Page 4 of 10 · complaints 151–200 of 462

2001 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →

Visibility › Power Window Devices and Controls
Filed Feb 9, 200760,000 milesGA

DRIVER'S SIDE POWER WINDOW FAILED IN 2003 AND WAS REPLACED BY DEALER UNDER WARRANTY. WINDOW HAS NOW FAILED FOR A SECOND TIME. SYMPTOMS ARE IDENTICAL TO OTHERS REPORTED HERE--OK ON ROLL DOWN, INTERMITTENT OR NO ABILITY TO RAISE. ANY MOVEMENT IS IN SMALL INCREMENTS. DEALER WANTS $600 TO REPAIR. PASSENGER WINDOW WORKS WELL. *NM

Air Bags › Frontal › Sensor/Control Module
Filed Feb 2, 200753,000 milesCT

AIR BAG LIGHT TURNS ON INTERMITTENTLY WHEN TURNING CORNERS, THEN GOES OUT AFTER A MINUTE WHEN THE CAR IS DRIVING STRAIGHT. *NM

Structure › Body › Door
Filed Jan 31, 200743,000 milesCT

2001 CHRYSLER TOWN & COUNTRY, SLIDING SIDE DOOR MOTOR FAILED VERY QUICKLY. CHRYSLER REFUSES TO FIX PROBLEM SINCE I'M NOT ORIGINAL OWNER. ALSO, LIFTGATE MOTOR FAILED ABOUT THE SAME TIME AND AGAIN, CHRYSLER REFUSES TO FIX UNDER WARRANTY. BOTH DOORS ARE HARD TO OPEN DUE TO THIS PROBLEM. *NM

Visibility › Power Window Devices and Controls
Filed Jan 20, 200798,000 milesTN

MY VAN 2001 CHRYSLER TOWN & COUNTRY DRIVER'S SIDE POWER WINDOW WON'T GO UP. WINDOW ONLY RISES IN 1/2" INCREMENTS. DEALER SAID IT WAS A MAJOR PROBLEM WITH 2001 MODELS BUT CHRYSLER NEVER ISSUED A RECALL. SAID I NEED A NEW POWER WINDOW MOTOR. *NM

Electrical System › Ignition › Anti-theft › Control Module
Filed Jan 19, 2007MN

MY 2001 CHRYSLER TOWN AND COUNTRY HAS STARTING PROBLEMS DEC OF 2006. WILL NOT START AND RUN FOR FEW SECONDS. AFTER TRYING 3 TIMES EVERYTHING GOES DEAD. WOULD JIGGLE KEY, BEAT ON DASH, TURN KEY ON/OFF. STILL NOT SURE OF CORRECT SEQUENCE TO GET IT STARTED AGAIN. I HAVE TAKEN IT IN FOR A FIX OF PROBLEM - $500 WORTH IN FARGO, ND JAN 11, 2007. THEY SAID FIXED PROBLEM. ONE WEEK LATTER BACK TO THE SAME PROBLEM. THE PART THEY REPLACED WASN'T THE PROBLEM. I TALKED TO A AUTO BODY MAN AND SAID HAS HEARD OF NUMEROUS PEOPLE GOING INTO THE ADA, MN DEALER FOR REPAIR AND WOULD HAPPEN AGAIN SO THEY WOULD CHECK IT OUT BUT WOULD REMEDY IT BY DISABLING THE SECURITY SYSTEM. THEY KEPT THE $500. HMMM SOUNDS LIKE A RIP OFF TO ME. *JB

Steering › Hydraulic Power Assist › Hose, Piping, and Connections
Filed Jan 17, 200787,390 milesSC

POWER-STEERING RETURN HOSE MAY BURST AND CAUSE LOSS OF POWER-ASSIST STEERING AND/OR FIRE. THERE IS A RECALL ON 2002 AND LATER MODELS OF TOWN & COUNTRY MINIVANS. THE PROBLEM ALSO EXISTS ON 2001 MODELS, WHICH ARE NOT INCLUDED IN THE RECALL. *NM

Exterior Lighting › Headlights
Filed Dec 17, 200675,000 milesMO

LEXAN HEADLAMPS ARE CLOUDY AND REDUCE VISIBILITY AT NIGHT. AUTOMAKERS SHOULD NOT BE ALLOWED TO USE SUCH AN INADEQUATE PRODUCT. IT IS A SAFETY HAZARD AND SHOULD BE CORRECTED. THIS NEVER OCCURRED WITH THE OLDER SEALED BEAM HEADLIGHTS. *NM

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Dec 1, 200676,000 milesMI

FUEL FILLER NECK CORROSION AND FAILURE. *JB

Engine and Engine Cooling › Cooling System
Filed Nov 27, 200633,000 milesOH

GENTLEMEN, I OWN A CHRYSLER TOWN & COUNTRY MINIVAN (2001 MODEL LXI) WITH ABOUT 33,000 MILES ON IT. RECENTLY I TOOK THE VAN TO MY LOCAL DEALER FOR ITS REGULAR OIL CHANGE AND TO HAVE A TIRE ROTATION AND ALIGNMENT PERFORMED. WHILE PERFORMING THIS SERVICE THE DEALER SERVICE CONSULTANT TOLD ME THAT THE LINES FROM THE FRONT HEATER TO THE REAR HEATER WERE CORRODED TO THE POINT WHERE THE LINES WERE ABOUT TO BREAK AND/OR LEAK COOLANT AND SHOULD BE REPLACED. THEY SHOWED ME THE AREA AND SURE ENOUGH THE AREA BEHIND THE CROSS MEMBER IMMEDIATELY BEHIND THE FRONT WHEEL HAD THE MOUNTING BRACKET RUSTED OFF COMPLETELY AND THE LINE ITSELF FOR ABOUT 4 INCHES JUST BEHIND THE BEND TO GO UP IN FRONT OF THE FIREWALL HAD METAL FLAKING OFF AND WAS ABOUT TO GIVE WAY. I HAVE MARKED THE AREA ON THE ENCLOSED FIGURE 6 FROM YOUR SERVICE MANUAL. THE CORRODED AREA WAS A FEW INCHES IN FRONT OF THE RUBBER LINE WHICH ACTS AS A CONNECTION FROM THE METAL FRONT HEATER LINE TO THE METAL UNDERBODY LINE TO THE REAR HEATER. FOR YOUR INFORMATION NO COOLANT HAS BEEN ADDED OR CHANGED IN THIS VEHICLE SINCE ITS ORIGINAL DELIVERY WITH THE FACTORY INSTALLED COOLANT. I BELIEVE THAT THIS LINE SHOULD NOT HAVE CORRODED THIS RAPIDLY (FIVE YEARS AND LOW MILEAGE) AND THAT CHRYSLER SHOULD REIMBURSE ME FOR THIS REPAIR EVEN THOUGH THE WARRANTY HAS EXPIRED. THIS IS BAD DESIGN AND MATERIAL SELECTION. IN THIS DAY AND AGE NO LINES OF THIS TYPE SHOULD DETERIORATE THIS RAPIDLY EVEN IN A SECTION OF THE COUNTRY WHERE SALT IS USED IN THE WINTER

Visibility › Power Window Devices and Controls
Filed Nov 26, 2006AZ

POWER WINDOWS ON DRIVER SIDE IS NOT OPERATING. STARTED TWO WEEKS AGO AND NOW STUCK IN THE DOWN POSITION. *JB

Electrical System
Filed Nov 1, 200695,000 milesIA

MANY ELECTRICAL PROBLEMS, WINDOWS DON'T GO UP AND DOWN, RADIO AND CD PLAYER DOES NOT WORK, FAN ON THE HEATER DOES NOT COME ON AT TIMES, HEATED SEATS DO NOT WORK, SLIDING DOOR HAS COME OPEN WHILE DRIVING (VERY DANGEROUS IF YOU HAVE KIDS). POPPING NOISE IN THE FRONT SUSPENSION. STILL DOES IT AFTER BEING WORKED ON. *NM

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Oct 30, 200621,200 milesMA

DT*: THE CONTACT STATED WHILE TRAVELING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, IT HAD TO BE PUMPED TO GET THE VEHICLE TO STOP. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, AND THEN TOWED TO THE DEALERSHIP. THE MASTER CYLINDER WAS REPLACED. TWO AND A HALF YEARS LATER THE PROBLEM RETURNED AND THE MASTER CYLINDER WAS REPLACED A SECOND TIME. UPDATED 1/31/2007 - THREE DAYS AFTER THE MASTER CYLINDER WAS REPAIRED , THE PROBLEM RECURRED. THE PROBLEM WAS FOUND TO BE SOME TYPE OF FAULTY CONTROL UNIT. TO DATE, 12/30/2007, THERE HAVEN'T BEEN ANYMORE PROBLEMS. *NM

Electrical System › Ignition › Module
Filed Oct 28, 200661,000 milesNV

YESTERDAY I WAS WITH ALL THREE OF MY CHILDREN RUNNING ERRANDS WHEN AT ONE OF MY LAST STOPS WE CAME BACK TO THE VAN AND I COULDN'T GET THE VAN TO START, I COULDN'T EVEN GET THE KEY TO MOVE, EVERYTHING WAS LOCKED UP! I HAD TO GET SOMEONE TO PICK US UP AND MY HUSBAND WENT BACK TO THE PARKING LOT MY VAN WAS IN AND WAS THERE UNTIL 3:30 AM TRYING TO GET IT WORKING, HE DIDN'T. VAN IS STILL SHOPPING WITHOUT ME, WE DON'T KNOW IF THIS IS A STEERING COLUMN PROBLEM OR A KEY PROBLEM. THIS SAME THING HAPPENED TO ME THE DAY BEFORE BUT I THOUGHT IT WAS A FLUKE, BECAUSE THE KEY WORKED AFTER TRYING IT ONLY A FEW TIMES. *NM

Suspension
Filed Oct 25, 200640,000 milesMI

BACK IN EARLY 2005 WE HAD A PROBLEM WITH THE SWAY BAR, SWAY ELIMINATORS & SWAY BUSHINGS HAVING TO BE REPLACED ON OUR 2001 CHRYSLER TOWN & COUNTRY LX WITH ONLY 31,000 MILE ON IT (PURCHASED NEW IN 2001). WE CONTACTED CHRYSLER WITH THE PROBLEM & THIS WAS RESOLVED PROMPTLY BY CHRYSLER. SAME CAR 1 1/2 YEARS LATER AND NOW WITH ONLY 40,000 MILES ON IT A "THUNKING" NOISE IN THE FRONT END AGAIN. UPON TAKING IT TO A LOCAL CHRYSLER DEALERSHIP FOR A ROUTINE OIL CHANGE THE MECHANIC TOLD US THAT THE RACK & PINION STEERING NEEDED TO BE REPLACED AT A COST OF APPROXIMATELY $900. A REPRESENTATIVE OF THE CHRYSLER DEALERSHIP INFORMED ME TO CONTACT CHRYSLER ABOUT THIS PROBLEM SINCE IT SEEMED TO POSSIBLY BE A PREMATURE FAILURE. WE IMMEDIATELY HAD THE RACK & PINION STEERING REPLACED BY OUR MECHANIC BECAUSE WE DIDN'T KNOW WHAT WOULD HAPPEN IF IT FAILED WHILE DRIVING. THE CONTINUING PROBLEM WITH THE FAILURE OF MAJOR PARTS ON THIS VAN STARTING WITH ONLY 29,000 MILES ON IT SUGGESTS SOMETHING WRONG WITH THE MANUFACTURE OF THIS VEHICLE. CHRYSLER WAS CONTACTED IN REGARDS TO THE RACK & PINION STEERING AND REPLIED WITH A SORRY PAST WARRANTY REPLY. *NM

Electrical System › Wiring
Filed Oct 18, 200670,000 milesCO

DT*: THE CONTACT STATED THE ENGINE LIGHT ILLUMINATED INTERMITTENTLY AND WHILE PARKED IN THE DRIVE WAY, THE ENGINE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THE BATTERY ACID LEAKED ONTO THE WIRING CAUSING THE ENGINE TO FAIL. THE WIRING WAS PLACED BELOW THE BATTERY DUE TO IMPROPER INSTALLATION BY A MANUFACTURER DEFECT. THE CONTACT NOTIFIED THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED.

Air Bags
Filed Oct 18, 200685,500 milesUT

CLOCK SPRING, NO DRIVER AIR BAG. IT SEEM TO BE AN ONGOING PROBLEM. REDESIGN IT. 2001 TOWN & COUNTRY. PROBLEM WITH WINDOWS ALSO. REDESIGN IT. WHATS THE PROBLEM WITH PRODUCT. ONGOING PROBLEMS!! THAY ARE STILL MAKING TOO MUCH MONEY ON REPLACEMENT PARTS. DO SOMETHING!! *NM

Steering › Rack and Pinion
Filed Sep 1, 2006NC

DURING THE COOLER MONTHS OF THE YEAR THE STEERING ON MY 2001 CHRYSLER TOWN+COUNTRY BECOMES EXREMELY STIFF TO THE POINT THAT I AM UNABLE TO TURN IT AND IM 6'4" 280 LBS, MY MECHANIC TOLD ME IT COULD BE A VALVE INSIDE THE RACK+PINION ISN'T WORKING PROPERLY HE SAID THE ONLY THING TO DO IS REPLACE THAT STEERING COMPONENT, I TOLD A FRIEND WHO HAS THE SAME CAR WHAT WAS HAPPENING AND HE TOLD ME HE EXPERIENCES THE SAME THING. I WAS WONDERING IF THIS IS HAPPENING TO OTHER OWNERS OF THIS CAR AND MAYBE COULD BE A SAFETY HAZARD. *NM

Engine and Engine Cooling
Filed Aug 14, 2006100,000 milesNY

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE OVERHEATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE HOSES TO THE REAR HEATER HAD LEAKED AND NEEDED TO BE REPLACED.

Visibility › Power Window Devices and Controls
Filed Aug 8, 2006NH

DRIVER SIDE POWER WINDOW MALFUNCTION. USUALLY GOES DOWN OKAY BUT CLOSES A SMALL MOVEMENT AT A TIME (USUALLY THE LONGER DURATION BETWEEN TRYING THE FURTHER THE WINDOW WILL CLOSE). *JB

Air Bags
Filed Jul 29, 200685,000 milesUT

INTERMITTENT AIR BAG LIGHT. APPEARS TO BE CLOCKSPRING. ALSO DRIVER SIDE SLIDING DOOR AUTOMATIC LOCK WON'T WORK. *JB

Engine and Engine Cooling › Cooling System
Filed Jul 19, 200686,000 milesNY

HEATER TUBES RUSTED AND LOST OF ALL COOLANT SUDDENLY. THIS TUBE RUNS FROM THE FRONT TO THE REAR HEATER ELEMENT. THIS TUBE IS 2" FROM THE EXHAUST PIPE. DEFINITELY A POOR DESIGN. *NM

Engine and Engine Cooling › Cooling System
Filed Jul 17, 200673,053 milesPA

T&C EX 2001-STEEL LINES (2) FOR REAR HEATER RUSTED THROUGH LEAKING OUT ALL ITS FLUID.(HOPING THERE IS NO DAMAGE TO ENGINE). THESE LINES GO FROM ENGINE COMPARTMENT TO JUST UNDER THE VEHICLE. REPLACEMENT LINES WERE MADE OF ALUMINUM AT A COST OF $149 + 6% TAX. (WAS GIVEN A SLIGHT DISCOUNT ON PRICE)LOSS OF FLUID WAS $21.58 + 6% TAX. LABOR DONE BY SELF. *JB

Power Train › Automatic Transmission
Filed Jul 17, 2006NY

MY WIFE WAS DRIVING THE 2001 CHRYSLER TOWN & COUNTRY WHEN SHE HEARD A NOISE. THE CHECK ENGINE LIGHT WENT ON. SHE IMMEDIATELY DROVE HOME CANCELLING THE APPOINTMENT SHE HAD, I TOOK CAR TO MY MECHANIC. HE PLACED THE CAR ON HIS COMPUTER AND A CODE RELATED TO A TRANSMISSION SOLENOID CAME UP. HE SAID THE CAR WAS IN "LIMP MODE". THIS IS SOMETHING UNIQUE TO CHRYSLER TRANSMISSIONS.(CAR CAN GO INTO 2ND GEAR ONLY) HE CLEARED THE CODE AND SUGGESTED TO SEE IF LIGHT CAME BACK. IT DID. I TOOK CAR TO A TRANSMISSION SPECIALIST THE FOLLOWING DAY. HIS COMPUTER PULLED UP A DIFFERENT CODE BUT IT WAS RELATED TO THE TRANSMISSION. HIS CODE SAID IT WAS THE TRANSMISSION CONTROL MODULE, WHICH WAS LOCATED IN THE FRONT WHEEL WELL. HE OPENED THE WHEEL WELL TO INSPECT THE MODULE. HE SAID THE MODULE WAS RUSTED THROUGH AND CRACKED. THE REPLACEMENT COST IS ESTIMATED TO BE IN THE $400.00 RANGE. THE TRANSMISSION MECHANIC SAID THAT HE HAS SEEN A NUMBER OF CASES WHERE THE MODULE BECOMES DETERIORATED PRIMARILY BECAUSE OF ITS LOCATION IN THE WHEEL WELL. IT IS AN EXAMPLE OF THE ENGINEERS USING "LOGIC" IN THE PLACEMENT OF COMPONENTS. IF THIS IS A DESIGN FLAW, I BELIEVE THE REPLACEMENT COST SHOULD BE BORNE BY THE MANUFACTURER. THIS IS A POTENTIALLY DANGEROUS SITUATION ESPECIALLY WHEN ON THE HIGHWAY AT SPEEDS ABOVE 35-40 MPH. *JB

Exterior Lighting › Turn Signal › Switch
Filed Jul 7, 200674,000 milesGA

THE TURN SIGNAL INDICATOR IN MY 2001 CHRYSLER TOWN AND COUNTY STARTED TO FAIL. WHEN I INDICATE THAT I WISH TO TURN RIGHT THE LEFT TURN SIGNAL COMES ON OUTSIDE THE VEHICLE. I CONSIDER THAT THE COMPONENT FAILING IN THIS MANNER WHERE THE OPPOSITE TURN SIGNAL COMES ON TO BE A SERIOUS SAFETY ISSUE. I SPOKE TO THE MANUFACTURER (DAIMLER CHRYSLER) ABOUT THIS ISSUE AND THEY SAID THAT THE COMPONENT WAS OUT OF WARRANTY. *NM

Air Bags
Filed Jul 7, 2006125,000 milesFL

2001 CHRYSLER TOWN AND COUNTRY 3.8 THE CRUISE CONTROL, HORN AND AIR BAG WILL NOT WORK. THERE HAVE BEEN THOUSANDS OF RECALLS ON THIS (CLOCKSPRING WIRING HARNESS) PRIOR TO 2001 BUT CHRYSLER SAID IT WILL NOT TAKE CARE OF MINE BECAUSE OF THE MILEAGE (130000) AND THE YEAR 2001 HAS NO RECALLS. *NM

Power Train › Automatic Transmission
Filed Jul 5, 200675,699 milesGA

COMPLETE TRANSMISSION FAILURE AT 75,000 MILES IN MAY 2006. NEW SEAL AND TORQUE CONVERTER INSTALLED. ANOTHER TRANSMISSION FAILURE IN JULY 2006. THIS SHOULDN'T BE HAPPENING ON A VAN WITH ONLY 75,000 MILES ON IT. *NM

Visibility › Power Window Devices and Controls
Filed Jul 3, 2006GA

I WAS READING ABOUT THE PROBLEMS DRIVERS ARE HAVING WITH THEIR DRIVER SIDE WINDOW NOT GOING UP ALL THE WAY. WE HAD TO HAVE THE MOTOR REPLACED IN OUR DRIVERS DOOR AND SHORTLY BEFORE THAT, MY NEPHEW WHO ALSO OWNS A 2001 CHRYSLER VAN, ALSO HAD TO REPLACE THE MOTOR IN HIS DRIVER'S DOOR. *JB

Visibility › Power Window Devices and Controls
Filed Jul 1, 200620,000 milesNC

DRIVER'S SIDE POWER WINDOW FAILS. THERE IS A MOISTURE PROBLEM (LEAK?) IN THE FRONT DOORS OF THE CHRYSLER TOWN AND COUNTRY MINI-VAN. OURS HAS FAILED TWICE, THERE IS A MILDEW-ISH ODOR WHEN THE WINDOW IS PUT DOWN. WE HAVE DISCUSSED THIS WITH OTHER OWNERS OF THE SAME VEHICLE AND THEY HAVE HAD SIMILAR PROBLEMS. THIS IS AN ON-GOING PROBLEM. *NM

Visibility › Power Window Devices and Controls
Filed Jun 29, 200660,000 milesNC

WINDOW REGULATOR DOESN'T WORK. *NM

Visibility › Power Window Devices and Controls
Filed Jun 23, 200655,000 milesMN

DRIVER'S SIDE POWER WINDOW WILL ROLL DOWN, BUT FAILS TO COME BACK UP. SOMETIMES, IT WILL COME UP IN SMALL INCREMENTS. BUT, USUALLY, I HAVE TO WAIT A LONG TIME FOR IT TO WORK. IF IT'S RAINING AND THE WINDOW IS ACCIDENTALLY OPENED, IT IS DIFFICULT TO GET BACK UP IF DRIVING ON THE HIGHWAY, CAUSING A POTENTIALLY DANGEROUS SITUATION AND ALSO POTENTIALLY GETTING THINGS INSIDE THE VEHICLE WET THAT SHOULDN'T GET WET. *NM

Equipment › Appliance › Air Conditioner
Filed Jun 22, 2006160,000 milesSC

2001 CHRYSLER TOWN AND COUNTRY MINIVAN AIR CONDITIONER EVAPORATOR FAILURE. WHEN I TOOK THIS IN FOR REPAIR, THE MECHANIC TOLD ME IT WAS THE THIRD 2001 T&C VAN THAT HE HAD TO REPLACE THE EVAPORATOR IN THIS WEEK! HE CLAIMS THE LOCAL DEALER HAS SEVERAL EVAPORATORS IN STOCK BECAUSE THEY HAVE BEEN EXPERIENCING THE SAME PROBLEMS. *JB

Suspension › Front › Control Arm › Lower Arm
Filed Jun 13, 200670,000 milesNY

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A POPPING NOISE COMING FROM THE FRONT SUSPENSION. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT REPAIR SHOP. THE MECHANIC DETERMINED THE UPPER CONTROL ARM AND LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL # 01V152000 REGARDING THE FRONT SUSPENSION. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED. ADDITIONALLY, THE SPEEDOMETER INTERMITTENTLY WORKED. THE VEHICLE IS CURRENTLY AT THE DEALER AWAITING REPAIRS FOR THE SUSPENSION AND INSPECTION OF THE SPEEDOMETER.

Seat Belts › Rear/Other
Filed Jun 7, 200682,000 milesCA

I DISCOVERED BY SITTING FOR THE FIRST TIME ON THE BACK OF MY CHRYSLER TOWN & COUNTRY LX 2001 THAT THE REAR SEAT BELTS ARE NOT WORKING. INDEED THEY DO NOT BLOCK AND EVEN DO NOT COME BACK PROPERLY IN PLACE WHEN NOT USED. I WENT TO MY DEALER WHO CONFIRMED TODAY THAT THE 4 BELTS ARE DEFECTIVE AND IS ASKING $900 TO REPLACE THEM AS THEY ARE CLAIMING MY WARRANTY HAS EXPIRED. IF I HAD NOT SAT ON THE BACK I MAY HAVE NEVER NOTICED THE PROBLEM. THOSE BELTS ARE CERTAINLY DEFECTIVE SINCE QUITE SOME TIME ALREADY. I WOULD LIKE TO KNOW WHAT MEANS I HAVE TO HAVE CHRYSLER COVERING FOR THE REPLACEMENT OF THE DEFECTIVE BELTS. THANK YOU FOR GIVING ME ORIENTATION TO FOLLOW TO GET MY CAR SECURE AGAIN FOR MY KIDS WHO ARE SITTING ON THE BACK. *JB

Visibility › Power Window Devices and Controls
Filed Jun 6, 2006GA

I HAD TO REPLACE THE MOTOR IN THE DRIVER'S SIDE WINDOW OF MY CHRYSLER 2001 TOWN AND COUNTRY. THE WINDOW WOULD GO DOWN BUT WOULD NOT GO UP EXCEPT IN INCREMENTS OF AN INCH OR TWO. MY NEPHEW ALSO HAS A CHRYSLER TOWN AND COUNTRY. HE ALSO HAD THIS PROBLEM AND DID THE SAME REPAIR. BOTH NOW WORK. I WAITED ALMOST A YEAR BEFORE REPLACING THE MOTOR BECAUSE IT WAS INTERMITTENT. *JB

Steering › Rack and Pinion › Rack
Filed May 18, 200646,406 milesOH

I PURCHASED MY CERTIFIED PRE-OWNED VEHICLE IN JAN. 2002 & AS EARLY AS NOV. 2002 I BEGAN REPORTING A STEERING NOISE TO MY DEALER WHEN BRINGING THE CAR IN FOR THE ROUTINE CHECKS AND OIL CHANGES. I WAS ASSURED THE PROBLEM WAS EITHER NORMAL OR THEY COULD NOT GET THE VEHICLE TO DO WHAT I WAS DESCRIBING. I DESCRIBED ON MORE THAN ONE OCCASION TO THE SERVICE DEPARTMENT THAT WHEN THE VEHICLE WAS COLD & I REVERSED I HAD DIFFICULTY STEERING IT. THE STEERING WOULD LOCK UP. I OF COURSE CONTINUED TO BRING IT IN AND THEY COULD NOT GET IT TO DO THIS. THE STEERING PROBLEM CHANGED FROM DIFFICULTY STEERING WHEN IN REVERSE TO DIFFICULTY STEERING IN REVERSE & DRIVE. THE PROBLEM GENERALLY OCCURS WHEN TURNING LEFT & HAS LEFT ME IN A PANIC AT TIMES WHEN I AM TURNING WITH ALL OF MY MIGHT AND THE VAN WILL NOT RESPOND AND COME WITH ME. I RECENTLY TOOK IT TO ANOTHER SHOP FOR BRAKES AND OIL CHANGE AND THE OWNER NOTICED THIS PROBLEM WHEN HE WENT TO PULL THE CAR INTO THE BAY. HE CALLED ME AND ALERTED ME. HE THOUGHT IT MIGHT BE THE STRUTS AND SAID IF IT WAS NOT I WOULD PROBABLY BE LOOKING AT A NEW STEERING RACK. I EVEN QUESTIONED THE DEALER LAST YEAR ABOUT THIS AND THEY SAID I NEEDED TO BE SURE THAT I KEPT MY STEERING FLUID FILLED UP. MY RESPONSE WAS IF I AM LOSING STEERING FLUID THERE IS ANOTHER PROBLEM THAT WOULD NEED TO BE ADDRESSED. I HAVE CHECKED THE RESERVOIR AND I AM NOT LOSING POWER STEERING FLUID. I AM NOW GETTING SCARED TO DRIVE MY VEHICLE EVERY DAY, WITH MYSELF AND MY TWO DAUGHTER, DUE TO THE UNP

Visibility › Power Window Devices and Controls
Filed May 13, 2006NE

WINDOWS WILL OPEN BUT WILL ONLY GO UP IN INTERMITTENT CYCLES, MOVING INCHES AT A TIME OR NOT AT ALL WHEN PUSHING THE BUTTON; HAVE TO WAIT MINUTES TO GET IT TO MOVE ONLY INCHES. BECOMES A MAJOR PROBLEM WHEN IT IS RAINING. BEEN ONGOING FOR LAST TWO YEARS. STARTED AS JUST DRIVER'S SIDE WINDOW, BUT WITHIN LAST YEAR STARTED ON PASSENGER SIDE; HOWEVER, DO NOT HAVE THE $400 PER WINDOW TO FIX! *NM

Visibility › Power Window Devices and Controls
Filed May 4, 2006OH

I BOUGHT A USED 2001 CHRYSLER TOWN AND COUNTRY LX VAN,ON 04/04/2004 I HAVE HAD A LOT OF PROBLEMS WITH THE DRIVERS SIDE POWER WINDOW. IT WILL GO DOWN ALL THE TIME,BET 99% OF THE TIME IT COMES UP 1/4 TO 1/2 IN. AT A TIME AND TAKES ABOUT 1/2 HOUR TO GET IT ALL THE WAY UP. CHRYSLER WANTS $300.00 DOLLARS TO REPLACE IT,BUT I READ AND GET TOLD THAT THIS HAPPENS TO ALMOST ALL CHRYSLER AND DODGE AND PLYMOUTH VANS. AND EVEN IF YOU FIX IT CHANCES ARE IT WILL STOP WORKING SOON AFTER. THIS IS NOT RIGHT THAT CHRYSLER CAN SELL VANS AND MAKE MONEY OFF OF THE BAD MOTORS THEY PUT IN THE WINDOWS. I GET WET IF IT RAINS IF I FOR GET AND RUN THE WINDOW DOWN. AND I FREEZE IN THE WINTER SOME TIMES BECAUSE IT WON,T COME UP. ALSO THE TIMING GO,S BAD ON THE FRONT WIPER MOTOR A LOT AND THE ARMS CROSS OVER EACH OTHER AND BRAKES THE BLADES. THEY KNOW ABOUT ALL THIS AND WON,T OWN UP TO IT. CHRYSLER NEEDS TO BE MADE TO FIX THERE JUNK. I PAID GOOD MONEY FOR THE VAN AND IM TIRED OF THEM MAKING OUT THAT THEY DON,T NO ABOUT THIS PROBLEM JUST SO THEY CAN MAKE MONEY OFF OF US. *JB

Air BagsCrash
Filed Apr 27, 200686,000 milesAZ

HAD AN FRONT LEFT CORNER DAMAGE ACCIDENT WITH VEHICLE THAT STRUCK ME WITH THE FRONT MIDDLE OF HIS VEHICLE. I WAS ALMOST AT A STAND STILL. SINCE SPEED LIMIT WAS 40 MPH WE ESTIMATED THAT AS THE SPEED OF THE VEHICLE THAT STRUCK MY VEHICLE. MY VEHICLE HAS TWO FRONT AIR BAGS AND FRONT SIDE AIR BAGS. NONE OF THEM DEPLOYED AT TIME OF IMPACT. *JB

Latches/Locks/Linkages › Hatchback/Liftgate › Lock
Filed Apr 3, 200680,000 milesKS

DT*: THE CONTACT STATED THE POWER LIFT GATE DOES NOT ALWAYS LATCH. THE DEALERSHIP ADJUSTED THE LIFT GATE, BUT THE PROBLEM PERSISTS. THERE IS A NHTSA RECALL, # 05V134000, REGARDING THE LIFT GATE LOCK. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

Power Train › Automatic Transmission
Filed Mar 30, 200672,000 milesMA

TRANSMISSION WOULD NOT SHIFT INTO ANY GEAR BUT FIRST. *JB

Service Brakes, Hydraulic
Filed Mar 20, 2006100,000 milesMN

DT*: THE CONTACT STATED WHILE DRIVING AT NO PARTICULAR SPEED, THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN; HOWEVER IT DID NOT SLOW DOWN. THE BRAKE PEDAL WAS PUMPED SEVERAL TIMES TO GET THE VEHICLE TO SLOW DOWN ENOUGH TO PULL THE VEHICLE TO THE SIDE OF THE ROAD. IT WAS THEN RESTARTED AND TAKEN TO THE DEALER FOR INSPECTION. THEY REPLACED THE CALIPERS AND THE MASTER CYLINDER. THE VEHICLE HAS THE SAME PROBLEMS ALTHOUGH THOSE CHANGES WERE MADE. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP UNDERGOING ADDITIONAL TESTING.

Vehicle Speed Control
Filed Mar 18, 2006IN

THE DAY WE PURCHASED OUR VAN, THE SPEEDOMETER STARTED ACTING UP AND ANYTHING OVER 50 MPH IT IMMEDIATELY JUMPS UP TO 120 AND STAYS THERE. I HAD THE VEHICLE TO THE DEALER APPROX. 8 TIMES IN THE FIRST MONTH. THEY STATE THIS IS NOT COVERED UNDER THE FIRST 3000 MILE, 3 MON WARRANTY, EVEN THOUGH IT STARTED THE DAY I PURCHASED THE VEHICLE. *NM

Visibility › Defroster/Defogger/Hvac System › Heater Core
Filed Mar 3, 200664,000 milesNH

DT*: THE CONTACT STATED THERE WAS A PUDDLE UNDER THE FRONT END OF THE VEHICLE. AN INDEPENDENT REPAIR SHOP DETERMINED THE METAL HEATER TUBES IN THE REAR HAD RUSTED THROUGH. THE REPAIR SHOP COULD NOT DO THE NECESSARY REPAIRS AND THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE DEALERSHIP REPLACED THE HEATER TUBES. THE VEHICLE WAS LOCATED IN A SALT BELT STATE. *AK UPDATED 03/28/06.

Electrical System › Ignition
Filed Feb 28, 20064,000 milesMO

VEHICLE HAS ELECTRICAL PROBLEMS INCLUDING BUT NOT LIMITED TO POWER WINDOWS, WIPERS, STEREO, HEADLIGHTS, AND AC CONTROLS. PROBLEMS INCLUDE HEADLIGHTS FLICKERING ON AND OFF, WIPERS/STEREO DOES NOT FUNCTION WHEN YOU FIRST TURN ON THE CAR AND THEN COMES ON BY ITSELF ANYWHERE FROM 30 SECONDS TO 3 DAYS LATER. NO PATTERN CAN BE DETERMINED WHICH MAKES ME TO BELIEVE THAT THE WHOLE ELECTRICAL SYSTEM OF THIS VEHICLE IS DEFECTIVE. ACCORDING TO THE DEALERSHIP THEY CANNOT DUPLICATE THE PROBLEM, OR IF THEY CANNOT DETERMINE THE CAUSE OF THE PROBLEM, THEREFORE IT ISN'T THEIR PROBLEM. I HAVE SPENT COUNTLESS TRIPS TO THE DEALERSHIPS AND PAID FOR THEM TO LOOK AT IT ONLY TO BE TOLD THAT THEY CAN'T DUPLICATE IT. THEN THEY OFFER ME A SOLUTION FOR NO LESS THAN $400 THAT IS SUPPOSED TO "FIX" THE PROBLEM WHEN ANYONE WITH COMMON SENSE KNOWS THAT I WOULD JUST SPEND THAT MONEY AND STILL HAVE THE PROBLEM BECAUSE THE REPLACEMENT THAT THEY ARE PROPOSING ISN'T THE ROOT OF THE PROBLEM.*JB

Service Brakes, Hydraulic
Filed Feb 27, 2006PR

FRONT DISKS WHILE HOT AND GET WET WILL BEND. IF BRAKES ARE PUT ON, THE FRONT END SEEMS LIKE IS FALLING OFF OR APART BY THE VIBRATION OF THE FRONT SUSPENSION MAKING IT KIND OF HARD TO CONTROL THE VEHICLE. I HAVE TAKING THE VEHICLE FOR REPAIR BUT IT HAPPENED AGAIN. *NM

Power Train › Automatic Transmission
Filed Feb 23, 200681,000 milesOH

I HAVE A CHYRSLER 2001 TOWN AND COUNTRY MINIVAN WITH 81,000 MILES. EXPERIENCED A MAJOR FAILURE OF THE TRANSMISSION ON 2/12/06 FROM WESTERN NEW YORK TO MY HOME IN CLEVELAND, OH. FAILURE OCCURRED OUTSIDE ERIE PA ON INTERSTATE 90 . HAD THE VAN TOWED TO CHRYSLER DEALERSHIP IN ERIE PA. AND THEN I RENTED A CAR TO GET BACK TO CLEVELAND. DEALERSHIP CALLED AND SAID THAT THE OUTPUT/INPUT SHAFT HAD BROKEN AND SPRAYED METAL THROUGH OUT THE TRANSMISSION INCLUDING DAMAGE TO THE TRANSMISSION CASE. DEALER STATED THAT THE VAN REQUIRED A NEW RE-MANUFACTURED TRANSMISSION AT $3,800.!! I CALLED CHRYSLER FOR ASSISTANCE BECAUSE I FELT THAT A VEHICLE WITH 81,000 MILES ON IT SHOULD NOT HAVE A MAJOR TRANSMISSION FAILURE LIKE THAT, AND I ALSO FELT THE COST OF THE REPAIR WAS EXCESSIVE. CHRYSLER'S RESPONSE WAS SOMETIMES THIS HAPPENS AND THERE IS NOTHING THEY CAN DO. CASE CLOSED. EVEN THE FACT THAT I HAVE OWNED 3 CHRYSLER MINIVANS DIDN'T MATTER TO THEM. SINCE THE VAN WAS 2 HOURS FROM MY HOME, I HAD NO OTHER REASONABLE OPTION BUT TO HAVE THE DEALERSHIP PUT IN THE RE-MANUFACTURED TRANSMISSION. *JB

Exterior Lighting
Filed Feb 22, 200679,000 milesMI

2001 CHRYSLER TOWN AND COUNTRY LIGHTS FLICKER AND ALSO DIM FOR NO APPARENT REASON; AS OF THIS TIME THE DEALER HAS BEEN UNABLE TO DETERMINE WITH CERTAINTY WHAT THE PROBLEM IS. *JB

Air Bags
Filed Feb 21, 200650,000 milesPA

AIRBAG DISABLED DUE TO CLOCK SPRING DEFECT ON 2001 CHRYSLER TOWN & COUNTRY EX MINIVAN. THERE IS A RECALL (RECALL # 04V480000 FROM NHTSA DATABASE) FOR SAME BUT SLIGHTLY OLDER VEHICLES. I BELIEVE THE SAME PROBLEM EXISTS IN THE 2001 YEAR MODEL AS WELL. *JB

Electrical System › Ignition
Filed Feb 4, 200661,226 milesFL

BETWEEN 09/25/05 AND 01/25/06 I HAVE SPENT OVER$9,000.00 IN REPAIRS TO MY 2001 TOWN AND COUNTRY. ALL ELECTRICAL RELATED. VAN HAS STALLED AND LEFT US STRANDED NUMEROUS TIMES. FUSES, FUEL RELAYS, ELECTRICAL HARNESS DAMAGED, OVERHEAD CONSOLE REPLACED, REAR DOOR SWITCHES REPLACED, TRANSMISSION MODULE. SPEEDOMETER,DOORS WILL WORK ONE MINUTE AND NOT THE NEXT. CHECK ENGINE LIGHT COMES ON EVERYTIME AND IS ON NOW.... I SEE THERE HAVE BEEN NUMEROUS COMPLAINTS ON THESE SAME ISSUES. I WONDER HOW MANY MORE ARE HAVING THE SAME PROBLEMS THAT DON'T GET REPORTED. I HAVE ALSO SPENT HUNDREDS OF DOLLARS ON RENTAL CARS EVERYTIME THE DEALER HAS THE CAR FOR WEEKS AT A TIME. AFTER 2 DIFFERENT CHRYSLER DEALERS WORKED ON IT YOU WOULD THINK IT COULD BE FIXED. IT APPEARS THEY ARE MORE INTERESTED IN TRADING ME OUT OF IT THAN ADMITTING THEY CAN'T FIX IT. I WISH THEY HAD TOLD ME THAT $9,000. DOLLARS AGO.

Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Jan 22, 2006PA

FAULTY BRAKE ROTORS. WARPED ROTORS DUE TO POOR DESIGN. DEALERSHIP SAID THAT ROTORS WERE POOR DESIGN AND NO COOLING VENTS ON ROTORS IT'S SELF. VAN WAS MAKING SQUEAKING NOISES AND PULSATING FEELING WHEN BRAKE WAS APPLIED. TOOK VAN TO MECHANIC TO LOOK AT ROTORS. MECHANIC SAID HE DIDN'T SEE ANY PROBLEM SO HE CUT ALL FOUR ROTORS AND SAID BRAKES WERE FINE. VAN WORKED FINE FOR ABOUT TWO WEEKS. THEN THE SQUEAKING AND PULSATING STARTED UP AGAIN. I THEN CHANGED ALL FOUR ROTORS AND BRAKE PADS. WORKED FINE FOR ABOUT TWO MONTHS AND THEN THE PROBLEM STARTED AGAIN IN THE MONTH OF DECEMBER. I HAVE OWNED THE VAN FOR LESS THAN ONE YEAR AND I WOULD LIKE TO KNOW IF THERE IS A SOLUTION TO THIS PROBLEM. ALSO COMPENSATION FOR PARTS. THIS IS MY ONLY VEHICLE AND I TRANSPORT MY THREE KIDS AND WIFE. MY MAIN CONCERN IS THEIR SAFETY DO TO THIS PROBLEM. IN JANUARY I CHECKED THE BRAKES AGAIN AND FOUND THAT THE REAR LEFT ROTOR WAS WARPED AND FOUND A CHUNK OF THE ORIGINAL ROTOR HAD BROKEN OFF. I REPLACED IT AND SAVED IT. I WOULD LIKE TO KNOW WHAT CAN BE DONE ABOUT THIS. TWO MECHANICS HAVE LOOKED AT THE PROBLEM AND THEY KEEP INFORMING ME THAT THE ROTOR ARE A POOR DESIGN FROM THE MANUFACTURER. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2001 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →