1999 Chrysler Town And Country complaints

THE LEFT HEADLIGHT LENS HAS GROWN DULL (THE SAME THING HAPPENED TO MY 1996 DODGE MINIVAN) AND THEREFORE DOESN'T WORK AS WELL AS IT SHOULD. THEY KNOW THERE IS A PROBLEM AS THEY OFFERED TO SHINE IT UP FOR 50.00. *NM

1999 CHRYSLER TOWN & COUNTRY EXPERIENCED MECHANICAL FAILURE.***NO ANSWER REQUIRED***. *MR THE SPRING WHICH HELD THE LATCH FOR THE TILT STEERING IN PLACE FAILED. THE CONSUMER HAD TO PUSH THE LATCH FORWARD TO ENGAGE IT BECAUSE THE SPRING WOULD NOT INTO ENGAGEMENT. THE CONSUMER BELIEVED THE TILT WHEEL LATCH MAY HAVE BEEN DAMAGED OR NOT RE-ASSEMBLED CORRECTLY WHEN HE HAD THE RECALL REPAIR DONE REGARDING THE CLOCKSPRING .*JB

DT: THE VEHICLE IS A 1999 CHRYSLER TOWN & COUNTRY LX. CONSUMER TOOK VEHICLE TO TANNER MOTORS DODGE CHRYSLER PLYMOUTH AND JEEP 703 WASHINGTON ST. P.O. BOX 484 BRAINERD, MINNESOTA 56401 PH. NO. 218-829-3597 ON 6-23-05 BECAUSE TRANSMISSION BROKE. HE PICKED IT BACK UP FROM DEALER ON 6-24-05, AND ON 7-11-05 THE TRANSMISSION EXPLODED BECAUSE OF THE DRIVE TRAIN PIN BROKE. AT THE TIME THAT TRANSMISSION EXPLODED THERE WERE 5 PASSENGERS IN THE VEHICLE. HOWEVER, THERE WERE NO INJURIES. CONSUMER STATED THAT AT LEAST 80 PERCENT OF THE PIN BROKE. CONSUMER KEPT THE PIN. WHEN THE CONSUMER CONTACTED TANNER MOTORS HE TALKED TO A MECHANIC, WHO HE TOLD HIM THAT THERE WAS A KNOWN PROBLEM WITH 1997-1999. MODELS. WHEN CONSUMER ASKED FOR SOME KIND OF COMPENSATION MECHANIC TOLD HIM HE WOULD HAVE TO CONSULT THE MANAGER. AS OF NOW NO ONE HAS GOTTEN BACK WITH THE CONSUMER, WHO CONTACTED THE BETTER BUSINESS BUREAU. CONSUMER HAS NOT CONTACTED THE MANUFACTURER. CONSUMER HAS HADRECALL REPAIRS DONE NHTSA RECALL. 00V268000 ON 5-6-04 FOR THE NITROLE RUBBER O-RING, INVOICE NO.CHCS168552, JOB 3 14CHZZ1. THIS WAS DONE AT CONSUMER' S EXPENSE, AND HE WAS NOT INFORMED THAT IT WAS INCLUDED IN A RECALL. CONSUMER PURCHASED VEHCILE USED, IT HAD 70,000 MILES ON IT. *AK

DT THE STRUTS ON THE DRIVERS SIDE HAVE RUST TOP SERVICE. IF YOU LOOK AT IT FROM TOP NEAR THE WINDSHEILD BETWEEN THE 3 O'CLOCK AND 6 O'CLOCK YOU CAN SEE IT STARTING TO RUST. ON THE PASSENGERS SIDE THE RUST AS OF RIGHT NOW IS NOT VISIBLE. AS OF RIGHT NOW HAVE CONTACTED THE DEALER, BUT HAVE CONTACTED THE BODY SHOP AND THEY HAVE NOTICED THIS MODELS MORE FREQUENTLY. TOOK THE VEHICLE INTO MY AUTO REPAIR MECHANIC YESTERDAY JULY 12, 2005 AND HE SHOWED ME THIS ON MY 96 MODEL AND HAVE THE SAME THING ON 99 MODEL IN AN EARLIER. STAGE.

DT: ABOUT 2 YEARS AGO THE CONSUMER NOTICED WHILE DRIVING, THE POWER STEERING WENT OUT. THE OIL LIGHT CAME ON AT THE TIME. THE CONSUMER DROVE TO A GARAGE. THE MECHANIC REPLACED THE SERPENTINE BELT AND TENSIONER. EVERYTHING WORKED FOR ABOUT 2 MONTHS AND THEN IT HAD TO BE REPLACED AGAIN. THEN TODAY WHILE DRIVING THE CONSUMER LOST STEERING AGAIN, DUE TO THE FAILURE OF THE SERPENTINE BELT AND TENSIONER. *JB

WE OWN A 1999 CHRYSLER TOWN AND COUNTRY MINIVAN. WE PURCHASED THE VEHICLE USED IN 2001. WE HAVEN'T HAD ANY PROBLEMS WITH IT UNTIL 2005 AND THEN WE HAD TO REPLACE THE WATER PUMP. THE MECHANIC NOTICED THAT THE STRUT TOWERS WERE SEVERELY RUSTED. HE MENTIONED THAT THIS IS A KNOWN DEFECT WITH THE CHRYSLER PRODUCT. WE WOULD NEVER HAVE KNOWN OTHERWISE--WE DIDN'T EVEN KNOW WHAT A STRUT TOWER WAS UNTIL HE POINTED IT OUT. IF ONE OR BOTH OF THE THE STRUT TOWERS WERE TO GIVE WAY AFTER HITTING A POTHOLE (OR JUST FROM CONTINUED RUSTING) THIS COULD CAUSE A SUDDEN CHANGE IN STEERING GEOMETRY, AND OR COMPLETE LOSS OF STEERING, AND OR THE TIRE WELL DROPPING ONTO THE TIRE AND ACTING LIKE A BRAKE, AND OR BLOWING OUT COMPLETELY. ANY OF THESE SCENARIOS COULD EASILY CONTRIBUTE TO A SERIOUS, EVEN TRAGIC ACCIDENT INVOLVING ONE OR MORE VEHICLES. IMAGINE IF WE WERE DRIVING ON THE HIGHWAY AT SPEEDS OF 55-65 MILES PER HOUR AND THE THE STRUT WERE TO GIVE WAY. THE CHRYSLER DEALER, DISTRICT MANAGER AND CHRYSLER CUSTOMER SERVICE REP ALL REFUSED TO HELP US IN ANY WAY BECAUSE WE JUST HAPPENED TO NOTICE IT OUTSIDE OF THE WARRANTY PERIOD. I FEEL THAT THIS IS A HUGE SAFETY ISSUE AND CHRYSLER IS BEING VERY UNCOOPERATIVE NOT TO MENTION IRRESPONSIBLE BY PUTTING MANY PEOPLES LIVES IN JEOPARDY.

FACTORY INSTALLED CHROME WHEELS ON MY VAN. PLATING ON BEAD OF WHEEL IS PEELING ALLOWING AIR TO ESCAPE CAUSING A SAFTY HAZARD .

WHILE PERFORMING MAINTENANCE ON THE CONSUMERS VEHICLE, THE TECHNICIAN NOTICED THAT THE LEFT FRONT STRUT TOWER WAS RUSTED AND CRACKED. THE LOCAL SERVICE DEALER CAN REPAIR IT BUT THE CONSUMER FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE COST. *NM *SC *JB

1999 CHRYSLER TOWN AND COUNTRY RIGHT SIDE STEERING TIE ROD FAILED.*MR IT APPEARED THAT THE RUBBER SEAL MAY HAVE CRACKED OPEN AND ALLOWED WATER INTO THE AREA OF THE BALL AND CAUSED CORROSION. *JB

THE SERPENTINE BELT HAS FALLEN OFF THE CAR 3 DIFFERENT TIMES. THE FIRST TIME IT BROKE, I WAS OUT OF TOWN. THE OTHER 2 TIMES IT FELL OFF IN TOWN. ALL 3 TIMES I HAD JUST DRIVEN THROUGH AN UNAVOIDABLE DEEP PUDDLE DURING A HEAVY THUNDERSTROM. THE CAR IMMEDIATELY LOAST POWER STEERING AND THE ENGINE OVERHEATED. I HAD TO QUICKLY PULL OFF THE ROAD. LUCKILY I WAS ON NEIGHBORHOOD STREETS EACH TIME, BUT JUST AS EASILY COULD HAVE BEEN ON THE HIGHWAY - WHICH COULD HAVE BEEN DEADLY. ALSO, EACH TIME I HAD A CAR FULL OF CHILDREN AND TWICE IT WAS AT NIGHT. AFTER THE THIRD TIME (AND THIRD TOW/REPAIR), THE REPAIR SHOP FOUND THE SERVICE BULLETIN FROM CHRYSLER. THE VAN HAD A BRACKET ALREADY IN PLACE, BUT IT REPLACED AGAIN ANYWAY. I THINK THIS PROBLEM IS VERY DANGEROUS AND SHOULD BE A RECALL, NOT SERVICE BULLETIN.

DT: CONSUMER RECEIVED A RECALL ON SEATS TO HAVE THEM REDONE. THERE WAS A PROBLEM ABOUT THE HEATED SEATS GETTING HOT. THEY HAD THE SEATS REDONE. WHEN THEY DROVE THE CAR A SUBSTANTIAL AMOUNT OF MILES THE BACK OF THE VAN/THE TAILLIGHT, AND BACK BUMPER CAUGHT ON FIRE. THE CAR WAS SITTING STILL WHEN THE FIRE OCCURRED.*AK

WHILE THE VEHICLE WAS AT THE DEALER FOR GENERAL INSPECTION, THE DEALER INFORMED THE CONSUMER THAT THE METAL ON TOP OF STRUT WHICH HELD THE STRUT IN PLACE WAS CORRODED AND NEED TO BE REPLACED. *JB *BF *NM

1999 CHRYSLER MINIVAN DEFECTIVE AIR BAG EQUIPMENT. ***NO ANSWER REQUIRED*** . *MR ONE WEEK PRIOR TO RECEIVING THE RECALL ON THE AIR BAG CLOCKSPRING THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN WHICH THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. THE DRIVER SUSTAINED SUBSTANTIAL INJURIES. *NM

I WAS CLEANING OUT MY VAN ON FRIDAY, FEBRUARY 4, 2005 AFTER WORK WHILE MY 3 KIDS PLAYED OUTSIDE. MY VAN STARTED ROLLING BACKWARD DOWN THE DRIVEWAY (IN PARK, CAR OFF, KEY OUT OF IGNITION ENOUGH SO IT WOULDN'T BEEP AT ME) MY 8 YEAR OLD DAUGHTER HAD BEEN SITTING IN THE DRIVEWAY BEHIND MY VAN DRAWING WITH SIDEWALK CHALK. SHE HAD GOTTEN UP TO GET SOMETHING OUT OF HER DAD'S CAR JUST IN TIME TO AVOID BEING RUN OVER. MY PASSENGER DOOR WAS OPEN AND SO WAS HIS SO THEY COLLIDED AS MY VAN ROLLED BACKWARDS DOWN THE DRIVE. I HOPPED IN THE VAN AND TRIED TO APPLY THE BRAKE, BUT THE ONLY THING THAT STOPPED MY VAN FROM ROLLING IN TO THE ROAD WAS HIS CAR. THEY "LOCKED" TOGETHER. I CONTACTED CHRYSLER AND THEY DID SEND AN INSPECTOR OUT, BUT A COUPLE WEEKS LATER DENIED ANY RESPONSIBILITY. I AM VERY THANKFUL THAT MY DAUGHTER WAS NOT BEHIND MY VAN AND HURT OR KILLED BY THIS FREAK ACCIDENT, BUT NEEDED TO RECORD THIS INCIDENT IN CASE OTHERS HAVE SIMILAR PROBLEMS. *AK

WHILE DRIVING AT ANY SPEED VEHICLE VIBRATED UNCONTROLLABLY. DRIVER APPLIED THE BRAKE PEDAL AND THE VEHICLE VIBRATED. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE DRIVESHAFT NEEDED TO BE REPLACED. *AK THE CONSUMER STATED THAT THERE IS 12 MONTH WAIT ON REPAIRS TO HIS VEHILCE. *TC

WHILE DRIVING A 1999 TOWN AND COUNTRY CHRYSLER VAN THE PULLEY FOR THE WATER PUMP SEPARATED FROM THE WATER PUMP. THIS CAUSED THE DRIVE BELT FOR ALL ENGINE ACCESSORIES TO COME LOOSE. THE LACK OF THE BELT CAUSED THE LOSS OF ALL POWER ASSIST, I.E., BRAKES,STEERING ELECT. ETC. A SUBSEQUENT REVIEW OF THE WATER PUMP PULLEY SHOWED THAT IT WAS BOLTED TO A THREE BOLT HUB. THE HUB WAS A PRESSED FIT ON THE WATER PUMP SHAFT. THE HUB APPEARED TO BE DESIGNED TO BE PERMANENTLY ATTACHED TO THE WATER PUMP SHAFT. THERE WAS NO OBVIOUS DAMAGE TO THE WATER PUMP SHAFT NOR TO THE HUB BEARING THAT WOULD INDICATE THAT AN INDUCE TORQUE CAUSED THE SEPARATION OF THE HUB AND THE WATER PUMP SHAFT. THE VEHICLE ONLY HAS 42,000 MILES ON IT. IT APPEARS THAT THIS PREMATURE FAILURE IS EITHER A POOR DESIGN OR A MANUFACTURING DEFECT. IN EITHER CASE THE FAILURE AT HIGHWAY SPEED WOULD INDUCE A HIGH RISK ACCIDENT. THE LOSS OF STEERING POWER ASSIST ALONE WOULD MAKE THE DRIVER FEEL THAT THE STEERING HAD LOCKED UP. WHEN I DISCUSSED THIS FAILURE WITH THE CHRYSLER CUSTOMER SERVICE THAT STATED THAT THEY HAD NO RECORD OF THIS TYPE OF FAILURE. WHEN I DISCUSSED THE FAILURE WITH THE LOCAL REPAIR GARAGE ( PEP BOYS ) THEY RECALLED SEVERAL PULLEY FAILURES ON CHRYSLER/DODGE VEHICLES. THE QUESTION IS DO WE HAVE A POTENTIAL SAFETY PROBLEM WITH THE WATER PUMP SHAFT AND THE HUB CONNECTION THAT CAN FAIL WITH ANY PRIOR WARNING. I HAVE THE WATER PUMP AND THE HUB. *NM

THE INCIDENT IS THE FAILURE OF THE RETAINING BOLT ON THE ACCESSORY DRIVER'S BELT TENSIONER PULLEY ASSEMBLY. THE BOLT FAILED BY SHEARING OFF AT THE ENGINE BLOCK. IN FAILURE, ALL ACCESSORIES DRIVEN BY THE DRIVE BELT CEASE TO OPERATE, INCLUDING THE ALTERNATOR, WATER UMP AND POWER STEERING PUMP. WHEN THE POWER STEERING PUMP STOPS, THE DRIVER IS LEFT IN THE HAZARDOUS SITUATION OF NOT BEING ABLE TO HANDLE THE VEHICLE. IF THE VEHICLE ENGINE IS LEFT RUNNING, IT WILL SOON OVERHEAT BECAUSE THE WATER PUMP IS NO LONGER RUNNING. ADDITIONALLY, ON FAILURE, THE TENSIONER PULLEY ASSEMBLY FALLS DOWN INTO THE ENGINE COMPARTMENT WHERE IT CAN DAMAGE OTHER COMPONENTS. IN OUR CASE, IT BROKE THE POWER STEERING PUMP PULLEY. THE FAILURE WAS CORRECTED BY DRILLING OUT THE BROKEN BOLT FROM THE ENGINE BLOCK, REPLACING THE TENSIONER ASSEMBLY, AND REMOVING THEPOWER STEERING PUMP TO REPLACE THE POWER STEERING PUMP PULLEY. THE OLD PART IS AVAILABLE.*AK

COMPLAINT RECEIVED VIA E-MAIL."THE DRIVER SIDE FRONT HEATER SEAT MALFUNCTIONED AND BURNED A 3/8 DIAMETER HOLE IN THE CENTER OF THE BOTTOM CUSHION. NEVER BEEN SMOKED IN. " *JB THE CONSUMER WAS TOLD BY THE DEALER A NOTICE HAD BEEN RECEIVED FROM THE MANUFACTURER BUT A RECALL WAS NEVER ISSUED. *ER *JB

OUR 1999 CHRYSLER TOWN & COUNTRY'S HEATED DRIVER'S SEAT DEVELOPED A HOT SPOT LAST WINTER. I TOOK IT TO THE DEALERSHIP 6/23/04 TO HAVE A NUMBER OF PROBLEMS ADDRESSED, INCLUDING THE HEATED SEAT. THEY TOLD US IT CHECKED OUT OK AND THAT THEY COULDN'T FIND A HOT SPOT, EVEN THOUGH WE KNEW THERE WAS. THEY SAID IT WAS SAFE AND THAT ANYWAY THE SEAT WASN'T A WARRANTED PART. BECAUSE THEY SAID IT WOULD COST APPROX. $900 TO REPLACE, WE DECIDED NOT TO DO IT. ALSO, BECAUSE THEY SAID IT WAS SAFE, I STARTED USING THE HEATER AGAIN WHEN THE WEATHER TURNED COLD, ALTHOUGH I HAD TO KEEP TURNING IT OFF WHEN IT GOT TOO HOT. ON JANUARY 18, 2005, I DROVE ABOUT 20 MILES ON THE FREEWAY, AND WHEN I GOT OUT OF THE CAR I NOTICED A BURN HOLE IN THE SEAT--ABOUT 3/8" ACROSS--JUST IN THE LOCATION THAT HAD ALWAYS FELT TOO HOT. I FELT LUCKY THAT IT HADN'T BURST INTO FLAMES WHILE I WAS ON THE FREEWAY! I WAS REALLY UPSET AND TOOK IT INTO THE DEALERSHIP. THEY TOLD ME THAT THERE WAS NO PROBLEM WITH THESE SEATS, BUT THEY OFFERED TO "SHARE" THE COST OF REPLACEMENT. THE COST OF THE SEAT HAS NOW GONE UP TO $1100, AND THEY WANT US TO PAY $700 OF THAT. I'M GOING TO GET THE SEAT REPLACED BECAUSE IT'S A SAFETY ISSUE, BUT I DON'T THINK WE SHOULD HAVE TO PAY FOR A FAULTY PART. AFTER THE MOST RECENT INCIDENT, WE STARTED TO DO SOME RESEARCH AND DISCOVERED THAT QUITE A FEW OTHER COMPLAINTS HAVE BEEN MADE TO NHTSA. I DOWNLOADED REPORT #PE00-034 WHICH WAS QUITE INFORMATIVE. I CONTACTED CHRYSLER'S RECALL DEPARTMENT TODAY AND WAS TO

THE BACK PASSENGER TIRE CONTINUOUSLY GOES FLAT WHICH IS DUE TO THE RIMS ON THE VEHICLE. THE TIRE LEAKS WHERE THE WELDING STARTS ON THE RIM. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM

RECALL 04V480000/AIR BAG CLOCK SPRING: SINCE THIS RECALL REPAIR WAS MADE THE HORN CONTINUOUSLY GOES OFF WHILE DRIVING.*AK

I HAVE A 1999 CHRYSLER TOWN AND COUNTRY VAN. IT HAS ALL THE OPTIONS AND I PUCHASED THIS VEHICLE BRAND NEW. I HAVE TAKEN EXCELLENT CARE OF IT. THE PROBLEM IS THAT THE DRIVERS SEAT, LEATHER WITH HEAT, IS OVERHEATING IN ONE AREA. IT GETS SO HOT THAT IT BURNS THE BACK OF MY LEG. IF I LEAVE THE HEAT ON FOR MORE THAN 1 MINUTE, I CAN SMELL BURNING LEATHER. I KNOW THAT IF I LEFT IT ON, IT WOULD PROBABLY CATCH FIRE. I CAN SEE A SMALL SPOT ON THE SEAT WHERE THE LEATHER HAS ACTUALLY BURNED. UNFORTUNATELY, I CANNOT USE THIS FEATURE ANYMORE. IT IS TOO DANGEROUS. I AM COURIOUS AS TO OTHER INCEDENTS OF THIS SAME THING HPPENING. *AK

THIS VEHICLE WAS INVOLVED IN A CHAIN EFFECT CRASH WHICH WAS NOT RELATED TO THIS EQUIPMENT FAILURE. THE FAILURE OCCURRED DURING THE CRASH. WHEN HIT FROM THE REAR AND PUSHED INTO ANOTHER VEHICLE, THE SEAT OF THE CAR BROKE IN TWO WAYS; THE BACK OF THE SEAT COLLAPSED AND THE BOTTOM PART OF THE SEAT TWISTED SLIGHTLY. THE CAR WAS DRIVABLE FROM THE SCENE OF THE ACCIDENT. OF FOUR VEHICLES INVOLVED, THIS VEHICLE WAS THE ONLY ONE WHICH SUSTAINED SEAT DAMAGE. THE OTHER THREE VEHICLES HAD TO BE TOWED FROM THE SCENE. *JB

NHTSA RECALL 04V480000. DAIMLER CHRYSLER ISSUED AN AIR BAG CLOCK SPRING RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT EXPERIENCED SIMILAR AIR BAG CHECK LIGHT PROBLEM. *AK

AFTER THE VEHICLE STARTED UP DRIVER'S AUTOMATIC SEAT HEATER OVERHEATED, CAUSING DRIVER TO SUSTAIN MINOR BURNS. CONSUMER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. *AK

THE HEATED SEATS CONTINUE TO GET HOT AFTER TURNING THE TEMPERATURE DOWN. CONSUMER STATED IT MADE IT HARD TO DRIVE WHEN THE SEAT CONTINUED TO GET HOT. CONSUMER COULD TURN THEM OFF ALTOGETHER, BUT COULD NOT USE THE SEAT HEATER. *AK....*AK

FRONT RIGHT WHEEL FELL OFF THE VEHICLE UNEXPECTEDLY AT 20 MPH. CONSUMER MAINTAINED CONTROL OF THE VEHICLE BEFORE PULLING OVER TO THE SIDE OF THE ROAD. TAKEN TO DEALER FOR REPAIRS, BUT THE CAUSE WAS UNDETERMINED.*AK

BOTH FRONT WHEELS FELL OFF WHILE THE CONSUMER WAS ON THE HIGHWAY. VEHILCE WAS TOWED ON BOTH OCCASIONS. *AK

CONSUMER'S 3 YEARS OLD CHILD WAS ABLE TO PUT THE KEY INTO THE IGNITION SWITCH, START THE VEHICLE, AND SHIFT IT OUT OF PARK INTO DRIVE WITHOUT APPLYING THE BRAKE PEDAL. THIS CAUSED THE VEHICLE TO CRASH INTO A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES TO REPORT. THE DEALER AND MANUFACTURER WERE NOTIFIED.*AK

1) USE OF HEATED SEAT. 2) TWICE, HEATED SEAT OVERHEATED. EACH TIME IT BURNT A HOLE THROUGH THE LEATHER, AND THE LAST TIME IT WAS SMOLDERING. 3) CONTACTED CHRYSLER, BUT SAFETY FROM POSSIBLE FIRE WAS NOT THEIR CONCERN. THEY WERE NOT INTERESTED IN DEALING WITH THIS PROBLEM BECAUSE OF THE THE AGE AND MILAGE OF THE VECHILE. THEY RESPONDED THAT MY CONCERN, ESPECIALLY IN LIGHT OF THE EXPENSE AND INCONVIENCE INVOLVED IN THIS ISSUE, WAS UNDERSTNADABLE, BUT THAT MY REQUEST FOR CONSIDERATIONIN THIS MATTER MUST BE DECLINED. IMAGINE THAT ... EXPENSE AND INCONVIENCE (THEIR'S OF COURSE) OUTWEIGHS IN THEIR MINDS THE ISSUE OF SAFETY. AS I REVIEW OTHER COMPLAINTS TO THE NHTSA I RECOGNIZE A COMMON THREAD WITH THERE HEATED SEATS. IT OBVIOUSLY TAKES MORE THAN BURNING SOMEONE, OR EVEN BURNING A HOLE IN THE SEAT AND THEN SMOLDERING TO ADDRESS THE ISSUE OF THIS FIRE HAZARD. I CERTAINLY HOPE THAT SOMEONE DOESN'T HAVE TO DIE FROM A CAR FIRE BEFORE ACTION IS TAKEN. *AK

DRIVER'S SIDE HEADLIGHTS PRODUCED MOISTURE INSIDE THE LENS. AS A RESULT, HEADLIGHTS DIMMED AND IMPAIRED THE DRIVER'S VISION AT NIGHT. *AK *TC

VEHICLE WAS EQUIPPED WITH SEAT HEATER AND IT BURNED THROUGH THE FABRIC, BURNING THE PASSENGER. MANUFACTURER WAS CONTACTED, BUT THEY WILL NOT REPAIR THE SEAT. *AK

RECEIVED RECALL NOTICE FOR CLOCK SPRING. REPLACED CLOCK SPRING. *BF RECALL# 04V480000. *SC

THE SERPENTINE BELT SHEARED OFF WHILE DRIVING, CAUSING VEHICLE TO STALL. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE PULLEY BELT AND A SHIELD NEEDED TO BE REPLACED. *AK

CONSUMER RECEIVED TWO RECALL LETTERS FROM CHRYSLER CONCERNING THE CLOCK SPRING. WHEN HE TOOK VEHICLE TO REDLANDS AUTO CENTER WHERE THE VEHICLE WAS PURCHASED, THEY REFUSED TO SERVICE VEHICLE. RECALL REPAIRS WERE NOT PERFORMED. *AK

HEATING SYSTEM ON PASSENGER SEAT CAUSED FIRE THAT BURNED SEAT. *JB

SEVEN (7) ATTEMPTS FOR THIS VEHICLE TO BE REPLACED UNDER THE LEMON LAW, FEDERAL LAW AND VIRGINIA STATE LAW. *BF *SC

THE DEALERSHIP TELLS ME THAT THE SEAT BELTS WILL NOT ACTIVATE UNLESS THERE IS IMPACT. I WOULD LIKE YOU TO OPEN AN OFFICIAL COMPLAINT, SINCE I HAVE TESTED SEVERAL OTHER CARS, AND THEY DO NOT REQUIRE IMPACT BEFORE THE SEAT BELT STOPS. IN OTHER CARS, THE SEAT BELT CAN BE PULLED QUICKLY, AND THE BELT IMMEDIATELY STOPS. IN MY MINIVAN, THE BELT JUST CONTINUES OUT. HAVE ALSO TRIED BRAKING SUDDENLY, AND THE SELT BELT DOES NOT GET ACTIVATED. THIS IS TRUE FOR ALL 4 CAPTAIN SEATS IN MY CAR. HAVE RESEARCHED ON WEB SITE WWW.UNSAFEBELTS.COM - AS PER THIS WEB SITE, THE CHRYSLER 1999 MINIVAN IS UNSAFE SINCE IT USES GEN3 TYPE BELTS. REQUEST YOU TO EVALUATE.*AK

WHILE DRIVING 15 MPH DRIVER'S HEATED SEAT BURNED THE DRIVER, CAUSING MINOR INJURIES. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK

CONSUMER'S VEHICLE WAS GOING THROUGH A STOP SIGN WHEN ALL OF A SUDDEN ANOTHER VEHICLE STRUCK IT FROM THE FRONT. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK

THE VEHICLE WAS EQUIPPED WITH HEATED SEATS. THE OWNER TOOK THE VEHICLE TO THE DEALER TO HAVE THE SEATS CHECKED. THE PROBLEM WAS NOT DETECTED. NOW, THE PASSENGER SEATS ARE OVER HEATING ALSO. THE OWNER HAD THE SEATS REPLACED ON TWO SEPERATE OCCASSIONS. PROVIDE FURTHER DETAILS. *JB THE CONSUMER STATED THAT ALL FOUR SEATS FAILED. BOTH FRONT SEATS HAD BURN HOLES IN THEM. THE CONSUMER HEARD A NOISE COMING FROM THE FRONT OF THE VEHICLE WHEN GOING OVER BUMPS. THE CONSUMER WAS TOLD THAT THE STRUT TOWER WENT BAD AND HAD IT REPLACED. THE CONSUMER COMPLAINED THAT A VIBRATION IS FELT WHILE DRIVING AS IF THE VEHICLE DROVE ON FOUR FLAT TIRES. THE CONSUMER HEARD A WHINING NOISE WHEN USING THE AM RADIO WHICH ONLY HAPPED WHEN USING THE BRAKE. *TC

THE PLASTIC LENS COVER FAILED ON THE DRIVER 'S SIDE AND PASSENGER SIDE HEADLIGHTS. THIS CAUSED POOR VISIBILITY FOR THE DRIVER. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE HEADLIGHT ASSEMBLIES NEEDED TO BE REPLACED. CONSUMER PAID FOR PARTS AND LABOR. *AK

I HAVE HAD BRAKE PROBLEMS SINCE 2001 WHEN I FIRST BOUGHT THE VAN, AND I AM TIRED OF SPENDING MONEY ON THIS PROBLEM, AND NOW THEY TELL ME THAT I NEED A NEW TRANSMISSION AND I HAD NO WARNING OF THAT.

OVER THE LAST 6MOS THE SEAT HEATER ON OUR TC MINI VAN HAS CONTINUALLY OVERHEATED. BURNS LEGS. DEALERSHIP SAID OUR FAULT AND NOTHING THEY CAN DO. OUR EXPENSE. ONE OF THE REASONS WE BOUGHT THIS VAN WAS BECAUSE OF THE SEAT HEATERS. HAVE BAD BACK AND HEAT HELPS. VERY DISAPPOINTED WITH QUALITY OF PRODUCT FOR THE PRICE PAID. HAVE STOPPED USING SEAT HTR. AND WILL NOT BUY ANOTHER CHRYSLER. VAN HAS BEEN IN SHOP FOR MANY OTHER PROBLEMS, SPEEDOMETER, STARTER, TIRES LEAKING DUE TO RIMS, EGR VALVE, LEAKY BOOT, STRUTS, ETC... MORE ITEMS REPLACED THAN I EXPECTED.

ON TWO SEPARATE OCCASIONS DRIVER'S SEAT HEATER BURNED THROUGH THE SEAT. DEALER REPLACED THE SEAT ON THE FIRST OCCASION. CURRENTLY, THE PROBLEM HAS RECURRED. THE DEALER WAS NOTIFIED AGAIN. DEALER INFORMED CONSUMER THAT THE SEAT WILL BE REPLACED AT CONSUMER'S EXPENSE. *AK

THE STRUT TOWER ON MY CHRYSLER TOWN & COUNTRY MINIVAN HAS SEVERE RUST ON THE TOP. THE METAL IS PEELING AND THE STRUT IS PUSHING THROUGH. THIS WAS DISCOVERED TODAY WHEN I TOOK THE VAN IN TO HAVE IT DETAILED. THIS IS A LOW MILEAGE VAN WHICH IS ALWAYS MAINTAINED IN TOP CONDITION.*AK

LAST YEAR WHILE I WAS DRIVING THE DRIVER'S SEAT WENT ON FIRE. IT BURNED A SMALL HOLE IN THE SEAT AND CAUSED A SEVERE BLISTER ON MY LEG BEFORE I SWITCHED IT OFF. THE DEALER SAID IT WOULD BE OVER $1100 TO FIX IT. I TODAY READ ALL THE REPORTS ON LINE ABOUT THIS PROBLEM, SO I AM NOW REPORTING IT. I DO NOT UNDERSTAND WHY SOMETHING AS DANGEROUS AS THIS IS NOT THE SUBJECT OF A RECALL.*AK

MY 1999 TOWN AND COUNTRY IMTERMITTENLY WILL NOT START. WE'VE TAKEN IT TO THE SHOP SEVERAL TIMES AND THEY CAN FIND NOTHING WRONG. THE SPEEDOMETER, TACHOMETER, ETC. ALSO HAS SHUT OFF BY ITSHELF WHILE DRIVING.*AK

NO ACCIDENT, CRASH, OR INJURY. MY AIR BAG CLOCK SPRING FAILED AND MY AIR BAG WARNING LIGHT ILLUMINATED. I'M TOLD BY THE DEALER THAT MY AIR BAG WILL NOW NOT WORK (ALSO MY CRUISE CONTROL & STEERING WHEEL RADIO CONTROLS ARE NOT FUNTIONAL). THIS IS A SERIOUS SAFETY ISSUE & I AM GETTING IT REPAIRED QUICKLY AT A COST OF OVER $220. THIS SHOULD BE PAID FOR BY DAIMLER CHRYSLER!. *AK

ALL FOUR RIMS RUSTED OUT. *BF ALL FOUR RAMPS AND TIRES COLLAPSED. THE BRAKES COULD NOT BE FIXED BECAUSE THE VAN RUNS SO HOT. *NM