Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
WHILE DRIVING WITH THE SEAT HEATER ON CONSUMER SAW THAT THE SEAT HEATER HAD BURNED A HOLE THROUGH THE BOTTOM OF THE PASSENGER SEAT. *AK WHEN THE CONSUMER TOUCHED THE SEAT IT WAS VERY HOT AND SMELLED OF NOXIOUS FUMES. *TC
AIR BAG INDICATOR LIGHT IS ON CONSTANTLY, HORN DOESN'T WORK, STEREO CONTROLS ON STEERING WHEEL DON'T WORK, CRUISE CONTROL DOESN'T WORK. I'M AFRAID AIRBAG WON'T DEPLOY ON ACCIDENT AND I CAN'T HONK MY HORN IF IMMEDIATE PROBLEM ARISES.*AK
HORN STOPPED, BUT AIR BAG LIGHT WAS ON. MANUFACTURER STATED THAT THE VEHICLE WAS UNDER INVESTIGATION.*AK
TRANSMISSION NEEDED TO BE REBUILT AT 60,000 MILES BECAUSE THE SERVICE ENGINE LIGHT CAME ON WHILE DRIVING, AND THE TRANSMISSION STAYED IN FIRST GEAR ONLY. *AK *TS
AIR BAG LIGHT STAYS ON, THE CRUISE SYSTEM AND HORN IS NOT WORKING.*AL
VEHICLE SHIFTS FROM DRIVE TO NEUTRAL WHILE MOVING.*AK
THE ENGINE WILL NOT START, IT IS AN INTERMITTENT PROBLEM, I THINK IT IS AN ELECTRICAL ISSUE. I HAVE TAKEN IT TO A GARAGE AND NOONE CAN SEEM TO FIND THE PROBLEM.*AK
THE AIRBAG LIGHT KEEPS COMING ON AND THE STEERING WHEEL CONTROLS DO NOT WORK. I TOOK IT TO THE DEALER AND WAS TOLD THAT THE CLOCKSPRING WAS DEFECTIVE. THEY WANT TO CHARGE ME $270.00 TO FIX IT. I WAS CHARGED $70.00 FOR THE DIAGNOSIS. THIS, IN MY OPINION, SHOULD BE A RECALL ISSUE AND SHOULD BE FIXED FOR FREE.*AK
CONSUMER NOTICED THAT THE TIRES LOOKED AS IF THEY WERE GOING FLAT. VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED THE CONSUMER THAT THE RIMS WERE THE PROBLEM NOT THE TIRE. THE RIMS BECOME PITTED, AND ALLOWED AIR TO ESCAPE THROUGH THE PITS. ALSO, TIRE DEALER INFORMED THE CONSUMER THAT MANY CHRYSLER PRODUCTS WERE HAVING THE SAME PROBLEM WITH THEIR CHROME WHEELS.*AK
AIR BAG LIGHT STAYS ON FOR 5-6 MONTHS, LATER CRUISE CONTROL & HORN IN STEERING WHEEL QUIT WORKING. TOOK VEHICLE TO BODY SHOP AND THEY SAID CLOCK SPRING HAD FAILED AND NEEDED REPLACED.*AK
AIR BAG SENSOR LIGHT STAYED ON. CONSUMER WAS CONCERNED THAT THE AIR BAG WOULD NOT DEPLOY UPON IMPACT. A RECALL WAS ISSUED, HOWEVER THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK THE CLOCKSPRING ASSEMBLY FAILED. THE AIR BAG WARNING LIGHT REMAINED ON, THE HORN WOULD NOT OPERATE, THE CRUISE CONTROL AND RADIO ON THE STEERING WHEEL DID NOT WORK. *SC *JB
TACHOMETER, SPEEDOMETER AND CONTROLS ON THE STEERING WHEEL HAVE CEASED WORKING, AND I WAS TOLD THAT THE CLOCKSPRING NEEDS TO BE REPLACED. 1996-1998 CHRYSLER TOWN & COUNTRY MINIVANS WERE RECALLED FOR THIS PROBLEM IN A SIMILAR MILEAGE RANGE, AND I SEE NUMEROUS COMPLAINTS ON THIS WEBSITE FOR THE SAME PROBLEM WITH 1999 MODELS. BECAUSE IT IS REAL SAFETY ISSUE THAT HASN'T BEEN CORRECTED AFTER THE RECALL PERIOD, THE 1999 MODELS SHOULD ALSO BE INCLUDED IN THE RECALL.*AK
WHILE DRIVING HORN FAILD AND THE AIR BAG WARNING LIGHT ILLUMINATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE DEALERSHIP INDICATED THA TEH CLOCKSPRING WAS DEFECTIVE. A RECALL WAS ISSUED BY THE MANUFACTURER ON 1996-1998 MOBELS, BUT NOT THE 1999 MODEL. THE DEALER REPLACED THE CLOCKSPRING BUT WOULD NOT PROVIDE ANY FINANCIAL ASSISTANCE. *NM
ENGINE WARNING LIGHT, HORN, AND RADIO CONTROLS ON THE STEERING WHEEL FAILED. AFTER INVESTIGATION BY CHRYSLER MECHANICS THEY FOUND THAT THE CLOCK SPRING FAILED AND WAS ALSO INFORMED THAT INCASE OF AN ACCIDENT THAT THE AIR BAGS MIGHT NOT DEPLOY.*AK HAD THE PROBLEM FIXED, THEN SAW THAT THE 96 - 98 MODELS HAVE A RECALL FOR THE FAILING CLOCK SPRING.
STRUCTURAL STRUT HOUSING IS FAILURE DO TO RUST PERFORATION. *AK
THE CLOCK SPRING MECHANISM IN MY 1999 CHRYSLER T&C CAUSED THE AIRBAG WARNING LIGHT TO ILLUMINATE; OTHER ITEMS IN THE STEERING WHEEL AREA DO NOT WORK- 1) CRUISE CONTROL, 2) RADIO VOLUME AND STATION CONTROL, 3) HORN
HORN, CRUISE CONTROL, STEERING WHEEL STEREO CONTROLS & AIR BAG NOT WORKING. POSSIBLY RELATED TO CLOCKSPRING FAILURE.*MR
THE AIRBAG WARNING LIGHT COMES ON FREQUENTLY, INDICATING THE AIRBAGS ARE NOT WORKING. DEALER SAYS THE UNIT HAS A FAULTY CLOCK SPRING. THE CLOCK SPRING WAS RECALLED FOR MODELS UP TO 1998. THERE HAS BEEN NO RECALL FOR 1999 OR LATER. I HAVE A 1999. I BELIEVE THE AIRBAG'S CLOCK SPRING SHOULD BE REPLACED BY CHRYSLER. *NM
WHEN DRIVING AT AN UNDETERMINED SPEED AIR BAG WARNING LIGHT APPEAR ON THE DASHBOARD. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING FAILED. *AK
AIR BAG WARNING LIGHT ON, THEN CRUISE CONTROL AND RADIO CONTROLS IN STEERING WHEEL FAILED, THEN HORN FAILURE.
WHEN DRIVING AT ANY SPEED AIR BAG WARNING LIGT APPEARED ON THE DASHBOARD. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AN D MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
WHEN DRIVING AT ANY SPEED AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCKSPRING FAILED. *AK
MULTIPLE ELETRICAL FAILURES IN CONVENIENCE ITEMS THROUGH-OUT CAR & NOW LOOSING ENGINE POWER WHILE DRIVING. VEHICLE CURRENTLY AT CHYRSLER SERVICE, BUT RECALLED PART THAT WAS POSSIBLY INSTALLED INCORRECTLY ON 1996 TO 98 MODELS HAS HAD FAILURE ON 99 MODEL, BUT NO RECALL. DEALERSHIP NOT ADDRESSING SAFETY ISSUE OF VEHICLE DYING WHILE AUTO ENGAGED, MORE INTERESTED IN REPLACING ALL CONVENIENCE ITEMS. THERE HAS BEEN NO AUTO FAILURE AT HIGHWAY SPEEDS YET
WHEN DRIVING AT AN UNDETERMINED SPEED AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. CONSUMER INFORMED THE DEALER ABOUT THIS ISSUE, AND MECHANIC DETERMINED THAT CLOCK SPRING FAILED. *AK
THE DEALERSHIP FAILED TO INSTALL THE SEAL ON THE FUEL RAIL BUT INDICATED THEY DID. THE FUEL INJECTION FUEL RAIL LEAKED FUEL ALL OVER THE ENGINE. THE VEHICLE WAS TAKEN TO ANOTHER DEALERSHIP WHO INDICATED THAT SEAL HADN'T BEEN INSTALLED AND INSTALLED IT. *NM
INPUT AND OUTPUT SENSORS FAILED IN AUTOMATIC TRANSMISSION, CAUSING LIMP HOME MODE TO BE ESTABLISHED. REPAIR COMPLETED WITH COST $423.*AK
THE INSTRUMENT CLUSTER WILL GO DEAD AS YOU ARE DRIVING THE VEHICLE.NON OF THE INSTRUMENTATION WILL WORK NOT THE FUEL, TACH, SPEDO, ODOMETER OR ANYTHING.JUST AS QUICKLY AS IT TURNED ITSELF OFF, IT WILL TURN ITSELF BACK ON AND ALL OF THE INSTRUMENTATION WILL WORK.OTHER PROBLEM,ONCE STARTED IT WILL IMMEDIATELY SHUT ITSELF OFF.AFTER A FEW ATTEMPTS IT WILL TURN ITSELF OFF AND THEN IT WILL NOT START OR DO ANYTHING.IF YOU LET THE VEHICLE SIT OVERNIGHT, USUALLY THE NEXT DAY, IT WILL START AGAIN LIKE NOTHING EVER HAPPENED.IT DOES THIS FREQUENTLY, BUT COMPLETELY SPORADICALLY.IT HAS HAPPENED TO ME APPROXIMATELY 9-12 TIMES SINCE I PURCHASED THE VEHICLE IN MAY OF 2003.THE PREVIOUS OWNER HAD IT IN THE SHOP, (I HAVE THE WORK ORDERS) FOR THE EXACT SAME PROBLEMS AT LEAST 2-3 TIMES WHILE IT WAS UNDER WARRANTY AND EACH TIME THEY TOLD HIM THAT THE PROBLEM WAS SOLVED.THE CAR WAS SOLD TO ME AND WITHIN THE MONTH THE WARRANTY EXPIRED.I TOOK IT TO THE SAME DEALERSHIP AND THEY COULDN'T DIAGNOSE THE PROBLEM BUT STILL CHARGED ME FOR A DIAGNOSIS FEE.THEY TELL ME IT IS AN INTERMITTENT PROBLEM AND THAT I HAVE TO BE ABLE TO DUPLICATE THE PROBLEM.WHEN I HAVE IT TOWED TO THEM THEY CAN'T DIAGNOSE IT AND WANT ME TO PAY FOR THE REPAIR EVEN WHEN I HAVE A HISTORY TO SHOW THAT THE PROBLEM WAS NEVER REPAIRED TO BEGIN WITH.I HAVE SEEN MANY STATEMENTS AND QUESTIONS ABOUT THESE EXACT SAME PROBLEMS OTHERS ARE HAVING WITH THEIR CHRYSLER MINIVANS POSTED TO VARIOUS INTERNET WEB SITES. HOW CAN I GET THIS RESOLVED SO THAT TH
AIR BAG LIGHT CAME ON AND HORN WOULD NOT WORK. TOLD BY THE DEALERSHIP IT WAS A CLOCKSPRING FAILURE. SAW AN ODI RESUME ONLINE CONCERNING THIS.*AK
THE PLASTIC HEADLIGHT LENSES ARE FOGGY, CAUSING THE HEADLIGHTS TO LOOK DIM. THIS RESULTS IN POOR VISIBILITY AT NIGHT. *AK THE CONSUMER REQUESTED THAT CHRYSLER REPLACE THE HEADLIGHTS. *SC
AIR BAG LAMP LIGHTED UP IN DASHBOARD SIMULTANEOUSLY LOSING HORN AND CRUISE CONTROL. AR INVOLVED: CHRYSLER TOWN & COUNTRY LXI, 1999.*AK
AIRBAG LIGHT STAYS ON OR BLINKS INTERMITTANTLY, HORN DOESN'T WORK OR ONLY WORKS SOMTIMES CRUISE CONTROL DOESN'T WORK SOMETIMES
THE AIR BAG LIGHT REMAINED ON AND THE CRUISE CONTROL, HORN AND STEERING WHEEL RADIO CONTROLS STOPPED WORKING. I HAD TO REPLACE THE CLOCK-SPRING WHICH WAS A RECALL ITEM ON EARLIER MODELS. I THINK THE 1999 MODELS SHOULD BE ADDED TO THE RECALL LIST. LMB. *AK
INTERMITTENTLY WHILE DRIVING AIR BAG LIGHT CAME ON. VEHICLE WAS TAKEN TO THE DEALERSHIP. HOWEVER, DEALER WAS UNABLE TO RESOLVE THE PROBLEM. *AK
CLOCK SPRING IN STEERING COLUMN IS DEFECTIVE. AIR BAG LIGHT IS LIT AND THE HORN, CRUISE CONTROL AND RADIO CONTROLS DO NOT WORK.*AK
DRIVER SIDE HEATED SEAT WOULD BECOME VERY HOT AFTER 3 TO 4 MIN. I WOULD OFTEN HAVE TO SUDDENLY LOCATE THE SWITCH WHILE DRIVING TO PREVENT BEING BURNED. ON 1/25/04 I HAD JUST STARTED DRIVING WITH THE SEAT HEATER ON BUT GOT OUT OF THE CAR TO TALK TO MY SISTER. AFTER ABOUT TEN MINUTES I RETURNED TO MY CAR (STILL RUNNING) TO FIND IT FULL OF SMOKE. I ALSO NOTICED A HOLE BURNED THROUGH THE LEATHER SEAT AND A SMOKING WIRE SHOWING THROUGH. THIS AREA IS AT A SEAM NEAR THE MIDDLE OF THE SEAT. I FEEL THAT THIS IS A MAJOR SAFETY HAZARD. THE HEAT SWITCH IS LOCATED ON THE SIDE OF THE SEAT AND IS OFTEN KNOCKED ON WITHOUT MY KNOWLEDGE. I FEAR THE PASSENGER SEAT MAY ALSO BURN UP SINCE IT IS OFTEN NOT OCCUPIED BUT IN THE ON POSITION. I NOTICED IN MY 2003 VERSION OF THE SAME VAN, THE SEAT HEAT SWITCHES ARE ON THE DASH INSTEAD. THE CHRYSLER PARTS DEPT. TELLS ME IT WILL BE OVER $800 EACH JUST FOR THE SEAT COVER/HEATER UNIT. I HAVE READ ABOUT SIMILAR SEAT FIRES IN OTHER 1999 TOWN & COUNTRY VANS.
DEALERSHIP TRIED BUT COULD NOT REPAIR WHAREVER IS CAUSING THE CLUNKING NOISE COMING FROM UNDER THE FRONT SUSPENSION. OTHER REFERS TO SEAT HEATER BURNING A HOLE IN THE SEAT, DEALERSHIP AND MANUFACTURE REFUSE TO REPAIR.
MAJOR PROBLEM IS SERPENTINE BELT COMING OFF AND CAUSING A LOSS OF STEERING. IT WAS NOT UNTIL THIS LAST REPAIR THAT A BRACKET WAS INSTALLED FROM A SERVICE BULLETIN DATED 7-2-99. ONLY THE FIRST REPAIR WAS PRIOR TO THIS DATE. THIS IS A MAJOR PROBLEM, FORTUNATELY FOR ME EVERY TIME THE BELT CAME OFF I WAS IN A PARKING LOT.
THERE ARE COMPLAINTS ALL OVER THE COUNTRY ABOUT CHRYSLER TRANSMISSIONS. ITS A DOWN RIGHT SHAME TO HAVE TO PUT A NEW TRANSMISSION IN A CAR WITH THIS LOW OF MILES.
FRONT DRIVER'S SEAT WARMER CAUGHT ON FIRE AND BURNED THROUGH THE SEAT AND PART OF DRIVER'S CLOTHING. CONSUMER WAS ABLE TO EXTINGUISH THE FIRE. *AK
RE: 1999 CHRYSLER MINIVAN SEAT HEATER OVERHEAT FAILURE. VIN: [XXX]. ON 11/28/03, THE SUBJECT PASSENGER SEAT HEATER OVERHEATED, PRODUCING SMOKE AND SIGNIFICANT ODOR. AS SOON AS IT WAS EVIDENT THAT THE SEAT HEATER WAS THE CAUSE, THE HEATER WAS MANUALLY SWITCHED OFF BEFORE THE HEATER FAILURE HAD AN OPPORTUNITY TO REACH ITS' NATURAL CONCLUSION. AFTERWARDS, A BURN HOLE WAS VISIBLY EVIDENT IN THE TOP CENTER PORTION OF THE SEAT CUSHION, APPROX. 10MM IN SIZE. DAMAGE INTERNAL TO THE SEAT WAS NOT EXAMINED BY MYSELF. UPON CONTACTING SERVICE AT SIEMENS CAR SERVICE AND PURCHASE POINT FOR THE VEHICLE 11/28/03 AND 12/1/03 (BRIDGMAN, MICHIGAN), I WAS REFERRED TO CHRYSLER CORP. UPON CONTACTING CHRYSLER CORP 12/1/03 (PH. 800-992-1997, SPOKE WITH EMELIA, COMPLAINT NO. [XXX]) I WAS TOLD THAT, BECAUSE THE VEHICLE WAS BEYOND ITS' WARRANTY PERIOD, THERE IS NOTHING CHRYSLER WOULD DO REGARDING THE OVERHEAT FAILURE; THEY SIMPLY DOCUMENTED MY CONCERN. MY FAMILY (WIFE [XXX] AND THREE CHILDREN), PRESENT DURING THE OVERHEAT FAILURE, WERE SIGNFICANTLY CONCERNED BY THE SMOKE AND ODOR. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
THE AIR BAG WARNING LIGHT ILLUMINATED WHILE DRIVING. THIS WAS DUE TO A FAILURE IN THE CLOCKSPRING. A RECALL WAS ISSUED # 02V293000, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK ALSO THE CRUISE CONTROL DOESN'T WORK, POSSIBLY DUE TO THE INOPERATIVE AIR BAG. *CB *JB
THE PASSENGER SIDE HEATED SEAT BURNED THROUGH THE CUSHION. *AK *PH
VEHICLE'S CORRODED, CHROME-PLATED WHEELS ARE CAUSING TIRES TO DEFLATE.*MR THE CONSUMER'S WIFE INITIALLY STOP DRIVING THE VEHICLE BECAUSE OF THE CORROSION. WHEN THE DEALER WAS CONFRONTED WITH THIS INFORMATION, THEY DENIED THE REQUEST FOR NEW WHEELS BECAUSE THE VEHICLE WAS OUT OF WARRANTY. LATER ON THE CONSUMER PURCHASED FOUR NEW WHEELS AND THE DEALER REIMBURSED HIM $400. DOLLARS. THE CONSUMER WAS STILL UPSET BECAUSE FIRST, THE NEW WHEELS DESTROYED THE AESTHETIC APPEARANCE OF THIS LUXURY MINIVAN. SECONDLY, OTHER DRIVERS OF THE SAME MODEL EXPERIENCED THE SAME DEFECT. *PH *MR *JB
AIR BAG LIGHT ON DASH BOARD HAS BEEN ON FOR A WEEK.CCORDING TO THE DEALER THE "CLOCK SPRING" IS DEFECTIVE AND NEEDS TO BE REPLACED. CURRENTLY, I HAVE NO AIR BAG, HORN, OR CRUISE CONTROL. WHERE IS A RECALL UP TO YEAR 1998 BUT NOT 1999. MY VAN WAS BULIT IN 1998 WHY IS IT NOT INCLUDED IN THE RECALL? MAYBE THE RECALL SHOULD BE EXPANDED TO INCLUDE MORE YEARS.*AK
THE AIR BAG LIGHT ILLUMINATED, THE HORN WOULD NOT SOUND AND THE CRUISE CONTROL WOULD NOT OPERATE DUE TO A FAULTY AIR BAG CLOCK SPRING WHICH WAS REPLACED. *AK *SCC *JB
CHROME RIMS AND WHEELS ARE PEELING, THIS IS CAUSING THE VEHICLE TIRES TO FLATTEN. *AK
AT 68,000 MILES JERKS HARSHLY DOWN SHIFTING AT LOW SPEEDS. UPON REMOVING PAN, METAL PIECES IN PAN. TOWING TO TRANSMISSION SHOP WITH EXPECTED REBUILD REQUIRED.
CHROME WHEELS, WHICH ARE STANDARD EQUIPMENT ON THE LIMITED SERIES, CHRYSLER MINIVAN, BECOME CORRODED, AND LEAK AIR AT TIRE BEAD. I'VE HAD 2 FLATS, REPLACED THE TIRES WITH NEW TIRES, AND HAD 5 MORE FLATS. TIRE DEALERS SAY PROBLEM IS CAUSED BY CHRYSLER MANUFACTURING PROCESS THAT CAUSES FLAKING. CHRYSLER DECLINES TO DO ANYTHING TO SOLVE THIS SAFETY PROBLEM. *JB
SAFETY COMPLAINT - CORRODING RIMS ON CHRYSLER TOWN & COUNTRY LIMITED, (STANDARD EQUIPMENT) CAUSE LEAKS AND FLAT TIRES. THE RIMS LEAK BECAUSE OF A FAULTY MANUFACTURING PROCESS THAT CAUSES THE CHROME TO FLAKE OFF AROUND THE TIRE BEAD. *PH
MY 1999 CHRYSLER TOWN AND COUNTRY'S HORN STOPPED WORKING AND THE AIRBAG LIGHT WENT ON. MY 3RD PARTY MECHANIC SAID HE HAS SEEN THIS HAPPEN NUMEROUS TIMES. THE VAN HAS 61000 MILES. I TOOK IT TO A CHRYSLER DEALER WHO SAID IT WAS NOT COVERED UNDER A RECALL. IT COST ME $250. THEY SAID IT WAS THE CLOCK SPRING. SEEMS LIKE A PROBLEM THAT STOPS THE HORN AND THE AIRBAGS FROM WORKING WOULD GENERATE A RECALL.*AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →