2014 Ford Fusion

High concern

Owners filed 1,330 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 19 times.

When it fails
020k40k60k90k120k200k

839 complaints record an odometer reading. Failures cluster around 60,00075,000 miles; the median is 75,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Steering248
704
Power Train183
511
Engine161
130
Electrical System111
113
Unknown or Other101
334
Service Brakes77
11011
Structure › Body58
100
Seat Belts51
305
Fuel/Propulsion System37
000
Air Bags37
10015

19 safety recalls

Part 573 reports
Power Train › Manual Transmission26V376000
Filed Jun 9, 20265,252 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk. A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

Remedy. Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings23V162000
Filed Mar 10, 20231,280,726 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Risk. A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy. Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

Power Train › Shift Linkage/Cable/Rod22V413000
Filed Jun 10, 20222,925,968 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk. A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy. Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Service Brakes, Hydraulic › Pedals and Linkages22V011000
Filed Jan 13, 2022199,085 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

Risk. A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

Remedy. Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

Latches/Locks/Linkages › Doors › Latch20V331000
Filed Jun 8, 20202,147,323 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy. Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Latches/Locks/Linkages › Doors › Latch20V177000
Filed Mar 23, 2020288,110 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk. A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy. Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

Steering › Electric Power Assist System19V632000
Filed Aug 29, 2019116,160 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Risk. If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift19V362000
Filed May 13, 2019259,182 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk. If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift18V471000
Filed Jul 16, 2018504,182 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Risk. If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

Steering › Steering Wheel/Handle Bar18V167000
Filed Mar 12, 20181,301,986 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

Risk. A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

Showing 10 of 19 campaigns, newest first.

What owners reported

Newest filings
Service Brakes
Filed Sep 15, 2026106,000 milesNC

The contact owns a 2014 Ford Fusion. The contact stated that while driving 30 MPH, the vehicle entered limp mode and failed to accelerate as intended. The transmission ran poorly, making it difficult to merge, and the contact expressed concern regarding a potential crash. Following the failure, the hill brake assist turned off. The brake pedal bumper and stop pad fractured, causing the vehicle to enter limp mode. The contact called the dealer and was informed that a diagnostic test was required to determine the cause of the failure. The contact notified the manufacturer of the failure by phone. The failure mileage was approximately 106,000.

Unknown or Other1 injured
Filed Sep 15, 2026VA

On XXX, while my 2014 Ford Fusion was moving, the left-front door latch failed and the door became unsecured. As a result, I partially fell from the moving vehicle. This was an actual occupant safety event and created a significant risk of serious injury. After the incident, I took the vehicle to Richmond Ford Lincoln for inspection and repair. On XXX, the dealership performed a door-latch recall repair. The dealership service order, SO #XXX, identifies the repair request as “DOOR LATCH REPLACEMENT 20R01 - L/F DOOR WILL NOT CLOSE.” The service order identifies the cause as “recall” and documents the correction as “performed recall replaced latches.” The parts listed include a door latch and cable assembly, and the invoice total was $0.00. The dealership's documentation therefore confirms that a door-latch recall repair was required on this vehicle. The recall repair occurred eight days after the XXX incident. I am requesting that NHTSA review this incident in connection with Ford Fusion door-latch recalls and related programs and determine whether the XXX failure represents a failure of a recalled component, a prior recall remedy, or another safety defect. I request that NHTSA review the recall and campaign history associated with VIN [XXX], the specific door-latch program applicable to this vehicle, whether the failed latch had previously been repaired or replaced, and whether additional investigation or corrective action is warranted. The vehicle was repaired on XXX. I have

Service Brakes
Filed Aug 24, 2026SC

The brake pedal switch pad was recalled and failed after being fixed and tripped the whole ABS system which caused the whole transmission to not shift and I didn’t have traction. My taillights stayed on 24/7 and I had to disconnect my battery. Ford did nothing

Service Brakes
Filed Aug 24, 2026SC

The brake pedal switch pad was recalled and failed after being fixed and tripped the whole ABS system which caused the whole transmission to not shift and I didn’t have traction. My taillights stayed on 24/7 and I had to disconnect my battery. Ford did nothing

Service Brakes, Hydraulic
Filed Aug 24, 2026200,000 milesSC

The contact owns a 2014 Ford Fusion. The contact stated that the brake pedal was not sending the correct signal to the ABS. The "Hill Assist" option was not operational while driving on a slope and the brake lights remained illuminated, even when the brake pedal was not depressed. An independent mechanic was contacted and associated the failure with the brake pedal failure. The contact associated the failure with NHTSA Campaign Number: 22V011000 (Services Brakes, Hydraulic). The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

Air BagsCrash1 injured
Filed Aug 24, 2026UT

Involved in collision between 35-45 at a speed of 35 to 45 mph. I had a car change lanes incorrectly causing me to rear end the vehicle. The front end of my car was crumpled in and mybairbags on my vehicle did not deploy as a result of the crash.

Fuel System, Gasoline1 injured
Filed Aug 18, 2026IL

The contact owns a 2014 Ford Fusion. The contact stated that upon entering the vehicle, there was an abnormally strong fuel odor coming from the vehicle. The failure persisted, and the fuel odor became stronger, causing the contact headaches while driving the vehicle. Upon taking the vehicle to an independent mechanic to determine the cause of the failure, the mechanic discovered that the fuel line was rusted. The mechanic informed the contact that he was unsure what had caused the failure. The contact was provided an estimate for the repair. The mechanic stated that had the contact continued driving the vehicle as-is, the vehicle could have caught on fire. The vehicle remained with the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Unknown or Other
Filed Aug 18, 2026GA

I had a recall on my 2014 ford fusion se regarding powertrain control module software update. I took my vehicle in to Athens ford 6/8/26 to have this fixed then on Friday my car lost power while driving, would not go l, then when I cut it off & back on it was like it went in to failsafe or limp mode. I called Athens ford 5 times on Friday & got no answer, 3 on Monday with no answer then found the number of the lady I dealt with in June. If I paid to have it towed there they could run diagnostics on it she said bc the mobile technicians couldn’t come out and do it. So I log in to my ford account and it showed this recall on the recall I had done it June. I screenshot it and sent it to her and she said it didn’t show it I needed to contact customer care. They told me the same thing that it didn’t show it. So I done a screen recording today of me logging in to my ford account and this is what it showed. Sent that to her and all they can respond is contact customer care. So I’m reaching out with this proof of what it shows and that being exactly what my car done and ford refusing to help me. I ruptured my acl and had surgery and have drs appt and physical therapy twice a week and this is the “courtesy” I get from ford Joni Spikes 7067654293 I have the screen recording but I can’t attach it for some reason

Unknown or Other
Filed Aug 11, 2026CA

Took car in May to hemborg ford they replaced my brake bumper it was on recall. Took car back on August 3 of 2026 brake lights staying on. Had them recheck the recall again thought it might be that. I was told it was not the issue. I needed to change out brake switch and had to pay diagnostic fee so a total of just under 300. My brake lights stay on while driving my car and when we park the car. they had my car 3 days then picked up my car on August 5 Drove it home and immediately noticed still having the same issues.Brake lights on even after I Called dealer and brought car back in. They kept my car 2 more days then I received a call it would be 200 for a brake flush they were confident that it would fix the light issue. And now we would we have to pay for another repair. A brake flush for brake lights staying on didn’t make sense. We felt we were being upsold for something we didn’t need and they had no answere for us! We declined the second repair and picked up car on 8/07/2026 and still the brake lights are staying on while driving the car. We woke up to looking out our window and noticed lights were on . Mind you the car had not been driven for hrs and the lights turned themselves on while car was parked. Skip to Sunday driving home from in laws and dash lights up. It says hillside assist and yellow wrench pops up. I fear my daughters safety and feel it is unsafe now. Called Ford to make a complaint. But meanwhile I have a car that we need but feel unsafe to drive. Our c

Electrical System
Filed Aug 9, 2026OH

Almost got into an accident twice. Complete steering loss while driving. Replaced my rack n pinion per the bhph dealership i bought it from and still having issues. Complete steering loss while driving.

Unknown or Other
Filed Aug 5, 2026UT

The backup camera is faulty and will sporadically stop working. Sometimes it will stop working in the middle of backing up. When it doesn't work the screen will either go black, flicker on and off, show a reversed image, or show an image with blue lines through it. This has put my safety at risk multiple times as I've been backing up and suddenly the image will disappear. We've taken the car into an independent service shop. They were unable to solve the issue and their only solution was to replace the system for $600. There was no warning before this started happening, however it does seem to be getting worse as time goes on. It only works about 10% of the time now.

Service Brakes
Filed Jul 15, 2026OH

All brake lights are stuck on after turning the car off.

Unknown or Other
Filed Jul 8, 2026WA

My backup camera is malfunctioning and Ford denied to fit it through their 15 year extended warranty on backup cameras.

Service Brakes
Filed Jun 30, 2026TX

They back up camera works when it wants to

Unknown or Other
Filed May 31, 2026KY

Backup camera doesn’t work.

Back Over Prevention
Filed May 20, 2026110,000 milesUT

The contact owns a 2014 Ford Fusion. The contact stated that the rearview camera intermittently displayed a distorted image. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage was 110,000.

Engine
Filed May 14, 2026LA

Coolant leaking into engine * sudden engine failure risk * overheating * loss of power * expensive engine replacement from known defect 2014 Ford Fusion EcoBoost is losing coolant internally into the engine. Ford dealership diagnosed coolant intrusion requiring full engine replacement costing approximately $14,000. This appears to be a known defect affecting many Ford EcoBoost vehicles. Vehicle experiences coolant loss and risk of engine failure.

Electrical System3 injured
Filed May 11, 2026NE

SUBJECT: URGENT COMPLAINT: Deceptive Practices/Misrepresentation & Services Not Rendered (Woodhouse Ford of Omaha) I. Actionable Safety Issue Summary This complaint concerns fraudulent billing and dangerous misrepresentation by Woodhouse Ford of Omaha, which claimed a vehicle's 3rd rack and pinion system was "safe" on 2/19/2026 after a known safety issue, following a previous failure. They further charged $219.22 for unrendered/improper ABS programing repairs that was not successful because the electric rack and pinion is defective on 3/5/2026 and fabricated invoice records to shift liability. II. Parties Involved •Consumer: [XXX] •Dealer/Service Provider: Woodhouse Ford of Omaha, Service Manager Jeremy Sullivan, Technician Anthony Rubio. •Financial Institution: First National Bank of Omaha (Regulated by OCC). III. Nature of the Dispute 1.Safety Hazard/Misrepresentation (2/19/2026): Service Manager Jeremy Sullivan and Tech Anthony Rubio stated the vehicle’s rack and pinion was "safe" despite a prior failure. This misrepresentation has left me with a vehicle that has had the rack and pinion fail or require replacement three times in under a year. 2.Services Not Rendered (3/5/2026): Charged $219.22 for "programming the ABS module" which was not rendered or not performed correctly. 3.Fabricated Documentation: Woodhouse Ford created fraudulent service invoices stating I diagnosed the ABS fault and declined further diagnosis. This is an attempt to evade liability for ongoing, dang

Unknown or Other
Filed Apr 29, 2026CA

Backup camera has been mostly inoperable for two years. The display is blurry at best, and works intermittently. Most often, the screen displays "Camera Not Available" or just goes black. Ford has issued a recall for other model years but needs to include the 2014 as we have the same issues.

Structure › Body
Filed Mar 31, 2026NC

Driver side rear door handle broke off!

20 of 1,330 complaints, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
2020180330Routine
2019314300Above average
2018438210Above average
20171,109480Above average
20161,6201360High concern
20159931350Above average
2014 — this page1,3301990High concern
20131,79019901Fatalities reported
20122,514693Do not drive
20112,7859101Do not drive
20105,1271391Do not drive
20091,022750Do not drive
20081,353660Do not drive
20071,064551Do not drive
2006730540Do not drive

Compare every Fusion year →

Reading this record

A high number of complaints describe fires or crashes.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jun 9, 2026. Source: NHTSA Office of Defects Investigation.