“2017 Ford Fusion. Transmission replaced February 2026 at 98,175 miles by independent repair facility. Check engine light illuminated immediately following replacement and has remained on continuously since. Autozone scan showed emissions-related code only. On August 28, 2026 at approximately 120,064 miles, orange wrench light and "See Manual" message appeared moments after hot restart.”
Owner complaint, filed Aug 30, 2026
“ENGINE HAS COOLANT INTRUSIONAND IS MISFIRING. Engine light came on. The coolant system found pressure to be dropping significantly. Removed spark plugs and inspected cylinder bores using borescope. Verified coolant is leaking into cylinder 2 and needed to replace the engine at Ourisman Ford in Manassas VA. on July 11, 2026.”
Owner complaint, filed Jul 12, 2026
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 2017 Fusion peaked in 2024, with 246 filed that year. No recall on file covers the engine, the subject of 42% of the complaints. In 2026 owners filed 62 so far.
4 safety recalls
Part 573 reports
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings23V162000
Filed Mar 10, 20231,280,726 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Risk. A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy. Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Filed Mar 12, 20181,301,986 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Risk. A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Power Train › Automatic Transmission › Torque Converter17V427000
Filed Jul 6, 20176,026 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Risk. If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy. Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
Defect. Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
Risk. During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Remedy. Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
All 4 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2017 Fusion.
Front Brake Jounce Hose FailuresRecall query RQ22004Closed
Opened Aug 8, 2022Closed Mar 24, 2023Led to recall 23V162000brakes
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses …
Technical service bulletins
254 on file
Repair instructions the manufacturer sent its dealers for the 2017 Fusion. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 70engine 63equipment 53transmission 19brakes 10seats 7body and frame 4visibility 4
19B37Service campaignDec 12, 2019transmission
Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming
This article supersedes TSB 24-2345 to update the Service Procedure. Some of the vehicles listed in the Model statement above may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion.
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is …
This article supersedes TSB 22-2181 to update the Service Procedure and Part List. Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. To correct the condition, follow the Service …
Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. VCT locking tool 303-1097 is not compatible with this system. If VCT system service is required, replace both the intake …
Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine vehicles may exhibit an oil leak from the engine oil pan RTV seal. This may be due to a lack of RTV adhesion. This article includes detailed steps to achieve proper RTV adhesion. To correct the condition, follow the Service …
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, …
Showing the newest 6 of 63 bulletins about the engine, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2017 Ford Fusion 4 DR AWD
★★★★★
★★★★★
★★★★★
★★★★★
10.9%
2017 Ford Fusion 4 DR FWD
★★★★★
★★★★★
★★★★★
★★★★★
10.9%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Engine
Filed Oct 20, 2026FL
While driving, the vehicle suddenly lost engine power (it shut off) and displayed "auto start stop shift to P, then restart engine". The vehicle has never done this before, and thank goodness my wife did not have the kids in the car at the time. She was able to pull over safely only because she was on a small road with light traffic, and not at highway speed. Clearly, this put not only our vehicle at risk, but others as the brakes and steering became very hard to use when the engine just shut off out of nowhere. Since it happened today, I have not taken it in to be inspected as of yet. Upon my wife getting the car restarted she came the few miles straight home, where I did test the battery and it read good at 12.57 volts with the engine and accessories off. So the Motorcraft battery is good and as such should not be a cause in this case. To say the least, we have now lost confidence in this vehicle as being a safe mode of transportation.
Service Brakes
Filed Oct 16, 2026144,955 milesOH
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed and depressing the brake pedal to stop, the brake pedal extended to the floorboard, and the braking distance was extended. During the failure, the brake warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the rear hydraulic brake hoses had failed and needed to be replaced. The rear hydraulic brake hoses were replaced, and the vehicle was repaired. The failure mileage was 144,955.
Power Train
Filed Oct 16, 2026GA
The shift cable bushing on my 2017 Ford Fusion SE (VIN: [XXX]) failed and disintegrated, causing the shift selector to bind and disconnect from the transmission linkage. The gear selector shows Park while the transmission remains engaged in gear, creating a severe rollaway hazard. This matches the exact failure mechanism of NHTSA Recall Campaign 22S43 / 21V-376, but Ford claims this specific VIN was excluded from the recall scope INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power Train
Filed Oct 6, 2026SC
The automatic transmission failed at approximately 59,000 miles. The vehicle was delivered to an authorized Ford dealership on 09/04/2025 for warranty repair. The transmission was replaced. The vehicle remained at that dealership approximately eight months and was returned to me on or about 05/01/2026. After return, a grinding and clunking noise was present when accelerating, turning, braking and going over bumps. A power steering line failed within days of return and emitted smoke from the front of the vehicle while driving. A "Shift System Fault" message began appearing when shifting into reverse and continues to appear intermittently. The same dealership performed three further repair visits. Their repair orders document multiple loose bolts holding the transmission mount to the transmission, an improperly installed exhaust, and a loose right hand CV shaft nut. On 08/14/2026 I took the vehicle to a second, unaffiliated authorized Ford dealership for an independent inspection. On a lift they found all four subframe bolts loose, the right front subframe bolt not fully seated and cross threaded so that it could not be tightened further, and the four smaller rear subframe bolts missing entirely. They also documented that no one-time-use fasteners had been billed on the original transmission repair. They tightened the loose bolts, replaced the cross threaded bolt, installed the four missing bolts, and confirmed by road test that the noise was eliminated. The subframe carries th
Power Train
Filed Sep 28, 2026CA
We purchased this 2017 Ford Fusion 1.5L EcoBoost in August 2022 at 48,968 miles. At 55,940 miles, the vehicle developed a documented coolant leak requiring water-pump replacement. At approximately 75,520 miles, the coolant level was again documented as requiring attention. At approximately 84,189 miles, the vehicle experienced low coolant, low oil, white/gray smoke and rough running. Manteca Ford identified Ford TSB 22-2322 and ultimately performed a major short-block replacement. Despite this major engine repair, mechanical and drivability problems continued. At approximately 101,375 miles, we returned the vehicle to Manteca Ford specifically for loss of power and hesitation. The Ford technician verified a “noticeable loss of power” and lack of full boost. Manteca Ford diagnosed and replaced the turbocharger. The problem was not resolved. Only approximately 205 miles later, at 101,580 miles, the vehicle returned to Manteca Ford because it was still hesitating during acceleration. Manteca Ford then identified DTCs P0729, P07AA, P2703 and P2704 and documented “TRANSMISSION INTERNAL MECHANICAL FAULTS,” including an incorrect sixth-gear ratio and friction-element faults. The dealer recommended replacement or teardown of the transmission. We are extremely concerned about the safety implications of this history. Loss of power and hesitation during acceleration can create a serious hazard when merging onto a highway, entering or crossing traffic, or attempting to accelerate to avoi
Power Train
Filed Sep 22, 2026LA
I was driving my 2017 Ford Fusion Platinum on my way home and the wrench light came on and said check manual when i looked in my app the only thing that was in the maintenance was my 90k maintenance . my car is driving fine no RPM jumping no smoking no burning smell no shaking nothing ( the wrench light was off when i cranked it to take my daughter to work Saturday morning ) well Saturday on my way home from bring my daughter to work my check engine light came on still my car is driving fine when i looked in my Ford App at the check engine light warning which was these two warnings The transmission control system has detected the transmission torque converter clutch is not operating as expected. Additional alerts that may provide additional information may accompany this alert .A reduction in vehicle fuel economy may also occur when the fault is present. The transmission control module has detected that the torque converter clutch failed to apply. This system failsafe logic disables the torque converter clutch when this condition is present. This results in a higher than normal engine RPM's during higher vehicle cruising speeds and reduced fuel economy. now my car is still driving fine. i took it to auto zone to put the computer on it and it read this code P0741 which gives this Torque Converter Clutch Circuit Performance or Stuck Off, which indicates that the vehicle's computer commanded the torque converter clutch to lock up, but it is failing to do so. i took it to our for
Power Train
Filed Sep 16, 2026IN
The transmission shifter cable bushing on my 2017 Ford Fusion has failed and completely disconnected from the transmission housing on two separate occasions.When this happens, the gear shifter inside the cabin operates freely, but the transmission fails to engage the selected gear. The vehicle shows it is in "Park" on the dash, but the actual transmission remains stuck in Drive or Reverse. This creates an immediate and severe rollaway risk and unintended vehicle movement, as the vehicle cannot be safely secured. Ford previously issued Safety Recall 22S43 for millions of 2013–2016 Fusions for this exact identical defect (degraded Hytrel 4556 shifter bushings). Despite utilizing the same design and experiencing identical, dangerous failures, the 2017 model year was excluded. The NHTSA needs to investigate and force Ford to expand Recall 22S43 to include the 2017 model year before an injury occurs.
Power Train
Filed Sep 16, 2026PA
Orange wrench light came on dash with see manual ( symbol represents powertrain malfunction). Car lost power and started jerky shifting between second and third gear. We limped the car home and parked until we could get an appointment at the dealership for service. Took it to dealership. They found the powertrain maintenance light wasn't on and no current or historical codes present. Dealership road tested vehicle and verified delayed harsh shifting between 2-3 gears with no codes present. Dealership states most likely has an internal failure starting in the forward, direct or intermediate clutch. Transmission would have to be torn down to diagnose cause. They recommend replacing the transmission as being more cost effective. Transmission has approximately 145000 miles (engine was replaced under 36000 miles due to head gasket failure- replace under warranty as manufuring defect found at a scheduled oil change) so odometer only shows 117000 miles. This car was purchased new and we purchased the extended warranty and service package. It has been consistently serviced on schedule by the dealership.
Engine
Filed Sep 14, 2026MI
I am submitting this complaint regarding a serious engine failure and safety issue involving my 2017 Ford Fusion equipped with the 1.5L EcoBoost engine. At approximately 79,000 miles, my vehicle experienced a coolant intrusion failure. While driving, the engine suddenly stalled in the middle of an intersection, leaving me stranded in traffic and at risk of being rear-ended by approaching vehicles. I was able to restart the vehicle and move out of the intersection, but the exhaust then produced a very large, thick cloud of white smoke. The amount of smoke could have significantly reduced visibility for other drivers and created an additional safety hazard. I took the vehicle to a Ford dealership, where I was told the engine had coolant intrusion and needed to be replaced. I was also told this is a common problem with Ford EcoBoost engines, including the 1.5L, 2.0L, and 2.3L engines. My concern is not only the cost of the repair, but the serious safety risk. Coolant intrusion can cause misfires, excessive white smoke, engine damage, and eventual engine failure. A sudden loss of power while driving can create a serious crash hazard, as happened to me. I am concerned Ford has known about this recurring problem for years yet has continued using these engines in vehicles such as the Fusion, Escape, and Lincoln MKZ without adequately addressing the issue. I request that NHTSA investigate coolant intrusion affecting Ford EcoBoost engines and determine whether a safety defect exists t
Engine
Filed Sep 8, 2026150,000 milesMI
The contact owns a 2017 Ford Fusion. The contact stated that while driving 60 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power, and the RPM became elevated. In addition, the contact became aware of an abnormal odor. The contact referenced an unknown recall; however, the VIN was not associated with a recall associated with the failure. The failure mileage was approximately 150,000.
Engine
Filed Aug 30, 2026CA
2017 Ford Fusion. Transmission replaced February 2026 at 98,175 miles by independent repair facility. Check engine light illuminated immediately following replacement and has remained on continuously since. Autozone scan showed emissions-related code only. On August 28, 2026 at approximately 120,064 miles, orange wrench light and "See Manual" message appeared moments after hot restart. Acceleration became heavy and hesitant. Drove approximately 70 miles home via I-15; heavy traffic required engine shutdown at multiple stops. Following morning, wrench light was no longer illuminated but hesitation persisted. Using manual paddle shift to select 5th gear improved drivability. Replacement transmission accumulated approximately 22,000 miles over 6 months. Ford Motor Company has issued multiple recalls for 2013-2016 model year Fusions involving identical transmission, shifter cable bushing, and torque converter defects, but 2017 model year vehicles with identical 6F35 transmissions and failure symptoms have been excluded from all campaigns. No crash, fire, or injury occurred.
Power Train
Filed Aug 24, 2026CA
Flexplate cracked 5 months ago, and now it has cracked again. This is due to troqeu converting failure and faulty transmission mounts.
Fuel/Propulsion System
Filed Aug 18, 2026FL
If i do not run my car for atleast 10 minutes before driving, my gas tank will start making a loud horn sound, and when this happens and i go to slow down, the car will shut off. Mechanics say there’s an issue with the purge valve and the charcoal filter. I’ve already had this issue fixed three times and it comes back less than a week prior to service
Engine
Filed Aug 13, 2026CA
I am reporting a serious recurring safety concern involving a 2017 Ford Fusion SE with a 1.5L EcoBoost engine. The vehicle was purchased used in August 2022 with approximately 50,000 miles. Within months, significant coolant and engine problems began. In February 2023, at approximately 55,940 miles, the vehicle developed a coolant leak. A pressure test confirmed the water pump was leaking and it was replaced. At approximately 84,189 miles, the vehicle experienced white/gray exhaust smoke, coolant loss, very low oil, and rough-running symptoms. The servicing Ford dealership referenced Ford Technical Service Bulletin (TSB) 22-2322 in connection with the diagnosis and ultimately replaced the engine short block. Despite this major engine repair, the problems continued. The vehicle subsequently experienced additional smoking, hesitation and loss of power and required replacement of the turbocharger. The vehicle was returned again because it continued to smoke and required additional repairs. I am concerned this is a recurring engine defect rather than normal wear and tear. The repeated engine/coolant failures, smoking, hesitation and loss of power create a serious safety concern because the vehicle may unexpectedly lose power or experience engine failure while being driven. Ford has been notified of the repeated failures but declined further relief based primarily on the vehicle's current age, mileage and expired warranty. This ignores that the problems began years earlier at subs
Engine and Engine Cooling
Filed Jul 23, 2026OH
See attached document for complaint.
Power Train
Filed Jul 23, 2026SC
I was coming home from work and when I tried to shift the gear from drive to park it was stuck on drive and Neutral I contacted the car dealer and they said ford has had this issue that it was a recall on it so I researched and found out that Ford issued major safety recalls (Recall 22S43 and 18S20) for 2017 Ford Fusions regarding a degraded transmission shifter cable bushing. This defect can cause the shifter cable to detach. Consequently, the car may roll away unexpectedly because the transmission isn't actually in Park, even though the shifter says it is.Recall DetailsThe Problem: The underhood shift cable bushing can degrade and fail over time.The Remedy: Ford dealers will replace the transmission shifter cable bushing and add a protective cap over it free of charge (parts and labor). It my VIN# was not coming up as a recall and this is an ongoing issue for this car and I would like to get this resolved as soon as possible with ford recall please thank you
Exterior Lighting
Filed Jul 21, 2026TX
I experienced an issue identical to safety recall 22S02. Rear brake light remains on due to a broken Brakelight stop bumper. Dealership did not offer to fix at no charge.
Engine
Filed Jul 21, 2026CA
The vehicle in question has the coolant intrusion into cylinders 2 and 3 with rough idle on startup, P0300, P0302, P0303, and white smoke on startup. The vehicle now has 111339 miles on it and the out of pocket cost is more than what the vehicle blue books for in excellent condition. TSB 22-2134 speaks to all the issue and what the repair is. If this is a known issue then I feel this should be a vehicle recall by Ford due to the costly repair.
Seat Belts
Filed Jul 14, 2026IL
What component or system failed or malfunctioned, and is it available for inspection upon request? Driver's side selt belt does not latch all the time. Yes can be inspected. How was your safety or the safety of others put at risk? If the seat fails, injury can occur in a crash Has the problem been reproduced or confirmed by a dealer or independent service center? Appointment is July 18 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no
Unknown or Other
Filed Jul 13, 2026NY
Good Aftrrnoon and I hope all is well. My cars check engine light is on and the dealer states it’s the cannister purge valve. I showed them that there is a recall (PART 573 safety recall - NHTSA Recall #26V369) but they will not accept it because it’s not showing my car needing it to be changed on the NHTSA website. They are saying it will cost $1995.00 to fix the issue. This is stopping me from obtaining an inspection sticker and I’ve received tickets. Can you confirm that my vehicle is part of this recall.
Engine
Filed Jul 12, 2026VA
ENGINE HAS COOLANT INTRUSIONAND IS MISFIRING. Engine light came on. The coolant system found pressure to be dropping significantly. Removed spark plugs and inspected cylinder bores using borescope. Verified coolant is leaking into cylinder 2 and needed to replace the engine at Ourisman Ford in Manassas VA. on July 11, 2026.
Electrical System
Filed Jul 9, 2026VT
On 7/8/2026, the vehicle became undriveable. Placing the vehicle in reverse on the shidfter dial using registered a conflicting direction on the dashboard indicator. The vehicle was towed to a dealership and the repair consisted of replacing the shift cable bushing. This was the same fix required in recalls 18S20 & 22V413. On 7/9/2026 the issue was verified by a Ford dealership tech. I was advised that the protective cap is now contained in the repair kit with the shift cable bushing. A brief fleeting warning on the screen indicated a "Shift Fault - See Manual" or words to that effect. The manual only seemed to reference a "Steering Fault" Ford HQ was notified - Reference No: CXH-08533100
Electrical System
Filed Jul 1, 2026FL
The door entry control numbers are on all the time now which will cause the battery to drain if the car is not driven daily. It says that water from a car wash or rain has gotten in behind the door control panel.
Engine
Filed Jun 27, 2026MI
I am the owner of a 2017 Ford Fusion with 61,000 miles on the odometer. Please note that I have always taken good care of my car, having it serviced promptly when required. In recent weeks, I have had to replace my complete steering rack (cost $4,500) and two weeks later, my 1.7-liter Ecoboost engine due to a coolant leak into the number two cylinder at a cost of $6,700. Ford has known about both problems for years and they have resulted in both class action and small claims suits against the company. Regarding the engine, Ford issued Customer Satisfaction Program 21N12, Technical Service Bulletin TSB 22-2134 and Customer Satisfaction Program 19B37 - Supplement #4 to replace the car's engine short block. This covered cars for 7 years of service or 84,000 miles - with, as quoted in the Ford memo sent to dealers on June 9, 2022, "coverage automatically extended to subsequent owners," for presumably the life of the car. Since this is clearly a manufacturing error (as Ford admits in its June 9, 2022 memo to dealers) and not due to negligence on my part, I should be reimbursed for my expenses. The NHTSA should also open a recall case on this matter for owners like myself.
Engine
Filed Jun 18, 2026UT
1.5 liter ecoboost engine has a coolant intrusion problem into the cylinder to due a design flaw. Problem can cause several problems: loosing coolant and causing the engine to overheat, causing misfire in the cylinders, and can cause the engine to stallwhich has happened several time on me. The engine should be recalled as a safety concern for stalling, it has stalled on the I15 in Utah several times
Power Train
Filed Jun 14, 2026AZ
Upon starting my car, the check engine light illuminated. Took my car to my mechanic and they confirmed an engine issue. Also stated the Ford 2.0 Liter engine has a high failure rate. My 2017 Ford Fusion SE (2.0 L Turbo Engine – VIN # [XXX]) with only 82,300 miles, which was purchased new, that has developed a water intrusion issue as identified in the Ford TSB 19-2346. After two separate requests Ford has stated it is out of warranty and will not provide and assistance in repairs, however based upon numerous reports this is caused by a design flaw. Previous recalls on the 1.6 L engine confirm the issue is across this engine family. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical System › Instrument Panel › Speedometer/Odometer
Filed Jun 8, 2026200,000 milesTX
Odometer Fraud. The contact purchased a 2017 Ford Fusion. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 119,966, but during a repair, it was discovered that the mileage was 200,000.
Engine
Filed Jun 4, 2026PA
My torque converter went bad on my 2017 Ford Fusion, it's the same problem the other 2017 Ford Fusions had with their torque converter however my vin is not on the recall.
Engine
Filed Jun 4, 2026KS
Noticed that the coolant level kept going down with no apparent external leakage and was also getting a code for #2 Cylinder Mis-Fire, After adding a total 1 gallon antifreeze i made an appointment at the local Ford Dealer to see what is wrong. They Diagnosed the Issue to Coolant leaking in to Cylinder #2, there recommendation is to replace Long Block.
Engine
Filed May 31, 2026UT
I recently now am having to replace my engine a second time in 2 years due to a coolant intrusion problem
Service Brakes
Filed May 22, 2026UT
NHTSA recall 23V-162/Ford recall 23S12 Vehicle suffered secondary failure of recall remedy part which caused an immediate loss of braking ability. Ford dealer refused a safety tow unless I paid for it upfront which forced me to use my personal roadside insurance. After calling local dealer to assure vehicle had arrived after being towed, dealer said they couldn't look at vehicle until Tuesday , five days later because of the weekend and holiday.
Power Train
Filed May 22, 2026CA
The rotary gear shift knob occasionally gets stuck and refuses to rotate back to Reverse (R). This intermittent failure has occurred 3 times within this month. The dashboard does not show any warning lights or error codes during the incident. This is a severe safety hazard as it could leave the vehicle stranded in traffic or unable to back away from danger. Took the vehicle to the Ford dealership(Citrus Motors Ford) for inspection, but they returned it as "Could Not Duplicate" because no active diagnostic trouble codes (DTCs) were stored. However, the physical shifting malfunction remains an active threat.
Power Train
Filed May 22, 2026GA
While pulling into my parking garage at work I put my 2017 Ford Fusion into park to open the door and scan my card. When I tried to shift out of park the gear shifter indicated a shifting fault that required service. The car was towed to a Ford Service Center where the problem as diagnosed to be the shift control linkage, specifically the shift cable bushing. I have come to understand that this part has had issues in the 2013-2016 Ford Fusion models resulting in a recall. This issue appears to also be in the 2017 Ford Fusion as the results of the fault are identical to those of the 2013-2016 models. The component has been diagnosed by a certified ford service center. There were no warning lamps or prior indicators of this issue. Warning lamps only turned on after the issues occured.
Electrical System
Filed May 22, 2026AL
The vehicle's electrical system intermittently fails while driving. The entire instrument cluster and electronics shut off (speedometer, gauges, and all warning indicators go dark) while the engine continues running. On one occasion this occurred at night on a highway, with sudden loss of dashboard and electrical function until the vehicle could be pulled to safety, rendering the vehicle essentially invisible. The failure has worsened over time and now includes audible relay clicking near the center console and failed remote-start commands. The problem has been reproduced and confirmed by an authorized Ford dealer. After multiple prior visits where the dealer could not reproduce the fault, the dealer verified the concern and connected a scan tool, finding that all modules on the HS1-CAN communication bus stopped communicating. The dealer checked technical service bulletins, performed pinpoint tests, and verified connector pin fitment. The dealer's diagnosis is a failed Gateway Module, with replacement recommended. The vehicle remains available for inspection. Warning symptoms preceding the failures include the dashboard going dark, electronics resetting, fault codes appearing on restart, and remote start malfunctioning. This is a serious safety risk: loss of the instrument cluster, lighting, and electrical systems while driving, particularly at highway speed and at night, eliminates the driver's ability to monitor speed and warning indicators and can result in loss of visibil
Service Brakes
Filed May 22, 2026UT
NHTSA claim # 11739491 update 05/22/2026 Young Ford Ogden Utah is refusing to execute the remedy for open safety recall 23S12 on my vehicle. They are refusing to run diagnostics test to honor the recall without paying $100 and up fee.
Engine
Filed May 17, 2026OH
The car overheated due to coolant leaking. Found out vehicle has a coolant intrusion requiring a new engine now.
Service Brakes
Filed May 11, 2026NV
I was driving and the car just stopped it wouldn't let me put in park or drive it just stayed in neutral. And I was stuck it kept the the emergency break on. Then it wouldn't turn off all the way which caused the car to drain battery.
Engine
Filed May 10, 2026CA
Coolant leak into engine block, ford dealership said $8,000 to replace engine cars only at 65k miles. Problem is from manufacturer defect in the 2.0l TT turbo engines in fusions and should be recalled as it’s not the owner/operators wrong doings.
Engine
Filed May 1, 2026CA
Coolant intrusion, problem.
Power Train
Filed Apr 24, 202680,000 milesTN
The contact owns a 2017 Ford Fusion. The contact stated that while driving approximately 35 MPH, the rear end of the vehicle unexpectedly locked up. There was no warning light illuminated. The vehicle became inoperable and was towed to the residence. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 24V102000 (Power Train). The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Engine
Filed Apr 17, 2026MI
Component/System: Engine — 1.5L EcoBoost short block coolant intrusion leading to catastrophic engine failure. Vehicle is available for inspection upon request. Safety Risk: Vehicle overheated while in operation, creating risk of engine fire, loss of vehicle control, and stranding of occupant on a public roadway. Ford's own TSB 22-2322 acknowledges this defect creates a fire risk. Confirmed by dealer/shop: YES Inspected by manufacturer/police/insurance: Ford Motor Company was contacted on 17APR26 and opened case number XXX but denied coverage citing vehicle assembly location [XXX] ) despite the defect being present in all 1.5L EcoBoost engines regardless of assembly plant. Warning symptoms: Vehicle exhibited overheating warning prior to failure. Coolant intrusion into cylinder bores is a known documented defect covered under Ford Customer Satisfaction Program XXX and TSB XXX for identical engines in US-assembled vehicles. Mileage at failure: Approximately 65,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine
Filed Apr 16, 2026MA
Coolant light and check engine lights kept coming on. The car was diagnosed by the Ford Dealership as Ford TSB 22-2229, which is a design flaw in specific EcoBoost engines, where an "open deck" block causes coolant to leak into cylinders 2 and 3, leading to severe engine failure. To fix this issue, the TSB requires replacing the entire long block assembly with a redesigned version featuring enhanced sealing surfaces. The cost for this new engine was quoted as $8000 to $9000.
Engine
Filed Apr 15, 2026MD
Dec 2022 I purchased a 2017 Ford Fusion. In June 2023 the engine needed replaced which was covered under warranty. In March 2026, the flex plate breaks and now needs to be replaced. This is the original part for this car as I confirmed with the dealer that this part isn't required to be replaced when the engine is replaced. So it's not covered under vehicle warranty or the motor repair warranty. However, there is a known issue of these flex plates breaking and there is Customer Satisfaction Program 22N12 for Ford Fusions regarding this known issue that only covers years 2019 & 2020. I want the 2017 year to be added to this as a known issue.
Unknown or Other
Filed Apr 6, 2026WI
Rear Backup Camera keeps malfunctioning. The display screen from camera glitches or goes black and eventually it will state that rear camera is not available.
Engine
Filed Mar 27, 2026OH
Engine failure due to coolant intrusion.
Engine
Filed Mar 19, 2026IL
2017 ford fusion started to drive rough and minutes later the check engine light illuminated. The car was immediately turned off and taken to a mechanic. The mechanic diagnosed it with coolant intrusion and advised to check for recall. There are no active recalls associated with the VIN. The car needs a new engine at 70,000 miles.
Engine
Filed Mar 14, 2026CA
Coolant Intrusion caused my engine to be blown.
Engine
Filed Mar 11, 2026MO
2017 Ford fusion with the 1.5 L eco-boost engine with a coolant intrusion. Coolant links into the cylinders due to a flaw engine block design.
Power Train
Filed Mar 8, 2026NC
The bushing on transmission cable to transmission is missing. We cause shift lever not to work, not being able to put transmission in gear or out of gear. Same problem as earlier ford fusions with automatic transmissions
Steering
Filed Feb 27, 202650,000 milesNY
The contact owns a 2017 Ford Fusion. The vehicle was started; however, the steering wheel failed to function as intended. The contact moved the gear shift lever to reverse(R), and the steering wheel seized. The tow truck driver had a difficult time trying to move the vehicle onto the flatbed truck. The vehicle was towed to the dealer, where it was diagnosed that high friction on the gear and the entire steering alignment needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Complaints 1-50 of 1,115, newest first, reproduced as filed.
It is not among the Fusion years to avoid. Owners filed 1,115 complaints, against about 1,115 for a typical Fusion year. The most common complaint is about the engine (42%). In NHTSA crash tests it scored 5 stars overall.
What is the most common problem with the 2017 Ford Fusion?
The engine: 467 of the 1,115 complaints (42%) are about it. Owners most often say it turns on the check engine light (52%), sets off warning lights on the dash (47%) and leaks oil or fluid (37%). The typical report comes at 78,000 miles.
How many recalls does the 2017 Ford Fusion have?
4 safety recalls on file with NHTSA, the most recent filed Mar 10, 2023. The largest, 18V167000, covered 1,301,986 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2017 Ford Fusion problems start?
Half of the complaints that record an odometer reading came in before 72,000 miles. For the engine the midpoint is 78,000 miles.
Has NHTSA investigated the 2017 Ford Fusion?
Yes, once. RQ22004 ("Front Brake Jounce Hose Failures") was opened Aug 8, 2022 and closed Mar 24, 2023.
Are there service bulletins for the 2017 Ford Fusion?
The manufacturer filed 254 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (70), the engine (63) and the transmission (19). They include a service campaign, 19B37, filed Dec 12, 2019. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 10, 2023. Source: NHTSA Office of Defects Investigation.