Ford Motor Company: Latches/Locks/Linkages › Doors › Latch
Ford Motor Company reported this defect to federal regulators on Mar 23, 2020 and put the number of vehicles at risk at 288,110. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Ford Fusion | 1,655 | 13 | 6 | 60 |
| 2016 Lincoln MKZ | 64 | 7 | 0 | 8 |
| 2015 Ford Fiesta | 259 | 4 | 0 | 16 |
| 2015 Ford Fusion | 997 | 13 | 5 | 34 |
| 2015 Lincoln MKZ | 84 | 11 | 0 | 4 |
| 2014 Ford Fiesta | 504 | 7 | 8 | 23 |
| 2014 Ford Fusion | 1,334 | 19 | 9 | 51 |
| 2014 Lincoln MKZ | 97 | 14 | 0 | 7 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V177000.
Full record for the 2016 Ford Fusion → · Recalls carrying a do-not-drive advisory → · Where this data comes from →