Ford Motor Company: Latches/Locks/Linkages › Doors › Latch
Ford Motor Company reported this defect to federal regulators on Jun 8, 2020 and put the number of vehicles at risk at 2,147,323. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
The risk
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
The remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
23 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Ford Transit Connect | 104 | 10 | 1 | 1 |
| 2015 Ford C-Max | 57 | 6 | 0 | 11 |
| 2015 Ford Escape | 1,136 | 9 | 20 | 31 |
| 2015 Ford Focus | 1,022 | 9 | 4 | 31 |
| 2015 Ford Mustang | 439 | 11 | 7 | 26 |
| 2015 Ford Transit Connect | 66 | 11 | 0 | 3 |
| 2015 Lincoln MKC | 131 | 12 | 1 | 7 |
| 2014 Ford C-Max | 80 | 8 | 4 | 6 |
| 2014 Ford Escape | 2,089 | 16 | 104 | 47 |
| 2014 Ford Fiesta | 504 | 7 | 8 | 23 |
| 2014 Ford Focus | 2,606 | 12 | 9 | 68 |
| 2014 Ford Fusion | 1,334 | 19 | 9 | 51 |
| 2014 Ford Transit Connect | 128 | 15 | 1 | 3 |
| 2014 Lincoln MKZ | 97 | 14 | 0 | 7 |
| 2013 Ford C-Max | 187 | 8 | 5 | 4 |
| 2013 Ford Escape | 2,753 | 18 | 91 | 49 |
| 2013 Ford Fiesta | 668 | 3 | 4 | 12 |
| 2013 Ford Focus | 2,112 | 12 | 12 | 49 |
| 2013 Ford Fusion | 1,792 | 19 | 91 | 63 |
| 2013 Lincoln MKZ | 109 | 13 | 2 | 4 |
| 2012 Ford Fiesta | 617 | 3 | 5 | 12 |
| 2012 Ford Focus | 3,770 | 8 | 15 | 107 |
| 2011 Ford Fiesta | 730 | 3 | 5 | 32 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V331000.
Full record for the 2016 Ford Transit Connect → · Recalls carrying a do-not-drive advisory → · Where this data comes from →