Ford Motor Company: Power Train › Shift Linkage/Cable/Rod
Ford Motor Company reported this defect to federal regulators on Jun 10, 2022 and put the number of vehicles at risk at 2,925,968. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
The risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
The remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
30 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Ford Transit Connect | 12 | 4 | 3 | 0 |
| 2020 Ford Transit Connect | 32 | 8 | 2 | 2 |
| 2019 Ford Escape | 599 | 3 | 3 | 24 |
| 2019 Ford Transit Connect | 52 | 8 | 0 | 2 |
| 2018 Ford C-Max | 10 | 1 | 0 | 2 |
| 2018 Ford Edge | 850 | 7 | 3 | 17 |
| 2018 Ford Escape | 1,826 | 4 | 6 | 26 |
| 2018 Ford Transit Connect | 22 | 6 | 0 | 0 |
| 2017 Ford C-Max | 15 | 1 | 2 | 1 |
| 2017 Ford Edge | 1,377 | 8 | 1 | 26 |
| 2017 Ford Escape | 2,704 | 4 | 15 | 39 |
| 2017 Ford Transit Connect | 28 | 6 | 0 | 1 |
| 2016 Ford C-Max | 24 | 3 | 1 | 2 |
| 2016 Ford Edge | 926 | 7 | 3 | 17 |
| 2016 Ford Escape | 1,180 | 4 | 10 | 39 |
| 2016 Ford Fusion | 1,655 | 13 | 6 | 60 |
| 2016 Ford Transit Connect | 104 | 10 | 1 | 1 |
| 2015 Ford C-Max | 57 | 6 | 0 | 11 |
| 2015 Ford Edge | 731 | 7 | 3 | 18 |
| 2015 Ford Escape | 1,136 | 9 | 20 | 31 |
| 2015 Ford Fusion | 997 | 13 | 5 | 34 |
| 2015 Ford Transit Connect | 66 | 11 | 0 | 3 |
| 2014 Ford C-Max | 80 | 8 | 4 | 6 |
| 2014 Ford Escape | 2,089 | 16 | 104 | 47 |
| 2014 Ford Fusion | 1,334 | 19 | 9 | 51 |
| 2014 Ford Transit Connect | 128 | 15 | 1 | 3 |
| 2013 Ford C-Max | 187 | 8 | 5 | 4 |
| 2013 Ford Escape | 2,753 | 18 | 91 | 49 |
| 2013 Ford Fusion | 1,792 | 19 | 91 | 63 |
| 2013 Ford Transit Connect | 32 | 4 | 0 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V413000.
Full record for the 2021 Ford Transit Connect → · Recalls carrying a do-not-drive advisory → · Where this data comes from →