Ford Motor Company: Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Ford Motor Company reported this defect to federal regulators on Jul 16, 2018 and put the number of vehicles at risk at 504,182. The repair is free for as long as the recall stands.
The defect
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
The risk
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
The remedy
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2016 Ford Fusion | 1,655 | 13 | 6 | 60 |
| 2015 Ford Fusion | 997 | 13 | 5 | 34 |
| 2014 Ford Escape | 2,089 | 16 | 104 | 47 |
| 2014 Ford Fusion | 1,334 | 19 | 9 | 51 |
| 2013 Ford Escape | 2,753 | 18 | 91 | 49 |
| 2013 Ford Fusion | 1,792 | 19 | 91 | 63 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 18V471000.
Full record for the 2016 Ford Fusion → · Recalls carrying a do-not-drive advisory → · Where this data comes from →