What owners reported
Newest filingsPower Train
Filed Sep 9, 2026MN
Got home and vehicle would not go into park. I can get it to drive but its only low range. Upon having it inspected, it was discovered the shift cable bushing at the transmission lever was missing.
Engine and Engine Cooling
Filed Sep 2, 2026122,000 milesMI
The contact owns a 2018 Ford Fusion. The contact stated that the check engine warning light was illuminated. Additionally, there was white smoke coming from the exhaust pipes. The vehicle was taken to an independent mechanic several times, and the contact was informed that the engine was consuming antifreeze. The ignition coils and spark plugs were replaced; however, the failure persisted. The mechanic associated the failure with the engine. The vehicle was taken to a dealer, where it was diagnosed and determined that the short block was warped and that the engine needed to be replaced. The vehicle was scheduled to be repaired. The contact researched the failure and stated that it was a known issue that the manufacturer had failed to correct. The manufacturer was notified of the failure via telephone; however, no assistance was provided. The failure mileage was approximately 122,000.
Engine
Filed Aug 26, 2026NJ
We have coolant intrusion in cylinder 2 of our engine. This can cause highway failure of engine cuts out, car runs rough and it can become a fire hazard. We paid for a diagnostics through a ford dealer. Who we uses all the time for our warranty needs. We noticed car was starting to run rough and check engine light came on 8/5/26
Engine
Filed Aug 25, 2026DE
My 2018 ford fusion has catastrophic engine failure. Engine stuttering and misfires with check engine light. Low coolant levels with no visible puddles under the car. Engine overheating, could possibly catch fire. Car recently had a tuneup was told no issues at the time. Failure mileage at 109,000.
Engine
Filed Aug 12, 2026IA
The 1.5L EcoBoost motor has coolant intrusion problem on cylinder 3. The 1.5L EcoBoost motor sputters while driving causing the engine to be sluggish and not get up to speed when turning and might cause an accident on the highway due to the motor failing due to coolant intrusion design flaw in Ford Motor. Yes, Ford dealership confirmed the coolant intrusion problem on cylinder 3 and check engine light keeps coming on and off. Yes, the Ford dealership inspected the 1.5L engine in the vehicle and ran test to confirm the coolant intrusion problem on cylinder 3. There was no other warning lamps or symptoms prior to the failure/degrade of engine
Structure › BodyCrash1 injured
Filed Aug 11, 2026NH
On August 10, 2026, I was driving my 2018 Ford Fusion at approximately 40 mph under normal driving conditions when, without warning, the hood unexpectedly released and flew completely backward into the windshield. The hood had been closed prior to driving and there was no warning before the failure. The hood struck the windshield with significant force, shattering it, immediately blocking my forward visibility, and sending broken glass into the passenger compartment and onto me. Because I suddenly could not see the roadway, I lost control and the vehicle left the road. Fortunately, no other vehicles or pedestrians were involved and I did not require medical treatment. This was not a hood that simply became loose or partially opened. The hood fully opened and struck the windshield. Based on what occurred, it appears the primary hood retention/latch and the secondary safety retention mechanism both failed to prevent the hood from fully opening. The exact mechanical cause requires inspection. The impact caused extensive damage to the hood and windshield and tore/deformed metal around the windshield/A-pillar/roof area. An independent eyewitness across the street personally witnessed the incident occur in real time, and I have photographs documenting the aftermath. The vehicle has approximately 156,000 miles, was in good operating condition, and remains unrepaired and unaltered following the incident so the hood latch, secondary safety catch, striker, hinges and related components
Engine
Filed Aug 4, 2026MD
Coolant leaking into the engine.
Power Train
Filed Aug 3, 2026CT
There is a recall for the transmission cable bushings for years 2013-2106. The recall came out in 2022. This same bushing is used in the 2018 ford fusion model that was not fixed. The bushing on my vehicle which is a 2018 complete failed while I was driving and left me immobile until I searched for a fix and found the bushing completely gone. Ford Escape: Model years 2013–2019, Ford C-Max: Model years 2013–2018; Ford Fusion: Model years 2013–2016; Ford Transit Connect: Model years 2013–2021; Ford Edge: Model years 2015–2018. Each model besides the fusion went past the 2018 model in which the 2018 fusion should be apart of
Power Train
Filed Jul 29, 2026WA
Transmission/cracked flexplate started approximately 12 months prior with vibrations getting progressively worse, complete failure needing replacement along with shift cable bushing causes vehicle to select wrong gear position when another is commanded by driver. Shrapnel from case or components could be expelled during flexplate/converter failure. Incorrect gear selection could lead to potential injury or damage from improper gear selection.
Engine and Engine Cooling
Filed Jul 23, 2026TN
See attached document for complaint.
Engine
Filed Jul 21, 2026MI
There is a known coolant intrusion into the engine that caused the engine to suddenly only go to a certain speed while on the freeway. It could have caused an accident on the freeway by suddenly going at such a slow speed. It is now found out that the problem is known by Ford and is part of a technical service bulletin, but no recall has been issued on this known problem. The TSB associated are 19-2139, 19-2375, 20-2100. By not making this a recall, Ford is knowingly putting lives at risk with potential sudden loss of speed in these engines. It is lucky this was late at night when not many cars were on the road.
Unknown or Other
Filed Jul 10, 2026OH
Vehicle would not recognize car being in Park. Displayed warning messages: Shift Sys Fault Confirm Park Brake Before Exiting Vehicle. Transmission Not In Park
Electrical System
Filed Jul 3, 2026OH
The electric power steering went out and locked my steering cannot figure out why and traction control light on and service light
Engine
Filed Jun 30, 2026UT
Coolant Intrusion issue with the 1.5-litre EcoBoost. Short block was replaced by Ford Dealer then engine failed again after only 7,000-miles. Required complete new engine installed at my expense, $12,185.28.
Engine
Filed Jun 28, 2026PA
I own a 2018 Ford Fusion EcoBoost. I purchase it in 2021 with 11K miles on it. Today it has 34K miles and the engine block developed a crack. Through my research and my Ford dealer, I've discovered this issue is a known issue with the 1.5 and 2.5 litre engines in the Fusion. My repair bill would be just about 7K.
Engine
Filed Jun 20, 2026WI
My engine failed months ago, and my car has been sitting immobile ever since. My car stuttered while driving, and then turned off. As I started it back up and continued driving down the road, it was shaking very badly. I called my brother to come drive my car home and he pulled clear fluid out of my oil tank. The exact issue described has been put out in the new ford recall under code 26S43.
Wheels
Filed Jun 14, 2026FL
Ford's double-capped acorn lug nuts experienced outer cap expansion/separation during an emergency roadside tire change. A defective design known by Ford. Rendering the supplied tire iron and a separately purchased multisize tire iron ineffective at removing the lugs. The failure left the vehicle immobile on the side of a i75 in SWFL in the summer heat of June 2026. Present in the vehicle were the owner, spouse, and a [XXX] infant. They were stranded approximately 34 miles from home for nearly 3 hours, an extended period for a XXX, who quickly became visibly distressed. Standard FDOT Road Ranger assistance was unavailable, and towing services had estimated wait times exceeding 2 hours. The driver was unable to resolve the situation through any reasonable self-help measure due to the defective lugs, despite having successfully changed tires on the same vehicle previously using the same factory equipment. The defect was verbally identified during the incident by a responding AAA roadside technician. They recognized the defect as consistent with a known issue affecting Ford vehicles. No formal inspection by Ford Motor Company, law enforcement, or insurance representatives has taken place but will be pursued by the owner and available for inspection is requested. No warning lamps, dashboard alerts, or observable symptoms were present that would have indicated a lug nut defect to the owner. It only became apparent at the moment an emergency tire change was required. This is consis
Engine
Filed Jun 13, 2026NC
I purchase this car on XXX Clinton Ford Dealership and engine need replacement Jan 2020 . I at that time did many replacement until the final diagnostic said engine replacement confirm by dealership Ford Dealership Fayetteville NC . The purge valve canister went out in 2022 and was replaced by Ed’sTire in Hope Mills Rd 11/19–11/22/2022 and now mechanic said it is in need of replacement again . Car problems started 2026 Feb and three pieces were replaced because the system was reading those code now to find out the purge valve canister needs replacement again. These hardship have cost me financial difficulties that a new car should never have had within 2 years . I believe no consumer should have to go through this.
Engine
Filed Jun 13, 2026IA
Per mechanic, head gasket has failed due to known issue with 1.5L Ecoboost engines. Coolant is leaking into the engine. White smoke in the exhaust indicating coolant leak. Vehicle is currently availble for inspection upon request, but is destined to be sold. Driver safety as well as surrounding driver safety as risk should engine completely fail due to overheating while driving, potentially causing an accident. There is currently a class action lawsuit in the works for this issue as many other have had it. At this time vehicle has only been inspected by our local mechanic. There were no warning lamps, messages or other symptons prior ot the issue. When the issue stated, there was a "waterfall" sound in the engine compartment, which caused us to take the vehicle to the mechanic for diagnoses.
Engine
Filed May 25, 2026AZ
My 1.5L EcoBoost engine experienced coolant intrusion into the cylinders, a known and documented defect associated with this engine family across multiple Ford model years. Prior to the failure, the vehicle displayed symptoms consistent with internal coolant loss, including white exhaust smoke, coolant level dropping without visible external leaks, and rough running. No external coolant leak was ever identified. The vehicle was subsequently diagnosed by an independent service center, which confirmed coolant intrusion into the engine internals consistent with a head gasket or coolant jacket failure. The component is available for inspection upon request. The failure rendered the vehicle completely undriveable. The vehicle has been out of service for approximately 12 months and has not been driven since the failure occurred. The repair was quoted at approximately $12,000 for a full engine replacement, exceeding the current market value of the vehicle. Safety was put at risk due to sudden loss of engine performance and drivability while the vehicle was in use on public roads. Coolant intrusion can cause hydrolock, catastrophic engine seizure, and sudden loss of power, all of which create risk of collision, particularly at highway speeds. This failure is consistent with a well-documented defect in the 1.5L EcoBoost engine design, which has been the subject of technical service bulletins and consumer complaints regarding coolant entering the combustion chamber. The failure occurre
20 of 438 complaints, reproduced as filed.