2017 Dodge Durango

Defect. Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk. If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy. Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Defect. Chrysler (FCA US LLC) is recalling certain 2017 Dodge Durango vehicles. The vehicles may have been assembled with rear axle halfshafts that are too short.

Risk. If a halfshaft is too short, it may disengage from the differential causing a loss of drive and increasing the risk of a crash.

Remedy. Chrysler has notified owners, and dealers will replace both halfshafts, free of charge. The recall began on September 18, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T55.

The rear racetrack led keeps getting water inside them and shorting out all of the lights on the tailgate. When this happens I don’t have taillights, running lights, brake lights, reverse lights or even tag lights who’s is all extremely dangerous when driving and the car doesn’t tell me anything about it. I notice it usually when I get in the car because the lights don’t flash in the back when I unlock it but when I’m not home and this happens I still have to get home to fix the issue and luckily I’ve been able to get them to drain and come back on for now. It’s been happening periodically for years

2017 Dodge Durango, rear racetrack lights went out due to widely publicized problem of water getting in and shorting the lights out, also took out my license plate lights. I had to get it replaced so I didnt get fined for the license plate lights being out. Dodge just announced a program for 2018-2024 years, this issued started in 2014-2015. All other years need included also. It cost me $2100 to get my required license plate lights back on.

The contact owns a 2017 Dodge Durango. The contact stated that while driving 20 MPH, the driver’s side headrest unexpectedly exploded. The contact stated that it felt like being struck by a ball in the back of the head. The contact had a mild headache and treated the headache with painkillers. The failure mileage was approximately 180,000.

Loss of windshield defrosting and dash air vents - systems and devices intended to provide or maintain the operator's ability to see the roadway severe cabin temperature hazards. Resulting in loss of ability to maintain driver's ability to see roadway during rainy/foggy/cold conditions. Dash air vents result in severe cabin temperature hazards in heat higher temperatures. No warning lights or messages or symptoms before, air flow just stops and not having air flow is sign of problem. Vehicle was taken to both dealership service center and independent service center after issue returned.

Customer Satisfaction Notification T23 (TSB 18-031-17). Under this T23 a PCM software flash and a replacement EGR valve assembly were required. My dealer only did the software flash and my car now threw out an active PO401 (EGR Flow Insufficient Detected"). Which is a direct result of the failed software update and the physical damage caused by this known issue. Dealer is refusing the repair along with the manufacturer.

Vehicle overheats while at a stop. Problem has been happening for past 8 months. Leaking antifreeze under transmission. Shop unable to diagnose problem after various attempts. Researched problem online and discovered many 2017 durango owners are having issue. Many saying it's due to manufacture problem. It's a safety issue for my family and I since I don't know what the problem is to fix it.

Runaway vehicle, police was called after car stopped and I was able to safely park it on the side of the freeway.also a police officer on motorcycle came the the scene to make sure I was able to get a towing scheduled. Dealership currently confirmed gas pedal accelerator needing to be replaced.

While driving the ABS light came on causing the abs lock to turn off increasing instability to cars performance.

The vehicle involved is a 2017 Dodge Durango. The primary systems malfunctioning include the engine cooling system, braking system, and electrical system. The engine repeatedly overheats while driving and has produced smoke from under the hood, creating a risk of breakdown or fire. The braking system is unreliable, with the brake pedal going down too far and not providing proper stopping power, increasing the risk of a crash. The electrical system malfunctions unpredictably, including windshield wipers and interior controls turning on and off without input. These issues have occurred multiple times and have left the vehicle stranded on the side of the road, including at night. This has placed the driver and passengers at risk in unsafe conditions and traffic environments. The problems began shortly after purchase and have been ongoing. The issues have not been properly resolved. A mechanic was supposed to inspect the vehicle, but it is UNKNOWN if a full inspection was completed. Warning signs included overheating temperature readings, smoke, weak braking response, and electrical irregularities prior to failure. The vehicle is currently not reliable or safe to operate due to these ongoing safety defects.

I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / NHTSA 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failure of the fuel pump. As a result, the vehicle would crank but would not start, leaving my wife stranded and requiring a tow to an automotive repair facility. The repair shop confirmed that the TIPM malfunction caused the fuel pump to fail internally and come apart inside the fuel tank. The TIPM installed in the vehicle is part number P68251629AC A, vendor code 16238DA, with an additional number of 16317G. The TIPM was not inspected anyone other than the repair facility and there were no warning lights or codes prior the failure. The quoted cost for parts and labor to correct this safety‑related defect is $2,100. FCA has refused to cover the repair because my vehicle falls outside the recall years, despite the failure matching the symptoms and safety risks identified in NHTSA Campaign 14V‑115. Given the severity of the failure, the safety risk posed to my family, and the clear similarity to the known TIPM defect, I am requesting NHTSA’s assistance in reviewing this incident, determining whether the recall should be expanded to include additional model years, and supporting my request for FCA

Approximately 3 years ago we noticed water accumulating in the rear light. They refer to it as a race track light bar. Went to dealer who said not covered under warranty, and it would be $1,455 to replace. I did not have the money at that time to replace it. So we kept draining the water, as I noticed the light getting dimmer. I charged the $1455 and replaced it. 1/8/23. I did find that there were numerous complaints. and this week I found water in the entire light had approximately 3 inches of water in it. We drained it and I contacted the dealer who advised that the 24 month warranty was up Jan 2026 (two months ago. I just found information that there is a class action lawsuit regarding this and since they determined ti is a safety issued there is a jury trial scheduled end of this year. and the manufacturer refused to repair or replace. I just took pictures and noticed a fair vertical crack. l am trying to included a picture but cant convert to jpeg. I am very concerned as the rear lights will dim and hopefully I dont get rear ended.

Race light tail lights went out. Water can get in around light . Known issue in class action lawsuit

Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.

We have researched and noticed there was an open recall in the past with the PCM. We are now experiencing issues such as rough idling, poor fuel economy, stalling and poor acceleration.

UNKNOWN

I am filing a complaint regarding a known defect with the rear racetrack taillight assembly on the 2017 Dodge Durango GT. The rear racetrack taillight allows water and moisture to enter the sealed housing. Over time, this causes condensation buildup, corrosion, and partial or complete failure of the LED lighting. In my case, the racetrack light has gone out and shows visible water inside the assembly. This issue creates a safety concern because the rear lighting becomes dim or nonfunctional, reducing visibility to other drivers, especially at night or during rain. In some cases, the electrical issues may also affect other vehicle lighting or electrical components. This problem is widely reported by many Dodge Durango owners across multiple model years, yet the taillight assembly design has not been properly corrected. Owners are often required to replace the entire racetrack taillight at high cost, even though the failure is due to a design defect rather than wear and tear. I believe this issue should be formally investigated, acknowledged, and addressed through a recall or manufacturer-supported repair, as it impacts vehicle safety and visibility. + Affects IPC and electrical of vehicle where dimming is not happening and flashes which could lead to IPC failure and high costs additionally. Thank you for reviewing this complaint.

I bought my car with 50,000 miles. I didn’t even have 55,000 and my car started have electrical issues with the speedometer, my dashboard started glitching with all the lights including an A with exclamation mark. I took it to the Dodge dealership in Huntsville and said they couldn’t do anything about it since the recall seemed to be repair but they couldn’t clear the code. My truck has had the same issue with the recall. My car was never repaired from the recall. My vehicle is dangerous to drive on the freeway as I will get this code a! And the speed will automatically drop. I really need help as this recall was never resolved on my car

While driving; the vehicles dashboard, navigation system, entire vehicles light glitches as well as speed diminishes but doesn't completely shuts off only for seconds at a time causing the vehicle to continue accelerating while also pulling back like a chocking sensation as dashboard speed goes from 0mph to a lower speed vehicle was previously traviling at.

I had just parked my vehicle in my drive and turned it off. I opened my door then sat back in my seat to stretch my back, sitting straight up with my head against the headrest, before getting out. As soon as I leaned my head against the headrest it, for lack of better terms, exploded into the back of my head. It hit me with such force I was not sure what had happened as there was nobody around me that could’ve cause it. Sure enough there was no accident to cause it. I have had a headache and back pain for a week due to it.

Unknown

The contact owns a 2017 Dodge Durango. The contact stated that while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle jerked and hesitated to respond, and the engine made an abnormal revving sound. No warning lights were illuminated. The contact stated that upon taking the vehicle to an independent mechanic for brake servicing, the contact was informed of NHTSA Campaign Number: 17V541000 (Power Train); however, the VIN was not included on the recall. The vehicle was not diagnosed or repaired. The contact stated that the failure had persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

While driving, the Active Headrest Restraint deployed on the passenger side WITHOUT accident. It appears the plastic piece that holds the pin broke. Luckily there wasn't a passenger present but this could've done serious head injury. This also puts the driver at risk for the driver side could deploy randomly. There were no messages or warnings or any symptoms indicating to the failure.

Odometer Fraud. The contact purchased a 2017 Dodge Durango. The contact stated that while attempting to add the vehicle to the insurance company policy, the Carfax history report showed a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 69,752; however, it was later discovered on the Carfax history report that the mileage was 153,000 on December 22, 2022.

Lower portions of rear tail light are failing due to water infiltration.

Cruise control will engage and disengage. The cruise light will flicker on screen. When pressed it will not engage or come on at all

When backing with trailer or and hitch usage the car will not allow the driver to turn off the parking assist “off” button its been a ongoing issue with many dodge vehicles and the dealer ships will say a update is needed and charge for it. How ever we dont know when its needed and get stuck in a parking lot tryna back up or in the middle of a street trying to back up a trailer. When you turn it off the button will turn it self back on and brake as if it is an emergency so your stuck with a trailer on the vehicle and cant park.

Bought a used 17 Dodge Durango from Audi Hunt Valley of autonation July of 2024 nothing but any problem misfires camshaft issue camshaft has been replaced twice now in less than a year and now it needs a new transmission. I purchased an extended warranty for engine and transmission. Now they are not covering it I spoke to somebody through corporate office. Put a complaint in. I also contacted Dodge. There’s also a claim with them as well. Nobody has reached out for the corporate office so I bought a vehicle that didn’t even last a year that needs a transmission. That’s not a reliable vehicle safety concern I have all documentation from repair shops that work has been done. I’ve also have been in contact with an attorney about this so something needs to be done ASAP before I file a lawsuit. I want a different vehicle or my money back.

Rear liftgate taillight assembly seal has failed allowing water to get in. As a result, the led lighting element has failed which dramatically reduces rear visibility by other vehicles.

I'm reporting the race track tailgate light on my 2017 durango has been taking in water from top of the light. I have been reading about a law suit against Dodge cause of this issue on 2014 thru 2023 dodge durango. So im putting my complaint in on my cause its doing the same thing. part of the lower left side on mine has shorted out due to the water leaking from the top of the race track light.

My race track tail lights and license plate lights just stopped working all together. This poses visibility issues of a safety concern for those approaching from behind me. No warnings or other symptoms/issues were present. No LED lights were burnt out prior to all of the lights not working all at once. They all were working in the morning when I left for work and then did not turn on when I left work that day. I checked the fuse which is fine. All other lights on the side of the quarter panels (ie. turn signals, reverse lights, tail lights) work and the brake light at the top of the lift gate works properly.

The contact owns a 2017 Dodge Durango. The contact stated that while driving on the highway at 45 MPH, the vehicle experienced a loss of automotive power, and the instrument panel became inoperable. No warning lights were illuminated. The contact safely maneuvered onto an exit and parked the vehicle for several minutes before restarting the vehicle. The vehicle was restarted and operated normally. The vehicle was taken to a local dealer to be diagnosed; however, the contact was informed that the cause for the failure was not determined. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.

The driver’s side headrest deployed while I was driving. There was no warning and no impact. The headrest pushed my head forward, slamming into the back of it. This could have been a disaster, gigantic safety risk.

The rear lights on the tailgate on these vehicles continue to fail due to water inclusion. This affects night time visibility. I've noticed this trend on many Dodge Durango models spanning many different years. My vehicle had this occurrence with roughly 70,000 miles. Many vehicle owners have had much earlier failures.

My car started leaking oil I took it to a local mechanic and I was told that the oil filter housing needs to be replaced. He said that he sees that problem with thos vehicles he even sain that he is surprised that it has been recalled because apparently it breaks easily and it needs to be changed to a metal. Again he mentioned how he sees this problem often with this specific car.

Started the vehicle, my wife was in the passenger seat. The headrest exploded apart and hit her in the back of the head. It hit her pretty hard in the back of the head. She had a headache but no medical attention was needed. I'm hoping this does not happen to the drivers side while I am driving.

Rear light has known issue of water protruding into housing causing a short circuit to occur, therefore causing tail light to quit working including license plate lights to quit working causing me to be pulled over when for equipment not operating to find out then my lights had shorted out. Then to find out to get my license plate light in working order i need to spend 1500+ dollars for a design flaw that dodge is still manufacturing. The people of the united states need your help getting this fixed

Bought a used 17 durangoGT on July 29th 2024 notice a crack in tail light and told the used car manager about it and brushed it off now there is an issue with racetrack light and water is getting in and is now half lite the dealer said there isn’t a problem so took it to dodge and had a 2nd option and they said it was the crack and on top of that there is a class action lawsuit against dodge for the track light and it can cause electrical issues and license plate light and rear camera issues this is unsafe and I got a invoice from dodge of the issue too

While parked, the front passenger headrest split apart. The active headrest appears to have broken or deployed. The vehicle was in park. No collision. Drive seat did not deploy. Reset of headrest doesn’t not seem possible. latches appear broke. No noise when this occurred. Back seat passenger witnessed the headrest randomly split open

We have had engine issues since the first couples months of having this car, the engine has been replaced 2 times, and now tipm and start/stop is having issues, this car needs to be recalled

Vehicle would not fill up with fuel. Took to dealership, dealership quoted $2700 to fix the issue. Issue was stated as fuel had entered the evap canister (somehow) and would need to be replaced and because this needed to be replaced the fuel tank needed to be replaced as well. 10 days later I received a bill for $2700 for a replaced tank and cannister with no real explanation as to why it happened. After reading on NHTSA, this seems to be a more than "random" occurrence with this vehicle and needs to be updated to a manufacture defect/recall. Customers should not be paying for a defect directly from the factory. Especially when said defect is costing customers $2000+. Additionally, with the exposed risk of gasoline spewing out of the fill nozzle on to owners, this poses a serious threat to health and safety of the environment and owners of these vehicles. Not to mention the fueling stations as well.

Engine cut off while driving down the interstate, traffic was moderate and thankfully made it to the side of the road. After about 20 min, the engine started. Seemed like a lack of fuel. Replaced the fuel pump and it ran fine for about a week and then while fueling it at the gas station, it wouldn't start again. After about 20 min, it started. While dropping the fuel tank, I noticed the connector that is located to the rear of the fuel tank on the passenger side and the main wire for the fuel pump was melted in the connector. It was evident that there was significant heat on that pin and I am in the process of repairing the wiring as well as the connector. This is a known issue in previous models, obviously it is not a issue for Chrysler to fix it until someone is killed in an accident.,

The contact owns a 2017 Dodge Durando. The contact stated while driving at an undisclosed speed, the horn failed to operate as needed. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.

Lost power steering after I started vehicle after driving. It happens to remove power steering unavailable code after restarting vehicle several times and power steering returns. I believe it may be something with ABS as the ECU and EPS is all connected. If something is off then it goes into limp mode. ABS was resetted and worked fine and not needing to replace the entire electric power steering. All started when I had 88K miles. One time the steering wheel locked on me while I was driving over a bridge with snow and ice on ground.

On [XXX] 2024 my wife, son, and I were sitting at a stop light on [XXX] at approximately 16:40 hours when we heard a loud pop in the vehicle and my wife's head was pushed forward by the passenger side seat head rest, causing pain to my wife's head and neck, and shoulder muscles. Upon inspection of the head rest, it had become separated in the middle (pictures attached). Vehicle is equipped with the active head restraint system. My wife has not received medical attention yet but is quite sore this morning. We will contact our dealer to replace the head rest (and the driver's side head rest) and request the defective head rest be returned to us so it is available for NHTSA inspection. The vehicle has not yet been inspected by the manufacturer, police, insurance rep, or others yet. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. This happened suddenly without any warning while we were stopped at a traffic light. Our safety was put at risk by the sudden failure and violent expansion to the head rest causing pain to my wife. Had this occurred on the driver's side while the vehicle was in motion, it could have caused a motor vehicle crash resulting in severe injury, property damage, or even death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear tail panel lights don’t work, water intrusion causing failure

The “race track light” on the rear hatch of the vehicle has allowed water to get in to the electrical LED components and has caused a portion of the light to fail. It seems to be a common failure and it creates a safety issue with visibility of the vehicle at night. In addition, the component to replace this light is very very expensive, with no hope that the new part will not fail in the same manner.

Just bought the vehicle two months ago and have had to replace multiple things on the vehicle. The first issue was the diming lights and passenger window rolling down while driving along with remote start not working got that fixed now the car wants to turn on when it feels like it. It could be working for two weeks straight then you go to turn the car on after just turning it off five minutes prior and it does not wanna work you mess with the wires, try to jumpstart the wires and unhook the passenger seat heat and adjuster then it starts..

The automatic stop/start ERG valve

Transmission has parts that wear out fast causing transmission to completely go out.

The contact owns a 2017 Dodge Durango. The contact stated the engine overheated and fluids of different colors and consistencys leaked from the vehicle. The contact stated that the leaks were coming from the coolant reservoir due to engine overheating. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a P0476 small evaporator leak and the hard line going to purge solenoid was cracked. The contact stated that the dealer replaced the oil filter housing system four times. The vehicle was taken to another dealer who performed a diagnostic test and stated that there was a crack in the cooling line. The contact stated the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with 2-star cases. The approximate failure mileage was 99,414.