“The vehicle is making a very noticeable "clunking noise" during turns and over bumps. The vehicle often falls out of alignment and driving feels unsteady as on of the front wheels is loose. Upon inspection it appears this is being caused by premature wear to the upper ball joints. This has also caused excess wear on the vehicle suspension.”
Owner complaint, filed Dec 12, 2010 at 123,000 miles
“Dt: the contact heard a rattling noise in the front end of vehicle while driving. Upon inspection, the certified repairman determined the front upper and lower ball joints had to be replaced. The contact notified the manufacturer and lodged a complaint. The case number was 14394561. Repairs were made at the contact's expense.*ak”
Owner complaint, filed Dec 19, 2005 at 45,097 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the suspensionRecall (red: the suspension)NHTSA investigation opened
Complaints about the 1998 Durango peaked in 2003, with 253 filed that year. No recall on file covers the suspension, the subject of 52% of the complaints. In 2021 owners filed 1 so far.
Filed Mar 15, 200644,386 vehiclesK&n Engineering, Inc.
Defect. CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.
Risk. A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.
Remedy. K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Filed May 8, 2001216,100 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PICKUP TRUCKS. SOUND DEADENER MATERIAL INSIDE THE STEERING WHEEL COULD BECOME DETACHED FROM THE COVER AND HOUSING. NOTE: THE RAM PICKUP TRUCKS WERE BUILT AT THE WARREN ASSEMBLY PLANT ("S" IN THE 11TH VIN POSITION) FROM MAY 16, 2000 THROUGH OCTOBER 23, 2000; ST. LOUIS NORTH ASSEMBLY PLANT ("J" IN THE 11TH VIN POSITION) FROM MAY 19, 2000 THROUGH OCTOBER 23, 2000; LAGO ALBERTO ASSEMBLY PLANT ("M" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000; AND SALTILLO ASSEMBLY PLANT ("G" IN THE 11TH VIN POSITION) FROM MAY 23, 2000 THROUGH OCTOBER 23, 2000. IMPORTANT: VEHICLES THAT HAVE ALREADY HAD THE PROPER CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN EXCLUDED FROM THIS RECALL. IN ADDITION, 1997-2000 MODEL YEAR VEHICLES THAT HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, ACCORDING TO WARRANTY RECORDS, HAVE BEEN ADDED TO THIS RECALL.
Risk. WHEN THIS OCCURS, THE MATERIAL COULD INTERFERE WITH THE CLOCKSPRING RIBBON AND CAUSE AN OPEN CIRCUIT. THE DRIVER AIR BAG SYSTEM WILL BECOME DISABLED, AND THE AIR BAG WARNING LAMP WILL ILLUMINATE ON THE INSTRUMENT PANEL.
Remedy. DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY. OWNER NOTIFICATION BEGAN JUNE 18, 2001. ALSO SOME 1997-200 MODEL YEAR VEHICLES THAT, ACCORDING TO WARRANTY RECORDS, HAVE HAD A SUSPECT REPLACEMENT CLOCKSPRING INSTALLED, WILL ALSO BE INCLUDED IN THIS CAMPAIGN. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings99V341000
Filed Dec 2, 199996,892 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE REAR BRAKE TUBE CAN CONTACT AN UNDERBODY CROSSMEMBER EVENTUALLY WEARING A HOLE IN THE TUBE.
Risk. IF THE TUBE WERE PERFORATED, THERE WOULD BE A REDUCTION IN BRAKING FROM THE REAR WHEELS, INCREASING STOPPING DISTANCES.
Remedy. DEALERS WILL INSTALL A RUBBER ISOLATOR ON ALL VEHICLES THAT DO NOT INDICATE TUBE CONTACT. VEHICLES THAT SHOW CONTACT AND HAVE LESS THAN 45,000 MILES AND NO SIGNS OF RED RUST WILL HAVE THE RUBBER ISOLATOR INSTALLED WITH SILICONE TO PROTECT THE TUBE WHERE THE COATING HAS WORN OFF. VEHICLES THAT EXHIBIT CONTACT, AND HAVE MORE THAN 45,000 MILES OR SHOW SIGNS OF RED RUST, WILL HAVE THE BRAKE TUBE REPLACED WITH THE PRODUCTION TUBE AND ISOLATOR.
Fuel System, Gasoline › Storage › Tank Assembly › Mounting99V342000
Filed Dec 2, 1999150,729 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. THE FUEL TANK STRAP CAN SEPARATE DUE TO FATIGUE DURING OPERATION. IF THIS OCCURS, THE TANK WILL BE UNSUPPORTED, INCREASING THE RISK OF A FUEL LEAK.
Risk. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE DOUBLE TOGGLE LOCK FUEL TANK STRAPS WITH SINGLE TOGGLE LOCK DESIGN. NOTE: AFFECTED VEHICLES BUILT THROUGH MAY 21, 1998, ALSO REQUIRE THE REAR BRAKE TUBE INSPECTION/REPAIR. AS A RESULT, THE FUEL TANK STRAP AND BRAKE TUBE REPAIR WILL BE PERFORMED ON THESE VHEICLES IN A SINGLE SERVICE PROCEDURE UNDER RECALL 99V-341/DAIMLERCHRYSLER #841. AFFECTED VEHICLES BUILT FROM MAY 22, 1998 THROUGH SEPTEMBER 25, 1999, ONLY REQUIRE THE FUEL TANK STRAP REPAIR, WHICH WILL BE PERFORMED UNDER RECALL 99V-342/DAIMLERCHRYSLER #842.
Electrical System › Alternator/Generator/Regulator98V019000
Filed Jan 30, 199837,900 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS. THE FASTENER WHICH SECURES THE GENERATOR CABLE TO THE POWER DISTRIBUTION CENTER (PDC) HAS AN INSUFFICIENT CLAMP LOAD, RESULTING IN A LOOSE CONNECTION AND ELECTRICAL ARCING AT THE CONNECTION.
Risk. THIS CONDITION COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.
Remedy. DEALERS WILL RETIGHTEN THE GENERATOR CABLE AND BATTERY CABLE FASTENERS TO THE PROPER TORQUE SPECIFICATIONS.
All 6 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 3 name the 1998 Durango.
Opened Nov 19, 2003Closed Feb 11, 2005Led to recall 04V596000suspension
Daimlerchrysler corporation (dcc) is recalling the target population of approximately 600,000 my 2000 through 2003 durango and dakota vehicles with four-wheel drive to replace the front suspension upper ball joints with redesigned parts that do not have the joint integrity concerns and have substantially improved joint retention capacity (NHTSA recall no. 04v-596).though dcc does not admit to a safety-defect in the subject components, odi believes that the facts in this investigation show otherwise.because of the low rates of separation incidents in the remaining subject vehicles, a …
FRONT SUSP. UPPER BALL JOINT FAILUREPreliminary evaluation PE03032Closed
Opened Jul 16, 2003Closed Nov 19, 2003suspension
In july 2003, odi opened pe03-032 based on 4 consumer complaints alleging separation of an upper ball joint.complaints alleged an unexpected collapse in the front end and in some occasions the ball joint separation is alleged to have resulted in the wheel, brake rotor, and steering knuckle separating from the vehicle.since opening the pe, odi has received 23 additional complaints related to ball joint separation. Daimlerchrysler has identified a wearout concern in the subject ball joints that is believed to occur after water intrusion evacuates the joint lubricant.daimlerchrysler does not …
SAFETY BELT CINCHING LATCH PLATEPreliminary evaluation PE02082Closed
Opened Nov 6, 2002Closed Apr 23, 2003seat belts
There are no injuries or fatalities associated with this alleged defect.while conducting this investigation, odi found that the subject cinches meet the load bearing requirements of federal motor vehicle safety standard 208, and that many of the reported failures were due to incorrect child safety seat installations. Additionally, the report rate is low (1.60/100k).the information available fails to establish the existence of a defect trend at this time.further allocation of agency resources to this issue is unwarranted and the preliminary evaluation is being closed.
Technical service bulletins
114 on file
Repair instructions the manufacturer sent its dealers for the 1998 Durango. Not recalls: the fix is usually free only while the car is under warranty.
engine 19body and frame 15electrical system 13visibility 13equipment 10transmission 9suspension 7brakes 5
ON SOME VEHICLES THE FRONT WHEEL BEARINGS MAY INCORRECTLY BE DIAGNOSED AS FAULTY DUE TO THE EVIDENCE OF WHEEL BEARING GREASE ON THE BEARING SEAL AREAS. *TT
Showing the newest 6 of 7 bulletins about the suspension, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Power TrainCrash2 injured
Filed Jan 15, 2021240,000 milesCA
DUE TO TO UNEVEN DRIVEWAY THE VEHICLE STALLED, OR TRANSMISSION BEGAN TO SPIN AND NOT MOVE, AT WHICH THE VEHICLE IGNITION WAS SHUT-OFF. IT WAS ATTEMPTED TO PUSH THE VEHICLE ABOUT 50 FEET TO A PARKING PLACE. ANOTHER PERSON OFFERS TO HELP, THEN PUSHES VEHICLE 25/50 FEET...ADVISES TO TURN THE WHEEL. THE WHEEL DOES NOT WANT TO TURN. THE VEHICLE HAS USED A LOT OF POWER STEERING FLUID ALMOST DAILY(HAS A HISTORY OF SQUEALING AND HARD TURNING AT START UNLESS LUBRICATED). SO ADVICE TO PLACE VEHICLE IN REVERSE CAUSED THE STEERING WHEEL TO BE EVEN HARDER TO TURN, IF AT ALL. I REQUESTED HELP FROM THE BYSTANDER, WHO AT WHICH POINT COMES TO THE DRIVER SIDE WHERE I WAS STANDING OUTSIDE OF THE VEHICLE ALSO. IT'S UNKNOWN IF THE BYSTANDER HELP TURNED THE IGNITION ON, OR IF THE IGNITION SOMEHOW TURNED ON BY ITSELF. THE VEHICLE WAS OCCUPIED BY ONE ADDITION PASSENGER AT THE TIME OF THE CRASH. THE VEHICLE TRAVELED IN REVERSE GEAR, WITHOUT ANYONE PUSHING ON THE ACCELERATOR. THERE WERE MINOR TO SEVERE INJURIES, AND DAMAGE TO 2 VEHICLES AND ONE STRUCTURE.
Unknown or OtherCrash1 injured
Filed Apr 29, 2018130,000 milesNM
TAKATA RECALL - I WAS IN A CAR ACCIDENT ON 8/11/2015 AND THE AIRBAG DID NOT DEPLOY. ACCIDENT OCCURRED ON ROADWAY AND WAS IN MOTION MAKING A LEFT TURN WHEN STRUCK ON THE RIGHT SIDE OF VEHICLE.
Air BagsCrash1 injured
Filed Jan 29, 2018210,000 milesOH
"TAKATA AIRBAG" I WAS IN A ACCIDENT WHERE A PERSON RAN A RED LIGHT, GOING ABOUT 45 MPH AND I T-BONE THAT PERSON'S VEHICLE, WITH ME GOING ABOUT 40 MPH. THE AIRBAG DELAYED ON DEPLOYMENT IN MY VEHICLE. I HAD MY SEAT-BELT ON BUT I STILL ENDED UP HITTING MY CHEST ON THE STEERING WHEEL AND HITTING MY HEAD ON THE WINDSHIELD BEFORE AIRBAG DEPLOYED. I AM TRYING TO FIGURE OUT IF MY AIRBAG CAN GET DEFECTIVE OVER YEARS BECAUSE OF THE DELAY OF DEPLOYMENT. I DON'T KNOW IF IT IS A TAKATA AIRBAG THAT ISN'T ON THE RECALL LIST YET OR NOT. I STILL HAVE THE VEHICLE AND THE AIRBAG PART ITSELF THAT I CAN GIVE YOU THE NUMBERS OFF OF. SOMEONE REMINDED ME ABOUT THE TAKATA AIRBAGS SO I FIGURED I ASK.
Unknown or Other
Filed Jan 10, 2018140,000 milesNC
ALL 4 POWER WINDOW REGULATORS HAVE GONE OUT.
Power Train
Filed Jul 20, 201674,064 milesMO
BOUGHT MY DURANGO NEW IN MAY 1998. THE AUTOMATIC TRANSMISSION STARTED SHIFTING IMPROPERLY IN JULY 2000. TOOK IT TO A DODGE DEALER BECAUSE IT WAS STILL UNDER WARRANTY (31,418 MILES). THEY DROPPED THE TRANSMISSION PAN AND PRONOUNCED IT DOA (PAN WAS FULL OF METAL SHAVINGS). SHOULD HAVE SEEN THE WRITING ON THE WALL BUT I LOVED THIS VEHICLE. TOOK IT TO AN INSPECTION STATION FOR SAFETY & EMISSIONS TESTS IN MAY OF 2006. IT FAILED FOR BAD BALL JOINTS. I ASKED THE MANAGER WHY HIS MECHANICS SEEMED TO PAY SPECIAL ATTENTION TO THE FRONT END DURING INSPECTION AND HIS REPLY WAS IT WAS VERY COMMON TO FIND BAD BALL JOINTS ON APPROX. 50% OF ALL 1998-2000 DURANGOS. HAD MY MECHANIC REPLACE UPPER & LOWER BALL JOINTS, BOTH SIDES, AT 74,064 MILES, TO THE TUNE OF $701 PLUS TAX. I THEN STARTED HEARING ABOUT OTHER DURANGO OWNERS WITH SIMILAR BALL JOINT WOES. I WENT ONLINE AND STARTED RESEARCHING. FOUND A SITE WHERE FOLKS LIKE MYSELF WITH THE SAME BALL JOINT PROBLEMS, SOME WITH ACCIDENTS, WERE TRYING TO GET NHTSA TO DO SOMETHING. I GUESS PEOPLE ACTUALLY HAVE TO DIE FIRST BEFORE NHTSA WILL STEP IN AND TELL AN AUTO MANUFACTURER THEY NEED TO FIX THEIR FAULTY PRODUCTS. I ALSO LEARNED THAT THE 1998-2000 DURANGOS WERE BUILT ON THE DODGE DAKOTA PICKUP CHASSIS. A DAKOTA WEIGHS ABOUT 4,600 LBS. WHILE A DURANGO 4X4 WEIGHS IN AT 6,400 LBS. IT'S NO WONDER THE 1998-2000 DURANGO FRONT-ENDS WERE FALLING APART. SERIOUSLY, WHAT KIND OF IDIOT ENGINEERS DOES DODGE HAVE WORKING FOR THEM. SOMETIME LATER I HEARD THAT DODGE
Service Brakes
Filed Jan 27, 2016156,000 milesKY
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE THE VEHICLE WAS IDLING, THE ENGINE SUDDENLY SHUT OFF. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL INJECTION LINES WERE FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED TO OCCUR. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE CEILING LIGHT INSIDE THE VEHICLE WOULD ERRONEOUSLY TURN ON. IN ADDITION, WHEN DEPRESSING THE BRAKE PEDAL, A BANGING NOISE WAS PRESENT COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 156,000.
Suspension
Filed Aug 29, 2015WY
THE CV JOINT CAME OUT RUIN THE LOWER BALL JOINTS WHICH CAUSED RUBBING ON MY INNER RIM, AFTER A WHILE IT HAS CAUSE THE INNER RIM TO TO BREAK OUT WHILE I WAS DRIVING. WE HAVE REPLACED THE CV JOINT, WHEEL HUB BEARING, UPPER AND LOWER BALL JOINTS AND THE STEERING BALL JOINT. NOW THE LOWER BALL JOINT IS STILL HITTING THE INNER RIM AND I CAN'T DRIVE
Exterior Lighting
Filed Mar 4, 2015241,000 milesWA
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 241,000.
Seats
Filed Jan 21, 2015197,243 milesOR
I WAS CROSSING THRU A UNPAVED ROAD WHICH WAS A LITTLE BUMPY ROCKING MY TRUCK FROM LEFT TO RIGHT AN MY DRIVER SEAT SLID FORWARD AN BACK IN WHICH I HEARD A SNAP AN MY SEAT DROPPED IN THE BACK AFTER SLIDING FORWARD AN BACK A COUPLE TIMES. NOW MY SEAT IS AT AN ODD POSITION AND WHEN I COME TO A STOP OR DRIVE OFF FROM A STOP MY SEAT SLIDES BACK OR FORWARD. VERY UNCOMFORTABLE. *TR
Air BagsCrash
Filed Jun 3, 201496,000 milesWI
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 20 MPH OVER A PATCH OF BLACK ICE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL BEFORE ROLLING OVER. THE CONTACT MENTIONED THAT THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT UNLATCHED INSTEAD OF RESTRAINING THE DRIVER. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT NEITHER THE DRIVER NOR THE PASSENGER SUSTAINED ANY INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 124,000. UPDATED 11/20/14 *CN THE CONSUMER STATED BOTH THE PASSENGER AND DRIVER WERE IN SHOCK AND HAVE HAD ONGOING BACK PROBLEMS. THE PASSENGER NEEDED A METAL ROD IN THE BACK DUE TO THE FAILURE OF THE SEAT BELT. UPDATED 5/6/2015 *JS
Seats
Filed Apr 26, 2014198,000 milesNM
DATE COMPLAINT FILED: 04/26/2014 COMPONENT(S): SEATS DATE OF INCIDENT: 04/02/2010 NHTSA ID NUMBER: 10565005 VEHICLE IDENTIFICATION NO. (VIN): SUMMARY: THE DRIVERS SIDE POWER SEAT MOVES BACKWARDS ABOUT 2 INCHES WHEN I ACCELERATE AND COMES FORWARD THE SAME AMOUNT WHEN I BRAKE. I PURCHASED THE VEHICLE USED AND THE PREVIOUS OWNER SAID IT HAS ALWAYS BEEN THAT WAY. AFTER RESEARCHING ONLINE I HAVE FOUND HUNDREDS OF CASES OF THE SAME THING. A RECALL IS IN ORDER HERE AS NOT ONLY DOES THIS MALFUNCTION AFFECT THE SAFETY OF DRIVER AND PASSENGERS, IT WILL ONLY GET WORSE AS THE MOVEMENT WILL EVENTUALLY CAUSE THE ENTIRE THING TO FAIL. *TR
Seats
Filed Feb 19, 2014127,000 milesIN
THE DRIVERS SIDE POWER SEAT MOVES BACKWARDS ABOUT 2 INCHES WHEN I ACCELERATE AND COMES FORWARD THE SAME AMOUNT WHEN I BRAKE. I PURCHASED THE VEHICLE USED AND THE PREVIOUS OWNER SAID IT HAS ALWAYS BEEN THAT WAY. AFTER RESEARCHING ONLINE I HAVE FOUND HUNDREDS OF CASES OF THE SAME THING. A RECALL IS IN ORDER HERE AS NOT ONLY DOES THIS MALFUNCTION AFFECT THE SAFETY OF DRIVER AND PASSENGERS, IT WILL ONLY GET WORSE AS THE MOVEMENT WILL EVENTUALLY CAUSE THE ENTIRE THING TO FAIL. *TR
Suspension
Filed Jan 6, 201468,000 milesFL
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, HE NOTICED AN ABNORMAL NOISE FROM THE FRONT END. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE FRONT UPPER AND LOWER BALL JOINTS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000 UPDATED 02/11/2014 *BF
Power Train
Filed Jan 2, 2014MI
TL* THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT APPLIED THE ACCELERATOR PEDAL TO THE FLOORBOARD BUT THE VEHICLE WOULD NOT RESPOND BEYOND 30 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical SystemFire
Filed Nov 9, 2013195,000 milesMI
WE ON THE ROAD DRIVING AROUND 7:30 AND I NOTICED MY TRUCK WAS LOSING POWER...I LOOKED IN MY SIDE MIRROR AND SAW SMOKE... I PULLED OVER AND MY TRUCK WAS ON FIRE... THE FIRE DEPT WAS CALLED THEY HAD TO REMOVE THE BOOT AROUND THE 4 WHEEL DRIVE LEVER TO PUT THE FIRE OUT... TRUCK DESTROYED.. *TR
Seats
Filed May 10, 2013151,630 milesVA
DRIVERS SIDE ELECTRIC SEAT MOVES BACK WHEN ACCELERATING AND GOES FORWARD WHEN BRAKING FEELS LIKE YOUR GOING TO GO THROUGH THE WINDSHIELD. *TR
Service Brakes
Filed Feb 28, 201395,600 milesTX
NYLE MAXWELL DODGE SUPERCENTER IN AUSTIN TEXAS WAS PAID TO FIX MY SENSOR LIGHT FOR THE ANTILOCK BRAKE SYSTEM WHICH COMES ON CONTINUOUSLY AND STAYS ON 100 PERCENT OF THE TIME. I WAS TOLD THAT THEY NEEDED TO REPLACE A SENSOR WHICH WOULD COST JUST OVER $1100, AND WAS REQUIRED TO SIGN OFF ON A FORM SO THEY COULD BEGIN THE WORK. AFTER THEY HAD MY DODGE DURANGO A COUPLE OF DAYS, FEBRUARY 27, 2013, I GOT A PHONE CALL FROM SERVICE TO SAY THEY COULD NOT COMPLETELY FIX THE PROBLEM AND THAT THE LIGHT STILL COMES ON "INTERMITTENTLY". THEIR EXPLANATION WAS CONFUSING. SO I BELIEVE THAT I UNDERSTAND FROM THIS, IF THE WARNING LIGHT IS ON THAT THE ABS BRAKE WILL NOT BE WORKING AT ALL. AFTER THIS, I WAS GIVEN AN OPTION OF PAYING ANOTHER $350 FOR A SEPARATE PART, PERHAPS "MODULE" AND THE SERVICE MAN FELT IT WOULD BE THE SOLUTION. I COLLECTED MY CAR WITHOUT NYLE MAXWELL DODGE SUPERCENTER HAVING FIXED THIS $1100 ISSUE. BUT I PAID THEIR BILL. (I NEED TO TAKE IT SOMEWHERE FOR A SECOND UNBIASED OPINION.) AS A CUSTOMER/CONSUMER OF THEIR SERVICE AGREEMENT, I SHOULD HAVE THE RIGHT TO EXPECT THEM TO FIX IT FROM HERE ON OUT TO COMPLETION AT THE EXPENSE OF NYLE MAXWELL DODGE SUPERCENTER; OR REFUND ME. *TR
Seats
Filed Jun 9, 201287,000 milesGA
DRIVING ALONG WHEN SEAT TRACK "BROKE" SEAT NOW TRAVELS BACK AND FORWARD WHILE DRIVING, BRAKING OR ACCELLERATING...CAUSING MY BODY TO BE PUSHED FORWARD OR BACKWARD. COULD CAUSE AN ACCIDENT WITHIN ITSELF. SOMETHING NEEDS TO BE DONE ABOUT THIS SITUATION. MY DURANGO ONLY HAS AROUND 87,000 ORIGINAL MILES AN EXTREMELY WELL TAKEN CARE OF TRUCK BUT WITH THIS PROBLEM, I FILL LIKE I AM DRIVING A BROKE DOWN PEICE OF SH.. AND I LOVE MY TRUCK. SEEMS LIKE I HAVE BEEN LUCKY FOR MINE TO HAVE LASTED AS LONG. *JS
Seats
Filed May 25, 2012115,000 milesNH
WHILE ACCELERATING, HEARD A "SNAP" UNDER THE DRIVERS SEAT. THIS POWER SEAT NOW HAS A ROCKING MOTION WHEN ACCELERATING OR SLOWING DOWN. CHECKED THE INTERNET AND FOUND COUNTLESS NUMBER OF BLOGS AND COMMENTS ON THIS EXACT PROBLEM, WITH SOME SAYING THEIR SEAT IS ACTUALLY SLIDING BACK AND FORTH ON THE SEAT RAILS. THIS IS A KNOWN PROBLEM AND I CANNOT BELIEVE THAT THIS IS NOT A SAFETY ISSUE, WARRANTING SOME RECALL OR REMEDY BY CHRYSLER. IF THIS SEAT CAN SLIDE FREE IN A HARD ACCELERATION OR EMERGENCY STOP, THIS COULD CREATE ACCIDENT OR SEVERE INJURY. THIS HAS NOT BEEN ADDRESSED BY THE MANUFACTURER ! *TR
Tires
Filed Apr 20, 2011WI
TL* THE CONTACT OWNS A 1998 DODGE DURANGO WITH COOPER DISCOVER STT TIRES, TIRE SIZE 31X10/50/R15, DOT NUMBER WAS 60DWE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN SHE NOTICED THAT THE REAR OF THE VEHICLE FELT UNSTABLE. ONCE AT HER DESTINATION, SHE DISCOVERED THAT THE TIRE WAS TORN APART. THE TIRE WAS NOT REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Seat Belts
Filed Apr 9, 2011GA
MY DRIVER SEATBELT UNLEASHES ON IT OWN AS I DRIVE. WHEN I PUT THE SEATBELT AROUND ME AND IT CLICKS, BUT IT STILL COMES OFF. *TR
Seats
Filed Jan 11, 2011110,256 milesNY
THE FRONT DRIVERS SEAT ROCKS BACK AND FORTH THE SEAT ADJUSTOR IS BROKEN NOT SURE HOW IT HAPPENED JUST WENT TO GO SOME WHERE ONE DAY AND IT STARTED ROCKING WHEN I WOULD ACCELERATE. *TR
Seats
Filed Dec 22, 2010102,000 milesID
THE BRACKET FOR THE DRIVER SIDE SEAT BROKE WHILE DRIVING MAKING THE SEAT ROCK BACK AND FORTH. HAD TO HOLD ONTO THE STEARING WHEEL TO MAKE IT HOME. AFTER REVIEWING SAW THAT THIS IS A COMMIN PROBLEM AND DODGE SHOULD FIX NOT HAVE ME PAY THE $400 I HAD TO PAY TO FIX THEIR FAULTY EQUIPMENT.
Suspension › Front
Filed Dec 12, 2010123,000 milesGA
THE VEHICLE IS MAKING A VERY NOTICEABLE "CLUNKING NOISE" DURING TURNS AND OVER BUMPS. THE VEHICLE OFTEN FALLS OUT OF ALIGNMENT AND DRIVING FEELS UNSTEADY AS ON OF THE FRONT WHEELS IS LOOSE. UPON INSPECTION IT APPEARS THIS IS BEING CAUSED BY PREMATURE WEAR TO THE UPPER BALL JOINTS. THIS HAS ALSO CAUSED EXCESS WEAR ON THE VEHICLE SUSPENSION. AS OF YET NO ACCIDENT OR INJURY HAS TAKEN PLACE DUE TO THIS PROBLEM; HOWEVER, IT IS A VERY SERIOUS SAFETY CONCERN AND NEEDS TO BE ADDRESSES PROMPTLY. *TR
Seats
Filed Oct 9, 2010PA
I HAVE A 98 DURANGO AND FOR THE LAST 4 YRS THE SEAT HAS MOVED ABOUT AN INCH BACK AND FORTH. NOW THEY SAY IT WONT PASS INSPECTION. *TR
Seats
Filed Sep 9, 2010116,000 milesVA
I JUST PURCHASED A 1998 DODGE DURANGO WITH 116,000 MILES. WHEN I DROVE IT OFF THE DEALER'S LOT I NOTICED THE DRIVERS POWER SEAT TRAVELS AT LEAST AN INCH BACK AND FORTH WHEN ACCELERATING OR DECELERATING. THE DEALER SAYS THIS IS NORMAL FOR THIS MODEL. THE TRAVEL INTERFERES WITH BRAKING. ONLINE RESEARCH INDICATES THIS IS A COMMON PROBLEM. DODGE INDICATE THE PROBLEM IS A FAILURE CAUSED BY CRACKS IN THE SEAT TRACK. SHOULDN'T THE SEAT TRACK BE EXPECTED TO LAST AS LAST AS THE VEHICLE? *TR
Seats
Filed Aug 11, 2010133,746 milesIL
THE DRIVER'S SEAT STARTED TO TRAVEL WHEN BRAKING. NOW THE SEAT WILL NOT STAY IN AN ADJUSTED POSITION. I AM CONCERNED BECAUSE THE SEAT WILL TRAVEL IN THE EVENT OF A CRASH. *TR
Seats
Filed Jul 31, 2010CA
1998 DODGE DURANGO (PURCHASED NEW) DRIVERS POWER SEAT SLIDES UP TO 1+ INCHES BACKWARD AND FORWARD WHEN APPLYING BRAKES OR ACCELERATING. PROBLEM BEGAN SEVERAL YEARS AGO, THOUGHT IT WAS AN ISOLATED ISSUE TO MY VEHICLE, HOWEVER, UPON REVIEWING OTHER OWNERS' ONLINE COMMENTS IT APPEARS THAT THERE MAY BE HUNDREDS OR MORE WITH THIS SERIOUS SAFETY DEFECT. WHEN DRIVING, IF YOU DO NOT HOLD ONTO THE STEERING WHEEL 'TIGHTLY' YOU SLIDE 'BACK AND FORTH' TO THE POINT OF IT AFFECTING BOTH BRAKING AND ACCELERATION CONTROL OF THE VEHICLE. THIS IS ONLY ONE OF MANY WEBSITE LOCATIONS THAT HAS BEEN DESCRIBING THIS SERIOUS PROBLEM SINCE YEAR 2002 OR BEFORE. HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/. *TR
Electrical System
Filed Jun 2, 2010148,000 milesKY
THE ODOMETER SAYS "NO BUS". *TR
Structure › Frame and Members
Filed May 13, 2010IL
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS RUST UNDER THE FRONT BUMPER ON THE DRIVER SIDE, RIGHT DOOR ON THE PASSENGER SIDE AND UNDER THE REAR HATCH. THERE WAS SLIGHT RUST WHEN THE VEHICLE WAS PURCHASED BUT HAD SINCE SPREAD. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD THE MOTOR REPLACED SO THE MILEAGE WAS UNAVAILABLE.
Engine and Engine Cooling
Filed Apr 21, 201062,000 milesIN
62K MILES DOING THE SPEED LIMIT ON I/70 EAST OF MT COMFORT EXIT. OIL PRESSURE WENT TO 0 BEFORE I COULD SLOW AND GET TO THE SHOULDER THE ENGINE BLEW A ROD THREW THE OIL PAN. HAD IT TOWED TO MY REPAIR SHOP. HE TOOK THE PAN OFF AND SAID HE THOUGHT THE OIL PUMP HAD FAILED FROM WHAT HE COULD SEE. LOCAL DEALER DID NOT WANT TO TALK ABOUT IT. SAID IT WAS OUT OF WARRANTY. I TOLD HIM OF THE FAILURES I HAD FOUND ON THE INTERNET AND HE REFERRED ME TO DODGE AND HUNG UP. DODGE REPLIED TO MY INQUIRY BY TELLING ME TO TALK WITH MY LOCAL DEALER. *TR
Seats
Filed Mar 29, 2010145,000 milesAZ
I OWN A 1998 DODGE DURANGO 5.9L THAT HAS THE DRIVER SIDE SEAT BRACKET BROKEN AND THE SEAT SLIDES 1 INCH OR MORE WHEN BRAKING. AFTER DOING SOME RESEARCH I FIND OUT THAT THIS IS A COMMON PROBLEM. THERE ARE SEVERAL WEBSITES DISCUSSING THIS. THIS COULD BE A MAJOR PROBLEM IF AN ACCIDENT OCCURS RESULTING IN POSSIBLE FATALITIES. LINKS: HTTP://WWW.DODGETALK.COM/FORUMS/SHOWTHREAD.PHP?T=279098 HTTP://WWW.CARSURVEY.ORG/REVIEWS/DODGE/DURANGO/R33777/COMMENTS/ *CN
Electrical SystemFire
Filed Nov 15, 2009141,000 milesWA
I OWN A 1998 DODGE DURANGO AND I WAS DRIVING HOME FROM OLYMPIA WITH MY SON IN THE BACK SEAT, HE WAS A SLEEP. THE VEHICLE STALLED OUT AND I DRIFTED TO THE SIDE OF THE ROAD, I SMELT A FUNNY SMELL AND IMMEDIATELY GOT MY SON OUT OF THE VEHICLE. WE WERE ON A BUSY HIGHWAY. THE VEHICLE THEN WAS ENGULFED IN BLACK SMOKE COMING FROM UNDERNEATH THE DASH, THE INTERIOR OF THE CAR WAS SOON FILLED WITH FLAMES, ALL THIS HAPPENED WITHIN A MATTER OF MINUTES. THE VEHICLE HAD 141,000 MILES ON IT AND HAD NO PREVIOUS SIGNS OF PROBLEMS. THE POLICE REPORT AND EVERYTHING STATES THE FIRE WAS AN ELECTRICAL FIRE ORIGINATING FORM UNDERNEATH THE DASHBOARD. I DON'T KNOW WHAT TO DO, WE ONLY HAD LIABILITY INSURANCE AND IT DOES NOT COVER WHAT HAPPENED. I JUST KEEP THINKING WHAT IF MY OTHER TWO CHILDREN WAS IN THE VEHICLE WITH ME, THEY WOULD HAVE PROBABLY BEEN A SLEEP AND IT WOULD BE EXTREMELY HARD FOR ME TO GET ALL THREE OF THEM OUT 2,5 AND 7 ON A BUSY HIGHWAY. HAS THERE BEEN ANY OTHER SCENARIO'S LIKE THIS? THE ENTIRE VEHICLE WAS DESTROYED THE DASH, SEATS, ETC ALL MELTED AND BURNT. THE FIRE DEPT. WAS DISPATCHED AND THEY HAD TO PUT OUT THE FIRE. I CAN PROVIDE POLICE REPORT, ETC. THAT WILL BACK UP WHAT WE JUST SAID, THE FIRE DID NOT AFFECT ANYTHING UNDER THE HOOD, JUST THE INTERIOR. *TR
Exterior Lighting
Filed Aug 29, 200998,251 milesWA
LIGHT SWITCH, WHEN SWITCHING FROM HIGH BEAM TO LOW BEAM THIS RESULTS IN NO LIGHTS AT ALL. DROVE OFF THE SIDE OF THE ROAD INTO A FIELD. *TR
Suspension › Front
Filed Jul 17, 200927,500 milesOH
1998 DODGE DURANGO. 27500 MILES. YES 27500 MILES. UPPER BALL JOINTS BOTH SIDES SHOT $321.00 TO REPAIR. RIGHT SIDE WAS EXTREMELY BAD. *TR
Steering
Filed Jun 25, 2009130,000 milesOH
BUSHINGS ON STEERING SHAFT BEARING MADE FROM CHEAP MATERIALS WEAR QUICKLY CAUSING LOSS OF VEHICLE CONTROL. CHRYSLER DOES NOT CURRENTLY PRODUCE A PART TO FIX THE PROBLEM AND NO AFTERMARKET PARTS ARE AVAILABLE. *TR
Suspension › Front
Filed Jun 11, 2009112,000 milesMA
I OWN A 1998 DODGE DURANGO AND BACK IN MARCH OF THIS YEAR I REPLACED THE UPPER/LOWER BALL JOINTS DUE TO FAILURE. THE VEHICLE HAD AN AWFUL SQUEAKY NOISE AND WHEN TAKEN TO THE MECHANIC I WAS TOLD THAT I WAS LUCKY TO STILL BE ALIVE AS THE BALLJOINTS WERE EXTREMELY WORN OUT DUE TO BE AN UNGREASEABLE TYPE. THE REPAIR COST ME $650. IT HAS ONLY BEEN 3MONTHS SINCE THE REPAIR IN WHICH THE BALLJOINTS WERE REPLACED WITH DEALER PARTS AND ONCE AGAIN, THE SQUEAKY SOUND IS BACK, I'VE GONE BACK TO THE MECHANIC ONLY TO BE TOLD THAT ONCE AGAIN, THE BALLJOINTS HAVE FAILED!! ANOTHER $650 TO FIX, THIS IS OUTRAGEOUS!! DODGE MUST BECOME RESPONSIBLE FOR THE FACT THAT THESE BALLJOINTS CONTINUOUSLY FAIL AND THEY MUST COME UP WITH A GREASEABLE TYPE. IN THIS ECONOMY IT IS VERY DIFFICULT TO SPEND $650 EVERY 2-3 MONTHS ON BALLJOINTS!! AT THIS RATE, THERE WILL COME A POINT WHERE THE TIRES WILL FALL OFF THE VEHICLE AND CAUSE A DEATH BEING AS THESE JOINTS DON'T LAST AS LONG AS THEY SHOULD. *TR
Service Brakes, Hydraulic
Filed Jun 2, 2009130,000 milesOR
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE BRAKE PEDAL REQUIRED GREATER FORCE IN ORDER FOR THE VEHICLE TO SLOW DOWN. SUDDENLY, THE BRAKE PEDAL EXTENDED TO THE FLOOR. THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE STOPPING DISTANCE INCREASED WHEN BRAKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY DISCOVERED NHTSA CAMPAIGN ID NUMBER 99V341000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES). THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER A RECALL; HOWEVER, IT WAS INSUFFICIENT IN REMEDYING THE FAILURES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 139,000.
Wheels
Filed Mar 31, 2009210,000 milesNC
MY MECHANIC NOTICE UNABLE TO KEEP TIRES. WHILE DRIVING WITH MY 2 KIDS NOTICED EXTREMELY LOOSE ACTION WHILE DRIVING, CAR UNABLE TO STAY ON ROAD. MECHANIC CHECKED AND UPPER AND LOWER BALL JOINTS DEFECTIVE. I HAVE RESEARCH AND NOTICED NO RECALL WITH THESE VEHICLES. LOTS OF COMPLAINTS SOMETHING NEEDS TO BE DONE. WE SHOULD NOT HAVE TO SUFFER FOR THERE LACK OF MAKING A SAFE VEHICLE. *TR
Service Brakes, Hydraulic
Filed Feb 26, 2009134,000 milesGA
I BOUGHT THIS CAR USED IN THE LAST WEEK OF NOVEMBER '08. I HAD MY BRAKES DONE BY AN INDIVIDUAL MAYBE TWO WEEKS LATER. A COUPLE OF DAY LATER DRIVING HOME FROM WORK I STARTED HEARING A REAL LOUD IRON GRINDING NOISE. THE NEXT DAY I HAD THE CAR TOWED TO AAMCO, WHO TOLD ME MY CALIPER PINS HAD CAME OUT, AND I WOULD NEED A NEW STEERING KNUCKLE AND A SET OF CALIPER PINS.THE TRUCK WAS FIXED COSTING ME $525 (NOTING: MECHANIC USED A USED STEERING KNUCKLE.) NOW 2 MONTHS AFTER THOSE REPAIRS I NEED A WHEEL SPINDLE, AND CALIPER BOLTS BECAUSE THE THREADING HAVE STRIPPED AWAY AND SOMETHING TOTALLY UNRELATED A NEUTRAL SAFETY SWITCH. COSTING ME $580. I WAS TOLD THAT BY FIRESTONE WHO TOLD ME I NEEDED NEW TIE RODS AND THEN CORRECTED THEMSELVES BY TELLING ME I NEEDED A NEW STEERING KNUCKLE - WHO WOULDN'T EVEN WORK ON MY CAR BECAUSE OF LIABILITY TOLD ME THAT IT WAS UNSAFE TO DRIVE BECAUSE THE RIGHT FRONT TIRE COULD LITERALLY FALL OFF DUE TO LACK OF SUPPORT AND CAUSE A MAJOR OR SERIOUS ACCIDENT, AND THAT I NEEDED TO TAKE IT BACK TO AAMCO. I DIDN'T WANT TO BECAUSE I FELT AAMCO SHOULD HAVE FIXED THIS THE FIRST TIME. BUT AFTER FIGHTING WITH THEM AND READING THE OTHER COMPLAINTS MAYBE THEY'RE NOT IN THE WRONG. *TR
Suspension › Front
Filed Feb 7, 2009NJ
HEARD METAL TO METAL RUBBING ON 2/2/09 NOW ON 2/6/09 HUB BEARING BROKE RIGHT SIDE.... WHEEL IS TILED IN TO WHEEL WELL. *TR
Suspension › Front
Filed Dec 15, 2008123,000 milesIL
WE BOUGHT A 98' DURANGO W/ 123K MILES & AFTER DRIVING IT LESS THAN 500 MILES I BEGAN TO NOTICE A LOUD-REPEATING NOISE "THUD...THUD.." COMING FROM THE FRONT PASSENGER WHEEL WALL. THEN I BEGAN TO NOTICE EXTREME STEERING PROBLEMS SO I STOPPED THE VEHICLE AND INSPECTED IT FURTHER. I JACKED UP THE VEHICLE AND OBSERVED A LOT OF "PLAY" IN THE FRONT TIRE. I WAS ACTUALLY ABLE TO "WOBBLE' BACK AND FORTH AND THE LUG NUTS WERE STILL SECURED. I CONTACTED A VERY REPUTABLE MECHANIC (3RD GENERATION RACE CAR DRIVER TOO!) AND HE ADVISED THAT THERE HAVE BEEN MASSIVE PROBLEMS WITH THE BALL JOINTS FAILING ON THE DURANGO'S , BUT THEY ONLY WILL FIX BACK TO 2000' MODEL YEAR. WELL, ANY REASONABLE AUTO COMPANY THAT KNOWS IT HAS A FAULTY PART SHOULD TAKE RESPONSIBILITY FOR THE SAFETY OF ITS PEOPLE....IF NOT, THEN THEY ARE LIABLE FOR CONTINUING TO ALLOW A PRODUCT THAT ENDANGERS THE SAFETY OF THE DRIVER, ITS OCCUPANTS & OTHER MOTORIST'S/CITIZENS-WHO EXPECT THEIR SAFETY TO BE LOOKED UPON, NOT "INVESTIGATED INTERNALLY." I HAVE BEEN IN LAW ENFORCEMENT FOR +13 YEARS, AND AS A RESULT I HAVE WORKED MANY VEHICLE ACCIDENTS (SOME CAUSING DEATH) THAT JUST DIDN'T MAKE SENSE-UNTIL NOW! SOMETHING NEEDS TO BE DONE HERE...AND NOT JUST "ONLY 2000' YEAR MODELS AND UP" THING. DO THE RIGHT THING, BECAUSE ITS THE RIGHT THING TO DO! *TR
Seats
Filed Nov 10, 2008126,228 milesFL
THE DRIVERS SEAT ROCKS BACK AND FORTH AS IF IT IS LOOSE IF NOT IN THE FULLY FORWARD OR FULLY REARWARD POSITIONS. I HAVE SEEN ON THE INTERNET FROM OTHER DODGE OWNERS THAT IT IS DUE TO THE SEAT RAILS (OR TRACKS) BEING CRACKED. *TR
Seats
Filed Oct 15, 2008CA
98 DODGE DURANGO DRIVER SEAT FAILURE. THE DRIVER SEAT ROCKS UNLESS IN THE EXTREME FORWARD/BACK POSITIONS. THIS IS AN OBVIOUS DESIGN FLAW THAT HAPPENS IN A WIDE RANG OF DODGE SUVS/TRUCKS. IF I HIT THE BRAKES MY SEAT SLIDES FORWARD CAUSING ME TO UNINTENTIONALLY "SLAM" ON MY BRAKES. *TR
Seats
Filed Oct 7, 2008CO
98 DODGE DURANGO DRIVE SIDE SEAT FAILURE. THE DRIVE SIDE SEAT ROCKS UNLESS IN THE EXTREME FORWARD/BACK POSITIONS. DEALERS WHAT $500-$900 TO FIX THIS COMMON PROBLEM THAT THEY CLAIM THEY NEVER HEARD OF. THIS IS AN OBVIOUS DESIGN FLAW THAT HAPPENS IN A WIDE RANG OF DODGE SUVS/TRUCKS. IF I HIT THE BRAKES MY SEAT SLIDES FORWARD CAUSING ME TO UNITENTIONALLY "SLAM" ON MY BRAKES. *TR
Seats
Filed Sep 20, 2008152,000 milesIN
1998 DODGE DURANGO SLT DRIVERS POWER SEAT ROCKING AND TILTING DUE TO FAULTY POWER SEAT TRACK. *TR
Seats
Filed Sep 12, 2008200,000 milesVA
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL, THE DRIVER'S SEAT SUDDENLY JERKS FORWARD. SHE DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 200,000.
Suspension › FrontCrash2 injured
Filed Sep 9, 200889,789 milesIL
DODGE DURANGO 1998 BALL JOINT FAILURE AND FULL SEPARATION WITH NO WARNING, WHICH CAUSED EXTENSIVE DAMAGE IN AN ON-ROAD ACCIDENT TO SEVERAL VEHICLES. DODGE CORPORATION WILL NOT ACKNOWLEDGE THE HUNDREDS OF BALL JOINT FAILURES AND LOST LIVES DUE TO THIS POOR DESIGN AND DEFECTIVE BALL JOINTS. MY VEHICLE HAS 84,000 MILES ON IT AND BALL JOINTS HAVE BEEN REPLACED 3 TIMES! BALL JOINTS, ACCORDING TO TOP MECHANICS ARE SUPPOSED TO LAST ABOUT 100,000 MILES BEFORE REPLACEMENT AND RARELY SEPARATE. THESE COMPONENTS USED BY DODGE ARE DEADLY, DEFICIENT, AND OUGHT TO HAVE BEEN RECALLED YEARS AGO. HOW MANY MORE LIVES HAVE TO BE LOST BEFORE THE ISSUE IS PROPERLY DEALT WITH?? *TR
Equipment
Filed Aug 29, 2008170,000 milesNY
TL*THE CONTACT OWNS A 1998 DODGE DURANGO. WHILE DRIVING UPHILL AT 30 MPH, THE CONTACT HEARD A LARGE BANG. SHE LOOKED IN THE REARVIEW MIRROR AND NOTICED THE SPARE TIRE FLYING OFF HER VEHICLE DOWN A STEEP HILL. THE DEALER STATED THAT THE CABLE ROTTED AND BROKE APART. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 170,000. UPDATED 10-07-08 *BF UPDATED 10/09/08. *JB
Seats
Filed Jul 21, 200885,000 milesMO
THE DRIVERS SEAT A SLIDES BACK AND FORTH AND FEELS AS IF IT IS GOING TO COME OFF OF THE TRACKS. I SEE ON THE INTERNET THAT THIS IS A COMMON PROBLEM, HOWEVER, I TALKED WITH DODGE CUSTOMER CARE AND THEY SAY THEY HAVE NEVER HEARD OF IT. THIS IS A MAJOR SAFETY ISSUE IF THE SEAT BRACKET FAILS. *TR
Complaints 1-50 of 965, newest first, reproduced as filed.
Going by the federal record, it is one of the Durango years to avoid: owners filed 965 complaints, 2.1 times as many as a typical Durango year. The most common complaint is about the suspension (52%).
What is the most common problem with the 1998 Dodge Durango?
The suspension: 502 of the 965 complaints (52%) are about it. Owners most often say it knocks, grinds or clunks (6%) and vibrates or shakes (5%). The typical report comes at 68,000 miles.
How many recalls does the 1998 Dodge Durango have?
6 safety recalls on file with NHTSA, the most recent filed Mar 15, 2006. The largest, 01V153000, covered 216,100 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1998 Dodge Durango problems start?
Half of the complaints that record an odometer reading came in before 70,000 miles. For the suspension the midpoint is 68,000 miles.
Has NHTSA investigated the 1998 Dodge Durango?
Yes, 3 times. The latest, EA03023 ("UPPER BALL JOINT SEPARATION"), was opened Nov 19, 2003 and closed Feb 11, 2005.
Are there service bulletins for the 1998 Dodge Durango?
The manufacturer filed 114 technical service bulletins and other notices for it with NHTSA, most of them about the engine (19), the body and frame (15) and the electrical system (13). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
A high number of complaints describe fires or crashes.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 15, 2006. Source: NHTSA Office of Defects Investigation.