2003 Dodge Durango

Above average

Owners filed 339 complaints about this vehicle with federal regulators, most often about the suspension › front › control arm › upper ball joint. It has been recalled 6 times.

When it fails
020k40k60k90k120k200k
63,000 milesMedian miles at failure

240 complaints record an odometer reading. Failures cluster around 10,00020,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System43
070
Suspension › Front › Control Arm › Upper Ball Joint35
303
Suspension › Front16
100
Engine and Engine Cooling16
121
Suspension15
100
Engine and Engine Cooling › Engine14
010
Exterior Lighting13
000
Air Bags10
715
Steering9
100
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor9
000

6 safety recalls

Part 573 reports
Suspension › Front › Hub08E064000
Filed Oct 20, 20082,805 vehiclesSkf Usa, Inc.

Defect. SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.

Risk. IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.

Remedy. SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.

Electrical System06V339000
Filed Sep 7, 200635,103 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.

Risk. THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.

Remedy. DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.

Engine and Engine Cooling06E024000
Filed Mar 15, 200644,386 vehiclesK&n Engineering, Inc.

Defect. CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.

Risk. A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.

Remedy. K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.

Suspension › Front › Control Arm › Upper Ball Joint04V596000
Filed Dec 21, 2004592,707 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.

Risk. EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.

Remedy. DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Visibility › Windshield Wiper/Washer04V216000
Filed May 5, 2004320,188 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE WINDSHIELD WIPER MODULE MOTOR MAY BE SUSCEPTIBLE TO WATER INTRUSION THAT COULD CAUSE INTERNAL CORROSION AND RESULT IN PARTIAL OR COMPLETE LOSS OF FRONT WINDSHIELD WIPING CAPABILITY.

Risk. DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL REPLACE THE FRONT WINDSHIELD WIPER MODULE. OWNER NOTIFICATION BEGAN ON JULY 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Exterior Lighting › Headlights › Switch02V322000
Filed Dec 2, 20023,640 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN PICKUP TRUCKS, THE CENTRAL TIMER MODULE (CTM) HAS AN IMPROPERLY SIZED CIRCUIT BOARD TRACE THAT COULD POTENTIALLY CAUSE THE RIGHT HEADLAMP LOW BEAM TO BECOME INOPERATIVE.

Risk. IF THE LIGHTS FAIL, A VISIBILITY PROBLEM COULD OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy. DEALERS WILL REPLACE THE CTM. OWNER NOTIFICATION BEGAN DECEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

What owners reported

Newest filings
Seat Belts
Filed Jul 18, 2026PR

The seatbelt is locking up and won't pull out for the driver and the front passenger.

Structure › Body
Filed Jul 14, 2025ND

The obd reader on my 2003 Durango brings up code for central timing module and eeprm checksum error were the safety recall is in order but the vin number is not in the list of recall. It has all the specification of recall but vin number isn't in the list of recalls. I'm driving around in a unsafe vehicle due to manufacturing error that my vin number is the only thing why they won't fix it. Why do they not care if I kill myself or others from this that the recall is

Unknown or Other
Filed Jul 23, 2024FL

Clogged or leaking A/C drain hose. This hose is responsible for draining condensation from the A/C evaporator, the condensation pools in large quantity on the passenger floorboard. This constitute a hazard for the electrical systems near it and a risk of corrosion not to mention potential toxic mold and basically the car self flooding. A few videos document the issue and it is due to bad design where the drain hose is oriented upward and/or the seal blocking water from penetrating the passenger cabin is cracked or falls away in time. Cars from 20+ years ago like my Dodge Durango would certainly experience a degradation of such a seal. The seal itself is very difficult to get to but the issue is pressing. This is an example of a video documenting the issue where the narrator describes this as bad design. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Electrical System
Filed Mar 14, 2022110,000 milesWA

The contact owns a 2003 Dodge Durango. The contact stated that the battery had been replaced after being drained due to an unknown electrical failure. The contact stated that while the vehicle was parked, the alarm would inadvertently sound while the vehicle was turned off. Additionally, the lights would flash on and off intermittently. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The contact stated that she was able to restart the vehicle however, the vehicle would only restart while in Neutral. The local dealer was notified of the failure and informed the contact that the vehicle would be an out of pocket expense. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 110,000.

Power Train
Filed Dec 10, 2020160,000 milesAK

TL* THE CONTACT CALLED ON BEHALF OF HIS MOTHER WHO OWNS A 2003 DODGE DURANGO. THE CONTACT STATE THAT WHILE HIS MOTHER WAS DRIVING 55 MPH, THE VEHICLE DOWNSHIFTED TO FIRST GEAR WITHOUT WARNING TEMPORARILY AND THEN RETURNED TO NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. LEITH CHRYSLER JEEP (5500 CAPITAL BLVD, RALEIGH, NC 27616, (919) 867-5907) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TAKE THE VEHICLE TO AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Electrical System
Filed Dec 4, 2020226,000 milesMO

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE VEHICLE WAS UNABLE TO BE RESTARTED AND WAS TOWED BACK TO THE RESIDENCE. THE LOCAL DEALER ST. LOUIS AUTO SALES LOCATED AT 2727 DELMAR BLVD, ST. LOUIS, MO 63103, WAS CONTACTED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 226,000.

Engine
Filed Jul 28, 202011,400 milesMD

HELLO YESTERDAY I LEFT WORK WASN'T IN MY TRUCK FOR 5 MINUTES AND IT STARTED SMOKING WHITE SMOKE CAME OUT AND I SEEN ANTIFREEZE SPRAY EVERYWHERE I DON'T KNOW IF THE ENGINE LOCKED ON ME OR THE HEAD GASKET IS BLOWN EITHER WAY WHAT CAN I DO ABOUT THIS ALSO BEFORE THIS HAPPENED WHEN IT RAINS MY TRUCK WILL SPIN IT SCARED THE HELL OUT OF ME WHEN I WAS DRIVING TO WORK BUT THIS ONLY HAPPENS WHEN IT RAINS THE TIRES LOOK GOOD

Structure › Body
Filed Apr 24, 2020157,000 milesOR

THE DRIVERS SIDE WHEEL, HUB ASSEMBLY AXLE BEARING FRONT SUSPENSION BROKE OFF. COMPLETELY BROKE OFF. EXTREMELY DANGEROUS AND SERIOUSLY DANAGED

Engine
Filed Jan 8, 20201 milesOH

I PURCHASED MY VEHICLE 10/2019. SINCE THEN I HAVE TAKEN TO REPAIR SHOP FOR VEHICLE STALLS WHEN COMING TO A STOP OR AT A STOP, LET ALONG WHEN SLOWING FOR A STOP. THEN RPM'S DROP! I HAVE ALMOST BEEN REAR ENDED MULTIPLE TIMES DUE TO THIS, WITH MY CHILDREN AND GRANDCHILDREN IN CAR!!! THE SHOP I'VE TAKEN TO CAN NOT FIND OUT WHY THIS IS HAPPENING. GRANTED WE TRIED REPLACING HOSES, VALVE GASKETS TUNE UP. I FEEL THERE SHOULD BE A RECALL TO FIND AND FIX THIS BEFORE A SERIOUS INJURY HAPPENS. THIS HAS ALSO HAPPENED AS I WAS DRIVING AND I HAD TO PUT IN NEUTRAL TO RESTART. THE STREETS AND ROADS I HAVE TO TRAVEL ARE USUALLY ALWAYS BUSY. ALSO THE VEHICLE WHEN STOPPING THE FRONT DRIVER AND PASSENGER SEATS SLIDE BACK AND FORTH, THEY ARE NOT WHAT I WOULD CALL SAFE... FOR I BELIEVE THE RULES ARES TO CHECK MIRRORS, ADJUST SEATING, WEAR SEAT BELTS TO ENSURE THAT YOU WILL BE DRIVING SAFELY. I COULD BE WRONG BUT I'M PRETTY POSITIVE. NEEDS FIXING NOW!! THE OTHER ISSUE IS THE HOSES... THEY SEEM TO FALL OFF AND I TAKE INTO SHOP JUST TO HEAR ITS THE HOSE AGAIN. NOT COUNTING NUMEROUS OTHER ISSUES LIKE WINDOWS NOT ROLLING DOWN SOME DAYS, REAR HEATER DOESN'T WORK UNLESS THE FRONT HEATER IS OFF. I'VE ALWAYS BEEN A DODGE FAN BUT I THINK WITH ALL THESE ISSUES WITH THIS VEHICLE I'LL BE CHECKING OUT OUT DODGE AND MOVING TO SOMEONE THAT ACTUALLY DOESN'T HAVE OVER 6 RECALLS ON THE VEHICLES AND MULTIPLE OTHER COMPLAINTS LIKE DODGE HAS HAD AND THAT I'VE JUST READ.

Suspension
Filed Dec 13, 2019164,297 milesFL

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT HEARD A POPPING SOUND AND FELT IT THROUGH THE DRIVESHAFT. IN ADDITION, THE TWO FRONT TIRES WERE WORN ON THE INSIDE TREAD. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT BOTH UPPER BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO LAKE CITY CHRYSLER DODGE JEEP RAM (4325 W US HWY 90, LAKE CITY, FL 32055, (386) 755-3444) TO VERIFY THE DIAGNOSIS. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 164,297.

Exterior Lighting
Filed Nov 20, 2019PA

I WAS DRIVING ALONG WHEN ALL LIGHTS INSIDE AND OUT STARTED TO FLASH ON AND OFF AT A VERY FAST RAT. THE CAR CONTINUED TO DRIVE OK. EVER SINCE THESE LIGHTS CONTINUE TO FLASH. I HAVE TALKED TO A FEW MECHANICS AND HAVE HAD DIFFERENT IDEAS. I CAN'T INVEST A FEW HUNDRED DOLLARS ON MAYBE S. PLEASE HELP. MILLAGE IS 126000

Air Bags
Filed Nov 11, 2018PA

AIR BAG LIGHT STAYS 'ON ' ON DASHBOARD, HAD TO TAKE TO SERVICE STATION TO GET IT CHECKED OUT , THEY TOLD ME TO CHECK IF THERE WERE ANY RECALLS FOR THIS ISSUE . ALSO THE CHECK ENGINE LIGHT STAYS ON , CODE IS FOR EVAP LEAK , CHANGED THE GAS CAP , CHECKED HOSES , LIGHT REMAINS AFTER BEING CLEARED.

Exterior Lighting › Headlights
Filed Jun 29, 2018NV

TL* THE CONTACT OWNS A 2003 DODGE DURANGO. THE CONTACT STATED THAT THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED ON AND OFF. THE VEHICLE WAS TAKEN TO DESERT 215 SUPERSTORE (8030 RAFAEL RIVERA WAY, LAS VEGAS, NV, (702) 963-8000) WHERE IT WAS DIAGNOSED THAT THE BODY MODULE COMPARTMENT NEEDED REPLACEMENT; HOWEVER, THE PART WAS NO LONGER MANUFACTURED. THE DEALER STATED THAT THE PART COULD BE PURCHASED ONLINE AND THEY WOULD BE ABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

Steering
Filed Mar 22, 2018171,000 milesPA

THE STEERING COLUMN CONTAINS A UNIVERSAL JOINT WHICH CLICKS WHENEVER MAKING A TURN AND CAUSES THE STEERING WHEEL TO BIND AND THEN RELEASE SUDDENLY WHICH CAUSES A DEGREE OF CONFUSION AND IF NOT REPAIRED COULD CAUSE A MAJOR ACCIDENT THROUGH THE COMPLETE LOSS OF CONTROLL OR THE VEHICLE BY SEPARATION OF THE STEERING COLUMN. THIS CLICKING, BINDING AND SUDDEN RELEASE WITH A DEGREE OF CONFUSION HAPPENS AT ALL SPEEDS INCLUDING WHILE SITTING STILL!

Air BagsCrashFire1 injured
Filed Jan 15, 2018150,000 milesWV

TAKATA RECALL SAID VEHICLE HIT ANOTHER VEHICLE THAT IMPROPERLY PULLED ACROSS THE HIGHWAY IN FRONT OF MY 2003 DODGE DURANGO. THEREWAS A DISABLING ACCIDENT IN WHICH THE AIR BAGS EXPLODED AND BURNED,PARTIALLY, THERE IS A POLICE REPORT AS WELL AS MEDICAL AND PHOTO DOCUMENTATION.

Electrical System
Filed Jul 6, 2017184,000 milesIN

THIS ISSUE HAPPENS RANDOMLY: VEHICLE IS PARKED: POWER DOOR LOCKS DO NOT WORK YOU HAVE TO MANUALLY UNLOCK ALL DOORS, VEHICLES STARTS FINE BUT "SERVICE 4X4" APPEARS ON THE CLUSTER, ALL DOME LIGHTS STAY ON, CLUSTER LIGHTS (GAGE'S ETC.) DO NOT LIGHT UP, NO EXTERIOR LIGHTS WORK (I.E HEADLIGHTS, PARKING LIGHTS, BRAKE AND SO ON). VEHICLE WILL NOT RETURN TO NORMAL STATE UNTIL I DISCONNECT THE BATTERY AND RECONNECT. IT HAS HAPPENED MULTIPLE TIMES ON DIFFERENT DAYS. SOMETIMES IT WILL HAPPEN WITHIN A DAY OF EACH INSTANT, OTHER TIMES IT WILL GO A MONTH AND THEN DO IT AGAIN.

Electrical SystemFire
Filed May 31, 2017200,230 milesGA

"TAKATA RECALL"ON JANUARY 2017 MY 2003 DODGE DURANGO. BECAME A BLAZE UNDER MY CARPORT. ATTACH TO MY HOME. CAUSING A TOTAL LOSS TO MY HOME AND VEHICLE. I PURCHASED MY VEHICLE APRIL OF 2003 BRAND NEW. AT LIBERTY CHRYSLER DOGGE JEEP. IN HINESVILLE GEORGIA. THIS HAPPENED AT APPROXIMATELY 1:25 A.M. ON THE MORNING OF JANUARY 27TH. THE VEHICLE HAD NOT BEEN DROVEN SINCE A PROMPTLY 9 THE NIGHT BEFORE. AFTER THE FIGHT ILEARN THAT THERE WAS A RECALL ON THE YEAR OF THIS VEHICLE. THIS IS THE RECALL# 06V339000. I WAS NEVER MADE AWARE OF THIS RECALL BY MAIL OR PHONE.

Electrical SystemFire
Filed May 2, 201798,000 milesAL

REAR AIR DONT WORK FROM HEAT TO COLD . TURN HEAD LIGHTS ON THE PARKS LIGHTS DONT WORK

Air BagsCrash
Filed Apr 17, 201785,000 milesMS

TL* THE CONTACT OWNED A 2003 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. AS A RESULT, THE VEHICLE TRAVELED DOWN INTO AN EMBANKMENT, STRUCK TWO SMALL TREES, AND COLLIDED WITH A LARGER TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CONTACT STATED THAT THE FRONT DRIVER SIDE TIRE COLLAPSED UNDER THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Unknown or OtherCrashFire4 injured
Filed Jan 1, 2017MI

REPORTING CRASH AND RESULTING FIRE OF VEHICLE FOR SAFETY INVESTIGATION. PLEASE INQUIRE OF OAKLAND COUNTY SHERIFF FOR ADDITIONAL INFORMATION THE CRASH OCCURRED ON M-24, NEAR OAKWOOD RD., AT 12:17 A.M. ACCORDING TO AN INFORMATION SHEET RELEASED BY THE OAKLAND COUNTY SHERIFF'S OFFICE, A 2006 CHEVROLET IMPALA, DRIVEN BY A 28-YEAR-OLD SANDUSKY, MICHIGAN WOMAN, WAS HEADED SOUTH IN THE NORTHBOUND LANES OF M-24 WHEN IT HIT A 2003 DODGE DURANGO. THE DURANGO WAS DRIVEN BY A 19-YEAR-OLD OXFORD TOWNSHIP WOMAN. 'ALCOHOL USE BY THE DRIVER OF THE CHEVROLET IS BELIEVED TO BE A FACTOR IN THIS CRASH,' THE INFORMATION SHEET STATED. 'A SEARCH WARRANT FOR BLOOD WAS OBTAINED AND RESULTS ARE PENDING.' FOLLOWING THE IMPACT, THE DURANGO FLIPPED ONTO ITS SIDE AND CAUGHT FIRE, HOWEVER, TWO CITIZENS WERE ABLE TO EXTRICATE THE DRIVER FROM THE VEHICLE, ACCORDING TO THE SHERIFF'S OFFICE

20 of 339 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
202613000Routine
20257000Routine
202414000Routine
202330200Routine
202256710Routine
2021199840Routine
202055230Routine
2019142420Routine
2018231500Above average
2017211220Above average
2016161310Routine
2015503440Above average
20147821190Above average
201364011340High concern
201264010320High concern
20117988570High concern
200912410Do not drive
200897220Do not drive
2007191410Do not drive
20068511090Do not drive
20051,5679213Do not drive
20041,1159742Do not drive
2003 — this page3396180Above average
20024236133Fatalities reported
20016657200High concern
20001,07542611Fatalities reported
19991,9675201Fatalities reported
19989656120High concern
19974210Routine

Compare every Durango year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 20, 2008. Source: NHTSA Office of Defects Investigation.