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2017 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →

Engine
Filed Feb 24, 2024MO

The manufactured plastic oil housing unit cracked during negative temperatures on [XXX] in Webb City MO. I had a pool of oil under my car, and now my engine shakes during low idle. This needs to recalled because it should be replaced with the aluminum housing unit. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Structure › Body
Filed Feb 22, 2024MI

Water intrusion on Track Light started with small section becoming dim March 2023. Left license plate bulb/housing went out october 2023 with corrosion on plug. February 2024 entire hatch lighting out (track light + both license plate lights).

Exterior Lighting › Tail Lights
Filed Feb 21, 202479,000 milesMA

The contact owns a 2017 Dodge Durango. The contact stated that after a visual inspection of the vehicle, he became aware that the taillights were not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the taillight sealant, resulting in water leaking into the casing and short-circuiting the wiring. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 79,000.

Engine
Filed Feb 16, 2024IL

Car started leaking coolant underneath. The dealership told us the lines that control the rear heat are leaking. And it’s a major job. $ 3100.00 we were told. The coolant lines are back ordered and have had it for over 5 weeks and still not fixed. That is ridicules for a vehicle with only 74K…

Exterior Lighting
Filed Feb 11, 2024MI

Tracktail lights water go inside and cost repairs is over 1,500 all cables got burned out fire can happen soon if they don't. Make a safety recall for its 2017 dodge durango rt racetrack tail lights

Electrical System
Filed Jan 29, 2024IL

Water has been collecting in the right hand side of my racetrack taillight on my 2017 Durango causing my entire strip to burn out completely. It seems as though debris and bugs have also made their way into the tail light as both are visible and trapped within the light assembly. The taillight flickers upon starting the car and then completely stops working. I attempted to dry the light out by removing it, getting all condensation and collected water out, sealing up the parts that were weeping and cleaning up the gaskets that had weak spots but the entire assembly seems to have totally failed. This car has had no rear end damage and nothing happened that would have compromised the unit to cause this issue.

Service Brakes
Filed Jan 22, 2024UT

On my 2017 Doge Durango RT the “Racetrack” light has failed and created a safety issue for my vehicle. The LED light on the hatch has failed from poor manufacturing and has allowed water it get into the light shorting out the whole taillight. This has not only made a running light not work while I’m driving, but has caused the license plate light and the rear backup camera to fail. This is an over 1000 dollar repair. I will replace it for the safety of my family and those who drive on the roads with me. I have seen many other dodge Durango of the same model years that have a similar problem. There is a large online community who report the same issue. I hope this issue has not caused an accident for anyone else.

Exterior Lighting
Filed Dec 26, 2023PA

The rear center tail light, “Racetrack light” has water in it and is defective now for the second time, this is a well known issue, but continues to fail. Dodge will not cover the repair even with a maximum care warranty, pushing a well documented issue back to the consumer.

Exterior Lighting
Filed Nov 3, 2023TX

The rear tail light(race track light) has lost its seal and water has protruded the sealed of the LED tail light causing disruption in the light functioning properly. I have taken my vehicle to the dealership, it does have an extended warranty from Mopar on the vehicle, but the dealership will not cover. The replacement cost of repairing the rear tail light. The dealership informed me that this was a reoccurring issue for Dodge Durango‘s. I am concerned that the tail light will completely fail, and I will be involved in an incident due to the driver behind me not being able to recognize my vehicle with the tail light not functioning properly..

Engine
Filed Sep 27, 2023GA

Bought brand new in 2017 with regular car maintenance, this 2017 dodge durango starting having engine problems now with almost 100k miles on it. at first we had the check engine light on. It has smoke and misfire on cyl 3car didn't star. Mechanic repaired head on rt head on all related gaskets, replaced starter. Now, out of the sudden car starting leaking oil, took it to the mechanic and they said the engined must be replaced because a cylinder rod went through engine block. The car only has 103k miles, it always had regular and proper maintenance.

Seats
Filed Aug 30, 2023FL

Vehicle was sitting, not driven and parked for a couple days, got into the car and the saw the front passenger headrest airbag had deployed. Vehicle has not been in an accident or been damaged.

Seats1 injured
Filed Aug 28, 2023FL

I was driving with my 16yr old and the headrest popped open and hit her in the back of the head

Steering
Filed Jun 22, 2023WV

Electric Power Steering failed at 3 years (2020) as of this date (6/2023) no repair parts (paid for years ago) can be had. Even junkyard parts are VIN-coded making them also useless.

Steering
Filed Jun 16, 2023AK

I took my 2017 Durango RT AWD in for my steering rack locking up on me while driving and after being parked out in the cold for about 10 min. The two technicians working on it did there multi point inspection and stated that my CV boot had a slight tear and needed replacement as the gears had sediment but were not able to recreate my issue as no codes came out minus a message stating Steering Rack was hot and was limited. A few hrs later they called and said it was done and when I picked it up after paying over $1000 I was not able to leave parking lot because the steering was locked. The brought out the techs and tried to get some codes with no luck. I did even ask to see the old CV boot to see what happened and they told me that they could not show it to me because it was a core they had to swap out. Either way, they told me that the worst thing they did not want was that I needed a new rack and pinion and was looking upwards to $5000 with labor($2K for part alone). It took me about 20 min in their parking lot moving forward and backwards until it unlocked on me. Essentially, I made it home 45 min later fighting with steering which locked up on me while driving almost crashing into the bridge rails on certain occasions or other obstacles as I had to get to the median so I could turn the wheels back in order to warm them up or vehicle to warm up as I was driving in cold weather. When i got home i looked under the vehicle and noticed the passenger steering rack boot cover bei

Electrical System
Filed Jun 11, 2023AL

With the electrical system, the vehicle's rear lighting allows for water intrusion and causing the lighting to short out. An example can be found at the following URL: https://www.dodgedurango.net/threads/this-effing-tail-light.78983/ . This issue costs between $1100-$2000 to fix and requires a whole new rear tail panel. For the visibility/wipers, when the driver attempts to clean the windshield using windshield wiper fluid the windshield wiper fluid line disconnects itself causing the driver to have to come to a stop and re-connect the line.

Electrical System
Filed May 18, 2023CO

Water intrusion into the large tail light causing a short and corrosion that intermittently disables blinkers and running lights

Engine
Filed May 14, 2023GA

My vehicle only has 112,008 miles on it and it suddenly/randomly blew a head gasket. I have been told to purchase a new engine. I get ALL my regular and routine maintenance done on time. This has to have been a bad engine that was in my vehicle originally.

Electrical System
Filed May 6, 2023NY

Shifter knob moves freely without having foot on brake so the shifter doesn’t lock into a gear. Message appears on dash “Service Shifter”.

Electrical System
Filed May 5, 2023PA

This is now the 2nd time the racetrack light that houses the rear taillight assembly has allowed water to gain entry into the electrical system. Causes the lights to corrupt and short out. FCA refuses to acknowledge this issue. This is a problem not just with my vehicle but there are 100's of these reported on the internet. Including a pending class action lawsuit because FCA refuses to acknowledge the issue. We need someone with higher authority to hold FCA accountable and issue a recall with a permanent fix! Please help me and all the other owners!!!!

Power Train
Filed May 5, 2023CA

While I was merging onto the freeway with my daughter, I accelerated to a speed of 60 mph and it felt like my transmission dropped. My car was revving at 5k rpm’s and would not allow me to go any faster than 45 mph. Luckily no accident occurred as I was able to safely get my child and myself off the freeway. I now have a service appointment scheduled with dodge to see why this happened. But after ready these other complaints, I now see this is a potential recall! Hopefully my warranty covers this repair…

Exterior Lighting
Filed May 5, 2023CT

Water in tail lights. Complete failure of marker lights

Power Train
Filed Apr 8, 2023WA

While driving, the transmission gave out. There was no prior indication of any issue - no warning light and no different noise. The car wouldn't change gears, which was an extremely dangerous situation in traffic. This transmission is "supposed" to be so good that there isn't a way to even check the transmission oil - there is no dipstick. Dodge claims that the oil doesn't need to be checked, it is that good. Howerver, after the failure and having it towed to the dealer, the report was that the transmission was was black! How is a consumer supposed to be able to check a basic, required fluid with no dipstick? There isn't a way to have any preventative check on the transmission, yet it just fails without warning? There are at least two design flaws that compromise safety - no way to check the transmission oil, and the transmission completely going out without so much as an engine light coming on first. I purchased the car new, and it only has 70,000 miles on it - a transmission should not have black fluid and go out with that little use.

Exterior Lighting
Filed Feb 28, 2023SC

Back tail track light has water intrusion from a bad gasket that dodge installed on these durangos and I'm scared that it will cause an electrical fire

Exterior Lighting
Filed Feb 26, 2023NY

Apparent defect in racetrack light. Water gets into the racetrack light and causes it to burn out. This will cause the racetrack light to not fully light up when braking. Multiple people have almost rearended me. Did some research and other owners have reported an electrical smell or possible burning smell. Defect was confirmed with car dealership that water is getting into the racetrack light. Sometimes its part of light sometimes its the full light. Unable to pass inspection in NYS without light being completely lit up so this needs to be recalled as it is a safety issue and should be fixed by Dodge.

Exterior Lighting
Filed Feb 21, 202360,000 milesPA

The contact owns a 2017 Dodge Durango. The contact stated that while driving the vehicle, the rear brake lights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the rear brake light bulbs had failed due to water and condensation inside the rear taillight assembly housings. The light bulbs were replaced, and the failure was temporarily fixed; however, the failure reoccurred. The contact stated that the rear taillight assembly housings had been replaced on two previous occasions for the same failure. Additionally, the rear back-up camera malfunctioned and no image was displayed. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 60,000. The contact stated that the rear brake lights were replaced for a second time but the problem still persists.

Electrical System
Filed Feb 17, 2023VA

The car shut off while in drive. I was at a stop sign behind another car. They pulled away, I went to pull up and the car shut off. It started back up after being turned off and restarted.

Exterior Lighting
Filed Feb 13, 202340,000 milesMA

The contact owns a 2017 Dodge Durango. The contact stated that the taillights failed to operate as needed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that a circuit chip was burned due to contact with an unknown fluid. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

Engine
Filed Feb 10, 2023NY

The oil cooler/ filter housing leaked causing oil to pool on the motor and leak from the vehicle. It’s apparently a common problem with this engine. It’s said that if the oil leak wasn’t noticed at first the engine would’ve seized. Definitely a defect on the manufacturers end.

Structure › Body1 injured
Filed Feb 4, 2023TX

The sunroof spontaneously exploded and shattered all over while driving on the highway at approximately 65 miles an hour. Mother and child were in the vehicle. The sunroof was opened on "vent" position. The sunroof cover was also opened (cover inside the vehicle) Mother and child sustained minor physical injuries however, this could have been a major much bigger accident with many other vehicles on the road involved.

Exterior Lighting
Filed Jan 18, 2023NJ

Rear Tracklights has water intrusion. This is a safety hazard and should be a recall asap

Exterior Lighting
Filed Dec 9, 2022VA

All of my lights on the back of my vehicle are out due to water damage. This is a known problem with these vehicles. The vehicle has less than 50,000 miles. The cost for a replacement is $1500. Dodge has known of this issue for many years has done nothing to correct it. It will not pass the state safety inspection with the lights out. It is a safety issue because I have no rear lights. We contacted Dodge. They told us if this becomes a recall, they will reimburse us for repairs. This has been an issue for many years and they have neglected to repair the problem. Thank you for your assistance in this matter.

Electrical System
Filed Nov 21, 2022MN

The whole back panel of tail, break, blinker, licenses plate lights do not work. The seal does not perform properly and causes water to build up in the lights and fries them. It causes the vehicle to be unsafe when driving due to no lights working. No warnings were given at all just completely quit working.

Steering
Filed Nov 12, 2022WV

The electrical power steering failed making it nearly impossible to steer.

Seats
Filed Oct 24, 2022LA

Passenger Seat Headrest deploys

Air Bags
Filed Oct 13, 2022FL

Driving down the road around 35mph and front passenger active headrest deployed out of nowhere. Luckily my daught wasn't taller than what she is or it would have impact the backnof her head.

Vehicle Speed Control
Filed Oct 7, 2022CA

When driving on the freeway I went to accelerate the car then begin to accelerate by itself even when I was hitting the brakes it would not slow down. Finally after a few seconds it slowed down. About a week after that started feeling like the transmission was having issues. Now I cannot drive my car. And this happened about three times with the acceleration of the car doing that by itself.

Steering
Filed Sep 25, 2022WV

Started car and got a C2217-00 code Electic power steering module internal. Electric Power Steering is disabled. The part is unavailable. Making the vehicle useless. Can't use a used part, the VIN is programmed into the unit, on starting you get a VIN mismatch error and the Electric Power Steering is again disabled.

Air Bags
Filed Aug 23, 2022CA

Airbag warning light comes on and off when vehicle is moving or when vehicles is in park. It’ll take off at times but will re-appear randomly.

Air BagsCrash
Filed Aug 1, 2022IA

No lights on the dashboard were on but the radio/ climate control center screen was flashing. Shut screen off. Was involved in motor vehicle accident with front end collision. Police report and insurance notified. Air bags did not deploy. Approximate speed on impacted was 30mph. Two days prior the auto stop and start system was flashing on dashboard.

Engine
Filed Jul 18, 2022NY

The car has a defect on the construction or installation of ridge coolant lines making them very susceptible to failure. Countless reports online of coolant leaks that were not easily recognizable and requires extensive maintenance to correct. My car will requires the transmission to be completely removed and drop to be able to fix a coolant leak.

Vehicle Speed Control
Filed Jul 18, 2022TX

I have taken it twice to the dealership. There is an issue with the rpm and i receive several light on my dash. The most dangerous is when I try to speed the RPM goes so high and it stops driving. They told me it had something to do with the recall but the recall has expired so now i have to fix it.

Exterior Lighting
Filed Jul 7, 2022OH

The rear “track light” which includes the camera within the assembly collects water from a failed seal. This causes lights and electrical components to be damaged and stop working. Drivers losing function in their brake/tail lights and cameras causes dangerous situations on the road. This is a common issue in the 14’-‘20 models.

Electrical System
Filed Jun 4, 2022NJ

Have had ongoing issues with the electrical system since I purchased this vehicle new yet the dealership continued telling me they couldn't find anything until now. My SUV is 5 years old and now all of a sudden needs a new wiring harness.

Structure › Body1 injured
Filed May 10, 2022CA

The suspension rod that lifts and holds the liftgate open snapped at the bolt and broke. The liftgate can only be opened and close manually now. It has fallen on my arm and caused bruises multiple times. I fear it can fall on my head or my children's. I haven't taken it to get repaired as I'm sure it will be costly and money is very tight. I only had this vehicle for 4 years when this happened and it has low mileage. I have read about other Durangos having this same issue.

Electrical System
Filed Apr 16, 2022KS

Water leaking in the race light and now for the third time water is in there again and now the right side is burnt out!

Exterior Lighting
Filed Mar 7, 2022NY

There is a gap between the lift gate lamp and the frame of the vehicle allowing for water build up in the lighting causing for the brake lights to malfunction and go out at random times. Dealer wants to charge 1,500 to replace light but refuses to acknowledge that the issue is cause by the gap between the frame and the light. Constantly have to bleed out water from my brakes until they went out

Exterior Lighting
Filed Feb 28, 2022VA

The rear tailgate lights, which operate in conjunction with the tail lights, fills up with water over time. The water then shorts out the LED lights.

Electrical System
Filed Feb 24, 2022TN

Water is able to leak into the rear hatch “racetrack” tail light by means of a faulty sealing system used on the tail Light across the back hatch. The water then grounds out the break and tail light function as well as numerous other electrical systems (in my case the radio and whole vehicle control system located in the dash). The seal on the light is a non serviceable item and the manufacturer claims the only fix is to replace the entire light at a cost in excess of $1,500.00. The gap in the seal is large enough for insects to enter the light as well, so not at all water tight as a external light should be.

Unknown or Other
Filed Feb 9, 2022LA

When driving the vehicle there is loss of acceleration and doesn't go faster than 10 miles per hour while I was on the freeway. I had to pull over to a stop on a busy freeway with 4 children and myself a single mother. I was scared that I may be rear ended while on the freeway. I had it towed to the dealer and they said it was the transmission.

Engine
Filed Feb 3, 202280 milesNY

The contact owns a 2017 Dodge Durango. The contact stated that while driving, the vehicle stalled while utilizing the AUTO STOP/START feature. The contact was able to pull over. The shift to park message was blinking and the AUTO STOP/START exclamation was displayed. The check engine warning light was illuminated. Additionally, the headlamp was inoperable. There was an abnormal knocking noise detected from the transmission. The vehicle was taken to the local dealer but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer; Star Chrysler Dodge Jeep Ram (211-10 Jamaica Ave, Queens, NY 11428(844) 291-4802) who was also unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer contacted the owner and informed him a specialist would be looking at the vehicle; however, no further assistance was provided. The approximate failure mileage was 80.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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