NHTSA attached 2 advisories to recalls on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
When it fails
09400094,000 milesMedian miles at failure
884 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.
Most common 2004 Dodge Durango problems
520 of the 1,115 complaints (47%) are about the engine.
Component
Reports
Crashes
Fires
Injuries
Engine
292
1
8
0
Engine and Engine Cooling · engine
141
0
8
0
Air Bags · airbags
128
15
0
20
Electrical System
112
1
22
1
Engine and Engine Cooling › Engine · engine
68
1
0
0
Power Train · transmission
46
3
0
0
Electrical System › Instrument Cluster/Panel
32
0
14
0
Vehicle Speed Control · throttle and acceleration
27
6
1
1
Power Train › Automatic Transmission · transmission
19
2
1
2
Electrical System › Wiring › Interior/Under Dash
15
0
11
1
2004 Dodge Durango engine problems
47% of all complaints
520 of the 1,115 complaints are about the engine. This is what owners describe:
stalls31% · 160
knocks, grinds or clunks21% · 110
leaks oil or fluid10% · 50
turns on the check engine light8% · 43
sets off warning lights on the dash7% · 36
will not start7% · 34
Share of the 520 engine complaints whose text describes each symptom. One complaint can describe several.
“The vehicle will intermittently shut off without warning. Does not sputter or stall out it just shuts off like you turned the key off. No codes thrown so the dealer wont acknowledge it. Vehicle will start right back up but I have seen several complaints where people have wrecked because they lost control of steering and braking.”
Owner complaint, filed Oct 30, 2019 at 161,334 miles
“I have experienced this incident several times. When it rains really hard or when the car is taken through the car wash, some how the water reaches the motor. It will start acting up (stalling) and have trouble "going." it will then trigger a check engine light and the motor will die. I have had the check engine light checked while on and spark plugs replaced per the check engine light.”
Owner complaint, filed Jul 10, 2019 at 130,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 2004 Durango peaked in 2015, with 129 filed that year. No recall on file covers the engine, the subject of 47% of the complaints. In 2026 owners filed 1 so far.
Filed Dec 21, 201761,791 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy. Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Air Bags › Frontal › Passenger Side › Inflator Module16V352000Do not drive
Filed May 24, 20164,648,270 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
Risk. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy. Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Air Bags › Frontal › Driver Side › Inflator Module15V313000Do not drive
Filed May 26, 20154,077,169 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain model year 2005-2009 Dodge Ram 2500, 2004-2008 Dodge Ram 1500 and Durango, 2006-2009 Dodge Ram 3500, 2008-2010 Dodge Ram 4500 and 5500, 2007-2008 Chrysler Aspen, 2005-2010 Chrysler 300, 300C, 300S, and SRT8, 2006-2010 Dodge Charger, 2005-2008 Magnum, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the affected Chrysler and Dodge owners and Mitsubishi will notify the affected Raider owners. Dealers will replace the driver's frontal air bag inflator, free of charge. The recall began for Chrylser on June 8, 2015. The recall for Mitsubishi started on June 24, 2015. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Mitsubishi owners may call 1-888-648-7820. Chrysler's number for this recall is R25. Note: This recall supersedes recall 14V817 in its entirety. Vehicles that have had their driver side frontal air bag replaced previously need to have their air bag replaced under this recall as well.
Filed Dec 3, 2014250,896 vehiclesChrysler Group LLC
Defect. Chrysler Group LLC (Chrysler) is recalling certain model year 2004-2005 Dodge Ram 1500, 2500, and 3500, 2004-2005 Dodge Durango, 2005 Dodge Dakota, 2005 Dodge Magnum and 2005 Chrysler 300, 300C and 300 SRT8 vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Chrysler will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. For vehicles that were sold, or are currently registered, in Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, owners were notified and the recall began on December 5, 2014. For all other vehicles, Chrysler notified owners and the recall began on February 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P40 Expanded. Note: This recall has been superseded by recall 16V-352. This recall superseded the passenger air bag portion of recall 14V-354.
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Electrical System › Instrument Cluster/Panel07V092000
Filed Mar 9, 2007328,424 vehiclesDaimlerchrysler Corporation
Defect. ON SOME SPORT UTILITY VEHICLES, UNDER CERTAIN OPERATING CONDITIONS, AN INTEGRATED CIRCUIT IN THE INSTRUMENT CLUSTER THAT CONTROLS INTERIOR LIGHTING MAY OVERHEAT.
Risk. THIS COULD POTENTIALLY CAUSE AN INSTRUMENT PANEL FIRE.
Remedy. DEALERS WILL INSPECT THE CLUSTER FOR DAMAGE AND REPLACE IT FREE OF CHARGE. THE RECALL BEGAN ON APRIL 2, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-140.
Electrical System › 12v/24v/48v Battery › Cables04V578000
Filed Dec 8, 200471,763 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN SPORT UTILITY VEHICLES BUILT WITH A 5.7L, 4.7L, OR 3.7L ENGINE, THE POSITIVE BATTERY CABLE MAY CONTACT THE FRONT SUSPENSION UPPER CONTROL ARM MOUNTING BRACKET.
Risk. THIS CONTACT COULD ABRADE THE CABLE AND CAUSE A SHORT CIRCUIT, WHICH MAY RESULT IN AN UNDERHOOD FIRE.
Remedy. DEALERS WILL INSPECT THE BATTERY CABLE AND, IF NECESSARY, REPOSITION IT AWAY FROM THE CONTROL ARM MOUNTING BRACKET. THE RECALL BEGAN DECEMBER 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Filed Jan 14, 200421,053 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L AND 4.7L ENGINES, THE THROTTLE CONTROL CABLE MAY INGEST WATER AND FREEZE DURING EXTENDED COLD TEMPERATURE.
Risk. THIS COULD CAUSE THE THROTTLE TO STICK IN THE OPEN POSITION AND RESULT IN A CRASH.
Remedy. DEALERS WILL REPLACE THE THROTTLE CONTROL CABLE. OWNER NOTIFICATION BEGAN ON JANUARY 19, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Electrical System › Wiring › Interior/Under Dash03V528000
Filed Dec 12, 200327,586 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN SPORT UTILITY VEHICLES, AN INSTRUMENT CLUSTER CIRCUIT BOARD CAPACITOR MAY OVERHEAT.
Risk. THIS COULD POTENTIALLY RESULT IN AN INSTRUMENT PANEL FIRE.
Remedy. DEALERS WILL REMOVE THE CAPACITOR FROM THE CIRCUIT BOARD. OWNER NOTIFICATION BEGAN ON DECEMBER 17, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.
All 9 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 9 name the 2004 Durango.
Desiccated Air Bag Inflator RuptureEngineering analysis EA21002Open
Opened Sep 17, 2021airbags
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at …
Air Bag Inflator RuptureEngineering analysis EA15001Open
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field …
Air Bag Inflator RupturePreliminary evaluation PE14016Closed
Opened Jun 11, 2014Closed Mar 2, 2015Led to recall 13V172000airbags
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field …
Opened Aug 28, 2006Closed Mar 15, 2007Led to recall 07V092000electrical system
This investigation originated from complaints received by the agency reporting instrument panel (ip) fires on vehicles that were covered under a prior recall (recall 03v528) by daimler chrysler (dcc) to correct a cracked capacitor in the ip.dcc has now identified another condition that can cause overheating of an integrated circuit that controls interior lighting.this condition affects certain model year 2004-2006 dodge durango vehicles.dcc's march 6, 2007 letter to the agency states, under certain operating conditions, an integrated circuit located in the instrument cluster may overheat and …
INSTRUMENT PANEL FIRESRecall query RQ06006Closed
Opened May 5, 2006Closed Aug 28, 2006electrical system
This investigation originated from complaints received by the agency reporting instrument panel (ip) fires on vehicles that were recalled(recall 03v528) by daimlerchrysler (dcc) to correct a defect that caused ip fires.the recall corrected a defect caused by a certain capacitor on the ip printed circuit board (pcb) that could crack and overheat.the fire could occur without warning while the vehicle is parked or in use.the recall remedy was to remove the capacitor from the ip.ips used for vehicles produced after the recall (december 2003) did not contain the capacitor.odi has also received …
STEERING WHEEL AND STEERING SHAFT BOLTSEngineering analysis EA06004Open
Opened Mar 9, 2006steering
On march 9, 2006 odi upgraded preliminatry evaluation pe05-056 to engineerning analysis ea06-004 to investigate allegations of loose or missing steering shaft coupling bolts and steering column retaining bolts in model year (my) 2004 through 2006 dodge durango sport utility vehicles and my 2005 through 2006 dodge dakota pickup trucks.either condition could result in a loss of steering control.although odi identified some quality issues in the manufacturing processes for the dakota and durango vehicles, the data do not indicate that a safety defect trend is present in either population.the …
ENGINE STALLEngineering analysis EA05018Closed
Opened Nov 2, 2005Closed Aug 29, 2007transmission
Analysis of the complaint, field report and warranty data shows that the majority of stalling incidents in the subject vehicles appear to be related to the engine calibration concerns that daimlerchrysler addressed with service bulletins releasing revised pcm software.analysis of the complaints and odi's survey of owners of vehicles that received engine management software updates under tsb #18-013-05 show that these stalling incidents have the following characteristics: - they occur at low speeds, often during parking lot ordriveway maneuvers; - they occur during decelerations, such as …
STEERING WHEEL AND SHAFT BOLTSPreliminary evaluation PE05056Closed
Opened Oct 26, 2005Closed Mar 9, 2006steering
On october 26, 2005 odi opened pe05-056 to investigate allegations of loose or missing steering wheel or steering shaft coupling bolts in model year (my) 2004 and 2005 dodge durango sport utility vehicles and my 2005 dodge dakota pickup trucks manufactured by daimlerchrysler corporation (dcc).during pe05-056 odi identified 3 owner complaints to odi or dcc, 21 field reports to dcc and 142 warranty claims related to the alleged defect conditions.the reports and claims included 8 incidents of either steering wheel separation or steering shaft decoupling while driving due to loose or missing …
ENGINE STALLPreliminary evaluation PE05027Closed
Opened May 16, 2005Closed Nov 3, 2005transmission
On may 16, 2005,odi opened preliminary evaluation pe05-027 to investigate complaints of engine stalling in model year 2004-05 dodge durango suvs and ram 1500 series pickups equipped with the 5.7l v8 engine.information provided by daimlerchrysler during pe05-027 indicated that a large percentage of the complaints are related to an idle undershoot condition that may cause the engine to stall during turning maneuvers.in february 2005, daimlerchrysler revised the powertrain control module software in production vehicles and issued a technical service bulletin (tsb 18-013-05) releasing the new …
Technical service bulletins
81 on file
Repair instructions the manufacturer sent its dealers for the 2004 Durango. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 17equipment 16transmission 12body and frame 11engine 11steering 3equipment adaptive/mobility 2suspension 2
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with …
Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a Non-EGR application. Unless, the EGR Block-Off Plate is being transferred from the old engine.
ENGINE CYLINDER MISFIRE OR IGNITION COIL MALFUNCTION DURING HEAVY RAIN OR CAR WASH. *TT
Showing the newest 6 of 11 bulletins about the engine, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2004 Dodge Durango 4-DR.
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★★★★★
19.1%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Electrical System
Filed Sep 2, 2026NV
Recall for cluster, dealership said they could not. Get the parts to fix it.they fixed the airbags said we could pick the car up, called the company that sent the recall letter they said I could buy the part,or I could call other dodge dealerships, I have not had a car since I got the do not drive letter which was in March,I also had to use my AAA to get it towed to fernley which is about 80 miles
Vehicle Speed ControlCrash
Filed Oct 4, 2024IA
I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.
Engine
Filed May 14, 2024115,000 milesNC
The contact owns a 2004 Dodge Durango. The contact stated that while his wife was driving 10 MPH and making a left turn in the rain, the vehicle shut off. There were no warning lights illuminated. While at a car wash, the vehicle shut off. The contact stated that the water was entering the engine compartment. The vehicle was taken to the local dealer, where an unknown diagnosis was provided. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 115,000.
Electrical SystemFire
Filed Jul 3, 2023AL
Was sitting at a traffic light and a driver pull up beside me on my drive side, and ask me was my car running hot because she saw that it was smokeing, and i told her no it's not running hot and i would check it out at the service station down the street. before i could pull off another car pull up on my passenger side and said that my car was on fire and that i needed to get out before it blows up and get on the ground. i got out and look on the passenger side and saw that it was on fire , i saw fire droping on the ground like plastic melting . and said to myself that it might be a electrical fire so i was going to disconnect the battery as i walk back to the front of the car i saw withe smoke coming out from under the hood near the windshiled on the passenger side and before i could get to the front it turn to black smoke in and few seconds later it was on fire by the time i walk over to the dirver side. call 911 police got there frist in about 7 min it was so hot that it melting the windshiled i move to the other of the building that it was on the side of and look on as it burn fire department came, and in ten minutes the A/C lines popped and i heard the battery pop. the fire department put it out in about 3 sec . in ten minutes it had burn up just greatful to god i got out to look before trying to go to the service satation and ended up dead from blowing up the service station. i had taken it to McSweeney CHRYSLER DODGE Jeep RAM. ON 09/28/22 DASH LIGHTS COMING ON AND TACH
Electrical System
Filed Mar 23, 2023CA
While driving my vehicle this morning my odometer completely shut off while on the freeway and all my little lights on the dashboard went on. My turn signals, as well as my brake lights stopped working as well.
Trailer Hitches
Filed Oct 28, 2022KY
2004 DODGE DURANGO. CONSUMER WRITES IN REGARD TO RUSTING OF THE HITCH.
Electrical System
Filed Jul 8, 2022FL
While driving in rain my car stalls and gets shaky. I had it cut off in the midst of driving which can cause harm to myself and others. The cowl doesn’t protect the components under the hood from moisture when it rain causing my vehicle not to function properly. As a result of this my engine light has displayed but goes away when it stops raining. Not a safe car to drive in the rain.
Steering
Filed Jun 28, 2022MI
Driving home the steering became very stiff hard to drive , Made it home, power steering pouring out . found out the hydraulic transfer lines had burst Only 100,000 miles on durango. Lucky i was not driving on the express way. dodge durango 2004 5.7 L v8 2wd piece of junk
Air Bags
Filed May 17, 2022MS
Airbag warning dash light comes on intermittently. The Takata airbag recall has been corrected, but the light still comes on. This warning light first appeared on, or about 6 months ago. I have not taken this vehicle back for dealer to re-inspect the issue. The obvious concern here, is whether or not the airbag will fail, when needed, or the airbag might deploy inadvertently.
Unknown or Other
Filed Sep 25, 2021AZ
I brought my vehicle to an Phoenix AZ dealership off of Black Canyon Highway or I-17 on Camelback for airbag safety recall and interior lighting recall and any others needed. When I dropped it off initially I parked on lot by the garage inc front of the rental car business directly in front. I exited my vehicle walking up to repair garage to make sure I could drive into it for recall repair. I walked back opened my driver's door and sat in the seat.(legally able to safely driver by entering through the driver's door) I drove it up there. Upon arriving after they provided the airbags recall, moved my dome light which was located on driver's door module that also has other functions,(moved to another module preventing an interior fire on long trips which I was moving for a job to Audubon MN that next few days) and I was unable to enter the vehicle by my driver's door. I had to physically crawl in the passengers side of car over the middle area and drink holders to squeeze my legs under the steering wheel. They informed me it was like that. I requested the video from rental employee mgr or person in charge and he stated "it would be like finding a needle in the haystack". It happened that I also sat for over 3 hours till close there, had a mgr request 2 inspections from his men, filed a complaint, talked with several reps and all before I left the lot. Also I had a tire light on my dash, and others that I find out are all connected to the module the dome light used to be attache
Power Train
Filed Jun 1, 2021100,000 milesLA
The contact owns a 2004 Dodge Durango. The contact stated while driving approximately 65 mph, the vehicle jerked and automatically engaged into four-wheel drive. The vehicle was taken to the dealer where it was diagnosed that the transfer case needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.
Engine
Filed Jan 25, 2021TX
CAR WAS PARKED ON A THURSDAY, WAS RUNNING FINE WITH NO PROBLEMS. RAINED ALL WEEKEND. WENT TO START IT ON MONDAY MORNING, PRODUCED A HORRIBLE GRINDING NOISE AND WOULD NOT START. RESEARCH SHOWS THAT THE COWL HAS ALLOWED WATER TO LEAK UNDER THE HOOD AND PUDDLE ON THE MOTOR ALLOWING IT TO SEEP INTO THE INTAKE AND HYDROLOCK THE MOTOR. APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THIS YEAR MAKE AND MODEL BUT NOTHING HAS BEEN DONE TO RESOLVE IT. NOW I AM WITHOUT A RUNNING VEHICLE AND CAN NOT AFFORD TO FIX IT OR REPLACE IT.
Air Bags
Filed Jan 6, 2021MO
GOOD DAY I OWN A PRECIOUS 04 DODGE DURANGO I'VE BEEN MAINTAINING WELL OVER THE YEARS. BUT AS OF LATE SOME ISSUES AROSE WITH MY AIR BAG SENSOR AND OIL LIGHT FLICKERING ON DASH WHEN BRAKE AT IDLE. I DON'T DRIVE TOO FREQUENTLY EXCEPT THE NORMAL WORK SCHEDULE MON-FRI SO I DONT GO FAR ESPECIALLY SINCE THESE PROBLEMS AROSE NEVER BEEN IN AN ACCIDENT NOR INTERGRATED PARTS
Engine
Filed Nov 15, 2020118,000 milesKS
BLOWN ENEGINE DUE TO CYCLINDER MISFIRE AND BNDING ROD CAUSED BY FAULTY COWL PANEL. THIS HAPPENED WHEN IT RAINED I WENT TO START ENEGINE AND IT BLEW
Unknown or Other
Filed Aug 17, 2020152,000 milesKS
TRIED TO BUY A CAR ON 7/6/20, DEALERSHIP RAN CARFAX ON MY CAR TO DETERMINE TRADE IN VALUE. WAS MADE AWARE THERE WAS POSSIBLE ODOMETER ROLLBACK. CONTACTED THE DEALER WE PURCHASED THE CAR FROM IN 2013. SENT COPY OF CARFAX TO SHERRY CARREY (OFFICE MGR) SHE TOLD ME IF WAS PROBABLY JUST A TYPO & SHE HAS HAD SUCCESS IN FIXING THINGS LIKE THIS IN THE PAST. SHE ASKED ME TO GIVE HER A LITTLE TIME TO GATHER SERVICE RECORDS & PREVIOUS RUTILE INFORMATION. THAT WAS ON 7/9/20. I HAVE NOT HEARD FROM THEM SINCE & THEY WON'T TAKE MY CALLS. I LOST HAVE NOW LOST OUT ON 2 CARS I TRIED TO PURCHASE. I HAVE COPIES OF THE CARFAX, SALES CONTRACT, TITLE & SOME SERVICE RECORDS. WE WERE SHOCKED TO LEARN THIS, WHEN TRYING TO SELL THE CAR. PLEASE ADVISE
Electronic Stability Control (esc)
Filed Aug 7, 2020188,000 milesAZ
I TOOK MY DURANGO IN FOR 3 RECALLS AT KELLY BLUE BOOKS DIRECTION AFTER PUTTING MY VIN IN FOR CHECK ON WEBSITE. I WENT TO BILL LUKE 2425 W CAMELBACK RD INVOICE NUMBER [XXX] AND NOW MY DRIVER SEAT IS NOT ABLE TO BE ACCESSED FROM OUTSIDE MY DOOR BY KEY FOB, MANUAL UNLOCK OR DOOR HANDLE. MY DOOR BEEPS LIKE ITS AJAR, MY TIRE LIGHT IS ON MY DASH, THE RADIO CUTS OUT IN AND OUT. I SPOKE WITH MANAGER 2 TIMES. I CALLED THE 800 NUMBER HE PROVIDED. HE STATED IT WASN'T THEIR FAULT AND REFUSED TO CORRECT IT. IT WAS NOT LIKE THAT BEFORE I DROPPED IT OFF AND I ADDRESSED IT BEFORE LEAVING THE LOT. IM SUPPOSED TO DRIVE ACROSS COUNTRY TO MN AND BE WORKING. IM TERRIFIED. MY FIANCE DIED. A WIRING OVERHEATING FIRE ON HIS WAY TO MN AND TO ME. I WANT MY VEHICLE FIXED AND SAFE. MY NAME IS [XXX]. 2 RECALLS WERE AIRBAGS AND THE OTHER WAS A WIRING ISSUE OF OVERHEATING AND CAUSING A FIRE. MY VEHICLE IS IN HORRIBLE SHAPE NOW. IT HAPPENED 08/05/2020 CUSTOMER NUMBER [XXX] G07 SAFETY RECALL REMOVED AND TESTED INSTRUMENT PANEL CLUSTER. MOVED DOME LIGHT CIRCUIT FLASHED THE CCN. PLEASE ADDRESS THE DEALERSHIP AND FIX MY WIRING AND DOOR THAT IS NOT ABLE TO BE USED EVEN TO GET IN NOW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Engine
Filed Jul 20, 2020200,000 milesCA
THE PROBLEM HAPPENS TO EVERY HEMI VEHICLE. AS IT AGE. EXHAUST MANIFOLD WILL START TO LEAK. MAKING A TICKING SOUND.
Fuel/Propulsion System
Filed Jul 6, 2020220,000 milesFL
THE FUEL TANK INLET CHECK VALVE IS NOT WORKING PROPERLY CAUSING FUEL TO NOT GO IN THE TANK AND SPILL OUT AS IF ITS FULL WHEN ITS NOT. THE UNDERLYING ISSUE IS THAT ITS ONLY LISTING A RECALL ON 2005 MODELS WHEN ALL VEHICLE AFFECTED SHOULD BE ADDED. THIS IS A MANUFACTURING ISSUE AND NO OWNERS SHOULD HAVE TO PAY FOR THEIR MISTAKE
Electrical System
Filed Jun 16, 2020147,500 milesVA
TRANSMISSION MOTOR CASE ACTUATOR SWITCHES ON AND OFF ON IT'S OWN OR WHEN I HIT THE UNLOCK BUTTON ON THE REMOTE. THE SVC 4WD/4LO SERVICE ENGINE LIGHTS COME ON AND OFF AT RANDOM TIMES AS I AM DRIVING. AT TIMES IT WON'T MOVE ALTHOUGH EVERYTHING IS ON AND WAS RUNNING FINE A MOMENT AGO ESPECIALLY WHEN YOU COME TO A STOP OR SLOW DOWN. *TR
Power Train
Filed Apr 22, 2020180,000 milesWA
VEHICLE SWITCHING INTO 4LOCK WITHOUT INDICATION ON DASH OR WARNING OF WHEN IT WILL HAPPEN. SVC LIGHT COMING ON AND OFF OFTEN AT LOW SPEEDS TURNING THE VEHICLE IS UNPREDICTABLE AND DANGEROUS TO DRIVE DUE TO THE ADDITIONAL GAS THAT NEEDS TO BE APPLIED TO GET THE CAR TO MOVE... IT THEN JUST SUDDENLY LETS GO.
Electronic Stability Control (esc)
Filed Feb 12, 2020MA
MY ENGINE SHUTS OFF WHILE I AM DRIVING MY VEHICLE . WITHOUT WARNING. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THE VEHICLE COMES TO A COMPLETE STOP WHEN IT SHUTS OFF.
Power Train
Filed Jan 11, 2020251,000 milesFL
WHILE I WAS DRIVING THE 4 WHEEL DRIVE TURNS ON AND OFF AUTOMATICALLY 1 TIME IN A PARKING LOT GOING 5 MPH AND THE 2 AND TIME DRIVING 30 MPH. THE WHEELS FELT LIKE THEY LOCKED UP HAD TO PULL TO THE SIDE OF THE ROAD
Electrical System
Filed Dec 31, 2019IN
WENT TO GO START DURANGO & HEARD A LOUD BOOM, & NOW IT SEEMS TO BE KNOCKING & NOT DRIVABLE NOW, AFTER DO RESEARCH ONLINE WE CAM ACROSS THAT ON THESE MODELS (2004 DODGE DURANGO 5.7 HEMI MAGNUMS) IT SEEMS TOO LEAK WATER INTO WHERE THE ENGINE IS DUE TO HOOD MANIFOLD IS DESIGNED HORRIBLY & WATER LEAKS ON WIRES, SPARK, PLUGS, ENGINE ETC. ETC. WE'VE NOTICED WHEN WE DROVE IN THE RAIN OR EVEN GOING THROUGH A CARWASH THAT THE DURANGO WOULD SPUTTER AS IF IT WAS GOING TO DIE & IT HAS A COUPLE TIMES & TOOK ABOUT 15 MINS TO START AGAIN, AFTER THIS EVENT HAS HAPPENED WE THANK GOD THAT IT HAPPENED AT HOME & NOT ON THE INTERSTATE AROUND OTHER VEHICLES BECAUSE THIS IS A SERIOUS SAFELY ISSUE THAT NEEDS TO BE ADDRESSED & NOW WE ARE OUT OF A VEHICLE AT THE MOMENT AND WE ARE STILL CURRENTLY MAKING PAYMENTS ON THIS VEHICLE FOR ANOTHER YEAR AND A HALF AT-LEAST.
Air BagsCrash3 injured
Filed Dec 16, 2019250,000 milesMO
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS GOING DOWN A GRAVEL ROAD AND THE BRAKES MALFUNCTIONED. AS A RESULT, THE CONTACT'S VEHICLE DID NOT STOP AND T-BONED THE OTHER VEHICLE. THE ENTIRE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED. THE VEHICLE WAS TOTALED AND THE FRAME WAS FRACTURED IN HALF. THE DRIVER OF THE VEHICLE SUSTAINED WHIPLASH AND INJURIES TO THE NECK AND BACK. ONE PASSENGER WAS TRANSPORTED BY TO THE HOSPITAL VIA AMBULANCE AND ANOTHER PASSENGER WAS DRIVEN TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. TRI LAKES FORD (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) ACKNOWLEDGED THE AIR BAGS BEING REPLACED ON OCTOBER 22, 2019, BUT DENIED ANY RESPONSIBILITY FOR THE AIR BAGS NOT DEPLOYING. THE CONTACT CALLED AN ATTORNEY WHO ADVISED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 250,000. *DT *TR *DT*JB
Air Bags
Filed Dec 10, 2019146,000 milesMA
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A POST CARD IN THE MAIL FOR AN UNKNOWN RECALL. THE CONTACT TOOK THE VEHICLE TO GRAVA CHRYSLER DODGE JEEP RAM SRT (29 MYSTIC AVE, MEDFORD, MA 02155, (781) 391-8950) TO HAVE THE VEHICLE REPAIRED. PRIOR TO THE RECALL REPAIR BEING PERFORMED, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT AFTER THE REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 146,000.
Engine
Filed Dec 5, 2019114,000 milesNY
EARLY MORNING AFTER A HEAVY RAIN THE VEHICLE WAS STARTED AND AN EXTREMELY LOUD BANGING NOISE WAS COMING FROM THE ENGINE. ALL FLUIDS WERE MAINTAINED. THE VEHICLE WAS PARKED ON A CITY STREET.
Air Bags
Filed Dec 1, 2019LA
THERE WAS A RECALL ON MY DRIVER AND PASSENGER AIRBAGS. I TOOK IT TO SALSBURY'S DODGE CITY DEALERSHIP IN BATON ROUGE, LA ON SEPTEMBER 23, 2017. MY DRIVER AIRBAG LIGHT IS ON AGAIN. WHAT SHOULD I DO.
Engine
Filed Oct 30, 2019161,334 milesCO
THE VEHICLE WILL INTERMITTENTLY SHUT OFF WITHOUT WARNING. DOES NOT SPUTTER OR STALL OUT IT JUST SHUTS OFF LIKE YOU TURNED THE KEY OFF. NO CODES THROWN SO THE DEALER WONT ACKNOWLEDGE IT. VEHICLE WILL START RIGHT BACK UP BUT I HAVE SEEN SEVERAL COMPLAINTS WHERE PEOPLE HAVE WRECKED BECAUSE THEY LOST CONTROL OF STEERING AND BRAKING. SO FAR THIS HAS ONLY HAPPENED TO ME WHILE AT A STOP LIGHT BUT FROM OTHER REPORTS IT SOUNDS LIKE IT CAN HAPPEN AT ANY TIME.
Engine
Filed Oct 16, 2019174,000 milesMT
BOUGHT THE CAR USED IN 2014. ALWAYS HAD MISFIRE/ROUGH RUNNING PROBLEMS IN HEAVY RAIN OR A CAR WASH. IN MAY 2019, DRIVING IN THE RAIN, THE ENGINE FAILED CATASTROPHICALLY. RESEARCH ON LINE AND MY OWN REPAIRS DISCOVERED A FLAW IN THE FIRST GENERATION COWL GRILL. IT ALLOWED WATER TO FLOOD THE TOP OF THE ENGINE. A LEAK IN THE INTAKE MANIFOLD GASKETS ALLOWED THE WATER TO ENTER THE ENGINE, CAUSING IT TO HYDROLOCK. IT BROKE A CONNECTING ROD. IT DID HOWEVER STILL RUN, BUT WAS VERY NOISY. THE INTAKE LEAK WAS NOT NOTICED IN ANY OTHER CONDITIONS, NOR WAS THE CHECK ENGINE LAMP ON PRIOR TO THIS EVENT. THE ENGINE DID NOT USE OIL OR MAKE ANY OTHER NOISES PRIOR TO THIS EVENT. IT HAS ABOUT 175000 MILES.
Electrical System
Filed Oct 6, 2019MO
VEHICLE WILL DIE WITHOUT WARNING YOU HOLE DRIVING CAUSING A SERIOUS RISK FOR COLLISION. ENGINE STOPS RUNNING AND IS VERY HARD TO STEER OR STOP WITH NO POWER.
Electrical System
Filed Sep 5, 2019130,000 milesTN
COWL UNDER WINDSHIELD DOES NOT DIVERT WATER FROM ENGINE BAY. WATER POOLS ON ENGINE, GETTING INTO THE COIL-OVER-PLUGS (COP) AND INTAKE(GASKET) CAUSING HESITATION STALLING AND ENGINE FAILURE AFTER BEING EXPOSED TO WATER. RAIN, CAR WASH, USING THE WINDSHIELD WASHER. CHRYSLER HAS MADE 7 DIFFERENT VERSIONS OF THE COWL TO ADDRESS THE ISSUE BUT HAS NEVER ISSUED AN OFFICIAL RECALL. THOSE WHO DO NOT HAVE THE LATEST VERSION OF THE COWL (PART# 55362453AK) HAVE TO PAY FOR THE PART AND HAVE IT INSTALLED OR RISK HAVING ENGINE FAILURE WHILE DRIVING DOWN THE ROAD IN THE RAIN. PART THAT SHOULD BE INCLUDED IN RECALL 55362453AK "COWL" THIS IS A KNOWN ISSUE REPORTED BY "DURANGO" OWNERS THAT IS ALL OVER THE INTERNET
Engine
Filed Jul 10, 2019130,000 milesGA
I HAVE EXPERIENCED THIS INCIDENT SEVERAL TIMES. WHEN IT RAINS REALLY HARD OR WHEN THE CAR IS TAKEN THROUGH THE CAR WASH, SOME HOW THE WATER REACHES THE MOTOR. IT WILL START ACTING UP (STALLING) AND HAVE TROUBLE "GOING." IT WILL THEN TRIGGER A CHECK ENGINE LIGHT AND THE MOTOR WILL DIE. I HAVE HAD THE CHECK ENGINE LIGHT CHECKED WHILE ON AND SPARK PLUGS REPLACED PER THE CHECK ENGINE LIGHT. IT IS VERY DIFFICULT TO PLAN ANY TYPE OF TRIP WITH THE THREAT OF RAIN WHILE DRIVING FOR FEAR OF BREAKING DOWN. THE CAR WASH WILL COMPLETELY KILL THE MOTOR AND TAKES SEVERAL TIMES TO RE CRANK. ONCE THE CAR IS DRY, IT RUNS PERFECTLY. I HAVE RED SEVERAL SIMILAR ISSUES ONLINE.
Structure › Body
Filed Jun 25, 2019240,000 milesMO
I WAS GETTING GAS AND AS I PULLED OUT OF THE GAS STATION I WAS GETTING A LOAD TICKING NOISE. TO FIND OUT LATER MY 5.7 HIMI LIFTER AND CAM SHAFTS NEEDS TO BE REPLACED. I GET A REGULAR OIL CHANGE AND FILTER CHANGE. I AM NOT SURE WHY THIS IS HAPPENING BUT I DID SEE THAT THIS IS NORMAL AND 5.7 HIMIS DODGE DURANGOS AND NOT UNDERSTANDING WHY IT HASN'T BEEN RECALLED. I'M A MOTHER OF 3 LITTLE ONES AND I'M TERRIFIED WE CAN GET STRANDED IF MY ENGINE DECIDES TO GO OUT DUE TO THIS ISSUE.
Unknown or Other
Filed May 31, 2019159,364 milesCA
SO MY CAR STARTED MAKING A MECHANICAL NOISE WHEN I WOULD SHUT IT OFF A FEW WEEKS AGO , IT SOUNDED KIND OF LIKE A CLANKING NOISE OR MORE LIKE A FLAP OPENING AND SHUTTING IT WOULD DO IT THEN STOP . THEN IT STARTED TO GET WORSE DOING IT ALOT MORE AND WHEN I WAS AT THE STOP LIGHTS IT STARTED DOING IT AGAIN AS IT WAS DOING THAT NOISE I NOTICED THE 4LO AND 4LOCK LIGHTS TURNING OFF AND ON. SO I FIGUED IT WAS THE 4X4 SWITCHING ON AND OFF .COMES ON WHILE I AM DRIVING . I CAN TELL WHEN IT IS SWITCHED ON BECAUSE MY CAR FEELS LIKE IT LOSES POWER AND IN FACT IT FEELS AS IF IT IS GOING TO TIP OVER IF IT SWITCHES ON WHILE I AM TURNING . I HAVE NO OTHER VEHICLE SO I
Electrical System
Filed Apr 2, 2019120,000 milesNV
I WAS GOING 45 MILES AN HOUR WITH ALL MY 4 CHILDREN AND HUSBAND IN VEHICLE WHEN WITHOUT WARNING THE VEHICLE SHUT OFF. THERE IS NO CODE VEHICLE LOSES POWER STEERING AND BRAKE FUNCTION AND YOU HAVE TO SHUT VEHICLE DOWN AND RESTART TO GAIN CONTROL AGAIN. THIS HAS HAPPENED 7 TIMES! THERE IS NO CODE BEING GIVEN NO ONE CAN DIAGNOSE THIS ISSUE I HAVE BEEN EVERYWHERE AND BEEN TOLD THAT NO ONE CAN DO ANYTHING FOR ME THIS IS RIDICULOUS I HAVE SEEN THIS PROBLEM SPREAD ALL OVER DODGE FOR YOU AND I CANNOT BELIEVE THAT THIS IS NOT A RECALL A WHOLE FAMILY MY FAMILY ALMOST DIED MULTIPLE TIMES BECAUSE OF ITS END THIS IS NOT RIGHT THAT THERE IS NOT A RECALL ON THIS THIS IS SERIOUS THERE HAVE BEEN HUNDREDS OF NEAR-DEATH ACCIDENTS BECAUSE OF THIS ISSUE ALONE THIS NEEDS TO BE LOOKED INTO THIS NEEDS TO BE TAKEN SERIOUSLY AND DODGE NEEDS TO BE HELD ACCOUNTABLE IT HAS NOTHING TO DO WITH SPEED I WAS PARKED IN MY VEHICLE DIED THIS MORNING I'M FORTUNATE THAT I WAS PARKED AND NOT DRIVING THE LAST TWO TIMES I WAS PULLING OUT OF A PARKING LOT IN FRONT OF SOME CARS AND IT JUST DIED I HAD TO TURN ON MY FLASHERS AS QUICKLY AS POSSIBLE SO HOPEFULLY NO ONE WOULD HIT ME AS I WAS DEAD IN THE ROAD THE FACT THAT I CAN'T JUST TAKE THIS TO A SHOP BECAUSE THERE'S ABSOLUTELY NO INDICATION OF WHAT'S GOING ON THERE'S NO WARNING WHEN THIS HAPPENS THERE IS NO CODE AFTER THIS HAPPENS I DON'T FEEL SAFE HUNDREDS THOUSANDS OF OTHERS DO NOT FEEL SAFE AND NOTHING HAS BEEN DONE ABOUT THIS I AM TERRIFIED TO PUT MY FAMILY IN A FAM
Electrical System
Filed Mar 19, 2019ID
ABOUT A WEEK AGO MY ALTERNATOR AND BATTERY HAD TO BE REPLACED, A DAY OR TWO AFTER I HAD THEM REPLACED I WAS PULLING OUT ONTO A STATE ROAD AND I HEARD SOMETHING GOT CRUNCHED, SO I STOPPED AND GOT OUT ANS LOOKED AND NOTHING. GOT BACK IN RHE CAR AND PUT IT IN DRIVE AND I LOOKED DOWN AT MY DASH AND HEART SOMETHING TRYING TO ENGAGE AND ON MH DASH MY SVC 4WD LIGHT STARTED FLASHING.. IM NOT SURE HOW RO FIX IT OR WHAT TO DO, IT DOES IT QUITE FREQUENTLY. I OPENED THE TRUNK AND HEARD IT TRYING TO ENGAGE. STOPPED AT A STOP LIGHT, I CAN HEAR IT TRYING TO ENGAGE TO 4 WD. I HAVE BEEN LOOKING INTO THIA AND I SEE SEVERAL CONSUMERS HAVE HAD THE SAME ISSUES. IT SEEMS DODGE SHOULD BEABLE TO COME UP WITH A PERMANENT FIX, BUT NO RECALLS YET... MY MAIN CONCERN IS, WHAT HAPPENS IF IM DOING 80 MPS ON THE FREEWAY AND IT TRIES TO ENGAGE INTO 4LOW?? THANK YOU FOR YOUR TIME!!
Engine
Filed Mar 11, 2019200,000 milesTX
TAKARA RECALL I PUT OIL ON THE ENGINE CONSTANTLY AS I DONT KNOW WHERES IS GOING THROUGH. NO SMOKE OR LEAK.
Electronic Stability Control (esc)
Filed Mar 4, 2019153,000 milesNJ
I HAD STOPPED AT A STOP SIGN AND ATTEMPTED TO TURN LEFT. AS SOON AS I TOOK MY FOOT OFF BRAKE & ONTO GAS, CAR COMPLETELY STOPPED AND SHUT OFF, LEAVING THE CAR IN THE MIDDLE OF THE INTERSECTION. IT WAS RAINING & SIMILAR HAS HAPPENED TWICE BEFORE DURING RAIN. BOTH PREVIOUS TIMES THOUGH, ALL ELECTRICAL SYSTEMS WOULD WORK BUT I WOULD HAVE TO WAIT ABOUT 15 MINUTES UNTIL CAR WOULD RESTART. THIS TIME HOWEVER, NOTHING WAS WORKING, NOT EVEN HAZARD FLASHERS. EVERY TIME I TRIED RESTARTING, DASHBOARD LIGHTS WOULD BLINK RANDOMLY. I TOOK THE BATTERY TO BE TESTED, WHICH TESTED FINE. IT HAS NOW BEEN 3 DAYS AND CAR WILL NOT RESTART, SAME LIGHTING ISSUES WHEN EVER I HAVE THE KEY IN THE IGNITION, AND NOTHING ELECTRICAL IS WORKING INCLUDING THE KEY TO UNLOCK THE DOORS REMOTELY.
SteeringCrash1 injured
Filed Mar 1, 2019200,235 milesCA
MY STEERING WHEEL LOCKED ON ME WHILE DRIVING COULDN'T TURN WHEEL LEFT CAUSING ME TO CRASH. WHEEL GOT STUCK WHILE MAKING A RIGHT TURN
Electrical System
Filed Feb 24, 2019204,000 milesAZ
THE TRANSFER CASE RANDOMLY SHIFTS INTO 4 WHEEL LOCK AND EVEN 4-LO. THIS HAPPENS EVEN WHEN DRIVING. I CURRENTLY ONLY DRIVE ON CITY STREETS AS I AM CONCERNED THAT IT WILL CAUSE ANY ACCIDENT OR DAMAGE THE VEHICLE IF IT SHIFTS INTO 4-LO AT HIGHER SPEEDS. THE TRANSFER CASE IS CURRENTLY STUCK IN 4 WHEEL LOCK, WHICH MAKES IT VERY HARD TO TURN. I HAVE READ IN FORUMS THAT MOST PEOPLE DISCONNECT THEIR TRANSFER CASE MOTOR, LOSING FUNCTIONALITY BUT MAKING THE TRUCK SAFER. I CANNOT DISCONNECT THE TRANSFER CARE MOTOR WHILE IT IS STUCK IN 4 WHEN LOCK. DODGE SHOULD BE HELD RESPONSIBLE AND FORCED TO FIX ALL THESE VEHICLES.
Electronic Stability Control (esc)
Filed Feb 21, 2019VA
I AM ORIGINAL OWNER AND LOVE MY DURANGO BUT SINCE I HAVE OWNED IT I CANNOT DRIVE IN RAIN. THE VEHICLE SPUTTERS AND DIES AND CHECK ENGINE LIGHT COMES ON. I FOUND SEVERAL PLACES ONLINE OF PEOPLE WITH SAME COMPLAINT AND THE ISSUE IS THE ORIGINAL COWL. I LOOKED AND MINE DOES NOT HAVE A TALLER RIDGE AROUND THE WIPER BOLTS OR A RIDGE TO DIVERT THE WATER FROM RUNNING INTO MY ENGINE. I NEED THE 2ND GENERATION COWL THAT WAS IMPROVED PART #55362453AK OUR FAMILY ALWAYS BUYS DODGE, MY HUSBAND HAS THE 1500 TRUCK AS WELL AS MY DAUGHTER. I DON'T UNDERSTAND WHY DODGE HAS NOT PUT A RECALL OUT ON THIS ISSUES THAT SO MANY ARE COMPLAINING ABOUT. I HAVE TAKEN MY DURANGO SEVERAL TIMES TO THE SERVICE DEPT. AND THEY COULD NEVER FIND THE PROBLEM BUT ONLINE AFTER SEEING EVERYONE WITH SAME ISSUE AND HOW THEY ARE REPAIRING I KNOW I NEED THIS PART. I RAN WATER DIRECTLY OVER THE WINDSHIELD AND AS IT WENT OVER THE EXISTING COWL IT DID INDEED DUMP INTO MY ENGINE AND STARTED SPUTTERING AND SHUT OFF. I TRIED TO FIND THE PART BUT THEY ARE COSTING $180 WITH SHIPPING AND ANOTHER $130 TO HAVE INSTALLED. I NEED THIS PART LIKE SO MANY OTHER DODGE OWNERS AND THERE SHOULD HAVE BEEN A RECALL FOR THIS ONGOING ISSUE. IT IS NOT SAFE FOR US BECAUSE THE VEHICLES STALL IN TRAFFIC AND WE HAVE TO AVOID COLLISIONS WITH OTHER DRIVERS AS WELL AS CREATING TRAFFIC JAMS. I HAVE TO KEEP MY VEHICLE PARKED UNDER A ROOF TO AVOID RAIN AND I CANNOT DRIVE WHEN IT IS RAINING. THIS HAS BEEN AN ONGOING ISSUES SINCE I HAVE OWNED FROM 2004 TO
Electronic Stability Control (esc)
Filed Feb 16, 2019120,000 milesUT
KEY FHOB'S HAVE NOT BEEN WORKING FOR A WHILE. REPLACE BATTERY STILL NOT WORKING. NOW MY SHIFT MOTOR ON THE TRANSFER CASE IS RANDOMLY SHIFTING AND LOCKING IN 4WD HIGH. THIS HAPPENS WHILE DRIVING DOWN THE ROAD. IT HAPPENS WHILE PARKED IN THE PARKING LOT THEN WHEN YOU GO TO DRIVE HARD TO TURN OR GET OUT OF 4WD. WHEN IT LOCKS IN 4WD IT IS NEARLY IMPOSSIBLE TO BACK UP. IT DOESN'T SEEM TO MATTER WHETHER YOU'RE PARKED DRIVING ON CITY STREETS OR ON THE HIGHWAY. HOWEVER, WHEN IT HAPPEN IT CAN LEAD TO INABILITY TO STEER AND CONTROL THE VEHICLE. THIS IS VERY DANGEROUS AND CAN ALSO LEAD TO SUBSTANTIAL COSTLY REPAIRS FROM BEING IN 4WD AND NOT ON THE CORRECT SURFACE. REVIEWING MANY ON-LINE FORUMS I'M FINDING THAT THERE ARE SEVERAL OTHERS THAT ARE EXPERIENCING THE SAME ISSUE. ALTHOUGH THERE HAVE BEEN MANY ATTEMPT TO CORRECT THE PROBLEM THERE SEEMS TO BE AN UNWILLINGNESS TO HELP OR DIAGNOSE THE ISSUE. MANY REPAIRS HAVE BEEN DONE AND HAS NOT RESOLVED THE ISSUE OR TEMPORARILY FIXS IT AND THEN RIGHT BACK TO THE SAME ISSUE.
Power Train
Filed Feb 13, 2019200,000 milesAZ
THE 4WHEEL/AWD VEHICLES WILL SELF ENGAGE TRANSFER CASE CAUSING EQUIPMENT MALFUNCTION OR SERIOUS BODILY INJURY DO TO POSSIBLY VEHICLES CRASH DO TO EQUIPMENT MALFUNCTION IT NEEDS TO BE ADDRESSED BY CHRYSLER BUT THE REFUSE TO MY OPTION THERE FOR WOULD CAUSE A MASSIVE RECALL IN NUMEROUS YEARS THAT WOULD CAUSE THE COMPANY A LARGE FINANCIAL BACK SET THIS ISSUE NEEDS TO BE ADDRESSED BEFORE IT TAKES LIVES OF IT HASN'T ALREADY SEARCH THE WEB FOR THIS ISSUE THERE'S NUMEROUS SITES WITH FORUMS REGARDING THIS EXACT ISSUE NUMEROUS VEHICLES
Air Bags
Filed Jan 29, 2019NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR RANDOMLY ILLUMINATED ON THE FRONT PASSENGER SIDE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS), BUT THE CONTACT DID NOT RECEIVE A NOTIFICATION. THE PREVIOUS OWNER HAD NOT HAD THE RECALL REPAIRS PERFORMED PRIOR TO SELLING THE VEHICLE. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Unknown or Other
Filed Jan 17, 2019160,000 milesCA
THE 4 WHEEL DRIVE ENGAGES ON ITS OWN.. IT WILL SWITCH TO 4 LOL THEN BACK AGAIN THEN BACK TO 4 LO OVER AND OVER AGAIN.. THE SERVICE 4WD GOES ON AND OFF CONSTANTLY AND WHEN THE 4 LO ENGAGES I LOSE MOST OF MY STEERING ABILITY.. DIDN'T TAKE A LONG SEARCH TO FIND OUT MANY OTHER PEOPLE ARE HAVING THE SAME ISSUE..
Air Bags1 injured
Filed Jan 14, 2019174,000 milesTX
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO STAR DODGE CHRYSLER JEEP RAM (5101 S 1ST ST, ABILENE, TX 79605, (325) 698-2222) AND THEY CLAIMED TO HAVE REPAIRED THE VEHICLE; HOWEVER, THE AIR BAG INDICATOR ILLUMINATED AFTERWARDS. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHO STATED THAT THERE WAS NO FAILURE WITH THE AIR BAGS. ON ONE OCCASION, WHILE DRIVING, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE DEPLOYMENT INJURED THE CONTACT'S LEFT EAR, WHICH REQUIRED HOSPITALIZATION. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO A FRIEND'S HOUSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000.
Engine
Filed Jan 11, 2019130,000 milesWI
BLEW A HOLE IN THE SIDE OF THE ENGINE BLOCK WITH A FAILED ROD/PISTON ON A SLOW RIGHT TURN .... ALWAYS TOOK METICULOUS CARE OF THE ENGINE... 5.7 HEMI SHOULD HAVE LASTED 250K TO 300K MILES.... IT BLEW AT 130K MILES.
Suspension
Filed Jan 11, 2019GA
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOBBLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO DORMAN DODGE (724 S HARRIS ST, SANDERSVILLE, GA 31082, (478) 552-5111) WHERE THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Air Bags
Filed Dec 31, 2018140,000 milesMO
TAKATA RECALL AND ELECTRICAL INTERIOR LIGHTS STAY ON DIMMER DON'T WORK NEEDS CLUSTER REPLACED DEALER SAYS THAT IT MAY NOT BE AVAILABLE AFTER KEEPING MY CAR FOR 5 DAYS AS OF TODAY 12 -31-18 THEY SAY THEY CAN'T GIVE IT BACK TO ME BECAUSE OF THE ELECTRIC RECALL!?
Engine
Filed Dec 7, 2018180,000 milesNE
THE VEHICLE WOULD ALWAYS DRIVE ROUGH WHENEVER IT RAINED AND WOULD EVEN DIE WHEN GOING THROUGH A CAR WASH. IF IT STARTED RAINING WHILE IN TRAFFIC, I HAD TO KEEP MY FOOT ON THE BRAKE AND THE GAS WHEN COMING TO A STOP OTHERWISE THE VEHICLE WOULD STALL. AFTER RAINING ALL NIGHT, I CAME TO START MY VEHICLE IN THE MORNING AND IT ONLY MADE A TERRIBLE CLUNKING NOISE WITHOUT STARTING. LUCKILY, I WAS NOT DRIVING IN TRAFFIC WHEN THE VEHICLE DECIDED TO STOP RUNNING DUE TO RAIN, SOMETHING THAT A VEHICLE SHOULD NOT IRREGULARLY AND SUDDENLY SHUT OFF OVER.
Complaints 1-50 of 1,115, newest first, reproduced as filed.
Going by the federal record, it is one of the Durango years to avoid: owners filed 1,115 complaints, 2.4 times as many as a typical Durango year. The most common complaint is about the engine (47%).
What is the most common problem with the 2004 Dodge Durango?
The engine: 520 of the 1,115 complaints (47%) are about it. Owners most often say it stalls (31%), knocks, grinds or clunks (21%) and leaks oil or fluid (10%). The typical report comes at 105,000 miles.
How many recalls does the 2004 Dodge Durango have?
9 safety recalls on file with NHTSA, the most recent filed Dec 21, 2017. 2 of them carry a do-not-drive or park-outside warning. The largest, 16V352000, covered 4,648,270 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2004 Dodge Durango problems start?
Half of the complaints that record an odometer reading came in before 94,000 miles. For the engine the midpoint is 105,000 miles.
Has NHTSA investigated the 2004 Dodge Durango?
Yes, 9 times. The latest, EA21002 ("Desiccated Air Bag Inflator Rupture"), was opened Sep 17, 2021 and is still open. 3 investigations are open.
Are there service bulletins for the 2004 Dodge Durango?
The manufacturer filed 81 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (17), the transmission (12) and the body and frame (11). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
NHTSA has issued a do-not-drive warning for a recall on this vehicle.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 21, 2017. Source: NHTSA Office of Defects Investigation.