TAIL LIGHT HAS WATER IN THEM. WEATHER CAUSES WATER TO FREEZE AND DAMAGE LIGHTS. MAKES IT HARD TO SEE WHEN BRAKING AT NIGHT.
2017 Dodge Durango complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2017 record →
TIRE WEARS PREMATURELY CAUSE VIBRATIONS IN STEERING WHICH CAN CAUSE LOSE OF STEERING CONTROL. BOZAK OF MERRILLVILLE IN TECHNICIAN DESCRIBES THE ISSUE AS DODGE USING LOWER QUALITY TIRES ON A PERFORMANCE SUV. THESE VEHICLES ARE MOST COMMONLY USED FOR HAULING AROUND FAMILIES. I FIND IT DISAPPOINTING THAT THIS WOULD BE THE CASE WHEN A VEHICLE OF THIS PERFORMANCE AND PRICE TAGS HAS BEEN SUBJECTED TO LOWER QUALITY PARTS ESPECIALLY ON AN IMPORTANT ITEM LIKE TIRES.
I NOTICED THAT THE FRONT LEFT TURN SIGNAL QUIT WORKING. I ASSUMED IT WAS A BURNT-OUT BULB. IN SEARCHING ON THE INTERNET FOR A "HOW-TO" FOR REPLACING THIS BULB (IT'S IN PRETTY CRAMPED QUARTERS), I FOUND THAT IT WAS COMMON FOR THE TURN SIGNALS TO WORK INTERMITTENTLY FOR THIS VEHICLE AND SEVERAL MODEL YEARS BEFORE AND AFTER IT. FURTHER, THERE WAS A DIAGNOSIS OF BURNT CONTACTS THAT WERE THE CULPRIT. IN REMOVING THE BULB, IT APPEARED TO BE NOT BURNT OUT, BUT THE CONTACT WAS BURNT. I REPLACED IT AND THE NEXT DAY IT FAILED TO WORK AGAIN. NOW IT AND THE OTHER ONE WORK INTERMITTENTLY. IN REMOVING THEM, I FIND THAT THE CONTACT IN THE RECEPTACLE IS ALSO BURNT. I FEEL THAT THIS IS A PREVALENT PROBLEM ON THIS VEHICLE MODEL (GIVEN THE INTERNET COMPLAINTS), AND THAT THIS IS A SAFETY ISSUE. FURTHER, I AM REQUIRED (FOR SAFETY REASONS) TO HAVE FUNCTIONING TURN SIGNALS ON THIS VEHICLE. I CONTACTED THE DEALER AND THEY CLAIM THAT THERE ARE NO OUTSTANDING RECALLS ON THIS VEHICLE. BEYOND THAT THEY REFUSED TO COMMIT TO WHETHER THIS WAS A KNOWN PROBLEM OR IF THERE WAS A KNOWN SOLUTION.
I NOTICED WATER GETTING INTO THE MIDDLE LED RACE TRACK LIGHTING. THE MIDDLE LED LIGHT IS ALREADY OUT BECAUSE OF THIS. I BELIEVE THE HOUSING IS A FACTORY DEFECT, MY TRUCK ONLY HAS 40,000 AND THIS IS ALREADY HAPPENING. EXTENDED WARRENTY WONT COVER THIS BECAUSE OF "CONDENSATION."
ON JANUARY 6, 2020, I PLACED MY 2017 DODGE DURANGO INTO PARK IN MY HOME'S DRIVEWAY AND EXITED THE VEHICLE, LEAVING THE EMPTY VEHICLE IDLING. APPROXIMATELY 30 SECONDS LATER, THE VEHICLE SLIPPED OUT OF PARK AND INTO DRIVE AND ROLLED AWAY, FORWARD, INTO MY GARAGE, CAUSING SIGNIFICANT PROPERTY DAMAGE. I HAVE THE INCIDENT RECORDED ON VIDEO, BUT I AM UNABLE TO UPLOAD IT TO THIS WEBSITE. I WILL HAPPILY FORWARD IT BY EMAIL OR OTHER MEANS IF REQUESTED. I ALSO HAVE PHOTOS OF THE GARAGE DAMAGE. I AM AWARE THAT DODGE/JEEP/RAM HAVE HAD THIS ISSUE WITH THE DIAL GEAR SHIFTER SLIPPING OUT OF GEAR RESULTING IN ROLLAWAY INCIDENTS. NO RECALL HAS BEEN ISSUED AND THIS IS A VERY SERIOUS SAFETY CONCERN. I HAVE THREE SMALL CHILDREN THAT THANKFULLY WERE NOT NEAR THE VEHICLE WHEN THE INCIDENT OCCURRED. CONSUMERS SHOULD BE MADE AWARE THAT THIS ISSUE WITH THE DIAL SHIFTER REMAINS ONGOING AND A RECALL SHOULD BE ISSUED BY THE MANUFACTURER. I HAVE CALLED CHRYSLER'S CORPORATE OFFICE TO REPORT THIS ISSUE BUT TO DATE, NO ONE HAS BEEN IN CONTACT WITH ME REGARDING THIS ISSUE OR THE IMMEDIATE REPAIRS THAT ARE NECESSARY.
WATER IS GETTING IN THE TAIL LIGHTS AND CAUSING THE LIGHTS TO GO OUT.
TL* THE CONTACT OWNS A 2017 DODGE DURANGO R/T AWD. THE CONTACT STATED THAT THE RACE TRACK LIGHTS WERE BURNED OUT BY WATER. THE VEHICLE HAD NOT BEEN SEEN AT THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE EXTENDED WARRANTIES EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
BUENAS TARDES, LA LUZ QUE VA EN LA PUERTA TRASERA DEL BAL, AUNQUE NO ESTA ROTA, PRESENTA FILTRACIN DE AGUA, Y YA DEJARON DE ILUMINAR ALGUNOS LED. MI NOMBRE ES [XXX], ESTOY EN BOGOTA COLOMBIA, EMAIL [XXX], EL VEHCULO TIENE 36.000 KM, Y EL CONCESIONARIO, LA NICA SOLUCIN QUE DA ES CAMBIARLA PERO NO DAN GARANTA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WATER COLLECTS IN THE REAR TAIL LIGHT ASSEMBLY (THE ONE ACROSS THE TAILGATE WITH THE BACK-UP CAMERA). SO BAD, SOME LAMPS HAVE BLOWN OUT ON THE LOWER RIGHT OF THE ASSEMBLY. IT ONLY DRAINS OUT WHEN REMOVING A.BOLT ON EACH SIDE, BUT WITHIN A FEW WEEKS, THE WATER RETURNS.
THE REAR LIGHTS FILL UP WITH WATER WHEN IT RAINS AND MAKES THE LIGHTS IN OPERABLE, IT'S A KNOWN ISSUE THAT IS AFFECTING SEVERAL MODEL YEAR DURANGO'S BUT CHRYSLER REFUSES TO DO ANYTHING ABOUT.
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. APPROXIMATELY FOUR HOURS AFTER PARKING THE VEHICLE IN THE DRIVEWAY, FLAMES APPEARED FROM THE REAR PASSENGER SIDE QUARTER PANEL OF THE VEHICLE. AS A RESULT, THE REAR WINDSHIELD SHATTERED AND REAR PASSENGER SIDE TIRE EXPLODED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. A FIRE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED AS OF YET. THE FAILURE MILEAGE WAS 60,000.*DT*JB
REAR TAIL LIGHTS (DODGE CALLS IT THE 'RACE TRACK') HAD WATER INTRUDE INTO IT AND CAUSED THEM TO BURN OUT. I ENDED UP BUYING A USED ONE FROM A JUNK HARD AND FIXED WHERE I FEEL THE WATER WAS GETTING IN. SO FAR SO GOOD BUT IT'S A REQUIRED BY LAW TO HAVE IT WORKING AS IT'S THE ONLY PARKING LIGHTS ON THE BACK. L WOULD HAVE RATHER HAD MINE REPLACED WITH A NEW OE BUT NOT FOR $1500 FOR A NEW ONE.
I DID MY OWN INVESTIGATION AND I FOUND OUT THAT ALMOST EVERY DODGE DURANGO 2017 HAS A PROBLEM ON THE LEFT FRONT TURN LIGHT SWITCH. IT IS AN ELECTRICAL PROBLEM, IT DOESN'T MATTER IF YOU CHANGE THE BULB SEVERAL TIMES
THIS DESCRIPTION OF THE INCIDENT HAS HAPPENED NUMEROUS TIMES. WHEN THE VEHICLE IS STATIONARY I GO TO THE REAR OF THE VEHICLE AND OPEN UP THE BACK HATCH. ONCE IT IS OPEN ON SEVERAL OCCASIONS I HAVE CUT MY UPPER ARM/FOREARM AT THE POINT WHERE THE REAR TAILLIGHTS ARE SEPARATED. I HAVE FELT THE AREA AND HAD FAMILY AND FRIENDS DO THE SAME. THEY ALL AGREE IT IS VERY SHARP AND HAZARDOUS.
FRONT DRIVER SIDE TURN SIGNAL INTERMITTENTLY STOPPED WORKING A COUPLE MONTHS AGO. IT EVENTUALLY STAYED OUT. THINKING THE BULB WAS BAD, BOTH FRONT TURN SIGNAL BULBS WERE REPLACED WITH LEDS. A FEW DAYS AGO, THE ISSUE RESURFACED AND CONTINUES TO INTERMITTENTLY WORK. THIS HAPPENS RANDOMLY WHILE MOVING OR STATIONARY. I HAVE SEEN OTHERS POST OF THIS SAME ISSUE AND I FEEL IT IS A SAFETY ISSUE AND SHOULD BE RECALLED FOR REPAIR AT NO OWNERS EXPENSE.
FOR THE PAST 2 WEEKS THE LIFT GATE WILL OPEN ON IT'S ON UNLESS DOORS ARE LOCKED. LATELY THE DOORS WILL UNLOCK OWN THEIR OWN AND THE LIFT GATE WILL OPEN IMMEDIATELY. TODAY THE HOOD AJAR ALERT IS ON MY DASH WHICH IS A SECURITY GUARD FOR THE REMOTE START.
DEER WAS STRUCK BY VEHICLE WHILE TRAVELING ABOUT 50 MILES PER HOUR ON A CITY ROAD. SEVERE DAMAGE TO FRONT DRIVER SIDE TO INCLUDE UNDERCARRIAGE AND ELECTRICAL PARTS. AIR BAGS DID NOT DEPLOY AND I FEEL LIKE THEY SHOULD HAVE. I WAS INFORMED BY THE TOW TRUCK DRIVER THAT THE AIRBAG SENSORS WERE DESTROYED AND THE BAG SHOULD HAVE GONE OFF.
I DOWNLOADED AND SUCCESSFULLY INSTALLED A RECOMMENDED SOFTWARE UPDATE TO MY 2017 DODGE DURANGO THIS PAST SUMMER. SINCE THEN I HAVE NOTICED THAT I HAVE DIFFICULTY SHUTTING OFF THE VEHICLE BECAUSE SOMETHING HAS CHANGED IN THE TIMING OF THE THE AUTOMATIC SHUT-OFF AND WHEN I TURN IT OFF. I HAVE OCCASIONALLY STARTED TO LEAVE THE VEHICLE AND FOUND THAT I HAD NOT TURNED IT OFF, BUT BACK ON. THIS IS AN AGGRAVATION ALL BY ITSELF, BUT THE REASON FOR MY REAL COMPLAINT WAS NOT DISCOVERED UNTIL I HOOKED UP MY TRAILER. I FOUND THAT I CANNOT TURN OFF OR DISABLE MY PARK ASSIST. WHEN THERE IS A NEAR OBJECT SUCH AS A TRAILER, WHEN I TRY TO BACK UP, THE BRAKES LOCK ON. I DISCOVERED THIS WHILE IN THE MIDDLE OF THE ROAD ON A BLIND CORNER TRYING TO BACK INTO A DRIVEWAY. I LIVE IN THE COUNTRY SO I HAD TO GO A MILE DOWN THE ROAD IN ORDER TO FIND A PLACE THAT I COULD U-TURN. I THEN HAD TO DETACH AND MANUALLY PARK MY TRAILER. I CAN TELL YOU THAT WAS A LITTLE SCARY NOT BEING ABLE TO BACK INTO THE DRIVEWAY TO GET OUT OF HARMS WAY. OH, THE BEST PART, EVEN THOUGH THE SOFTWARE PROBLEM WAS CAUSED BY DODGE SOFTWARE ENGINEERS, I HAVE TO PAY TO GET IT FIXED. THE SOONEST APPOINTMENT IS 2 WEEKS FROM NOW. BETWEEN NOW AND THEN I HAVE TO TAKE A TRIP TO CHICAGO AND PARK WHERE I KNOW I WILL HAVE TO PARK IN TIGHT SPACES.
THE REAR RACE TRACK LIGHT HAS HAD WATER IN IT FOR MONTHS AND HAS NOW SHORTED OUT PART OF THE LIGHT. WHEN I BOUGHT THE VEHICLE USED THEY SAID THAT WAS NORMAL AND WILL DRAIN ON IT'S OWN. NOW THAT THE WARRENTY IS UP THEY WILL NOT COVER IT.
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING 65 MPH, THE VEHICLE STALLED, THE ENGINE SEIZED, AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO HUNTER DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 1130 AUTO MALL DR, LANCASTER, CA 93534, (661) 948-8411), BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 20,500. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. THE CONTACT STATED THAT THE TRANSMISSION GEARS CONSTANTLY SEIZED WITHOUT WARNING. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED THERE WAS A DELAY WITH THE TRANSMISSION GEARS CHANGING OVER AND THE VEHICLE ACCELERATING, CREATING THE RISK OF A POTENTIAL CRASH. STEVENS CREEK CHRYSLER JEEP DODGE RAM (4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) WAS CONTACTED, BUT COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT ISSUED A POWER TRAIN RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
THE TURN SIGNAL STOPPED WORKING FOR A FEW DAYS; THEN IT STARTED BACK WORKING FOR ABOUT A WEEK. THE FIRST TIME IT HAPPENED I WAS STATIONARY AT A LIGHT WAITING TO TURN. THEN IT STOPPED WORKING AGAIN, SO I TOOK MY VEHICLE IN TO GET IT FIXED. THE FRONT PART OF MY AIR CONDITIONING STOPPED WORKING ON NUMEROUS OCCASIONS. IT STOPS, THEN I DRIVE AND HAPPEN TO HIT UNEVEN ROAD AND IT WOULD JUMP BACK ON. AT THE MOMENT IT IS NOT WORKING. THE FRONT SECTION OF THE AIR CONDITIONING BREAKS DOWN OUT OF NOWHERE, BUT THIS HAS NEVER HAPPENED TO THE BACK PORTION OF MY AIR CONDITIONING. THIS OCCURRENCE HAPPENS WHEN STATIONARY, OR WHEN THE VEHICLE IS IN MOTION.
WENT TO HEAD HOME FROM VACATION AND STOPPED AT A STORE WITH THE ENGINE RUNNING. VEHICLE ENGINE SPUTTERED THEN CUT OFF. TRIED TO START VEHICLE AND VEHICLE WOULD NOT START. SOUNDED LIKE IT WAS TURNING OVER.HAD TO HAVE CAR TOWED 2 1/2 HOURS TO OUR DEALERSHIP. ONCE IN DEALERSHIP FOUND TIPM TO BE DEFECTIVE WHICH CAUSED THE FUEL PUMP TO BREAK. 16 DAYS LATER THE WATER PUMP FAILED. AT 28,000 MILES 3 MAJOR ENGINE PARTS HAVE BEEN REPLACED. NOT TO MENTION ALL THE OTHER FLAWS IN THIS VEHICLE. PASSENGER SIDE WINDOW ALSO WORKS INTERMITTENTLY. VEHICLE IS STILL IN SERVICE DEPARTMENT FOR THE SECOND TIME IN LESS THAN A MONTH.
I HAD PUT THE 2017 DURANGO AND THE SHOP ABOUT 5 TIMES FOR THE SAME THING AND THEY SAID THE WARRANTY WAS OUT AND IT COULDN'T BE FIXED AND I DIDN'T UNDERSTAND THAT FOR THE SAME THING OVER AGAIN THEY KEEP MESSING UP
A VEHICLE THAT WAS PREVIOUSLY BOUGHT BACK DUE TO THE ENGINE AND CONSOLE SHUTTING OFF WHILE IN OPERATION WAS SOLD TO ME BY BILL LUKE DODGE IN PHOENIX, AZ. I WAS INFORMED THAT THIS PROBLEM WAS FIXED AND THAT IT HAD BEEN ANALYZED AT A FACILITY FOR MONTHS PRIOR TO BEING PUT BACK ON THE MARKET. WHEN WE WENT TO TEST DRIVE IT THE SALESMAN DID EXPLAIN THAT IT HAD BEEN DIFFICULT TO START, BUT FURTHER EXPLAINED THAT THE SHOP WOULD FIX ANY ISSUES PRIOR TO IT BEING TURNED OVER TO US. HE STATED IT WAS A DEAD BATTERY PROBLEM. THE ENGINE LIGHT WAS ILLUMINATED. LATER THAT WEEK WE WERE DELIVERED THE VEHICLE AND INSURED THAT THEY COULD NOT FIND ANY PROBLEMS. THIS WAS MAY 1. ON MAY 3, MY WIFE DROVE TO A LOCAL BUSINESS, AND WHEN SHE RETURNED TO THE VEHICLE, IT WOULD NOT START. WHEN IT WOULD FINALLY START THE ENGINE LIGHT WAS ON, AND IT STAYED ON FOR TWO MORE CYCLES OF THE ENGINE. THIS HAPPENED ON TWO MORE OCCASIONS. ON MAY 6, WHEN THE PROBLEM OCCURRED AGAIN WE WERE ABLE TO DRIVE IT TO A LOCAL AUTO SHOP AND HAVE THEM RUN THE CODE. THE READER DIAGNOSED THAT THERE WAS A U0100- "LOST COMMUNICATION WITH THE ENGINE CONTROL MODULE". I DROVE THE VEHICLE FOR SERVICE ON MAY 7. OVER THE COURSE OF THE NEXT SEVERAL WEEKS THE SERVICE PERSONNEL HAVE DISCOVERED NUMEROUS LOOSE WIRING HARNESSES, THOUGH THEY STILL HAVE BEEN UNABLE TO COMPLETELY REMEDY THE ISSUES. THIS ISSUE HAS ALSO BEEN REFERRED TO THE BETTER BUSINESS BUREAU.
WHEN ATTEMPTING TO FILL TANK WITH GASOLINE, THE PUMP CONSTANTLY SHUTS OFF. I'VE ATTEMPTED MULTIPLE GAS STATIONS AND SEVERAL PEOPLE HAVE TRIED FILLING THE TANK AS WELL. DOESN'T MATTER WHAT THE LOCATION/DIRECTION OF THE NOZZLE IN THE TANK FILL VALVE AREA....YOU CANNOT FILL THE TANK. I'VE TAKEN THE VEHICLE IN 4 TIMES TO THE DEALERSHIP FOR REPAIR AND I AM STILL UNABLE TO FILL THE TANK. THEY HAVE REPLACED THE FUEL NOZZLE, REPLACED THE GAS TANK, REPLACED THE FILTER & COMPLETELY DISASSEMBLED AND REASSEMBLED THE GAS TANK.
I HAVE A 2017 DURANGO, THE REAR SHOCK ARE BAD ON IT, THE VEHICLE ONLY HAS 26500 ON IT. DODGE CURRENTLY HAS 200+ OF THESE SHOCKS ON BACK ORDER. WITH THE SHOCKS BEING BAD IF I GO OVER A SMALL BUMP IT CAUSES THE BACK END OF THE VEHICLE TO GET LOOSE AND YOU ALMOST LOSE CONTROL OF THE VEHICLE. I'VE LOOKED AT SEVERAL DODGE DURANGO FORUMS AND THIS SEEM LIKE A COMMON ISSUE WITH THEM. I'VE CONTACTS DODGE ALL THEY TELL ME IS THEY ARE WORKING ON MAKING REPLACEMENT PARTS. I'M NOT DRIVING IT CURRENTLY BECAUSE I AM CONCERNED ABOUT LOOSING CONTROL OF THE VEHICLE BECAUSE OF THIS ISSUE. I HAVE BEEN WAITING ABOUT A MONTH OF REPLACEMENT PARTS AND IT'S GOING TO BE A FEW MORE WEEKS BEFORE THEY HOPEFULLY HAVE THE PARTS. ALSO LOOKING AT THE DODGE FORUMS SOME PEOPLE HAVE HAD 3+ SET OF SHOCKS PUT IN THERE VEHICLE WITH THE SAME RESULT. IT DOES NOT SEEM LIKE DODGE IS TAKING THIS ISSUE SERIOUSLY AND I WOULD HATE FOR SOMEONE TO GET HURT OR KILLED BECAUSE OF THIS ISSUE.
WATER IS ENTERING LED TAIL LIGHTS ON REAR HATCH CAUSING LIGHTS TO FAIL WITHOUT WARNING
THIS IS A ONGOING SAFETY ISSUE WHERE I HAVE ALMOST BEEN HIT IN A INTERSECTION FROM NOT BEING ABLE TO PUT THE SUV IN REVERSE. I HAVE BEEN ABLE TO DUPLICATE THE ISSUE ON MULTIPLE 2017 DURANGOS TO FCA THEY SAY IT IS NORMAL FOR THE CAR TO NOT GO IN REVERS FROM DRIVE, I AM DRIVING WRONG. THERE IS ONLY ONE WAY TO ROTATE THE SELECTOR FROM DRIVE TO REVERS. I SEE NOW MULTIPLE ISSUES WITH THIS FROM OTHER DRIVERS. CASE NUMBERS AS FOLLOWS 11081258 11041523 11185594 THIS SEAMS TO BE A PROGRAMMING ISSUE THAT IS ALLOWING OUR SUV'S TO HAVE THIS UNSAFE CONDITION. IF THIS HAPPENS IN A PARKING LOT IT MAY NOT BE A BIG DEAL, HOWEVER WHEN YOU NEED TO GET OUT OF THE WAY TO PREVENT A SAFETY INDECENT IT IS A BIG DEAL. THIS ISSUE HAS AND CONSISTENTLY HAPPENS STILL TO THIS DAY.
WHILE DRIVING ON FREEWAY, RECEIVED A QUICK TEMP ICON (POPPED UP TOO QUICK TO SEE WHAT IT SAID), BUT I LOOKED AT TEMP AND SAW THE NEEDLE WAS CLOSE TO THE H (HOT). AFTER STOPPING AT A GAS STATION AND CHECKING THE WATER/COOLANT LEVEL SAW IT WAS ALMOST EMPTY. ADDED COOLANT. TOOK IT TO THE DEALER THE NEXT DAY AND AFTER TROUBLESHOOTING THEY FOUND IT WAS THE LEFT HEAD GASKET WAS LEAKING COOLANT AND THEY HAD TO REPLACE IT.
CAR STOPPED AT IDLE FOR A FEW MINUTES - CHECK ENGINE LIGHT CAME ON, TRIED TO SHIFT INTO REVERSE - LIGHT ON SHIFT INDICATOR AND DASH BLINKED, NO REVERSE. TRIED DRIVE - LIGHT ON SHIFTER AND DASH BLINKED, NO DRIVE. LUCKILY I WAS IN A PARKING LOT, BUT IF THIS HAD HAPPENED ON AN INTERSTATE? TRIED TURNING THE CAR OFF SEVERAL TIMES FOR UP TO 30 MINUTES - IMPOSSIBLE TO MOVE THE VEHICLE! SCARY! HARD FAILURES NEED IMMEDIATE CORRECTION. TOWED TO DEALER - THEY SAID THEY WILL LOOK AT IT NEXT WEEK. WOO HOO!
ON MY 2017 DODGE DURANGO RT AT 37,000 MILES I NOTICED WHEN RAINING WATER ENTERS THE CENTER RACING LIGHTS (SPECIFICALLY ON THE RIGHT SIDE) AND POOLS INSIDE SHORTING THE LIGHTS SO THEY DON'T WORK ANYMORE. CONDENSATION COLLECTS IN SEVERAL AREAS BECAUSE OF THE POOLING WATER.
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE LIFTGATE LIGHTS FLICKERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. DUROCHER AUTO SALES (4651 U.S. 9, PLATTSBURGH, NY 12901, (518) 563-3587) DIAGNOSED THAT THE LIFTGATE LIGHTS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
WATER COLLECTING IN LIFT GATE RACETRACK TAIL LIGHT.
MY VEHICLE HAS BELOW 11,000 MILES AND HAS WATER POOLED IN THE BACKUP LAMP ASSEMBLY (RACETRACK LIGHT) IN THE REAR OF THE VEHICLE. THIS IS CAUSING THE LED'S TO FLICKER AND SHORT OUT AT RANDOM. THIS ASSEMBLY IS ALSO THE CENTER BRAKE LIGHT FOR THE VEHICLE. WITHOUT BEING CORRECTED THIS ISSUE WILL LEAD TO THE ENTIRE ASSEMBLY TO FAIL.
YES, I HELPED I THINK SOLVE THE REASON FOR A CRASH I SAW TODAY IN REGO PARK, NYC THERE AT 99 ST AND 63 DRIVE THERE WITH AN UNDERCOVER NYPD VAN AND A WHITE CAR BEING SMASHED THERE BY AN NYPD VAN EN ROUTE THERE SPEEDING THROUGH A RED LIGHT. YES, I TOLD IAB THERE OF THE NYPD THAT LIKE I BELIEVE THAT THE HORN ON THE VEHICLE THERE THE DARK UNDERCOVER NYPD VAN THERE SPEEDING THROUGH THE LIGHT THERE ON 99 ST AND 63 DRIVE THERE WAS NOT LOUD ENOUGH WITH THE SIRENS THERE, THE OPERATOR OF THE BLACK NYPD VAN THERE UNDERCOVER JUST USED HIS RED LIGHTS AND LIKE A SMALL SOUND THERE. THEY SHOULD USE LOUDER SOUNDS THAN THAT AND A LOUDER HORN I TOLD THE IAB THERE OF THE NYPD THERE. YES, WHEN I SAW IT, I WAS STUNNED THERE AND WAS THE FIRST TO DIAL 911 THERE AND TOLD THE 911 OPERATOR OF THE NYPD THERE ON 10-8-2018 AROUND 1 PM "I THINK ONE OF YOUR NYPD CARS WAS IN AN ACCIDENT..." YES, LATER ON, I THINK I FOUND OUT THE ERROR OF THE NYPD OFFICER IN THE BLACK VAN THERE, HE DID NOT USE LOUD ENOUGH HORNS SPEEDING I THINK NORTH ON 99 ST THERE BY 63 DRIVE THERE CAUSING HIM TO SMACK RIGHT INTO THE WHITE CAR THERE THAT BADLY. WHEN THE STREET HAD CLEARED WITH THE FDNY AND EMS AND THE NYPD 112 WERE JUST THERE, I FOUND ALL MIRRORS AND THOUGH SOMEBODY GOT INJURED THERE AT THE SCENE. I DID NOT THINK OF THIS AT THAT TIME SO EVEN IF I SAW THE NYPD 112, I POINTED THEM TO THE CRASH THERE, I WOULD NOT THINK THIS BACK THEN. YES, INDEED, THE HORN ON THE VEHICLE THERE OF THE UNDERCOVER NYPD VAN WAS NOT LOUD ENOUGH WHEN
I HAVE A BLACK 2017 DURANGO GT WITH 37,000 MILES AND THE PAINT IS STARTING TO BUBBLE ON THE HOOD
DRIVING VECHILE STOP AT LIGHT TRUCK SHUTS OFF AND WONT START BACK UP GEAR SHIFT IS BLINKING EVEN WHEN SHIFTED BACK TO START VEHICLE FAILED TO START. AFTER 3X FINALLY STARTED AND I COULD GET OUT THE ROAD SO DANGEROUS
I WAS SUPPOSED TO HAVE HAD RECALL SERVICE COMPLETED ON MY VEHICLE JULY 23, 2017. A FEW DAYS LATER, I STARTED EXPERIENCE A BANGING NOISE AND SHAKING OF THE CAR. I CONTACTED SERVICE TO SCHEDULE AN APPOINTMENT AND NO ONE RETURNED MY CALL. A LITTLE MORE THAN A WEEK LATER ON AUGUST 4TH, WHILE DRIVING BETWEEN 40 AND 50 MPH, THE CAR STARTED MAKING A GRINDING NOISE, LOST POWER, SLOWED DOWN AS IT STARTED TO SPUTTER. THE SOUNDS AND FEELING, REMINDED ME OF DRIVING A MANUAL CAR AND HAVING IT IN THE WRONG GEAR. I HAVE TAKEN THE CAR IN TO THREE DEALERSHIPS, FIVE TIMES NOW. ONLY TO BE TOLD, NO CODES WERE FOUND SO NOTHING CAN BE DONE. DODGE NEEDS TO TRAIN ITS MECHANIC HOW TO DIAGNOSE CARS WITHOUT A CODE AND LISTEN TO THEIR CUSTOMERS.
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE DRIVING 75 MPH, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXTRA STRENGTH TO STEER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,104.
TL* THE CONTACT OWNS A 2017 DODGE DURANGO. WHILE ATTEMPTING TO REFUEL, THE FUEL WOULD NOT PROPERLY ENTER THE FUEL TANK AND CAUSED THE FUEL NOZZLE TO CONTINUOUSLY STOP. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SUBURBAN DODGE/CHRYSLER, 32850 FORD RD, GARDEN CITY, MI) WHO INDICATED THAT AN UNKNOWN PART WAS NEEDED AND WAS ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
WOKE UP ONE MORNING AND STARTED MY CAR AND A GREY SCREEN COVERED THE SPEEDOMETER. I RESTARTED MY CAR AND NOW HALF OTHE SCREEN IS GRAYED OUT.
OUR 2017 DURANGO WITH 3000 MILES, HAD AN ENGINE LIGHT FOR OVERHEATING, QUICKLY THEREAFTER AN ENGINE LIGHT POPPED ON, TRANSMISSION LIGHT POPPED ON, ALL GAUGES THEN CEASED TO OPERATE AND THE CAR TURNED OFF AS WE WERE COASTING DOWN HILL (LUCKILY INTO SERVICE STATION). THE TRANSMISSION IS A DIAL AND THEN PUTTING IT IN NEUTRAL BECOMES AN ISSUE FOR THE TOW OR TO PUSH IT. THE ENGINE STARTING KNOCKING TERRIBLE.
THERE ARE CURRENTLY 2 RECALLS FOR MY VEHICLE THAT I WAS ONLY MADE AWARE OF DUE TO ME CALLING THE DEALSHIP FOR REPORTING A NOISE COMING FROM THE REAR UNDER CARRIAGE OF MY VEHICLE. I AM A CDL CLASS A HOLDER AND AFTER CALLING THE DEALERSHIP ON JUNE 2ND, THEY TOLD ME THEY CAN'T LOOK AT MY VEHICLE UNTIL JUNE 27TH. HAVING SAID THAT AND ME BEING A CDL CLASS A HOLDER, YOU CANNOT DRIVE A VEHICLE THAT IS A POSSIBLE HAZARD ON THE ROADWAY SO WHY IS THE DEALERSHIP TELLING ME I CAN DRIVE THE VEHICLE UNTIL THEN KNOWING THAT IT POSES AND IMMEDIATE THREAT TO ME, MY FAMILY, AND OTHER CITIZENS ON THE ROADWAY?
WILD SHIELD WIPERS ARE NOT EFFECTIVE DURING HEAVY RAIN. STEERING WHEEL MAKES NOISE WHILE TURNING. BREAKS ARE NOT GOOD QUALITY.
COMPLAINT INVOLVING SHIFTING PROBLEMS. WHEN I GET IN MY CAR AND I PUT IN DRIVE THE LIGHT STARTS FLASHING AND MY VEHICLE DOES NOT MOVE. I HAVE TO PUT IN PARK TURN OFF THE VEHICLE AND TURN IT BACK ON AND DO IT ALL OVER AGAIN UNTIL IT FINALLY CATCHES THE GEARS AND LETS ME DRIVE OFF. I ALSO HAVE THE SAME PROBLEM WHEN I PUT THE VEHICLE IN REVERSE. THE LIGHT THAT FLASHES IS THE ONE ABOVE THE SHIFTING NOB.
AFTER DRIVING HOME (APPROXIMATELY 25 MINUTES OF DRIVING), WHEN WE PUSHED THE BUTTON TO TURN OFF THE CAR, IT STAYED ON "RUN". WE PUSHED IT AGAIN, AND THE CAR TURNED OFF. AFTER OPENING THE DOOR, THE RADIO AND LIGHTS STAYED ON. EVEN AFTER CLOSING AND LOCKING THE CAR, THE RADIO STAYED PLAYING. AFTER SEARCHING THE HANDBOOK AND GOOGLING, WE DETERMINED THAT THE ONLY WAY TO GET IT TO TURN OFF WAS TO DISCONNECT THE BATTERY. THIS HAS HAPPENED TWICE MORE, WITH JUST THE CAR STAYING ON "RUN" AFTER PUSHING THE BUTTON, BUT AFTER PRESSING IT A COUPLE MORE TIMES, THE CAR AND RADIO TURNED OFF. AFTER CONTACTING THE DEALERSHIP, WE WERE TOLD THAT THEY HAVEN'T HEARD OF THIS HAPPENING. *TT *CN *JS
DURING RAIN OR WASHING, WATER COLLECTS IN THE REAR BACKUP LIGHT ASSEMBLY CAUSING CONDENSATION INSIDE THE ASSEMBLY.
BOUGHT THE VEHICLE BRAND NEW HAS A LITTLE OVER 10,000 MILES ON IT NOW, STARTED NOTICING STANDING WATER IN THE RACETRACK (BACK GATE) LED LIGHTS TOOK IT TO THE DEALERSHIP TO FIND OUT WHY WATER WAS GETTING IN THEY INFORMED ME THE BRAKE LIGHT HAD A CRACK WHICH I THOUGHT WAS A SEAM (WHERE THE 2 PARTS MET) IT IS A STRAIGHT LINE DOWN, VEHICLE HAS NEVER BEEN IN A ACCIDENT OR DAMAGED, SO THE BRAKE LIGHT CRACKED IN ITS OWN. AFTER A LITTLE RESEARCH I FOUND OUT THIS IS VERY COMMON AND DON'T UNDERSTAND HOW THIS CAN BE SAFE SINCE WATER IS GETTING INTO SOMETHING ELECTRICAL AND CAUSING LED BRAKE LIGHTS TO FAIL OR BURN OUT.
I HAVE REPORTED MY CAR NOT GOING IN THE GEAR SELECTED AND INSTEAD GOING INTO NEUTRAL OR PARK. IT HAS ALSO DRIVEN FORWARD WHEN IN PARK. THERE HAS ALSO BEEN ISSUES WITH THE AUTO PARK NOT ALWAYS WORKING IF DOOR IS OPENED AND THE CAR IS IN GEAR. NOW I AM BEING TOLD MY CAR EVEN THOUGH IT CAME WITH THIS SAFETY FEATURE WAS NOT SUPPOSED TO COME WITH IT, AND DODGE IS LOOKING TO REMOVE THIS FEATURE. DODGE HAS ALSO REFERRED TO THESE SAFETY ISSUES AS CHARACTERISTICS OF MY CAR. WHEN THEIR IS A SAFETY DEFECT IT CANT BE A CHARACTERISTIC THAT CAN BE OVERLOOKED. MY CAR NOW HAS BEEN IN THE SHOP FOR 37 DAYS NOW AND UNABLE TO BE REPAIRED. SEE ALSO ODI 11041523. *DSY *BF *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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