2001 Dodge Durango

High concern

Owners filed 665 complaints about this vehicle with federal regulators, most often about the suspension › front › control arm › upper ball joint. It has been recalled 7 times.

When it fails
020k40k60k90k120k200k

413 complaints record an odometer reading. Failures cluster around 40,00050,000 miles; the median is 55,400 miles.

What fails
ComponentReportsCrashesFiresInjuries
Suspension › Front › Control Arm › Upper Ball Joint123
403
Suspension › Front › Control Arm › Lower Ball Joint48
100
Power Train › Automatic Transmission45
302
Electrical System44
185
Suspension23
402
Suspension › Front20
100
Air Bags20
12011
Seats18
105
Engine and Engine Cooling › Engine18
102
Engine and Engine Cooling15
000

7 safety recalls

Part 573 reports
Suspension › Front › Hub08E064000
Filed Oct 20, 20082,805 vehiclesSkf Usa, Inc.

Defect. SKF IS RECALLING 2,805 HUB UNITS, PART NO. BR930361, SOLD AS A SERVICE PART FOR 1997-2004 DODGE DAKOTA VEHICLES AND 1999-2003 DODGE DURANGO VEHICLES EQUIPPED WITH 2-WHEEL DRIVE & REAR AXLE ABS. DUE TO A SPECIFICATION ERROR, THE ROTOR PILOT FOR THE HUB UNIT MAY BE TOO LONG. THIS RESULTS IN THE WHEEL TO NOT BE SEATED FULLY AGAINST THE HUB FLANGE FACE DURING MOUNTING.

Risk. IMPROPER SEATING OF THE WHEEL CAN RESULT IN EXCESSIVE VIBRATION, BRAKE ROTOR NOISE, DIFFICULTY REMOVING THE WHEEL AFTER INSTALLATION AND OPERATION OF THE VEHICLE, AND POSSIBLY WHEEL-END SEPARATION DURING VEHICLE OPERATION. SHOULD WHEEL-END SEPARATION OCCUR, THE DRIVER COULD LOOSE CONTROL OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH.

Remedy. SKF WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE HUB UNITS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 5, 2008. OWNERS MAY CONTACT SKF VSM NORTH AMERICA CUSTOMER SERVICE AT 1-800-644-8999.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift07V555000
Filed Dec 4, 2007576,418 vehiclesChrysler Llc

Defect. ON CERTAIN VAN AND PICKUP TRUCKS EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION.

Risk. EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING.

Remedy. DEALERS WILL REPLACE THE GEARSHIFT BLOCKER AND BRACKET ASSEMBLY FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JANUARY 2008. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Electrical System06V339000
Filed Sep 7, 200635,103 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH FRONT BENCH SEATS ONLY, IF FLUID IS SPILLED FROM THE FLOOR MOUNTED CUP HOLDER, AN UNUSED CONSOLE POWER OUTLET CONNECTOR LOCATED UNDER THE SEAT MAY BECOME CONTAMINATED.

Risk. THIS MAY ALLOW DEVELOPMENT OF A HIGH RESISTIVE SHORT CIRCUIT IN THE CONNECTOR, WHICH COULD EVENTUALLY LEAD TO A FIRE.

Remedy. DEALERS WILL INSPECT THE CONSOLE WIRING CONNECTOR FOR CORROSION, CLEAN AS REQUIRED, AND INSTALL A CAP TO PREVENT ADDITIONAL FLUID FROM CONTAMINATING THE CONNECTOR FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT DAIMLER CHRYSLER AT 1-800-853-1403.

Engine and Engine Cooling06E024000
Filed Mar 15, 200644,386 vehiclesK&n Engineering, Inc.

Defect. CERTAIN REPLACEMENT K&N FUEL PERFORMANCE KITS, P/NOS. 57-1509, 57-1511, 57-1511-1, 57-1517, 57-1517-1, 57-1527, AND 57-1530. ALSO, A SMALL PERCENTAGE OF THESE KITS WERE SOLD UNDER THE MOPAR PERFORMANCE PARTS BRAND NAME (P/NOS. P5007069 AND P5007070). ALL KITS WERE MANUFACTURED FROM APRIL 20, 1999, THROUGH SEPTEMBER 23, 2004. THESE ASSEMBLIES WERE MANUFACTURED AS REPLACEMENT EQUIPMENT FOR CERTAIN DODGE PICKUP TRUCKS AND SUVS. A SMALL PIECE OF MATERIAL FROM THE TUBE WALL COULD BE SUCKED INTO THE ENGINE THROTTLE BODY, WHICH COULD CAUSE THE THROTTLE TO BECOME JAMMED IN THE OPEN POSITION.

Risk. A JAMMED OPEN THROTTLE COULD CAUSE UNINTENDED ACCELERATION OF THE VEHICLE, POSSIBLY RESULTING IN A CRASH OR INCREASED STOPING DISTANCES WHEN BRAKING.

Remedy. K&N WILL PROVIDE OWNERS WITH A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS. THE RECALL BEGAN ON APRIL 20, 2006.

Suspension › Front › Control Arm › Upper Ball Joint04V596000
Filed Dec 21, 2004592,707 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH FOUR-WHEEL DRIVE (4X4), IF MOISTURE LEAKS INTO THE FRONT SUSPENSION UPPER BALL JOINT, EVACUATION OF THE LUBRICANT AND CORROSION OF THE JOINT MAY CAUSE THE JOINT TO WEAR OVER AN EXTENDED PERIOD OF TIME. THIS COULD CAUSE A CLUNKING NOISE IN THE FRONT SUSPENSION, WHICH MAY NOT ALWAYS BE HEARD BY THE VEHICLE OCCUPANTS.

Risk. EXCESSIVE WEAR IN THE UPPER BALL JOINT MAY ALLOW IT TO SEPARATE, WHICH COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE.

Remedy. DEALERS WILL REPLACE THE FRONT SUSPENSION UPPER BALL JOINTS. THIS SAFETY IMPROVEMENT CAMPAIGN BEGAN ON DECEMBER 21, 2004. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Power Train › Automatic Transmission › Lever and Linkage › Column Shift01V077000
Filed Mar 7, 200185,400 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: LIGHT DUTY TRUCKS AND SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE ELECTRIC SHIFT TRANSFER CASE MAY NOT FULLY ENGAGE INTO GEAR WHEN THE OPERATOR MOVES THE TRANSFER CASE SELECTOR SWITCH.

Risk. THIS COULD CAUSE THE TRANSFER CASE TO END UP IN THE NEUTRAL POSITION UNEXPECTEDLY AND ALLOW THE VEHICLE TO ROLL AWAY IF THE PARKING BRAKE IS NOT APPLIED.

Remedy. DEALERS WILL REPROGRAM THE TRANSFER CASE CONTROL MODULE. OWNER NOTIFICATION BEGAN APRIL 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Child Seat00V366000
Filed Nov 9, 20001,211,756 vehiclesDaimlerchrysler Corporation

Defect. VEHICLE DESCRIPTION: CERTAIN PASSENGER VEHICLES, PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." SOME OF THE OWNER'S MANUALS FOR THESE VEHICLES ARE MISSING INSTRUCTIONS THAT PROVIDE A STEP-BY-STEP PROCEDURE, INCLUDING DIAGRAMS, FOR PROPERLY ATTACHING A CHILD RESTRAINT SYSTEM'S TETHER STRAP TO THE TETHER ANCHORAGE.

Risk. IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

Remedy. OWNERS WILL BE PROVIDED WITH AN ADDENDUM TO THE OWNER'S MANUALS.

What owners reported

Newest filings
Power Train
Filed Apr 1, 2026GA

The contact owns a 2001 Dodge Durango. The vehicle was repaired under NHTSA Campaign Number: 07V555000 (POWER TRAIN); but the failure occurred. The contact stated that the vehicle unexpectedly shifted out of park(P). After several attempts, the gear shift lever was shifted to park(P) and remained in park(P). The vehicle was taken to the dealer; however, the part was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

Engine
Filed Sep 18, 2023217,000 milesTN

The contact owns a 2001 Dodge Durango. The contact stated that upon start of the vehicle; an abnormal clanking sound was coming from the vehicle. An independent mechanic was notified of the failure and informed the contact that the failure was most likely related to a defective rod bearing. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 217,000.

Service Brakes
Filed Oct 19, 2021KS

The entire underneath and some panels of the vehicle are completely rusted to the point that the vehicle cannot be safely driven. The vehicle has never been in an ocean front town. Has been in Frankfurt, Germany and Atchison, Kansas.

Electrical System
Filed Apr 13, 2021NV

IN THE PAST YEAR MY ENTIRE ELECTRICAL SYSTEM HAS GONE HAYWIRE. FIRST MY PASSENGERS ALL LOST THEIR ABILITY TO USE WINDOW CONTROLS, ONLY THE DRIVER HAS CONTROL, BUT EVERY ONCE IN A WHILE IT WILL WORK, PRETTY RANDOM. THEN MY LEFT HEADLIGHT WENT OUT. NOT THE BULB, THE ENTIRE HEADLAMP STOPPED WORKING, AND IF I SWITCH TO MY HIGH BEAMS THE RIGHT ONE WON'T WORK. AND NOW MY READ PASSENGER BREAK LIGHT WON'T COME ON. ALSO AFTER I TURN OFF MY CAR COMPLETELY, ONCE IN A WHILE ABOUT 30 SECONDS LATER THE RADIO WILL COME BACK ON BY ITSELF! WE CANNOT FIGURE OUT HOW TO FIX ANY OF IT. WE'VE TRIED EVERYTHING! ALL OF THIS HAPPENS WHILE CAR IS IN MOTION, PARKED AND STATIONARY

Service Brakes
Filed Feb 7, 2021151,000 milesVA

THE RIGHT REAR BRAKE LOCKS UP. THIS PROBLEM HAS BEEN REPORTED FOR DAKOTAS AND DURANGOS FOR MULTIPLE YEARS. WHY HAVE YOU NOT ISSUED A RECALL AND MADE THEM FIX THIS? GOOGLE IT AND YOU SEETHAT THIS IS ANN ONGOING PROBLEM FOR THE LAST 23 YEAR MODELS. HOW MANY ACCIDENTS AND DEATHS HAVE BEEN CAUSED BY THIS PROBLEM, WHILE YOU SIT ON YOUR HANDS? DO YOU TAKE MONEY FROM THE AUTO MAKERS TO LOOK THE OTHER WAY? THE REAREND (HOUSING, DIFFERENTIAL, BACKING PLATES, SHOES, DRUMS, BRKE HARDWARE AND PROPORTIONING VALVE HAVE ALL BEEN REPLCED AND THE SHOES STILL LOCKUP. YOU HAVE TO BACKUP AND HIT THE BRAKES HARD, SOMETIMES SEVERAL TIMES, BEFORE IT "POPS" AND RELEASES. THE "POP IS A SURE SIGN THAT THE DESIGN IS FLAWED, CAUSING THE SHOES TO NOT RESEAT PROPERLY WHEN THE BRAKES ARE APPLIED AND YOU COME TO A FULL STOP. PLEASE DON'T TRY TO SAY YOU KNOW NOTHING ABOUT IT, WHEN IT IS GOOGLED BY THOUSANDS OF PEOPLE AND KNOW ONE KNOWS WHAT ELSE TO DO. EVEN A FOOL WOULD KNOW THERE IS A DESIGN FLAW. YOU ASK WHEN THIS HAPPENED BELOW. THIS HAPPENS EVERY DAY, YOU ASK WHAT SPEED, FROM A DEAD STOP TO A ANY SPEED, BUT IT RELEASE EVENTUALLY AFTER DRIVING FOR A DISTANCE. VERY DANGEROUS ON GRAVEL, WET OR SNOW COVERED ROADS.

Seat BeltsCrash1 injured
Filed Jan 10, 2020230,000 milesMI

TL* THE CONTACT OWNED A 2001 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING ABOUT 30 MPH AND FAILING TO STOP FOR A STOP LIGHT, THE VEHICLE T-BONED ANOTHER VEHICLE DRIVING AT AN UNKNOWN MPH. THE SEAT BELT FAILED TO RETRACT CAUSING THE CONTACT TO HIT THE WINDSHIELD. THE AIR BAGS ALSO FAILED TO DEPLOY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A CONCUSSION AND BRUISES ON HER CHEST AND HER ABDOMEN. THE CONTACT WAS TRANSPORTED TO THE EMERGENCY ROOM IN AN AMBULANCE. A POLICE REPORT NUMBER: Z-Z0 WAS FILED. THE OTHER VEHICLE INVOLVED DID HAVE AIR BAGS DEPLOY BUT THERE WAS NO FURTHER INFORMATION. THE VEHICLE WAS TOTALED AND WAS TOWED TO A IMPOUND LOT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 230,000. *LN THE CONSUMER PROVIDED PHOTOS. *TR

Structure › Body
Filed Jul 14, 2019120,000 milesNY

AS I AM DRIVING MY BLINKERS AND RADIO STOPPED WORKING RANDOMLY . CAUSING SAFETY ISSUES WHILE ON THE ROAD . THIS HAPPENS WHILE IN MOTION AND ON THE ROAD

Service Brakes
Filed Mar 3, 2019192,000 milesWI

WHILE I LOVE MY 2001 DODGE DURANGO RT, THERE ARE A COUPLE OF SERIOUS PROBLEMS / SAFETY ISSUES THE VEHICLE HAS. NUMBER ONE IS THE PASSENGER FRONT SEAT IS VERY LOOSE AND ROCKS BACK AND FORTH DURING ACCELERATION AND BRAKING WHICH COULD CAUSE SEVERE INJURIES IF THE VEHICLE WAS IN A WRECK, WHIPLASH ETC. IN DOING MY RESEARCH THE AVERAGE FIX THAT THE DEALERS WILL DO COSTS BETWEEN 600-800.00 WHICH IS TO REPLACE THE MOTOR ASSEMBLY. THERE ARE LINKS ON VARIOUS FORUM FOR INSTRUCTIONS TO FIX YOURSELF FOR ABOUT 40.00 OROVOODMG A BETTER FIX THAT THE DEALERS WILL NOT PROVIDE, BUT IT IS COMPLICATED AND VERY LABOR INTENSIVE. MY NUMBER ONE CONCERN IS TO BE SAFE AND HAVE SAFE PASSENGERS! TO BE ABLE TO BRING THIS INTO DODGE AND GET THIS PERMANENTLY FIXED AT NO COST TO ME. THERE ARE UNTOLD AMOUNTS OF DODGE DURANGO OWNERS OUT THERE WITH THIS SAME ISSUE, WHICH DODGE CURRENTLY WILL NOT RECALL. THE OTHER TWO ISSUES ARE INCREDIBLY DEFECTIVE BALL JOINTS. SINCE DODGE RECALLED THESE TRUCKS FOR THE BALL JOINTS MANY INCLUDING MINE PREVIOUS TO ME BUYING IT, WE'RE BROUGHT IN FOR RECALL REPAIR IN 2006. PLEASE NOTE THE SUSPENSION COMPONENTS COMPANY CALLED "MOOG" FIXED THIS DODGE ENGINEERING PROBLEM FOR THIS YEAR MAKE AND MODEL WITH THEIR OWN SPECIALLY DESIGNED BALL JOINT. AS FAR AS THE BRAKES GO THIS A VERY HEAVY SUV, IN WHICH IF ONE NEEDS TO STOP QUICKLY AND THE BRAKES FAIL OR SKID THE WHEELS DUE TO LOCK UP THIS AGAIN LIKE THE SEATS IS A VERY IMPORTANT SAFETY ISSUE THAT DODGE NEEDS TO CORRECT. I HAVE FAITH THA

SuspensionCrash
Filed Aug 13, 2018OR

2001 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO BALL JOINT FAILURE DURING AN AUTO ACCIDENT. *LD THE CONSUMER REQUESTED INFORMATION CONCERNING RECALLED BALL JOINT FAILURE THAT MAY HAVE BEEN THE CAUSE OF AN ACCIDENT.*JS

Vehicle Speed Control
Filed Apr 11, 201816,000 milesOH

MY WHOLE TIRE CAME OFF, LITERALLY SEPARATED FROM AXLE.. DOES NOT PICK UP SPEED.. BEEN IN THE SHOP SEVERAL TIMES. AND SHAKES. I HAD MY 2 YEAR OLD GRANDSON WITH ME WHEN THIS HAPPENED COMING OUT OF DRIVE THRU.. AFTER I PAID THE TRUCK OFF IT WAS DOWNHILL FROM THERE.

Engine
Filed Dec 11, 2017195,922 milesGA

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING 5 MPH, THE VEHICLE MADE AN UNUSUAL NOISE WHEN MAKING A TURN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 195,922.

Steering
Filed Nov 25, 2017163,376 milesTN

I PURCHACED A 2001 D0DGE DURANGO USED ABOUT A MPNTH AGO AND ALREADY I WAS DRIVING TO TOWN AND THE DRIVER SIDE WHEEL FELT LIKE IT WAS WOBLING AND HAD A ROAR. PULLED OVER DIDNT SEE ANYTHING , SO WENT ON HOME TOOK IT TO GATEWAY AND WAS TOLD IT WAS THE BALL JOINT. NOW IM PAYING PAYMENT ON A VEHICLE I CANT DRIVE.

Seats
Filed Jul 21, 20178 milesCA

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEATS INDEPENDENTLY MOVED FORWARD AND BACKWARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (DEPENDABLE DODGE, LOCATED AT 21415 ROSCO BLVD, CANOGA PARK, CA 91304) WHERE THE VEHICLE WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE SEAT TRACK ASSEMBLY WAS DETERIORATED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8.

Unknown or Other
Filed Jul 10, 2017AE

DUE TO MY CURRENT LOCATION, THERE IS NO DEALERSHIP IN THE MIDDLE EAST THAT CAN PERFORM THE REQUIRED MAINTENANCE TO COMPLETE THE RECALL. ONCE I AM LOCATED BACK IN CONUS, I'LL BE ABLE TO GET THE VEHICLE TO THE MANAFACTURER TO HAVE THEM COMPLETE THE RECALL.

Electrical System
Filed Apr 19, 20172,000,006 milesCA

HEADLIGHTS, DASH LIGHTS, AND TAIL LIGHTS FLICKER INTERMITTENTLY. STARTS SLOWLY WHEN LIGHTS ARE TURNED ON AND FREQUENCY GRADUALLY INCREASES.

Electrical SystemFire
Filed Mar 22, 2017AR

I HAD A FIRE START IN MY RIDE FROM A ELECTRICAL WIRING THAT LOCATED UNDER THE MIDDLE SEAT FRONT .IT BURNT MY SEATS FLOOR N PERSON ITEMS .ME N MY SON 5 YES OLD WAS GETTING OUT AT WALMART WHEN THIS HAPPENED. HAD 2 GUY HELP PUT OUT THE FIRE. NOW I HAVE NO RADIO IN LIGHTS DASH LIGHTS CIG LIGHTER FOR PHONE CHARGER .

Air BagsCrash1 injured
Filed Dec 12, 2016AR

TL* THE CONTACT OWNED A 2001 DODGE DURANGO. WHILE DRIVING 5 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER SIDE BY THE DOOR AND QUARTER PANEL BY ANOTHER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SEAT BELT FAILED TO ENGAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NOSE, HEAD, LIPS, LEFT AND RIGHT LEGS, AND BOTH ARMS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED AND DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 02/07/2017*CT UPDATED 09/05/2017*JS *CN

Engine
Filed Sep 15, 2016134,000 milesTX

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS AND MAKING A RIGHT TURN, THE VEHICLE PULLED TO THE RIGHT AND A CRACKING SOUND WAS HEARD FROM THE FRONT SUSPENSION. THE CONTACT INDICATED THAT THE CRACKING NOISE WAS CAUSED BY FAULTY BALL JOINTS. IN ADDITION, THE BRAKE LIGHTS WOULD NOT ILLUMINATE AND THE LIGHT BULB AND SOCKET WAS REPLACED ON SEVERAL DIFFERENT OCCASIONS. ALSO, THE PLENUM GASKET LEAKED OIL FROM THE ENGINE, WHICH CAUSED THE ENGINE TO LOSE POWER. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

Service Brakes
Filed Jul 21, 2016115,470 milesVA

TL* THE CONTACT OWNS A 2001 DODGE DURANGO. WHILE IN PARK AND ATTEMPTING TO TURN OFF THE VEHICLE, A NOISE EMITTED FROM THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE ABS MOTOR REMAINED ON. THE CONTACT UNPLUGGED THE HARNESS THAT WAS CONNECTED TO THE MODULE IN ORDER TO SHUT THE MOTOR OFF. IN ADDITION, WHILE THE VEHICLE WAS IN PARK, THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,470.

Suspension
Filed Jul 15, 2016151,881 milesCA

I PURCHASED THE VEHICLE ON 7/11/16 AND THE SAME DAY THE TIRE BLEW DUE TO THE UPPER BALL JOINT WHICH DOES HAVE A RECALL. MINE WAS COMPLETELY DISINTEGRATED, BUT SUPPOSEDLY THE RECALL WAS CLOSED AS IT WAS TO HAVE BEEN SERVICED ALREADY. EITHER IT WASN'T SERVICED OR THERE IS STILL AN ISSUE. I CONTACTED NHTSA AND THEY PUT ME THROUGH TO DODGE WHO SPOKE WITH ME ABOUT THERE ONLY BEING ONE OPEN RECALL ON IT AND I TOLD HER ABOUT THE BALL JOINT AND SHE TOLD ME THEY WOULD COVER THE REPAIR AND TOW AND SENT A TOW TRUCK AND TOWED IT TO MOTOR VILLAGE BUT DID NOT TELL THEM THAT THEY WOULD BE COVERING THE BALL JOINT WORK SO THEY TOLD ME TO HAVE DODGE CONTACT THEM IN THE MORNING. WHEN I DID CONTACT DODGE, THE FIRST REP COULDN'T GET THROUGH AND SO SHE OPENED A CASE. I THEN CALLED MOTOR VILLAGE TO GET THE SERVICE ADMIN'S PHONE NUMBER TO GIVE TO DODGE AND WHEN I CONTACTED DODGE THE 2ND TIME, I WAS INFORMED THAT NOW THEY WOULD NOT BE COVERING IT AND THAT THEY ARE SORRY FOR THE MISUNDERSTANDING. THEY ALSO WON'T BE TOWING IT BACK EITHER AND I DO NOT HAVE MONEY TO DO SO AS I AM FACING EVICTION AND JUST PURCHASED THAT CAR TO GET READY TO MOVE AND NOW I HAVE NO IDEA WHAT TO DO. I WOULD NOT HAVE SENT IT TO DODGE IF THEY DIDN'T REPRESENT THEY WOULD FIX THE BALL JOINT AND NOW ALL I HAVE FROM THEM IS AN APOLOGY FOR THE MISUNDERSTANDING AND NO WAY TO FIX OR GET MY CAR THAT I JUST PURCHASED OUT.

20 of 665 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
202613000Routine
20257000Routine
202414000Routine
202330200Routine
202256710Routine
2021199840Routine
202055230Routine
2019142420Routine
2018231500Above average
2017211220Above average
2016161310Routine
2015503440Above average
20147821190Above average
201364011340High concern
201264010320High concern
20117988570High concern
200912410Do not drive
200897220Do not drive
2007191410Do not drive
20068511090Do not drive
20051,5679213Do not drive
20041,1159742Do not drive
20033396180Above average
20024236133Fatalities reported
2001 — this page6657200High concern
20001,07542611Fatalities reported
19991,9675201Fatalities reported
19989656120High concern
19974210Routine

Compare every Durango year →

Reading this record

A high number of complaints describe fires or crashes.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 20, 2008. Source: NHTSA Office of Defects Investigation.