TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT ATTEMPTED TO PLACE THE PASSENGER MIDDLE SEAT BACK INTO THE BASE, HER LEFT RING FINGER WAS CUT BY A SHARP OBJECT. SHE WAS UNABLE TO LOCATE THE DEFECTIVE AREA. THE MANUFACTURER WOULD NOT ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 25,600. UPDATED 08/28/09.*LJ UPDATED 09/04/09.*JB
2007 Chrysler Town And Country complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE VEHICLE HAS A REAR PARKING ASSIST WARNING MECHANISM THAT BEEPS WHEN REVERSING WITHIN ONE FOOT OF AN OBJECT. THE DEALER STATED THAT THEY COULD NOT REPAIR THE MECHANISM AND REFERRED HIM TO THE MANUFACTURER. DAIMLER CHRYSLER STATED THAT THE MECHANISM WAS WORKING ACCORDING TO SPECIFICATIONS. THE CONTACT FELT THAT THE MECHANISM DID NOT PROVIDE ADEQUATE WARNING. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 24,000.
TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BRAKES IN HER VEHICLE WERE DEFECTIVE. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND HAD THE BRAKES REPAIRED 11 TIMES. THE BRAKES WOULD GRIND AND FAILED TO FUNCTION TO THEIR FULL CAPACITY WHEN ATTEMPTING TO STOP THE VEHICLE. IT FELT AS IF THE BRAKES WOULD FAIL COMPLETELY. THE CONTACT FILED TWO COMPLAINTS WITH THE MANUFACTURER, BUT THEY DID NOT ASSIST ANY FURTHER. THE CURRENT MILEAGE WAS APPROXIMATELY 38,250 AND FAILURE MILEAGE WAS 9,516.
CHRYSLER TOWN AND COUNTRY 2007: BRAKES WEARING OUT WITH GREAT FREQUENCY. WE ARE TAKING IT IN TOMORROW TO A BRAKE SHOP, AND THIS IS THE THIRD TIME IN ABOUT 10 MONTHS THAT THE VAN HAS NEEDED BRAKE REPAIR. VERY FRUSTRATED AND FEEL IT MUST BE SOMETHING INHERENT TO THE VEHICLE AS TWO DIFFERENT MECHANICS/SHOP REPAIRED THE LAST 2 TIMES. SAFETY ISSUE. *TR
TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN & COUNTRY. WHENEVER THE DRIVER ATTEMPTED TO ENGAGE THE BRAKES AT 15 MPH, A VERY LOUD GRINDING NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. SHE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE RACK AND PINION STEERING WAS LEAKING AND NEEDED TO BE REPLACED. SHE WAS ALSO INFORMED THAT A NEW WATER PUMP WAS NEEDED BECAUSE OF HOW THE VEHICLE WAS CONSTRUCTED. WHILE THE VEHICLE WAS AT THE REPAIR SHOP, THE CONTACT FOUND NUMEROUS COMPLAINTS ONLINE FOR THE IDENTICAL FAILURE ON THE SAME MAKE AND MODEL VEHICLES. THE DEALER STATED THAT THEY WOULD BE RESPONSIBLE FOR THE PARTS, BUT SHE WOULD BE RESPONSIBLE FOR THE LABOR. THE VEHICLE WAS REPLACED AND THE CONTACT BELIEVES A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 37,000 AND CURRENT MILEAGE WAS 44,000.
TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE TURNING INTO A DRIVEWAY WITH THE PASSENGER SIDE TURN SIGNAL FLASHING, THE CONTACT WAS REAR ENDED BY ANOTHER VEHICLE. THE SEAT BELTS IN HIS VEHICLE FAILED TO RESTRAIN THE OCCUPANTS. THE CONTACT'S FACE WAS SLAMMED BETWEEN THE WINDSHIELD AND THE DRIVER'S SIDE WINDOW. BOTH THE CONTACT AND THE PASSENGER WERE WEARING THEIR SEAT BELTS AT THE TIME. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 27,000. UPDATED 11/07/08 *BF THE SEAT BACK RECLINED. UPDATED 11/13/08. *JB
WE HAVE A 2007 CHRYSLER TOWN & COUNTRY WITH 21,000 MILES. FRONT BRAKE PADS AND ROTORS HAVE PREMATURE WEAR. HAVE TO HAVE REPLACED BECAUSE THEY ARE AT 3MM. CHRYSLER STS 'NORMAL MAINTENANCE'...I'VE NEVER HAD TO REPLACE BRAKES ON A LEASED VEHICLE! ANYONE ELSE WITH THIS ISSUE? *TR
TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHILE BACKING OUT OF THE DRIVEWAY AT APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD NOISE. SMOKE APPEARED INSIDE THE PASSENGER COMPARTMENT AS WELL AS THE EXTERIOR OF THE VEHICLE. THE CONTACT SHIFTED THE GEAR INTO PARK AND EXITED THE VEHICLE. SHE OBSERVED SMALL FLAMES UNDERNEATH THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO THE CATALYTIC CONVERTER. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME BECAUSE THE CONTACT IS WAITING ON A RESPONSE FROM THE INSPECTOR. THE FAILURE AND CURRENT MILEAGES WERE 19,500.
TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. WHEN THE CONTACT PLACES THE VEHICLE INTO DRIVE WITHOUT DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE ACCELERATES ON ITS OWN. THE FAILURE IS INTERMITTENT AND ALSO OCCURS WHEN THE VEHICLE IS PLACED INTO REVERSE. THE VEHICLE HAD TO BE TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE CURRENT MILEAGE WAS 7,000 AND FAILURE MILEAGE WAS 3,000.
MAJOR FAILURE OF THE ELECTRICAL ACCESSORIES: NO A/C NO NAV/STEREO/VES NO AUTOMATIC DOORS NO INSTRUMENT CLUSTER ENGINE DYING SPORADICALLY EXTERNAL LIGHTS WON'T TURN ON WIPERS WON'T TURN OFF WINDOWS WON'T OPERATE WHITE SMOKE COMING FROM UNDER THE HOOD. *TR
CAR WAS IN OUR DRIVEWAY, NOT RUNNING. HORN, LIGHTS, WIPERS - EVERYTHING STARTED GOING AT ONCE, SMOKE WAS COMING FROM UNDER THE HOOD AND THE CAR WAS TRYING TO START. WE COULDN'T TURN ANYTHING OFF. CALLED 911, FIRE DEPT. UNHOOKED THE BATTERY AND TOOK OUT THE ELECTRICAL BOX. HAD THE CAR TOWED BACK TO THE DEALER. *TR
MY CAR HAS 8,600 MILES BUT THE BRAKE PADS ON MY CAR HAVE ALREADY WORN OUT AND HAVE TO BE REPLACED. IT WAS A NEW CAR WHEN I LEASED IT LESS THAN ONE YEAR AGO. *TR
2007 TOWN & COUNTRY WITH 9,000 MILES DRIVING ON INTERSTATE 76 IN PHILADELPHIA EXITING AN OFF RAMP AT CONSHOHOCKEN. VAN BEGAN SHAKING THEN IT WAS A SOUND LIKE A POP VAN BECAME UNCONTROLLABLE, NOT ABLE TO STEER OR SHIFT ANY GEARS. DRIVER UNABLE TO TURN WHEEL CAUSING THE VAN TO GO INTO THE OFF RAMP. THERE IS LITTLE DAMAGE TO THE BODY OF THE VAN BUT DRIVER WAS TOLD BY A WORKER FOR THE PA DEPT OF TRANSPORTATION AS WELL AS AN AUTOBODY SHOP & TOW TRUCK DRIVER THAT THE ENGINE MOUNT HAD BROKE CAUSING THE LOSS OF CONTROL OF THE VAN. THE ENGINE MOUNT IS BROKE IN AT LEAST 3 PLACES AND PART OF THE ENGINE OR MOUNT IS HANGING DOWN NEAR THE WHEEL. THE CHRYSLER DEALERSHIP IS SAYING THEY HAVE NEVER SEEN ANYTHING LIKE THIS AND THEREFORE IT IS DRIVER ERA I.E. THE ACCIDENT CAUSED THE MOUNTS TO BREAK INSTEAD OF THE MOUNTS BREAKING CAUSING THE ACCIDENT. DRIVER IS NOT SURE WHAT HAPPENED THE ONLY ACCOUNT IS THE VAN WAS UNABLE TO BE STEERED TO FOLLOW THE PATH OF THE OFF RAMP AND THE VAN WAS UNABLE TO BE SHIFTED OUT OF GEAR OR STOPPED. THE VAN CAME TO A STOP BECAUSE OF THE OFF RAMP THERE WAS NO CONTROL FOR THE DRIVER. *TR
I WAS IN AN ACCIDENT WITH MY 2007 CHYRSLER TOWN * COUNTRY MINI VAN. I REAR ENDED ANOTHER VEHICLE. ALL OF THE AIRBAGS DEPLOYED AS THEY SHOULD. THE LOWER AIRBAG THAT HAS JUST BEEN RECENTLY INSTALLED IN 06 & 07 VEHICLES DEPLOYED AND SHOVED THE LARGE PLASTIC COVER THAT IS UNDER THE DASH INTO MY LEGS AND RIGHT FOOT AND ANKLE AREA CAUSING TREMENDOUS BRUISING AND BROKE MY HEEL BONE ON MY RIGHT FOOT. THE AMOUNT OF PRESSURE PUSHED THE PLASTIC COVER HARD ENOUGH TO FORCE MY FOOT INTO THE BRAKE PEDAL AS I WAS TRYING TO STOP TO AVOID THE ACCIDENT. *TR
2007 TOWN AND COUNTRY--- LIGHT SURGING PROBLEM ON INSTRUMENT PANEL & HEADLIGHTS BROUGHT TO CHRYSLER DEALER SERVICE DEPT. ON 1/2/08 NOT FIXED RETURNED TO DEALER ON 1/9/08 AS OF 1/21/08 UNABLE TO FIX THE PROBLEM. IT WAS NOTICED BY THE SERVICE PEOPLE ON MY VEHICLE AND OTHERS IN THE LOT. *TR
MY SON STUCK HIS FOOT UNDER THE PASSENGER SIDE SLIDING DOOR AND RECEIVED A SECOND DEGREE BURN FROM THE EXHAUST PIPE. THE EXHAUST PIPE IS TOO CLOSE TO THE SIDE OF THE CAR. *TR
TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT EVERY TIME SHE DRIVES HER VEHICLE AND ATTEMPTS TO STOP, THE VEHICLE HESITATES WITH A COUPLE OF FEET OF BRAKING DISTANCE BEFORE IT FINALLY STOPS. THE VEHICLE HAS BEEN TAKEN TO THE DEALER THREE TIMES REGARDING THIS FAILURE. THE FIRST TIME, THE DEALER STATED THAT THE REAR ROTORS WERE OUT OF SPEC AND THEY REPAIRED THE REAR ROTORS. THE SECOND AND THIRD TIMES, THE DEALER STATED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE TO THE TRANSMISSION. THE DEALER HAS NOT YET CREATED THE UPDATE AND DID NOT KNOW WHEN IT WOULD BE CREATED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 2,400 AND FAILURE MILEAGE WAS 4.
VEHICLE UNABLE TO GO IN REVERSE UP AN INCLINED DRIVEWAY WITHOUT DIFFICULTY AND SHUTTERING IN THE DRIVVETRAIN. CHYRSTLER ENGINEERS AND DEALER SERVICE MANGER TOLD ME THIS IS NORMAL STATE FOR THIS VEHICLE AND I SHOULD GO UP THE DRIVEWAY FASTER AND WITHOUT SLOWING OR SOPPING TO AVOID THE SHUTTER. THIS IS A SAFETY ISSUE WHEN YOU HAVE MANY CHILDREN IN THE NEIGHBORHOOD, YOU HAVE TO GO SLOW UP THE DRIVEWAY TO MAKE SURE YOU DO NOT RUN ANYONE OVER OR HIT AN OBJECT. I AM NOT A TRAINED REVERSE RACE CAR DRIVER. ALL OF THE OTHER VEHICLES I HAVE HAD IN MY DRIVEWAY DID NOT HAVE THIS ISSUE. WE ALSO HAVE REPORTED HARD SHIFTING AT SLOW SPEEDS WHERE THE VEHICLE ACTUALLY LURCHES FORWARD. THIS IS DANGEROUS WHEN YOU ARE IN AREAS WHERE CROSSWALKS ARE PRESENT SUCH AS THE PARK, SHOPPING AREAS, SHOOL ZONES ETC. CHRYSLER STATED THIS TOO WAS NORMAL. *TR
TL*THE CONTACT OWNS A 2007 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ELECTRONIC TAILGATE FAILS TO OPEN OR CLOSE WHEN THE BUTTON IS DEPRESSED. THE FAILURE OCCURS IN TEMPERATURES OF 110 DEGREES OR GREATER. THE DEALER STATED THAT THERE WAS A DESIGN FLAW WITH THE VEHICLE AND DID NOT MAKE ANY REPAIRS. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE CURRENT MILEAGE WAS 5,100 AND FAILURE MILEAGE WAS 4,000.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →