1994 Chrysler Town And Country complaints

TRANSMISSION EXHIBITED MANY CONVERTER SHUDDER / LOCKUP SYMPTOMS AT HIGHWAY SPEED; ALSO EXTREME HARSHNESS / BANGING WHEN SHIFTING INTO GEAR PRIOR TO A TOTAL FAILURE ON A HEAVILY TRAVELED 2-LANE RURAL ROAD. AN EXTREME HAZARD WAS CREATED FOR OCCUPANTS AND OTHER MOTORISTS.*AK

SUDDEN DOWNSHIFT/DECELERATION -TRANSMISSION LOCKED IN 2ND GEAR - TOTAL TRANSMISSION FAILURE REQUIRING $1500 REBUILD. STILL EXHIBITS DELAYED SHIFTING AND SOMETIMES POOR ACCELERATION DUE TO DELAYED DOWNSHIFTS. CHRYSLER'S ONLY COMMENT... THEY CONSIDER ME "IRRESPONSIBLE FOR NOT HAVING BOUGHT THE EXTENDED WARRANTY OFFERED BY THE DEALER AT PURCHASE." (DIRECT QUOTE FROM CHRYSLER CUSTOMER RELATIONS PERSON.)*AK

AFTER PUSHING THE BUTTON TO OPEN THE REAR HATCH, THE HATCH (DOOR) OPENED. WHILE MY HUSBAND WAS REMOVING BOXES, THE SPRING BROKE AND THE DOOR FELL AND HIT HIM ON THE HEAD. *AK

DRIVERS SEATBACK PRONE TO COLL;AP[SE - SHOULDER BELT ADJUSTMENT HAS A PROTUSION AT ABOUT HEAD HEIGHT ON THE DOOR POST THAT WILL PUNCTURE THE HEAD IN THE EVENT OF A SIDE COLLISION. THIS SHOULD BE PADDED OR RECESSED. *AK

IN WARM WEATHER OF 90 DEGREES OR MORE REAR WINDOW WILL CLUTTER UP WITH TAR . REAR WINDOW SEAL'S TAR IS MELTING ALL AROUND THE WINDOW. DEALER'S ONLY SOLUTION IS TO KEEP CLEANING WINDOW. OWNER IS AFRAID THAT THE WINDOW MAY LEAK OR FALL OUT. *AK *ML

RIGHT HAND LIFTGATE SUPPORT ATTACHING BOLTS BROKE, AND THE RIGHT SIDE OF THE LIFTGATE DROPPED DOWN UNDER ITS OWN WEIGTH. THIS CAUSED ONE OF THE LIFTGATE HINGES TO CURL AND BEN OUT OF ALIGNMENT, CONSUMER FELT DEALER SHOULD HAVE REPLACED HINGES WHEN LIFTGATE BOLTS FAILED. *AK

THE CRUISE CONTROL FAILED AFTER 35 TO 40 MINUTES OF DRIVING - CRUISE HEATS UP AND CAUSES TRANSMISSION TO NOT CHANGE FROM LOW GEAR. NLM

I HAVE 2 SON-IN-LAWS WHO HAVE HAD SIMILAR FAILURE AND AFTER QUESTIONING SEVERAL DEALER REPAIR FACIITIES THIS APPEARS TO BE A DESIGN DEFAULT. WHEN THE BOLT SHEARS THAT HOLDS THE PULLEY YOU LOSE ALL POWER, COOLING, STEERING CAPABILITY AND HAD I BEEN TRAVELING DOWN I-95 AT THE POSTED SPEED LIMIT I WOULD HAVE SURELY BEEN INVOLVED IN AN ACCIDENT. I CONTACTED CHRYSLER CUSTOMER RELATIONS AT THEIR 1-800 NUMBER AND THEY INFORMED ME THAT THIS WAS NOT A COVERED ITEM IN EXTENDED WARRANTY AND THAT THEY WOULD NOT COVER ANY REPAIRS. CHRYSLER SURELY KNOWS THE REPAIR RATE ON THIS ITEM AND IF THE RATE IS HIGHER THAN NORMAL THEY SHOULD INSPECT TO DETERMINE IF THE BOLT THEY USED WAS SUBSTANDARD. *AK

WOULD BE DRIVING VEHICLE WHEN FRONT END WOULD VIBRATE CONSTANTLY. TOOK TO DEALER & WAS INFORMED BOTH AXLES WERE BENT & MOTOR MOUNTS WERE WORN OUT. MECHANIC REPLACED BOTH AXLES AND MOTOR MOUNTS. ALSO, WATER PUMP/HEATER AND THERMOSTAT WENT OUT AT 30,000 MILES. PROBLEM WITH THE VIBRATION STILL EXISTS. *AK

WHILE DRIVING REAR WINDOW SHATTERED. GLASS BLEW ALL OVER INSIDE OF THE VAN. MANUFACTURER WILL BE NOTIFIED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

VEHICLE HAS A VIOLENT SHAKE IN THE FRONT DRIVE TRAIN BEGINNING AT APPROXIMATELY 30 MPH AND ENDING ABOUT 40 MPH. THE SHAKING RETURNS AT APPROXIMATELY 70 MPH. BETWEEN THESE SPEEDS, THE SHAKING IS PRESENT BUT NOT AS VIOLENT. THIS PROBLEM HAS EXISTED SINCE THE VEHICLE WAS PURCHASED NEW IN 1994 BUT HAS PROGRESSIVELY GOTTEN WORSE WITH AGE AND MILAGE. IT IS NOW TO THE POINT THAT THE ENTIRE VEHILCE SHAKES. THE VEHICLE HAS BEEN WORKED BY THE ORIGINAL DEALER WHO IS NO LONGER IN BUSINESS AS WELL AS OTHER CHRYSLER DEALERSHIPS WITH NO SOLUTION TO THE PROBLEM. I HAVE CONTACTED CHRYSLER CORP. FOR ADVISE AND ASSISTANCE IN IDENTIFYING THE PROBLEM SEVERAL TIMES BUT NEITHER THEY NOR THE DEALERSHIPS NOR THE FACTORY REPRESENTATIVES HAVE BEEN ABLE OR WILLING TO IDENTIFY THE SOURCE OF THE PROBLEM. WHATEVER REPAIRS HAVE BEEN SUGGESTED BY CHRYSLER HAVE BEEN DONE EITHER UNDER WARRANTY OR AT MY EXPENSE. NOTHING HAS CORRECTED THE PROBLEM. THE PROBLEM CONTINUES TO GET WORSE AND IS GETTING TO THE POINT OF BECOMING A REAL SAFETY CONCERN. I WOULD WELCOME ANY INFORMATION WHICH MAY BE HELPFUL IN IDENTIFYING AND SOLVING THIS PROBLEM. *AK

THE RE-BUILD WAS NOT DONE BY A CHRYSLER DEALER DUE TO THE ORIGINAL DEALERS EXTREME RUDENESS ON ANOTHER MATTER REGARDING RE-PAINTING THE FRONT BUMPER. WE FELT IF THEY WERE THAT RUDE ABOUT A $300 RE-PAINT UNDER WARRANTY (WHICH ANOTHER DEALER DID TAKE CARE OF) THEY HOW COULD WE TRUST THEM TO HELP US WITH A MAJOR TRANSMISSION PROBLEM? WE BASICALLY JUST WANT TO BUY A NEW TOWN & COUNTRY WITH AN EXTENDED WARRANTY AT NO ADDITIONAL CHARGE. WE THINK THIS IS FAIR DUE TO THE TRANSMISSION GOING OUT TWICE IN SIX YEARS. THIS TRANSMISSION IS KNOWN TO BE A "PROBLEM CHILD". WE JUST DIDN'T KNOW THAT AT THE TIME. IT'S A HINDSIGHT 20/20 THING. HAVE ASKED OUR DEALER TO PUT SOMETHING TOGETHER FOR US WITH THE EXTENDED WARRANTY AT NO CHARGE BUT ARE NOT GETTING ANYWHERE. I THINK IT'S FAIR TO ASK. I WOULD NOT PURCHASE THE VEHICLE WITHOUT THE ADDED PROTECTION. I DON'T TRUST CHRYSLER'S PRODUCT ENOUGH FOR THAT. I DO ENJOY THE AMENITIES IT OFFERS. IT'S DIFFICULT TO FIND A MINI-VAN WITH THE COMFORT IT OFFERS. *AK

WHILE DRIVING VEHICLE ACCELERATED. APPLIED THE BRAKES VERY HARD IN ORDER TO STOP VEHICLE. ALSO, WHILE DRIVING VEHICLE STALLED UNEXPECTEDLY, WHICH ALMOST CAUSED A CRASH. DEALER COULD DETERMINE THE CAUSE OF THE PROBLEM. PLEASE PROVIDE FURTHER INFORMATION. *AK

SLIDING DOOR WILL NOT CLOSE BECAUSE THE LATCH IS IN THE LOCKED POSITION. DEALER WILL BE NOTIFIED ABOUT THE PROBLEM. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

TRANSMISSION SHIFTS TOO LOW, AND WILL NOT UP SHIFT UNTIL I RUN OF ENGINE AND RESTART. THIS HAPPENDED 1/10/2000 AT 50MPH, AND ALMOST CAUSED THE CAR BEHIND ME TO HIT ME. THIS CAUSED THE ENGINE TO RED LINE FOR A SECOND. *AK

WHILE DRIVING TRANSMISSION STOPPED VIOLENTLY, CAUSING WHEELS TO LOCK UP. DEALER HAS BEEN NOTIFIED. *AK

NEITHER AIRBAG DEPLOYED IN THIS FRONTAL ACCIDENT THAT WAS VIOLENT ENOUGH TO DAMAGE ALMOST EVERYTHING FROWARD OF THE FIREWALL. THE FRONT OF THIS VEHICLE (PRIMARLY RIGHT FRONT), HIT THE SIDE PASSANGER DOOR OF A CAR THAT MADE A SUDDEN LEFT TURN ACROSS IT'S PATH. ALTHOUGH THE INSURANCE COMPANIES HAVEN'T YET SAID SO, I ASSUME BOTH CARS WILL BE CONSIDERED TOTALLED. I SUGGEST YOU EXAMINE THIS VEHICLE TO DETERMINE IF THE AIRBAGS WERE FAULTY BEFORE ANY CHANGES CAN BE MADE.. IT IS CURRENTLY AT ROYAL GATE DODGE, 15502 MANCHESTER RD., ELLISVILLE, MO 63011, TELEPHONE (636) 394-3400. ACCIDENT POLICE REPORT NUMBERED 99-459978 SHOULD BE AVAILABLE THROUGH THE CHESTERFIELD POLICE DEPARTMENT, 184 CHESTERFIELD IND. BLVD., CHESTERFIELD, MO 63005, TELEPHONE (636) 537-3000.*AK

TRANSMISSION FAILED. MJS

REARVIEW WINDSHIELD WIPERS ARE NOT WORKING. ALSO, A/C UNIT ISN'T WORKING AT ALL. DEALER CAN'T DETERMINE THE PROBLEM. *AK

LEFT SIDE OF WINDSHIELD WIPER LINKAGE: PIVOT DRIVE ASSEMBLY BROKE , CAUSING POOR VISIBILITY. PART IS TO BE REPLACED. BUT, IT IS STILL ON BACKORDER. *AK

WHILE DRIVING WHILE DRIVING AT 40 MPH THERE WAS SOME TYPE OF KNOCKING NOISE COMING FROM THE VEHICLE, AND CONSUMER NOTICED THE PULLEY/CRANKSHAFT BROKE. *AK

LEFT WINDSHIELD WIPER STOPPED WORKING IN THE RAIN. BROUGHT IT TO THE DEALER AND THE DEALER SAID THE PIVOT ASSEMBELY WAS BROKEN. TRIED TO ORDER THE PART BUT CHRYSLER SAID IT WAS BACK ORDERED. LATER FOUND OUT THAT THE SAME PART FITS 1991 TO 1994 VANS AND THAT THERE WAS A RECALL FOR 1993 VANS FOR THE SAME PART AND THIS IS WHY THE PART WAS BACK ORDERED. CHRYSLER CANNOT OBTAIN THE PART AND WILL NOT INCLUDE MY 1994 VAN IN THE RECALL. THIS IS A VERY DANGERIOUS SITUATUION AND SINCE THE SAME PART WAS INSTALLED IN CHRYSLER VANS FROM 1991 - 1994 CHRYSLER SHOULD BE REQUIRED REPLACE ALL OF THEM NOT JUST THE 1993'S.

THE ENGINE HEAD CASTING BROKE. ALSO, CRADLE ARM BRACKET SEPARATED FROM ENGINE. BEEN TO DEALERSHIP WHILE ON VACATION. WAS SENT TO AN INDEPENDENT SHOP WHICH BROUGHT MANUFACTURING PARTS TO REPAIR PROBLEM. *AK

WIRING FOR BOTH FRONTAL AIR BAGS EXPERIENCED FAILURE PRIOR TO RECALL NOTICE WHICH CAUSED THE AIR BAG LIGHT TO ILLUMINATE. NLM

THE ABS BRAKING SYSTEM MALFUNCTIONED, CAUSING THE ABS LIGHT TO COME ON. PEDAL WENTGOING TO THE FLOOR , CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. PLEASE PROVIDE FURTHER INFORMATION AND VIN#. *AK

BELT TENSIONER BROKE IN HALF AND FELL OFF WHILE DRIVING CAUSING OTHER COMPONENTS TO FAIL. *YC

LOUD CLUNK WHEN TAILGATE CLOSED. REOPENED TAILGATE AND FOUND RIGHT SIDE PISTON HAD DETACHED FROM VEHICLE FRAME BUT WAS STILL CONNECTED TO LIFTGATE. WAS ABLE TO RECLOSE LIFTGATE FOR DRIVE TO DEALER, BUT ROOF LINER DAMAGED IN CLOSING PROCESS AS STRUT WAS IN FULLY EXTENDED POSITION. I REMEMBER READING A NEWSPAPER ACCOUNT IN AUGUST 99 REGARDING UPCOMING RECALL FOR THIS SAME PROBLEM, BUT CHRYSLER DEALERSHIP HAS NO INFORMATIN REGARDING ANY RECALL FOR THIS ITEM.

ABS SPEED SENSOR FAILED CAUSING EXTENDED STOPPING DISTANCES. MJS

VEHICLE GAVE NO INDICATION OF A TRANSMISSION PROBLEM AND THEN ONE DAY JUST STOPPED FUNCTIONING AT ALL. WHEN PURCHASED THE WARRANTY OFFERED WAS EITHER THE 3/36 OR THE 12/12 & 7/70. WE CHOSE 3/36 WHICH WAS BENIFICIAL AT ONE POINT SINCE WE HAD CONTINUOUS PROBLEMS WITH THE COMPUTER SYSTEM IN THE VEHICLE AND IT TOOK ALMOST A YEAR FOR THEM TO FINALLY TAKE CARE OF THAT PROBLEM..MY CONCERN IS DO WE HAVE ANY OPTIONS OTHER WITH ANY PENDING ISSUES DUE TO THE HISTORY OF THE MINIVAN TRANSMISSIONS? ARE THE ANY AVENUES WE CAN TAKE SO AS NOT TO HAVE TO PAY THE 2,500 TO FIX THE TRANSMISSION?

FRONT DISC BRAKES AR E RUSTED AND WORN OUT. THEREFORE, THEY MUST BE REPLACED BECAUSE THEY CANNOT BE CUT DOWN. *AK

TRANSMISSION WAS REBUILT, TWO TRANSMISSION SUPPORTS FAILED AND TWO SPEED SENSORS WERE INSTALLED. *AK

SLIDING DOOR ON PASSENGER'S SIDE WILL NOT LATCH OR LOCK. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

NO SUMMARY PROVIDED BY CONSUMER.

WHILE DRIVING ABOUT 15 MPH THE VEHICLE TOOK OFF, CAUSING THE CONSUMER TO RUN OVER ENBANKMENT AND INTO A BUILDING, AND THE AIR BAGS DIDN'T DEPLOY. CONSUMER DOESN'T KNOW WHAT THE PROBLEM IS. *AK *ML

I READ IN THE NEWS THAT D.O.T. IS CONSIDERING SPENDING HUNDREDS OF BILLIONS OF DOLLARS TO RAISE THE (CONCRETE) MEDIAN BARRIERS ON THE HUNDREDS OF THOUSANDS OF MILES OF THE FEDERAL HIGHWAY SYSTEM...DUE TO THE LARGE NUMBER OF FATALITIES CAUSED BY RAISED-UP PICKUP TRUCK AND SPORT UTILITY VEHICLE ACCIDENTS WITH NORMAL PASSENGER CARS. I SUBMIT THAT PERHAPS IT IS TIME TO GO BACK TO THE LEGISLATION CONSIDERED TEN TO FIFTEEN YEARS AGO ORDERING MANUFACTURERS TO SET

THE HYDRAULIC CYLINDER BOLT WAS OFF AND THE CYLINDER BROKE THROUGH THE WINDOW. DEALER SAID IT NOT INCLUDED IN RECALL. *AK *ML

THERE WOULD BE NO PULSING IN ABS BRAKES WHEN THEY ARE APPLIED. WOULD HAVE REGULAR BRAKES ONLY. ABS BRAKES FAILED TO OPERATE PROPERLY WHILE DRIVING APPROXIMATELY 15MPH TURNING A CORNER. WILL BE TAKING VEHICLE TO DEALER. *AK

WHILE DRIVING AT 35 MPH, WENT TO APPLY THE BRAKES AND THE BRAKES WENT STRAIGHT TO THE FLOORBOARD, CAUSING THE CONSUMER TO REAR END THE VEHICLE IN FRONT, AND THE AIR BAGS DID NOT DEPLOY. *AK

TRANSMISSION FAILED.

EVAPORATOR CORE FAILED.

THE BELT DOES NOT PROPERLY ENGAGE, WHEN THE BUCKLE IS INSERTED, IT LOCATES BETWEEN THE RECEPTICAL AND THE INSIDE EDGE OF THE BUCKLE, THUS GIVING THE IMPRESSION THAT THE BUCKLE IS ENGAGED. HOWEVER, WHEN PULLED, IT COMES AWAY IMMEDIATELY. THE BELT STRAP ALSO SOMETIMES GETS CAUGHT IN THE DOOR-JAMB ALLOWING FOR AN 8-10 INCH PLAY IN THE BELT WHEN IT IS PULLED BY A HAND-JERK OR AND POSSIBY, AND ACCIDENT.

INTERMITTENTLY THE BRAKING SYSTEM MALFUNCTIONS, CAUSING THE BRAKE PEDAL TO FEEL "SOFT" AND EXTENDED STOPPING DISTANCE. BEEN TO DEALER NUMEROUS TIMES. DEALER CANNOT DETERMINE PROBLEM. *AK

INSTRUMENT PANEL FAILED

SALES INFORMATION STATES ALL WHEEL DRIVE, HOWEVER VEHICLE DOES NOT HAVE ALL WHEEL DRIVE IN REVERSE.

VEHICLE WAS PARKED. DRIVER GOT OUT & SHUT SLIDING DOOR. IT FELL OFF TRACK & WAS HELD BY TOP HINGE. HAD TO HOLD DOOR UP AGAINST VEHICLE & THEN DROVE VEHICLE TO DEALER. WAS INFORMED THAT ROLLERS WERE NOT LUBRICATED & DOORS NOT TO BE SLAMMED OR SHUT HARD. HAD DOOR REPAIRED. *AK

REAR TAILGATE PISTONS SNAPPED OFF THE FRAME, CAUSING TAILGATE TO COME CRASHING DOWN ONTO CONSUMER ,KNOCKING HER DOWN BRUISING HER ARM AND WRIST . CHRYSLER WILL SEND SOME ONE TO INSPECT VEHICLE. *AK

STEERING WHEEL INSTALLED WITH THE WRONG FLUID CAUSING THE VEHICLE TO TURN HARD.

HINGES BREAKING FROM DOOR ON DRIVER'S SIDE WHICH IS CAUSING THE THE DOOR TO CLOSE IMPROPERLY. WHEN DRIVING THE DOOR FLEW OPEN AND NOW IT WILL NOT CLOSE . *AK

WHILE DRIVING THE DRIVER'S AIRBAG DEPLOYED. THE VEHICLE WAS NOT INVOLVED IN A COLLISION. THE MANUFACTURER WILL BE NOTIFIED. *AK

REAR TAILGATE PISTON SNAPPED OFF. *AK