Page 3 of 5 · complaints 101–150 of 214

1993 Chrysler Town And Country complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1993 record →

Visibility › Windshield Wiper/Washer › Motor
Filed Dec 9, 1999NY

WHEN TRAVELING IN INCLEMENT WEATHER WINDSHIELD WIPERS ARE NEEDED. THE SHAFT DISENGAGED FROM THE WIPERS, CAUSING POOR DRIVER VISIBILITY. ALSO, RECALL 99V189000 CONCERNS WINDSHIELD WIPER MOTR FAILURE. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. CONSUMER HAS CONTACTED THE MANUFACTURE. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 27, 1999NC

ONGOING / INTERMITTENT PROBLEM WITH BRAKE SYSTEM: WHENEVER BRAKES ARE APPLIED VEHICLE EXPERIENCES EXTENDED STOPPING DISTANCE BECAUSE PEDAL APPEARS HARD WHEN APPLIED. DEALER NOTIFIED, AND INFORMED CONSUMER THAT NOTHING COULD BE FOUND. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 27, 1999NC

ON-GOING / INTERMITTENT PROBLEM WITH BRAKE SYSTEM WORKING ERRATICALLY; WHEN BRAKES ARE APPLIED THE PEDAL WOULD BE HARD, WHICH CAUSED EXTENDED STOPPING DISTANCE. CONSUMER WOULD PLACE GEAR INTO NEUTRAL AND APPLIED BRAKES TO GET VEHICLE TO STOP. DEALER NOTIFIED AND INFORMED THAT NOTHING COULD BE FOUND.

Service Brakes, Hydraulic › Foundation Components
Filed Oct 21, 1999IN

THE RECALL REMEDY ONLY TEMPORARILY CORRECTED THE PROBLEM , RECALL NUMBER 96V099000. THE BRAKE ACTUATOR MALFUNCTIONED WHICH WAS NOT COVERED IN THE RECALL EXTENDED WARRANTY. PLEASE GIVE ANY FURTHER DETAILS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 14, 1999PA

VEHICLE BEEN EXPERIENCING PROBLEM WITH ABS SYSTEM; INTERMITTENTLY BRAKE WOULD EXPERIENCE EXTENDED STOPPING DISTANCE; ALSO, WHEN BRAKES ARE APPLIED THE VEHICLE FELT AS IF IT WAS RUNNING ON ICE ( SLIDING ). DEALER NOTIFIED AND INFORMED CONSUMER NOTHING COULD BE FOUND. SEEKING HELP FROM NHTSA IN THIS MATTER. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 30, 1999IN

THE VEHICLE WAS REPAIRED UNDER ABS RECALL, SINCE THE REPAIR THE VEHICLE EXPERIENCED ABS FAILURE. THE VEHICLE IS BEING REPAIRED UNDER WARANTY. MANUFACTURER HAS BEEN NOTIFIED. *AK

Power Train › Manual Transmission
Filed Sep 30, 1999OH

NO SUMMARY.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Sep 28, 1999NV

I HAD RIGHT FRONT WIPERS REPAIRED BY A REPAIR SHOP (R&R WIPER TRANSMISSION AND WIPER LINK AND BUSHINGS) AT A COST TO ME OF $162.56. MARONG REPAIRED WIRING AT DUAL FUNCTION PRESSURE SWITCH AND REPLACED SWITCH IN ORDER TO CORRECT MY ABS PROBLEM; AND THEY CHARGED ME $200 DEDUCTIBLE. MARONG ALSO REPLACED MY FRONT AXLE ($171.73) TO CORRECT A PROBLEM I HAD SINCE I OWNED THE VAN.

Structure › Body
Filed Aug 30, 1999TX

WHEN DRIVING AT ANY SPEED THERE IS A KNOCKING NOISE COMING FROM UNDER THE VEHICLE. *AK

Electrical System › 12v/24v/48v Battery
Filed Aug 12, 1999IL

BRAKES FAILED IN WINTER/DEALER KEPT VEHICLE 3 WEEKS!IN APRIL, I WAS DRIVING, BRAKES WENT OUT/TOWED TO DEALERSHIP/NO PROBLEM FOUND/I PICKED UP VEHICLE ,DROVE HOME AND WENT TO STOP,NO BRAKES!AVOIDED NEAR-COLLISION BY LUCK!WENT BACK TO DEALER/ABS AND BRAKE LIGHTS ON /THE PUMP WAS OUT,FOR THE 3RD TIME!DEALER KEPT CAR 10 DAYS/SUPPOSEDLY FIXED!WIFE WILL NOT DRIVE CAR/WILL NOT ALLOW KIDS TO DRIVE IT!NOW CAR IS LOSING ELECTRICAL POWER!BROUGHT IT TO DEALER/CAN'T FIND ANY PROBLEM!BETWEEN DYING OUT AND SUDDEN BRAKE LOSS/WE ARE UNABLE TO DRIVE OR SELL THE CAR,FOR FEAR OF SOMEONE GETTING INJURED OR DYING!CHRYSLER MADE NOTE OF IT!MAYBE SOMEONE HAS TO GET KILLED BEFORE ANYTHING CAN BE DONE!I

Air Bags › FrontalCrash
Filed Jul 23, 1999TN

AIRBAGS DIDN'T DEPLOY, AND SEAT BELTS RELEASED ON IMPACT.DRIVER'S/PASSENGER'S AND TWO CAPTAINS SEATS, WHICH ARE THE MIDDLE SEATS, FELL BACK TO THE FLOOR .VAN WAS TOTALED. *AK

Engine and Engine Cooling › Cooling System › Fan
Filed May 17, 1999OK

BECAUSE THE RADIATOR FAN ENGINE WENT OUT AND THE PLUG BURNED INTO WE NEED A NEW PLUG, BUT TO OUR SURPRISE CHRYSLER SAYS THEY WON'T SELL THE PLUG, BUT INSTEAD WE WILL NEED TO PURCHASE THE WIRING HARNESS AT THE TUNE OF $800.00 WHICH IS THE MECHANIC'S COST. WE WERE TRYING TO FIND A PLUG AT A SALVAGE YARD, BUT NONE ARE AVAILABLE. WE WERE TOLD THAT THIS PART IS IN HIGH DEMAND BECAUSE OF THE HIGH FAILURE RATE. IS CHRYSLER MAKING THIS PART OUT OF TOO LIGHT A MATERIAL FOR THE AMOUNT OF CURRENT? IF WE CAN FIND ONE AT A SALVAGE YARD THEY TOLD US THEY SELL THEM FOR $20.00. A FRIEND IS CHECKING SALVAGES IN ANOTHER STATE FOR US. WHY WON'T CHRYSLER SELL THEM? WHY DO THEY TRY TO FORCE US TO BUY A WHOLE HARNESS AT THE OUTRAGEOUS PRICE OF $800.00? THE FAN ENGINE WAS $247.50 AND THEN $800.00 ON TOP OF THAT FOR THE HARNESS. QUITE AN EXPENSIVE REPAIR.*AK

Equipment › Appliance › Air Conditioner
Filed May 7, 1999IL

AIR CONDITIONER EVAPORATOR HAS FAILED DUE TO INTERNAL CORROSION CAUSING

Seats › Front Assembly › Recliner
Filed Mar 11, 1999NY

FRONT PASSENGER'S SEAT DOES NOT RELEASE FROM THE SEAT TRACK MECHANISM. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Structure › Body › Door
Filed Feb 15, 1999VA

THE SELLING DEALER WAS APPROACHED TWICE ABOUT THE DOOR MISALIGNMENT. THEY STATED WE COULD HAVE THE DOOR TRIM STRIPES AND MOULDINGS ALIGNED OR THE CLOSING PROBLEM FIXED, NOT BOTH. THEY STATED THAT THEY HAD SEEN THIS PROBLEM BEFORE. THEY DID NOT WANT KNOW THE CAUSE. ASSOCIATED WITH THIS PROBLEM ARE DIMPLE DENTS IN THE AREA, JUST ABOVE THE OUTSIDE DOOR HANDLE. THE SPOT WELDS SECURING THE DOOR HINGES TO THE DOOR FRAME ASSEMBLY HAVE FAILED. THE SKIN OF THE DOOR SLIDES BEFORE AND AFTER AS THE DOOR IS CLOSED AND SHAKES WHEN THE VEHICLE IS IN TRANSIT. THE DIMPLE DENTS ARE A DIAGNOSTIC OF THIS FAILURE. THERE ARE THOUSANDS OF THESE 93, 94 AND 95 CHRYSLER /DODGE AND PLYMOUTH MINIVANS ON THE ROAD WITH THE DENTS. FOR A LONG WHILE I BELIEVED THAT THEY HAD ALL BEEN UNLUCKY IN THE PARKING LOT. HAVING SEEN THE HINGES FLOATING FREE AND THE DOOR SKIN MOVING BEFORE AND AFTER AGAINST THE SPOT WELDS OF THE TRAILING EDGE OF THE DOOR, I NOW KNOW THE DENTS ARE FROM THE FAILED DOOR HINGES. JERRY'S COLLISION CENTER IN SPRINGFIELD VA SAYS THEY HAVE SEEN MANY OF THESE FAILURES. SHOP REPAIR CANNOT BE GUARANTEED, AND THEY SUGGEST REPLACEMENT OF THE DOOR. THIS SHOP IS VERY COMPETENT. THEY DO THE BODY WORK FOR THE WHITE HOUSE CARS. *AK

Engine and Engine Cooling › Cooling System › Fan
Filed Feb 4, 1999FL

THE FUSABLE LINKS WERE TIGHTLY BUNDLED NEAR DRIVER SIDE SHOCK TOWER. THE COOLING FAN MOTOR SIEZED. THE ENGINE DID NOT OVERHEAT DUE TO OPERATION AT HIGHWAY SPEED . THE FUSEABLE LINK IN THE CENTER OF THE TIGHT BUNDLE BURNED, CAUSING MOST OF THE OTHERS TO ALSO BURN.THIS BUNDLE WAS ALSO ATOP THE MAIN WIRING HARNES, CAUSING IT TO START TO BURN. SMELLING SOMETHING HOT, I PULLED OVER AND OPENED THE HOOD TO FIND A SMALL ELECTRICAL FIRE. BEING A FIREFIGHTER I QUICKLY DISCONECTED THE NEGATIVE BATTERY CABLE CAUSING THE FIRE TO GO OUT. THE FUASBLE LINKS WERE TIGHTLY BUNDLED AT THE FACTORY. THIS IS A DANGEROUS SITUATION THAT IS SIMPLE TO FIX, BY CUTTING THE BUNDLE AND SLIGHTLY SPACING THE FUSABLE LINKS OUT. *AK

Wheels › Lugs/Nuts/Bolts/Studs
Filed Feb 2, 1999IL

RECALL 93V09800/ MFR 575. WHEN DRIVING WHEEL SHEARED OFF AND BOLT BROKE OFF THE WHEEL. MANUFACTURER AND DEALER CONTACTED AND CANNOT REMEDY THE PROBLEM. PROBLEM CONTINUES TO EXIST. PROVIDE FURTHER INFORMATION. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jan 12, 1999NC

RECALL WORK COMPLETED ON THE ABS SYSTEM HOWEVER FAILED ON TWO OCCASIONS AFTER WORK COMPLETED.

Power Train › Automatic Transmission
Filed Jan 7, 1999NJ

AFTER DRIVING FOR 10 HOURS THE VEHICLE STARTS TO DOWNSHIFT BY ITSELF. DEALER CAN'T FIND THE PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 3, 1998PA

RECALL 96V099000/685. THE ABS BRAKES HAVE FAILED THREE TIMES, WITHOUT PRIOR INDICATION. REPAIRWORK WAS DONE EACH TIME, AND THE BRAKES FAILED TWO TIMES AFTER THE REPAIRS WERE DONE. DEALER CONTACTED AND IS AWARE OF THE PROBLEM. MANUFACTURER CONTACTED AND CANNOT DUPLICATE THE PROBLEM. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 16, 1998VA

WHILE DRIVING ON WET PAVEMENT THE ABS BRAKE LIGHT ILLUMINATED ,INDICATING MALFUNCTION WITHIN THE SYSTEM. SHORTLY AFTER DRIVING ON WET PAVEMENT THE PEDAL TRAVELED TO THE FLOOR, CAUSING EXTENDED STOPPING DISTANCE. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS. *AK

Power Train › Automatic Transmission
Filed Oct 27, 1998NY

TENSIONER BROKE WITH SERP BELT I STATED IT WAS FAULTY ASKED FOR REIMBURSED ON REPAIR WITH CHRYSLER CUSTORMER SERVICE, TURNED DOWN.

Latches/Locks/Linkages › Hatchback/Liftgate › Lock1 injured
Filed Aug 17, 1998GA

HATCHBACK BOLTS BROKE, CAUSING IT TO FALL ON AN OCCUPANT OF THE VEHICLE. OCCUPANT SUSTAINED MINOR INJURIES. THE MANUFACTURER HAS BEEN NOTIFIED. *AK

Seat Belts › Front › Anchorage
Filed Aug 6, 1998CA

THE DRIVER'S SEATBELT ANCHOR WILL NOT COME OUT, CAUSING THE SEATBELT TO BE INOPERATIVE, WHICH WILL NOT PROTECT THE OCCUPANT IN THE EVENT OF AN ACCIDENT. CURRENTLY AT DEALER. PLEASE PROVIDE DETAILS. NO PRIOR PROBLEMS. *AK

Power Train › Manual Transmission
Filed Aug 4, 1998MI

TRANSMISSION FAILURE TWO WEEKS AFTER COMPLETE TUNE UP.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 21, 1998FL

CONSUMER TOOK VEHICLE IN FOR RECALL INVOLVING THE ABS BRAKE SYSTEM, RECALL NO. 96V09900. PROBLEM HAS BEEN CORRECTED FOUR DIFFERENT TIMES, BUT PROBLEM REMAINS. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 8, 1998OH

RECALL 96V099000, MANUFACTURER'S RECALL 685; THE ABS BRAKES AND THE REGULAR BRAKE LIGHTS COME ON. LOSES BRAKING POWER INTERMITTENTLY. BRAKES GO OFF, AND AFTER A WHILE THEY WOULD BRAKE OKAY. THIS HAS OCCURRED APPROXIMATELY EIGHT TIMES, AND THE DEALER CANNOT DUPLICATE THE PROBLEM. *AK

Suspension › Front
Filed Jun 17, 1998MI

FRONT END SWINGS ON THE HIGHWAY WHEN DRIVING APPROXIMATELY 65MPH. DEALER CONTACTED, STATES THEY SHOULD LAST LONGER, AND CANNOT DUPLICATE THE PROBLEM. IF THE TIE ROD IS BROKEN THE VEHICLE'S STEERING WILL BE LOST. *AK

Power Train › Automatic Transmission
Filed Feb 20, 1998MI

TRANSMISSION SEALS FAILED, CAUSING TRANSMISSION TO SHIFT IMPROPERLY.

Power Train
Filed Feb 8, 1998IN

TRANSMISSION JUST WENT OUT.

Visibility › Windshield Wiper/Washer
Filed Jan 26, 1998FL

WHEN THE WINDSHIELD WIPERS ARE TURNED ON THEY WILL START, AND WHILE DRIVING THE WIPERS WILL STOP WORKING.. THERE IS AN INVESTIGATION ON THE WINDSHIELD WIPERS, EA-97. 022. *AK

Parking Brake
Filed Jan 13, 1998MI

VEHICLE ON INCLINE W/PARKING & EMERGENCY BRAKES ON; VEHICLE STARTED ROLLING DOWN HILL. TOOK TO DEALER & NOTHING FOUND. CALLED ZONE OFFICE & MANAGER ARRIVE. HAD VEHICLE BROKEN DOWN, FOUND PARK PAWL DEFECTIVE. PAN WAS DROPPED; NOTICED TRANSMISSION (PARK PAWL) WAS BROKEN. PARK PAWL WAS FIXED, BUT NOT TRANSMISSION. INFORMED OWNER WOULD NEED TO PAY FOR TRANSMISSION. *AK

Steering › Hydraulic Power Assist › Pump
Filed Nov 25, 1997CO

WHILE DRIVING OUT OF PARKING LOT AREA, COULD NOT TURN STEERING WHEEL. HAD NO CONTROL OF VEHICLE AT TIME. HAD VEHICLE TOWED TO DEALER. WAS INFORMED DRIVE TENSIONER HAD BROKEN. *AK

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 19, 1997CA

ENGINE FAILS REPEATEDLY. ALSO BELT TENSIONER BROKE WHILE DRIVING IN PARKING LOT FOR NO APPARENT REASON. *AK

Service Brakes, Hydraulic › Foundation Components
Filed Sep 16, 1997CA

RECALL # 96V-099000; AFTER ARRIVING AT DEALERSHIP FOR APPOINTMENT, OWNER WAS TOLD THAT THE TOOL NEEDED TO PERFORM RECALL WORK WAS NOT AVAILABLE AND WOULD BE ORDERED. *AK

Vehicle Speed Control › CablesFire
Filed Aug 18, 1997CA

THROTTLE CABLE FROZE DUE TO ITS LOCATION NEAR ENGINE, AND TOUCHING THE HOT ENGINE. IN ADDITION, WIRES OVERHEATED, RESULTING IN A FIRE. REAR ABS BRAKES/OVERHEATED ENGINE AND RADIATOR WERE REPLACED ALSO. *AK

Vehicle Speed Control › Cables
Filed Aug 15, 1997CA

THROTTLE CABLE FROZE IN OPEN POSITION, CAUSING VEHICLE TO ACCELERATE./LOSS OF CONTROL. ALSO, FRONT/REAR ABS BRAKES FAILED PRIOR TO/AFTER RECALL REPAIRS. IN ADDITION, ENGINE OVERHEATED, CAUSING RADIATOR TO FAIL AND WIRING TO BURN. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jul 10, 1997FL

CONSUMER HAD ABS RECALL WORK PERFORMED (#685) BUT DEALER CHARED FOR A REPLACEMNT ACCUMULATOR SWITCH WHICH WAS NOT COVERED UNDER RECALL/REFUSED. NLM

Engine and Engine Cooling › Engine › Gasoline
Filed Jun 26, 1997CA

WHILE DRIVING AT ANY SPEEDS, THE VEHICLE ENGINE SHUTS DOWN, CAUSING THE VEHICLE TO STALL. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 27, 1997OH

ANTI LOCK BRAKES FAILED BEFORE RECALL REPAIR, BUT DEALER STATES PARTS THAT NEED TO BE REPLACE ARE NOT PART OF RECALL.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed May 8, 1997MN

DEALER WANTED OWNER TO PAY FOR RECALL REPAIRS ON ANTI LOCK BRAKES.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Mar 17, 1997LA

AFTER THE WORK HAD BEEN PERFORMED UNDER THE RECALL, THE ABS SYSTEM FAILED TWICE AGAIN. PLEASE DESCRIBE DETAILS. *AK

Steering › Rack and Pinion
Filed Mar 11, 1997NY

WHILE DRIVING STEERING RACK AND PINION BRACKET BROKE, FRONT SAFETY FRAME BROKE OFF, FRAME HAS HUGE CRACK, RESULTING IN LOSS OF CONTROL. ALSO, REPLACED FRON BRAKE ROTORS/PADS.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 26, 1997NH

WHILE DRIVING APPLIED THE BRAKES , ONCE BRAKES WERE APPLIED THEY FAILED, RESULTING IN EXTENDED STOPPING DISTANCE AND LOUD NOISES BEFORE STOPPING. *AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Feb 6, 1997AR

RECALL #96V099000, AFTER CONTACTING THE DEALER CONSUMER HAS BEEN WAITING FOR PARTS FOR OVER (2) MONTHS. DEALER DID WORK ON ABS, BUT VEHICLE IS NOT WORKING PROPERLY. THE ABS WARNING LIGHT IS ON. *AK

Service Brakes, Hydraulic › Pedals and Linkages
Filed Jan 21, 1997CA

VEHICLE'S BRAKE PEDAL DOES NOT RELEASE PROPERLY, CAUSING THE BRAKE LIGHT TO STAY ON AND RUN THE BATTERY DOWN. *AK

Power Train › Automatic Transmission
Filed Dec 4, 1996NJ

TRANSMISSION FAILED.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Nov 22, 1996PA

DRIVING ALONG , PULLED OFF HIGHWAY BECAUSE OF AN ACCIDENT. WHEN STARTED BACK ONTO THE HIGHWAY THERE WERE NO BRAKES, BRAKE PEDAL PUSHED COMPLETELY TO THE FLOOR AND THERE WERE NO BRAKES AT ALL. *AK CONSUMER STATES VEHICLE HAD BEEN AT DEALERSHIP PER AN ABS RECALL 3 DAYS BEFORE THE SYSTEM FAILED , DEALERSHIP WHICH DID THE REPAIRS FOUND THE ABS SYSTEM WAS TOTALLY WORN BECAUSE OF A DEFECT AND FELT THE SYSTEM WAS NEVER EVALUATED PROPERLY BY DEALERSHIP, DEALERSHIP IS NOT TAKING ANY RESPONSABILITY FOR THE MISHAP.*JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Oct 30, 1996TX

ON THREE OCCASIONS W/ABS AND MASTER CYLINDER, BRAKES HAD TOTAL FAILURE. BRAKES HAVE FAILED RIGHT AFTER BEING REPAIRED THE NEXT DAY. PLEASE DESCRIBE DETAILS. *AK

Structure › Body › Hatchback/Liftgate
Filed Oct 24, 1996IL

REAR HATCHBACK WINDOW EXPLODED WHILE VEHICLE WAS PARKED INSIDE GARAGE. *AK *SLC

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1993 Chrysler Town And Country → · Every Town And Country year → · How the figures are calculated →