Chrysler Corporation: Structure › Body › Hatchback/Liftgate › Support Device/Strut
Chrysler Corporation reported this defect to federal regulators on May 16, 1997 and put the number of vehicles at risk at 436,000. The repair is free for as long as the recall stands.
The defect
THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
The risk
PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
The remedy
DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 1992 Chrysler Town And Country | 135 | 10 | 3 | 6 |
| 1992 Dodge Caravan | 913 | 11 | 13 | 48 |
| 1992 Dodge Grand Caravan | 255 | 8 | 4 | 14 |
| 1992 Plymouth Grand Voyager | 244 | 8 | 6 | 11 |
| 1992 Plymouth Voyager | 701 | 11 | 12 | 29 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 97V079000.
Full record for the 1992 Chrysler Town And Country → · Recalls carrying a do-not-drive advisory → · Where this data comes from →