THE TRANSMISSION'S HOUSING WAS TOO THIN AND CRACKED, THE CATALYTIC CONVERTER CRACKED IN HALF (NOT RUSTED) THE EXHAUST ASSEMBLY CRACKED IN HALF (NOT RUSTED), CHEVROLET WAS CONTACT AND SAID VEHICLE WAS OUT OF WARRANTY AND IT WASN'T THERE PROBLEM. WE'VE KEPT ALL DEFECTIVE PARTS AND CHEVROLET DOESN'T WANT TO LOOK AT THEM.
1996 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
CONSUMER HAS REPLACED BRAKES 5 TIMES; 2 SETS OF ROTORS & REPLACED DRUMS 1 TIME. DEALER SAID THAT VEHICLE WAS HEAVY, AND IT WAS GOING TO GO THROUGH BRAKES. THEY HAVE TRIED TO PUT DIFFERENT PADS ON, BUT NOTHING WORKED.*AK PINION SEAL WAS LEAKING AND THE VEHICLE MAKES NOISE WHILE TURNING. WIPERS MALFUNCTION DUE TO WIPER MODULE FAILURE. THERE IS A WHINE IN THE FRONT PART OF THE ENGINE DUE TO ALTERNATOR FAILURE. *YH
SATURDAY, 30 SEPTEMBER, MY WIFE AND I BEGAN A TRIP, TUCSON TO YUMA, IN A NEWLY ACQUIRED '96 SUBURBAN 2500. EARLIER THAT MORNING I HAD BEEN READING SOME OF THE NEWS THAT HAD BEEN POSTED ON THE INTERNET AND HAD COME ACROSS ANOTHER IN THE NEVER ENDING STORIES OF THE WOES OF FIRESTONE (TIRES). THE (BAD) NEWS HAD SPILLED OVER FROM THE FORD APPLICATIONS TO REFERENCE FIRESTONE'S STEELTEX R4S AND AT MODEL TIRES... THAT COME AS STANDARD EQUIPMENT ON, OF ALL THINGS, THE CHEVROLET SUBURBAN! I WALKED OUT TO THE GARAGE AND LOOKED AT THE TIRES THAT WERE INSTALLED ON THE "NEW" '96 AND FOUND THAT THE VEHICLE HAD LIKE NOW R4S TYPES INSTALLED ON ALL FOUR CORNERS! "NAH, IT CAN'T BE" I SAID TO MYSELF. I HAD READ FURTHER, ON THE INTERNET, THE RESPONSE OF FIRESTONE TO THE NEW ALLEGATIONS WAS FIRESTONE BELIEVED THAT THE SAFETY BOARD/GURUS WERE ONLY BEGINNING THEIR INVESTIGATION AND THAT THERE WAS NO INDICATION THAT ANY REAL PROBLEMS WERE ASSOCIATED WITH THE R4S AND AT MODEL TIRES. WITH RENEWED CONFIDENCE IN FIRESTONE (REINFORCED BY THEIR PUBLISHED STATEMENT) WE STARTED OUR TRIP TO YUMA. SEVENTEEN (17) MILES INTO THE TRIP, TRAVELLING AT 75 MPH (WHICH IS LEGAL SPEED LIMIT IN THIS NECK OF THE WOODS), THINGS GOT REAL EXCITING. THE DRIVER'S SIDE REAR STARTED TO "THUMP" THE TIRE CAME APART, AND CONTROL BECAME "DICEY". WE WERE IN THE LEFTMOST LANE OF THE INTERSTATE WITH AUTOMOBILES TO OUR RIGHT SIDE AND BEHIND US. I GOT THE SUBURBAN TO SLOW ENOUGH, WITHOUT USING BRAKES, TO ENTER THE MEDIAN SAFELY AND REVI
CHEVROLET, SUBURBAN 1996, LS 1500, 4 X 4 I HAVE ONLY OWNED THIS CAR 2YRS, I HAD TO PUT ON 5 SETS OF BRAKES, 2 SETS OF ROTORS, DRUMS, STEER KNUCKLES, ALTERNATOR, WINDSHIELD WIPER MOTOR, BATTERY, DIFFERENTIAL/AXLES REPLACED AND AIR CONDITION UNIT HAS FOWL SMELL AND THE BACK PASSAGER DOOR STICKS AND WON'T OPEN MOST OF THE TIME. I BOUGHT IT AS A LEASE RETURN WITH 34,900 MILES ON IT. PLEASE HELP ME FIND OUT WHY THIS CAR IS STILL BEING SOLD. I ONLY DRIVE THIS SUBURBAN IN EMERGENCY.*AK
THE TRANSMISSION ITSELF DIDN'T FAIL THE HOUSING CRACKED. I WAS TOLD BY CHEVY "WHAT DID I EXPECT IT HAD OVER 70,000 MILES. I WAS TOLD BY A MECHANIC THAT IT WAS A DEFECT.*AK
@ TIRES HAVE BLOW OUT FORNO APPARENT REASON (TIRESIZE: LT245/75R1)( DOT NUMBER: TIRE SIZE: LT245/75R1 )
2 OF THESE TIRES BLEW OUT AT DIFFERENT TIMES - FOR NO APPARENT REASON (TIRESIZE: LT245/75R1)( DOT NUMBER: TIRE SIZE: LT245/75R1 )
PE-00-020 REPLACEMENT TIRES ON A 1996 CHEVY SUBURBAN, TIRE SIZE LT24575R16, DOT NUMBER VN11B1A, TIRE HAVE ABOUT 35 THOUSANDS MILES ON THEM. WHEN DRIVING CONSUMER NOTICED VIBRATION COMING FROM THE FRONT END, CONSUMER HAD TIRES INSPECTED AND RIGHT REAR TIRE WAS SHOWED EVIDENCE OF TREAD SEPARATION. CONSUMER ALSO EXPERIENCED A PROBLEM WHEN DRIVING 70 MPH THE LEFT REAR ENTIRE TREAD SEPARATED FROM THE TIRE. TIRE WAS REPLACED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK *SLC
WHILE DRIVING ABOUT 55 OR 60 MPH TREAD ON THE REAR PASSENGER'S SIDE TIRE CAME COMPELETELY OFF, BEATING THE TRUCK TO PIECES. DRIVER WAS ABLE TO CONTROL TRUCK. ORIGINAL TIRE EQUIPMENT ON A 1996, SUBURBAN. TIRE SIZE LT24575R16. TIRE MILEAGE ABOUT 26,000 MILES. OWNER REPLACED TIRE WITH THE SAME TIRE. FIRESTONE WAS NOT CONTACTED ABOUT THE TIRE. CHEVROLET REPAIRED TRUCK, AND OWNER RECEIVED A NEW TIRE FREE OF CHARGE. *AK THE VEHICLE DEALER REPAIRED DAMAGED CAUSED BY THE TIRE FAILURE AS WELL AS REPLACED THE TIRE AT NO COST TO THE CUSTOMER. *YH
THE CAR CAME EQUIPPED WITH THESE TIRES. I HAVE HAD 2 BLOWOUTS CAUSED FROM TIRE SEPARATION; THE FIRST OCCURENCE WAS IN 6/98 WITH APPROX. 35K MILES ON THE TIRE AND THE SECOND IN 8/00 WITH APPROX . 54 K MILES ON THE TIRE. NO DAMAGE TO VEHICLE OR OCCUPENTS. I HAVE 3 TIRES LEFT THAT HAVE 20 K MILES OF USE. SINCE I TOW A RV TRAILER, MY CONCERN IS WHETHER I SHOULD REPLACE THE REMAINING TIRES. (DOT NUMBER: V611B1A TIRESIZE: LT24575R16)
BOTH TIRES SEPARATED. I STILL HAVE ONE OF THE TIRES WITH DAMAGE OFF VEHICLE. *AK
NO SUMMARY LISTED. *AK (DOT NUMBER: TRASHED IT TIRESIZE: 275 X 16.5)
THESE TIRE ACT AS IF THEY ARE OUT OF BALANCE, A SPEEDS OF 65-70MPH THEY WILL SHAKE TO VEHICLE SO BAD,IT DISLOGDES MY CELL PHONE BATTERY. I HAVE HAD THESE TIRE BACK TO FIRESTONE TO BE REBALANCED SEVERAL TIMES. THEY SAY THE TIRE ARE BALANCED CORRECTLY. THIS PROBLEM OCCURS AFTER THE VEHICLE HAS BEEN DRIVIN FOR A HALF HOUR OR SO. WHEN THEY ARE COLD THEIR FINE. FIRESTONE HAS BLAMED MY DRIVESHAFT AND CV JOINTS. I HAVE MOVED THE TIRE AROUND THE VEHICLE AND THE VIBRATION FOLLOWS THE TIRES. COULD THESE TIRE BE GOING OUT OF ROUND AFTER THEY WARM UP? I WAS JUST LIVING WITH THIS PROBLEM, BUT NOW I SEE THAT THESE TIRE ARE UNDER INVESTIGATION BY THE NHTSA. (DOT NUMBER: NONE TIRESIZE: LT24575R16)
WHILE DRIVING SOUTH ON I-81 ON THE 4TH OF JULY WEEKEND, WITH MY WIFE AND CHILD, WE WERE NEAR BLACKSBURG, VA. WE WERE IN A CONSTRUCTION ZONE AND WERE DRIVE APPROXIMATELY 60 MPH. OUR LEFT FRONT TIRE BEGAN TO SHAKE, SO WE PULLED TO THE SIDE OF THE HIGHWAY. A LARGE PORTION OF THE SIDE WALL ON THE TIRE HAD BEEN BLOWN OUT. I BELIEVE IT WAS LUCKY FOR US THAT WE WERE IN A CONSTRUCTION ZONE AT THE TIME AND NOT TRAVELING AT A HIGHER RATE OF SPEED. WE DO NOT HAVE PHOTOS OR THE TIRE, BUT THE MAN AT THE FIRESTONE STORE SAID HE'D NEVER SEEN ANYTHING LIKE IT BEFORE. (DOT NUMBER: VNII BAB38 TIRESIZE: 247/75R16)
TRAVELING 65MPH & VEHICLE STARTED TO VIBRATE. WAS TOWING CAMPER AT TIME. STOPPED & CHECKED & NOTICED NOTHING AMISS. DROVE FOR 10 MILES & VIBRATION GOT WORSE. STOPPED AGAIN & CHECKED TIRES. NOTICED TREAD HAD SEPARATED FROM THE CASING, BUT WAS STILL ATTACHED. CONTACTED AAA & TIRE CHANGED FOR SPARE. DO NOT HAVE TIRE. SPARE REPLACED WITH GOODYEAR AT TIRE SHOP. BEEN IN CONTACT WITH FIRESTONE RETAILER BUT NOT GIVEN TIRE EXCHANGEMENT. FIRESTONE STEEL TEX LT245/75416 WITH 47,000 MILES.*AK DOT #W211B1A435. *SLC
BATTERY LEAKS AND SUBSEQUENT POSITIVE CONNECTOR/CABLES ROTTENING FROM ACID PREVENT CURRENT FLOW TO THE STARTER AND TO THE COMPUTER - SO THAT THE ENGINE WILL NOT START. IT IS NECESSARY TO LOOSEN THE BATTERY CABLES, AND CLEAN SOAK THEM IN A MIXTURE OF SODA AND WATER, THEN REHOOK! MY WIFE CAN NO LONGER USE THE CAR, BECAUSE SHE IS UNABLE MAKE REPAIRS OF THIS NATURE, IN THE VERY GOOD LIKELIHOOD THAT THE FAILURE TO CRANK WILL OCCUR WHEN SHE IS DRIVING. I HAVE PREVIOUSLY REPORTED THIS, BUT DID NOT REPORT THAT I HAVE JUST DISCOVERED THAT BATTERY ACID LEAKS HAVE CAUSED SEVERE RUSTING OF THE RIGHT FRONT BRAKE TUBING DIRECTLY UNDER THE BATTERY CONNECTIONS. THIS PRESENTS A POTENTIALLY SERIOUS SAFETY MATTER. FYI, THE CAR NOW HAS HAD 3 DELCO 78 SERIES BATTERY IN IT - FIRST TWO REPLACED BECAUSE OF LEAKING!! , AND NOW THE NEW 3RD ONE IS LEAKING. WILLIAM J FISHER. *AK
FRAME HAS BROKEN ON THE FRONT OF TRUCK. PLEASE PROVIDE FURTHER DETAIL.*AK
NO SUMMARY( DOT NUMBER: )
THE INITIAL SYMPTOM HAS BEEN UPON STARTING THE ENGINE THE CLOCK RESETS TO 1:00 AND THE AIR CONDITIONER LIGHTS GLOW ON AND OFF(BUT THE A/C SWITCH IS OFF). THE NEXT SYMTOM IS WHILE DRIVING THE ENGINE WILL JUST DIE UNEXPECTEDLY. THE SUBURBAN HAS BEEN TAKEN TO SEVERAL DEALERS. THE BATTERY HAS BEEN REPLACED 4 TIMES SINCE THE VEHICLE WAS PURCHASED IN MID-1996. THE BATTERY HAS LEAKED SO BADLY THAT PARTS UNDER THE AREA WHERE THE BATTERY SITS HAD TO BE REPLACED. BESIDES WHAT SEEMS TO BE ELECTRICAL PROBLEMS, THE BRAKES IN THE FRONT HAVE ALREADY BEEN REPLACED 4 TIMES. THIS LAST TIME THE ROTERS WERE REPLACED BECAUSE THE DEALER SAID THEY WERE OUT OF MFG. SPECIFICATIONS. BRAKES AND BATTERY REPAIR ARE NOT UNDER EXTENDED WARRANTY. EACH TRIP TO THE DEALER IS MORE $500.00. THE POTENTIAL FOR A LIFE ENDING ACCIDENT IS SO GREAT WHEN THESE SYSTEMS FAIL ON A VEHICLE. WHY AREN'T THESE VEHICLES BUILT WITH BETTER RELIABILITY? THE TRUCK WAS PICKED UP FROM THE DEALER ON 9/11/2000. THE ELECTRICAL PROBLEMS ARE STILL NOT FIXED! (DESCRIPTION OF VEHICLE: CHEVROLET SUBURBAN, V8 VORTEC 454, 4X4, 3/4 TON). *AK
I HAD TO STOP TO AVOID AN ACCIDENT AND THE BRAKES LOCKED WITHOUT THE ANTILOCK SYSTEM ENGAUGING. THERE MUST BE SOME KIND OF PROBLEM WITH THE ANTILOCK SYSTEM. THIS WAS MY THIRD SUBURBAN. I SOLD THE VEHICLE ONE MONTH AGO.
TIRE FAILURES(2)INVOLVED TREAD COMING OFF THE TIRE (SIMILAR TO THOSE BEING RECALLED)( DOT NUMBER: TIRE SIZE: 245/75R16 )
AT 75MPH ON I15 20IN SECTION OF TREAD SEPARTED. STOPPED SAFELY BEFORE TREAD LEFT TIRE. FIRESTONE WOULD ONLY ADJUST TIRE. I WANT FIRESTONE TO REPLACE ALL TIRES ON MY 2500 SUBURBAN. THESE ARE E LOAD RATED TIRES.( DOT NUMBER: TIRE SIZE: LT245/R16 )
TREAD SEPARATION ON 4 TIRES--FIRESTONE PRORATED 2 AND I REPLACED 2 WITH MICHELINS AT MY EXPENSE AS I WAS ADVISED NOT TO REPLACE WITH FIRESTONE. TWO TIRES TREAD SEPARATED UNDER 20,000 MILES.( DOT NUMBER: TIRE SIZE: 245/75R16E )
POST ON BATTERY BROKE OFF. BATTERY ACID HAD LEAKED FROM THE BREAK. TRANSMISSION FAILED, FLUID LEVEL HAD BEEN CHECK APPROXIMATELY 10 DAYS PRIOR TO FAILURE. FLUID LEVEL WAS FINE.
PASSENGER SEAT BELT IS STUCK, WOULD NOT UN OR RETRACT FROM THE RETRACTOR, LEAVING OCCUPANT WITHOUT ANY RESTRAINTS DURING A VEHICLE CRASH; ALSO 98 V 150 001/WINDSHIELD WIPER WIRING: VEHICLE EXPERIENCE A WINDSHIELD WIPERS TO WORK INTERMITTENTLY OR NOT AT ALL, CAUSES REDUCING DRIVER'S VISIBILITY AND INCREASING THE RISK OF VEHICLE CRASH. DEALER NOTIFIED AND INFORMED THAT VEHICLE VIN# WAS NOT COVER UNDER A MFR'S RECALLS. PLEASE PROVIDE ANY FURTHER DETAILS:
AS IN OTHER FIRESTONE FAILURES THE TREAD RIPED AWAY FROM THE TIRE COMPLETELY LEAVING THE SIDEWALL INTACT...( DOT NUMBER: TIRE SIZE: P225/75R16 )
ON SUNDAY, MAY 14, 2000, I WAS TRAVELING SOUTH ON INTERSTATE 95 IN MY 1996 CHEVROLET SUBURBAN. APPROXIMATELY MIDWAY THROUGH CONNECTICUT THE RIGHT REAR TIRE CAME APART CAUSING DAMAGE TO WHEEL, BRAKE LINES, HEATER HOSES AND HEATER CORE FOR REAR HEATER. I DID NOT HIT ANYTHING NOR DID I NOTICE ANY PROBLEMS PRIOR TO THIS INCIDENT. THESE TIRES WERE PURCHASED NEW IN JANUARY 2000 WITH 39441 MILES ON THE ODOMETER. THE APPROXIMATE MILAGE WHEN THE INCIDENT OCCURED WAS 46500. I WAS TOLD BY FIRESTONE'S LEGAL OFFICE THAT THE REASON WAS MY DRIVING FOR AN UNKNOWN PERIOD OF TIME WITH LOW TIRE PRESSURE. I CHECKED THE TIRE PRESSURE PRIOR TO LEAVING A RELATIVES HOUSE THAT MORNING AS WELL AS VISUALLY CHECKING THEM AT LUNCH. THE INCIDENT OCCURED AT APPROX. 2:00PM. I ALSO RELIGIOUSLY CHECK THE TIRE PRESSURE WEEKLY. AT NO TIME DID I FIND A TIRE LOW.( DOT NUMBER: TIRE SIZE: LT245/75R1 )
WIPERS FAIL TO OPERATE AT TIMES.I CONTACTED CHEVROLET AND WAS TOLD THERE WAS NO RECALL ON THESE. MY 1995 CHEV. 2500PU HAS THE SAME PROBLEM,NO RECALL. MY BROTHER HAS A 1995 CHEV. 2500PU WITH THE SAME PROBLEM,NO RECALL. MY DAD HAS A1994 CHEV.PU WITH THE SAME PROBLEM ,NO RECALL. MY OTHER BROTHER HAS A 1996 CHEV 2500PU WITH THE SAME PROBLEM, NO RECALL ACCORDING TO CHEVROLET ON THESE VEHICLES. THIS IS A SAFETY ISSUE THAT IN MY OPPINION WARRANTS A RECALL. THANK YOU, CHRIS .
DELCO BATTERY WAS CRACKED CAUSING ACID TO LEAK DOWN THE WIRING TO THE FRAME. NLM
ON THE THREE SEPARATE OCCASIONS, I FELT VIBRATIONS THAT SEEMED LIKE A LOOSE WHEEL AND IMMEDIATELY STOPPED MY VEHICLE. ON ONE OCCASION, THE LEFT REAR TIRE TREAD SEPARATED FROM THE STEEL AND WAS HALF GONE AROUND THE TIRE. ON THE TWO OTHER OCCASIONS, I COULD FEEL THE SAME VIBRATION AND WHEN STOPPING, I COULD SEE THE TREAD SEPARATION FROM THE STEEL BELT IN THE FORM OF LARGE BUMPS COMPLETELY AROUND THE TIRES. I ATTRIBUTE MY SAFELY STOPPING TO 35 YEARS OF TRAINED PROFESSIONAL DRIVING AND ALWAYS BEING CONSCIENTIOUS OF ANY UNUSUAL VEHICLE SOUNDS AND ACTIONS. EACH TIME THE TIRES WERE REPLACED BY THE SAME FIRESTONE DEALER. A PRORATED CHARGE WAS MADE ON EACH TIRE AND THE DEALER DENIED ANY MANUFACTURING PROBLEMS WITH THE TIRES AND MY TIRES WERE JUST FLUKES. I TOOK THE FOURTH TIRE OFF THE VEHICLE AND PLACED IT INSIDE AS A SPARE TIRE WITH 26,000 MILES ON IT, FEARING IT WOULD TOO SEPARATE. HAD THESE INCIDENTS OCCURRED WHEN EITHER MY WIFE OR DAUGHTERS HAD BEEN DRIVING THE SUBURBAN, I BELIEVE THAT THEIR LIVES COULD HAVE BEEN ENDANGERED. IF YOU WISH EXAMINE THE FOURTH ORIGINAL TIRE OR ANY OF THE REPLACEMENT TIRES, FEEL FREE TO CONTACT ME. I BELIEVE THAT THESE 16-INCH TIRES, DUE TO MY EXPERIENCE, ARE JUST AS LIKELY TO FAIL AS THE 15-INCH TIRES. *AK( DOT NUMBER: SP872KR03L TIRE SIZE: LT24575R16 )
DAMAGES WERE PAID BY FIRESTONE. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK( DOT NUMBER: TIRE SIZE: 245-75R-16 )
RECALL 98V150001/WINDSHIELD WIPER WIRING: WINDSHIELD WIPERS WORK INTERMITTENTLY. DEALER/MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
EA 97 007/STEERING SHAFT SEPARATION: WHILE BACKING OUT OF DRIVEWAY VEHICLE LOST CONTROL OF THE STEERING COLUMN WHICH HAS DISCONNECTED FROM SHAFT JOINT. DEALER NOTIFIED, AND INFORMED CONSUMER THAT THIS DEFECT WAS NOT COVERED UNDER MANUFACTURER'S RECALL. *AK THE STEERING WHEEL SPUN FREELY DUE TO FAILURE OF THE FASTNER FOR STEERING COLUMN AND STEERING MECHANISM. THE MANUFACTURER SHOULD BE MADE AWARE OF THIS PREMATURE FAILURE AND SHOULD FIX IT BEFORE SOME ONE IS HURT. *YH
VEHICLE EXPERIENCED A TRANSMISSION FAILURE DUE TO A DEFECTIVE HUB. MANUFACTURER NOTIFIED , AND INFORMED CONSUMER THAT NOTHING COULD BE DONE DUE TO VEHICLE BEING OUT OF ITS WARRANTY. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
HAVE LETTER STATING THAT MANUF PART FAILED IN HUB REGION. NO SAFETY DEFECT MENTIONED IN SUMMARY. *AK
THE HITCH RECEIVER EXPERIENCED WELD PROBLEMS WHICH CAUSED CRACKS IN THE METAL ATTACHMENT PLATE. *MJS
ENGINE IDLES VERY ROUGH & MISSES--PCM REFLASHED BY DEALER WITH NO IMPROVEMENT. *AK
WINDSHIELD WIPERS WORKED INTERMITTENTLY.*AK
DEALER REFUSED TO WARRANT THE CABLE, ALTHOUGH THE EXTENDED WARRANTY CLEARLY INDICATES THAT IT WAS COVERED.*AK
PASSENGER SHOULDER BELT WILL NOT RETRACT, LEAVING PASSENGER WITHOUT ANY RETRAINT IF NEEDED. DEALER NOTIFIED, AND INFORMED THAT IT WAS OUT OF WARRANTY. FEEL FREE TO PROVIDE FURTHER DETAILS.*AK
THE VEHICLE MAKES A HUMMING SOUND AND INCREASES AS IT ACCELERATES DUE TO THE TRANSMISSION OIL PUMP AND THE TORQUE CONVERTER FAILURE. YH
ACID LEAKAGES FROM DELCO BATTERY POST. THIS WAS THE THIRD TIME THAT THIS PROBLEM OCCURRED. FEEL FREE TO PROVIDE FURTHER DETAILS. *AK
POOR BRAKE PERFORMANCE, PEDAL GOES TO FLOOR AND DO NOT REALLY MAKE A GOOD EFFORT TO STOP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE ORIGINAL BATTERY LEAKED AND CAUSED A POWER OUTAGE,CAUSING THE POSITIVE CABLES TO EVENTUALLY START CORRODING INTERNALLY.THE DEALER REPLACED THE DEFECTIVE BATTERY UNDER WARRANTY.SEVERAL MONTHS LATER THE REPLACED BATTERY CAUSED THE SAME PROBLEM,BUT THIS TIME IT INTERNALLY CORRODE THE POSITIVE CABLES.I WENT TO THE DEALERSHIP AND EXPLAINED TO THEM THAT THE BATTERY LEAKED AGAIN AND CORRODED THE POSITIVE CABLES.THEY REFUSED TO REPLACE THE BATTERY.SO I HAD TO BUY A NEW BATTERY AND BOUGHT A NEW PAIR OF POSITIVE CABLES AND INSTALLED THEM MYSELF.I FILED A COMPLAINT WITH GM AND THEY DID NOT DO ANYTHING ABOUT IT.I CONTACTED AC DELCO TO TELL THEM THAT I FELT THAT THEY HAD A BATTERY PROBLEM AND THEY NEVER CONTACTED ME BACK.
FIRST TIME AT 30,000 MILES, SYMPTOMS APPEARED TO BE DEFECTIVE STARTER OR STARTED SOLENOID- FOUND THAT THE BATTERY WAS LEAKING AT THE POSITIVE TERMINAL AND CORRODED/RUINED CABLE CONNECTING TO BATTERY. DEALER IN NORTH CAROLINA [PARKS CHEVROLET, CHARLOTTE REPLACE BATTERY AND CABLES, FREE]. SECOND TIME, AT 50,000 MILES, I CHECKED BATTERY AND FOUND LEAKING AGAIN - SOAKED CABLE CONNECTIONS IN BAKING SODA WATER SOLUTION AND RE-INSTALLED WITH NEW BOLT. SINCE THAT TIME, I HAVE CLEANED THE CABLE CONNECTION AT BATTERY POSITIVE POST WITH SODA/WATER SOLUTION AT APPROXIMNATELY 10,000 MILE INTERVALS. FROM TALKING TO OTHER OWNERS, IT APPEARS THAT THE BATTERIES ARE THE PROBLEM - LEAKING AT THE POSITIVE BOLT/TERMINAL CONNECTION. AS A FORMER MECHANIC AND FACTORY SERVICE REP, I HAVE BEEN ABLE TO AVOID A SERIOUS THREAT TO SAFETY BY FREQUENT INSPECTION AND MAINTENANCE, BUT THIS IS REALLY A DANGEROUS SITUATION AND MAY HAVE FRIGHTENING RESULTS UNLESS SOME ACTION IS TAKEN TO CORRECT
IN FEBRUARY MY CAR DIED WHILE LEAVING A PARKING LOT. I TURNED OUT TO BE ACID CORROSION ON THE BATTERY. I HAVE ALREADY HAD TO HAVE MY POSITIVE BATTERY CABLE REPLACED UNDER EXTENDED WARRANTY DUE TO ACID CORROSION. EVEN AFTER CLEANING THE ACID OFF I AM STILL HAVING PROBLEMS AND WILL HAVE TO REPLACE THE BATTERY EVEN THOUGH IT SAYS IT IS STILL GOOD. I KNOW OF ANOTHER SUBURBAN (95) ALSO HAVING THE SAME PROBLEM.
THE BRACKET SECURING THE DRIVER'S SEAT BROKE. I KNOW OF AT LEAST 3 OTHER PEOPLE THAT HAVE HAD THE SAME PROBLEM. EACH HAS HAD TO HAVE THE BRACKET REINFORCED AND RE-WELDED. I DO NOT THINK THAT THIS SHOULD BE HAPPENING TO VEHICLES THIS NEW. ALSO, NONE OF THE PEOPLE WHO HAVE HAD THIS SAME PROBLEM ARE OVER WEIGHT. THESE SEATS SHOULD NOT BE BREAKING. *AK
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
WHEN ITS RAINING AND WINDSHIELD WIPERS ARE TURNED ON, THEY WILL STOP UNEXPECTEDLY IN THE DOWN POSITION. *AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →