SVO Group Inc: Equipment
SVO Group Inc reported this defect to federal regulators on Jun 18, 2019 and put the number of vehicles at risk at 52. The repair is free for as long as the recall stands.
The defect
SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
The risk
The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
The remedy
SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2018 Ford E-350 | 3 | 4 | 0 | 1 |
| 2018 Ford E-450 | 5 | 4 | 0 | 0 |
| 2017 Ford E-350 | 13 | 4 | 1 | 1 |
| 2017 Ford E-450 | 11 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V466000.
Full record for the 2018 Ford E-350 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →