Page 2 of 23 · complaints 51–100 of 1,115

2004 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Nov 24, 2018180,000 milesUT

TRUCK SWITCHES TO 4WD ON ITS OWN AND DOES NOT ALLOW ME TO SWITCH BACK TO REGULAR AWD. THE "SERVICE 4WD" LIGHT COMES ON. MECHANICS HAVE INDICATED THE TRANSFER CASE SHIFT MOTOR MAY NEED TO BE REPLACED; BUT, NONE ARE AVAILABLE. ALSO, THERE IS NO GUARANTEE THAT WOULD FIX THE DANGEROUS PROBLEM OF SWITCHING TO 4WD.

Electrical System
Filed Nov 18, 2018120,000 milesPA

2004 DODGE DURANGO 5.7 HEMI THESE VEHICLES ARE SHUTTING OFF WITHOUT WARNING NO STEERING, BRAKES LIGHTS, HAZARDS, NOTHING IS OPERABLE VEHICLE DOESN'T STUTTER OR STALL AT ALL NO WARING LIGHTS JUST SHUTS RIGHT OFF MULTIPLE PEOPLE ARE REPORTING THE EXACT SAME PROBLEM THIS IS A SERIOUS DEFECT AS THERE AREN'T ANY CODES OR SIGNS OF FAILURE

Engine
Filed Nov 2, 2018178,000 milesPA

AFTER A NIGHT OF RAINING I STARTED UP MY VEHICLE TO A TERRIBLE KNOCKING SOUND. BLOWN MOTOR DUE TO DEFECTIVE COWL ALLOWING WATER TO LAY ON TOP OF INTAKE. AND SUCKED THROUGH INTAKE GASKETS.CAUSING A HYDRAULIC AND BLOWN MOTOR. COMPREHENSIVE INSURANCE SAID MECHANICAL FAILURE. INTERNET SAYS ENOUGH ABOUT THIS VIEHICLE. RODS THROUGH THE BLOCK UPON IGNITION.

Exterior Lighting
Filed Oct 20, 2018160,000 milesNY

INSIDE LIGHTS FLICKER. DOME LIGHT ETC.

Engine
Filed Sep 13, 2018160,000 milesLA

MY VEHICLE STALLS IN THE RAIN. IT STALLS AT A STOP OR ROLLING SPEEDS. IT IDLES ROUGH FIRST AND THEN STALLS OR SHUTS OFF. SOMETIMES THE CHECK ENGINE LIGHT WILL COME ON, BUT NOT ALWAYS. THIS ONLY OCCURS IN THE RAIN. I'VE HAD SEVERAL MECHANICS LOOK AT IT, AND THEY CAN'T FIGURE OUT HOW TO SOLVE THE PROBLEM. I'VE SPENT A LOT OF MONEY TRYING TO GET THIS FIXED. THROUGH ONLINE RESEARCH, I'VE DISCOVERED THAT MANY OTHER DURANGO OWNERS ARE EXPERIENCING THIS SAME ISSUE.

Electrical System
Filed Aug 19, 2018176,000 milesKY

MY 2004 DODGE DURANGO HAS THE 5.7 HEMI. DURING HEAVY RAINS THE ENGINE WOULD START TO RUN ROUGH AND THE ELECTRICAL SYSTEM SHUT DOWN ON ME THREE DIFFERENT TIMES IN THE MIDDLE OF DRIVING DUE TO THE RAIN. DURING THIS ELECTRICAL SHUTDOWN STEERING WAS IMPOSSIBLE AND I WOULD HAVE TO STOP THE VEHICLE IN THE MIDDLE OF TRAFFIC. THE VEHICLE DID THIS TO ME ONE TIME IN THE MIDDLE OF TURNING AT AN INTERSECTION. FORTUNATELY NO ACCIDENT OCCURED. I FOUND THAT THE ISSUE WAS BEING CAUSED BY A FAULTY SEAL AT THE WIPER COWL. THIS LEAK LATER BLEW MY ENGINE AS THE WATER LEAK FOUND IT'S WAY INTO THE CYLINDERS AND BLEW A PISTON ROD. I WAS TOLD THAT THIS DEFECT HAS BEEN REPORTED TO CHRYSLER BY HUNDREDS OF PEOPLE.

Engine
Filed Aug 14, 2018MD

2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS

Air Bags
Filed Jul 17, 2018115,328 milesTX

TAKATA RECALL I WAS DRIVING AROUND ALL DAY AND EVERYTHING WAS FINE, AFTER I STOPPED AT A SHOP AND RETURNED TO MY VEHICLE MY AIRBAG LIGHT ON MY DASH CAME ON, I IMMEDIATELY LOOKED UP ANY ACTIVE RECALLS AND DISCOVERED THAT THERE WERE 2 ON MY VEHICLE ACCORDING TO THE VIN. UPON TAKING THE VEHICLE INTO THE DEALERSHIP FOR THE RECALL REPAIR THE DEALERSHIP REPAIRED THE 2 RECALLS, HOWEVER THE AIRBAG LIGHT REMAINED ON. WHEN I ASKED THE DEALERSHIP ABOUT THIS THEY CLAIM IT IS A SEPARATE ISSUE AND WANTED TO CHARGE ME $150 JUST TO DIAGNOSE THE ISSUE. THEY RELEASED THE VEHICLE TO ME, STILL WITH THE AIRBAG LIGHT ON. WHEN CONFRONTED IN REGARDS TO THE LIGHT BEING ON THE DEALERSHIP HAD NO CONCERN ABOUT THE LIGHT UNLESS I PAID $$$. BEING A RECALL WITH THE AIRBAGS I WOULD THINK THAT THE LIGHT REMAINING ON AND REPAIRING WHAT HAS TRIGGERED THE LIGHT TO BE COVERED UNDER THIS REPAIR.

Air Bags
Filed Jul 10, 2018FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (SCHUMACHER CHRYSLER DODGE JEEP RAM OF DELRAY), 2102 S FEDERAL HWY A, DELRAY, FL, 561-935-4210) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE EXPECTED DATE FOR PART AVAILABILITY WAS JULY 24, 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Jul 9, 2018150,000 milesMN

THE VEHICLE RANDOMLY SWITCHES FROM AWD TO 4WD LOCK, DOES NOT SEEM TO BE ANY ONE THING THAT CAUSES IT. ALSO HAVE LOOKED UP HUNDREDS OF OTHER REPORTS ON THIS FROM OTHER PEOPLE. EVERYONE SAYS THAT DODGE DEALERS CLAIM THEY HAVE NEVER HEARD THIS BEFORE. [XXX]. DODGE IS TRYING NOT TO HAVE TO DO A RECALL. THAT IS OBVIOUS. SHAME ON DODGE. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Unknown or Other
Filed May 23, 2018FL

I DO NOT OWN THIS VEHICLE. WE HAVENT OWNED IT IN YEARS

Engine
Filed Apr 27, 2018113,543 milesCO

I PURCHASED MY '04 DURANGO IN 2014 WITH 70,000 MILES ON IT AND JUST PAID IT OFF LAST MONTH. I HAVEN'T EVEN RECEIVED THE TITLE YET BUT YET I HAVE A TRUCK THAT DOESN'T RUN ANYMORE. ABOUT A WEEK OR SO AGO I WENT OUT TO START MY TRUCK AND THE ENGINE BEGAN TO KNOCK VERY LOUDLY. WE HAD A SMALL RAIN/SNOW EVENT THE NIGHT BEFORE AND THE TRUCK HAD BEEN SITTING OUTSIDE IN THE ELEMENTS. I IMMEDIATELY TURNED OFF THE TRUCK AND WENT BACK INSIDE TO MAKE SOME CALLS AND GET ON THE INTERNET. I FOUND OUT THAT THERE HAS BEEN AN ONGOING ISSUE WITH THIS TRUCK CONCERNING WATER LEAKING INTO THE ENGINE CAUSING IT TO HYDROLOCK THE ENGINE CAUSING CATASTROPHIC ENGINE FAILURE/ ENGINE REPLACEMENT. PRIOR TO THIS, I HAD ISSUES WITH THE TRUCK CONCERNING IDLING AND/OR STALLING DURING THE RAIN OR WHEN GOING THROUGH A CAR WASH. I READ SO MANY COMMENTS FROM FELLOW VEHICLE OWNERS THAT HAVE EXPERIENCED THIS ISSUE AND HAVE HAD TO REPLACE THE ENGINE. THERE IS NO OTHER FIX. THE ESTIMATED FIX FOR THIS IS A NEW/USED ENGINE COSTING THOUSANDS OF DOLLARS (I WAS QUOTED 7000, I ONLY PAID 10,000 FOR THE TRUCK WHEN I BOUGHT IT). I HAD A MECHANIC COME LOOK AT IT AND HE SAID THE TRUCK DROPPED A VALVE, IT WAS CYLINDER #3. MY ENGINE HAS JUST OVER 113,000 MILES ON IT. THERE IS NO REASON I SHOULD HAVE TO REPLACE AN ENGINE AT THIS MILEAGE. NONE WHATSOEVER. DELVING INTO THE ISSUE IT SEEMS AS IF THERE IS A REPLACEMENT PART (COWL FITTING) THAT NEEDS TO BE REPLACED THAT DODGE/CHRYSLER NEVER ISSUED A RECALL FOR ALTHOUGH THEY KNEW THERE WA

Air Bags
Filed Apr 19, 2018174,000 milesNV

THE TRANSFER CASE WILL MAKE NOISE WHEN UNLOCKING THE DOORS, IT WILL ALSO ENGAGE AND CHANGE THE AWD BY ITSELF TO 4LOCK WHEN DRIVING ON THE ROAD. IT CAN CAUSE SERIOUSE HARD OR ACCIDENT. THE AIRBAGS ON BOTH DRIVER AND PASSENGER SIDE LIGHT WILL ENGAGE AND CAN CAUSE SERIOUSE HARM. THE FUEL PUMP SEEMS LIKE IT HAS AN AIR BUBBLE INSIDE AND SHOOTS OUT GASOLINE AND ALSO CAN CAUSE SERIOUSE HARM. ALL OF THESE PROBLEMS OCCURS WHEN THE VEHICLE IS IN MOTION AND STATIONARY. PLEASE FIX!!! RECALL!!! YOU HAVE TO HEAR THE NOISE AND DRIVE WHEN IT HAPPENS.

Engine and Engine Cooling
Filed Mar 27, 2018NY

2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO A DEFECTIVE ENGINE. *SMD THE CONSUMER STATED THE VEHICLE SHOOK VIGOROUSLY AND THE NOISE GREW LOUDER. THE DEALER ADVISED THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE ALSO HAD A CONTINUOUS OIL LEAK. *JS

Electrical System › WiringFire
Filed Mar 22, 2018140,000 milesND

TL* THE CONTACT OWNED A 2004 DODGE DURANGO. WHILE WARMING UP THE UNOCCUPIED VEHICLE FOR APPROXIMATELY 10 TO 15 MINUTES, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CALLED AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT AUCTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS 140,000. FIRE MARSHALL DETERMINED THE CAUSE OF THE FIRE WAS WIRING. *TT

Air Bags
Filed Mar 5, 2018185,626 milesCA

TAKATA RECALL. I HAD THE PASSENGER SIDE AIRBAGS REPAIRED ON 3/2/18 AT GLENN THOMAS IN SIGNAL HILL, CA. ON THIS DAY AFTER I WAS INFORMED THE JOB FOR THE AIR BAG REPAIR WAS COMPLETED. I SIGNED THE PAPERS ,AND I DROVE OFF THE LOT. I IMMEDIATELY NOTICED THAT THE AIRBAG INDICATOR LIGHT WAS ON THE MY DASH. I WAS ONLY 10 MINUTES AWAY, SO I IMMEDIATELY CALLED THE SERVICE ADVISOR AND LEFT A VOICE MESSAGE. BUT I WENT AHEAD AND DROVE BACK TO THE DEALERSHIP SO THEY COULD SEE THAT THE LIGHT WAS ON. I BROUGHT THE CAR BACK IN AND THE SERVICE ADVISOR PUT THE DIAGNOSTICS TOOL ON THE CAR AND IT GAVE HIM A PRINTOUT OF POSSIBLE ISSUES. HE THEN HAD A TECHNICIAN LOOK AT THE CAR. I WAITED IN THE CUSTOMER WAITING ROOM. WITHIN 30 MINUTES, THE ADVISOR CAME INTO THE WAITING AREA AND TOLD ME IT WAS THE SEAT TRACKING SENSOR ? (I MAY HAVE THE CORRECT WORDING INCORECCT) . I WAS THEN QUOTED A REPAIR PRICE OF $270 FOR ONE SEAT (DRIVER'S SIDE). I WAS TOLD THEY ONLY HAVE 1 PART IN STOCK AT THE TIME AND THAT IT WOULD BE 3 HOURS TO REPAIR. I DID NOT HAVE THE TIME TO WAIT FOR THIS REPAIR NOR DID I HAVE THE $270 FOR THE REPAIR. I THEN ASKED CAN THE CAR BE DRIVEN WITH THE AIRBAG INDICATOR LIGHT ON, AND I WAS TOLD YES, BUT THE AIRBAGS MAY NOT WORK PROPERLY IF INVOLVED IN A ACCIDENT (CRASH). MY QUESTION... IS IF THIS SEAT TRACKING SENSOR IS IMPORTANT TO THE FUNCTIONALITY OF THE AIR BAGS WHY IS THIS NOT COVERED UNDER THE TAKATA AIRBAG RECALL. AND WHY IS IT NOT FREE TO THE CUSTOMER. I SHOULD NOT HAVE TO PAY FOR THIS RE

Fuel/Propulsion System
Filed Jan 27, 201849,000 milesNJ

I HAVE READ DODGE IS AWARE OF THIS ISSUE, AND NO ONE HAS DONE ANYTHING TO PROTECT THE CONSUMER. THE GAS TANK DOES NOT FILL AND SPITS FUEL OUT WHEN ABOUT 2/3 FULL. ALSO THE TANK IS COLLAPSING DO TO THE PRESSURE THAT BUILDS UP. THIS IS A BIG SAFETY CONCERN THAT NEEDS SOME KIND OF ACTION TAKEN. PEOPLE NEED TO STOP TURNING THEIR HEADS AWAY FROM THESE PROBLEMS. I HAVE TAKEN THIS TO A MECHANIC WHO HAS STATED THIS IS A REAL CONCERN. WE RESEARCHED THIS TO FIND OUT NO ONE IS OWNING UP TO A POOR DESIGN. AND A MAJOR SAFETY ISSUE. NOT SURE WHY, JUST HAVE NO WORDS. DODGE NEEDS TO STEP UP AND TAKE CARE OF THIS. I AM CURRENTLY LOOKING INTO HOW TO FILE A CLASS ACTION SUIT. SINCE EVERYONE DENIES THERE IS A PROBLEM. ANY HELP WOULD BE GREATLY APPRECIATED.

Air Bags
Filed Jan 22, 2018AK

2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ELECTRICAL ISSUES WITH VEHICLE. *LD THE CONSUMER STATED HAD A RECALL FOR AIRBAGS AND THE INSTRUMENT CLUSTER. THE CONSUMER STATED BATTERY DISCHARGED IN A VERY SHORT PERIOD OF TIME AFTER THE IGNITION SWITCH WAS MOVED TO THE OF POSITION. THE CONSUMER STATED IT WAS OVER 2 YEARS AND THE RECALL REPAIRS STILL HAD NOT BEEN COMPLETED. *JS

Fuel/Propulsion System
Filed Dec 23, 2017212,300 milesNJ

I CAN NOT FILL THE GAS TANK,FUEL STARTS TO COME OUT OF NECK ABOUT2/3 FULL THIS HAS BEEN AN ON GOING PROBLEM

Engine
Filed Dec 22, 2017100,060 milesOR

DURANGO SLT 5.7L V8 HEMI ENGINE HYDRO LOCKED AND THREW A ROD WHILE THE VEHICLE WAS PARKED. THE HYDRO LOCK ISSUE IS WIDELY REPORTED WITH THE 2004 FIRST GENERATION OF THE HEMI ENGINE. HOWEVER, DODGE DOES NOT ACKNOWLEDGE THIS MANUFACTURING DEFECT AND SAFETY ISSUE.

Power Train
Filed Nov 16, 2017175,000 milesCA

DODGE DURANGO LIMITED 4X4 ENGAGES 4 WHEEL DRIVE RANDOMLY ON THE FREEWAY AT HIGH SPEEDS, WITHOUT BEING TOLD TO. THIS IS A HUGE SAFETY ISSUES AND I SEE MANY PEOPLE COMPLAIN ABOUT IT ONLINE.

Air Bags
Filed Nov 9, 2017CA

RECALL

Vehicle Speed Control
Filed Nov 6, 2017299,000 milesNY

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WITH THE CRUISE CONTROL SET FOR 68 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AN ADDITIONAL 20 MPH WITHOUT WARNING. THE FAILURE CAUSED HER TO BE PULLED OVER BY THE POLICE. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE CONTACT HEARD AN ABNORMAL CLUNK SOUND. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 299,000.

Air Bags
Filed Oct 24, 2017GA

CALLED DEALER ON 10 OR 12 TIMES IN ZIP CODE 30067 OVER PASS 2 YEARS TO TAKE CARE OF RECALL NEVER HAD PARTS, ALWAYS ASKED ME TO CALL BACK ASK ME TO PAY FOR AIRBAG RECALL THEN APPLY FOR SOMEONE TO SENT ME MONEY BACK. ALL THE WRITTEN DOCS I HAVE RECEIVED FROM TK HOLDINGS INC IT CLEARLY STATES FREE REPAIR REPLAEMENT OF AIRBAG

Air Bags
Filed Oct 24, 2017GA

TAKATA AIR BAG LIGHT'S APPEARED ON WHEN WE PURCHASE THE VEHICLE. WE SEARCHED THE MANUAL TO SEE IF THERE WAS A REASON WHY THE LIGHTS WOULD BE ON. MONTHS LATER WE RECEIVED IN THE MAIL A RECALL FOR THE INFLATOR AIR BAG ON DRIVER AND PASSENGER. I DROPPED VEHICLE OFF FOR SERVICE WERE I WAS REFERRED TO DODGE/JEEP/CHRYSLER AND WAS TOLD I WOULD RECEIVE VEHICLE BEFORE THE END OF DAY PICKED VEHICLE UP NEXT DAY. DROVE OF LOT THE LIGHT WAS OFF. FEW DAYS LATER THE LIGHT ON PASSENGER SIDE COMES ON AND OFF. I HAVE CONTACTED PLACE WERE I HAD AIRBAGS REPLACED AND HAVE NOT GOTTEN A CALL BACK TO TAKE IT BACK TO BE SERVICED. THE THE AIR BAG LIGHT COMES ON WHEN YOU HIT THE BRAKES AND DRIVING ALWAYS STAYS ON.

Engine
Filed Oct 7, 2017160,000 milesCA

IT WAS A RAINI DAY AND DECIDED TO GO TO THE STORE TO GET GROCERIES. I WAS DRIVING MY VEHICLE TO GET TO THE STORE FROM MY HOME TO THE WHOLE FOODS IN SAN FRANCISCO CA ON FREEWAY I-280 NORTH NEAR THE EXIT ON GENEVA I HEARD A LOUD NOICE COMING FROM THE ENGINE COMPARTMENT, SO I DECIDED TO GET OUT ON THE EXIT TO SEE WHAT WAS GOING ON, I TURN LEFT ON GENEVA AV I WAITED ON RED LIGHT ON GENEVA AV AND HOWTH ST WHEN LIGHT TURN GREEN I LET GO THE BREAK AND STARTED TO GO SO I CAN PARK ON THE STREET AND ALL OF THE SUDDEN I HEARD A LOUD SOUND AND SAW A LOT OF SMOKE SO I PULLED OVER ON 33 GENEVA AV SAN FRANCISCO CA AND LOOKED AROUND AND FOUND PIECES OF THE ENGINE ON THE ROAD AND NEAR THE STARTER ON THE VEHICLE, THIS IS WHEN I KNEW IT WAS DONE ENGINE WAS BROKEN AND HAD TO CALL AAA TO GET A TOW TRUCK. LATER I DECIDED TO DO SOME RESEARCH ON WHAT JUST HAPPEN AND FOUND THAT A LOT OF OTHER PEOPLE HAD PROBLEMS ON THIS VEHICLE JUST LIKE I DID.

Air Bags
Filed Sep 21, 2017134,000 milesIA

AIR BAG LIGHTS ON

EngineFire
Filed Sep 19, 2017174,800 milesGA

CAR HAS A NEW ENGINE AND THIRD WATER PUMP. IT FAILED AFTER 5000 MILES AND ENGULFED IN FLAMES CAUSING THE FAILURE OF THE BELT, TENSIONER, MAIN DRIVE PULLEY AND AC COMPRESSOR. TODAY DODGE JUST RECALLED THESE PUMPS FOR THE VERY SAME REASON BEARING FAILURE AND SUPER HOT CONDITIONS CAUSING FIRES AND FAILURE. I WAS JUST REDRIVING ALONG THE TRUCK HAS BEEN RUNNING WELL AND SHOWED NO SIGNS OF ISSUES, NO NOISE, SMELL, LIGHTS OR STRUGGLE. CAR WAS AT NORMAL OPPERATING TEMPURTURE AND DAYTIME TRAFFIC. STOPPED FOR GAS STAYED FOR A COUPLE MINUTES THEN DRIVE ON, WITHIN TWO MILES WITHOUT ANY WARNING OR NOISE THE CAR STARTED SMOKING PULLED OVER AND SMELLED A RUBBER NOTICES NO LEAKS IN THE WATER DELIVERY SYSTEM OIL, TRANS, OR POWER STEERING, THE BELT WAS RED HOT AND SMELLED LIKE A HOUSE FIRE CAR WAS TAKEN 200 YARDS TO PEP BOYS AND REPAIRED AT THE COST OF $1300. SHOULD NOT HAPPEN WITH 5000 MILES ON THE WATER PUMP AND 20,0000 ON A NEW ENGINE.

Engine
Filed Sep 13, 2017229,000 milesTX

HAS HAD PROBLEMS WITH ENGINE ON DURANGO 4.7L OVERHEATING, I DRIVE 15 MINUTES TO WORK WHEN ITS WARM OUTSIDE AND ITS ALREADY OVERHEATING, IVE CHECKED VARIOUS FORUMS ONLINE EACH ONE HAD NUMEROUS PEOPLE COMPLAINING ABOUT THE SAME ISSUE, WITH ALL THE PEOPLE COMPLAINING I FIGURED DODGE WOULD FIND A SOLUTION, OR FIGURED SOMEONE WOULD FILE A CLASS ACTION SUIT, BUT NOTHING HAS BEEN DONE.

Exterior Lighting
Filed Sep 3, 2017IA

INTERIOR LIGHTS STOP WORKING WHEN THE DOORS OR HATCH ARE OPENED YOU CAN MANUALLY TURN INTERIOR LIGHTS BY TOUCH OF BUTTONS . THEY WILL NOT COME ON BY DASH SWITCH EITHER . PARKED IN A GARAGE ALL THE TIME

Vehicle Speed Control
Filed Aug 31, 2017152,845 milesSC

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE AT A STOP, THE BRAKES FAILED TO WORK, THE ENGINE REVVED, AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 152,845.

Air Bags
Filed Aug 23, 2017102,000 milesMI

1. RECALL FAILED TO REPAIR AIR BAG FAILURE. CURRENTLY - AIRBAGS ARE NOT FUNCTIONAL (DASH WARNING LIGHT). 2. AT APPROXIMATELY 72,000 MILES - VEHICLE BEGAN TO SHOW SIGNS OF RUST THROUGH AT BOTH REAR QUARTER PANELS AND BOTH ROCKER PANELS. BY 85000 MILES - COMPLETE BODY RUST THROUGH FAILURE WAS IRREPARABLE - VEHICLE WAS MAINTAINED EXCEPTIONALLY CLEAN. 3. AT 100000 MILES - NOTED BY WAY OF MECHANIC THAT THE ENGINE WAS 'SLUDGED UP' TO THE POINT THAT THE VALVE TRAIN WAS STARVED OF LUBRICATION AND SUBSEQUENTLY - THE ENGINE HAS ENCOUNTERED WHAT APPEARS TO BE A TOTAL CATASTROPHIC FAILURE. VALVES, LASH ADJUSTER, PISTON ROD OR BEARINGS MAY ALL BE DESTROYED DIRECTLY DUE TO POOR DESIGN AND LOW QUALITY COMPONENTS FROM FCA. THERE ARE HUNDREDS (THOUSANDS) OF SIMILAR COMPLAINTS ACROSS MULTIPLE MEDIA REGARDING THIS 'FAMILIAR' DODGE ENGINE BREAKDOWN. FCA - OF COURSE - DENIES CULPABILITY CITING POOR USER MAINTENANCE. I HAVE RECORDS OF ALL OIL CHANGES FOR THE SUBJECT VEHICLE AT 3000 MILE INTERVALS CONSISTENTLY FROM THE DATE OF PURCHASE (5/2004), I SAY - 'FCA? TIME TO OWN UP TO THIS PROBLEM AND DO THE RIGHT THING.

Engine
Filed Jul 3, 2017110,000 milesMI

04 DURANGO SLT 4.7 V8. RATTLING/RAPPING NOISE ON START UP THAT WORSENED THROUGH THE DAY. NOISE COMING FROM RIGHT SIDE OF ENGINE BAY. BROUGHT TO MECHANIC AND IDENTIFIED VALVE SEAT(S) IN THE ALUMINUM HEAD(S) HAVE 'DISINTEGRATED' AND/OR 'DROPPED' CAUSING THE VALVES TO SLAP ON ACCELERATION AND MULTIPLE OTHER CATASTROPHIC ENGINE ISSUES. FCA (CHRYSLER/DODGE) HAS BEEN NOTIFIED OF MY COMPLAINT AND THEY'RE FULLY AWARE OF THIS FATAL ENGINE FLAW IN THEIR LATE MODEL V8 ENGINES YET THEY REFUSE TO ACKNOWLEDGE OR EVEN ADVISE OWNERS OF REPAIR OPTIONS. THEY MUST BE TOLD TO GO GOOD FOR THIS SITUATION. THIS OCCURRED AT 110,000 MILES. MY OPTIONS NOW ARE: A $2000 ENGINE REPAIR, $4000 ENGINE REPLACEMENT - OR - TO 'JUNK' THE VEHICLE - DON'T GET ME STARTED ABOUT THE [XXX] RUST ON THIS THING, EITHER... I FEEL RIPPED OFF FROM A FEW DIFFERENT ANGLES HERE BY CHRYSLER/DODGE AND I KNOW THERE ARE THOUSANDS (IF NOT HUNDREDS OF THOUSANDS) OF FCA OWNERS OUT HERE WHO WILL NEVER PURCHASE ANOTHER PIECE OF [XXX]FROM THESE THIEVES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Engine
Filed Jun 30, 201788,000 milesWA

WHILE DRIVING IN THE RAIN ALL OF A SUDDEN THERE WAS A LOUD NOISE AND MY ENGINE STARTED KNOCKING LOUDLY. I WAS ABLE TO PULL THE ENGINE AND PULL IT APART AND FOUND THERE WAS WATER IN THE INTAKE AND THE NUMBER 5 CYLINDER ROD HAD BROKE. LUCKILY THE PART THAT BROKE WENT DOWN AND THE OIL PAN GASKET/WINDAGE TRAY SLOWED IT DOWN ENOUGH TO NOT GO THROUGH THE BLOCK. AFTER FURTHER INSPECTION I NOTICED THAT THE INTAKE GASKETS WERE NOT SEALING PROPERLY AND ALLOWED WATER TO BE SUCKED INTO THE INTAKE AND THEN HYDRA LOCKED THE NUMBER 5 PISTON. WHEN I PUT IT TOGETHER I NOTICED THE "SEAL" ON THE COWL WASN'T EVEN TOUCHING THE WINDOW AND THAT LET THE RAIN GO DIRECTLY INTO THE ENGINE COMPARTMENT AND SIT ON THE ENGINE. PUT THOSE TWO PROBLEMS TOGETHER WITH THE RAIN AND NOW I HAVE A MOTOR THAT IS BROKEN. I CALLED DODGE AND THE LADY TRIED TELLING ME THAT HER "MASTER" MECHANIC HAD NEVER HEARD OF THIS PROBLEM AND YET WHEN I TYPED IN A SEARCH ON THIS MODEL AND YEAR THAT WAS THE FIRST THING THAT POPPED UP. I KNOW THAT THIS IS A PROBLEM WITH THE 2004 DODGE DURANGO. I HAVE INSERTED PICTURES OF THEIR INTAKE GASKETS AND THEN I HELD A RULER UP TO THE INTAKE FLAT AND YOU CAN CLEARLY SEE THE LIGHT SHINING THROUGH THE GASKET WHICH MEANS THAT THIS WAS DEFINITELY NOT SEALING. ALSO I PUT A PICTURE OF THE COWL SEAL AND SHOWED HOW CHEAP IT IS. ALSO WHILE WE WERE WAITING TO GET THE FUNDS TO REPAIR THE ENGINE IT SAT THROUGH THE WINTER COMPLETELY COVERED AND THE ENGINE HADN'T EVEN BEEN TAKEN APART YET AND WHEN WE PULLED

Engine
Filed Jun 29, 2017240,000 milesFL

THE WINDSHIELD WIPER COWLING ALLOWS WATER TO FLOW RIGHT OVER THE ENTIRE ENGINE AND RIGHT INTO THE INTAKE. MY DODGE WAS SITTING FOR 2 WEEKS DURING HEAVY RAINS AND WHEN I TRIED CRANKING IT UP FOR THE FIRST TIME, THE ENGINE HYDROLOCKED.

Air Bags
Filed Jun 28, 2017UT

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LARRY H. MILLER DODGE, IN OGDEN, UTAH) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 2, 20179,345 milesOH

OVER HEATED SURPATIN BELT BROKE ..THEN THE AIR CONDITIONER COMPRESSOR WHENT OUT .AN THE PULL CHAIN

Air BagsCrash1 injured
Filed May 23, 2017MS

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE HYDROPLANED. THE CONTACT LOST CONTROL AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES AND BRUISES TO THE BACK, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Visibility › Windshield
Filed May 8, 2017129,000 milesCA

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. DURING INCLEMENT WEATHER, WATER INTRUSION OCCURRED NEAR THE FRONT OF THE WINDSHIELD ON THE DRIVER'S SIDE. THE CONTACT OWNED THE VEHICLE FOR LESS THAN 30 DAYS. ALSO, WHEN THE VEHICLE WAS DRIVEN THROUGH AN AUTOMATIC CAR WASH IN NEUTRAL, THE VEHICLE FAILED TO RESTART AND ONLY RESTARTED AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE MADE AN ABNORMAL NOISE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN ADVISING THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Apr 12, 2017KS

LEFT REAR QUARTER PANEL SHOWS RUST TO THE SIDE OF THE FUEL DOOR LID. RUST IS THROUGH PANEL. PAINT AND BODY BUBBLING UP, CONDITION IS CROSSING OVER TO THE LEFT REAR WHEEL AREA.

EngineFire
Filed Apr 7, 201796,000 milesCA

THE WINDSHIELD WIPER COWL BECAME DEFECTIVE AND LET WATER INTO THE ENGINE COMPARTMENT, SPECIFICALLY THE FUEL INTAKE MANIFOLD. AFTER ABOUT 5 YEARS OF RANDOM WATER RELATED STALLS (RAIN,DEW,CAR WASHES) WHICH COULD NEVER BE REPLICATED BY NUMEROUS MECHANICS AND THEREFORE NOT PROPERLY DIAGNOSED, WATER EVENTUALLY FOUND ITS WAY INTO A PISTON CHAMBER. WHILE ON THE FREEWAY IN SAN FRANCISCO ON MARCH 31,2017, HYDROLOCK ENSUED AND CAUSED THE NUMBER FOUR PISTON ROD TO SNAP AND BREAK THROUGH THE ENGINE BLOCK DESTROYING THE ENGINE. I WAS AT THE DODGE DEALERSHIP IN COLMA A FEW WEEKS PRIOR FOR AN UNRELATED AIRBAG RECALL FIX AND SPOKE TO THE A SERVICE SUPERVISOR ABOUT THE WATER RELATED STALLING ISSUE. HE BASICALLY TOLD ME TO GO SOMEWHERE ELSE BECAUSE THEY ONLY USE OE PARTS AND EVEN IF THEY COULD FIGURE OUT THE PROBLEM (NO GUARANTEE), THEY PROBABLY COULDN'T GET ORIGINAL PARTS. HE ACTED LIKE HE WAS DOING ME A FAVOR! I FEEL AS THE DODGE AND THE DEALERSHIP IS NEGLIGENT. I HAVE FOUND OUT SUBSEQUENTLY THAT THIS ISSUE IS WIDELY KNOW AMONGST PARTS SUPPLIERS (SPECIFICALLY USED AND REBUILT ENGINE SUPPLIERS) AND HAS A HIGH RATE OF INCIDENCE ACCORDING TO VARIOUS INTERNET FORUMS. I HAVE LODGED A FORMAL NOTICE/COMPLAINT WITH DODGE AS HAVE MANY, MANY OTHERS. I GOT THREE QUOTES FOR REPLACING THE ENGINE, ALL WERE OVER $6000. THE VEHICLE PROVED TO NOT BE WIORTH THAT COST TO FIX. I HAVE SUBSEQUENTLY DONATED IT TO A LOCAL CHARITY. THIS PROBLEM DEFINITELY DESERVES A RECALL, AND CUSTOMERS SUCH AS MYSELF WHO HAVE INCU

Structure › Body
Filed Mar 15, 2017200,000 milesMO

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHENEVER IT RAINED OR SNOWED, WATER LEAKED INTO THE INSIDE OF THE VEHICLE THROUGH THE HOOD. THE WATER ENTERED THE MOTOR AND CAUSED THE VEHICLE TO STALL AND THE ENGINE TO SHUT OFF WITHOUT WARNING. THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE WATER WAS LEAKING INTO THE MOTOR AND THE PISTONS, WHICH CAUSED THEM TO FAIL. AS A RESULT, THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

Air Bags
Filed Mar 5, 2017CA

I WAS TOLD I WOULD GET A LOANER CAR FOR MY DRIVER SIDE AIR BAG, THEN EVERY TIME I AM PUT THROUGH TO TO DEALER I AM THEN TOLD I MAY HAVE TO GO TO THE ENTERPRISE AND GET A RENTAL AND PUT DOWN $100 OF MY OWN MONEY... I DON'T HAVE THAT. SO THAT IS STILL NOT REPLACED, ALSO NOW THERE IS NO PARTS FOR THE PASSENGER SIDE AND IT'S NOT AT ALL SAFE, THE LIGHT IS GOING OFF AND ON IN MY CAR AND I HAVE SECTION 1 AND MY CAR IS 2004 MEANING THE 6-9 YEARS IS NOW IN THE 13TH YEAR. I WANT A LOANER CAR TILL YOU CAN FINALLY FIX BOTH AIRBAGS, THIS IS INSANE!

Suspension
Filed Feb 21, 2017198,000 milesAL

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE FRONT TIE ROD FRACTURED PREMATURELY. WHEN THE CONTACT STARTED THE ENGINE, A LOUD NOISE EMITTED FROM THE FRONT END. THE CONTACT, AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND FOUND THAT THE FRONT TIE ROD FRACTURED IN THE MIDDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 198,000. UPDATED 05/17/17*LJ *CN

Air Bags
Filed Feb 21, 2017274,000 milesFL

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED WITHOUT APPLYING PRESSURE TO THE PEDAL. THE CONTACT ALSO STATED THAT THE RPM NEEDLE WOULD GO UP TO 3,000 RPMS AFTER STARTING THE ENGINE AND NO PRESSURE WAS APPLIED TO THE ACCELERATOR. THE DRIVER SIDE AIR BAG DEPLOYED AFTER SLAMMING THE DRIVER SIDE DOOR. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO STATED THAT THEY WOULD NOT BE ABLE TO FURTHER ASSIST. THE FAILURE MILEAGE WAS 274,000. UPDATED 05/09/17*LJ *CN

Air Bags
Filed Feb 16, 2017NJ

THIS RECALL HAS BEEN PENDING SINCE MAY 2016, HAS BEEN TO DEALERSHIP BUT PARTS ARE NOT AVAILABLE. PLEASE HELP US SO WE CAN GET THIS DONE AT DEALERSHIP EITHER LITTLE FALLS, NJ OR ANY OTHER LOCAL DEALERSHIP. THANK YOU

Air Bags
Filed Feb 10, 2017CT

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000(AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 7, 2017TX

TAKATA RECALL - I RECEIVED A RECALL NOTICE ABOUT THE AIR BAG IN JUNE 2016 AND AS OF FEBRUARY 2017 I STILL HAVE NOT RECEIVED NOTIFICATION THAT I CAN HAVE MY AIRBAG REPLACED.

Air Bags
Filed Jan 24, 2017IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF AN AIR BAG RECALL AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 05/17/17*LJ UPDATED 08/14/2017*JS

Service Brakes
Filed Jan 11, 201788,000 milesCO

DRIVING AT 30MPH ON CITY ROAD THE DURANGO LOST FULL POWER. NO POWER STEERING, BRAKES OR ACCELERATION WITH GAS. HAD TO PUT DURANGO IN NEUTRAL AND TURN KEY OFF AND BACK ON. AFTERWARDS IT WAS NORMAL AGAIN. VERY DANGEROUS AND SCARED TO DRIVE WITH FAMILY IN IT. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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