Page 3 of 23 · complaints 101–150 of 1,115

2004 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Air Bags
Filed Jan 5, 2017IN

TAKATA RECALL I HAVE GOTTEN SEVERAL NOTICES IN THE MAIL THAT MY DODGE DURANGO HAS A RECALL FOR BOTH THE DRIVER'S SIDE AND PASSENGER'S SIDE AIR BAGS. I HAVE CONTACTED MY DEALER ABOUT GETTING THE RECALL RECTIFIED 3 TIMES NOW BUT AM TOLD THAT THEY DO NOT HAVE THE PARTS ON HAND TO FIX. I FIND IT HARD TO UNDERSTAND WHY MY VEHICLE CAN NOT BE FIXED IN A MORE TIMELY MANNER. WHAT IS IT GOING TO TAKE TO GET THE AIR BAG REPLACEMENT DONE?

Electronic Stability Control (esc)
Filed Jan 4, 2017201,000 milesME

I HAVE AN AWD VEHICLE. THIS VEHICLE HAS A KNOB THAT YOU CAN SWITCH TO GO TO 4 LOCK. MY TRUCK HAS BEEN SHIFTING INTO THIS MODE ALL BY ITSELF. THIS IS VERY DANGEROUS AS WHEN IT DOES THE VEHICLE KIND OF LOCKS UP AND BECOMES VERY DIFFICULT/IMPOSSIBLE TO MOVE. I HAVE 4 CHILDREN AND THIS IS OUR MAIN VEHICLE THAT WE USE. THIS IS RIDICULOUS. WHEN RESEARCHING THIS ISSUE, THERE ARE A TON OF COMPLAINTS FOR THE SAME THING. DODGE NEEDS TO TAKE RESPONSIBILITY AND FIX THIS ISSUE BEFORE SOMEONE GETS HURT. THIS HAS HAPPENED TO ME ON MORE THAN ONE OCCASION. HAS HAPPENED AT HIGH SPEED, LOW SPEED, AND STATIONARY.

Power Train
Filed Dec 26, 2016221,375 milesLA

WHILE DRIVING, THE 4WD ENGAGES ON ITS OWN AND WILL NOT GET OUT OF POSITION. IT IS STUCK IN 4WD. "SVC 4WD" LIGHT ON THE DASH APPEARS. TRIED DOING A BATTERY RESET AND THE PROBLEM PERSISTS. *TR

Electrical System
Filed Dec 20, 2016150,000 milesSC

HEAD LIGHTS FLICKER OFF AND ON WHILE DRIVING AT NIGHT! *TR

Air Bags
Filed Dec 14, 2016FL

TAKATA INFLATORS RECEIVED A RECALL NOTICE IN JULY OF 2016 NOW AN AIRBAG LIGHT HAS COME ON THE DASH HAVE NOT HEARD ANYTHING FROM THEM SINCE INITIAL CONTACTS.

Engine
Filed Dec 7, 2016104,000 milesIN

I WENT TO THE DODGE DEALER AND MADE THE COMPLAINT AND THEY COULDN'T FIGURE IT OUT AND TOOK IT TO MIDAS AND ANOTHER CAR REPAIR SHOP AND THEY COULD FIGURE IT OUT AND WHEN I LOOKED AT IT ONLINE IT SAID IT WAS THE COWL SO I WENT BACK TO THE DODGE DEALER AND TOLD THEM. THEY LOOKED AT ME LIKE I WAS CRAZY HAD TO PRINT OFF WHAT EVERYONE ONE HAD COMPLAINED, SO THEY REPLACED THE RUBBER UNDER THE HOOD WHICH WAS 40 DOLLARS NOT THAT COSTLY. BUT STILL WHEN IT RAINS, IT RUNS ROUGH AND LIKE IT GOING TO DIE. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS SHOULD BE A RECALL. WHEN IT FIRST HAPPENED I WAS GOING TO NEW YORK. VERY SCARY GOING THROUGH THE MOUNTAINS AND IT STARTING RAINING HARD ALL OF THE SUDDEN GOING 70 , DROP TO 30. TRUCKS ON MY BUTT. NOT A GOOD THING. STILL EVERY TIME IT RAINS HARD IT STILL HAPPENS. I BOUGHT THIS VEHICLE ALMOST 3 YRS. AGO FOR 10,000 WITH 80,000 MILES ON IT. I HAVE WARRANTY AND IT'S ABOUT OVER AND NO ONE CAN TELL ME WHAT IS WRONG. SO EVERY TIME I BRING IT TO A REPAIR PLACE I HAVE TO PAY. THIS SHOULD BE A RECALL. IT'S A LIFE SAFETY ISSUE. SO BASCIALLY I CANT DRIVE MY CAR IN HEAVY RAIN.

Air Bags
Filed Dec 7, 2016NE

TAKATA RECALL. I CONTACTED THE CLOSES DEALER IN REGARD TO RECALL R25. THIS DEALER IS TWIN RIVERS CHRYSLER JEEP DODGE, 529 W COURT BEATRICE, NE 68310. I WAS TOLD THAT THEY COULD NOT GET TO THIS RECALL FOR 1 TO 1.5 YEARS. THIS DEALER IS APPROXIMATELY 30 MILES FROM ME. I CALLED A DEALER FURTHER AWAY, APPROXIMATELY 70 MILES. THEY TOLD ME I COULD SCHEDULE THE REPAIR FOR TOMORROW. I DID SCHEDULE THIS REPAIR FOR A WEEK AND HALF AWAY WITH THIS FURTHER DEALER. IT IS RIDICULOUS THAT THE CLOSE DEAL FOR SOME REASON CAN NOT DO THE REPAIR IN A REASONABLE AMOUNT OF TIME YET ONE OVER TWICE AS FAR AWAY CAN DO IT BASICALLY IMMEDIATELY.

Power Train
Filed Dec 6, 201698,400 milesIL

TRUCK SVC 4WD LIGHT ON. TRUCK GOES INTO 4LO BY ITSELF WHILE I'M DRIVING. LATER WHEN I WENT OUT IN TRUCK SVC.4WD IS OFF I GET TO STOPLIGHT & I FEEL A LOUD THUD LIKE I'M BEING HIT FROM BEHIND. NOW SVC.4WD LIGHT STAYS ON & CAR IS HARD TO TURN. *TR

Air Bags
Filed Nov 21, 2016SC

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Vehicle Speed Control
Filed Oct 31, 2016215,000 milesDE

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 50 MPH, THE VEHICLE RAPIDLY ACCELERATED TO 65 MPH. THE CONTACT DID NOT LOSE CONTROL OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLIMUNATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 215,000.

Structure › Body
Filed Sep 25, 2016OH

GAS AND BODY ISSUES: WHEN YOU GO TO FILL UP THE GAS SPRAYS OUT. I HAVE A VERT STRONG SMELL OF GAS AND THE LOWER FINDER BY THE WHEEL WELL HAS RUSTED BADLY. MOTOR: WHENEVER THERE IS HEAVY RAIN, MY CAR WILL STOP RUNNING. MOST RECENTLY WHEN I TURN ON THE AC OR HEATER THE CAR STALLS. I ALSO JUST RECENTLY HAD TO CHANGE OUT A MANIFOLD WHICH CAUSED ANOTHER SET OF PROBLEMS. I OWNED A DURANGO BEFORE THIS ONE AND LOVED IT. THIS ONE HAS CHANGED MY MIND AND I WILL NEVER OWN ANOTHER.

Air Bags
Filed Sep 23, 2016MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 16V352000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Sep 20, 2016ME

AWD TRUCK PUTS ITSELF INTO 4 WD FOR NO REASON. CAUSES VEHICLE TO BECOME HARD TO DRIVE. THIS IS REDICULOUS. TONS OF COMPLAINTS OF THE EXACT SAME ISSUE ON FORUMS. DOES IT WHILE JUST IDLING IN PARK AND WHILE DRIVING DOWN THE ROAD. VERY DANGEROUS, ESPECIALLY WITH MY 4 KIDS IN THE CAR!

Engine
Filed Sep 20, 2016NC

THE RH SIDE OF THE EXHAUST MANIFOLD CONTINUOUSLY HAS AN EXHAUST LEAK!

Electronic Stability Control (esc)
Filed Sep 20, 2016NC

THE BLACK BOX ON THE INSIDE OF THE DASH GOT SO HOT THAT IT MELTED OFF THE ACTUATOR FOR THE BLEND DOOR. I CURRENTLY HAVE NO CONTROL OF MY AIR PLACEMENT. I WAS SITTING IDLE WITH THE HEAT ON THEN NOTICED A PLASTIC BURNING SMELL COMING FROM THE DASH AREA.

Air Bags
Filed Sep 13, 2016209,000 milesSC

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS), BUT THE AIR BAG WARNING INDICATOR ILLUMINATED THREE MONTHS AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.

Power Train
Filed Sep 9, 2016124,000 milesTN

THE TRANSFER CASE WILL SHIFT INTO 4 WHEEL DRIVE ON IT'S ON. THIS HAPPENS WHEN THE VEHICLE IS OFF AND I UNLOCK OR LOCK THE DOORS WITH THE KEY FOB. IT ALSO HAPPENS WHEN THE VEHICLE IS IN MOTION. IT IS UNPREDICTABLE AND HAPPENS VERY FREQUENTLY. THIS IS NOT VERY SAFE AND CAN ALSO CAUSE VERY EXPENSIVE DAMAGE TO THE POWERTRAIN.

Engine
Filed Sep 7, 2016FL

RECENTLY WHEN RAIN FALLS HEAVILY THE ENGINE STARTS SPUTTING & CUTS OFF THEN ENGINE LIGHT COMES ON. TOOK IT TO MECHANIC & THEY PUT THE MACHINE ON IT. IT SHOWS NOTHING IS WRONG. PUT KEEPS DOING IT ONLY WHEN HEAVY RAINS FALLS. FINALLY WENT ONLINE TO ALL THE OTHER COMPLAINTS TO DODGE & FOUND OUT ITS THE COWLING. CHANGED THE COWLING BUT ITS STILL DOING IT. ITS A DODGE PROBLEM BUT THEY WILL NOT FIX THEIR PROBLEM & ITS COSTING ME A LOT OF MONEY. DODGE NEEDS TO DO SOMETHING ABOUT THIS IMMEDIATELY

Air Bags
Filed Sep 6, 2016WA

TAKATA RECALL - I HAVE BEEN WAITING FOR MORE THAN A REASONABLE TIME TO HAVE MY DRIVER'S AND PASSENGER SIDE AIRBAGS REPAIRED OR REPLACED.

Air Bags
Filed Sep 6, 2016WA

TAKATA RECALL- I HAVE BEEN WAITING MORE THAN A REASONABLE TIME TO HAVE THE DRIVER AND PASSENGER SIDE AIRBAGS TO BE REPLACED.

Electrical System
Filed Sep 6, 2016197,800 milesSC

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 07V092000 (ELECTRICAL SYSTEM); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE INTERIOR LIGHTING SYSTEM FAILED TO ILLUMINATE WHEN THE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 197,800.

Air Bags
Filed Aug 26, 2016MA

GOT A NOTICE THAT MY AIRBAG HAS A RECALL

Air Bags
Filed Aug 23, 2016129,180 milesCA

SAFETY RECALL IS BEING DELAYED. TOOK CAR IN FOR REPAIR AND GOT RESPONSE: "PARTS NOT AVAILABLE", "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE".

Air Bags
Filed Aug 9, 2016WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 5, 2016KS

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS). THE DEALER STATED THAT THE REPAIR WAS COMPLETED BUT, A FEW DAYS LATER, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT WAS UNCERTAIN IF THE REMEDY PROVIDED A SOLUTION FOR THE REPAIR AND NOTIFIED THE DEALER. THE CONTACT LATER RECEIVED A SECOND NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS) AND THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Aug 1, 2016TN

I HAVE BEEN WAITING FOR MINE TO BE REPLACED FOR A VERY LONG TIME! I FINALLY GOT A CALL FOR AN APPT AT A PLACE 25 MINUTES AWAY TO FIX MY AIRBAGS THEN WHEN IT WAS ABOUT TIME FOR MY APT THEY CALLED AND SAID THEY RAN OUT OF PARTS AND WOULD CALL ME WHEN THEY GOT MORE FROM THE COMPANY. THAT WAS A VERY LONG TIME AGO AND STILL NO WORD. I WAS TOLD THAT THIS ISN'T REALLY A RECAL THAT IT HAS ACTUALLY NEVER HAPPENED TO ANYONE SO I SHOULDN'T WORRY ABOUT THIS RECALL. THE FIRST CALL WAS IN FEB AFTER I HAD CALLED MONTHS PRIOR TO GET AN APPT THEY MADE ME AN APPT FOR MARCH THEN CALLED BEFORE IT TO TELL ME THEY HAD NO PARTS.

Engine
Filed Aug 1, 2016105,000 milesAK

MY 2004 DODGE DURANGO SUFFERED THE CATASTROPHIC ENGINE FAILURE DUE TO HYDROLOCK FROM THE POOR COWL DESIGN. I LIVE IN BEAR COUNTRY, IF THIS HAD HAPPENED WHILE I WAS IN A REMOTE AREA I COULD HAVE EASILY BEEN STRANDED WITH 800LBS OF CLAWS AND TEETH. I STARTED THE MOTOR IN MY DRIVEWAY DURING A LIGHT RAIN SHOWER ONLY TO HEAR AN OBVIOUS PROBLEM IN THE ENGINE, IT RAN FOR 5 SECONDS THEN DIED. PLENTY OF VEHICLES HAVE BEEN AFFECTED BY THIS ISSUE, BUT NO RECALL HAS BEEN ISSUED. THE 2012 HEMI HAD A VERY SIMILAR ISSUE AND A RECALL WAS ISSUED.

Air BagsCrash
Filed Jul 25, 2016227,000 milesCO

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 40 MPH, THE CONTACT SWERVED OFF THE ROAD AND COLLIDED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 227,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 23, 2016NV

TAKATA RECALL

Air Bags
Filed Jul 20, 2016NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jul 18, 2016VT

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Power Train
Filed Jul 18, 2016150,000 milesOH

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE FOUR WHEEL DRIVE ENGAGED INDEPENDENTLY. THE VEHICLE SHOOK VIOLENTLY, VEERED TO THE RIGHT, AND THE SERVICE FOUR WHEEL DRIVE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN OPEN SHORT IN THE ELECTRICAL SYSTEM THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS UNAVAILABLE.

Air Bags
Filed Jul 5, 2016CA

2004 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO DEALERSHIP HAS NO REMEDY/REPAIRS FOR DRIVER AIRBAG INFLATOR HOUSING RECALL NOTICE. *SMD

Unknown or Other
Filed Jul 3, 2016151,213 milesMI

THE WEATHER STRIPPING WAS BAD ON MY DURANGO WHICH CAUSED WATER TO GET INTO MY ENGINE AND CAUSED IT TO SEIZE UP

Air Bags
Filed Jun 23, 2016197,000 milesNY

TAKATA RECALL. I BROUGHT MY DURANGO IN TO THE DEALER FOR THE TAKATA RECALL. THEY TOLD ME THE WORK WAS DONE. THEY MAILED ME A RECEIPT. UNFORTUNATELY, IT APPEARS THAT THEY TRANSPOSED THE LAST TWO DIGETS OF THE VIN. THEREFORE, MY VEHICAL SHOWS THE RECALL NOT DONE AND PROBABLY SOME OTHER DURANGO BEING DONE. I HAVE CONTACTED BOTH THE DEALER AND DODGE CORPERATE. AS OF NOW, I DON'T KNOW IF MY VEHICLE WAS FIXED! CONTACTED DODGE CORPERATE 5/27/2016. THEIR REFERENCE DATA IS: REFERENCE NUMBER: 29362417 EMAIL CASE NUMBER: 3341077.

Unknown or Other
Filed Jun 23, 2016WI

WHEN RAINING CAR STARTS SHAKING THEN SHUTS OFF MAKING IT HARD TO TURN WHEELS. WHEN MAKING SHARP RIGHT TURNS OR REVERSING FEELS AS IF IT IS STALLING OR SOMETHING IS LOCKING UP. AT ANY GIVEN TIME IT MAKES A SWISHING SOUND BUT MOSTLY WHEN LOCKING OR UNLOCKING DOORS. I HAVE TAKEN IT TO THE SHOP SEVERAL TIMES TO THIS LOOKED AT AND THE SHOP OWNER COULD FIND NOTHING WRONG WITH IT.

Air Bags
Filed Jun 15, 2016LA

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 14, 2016AL

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jun 13, 2016160,000 milesCA

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 65 MPH, THE EXTERIOR REARVIEW MIRRORS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Air Bags
Filed Jun 6, 2016MS

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. ALSO, THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed May 24, 2016140,000 milesVA

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PUSH ROD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Air Bags
Filed May 10, 2016DC

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WARNING LIGHT MAY HAVE FAILED DUE TO ANOTHER ISSUE, NOT DIRECTLY ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS) FOR WHICH THE CONTACT HAD PREVIOUSLY HAD THE VEHICLE REPAIRED FOR. THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE VEHICLE AND THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed May 2, 2016SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V313000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Apr 29, 201696,000 milesOH

WHENEVER IT RAINS OR I GO THROUGH A CAR WASH MY CAR DIES AND THE SERVICE ENGINE LIGHT COMES ON. THE STEERING WHEEL WON'T MOVE, THEREFORE I HAVE NO CONTROL OVER MY CAR. WE WERE IN TENNESSEE THE FIRST TIME THIS HAPPENED AND WE WERE COMING DOWN THE MOUNTAIN WHEN IT DIED AND WE LOST ALL CONTROL AND ALMOST GOT HURT AND ALMOST HURT OTHERS.

Electrical System
Filed Apr 28, 2016148,000 milesPA

MY VEHICLE IS HAVING PROBLEMS WITH THE INSTRUMENT PANEL THAT PREVIOUSLY HAD A RECALL FOR ELECTRICAL ISSUES AND IT IS SHOWING ELECTRICAL ISSUES AGAIN EVERY LIGHT IS COMING ON AND GOING OFF AND AT TIMES I AM NOT ABLE TO TAKE MY CAR OUT OF PARK AND IT NONE OF THE GAUGES WORK.

Air Bags
Filed Apr 7, 2016148,326 milesFL

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS). AFTER THE REPAIR WAS COMPLETED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER INFORMED THE CONTACT TO BRING THE VEHICLE BACK BECAUSE A SENSOR MAY HAVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,326. *TR

Air Bags
Filed Apr 4, 2016IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED SEVERAL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBER: 14V770000 (AIR BAGS). THE PARTS FOR THE REPAIR WOULD NOT BE AVAILABLE FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V313000 (AIR BAGS) AND 07V092000 (ELECTRICAL SYSTEM). THE DEALER DID NOT INFORM THE CONTACT OF THE TWO RECALLS. THE CONTACT WAS WAITING ON INSTRUCTIONS FROM THE MANUFACTURER TO REMEDY THE THREE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Structure › Body
Filed Apr 1, 2016GA

COWL SCREEN HAS WATER LEAKING ON THE ENGINE WHEN IT RAINS. IT CAUSED MY TRUCK TO DRIVE SHAKY AND THEN CUT OFF. I ALMOST GOT INTO AN ACCIDENT. IT STALLED OUT IN THE MIDDLE OF ME DRIVING ON A BUSY HIGHWAY. WHY ISN'T THERE ANY RECALLS FOR THIS, I HAVE SEEN NUMEROUS COMPLAINTS ABOUT IT BUT NOTHING IS GETTING DONE. I GUESS IT WOULD TAKE FOR SOME PEOPLE TO LOSE THEIR LIFE BEHIND THE WHEEL BEFORE IT GET FIXED. I ALWAYS THOUGHT DODGE WAS THE BEST VEHICLE BUT I AM NOW SECOND GUESSING MYSELF AND WILL NEVER BUY ANOTHER DODGE VEHICLE AGAIN IF THIS PROBLEM ISN'T FIXED. IT IS VERY UNSAFE TO BE RIDING WITH YOUR KIDS WHILE ITS RAINING AND TOUR VEHICLE CUTS OFF ON A BUSY HIGHWAY WITH NO WARNER.IF YOU REALLY CARE ABOUT YOUR CUSTOMERS LIVES YOU WILL SERIOUSLY LIKEINTO GETTING THIS PROBLEM RESOLVED. UNTIL THEN I WOULD RECOMMEND CHEVY VEHICLE FOR MY FAMILY FRIENDS AND EVERYONE I KNOW. [XXX] IS MY NUMBER IF ANYONE HAS THE COURAGE TO CONTACT ME SO I CAN FURTHER TELL THEM ABOUT THIS ISSUE IN DETAILS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Mar 29, 2016AL

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V770000 (AIR BAGS) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Power Train
Filed Mar 23, 2016150,000 milesTX

TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS WHILE IN TWO WHEEL DRIVE, THE TRANSMISSION WOULD SUDDENLY SWITCH TO NEUTRAL, THE VEHICLE WOULD STOP, AND THE FOUR WHEEL DRIVE SENSOR LIGHT WOULD ILLUMINATE. AFTER SHUTTING OFF AND RESTARTING THE VEHICLE, THE TRANSMISSION WOULD MAKE A GRINDING NOISE WHILE IN FOUR WHEEL DRIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE SHIFT MOTOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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