Page 3 of 3 · complaints 101–106 of 106

2009 Chevrolet Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Electronic Stability Control (esc)
Filed Jan 18, 201218,000 milesPA

WHILE DRIVING DOWN THE ROAD THE STABILITRAK LIGHT COMES ON, AND THE CAR SHUTS OFF. VERY DANGEROUS! GLAD WE WEREN'T ON THE HIGHWAY.

Electronic Stability Control (esc)
Filed Jan 17, 201245,000 milesCA

AS WE WERE DRIVING ON MAJOR HIGHWAY OUR STABILITRAK LIGHT CAME ON AND THE ENGINE CUT OUT, WE HAD NO POWER. WE WAITED FOR 30 MINUTES AND STARTED ENGINE, IT RAN FINE. THIS HAS HAPPENED A TOTAL OF 5 TIMES NOW. I WOULD LIKE TO HAVE THIS PROBLEM SOLVED AND JUST TO HAVE IT ASSESSED AT OUR LOCAL DEALER IT WILL COST $120. WE CANNOT AFFORD THAT. PLEASE HELP !!! *TR

Power Train
Filed Nov 7, 201149,000 milesDE

TL* THE CONTACT OWNS A 2009 CHEVROLET SUBURBAN. WHILE PARKED, THE CONTACT EXITED THE VEHICLE AND WAS UNABLE TO UNLOCK THE DRIVER SIDE DOOR. THE CONTACT TURNED THE KEY TO SHUT THE VEHICLE OFF BUT THE GEAR SHIFT SELECTOR SHIFTED INTO DRIVE AND BEGAN TO REVERSE INDEPENDENTLY. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL AND SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

Latches/Locks/Linkages › Doors › Latch
Filed Oct 26, 201146,000 milesIA

FAILURE OF POWER LOCK ACTUATOR ON REAR DOOR. DOOR FAILS TO LOCK AND UNLOCK AS DESIGNED WHEN VEHICLE IS PUT IN OR TAKEN OUT OF GEAR. THIS APPEARS TO BE A COMMON FAILURE ON THESE VEHICLES FROM WHAT I HAVE BEEN LEAD TO BELIEVE AND TO DATE I'M TOLD GM IS NOT DOING ANY WIDESPREAD RECALLS TO ADDRESS THIS QUALITY AND SAFETY PROBLEM. *TT

Electrical System
Filed Apr 26, 2010100 milesOH

ELECTRICAL MALFUNCTION ON MY 2009 CHEVROLET SUBURBAN LTZ. THE CAR WAS PURCHASED NEW FROM THE DEALER IN NOV 2009. UPON DELIVERY, IT WAS NOTED THAT THE DASH LIGHTS FOR FUNCTION BUTTONS DID NOT ILLUMINATE AND VISOR LAMPS WERE INOPERABLE. DEALER ASSURED US THAT THEY WOULD FIX THE PROBLEM. THE HAZARD OCCURS WHEN THE LIGHT COMPLETELY GO OUT ON THIS VEHICLE WHILE DRIVING AT NIGHT FOR NO APPARENT REASON. AFTER FOUR ATTEMPTS TO FIX THE PROBLEM AND GM TECHNICAL SUPPORT HAS YIELDED NO CLEAR ANSWERS OR ASSISTANCE. I AM CONCERNED THAT MY FAMILY WILL BE INJURED IN THIS VEHICLE. *TR

Steering
Filed Dec 14, 2009743 miles00

CASE NO. 1-4061367 REPORTED TO GM CUSTOMER COMMUNICATION CENTER ON 18/11/2009 "STEERING VIBRATION" WHILE DRIVING ABOVE 100 KM/H'. ACCORDING TO GM DEALER SERVICES DEPARTMENT CONFIRMED VERBALLY 'ACCEPTABLE VIBRATION'. CHEVROLET HAS NOT RESPONDED TO A COMPLAINT CASE NO. 1-4061367 REPORTED TO GM CUSTOMER COMMUNICATION CENTER ON 11/18/2009 AND NONE OF MY PRESENTED QUESTIONS AND INVESTIGATION/DOCUMENTATION REQUESTS WERE ADDRESSED. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →