MY VEHICLE USES 1 QT OF OIL EVERY 2000 MILES RIGHT NOW, IT WAS EVERY 4,000. SO THE PROBLEM SEEMS TO BE GETTING WORSE. WHEN I SHARED THIS WITH THE SERVICE DEPARTMENT AT BOTH CHEVROLET AND CHEVROLET, THEIR RESPONSE WAS THAT MY ISSUE WAS STILL WITH IN SPECIFICATIONS. I DIDN'T REALIZE THAT OIL CONSUMPTION WAS ACCEPTABLE. GM, INSTEAD OF FIXING THE PROBLEM APPEAR TO BE IGNORING IT. I HAVE AN 06 CHEVY SILVERADO THAT HAS NEVER USED A QT OF OIL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
2007 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
ON TWO OCCASIONS AN ERROR MESSAGE THAT READ "SERVICE 4 WHEEL DRIVE" APPEARED ON THE DISPLAY. I MENTIONED THIS TO THE SERVICE DEPARTMENT WHILE THERE FOR AN OIL CHANGE, AND WAS TOLD THAT EVERYTHING CHECKED OUT OKAY, AND THAT I SHOULD DRIVE THE VEHICLE IN 2WD, NOT AUTO. ALSO, I HAVE BEEN HAVING A TRANSMISSION SLIPPAGE ISSUE THAT STARTED BETWEEN 50,000 MILES AND 58,000 MILES AND WAS VERY SPORADIC. WHEN STARTING FROM A DEAD STOP (STOP LIGHT FOR EXAMPLE), THE TRANSMISSION WOULDN'T ENGAGE AS I PRESSED THE ACCELERATOR. AFTER 10 TO 15 SECONDS OF PRESSING MY FOOT ON THE ACCELERATOR, THE TRANSMISSION WOULD FINALLY ENGAGE AND THE VEHICLE WOULD MOVE SLOWLY WITH THE ENGINE REVVING. I MENTION THIS TO THE DEALER WHEN THE VEHICLE HAS APPROXIMATELY 58,000 MILES AND I'M TOLD THAT THEY WILL NEED TO KEEP THE VEHICLE FOR A FEW HOURS AND THERE IS A COST OF $120 PLUS TAX TO PERFORM DIAGNOSTIC TESTING. AS MY SCHEDULE DID NOT ALLOW FOR THIS THAT DAY, I LEFT. THE PROBLEM WAS VERY SPORADIC AT THIS POINT. AT 63,000 MILES I AM DRIVING OVER A MOUNTAIN PASS AND THE DISPLAY READS SOMETHING ALONG THE LINES OF "TRANSMISSION OVERHEATING". I PULL OFF THE ROAD AND WAIT FOR IT TO COOL, THEN MAKE MY WAY HOME. I ENTIRE TRIP HOME THE TRANSMISSION IS SLIPPING BETWEEN ALL GEARS AND SHIFTING HARD IN THE HIGHER GEARS. I TAKE IT INTO THE DEALER FOR DIAGNOSTICS THE NEXT BUSINESS DAY AND I'M TOLD THAT I NEED A NEW TRANSMISSION. I AM ADVISED BY THE DEALER THAT THERE IS "NO EXTERNAL CAUSE FOR THIS FAILURE" AND " THE INNER MEC
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE DOOR HANDLES BOTH CUT INTO THE FINGERS OF PASSENGERS WHILE ATTEMPTING TO EXIT THE VEHICLE. THE DEALER WAS NOTIFIED AND THE FRONT PASSENGER DOOR HANDLE WAS REPLACED. THE FAILURE MILEAGE WAS 67,138 AND THE CURRENT MILEAGE 85,000.
MY SUBURBAN WONT SHIFT OR MOVE IN DRIVE OR IN 3RD. IT WILL GO IN TO 2ND AND 1ST AND REVERSE. IT JUST REVS UP WHEN IN DRIVE. I WAS READING ONLINE AND FOUND SEVERAL OTHER PEOPLE TO HAVE THE SAME PROBLEM WITH THIS VEHICLE. THIS SHOULD BE A RECALL ON THE TRANSMISSION OR DEFECTIVE PARTS CAUSING THIS IN THE TRANSMISSION. *TR
I PURCHASED MY SUBURBAN WITH EXISTING GM WARRANTY. THE VEHICLE HAD ROUGHLY 47,000 MILES ON IT AND 7 MONTHS REMAINING OF THE ORIGINAL FACTORY WARRANTY. AFTER ABOUT 900 MILES THE LOW OIL LIGHT CAME ON, WHICH I THOUGHT WAS ODD BECAUSE I CHECKED THE OIL LIFE GAUGE AFTER PURCHASE AND IT SAID IT WAS AT 99% OIL LIFE. THIS WORRIED ME. IT WAS ONE QUART LOW SO I ADDED IT AND DECIDED TO SEE WHAT HAPPENS. A MONTH LATER AT ABOUT 1000 MILES THE SAME THING HAPPENED. I ADDED ANOTHER QUART AND THEN WENT TO THE DEALER CLOSEST TO MY HOME TO REPORT THE ISSUE. THEY STARTED MONITORING. EACH TIME AT BETWEEN 900 AND 1400 THE OIL LIGHT CAME ON AND I WAS A QUART LOW. THEY BEGAN REMEDIATION. FIRST THE PVC/VALVE COVER REMEDIATION. THIS DID NOT SOLVE THE PROBLEM. THEN NEXT THE OIL PAN RELATED REMEDIATION. THIS DID NOT SOLVE THE ISSUE EITHER. NOW I KEEP HAVING TO TAKE THE SUBURBAN TO THE DEALER WHEN THE OIL LIGHT COMES ON, THEY ADD A QUART AND SAY THERE IS NOTHING THEY CAN DO, FROM A LEGAL STAND POINT BECAUSE I HAVE AN EXTENDED WARRANTY AND THE CAR IS OUT OF GM WARRANTY (REMEMBER I REPORTED THIS WHILE IT WAS UNDER GM WARRANTY AND REMINDED THEM OF THAT), THAT GM WON'T DO ANYTHING MORE FROM THEIR EXPERIENCE WITH THIS ISSUE. HOWEVER, THEY HAVE NOT CONTACTED GM OR OPENED A CASE FILE AND WONT DO THAT. I WAS TOLD I WILL NEED TO PURSUE THAT ON MY OWN. THEY TRIED TO REACH OUT TO MY EXTENDED WARRANTY BUT SAY THEY ARE PUT ON HOLD FOR 10-15 MINUTES AND HAVE TO HANG UP BECAUSE THEY ARE TOO BUSY TO WAIT LONGER. I'VE C
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR AUTOMATIC LIFT GATE WAS OPENED AND FELL DOWN, ABRUPTLY STRIKING THE CONTACT IN THE HEAD. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE SUPPORT STRUTS ON THE REAR LIFT GATE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 79,467. UPDATED 05/31/12*LJ
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A CRACK WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE CONTACT EXPRESSED CONCERN THAT THE CRACK MAY LEADS TO AN AIR BAG MALFUNTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR THE PARTS NECESSARY TO PERFORM REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000 AND CURRENT MILEAGE WAS 65,164. THE VIN WAS NOT AVAILABLE.
CRACK IN DASH AROUND THE PASSENGER AIRBAG DOOR. *KB
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT FUEL COULD BE SMELLED FROM THE INTERIOR CABIN OF THE VEHICLE. THE CONTACT MADE REPAIRS TO THE FUEL SYSTEM BUT NONE OF THE REPAIRS REMEDIED THE ODOR. THE CONTACT WAS ABLE TO DETERMINE THAT THE FUEL TANK WAS LEAKING AND REPLACED THE FITTED. THE CONTACT STATED THAT SINCE THE REPAIR, THE FUEL ODOR COULD ONLY BE SMELLED AFTER REFUELING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE WOULD CONSUME UP TO THREE QUARTS OF OIL EVERY THREE THOUSAND MILES. THE CONTACT STATED THE VEHICLE HAS NOT SUFFERED ANY DAMAGES DUE TO THE EXCESSIVE OIL CONSUMPTION. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO DIAGNOSE THE OIL PROBLEM WHERE THE DEALER ADVISED THAT THEY WOULD REPLACE THE PISTONS AND PISTON RINGS. THE CONTACT STATED THAT THE REPAIR POSSIBLY WOULD NOT REMEDY THE ISSUE OF THE OIL CONSUMPTION. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
WHEN TEST DRIVING THE SUBURBAN, THE SERVICE STABILITRAC AND SERVICE TRACTION CONTROL LIGHTS CAME ON. WE LOOKED IN THE OWNER'S MANUAL AND IT SAID TO TURN THE VEHICLE OFF FOR FIFTEEN SECONDS AND RESTART. IF THE LIGHTS DID NOT REAPPEAR THERE WAS NOT A PROBLEM SO WE DID NOT SAY ANYTHING TO THE DEALERSHIP. A FEW DAYS AFTER TAKING DELIVERY OF THE VEHICLE THE LIGHTS BEGAN TO COME ON REPEATEDLY. THE DEALERSHIP REPLACED A SENSOR THAT HAD TO DO WITH THE STEERING. EVERYTHING APPEARED TO BE NORMAL FOR ABOUT A MONTH, BUT THEN REAL PROBLEMS BEGAN TO HAPPEN. THE FIRST ADVERSE OCCURRENCE HAPPENED WHEN I WAS DRIVING AT A STEADY SPEED, GOING STRAIGHT, AT APPROXIMATELY 25 MPH. THE LEFT FRONT BRAKE ENGAGED HARSHLY TWO TIMES IN RAPID SUCCESSION, THEN THE SERVICE STABILITRAC AND SERVICE TRACTION CONTROL LIGHTS CAME ON. I DID NOT TOUCH THE BRAKE AND WAS NOT ACCELERATING. I TOOK IT TO A CHEVROLET DEALERSHIP THE FOLLOWING WEEK AND THEY HAD IT FOR THREE DAYS TRYING TO ISOLATE THE PROBLEM. THEY EVEN SENT IT HOME WITH A SHOP FOREMAN OVERNIGHT. HOWEVER, THEY WERE NOT ABLE TO FIND ANY PROBLEM WITH EITHER OF THE SYSTEMS. AS I WAS LEAVING THEIR LOT BOTH LIGHTS CAME ON AGAIN, BUT WITHOUT THE HARSH BRAKING. TWO DAYS LATER (TODAY) MY FAMILY AND I WERE BEGINNING TO ENTER AN ENTRANCE RAMP TO THE HIGHWAY (AGAIN AT ABOUT 25-30 MPH) AND THE LEFT FRONT BRAKE ENGAGED THREE TIMES IN RAPID SUCCESSION HARD ENOUGH TO MAKE THE TIRE SQUEAL EACH TIME. A CAR WAS DIRECTLY BEHIND ME AND SKIDDED TO KEEP FROM RUNNING INTO THE RE
OUR 2007 SUBURBAN LURCHED FORWARD, AND DOORS LOCKED WHEN MY WIFE STARTED IT TODAY. SHE SAID IT ALSO 'FELT LIKE IT WOULDN'T GO' SHE ALSO STATED THAT 'THE STEERING LOCKED UP' AND THAT SHE WAS SCARED TO TAKE IT ON THE ROAD FROM THE STORE SHE WAS AT. IN THE LAST FEW MONTHS WE NOTICED 1) USING EXCESSIVE OIL BETWEEN CHANGES 2) RADIO, AND DASH LIGHTS QUITTING 3) AC WORKING INTERMITTENTLY. IN THE LAST 3 WEEKS WE'VE HAD 1) THE STABILITRAC/TCS/CHECK ENGINE LIGHT COME ON2) HARD SHIFTING BETWEEN 1ST AND 2ND GEAR 3) ABNORMAL IDLING 4) CAR LURCHING WHEN STARTED AND DOORS LOCKING ON THEIR OWN WHEN THIS HAPPENED 4) VEHICLE STEERING LOCKING UP 5) AND SLUGGISH ACCELERATION. 8/29/11--VEHICLE IS AT DEALER FOR THE 2ND TIME FOR THE CHECK ENGINE/TCS/STABILITRAC LIGHT....MANY MORE HAVE HAD THIS PROBLEM ON EDMUNDS, HOWEVER DEALER WASN'T INTERESTED IN THE DETAILS UNLESS THERE WAS A FIX, HOWEVER I HAD NOT COMPLETED READING ALL OF THE COMPLAINTS YET...
TL* THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING ON THE INSIDE OF THE STEERING COLUMN AND WHERE THE PASSENGER SIDE AIRBAG WAS LOCATED. THE CONTACT EXPRESSED CONCERNS ABOUT THE AIRBAG POSSIBLY DEPLOYING INADVERTENTLY OR THE ENTIRE DASHBOARD DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE WHY THE DASHBOARD WAS CRACKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR HALF OF THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 71,000.
LETTER FROM SENATOR GRASSLEY ON BEHALF OF CONSTITUENT RE 2007 SUBURBAN REAR WINDOW HATCH IMPLODING (SHATTERING INWARD INTO THE VEHICLE COMPARTMENT *TGW THE CONSUMER STATED THE VEHICLE IS REGISTERED TO A BUSINESS AND HIS DAUGHTER WHO WAS DRIVING IS AN EMPLOYEE OF THE COMPANY. *JB
IN NOVEMBER 1008 THE DRIVER'S SIDE OUTSIDE CHROME DOOR HANDLE BEGAN COMING LOOSE FROM THE DOOR. IT WAS REPLACED UNDER WARRANTY, FAILED PART #25960525. NOW, IN JUNE 2011, THE REAR DRIVER'S SIDE OUTSIDE CHROME DOOR HANDLE IS COMING LOOSE FROM THE DOOR. WILL TAKE IT TO THE DEALER WHEN WE RETURN FROM A SCHEDULED TRIP. *TR
DOOR HANDLES ARE SEPARATING FROM THE BODY. POSE A DEPARTURE FAILURE AT HIGHWAY SPEEDS. 3 OF 4 DOOR HANDLES ARE COMING OFF. *TR
CHECK AIR BAG LIGHT CAME ON. HAD IT CHECKED OUT AT A GM DEALER, BUT THEY COULD NOT TELL ME IF IT WOULD BE $400 OR $4,000. I HAVE A REAL PROBLEM PAYING THIS MUCH FOR AN ITEM THAT I FEEL SHOULD BE COVERED UNDER RECALL. AS A SAFETY PROFESSIONAL, I THINK IT IS UNCONSCIONABLE TO DRIVE WITHOUT AN AIR BAG, BUT THE COST IS ALSO UNCONSCIONABLE WHEN THE VEHICLE HAS ONLY $65,000 MILES. I MAY WEIGH MY OPTIONS AND PARK IT IN THE HOPES OF HEARING ABOUT A RECALL. *TR
ON APRIL 13, 2011 I CUT ME FINGER ON THE INSIDE DOOR HANDLE TRYING TO OPEN MY 2007 CHEVY SUBURBAN. THE METAL PART SEEMED TO HAVE PEELED UP AND I CUT MY FINGER ON IT. *TR
2007 CHEVY SUBURBAN. CONSUMER STATES PROBLEMS WITH VEHICLE TIRES *TGW THE CONSUMER STATED HE EXPERIENCED TWO DELAMINATED CORD FAILURES. THE TIRES CONTINUED TO HOLD AIR, BUT WAS COMPLETELY DISTORTED. *JB
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE DRIVER SIDE AND PASSENGER SIDE DOORS ON THE VEHICLE LOCKED AND THE CONTACT HAD TO CRAWL THROUGH THE WINDOW TO GET OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DOORS WERE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000 AND THE CURRENT MILEAGES WERE APPROXIMATELY 26,000. UPDATED 03/16/11 *BF UPDATED 12/14/11 *CN
I ATTEMPTED TO OPEN MY DRIVER SIDE DOOR. THE CHROME IS BEGINNING TO PEEL OFF AND IT SLICED INTO MY MIDDLE FINGER. MY WIFE CUT HER FINGER ON THE CHROME HANDLE YESTERDAY. *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT WAS INFORMED THAT THERE WAS A LEAK AND THE EVAPORATION VENT AND FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE BEGAN BURNING OIL AND THE CONTACT HAD TO REFILL THE OIL EVERY TEN DAYS. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 106,000.
2007 CHEVY SUBURBAN - INSIDE DOOR HANDLES - CHROME PEELING OFF AND CUTTING HANDS AND FINGERS! POTENTIAL TO OCCUR EVERY TIME YOU OPEN THE DOOR! *TR
THERE IS A RECALL FOR THE CHROME DOOR HANDLES ON THE 2007 CHEVROLET TAHOE, BUT I AM HAVING THE SAME PROBLEM WITH THE CHROME IN MY 2007 CHEVROLET SUBURBAN. THE DEALER SAYS THE SUBURBAN IS NOT PART OF THE RECALL EVEN THOUGH IT IS THE EXACT SAME PROBLEM IN ALMOST THE SAME CAR. THIS RECALL NEEDS TO BE EXPANDED. I HAVE HAD TWO PEOPLE CUT THEIR HANDS ON MY DOOR HANDLE, AND I'M GOING TO JUST SAND IT DOWN MYSELF OR WRAP IT WITH DUCT TAPE. *TR
2007 CHEVROLET SUBURBAN INTERIOR DOOR HANDLES ARE PEELING THE TOP LAYER OF METAL OFF. THIS METAL EXPOSES EXTREMELY SHARP SURFACES. TWO MEMBERS OF MY FAMILY HAVE CUT THEIR FINGERS ON THE DOOR HANDLES. *TR
I HAVE A 2007 SUBURBAN THAT CONSUMES APPROX 1 QT OF OIL EVERY 800 MILES. AT 1200 MILES/QT THE DEALER TOLD ME THIS WAS "NORMAL CONSUMPTION". I WENT TO ANOTHER DEALER THAT CONFIRMED THE 800 MILES/QT AND IS INSTALLING NEW PISTONS AND RINGS NEXT WEEK. APPARENTLY THIS IS NOT A FIX BUT SHOULD HELP WITH CONSUMPTION UNTIL A PERMANENT FIX IS MADE BY GM. *TR
WE HAVE A 2007 CHEVROLET SUBURBAN THE SECOND ROW MIDDLE SEATBELT JUST UNRAVELED, 2 WEEKS LATER THE 3RD ROW MIDDLE SEATBELT UNRAVELED. WE TOOK THE CAR TO THE DEALERSHIP EXPLAINING 3 YRS AGO WE HAD A GMC YUKON AND WE WERE IN A SEVERE CRASH. THE YUKON WAS ONLY 3 YRS OLD AT THE TIME AND THE FRONT MIDDLE SEATBELT FAILED AND THE SECOND ROW MIDDLE SEATBELT FAILED SERIOUSLY INJURING OUR FAMILY. THEY REFUSE TO ADDRESS THE QUESTION ARE THESE THE SAME SEATBELTS I DON'T BELIEVE THIS IS A COINCIDENCE. CAN SOMEONE LOOK INTO IT. *TR
INSIDE RIGHT AND LEFT DOOR HANDLE CHROME PLATING COMING OFF CAUSING SHARP EDGE, RESULTING IN CUTS. *TR
I WAS DRIVING ON HIGHWAY 52 AROUND WINSTON SALEM, NC ON THRUSDAY MARCH 18TH, 2010 WHEN ALL (4) AIRBAGS DEPLOYED. I WAS TRAVELING ABOUT 60 MPH IN THE LEFT LANE OF MULTI-LANE TRAFFIC; BUT WAS ABLE TO KEEP CONTROL OF THE CAR, CHANGE LANES AND GET TO AN EXIT AND STOP THE VEHICLE. THERE WAS NO COLLISION OR WARNING THAT THE AIRBAGS WERE GOING TO DEPLOY. THE VEHICLE WAS TURNED OVER TO THE DEALER ON 3/20/2010 TO INVESTIGATE AND FOLLOW UP WITH GM. ON 3/22/10 THE DEALER CALLED AND SAID THEY HAD LOOKED AT THE CAR BUT WERE INSTRUCTED BY GM NOT TO DO ANYTHING FURTHER AND THAT I NEED TO CALL GM TO GET A CASE # FOR AN INVESTIGATION. I CALLED AND AFTER SEVERAL TRANSFERS AND CALL BACKS I WAS ASSIGNED CASE # 71-814346366 AND TOLD THAT I WOULD GET A CALL BACK WITHIN TWO BUSINESS DAYS ON WHAT ACTIONS WERE BEING TAKEN. ON 3/25/10 I RECEIVED A CALL AND WAS INFORMED THAT AN INSPECTOR WOULD BE SENT TO THE DEALERSHIP TO CHECK OUT THE CAR. TO DATE HAVE I RECEIVED NO FURTHER COMMUNICATIONS FROM GM AND AS OF 4/8/10 THE DEALERSHIP HAS NOT RECEIVED ANY NOTICE ON WHEN OR IF AN INSPECTOR IS SCHEDULED TO CHECK OUT THE CAR. THIS WAS A SERIOUS INCIDENT AND SHOULD HAVE BEEN INVESTIGATED IMMEDIATELY. THERE A THOUSANDS OF SIMILAR VEHICLES ON THE ROAD THAT COULD HAVE THE SAME DEFECT AND IT SEEMS THE MANUFACTURER DOESN'T WANT TO FIND OUT WHAT THE PROBLEM IS. YOUR HELP IN INVESTIGATING THIS ISSUE WILL BE VERY IMPORTANT TO THE SAFETY OF DRIVING PUBLIC. THANK YOU. UPDATED 04/16/10.*JB
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHENEVER THE CONTACT TURNED ON THE RADIO WHILE THE VEHICLE WAS OFF, SHE NOTICED THAT THE BATTERY WOULD FAIL WITHIN A 2 - 10 MINUTE PERIOD CAUSING THE CONTACT TO CONTINUALLY HAVE TO REPLACE THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED, HOWEVER THE CONTACT CONTINUED TO EXPERIENCE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
2007 CHEVY SUBN. WITH 26K MILES PARKED IN MY DRIVEWAY AT MY NAPLES FL.HOUSE. CAUGHT FIRE UNDER HOOD AND BURNED UP. HAD NOT BEEN USED IN 24+ HRS AND NOBODY WAS IN THE VEHICLE AND CAR WAS LOCKED. NO KEY IN VEHICLE. GM GAVE ME REF # 71-799805495. *TR
THIRD INCIDENT FOR THIS PROBLEM. WHILE DRIVING IN (D) THE TRANSMISSION WILL DISENGAGE AND THE VEHICLE ENGINE WILL REV UP (3RD & 2ND GEAR) SEEM TO WORK STILL. THIS HAS HAPPENED AT VARIOUS SPEEDS FROM 25 TO 55 MILE PER HOUR. ONLY ONE TIME HAS IT BEEN CLOSE TO AN ACCIDENT WHILE MAKING A LEFT HAND TURN WITH ON COMING TRAFFIC. THE DEALER HAS MADE INSPECTIONS OF THE TRANSMISSION ONCE, THE SECOND TIME THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM AFTER KEEPING THE VEHICLE MORE THAN 5 DAYS. THE SUGGESTION FROM THE DEALERSHIP MANAGER WAS TO WAIT FOR IT TO HAPPEN AGAIN, PLACE THE VEHICLE IN EITHER 3RD OR 2ND GEAR DRIVE IT TO THE DEALERSHIP LEAVING IT IN 3RD OR 2ND GEAR APPLYING THE PARKING BRAKE SO THAT THE MANAGER AND A MECHANIC CAN GET INTO THE VEHICLE AND TEST WHAT'S WRONG. THE 3RD TIME THIS HAS HAPPENED IT WAS AROUND 8:30 P.M. AND WE WERE UNABLE TO TAKE IT IN TO BE EXAMINED. THIS PROBLEM IF IT HAPPENS AGAIN WHILE MAKING A TURN OR AT ANYTIME WITH ONCOMING TRAFFIC COULD CAUSE A SERIOUS ACCIDENT. *CN
CUT FINGER ON DOOR OF 2007 SUBURBAN DUE TO FAILURE OF PLASTIC CHROME ON INTERIOR DRIVER DOOR HANDLE. OTHER HANDLES IN CAR ARE ALSO FAILING. REPORTED TO DEALER AND THEY REPORTED NUMEROUS COMPLAINTS AND FAILURES AS WELL AS OTHER CUT HANDS AND FINGERS WHICH SHOULD INDICATE A DESIGN FLAW. *TR
WE HAVE A 2007 CHEVROLET SUBURBAN LTZ. WE PAID EXTRA FOR AN AUTOMATIC REAR LIFT GATE, WHICH YOU CAN OPEN WITH YOUR KEY REMOTE,. LAST WEEK THE AUTOMATIC GATE STARTED MALFUNCTIONING. THE GATES LIFTS UP A FEW FEET THEN SLAMS BACK DOWN. LUCKILY OUR SMALL CHILD DID NOT GET UNDER THE LIFT GATE OR I AM AFRAID SHE WOULD HAVE BEEN SEVERELY INJURED BY THE REAR GATE SLAMMING CLOSED. WE WERE TOLD BY THE DEALERSHIP THAT THE GEARS ARE STRIPED ON THE LIFT GATE. 2 1/2 YEARS OF USE AND THE GEARS ARE STRIPED? *TR
THE REAR (THIRD ROW) SEAT BELTS RANDOMLY LOCK UNDER NON-EMERGENT CONDITIONS. THE TENSION ON THE BELT BECOMES EXTREME SUCH THAT THE CANNOT RELEASE THE BELT AND REQUIRES ASSISTANCE, RESULTING IN A POTENTIALLY DANGEROUS SITUATION WHERE THE OCCUPANT MAY NOT BE ABLE TO EGRESS IN AN EMERGENCY. THE SITUATION IS MADE WORSE BY PASSENGERS IN THE THIRD ROW SEAT WHO ARE ADULTS AND/OR MAY BE OVERWEIGHT. THE MANUFACTURER HAS MODIFIED THE THIRD ROW SEAT BELTS IN APPARENT RECOGNITION OF THE PROBLEM, BUT HAS NOT CHOSEN TO CORRECT THE PROBLEM IN EARLIER VEHICLE DESIGNS. *TR
TL*-THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SEAT BELT RETRACTOR MECHANISMS PREVENTS THE WEBBING TO BE EXTRACTED WHEN WORN BY AN OCCUPANT. THIS CONDITION RESULTS IN TIGHT FITTING AND THE INABILITY TO MOVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION IN WHICH THE TECHNICIAN CONCLUDED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS 0. THE CURRENT MILEAGE WAS 27,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. SHORTLY AFTER THE VEHICLE RECEIVED A TRANSMISSION FLUSH, IT WOULD NOT MOVE FORWARD IN THE DRIVE POSITION AFTER BEING PLACED INTO REVERSE. THE FOLLOWING DAY, THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THREE PLATES, A VALVE, FILTER KIT, AND A GASKET KIT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED LESS THAN A YEAR LATER AFTER ANOTHER TRANSMISSION FLUSH WAS PERFORMED. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO HESITATE AND THE ENGINE REVVED, BUT THE VEHICLE WAS LOSING SPEED. SHE DROVE TO A REPAIR SHOP AND THE MECHANIC STATED THAT THE TRANSMISSION WAS NOT SHIFTING PAST FIRST GEAR. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER THAT PERFORMED THE ORIGINAL REPAIR, BUT THEY STATED THAT IT WAS NO LONGER UNDER WARRANTY AND WAS NOT THEIR RESPONSIBILITY. THROUGH ONLINE RESEARCH, THE CONTACT FOUND NUMEROUS COMPLAINTS ABOUT THIS SAME DEFECT. SHE BELIEVES THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 65,414 AND CURRENT MILEAGE WAS 123,000.
ENGINE CONSUMING OIL. *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING FROM MICHIGAN TO FLORIDA AT 65 MPH, THE CONTACT NOTICED THAT THE BRAKES EXHIBITED A REALLY LOUD GRINDING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. HE TOOK THE VEHICLE TO A DEALER IN KENTUCKY BUT, DUE TO AN ICE STORM, THERE WAS NO ELECTRICITY. APPROXIMATELY 12 MILES FROM HIS DESTINATION, THE CONTACT DISCOVERED THAT HE HAD NO BRAKING POWER. HE PLACED THE VEHICLE INTO LOW GEAR AND APPLIED THE EMERGENCY BRAKE WHEN NECESSARY IN ORDER TO REACH HIS DESTINATION. HE THEN DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO STATED THAT ALL OF THE COMPONENTS APPEARED DISINTEGRATED ON THE FRONT DRIVER'S SIDE BRAKE SYSTEM. THIS WAS DEEMED AS THE LIKELY CAUSE OF THE BRAKE FAILURE. THE REAR AND FRONT PASSENGER SIDE BRAKES WERE FUNCTIONAL IN COMPARISON TO THE FRONT DRIVER'S SIDE BRAKES. THE MECHANIC REPAIRED THE DRIVER'S SIDE BRAKE CYLINDER, DISCS, AND PADS AT THE CONTACT'S EXPENSE. THERE HAD BEEN NO FAILURES SINCE THE REPAIRS WERE PERFORMED. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE DEALER DID NOT PERFORM THE REPAIRS. THE CURRENT MILEAGE WAS APPROXIMATELY 42,000 AND FAILURE MILEAGE WAS APPROXIMATELY 39,000. UPDATED 4/23/09 *CN THE CONSUMER STATED THE LEFT FRONT BRAKE WAS NOT RELEASING AND THERFORE DESTROYED THE ENTIRE BRAKE SYSTEM. UPDATED 04/27/09.*JB
BOTH FRONT SEAT FEMALE SEATBELT CONNECTORS IN MY 2007 CHEVROLET SUBURBAN ARE NOT WORKING PROPERLY. THE DRIVERS SIDE TAKES SEVERAL ATTEMPTS TO LATCH AND THE PASSENGER SIDE DOES NOT LATCH AT ALL. THIS IS BEING REPAIRED (PART COVERED BY CHEVY, LABOR AT MY EXPENSE) TO PREVENT AN INJURY OR DEATH IN THE EVENT OF A CRASH. *TR
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHILE DRIVING 10 MPH, THE POWER STEERING SPONTANEOUSLY FAILED. THE CONTACT STATED THAT THIS FAILURE COULD CAUSE A CRASH. THE DEALER INSTALLED A RUBBER BOOT ON THE STEERING COLUMN, BUT THE FAILURE RECURRED SEVERAL MONTHS LATER. HE TOOK THE VEHICLE BACK TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE AND PROVIDE A SUFFICIENT REMEDY. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 50,000.
TL*THE CONTACT OWNS A 2007 CHEVROLET SUBURBAN. WHENEVER THE CONTACT WOULD ATTEMPT TO START THE VEHICLE, IT WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE SUSPENSION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS SERVICED BY THE DEALER SEVERAL DIFFERENT TIMES FOR THE FAILURE, BUT IT STILL PERSISTS. THE CURRENT MILEAGE WAS 34,911 AND FAILURE MILEAGE WAS 32,000. UPDATED 10/14/08. *LJ UPDATED 10/16/08. *JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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