WHILE DRIVING ON THE HIGHWAY AT A SPEED OF 20 MPH A LOUD BANG OCCURRED. A WHEEL CAME . ALSO, BRAKES DID NOT WORK, RESULTING IN A CRASH. *AK
1999 Chevrolet Suburban complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1999 record →
DRIVING ON THE HIGHWAY 30MPH TOWING A TRAILER. REAR DIFFERENTIAL WAS LEAKING OIL AND SMOKING FROM THE REAR END.THIS HAPPENED THREE TIMES IN ONE WEEK. CONSUMER CONTACTED DEALER AND MANUFACTURER. *AK
WHILE DRIVING AT 20MPH WENT TO APPLY BRAKES, AND VEHICLE PULLED TO THE RIGHT AND LEFT. IT HAPPENED AT LOWER SPEED. *AK
AT INTERSTATE SPEEDS VEHICLE PULLS HARD (!) TO LEFT. PROBLEM IS INTERMITTENT OCCURING ONLY OCCASIONALLY. STEERING IS ERATIC, PARTICULARLY ON ROUGH OR UNEVEN SURFACES. PROBLEM IS CONSTANT. STEERING SENSOR REPLACED ONCE. VEHICLE PULLS TO RIGHT AT ALL SPEEDSALL THE TIME DEALER STATES THAT VEHICLE MEETS FACTORY SPECS. SERIOUS INTERMITTENT DRIVE TRAIN VIBRATION HAPPENS AT ANY SPEED AND MAY PERSIST FOR 40 OR 50 MILES. HAVE BEEN TO TWO DEALERS FOR A TOTAL OF 7 TRIPS. PROBLEMS PERSIST. CHEVROLET CONTACTED - NO HELP. THIS VEHICLE IS UNSAFE!!! HELP!
WHEN DRIVING AT ANY SPEED AND APPLYING THE BRAKES, THE VEHICLE IS PULLING TO THE LEFT AND TO THE RIGHT. *AK
WHILE DRIVING AT 35 MPH POWER DECREASED TO 30 MPH WITHOUT PRIOR WARNING. ALSO, THERE WAS A KNOCKING NOISE COMING FROM THE VEHICLE. *AK
I WAS IN THE PROCESS OF PUTTING THIS TOGETHER BEFORE WHEN THE COMPUTER PUNTED ME OUT! SO IF I REPEAT, I AM SORRY. SINCE THE START OF MY OWNERSHIP OF THE 1999 3/4 TON CHEVY SUBURBAN, I HAVE NOT BEEN HAPPY WITH THE BRAKING SYSTEM. WHEN I AM APPLYING THE BRAKES COMING OVER TRAIN TRACKS OR ROUGH ROAD THE BRAKES MAKE A GRAONING NOISE. IT ONLY SEEMS TO HAPPEN GOING OVER ROUGH ROAD AND TRACKS AND IF I HAVE TO COME TO A SUDDEN STOP. I BELIEVE THE BRAKES ARE DRUM BRAKES, WHICH SEEMS TO BE "OLD" TECHNOLOGY. I THINK THE NEWEST TECHNOLOGY FOR SPORT UTILITY VEHICLES IS SEEN IN THE FORD EXPEDITION...DISK BRAKES. I THINK THESE WOULD BE BENEFICIAL IN A VEHICLE WEIGHING 3/4 TON, BECAUSE IT WOULD GIVE MORE STOPPING POWER TO THE DRIVER, AS IS ILLUSTRATED IN MOST OF THE CARS ON THE ROAD TODAY. I DON'T KNOW WHAT CAN BE DONE ABOUT ALL THE BRAKE PROBLEMS PEOPLE HAVE EXPERIENCED WITH THE GM SUBURBANS (CHEVY AND GMC), BUT SOMETHING MUST BE DONE, BEFORE SOMEONE GETS SERIOUSLY HURT! I ALSO HAVE ANOTHER GREAT SUGGESTION....I HAD A 1993 CHEVY SUBURBAN AND A 1981 VW RABBIT CONVERTIBLE, AND BOTH HAD CAR FIRES...ERGO THE SUGGESTION TO HAVE THE MANUFACTURERS OF ALL VEHICLES, INCLUDE A FIRE EXTINGUISHER AS STANDARD EQUIPMENT ON A CAR. THANK YOU FOR YOUR HELP, AND I HOPE THIS TYPE OF NOTIFICATION GETS SOME ATTENTION!
AT HIGHWAY SPEEDS STEERING WHEEL SLIGHTLY GIGGLES BACK AND FORTH. DEALER HAS REPLACED THE PITMAN ARM. DEALER HAS INSPECTED VEHICLE THREE TIMES, AND WAS NOT ABLE TO CORRECT THE PROBLEM. *AK
REAR AXLE BURNED UP AND CAUSED VEHICLE TO STALL UNEXPECTEDLY WHILE DRIVING. THIS COULD HAVE CAUSED A CRASH. DEALER COULD NOT DETERMINE THE PROBLEM. *AK
WHILE DRIVING AT ABOUT ANY MPH CONSUMER WOULD STEP ON BRAKES PEDAL TO STOP VEHICLE, AND VEHICLE WOULD PULL TO THE LEFT DUE TO FRONT WHEELS LOCKING UP. *AK
THE BRAKES PULLED TO LEFT WHILE STOPPING WHEN VEHICLE PURCHASED. I TOOK IT BACK TO DEALER AND THEY SAID TO WAIT FOR IT TO "SEAT" IN BECAUSE IT WAS A NEW VEHICLE. AT 2400 MILES I FELT THAT WAS MORE THAN ENOUGH TIME AND THE PROBLEM STILL EXISTED. THE DEALER LUBRICATED THE "SLIDE RAILS" AND RETURNED THE VEHICLE TO ME. NOT LONG AFTER I RETURNED IT BACK TO THE DEALER AGAIN. THEY SAID THAT THE PADS WERE WORN UNEVENLY AND THIS WAS THE CAUSE.THEY ROTATED THE PADS FROM LEFT TO RIGHT!! ONCE AGAIN THE PROBLEM RETURNED, ESPECIALLY AFTER THE BRAKES WERE USED FREQUENTLY OR AT HIGHER SPEEDS (HEATING UP). EVENTUALLY, WHILE ON VACATION IN FLORIDA, I HAD TO TAKE IT TO A DEALER THERE BECAUSE WHEN ANOTHER CAR PULLED OUT IN FRON OF ME, THE BRAKES PULLED SO HARD TO THE LEFT I WENT INTO THE OTHER LANE. THE DEALER IN FLORIDA STATED THAT THE ROTORS WERE WARPED AND REPLACED THE ROTORS AND PADS. I AM NOW EXPERIENCING THE SAME PROBLEM AGAIN. I HAVE NOT TAKEN IT BACK TO THE DEALER FOR THE FOURTH (4TH) TIME YET DUE TO A TRANSMISSION FAILURE AND HAVING TO TAKE IT BACK FOR A FOURTH (4TH) TIME FOR THAT.
WHILE DRIVING ON THE ROAD I WAS ATTEMPTING TO MERGE INTO HIGHWAY TRAFFIC WHEN THE TRANSMISSION WENT TO SHIFT GEARS (THIS IS AN AUTOMATIC TRANSMISSION). THE TRUCK WENT TO DOWNSHIFT UPON ACCELERATING UP AND DROPPED OUT OF GEAR (GEAR SHIFT STILL IN DRIVE), THE RPMS WENT UP VERY HIGH, AS IF IN NEUTRAL. I LET OFF OF THE ACCELERATOR AND IT EVENTUALLY DROPPED INTO GEAR. THE TRANSMISSION BEGAN MAKING NOISES AND I ENDED UP HAVING IT TOWED TO THE DEALER BECAUSE IT WOULD NOT GO INTO ANY GEAR. THE DEALER, MILLER BROTHERS CHEVROLET, REPLACED SOME PARTS, INCLUDING A CRACKED INPUT HOUSING, AND RETURNED THE TRUCK TO ME. NOT LONG AFTER I RETURNED THE TRUCK WITH PROBLEMS SHIFTING BETWEEN GEARS; ALSO WHEN IT WOULD DOWNSHIFT WHEN ACCELERATING. THEY RETURNED THE TRUCK TO ME SAYING THEY COULD NOT DUPLICATE THE PROBLEM. THE VERY NEXT DAY IT WAS DOING THE SAME THING AND I DROVE IT TO THE DEALER AND DEMANDED THAT A SERVICE REPRESENTATIVE RIDE WITH ME IN THE VEHICLE. I DID NOT NEED TO DRIVE VERY FAR BEYOND THE DEALER'S LOT WHEN THE REPRESENTATIVE SAID TO TURN AROUND AND TAKE IT BACK. HE COULD FEEL AND HEAR WHAT WAS HAPPENING. THEY RETURNED THE TRUCK TO ME AGAIN AFTER REPLACING ANOTHER PART. ONCE AGAIN, IT BEAGAIN WITH THE SAME PROBLEM AND IS CURRENTLY AT THE DEALER (6/21/99).
WE WERE TRAVELING ON I10 WEST BOUND ON FAIRLY GOOD PAVEMENT AT 70MPH AND THE REAR DRIVERS SIDE WHEEL BROKE OFF. RESULTING IN A CRASH. WE HAD NO WORK DONE TO THE WHEELS SINCE THE CAR WAS DELIVERED FROM THE DEALER. WE HAD NO INDICTION THAT A PROBLEM EXISTED UNTIL THE FAILURE. TWO LUG S:BOLTS BROKE AND THE REMAINING FOUR WERE STRIPED AND BENT. I AM TRYING TO FIND IF THE LUGS: BOLTS ON THE OTHER WHEELS CAN BE TESTED FOR FRACTURES AND DETERMINE A CAUSE OF THE ACCIDENT. *AK
THE REAR SEAT WHICH PROVIDES ACCESS TO THE REAR MOST SEATING, FLIPS FORWARD AND SLIDES FORWARD, UPON RELEASE OF A LEVER. THIS COMPONENT FAILED DUE TO FAULTY DESIGN IN THE FIRST 10 MINUTES WE OWNED THE CAR. THE SEAT LATCH WOULD NOT RELEASE (THE METAL "L" SHAPED BAR - FELL OUT OF THE HOLE IN THE LEVER MECHANISM). DRIVING HOME FROM THE DEALERSHIP, WE NEEDED TO BRAKE SUDDENLY AND THE SEAT LATCH GAVE WAY, THE SEAT FLEW FORWARD WITH OUR CHILD IN THE SEAT - THE SEATBELT RESTRAINED THE CHILD FROM MOVING FORWARD - BUT THE SEAT WAS FREE TO MOVE FORWARD - CRUSHING OUR CHILD BETWEEN THE SEAT AND THE SEATBELT. SHE SCREAMED IN PAIN AND WAS SCARED TO RIDE IN THIS SEAT. THE SEAT LATCH CAUGHT AGAIN AFTER BRAKING WHEN OUR SON IN THE SEAT BEHIND HER PULLED HER LOOSE SEAT BACK UNTIL IT LATCHED AGAIN. HOWEVER, WHEN WE PULLED OVER - THE LATCH FAILED TO ACTIVATE AND RELEASE THE SEAT TO LET EVERYONE OUT OF THE BACK SEAT. THIS IS A CLEAR MANUFACTURER'S DEFECT AS IT OCCURED COINCIDENTALLY IN ANOTHER SUBURBAN THAT WE WERE CONSIDERING BUYING THE DAY BEFORE. WE NEED THIS SEAT DUE TO OUR FAMILY SIZE. WE MUST REQUEST A RECALL AND REMEDY TO THIS DEFECTIVE LATCH SYSTEM DESIGN BEFORE A CHILD IS SERIOUSLY INJURED OR KILLED. *AK
THERE IS A STRONG ODOR OF GAS FUMES IN VEHICLE. DEALER WAS NOTIFIED ABOUT THIS PROBLEM AND TIGHTENED GAS CAP. CONSUMER STILL SMELLING GAS FUMES. ON MAY 28TH, VEHICLE WOULD NOT START. THIS WAS TO DUE TO A STRIPPED BATTERY CABLE. BATTERY AND BATTERY CABLE HAS BEEN REPLACED BY THE DEALERSHIP. *AK
BRAKES HAVE CONTINUALLY EXPERIENCED PULLING WHILE BRAKING ALMOST RESULTING IN VEHICLE COLLISION ON ONE INCIDENT, UNABLE TO RECTIFY. MJS (ATTORNEY FOR CONSUMER).
LOOSE FUEL LINE, CAUSING A FUEL LEAK, WHICH MAY CAUSE A FIRE IF THERE IS A SOURCE OF IGNITION. *AK
HEADLIGHTS OPERATE ERRATICALLY. WHEN NEEDED THEY FLICKER ON AND OFF. DEALER HAS BEEN CONTACTED. *AK
I JUST HAD THE SAME EXACT 1999 SUBURBAN GO BACK UNDER THE LEMON LAW WITH THE SAME PROBLEM. VIN #[XXX]. THE PROBLEM STARTED RIGHT AWAY AND IT TOOK ME ALMOST 6 MONTHS TO GET RESULTS. I NEED TO KNOW WHAT COURSE OF ACTION I SHOULD TAKE NOW. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING ACROSS COUNTRY ENGINE JUST SUDDENLY SHUT DOWN WITHOUT WARNING. DEALER HAS BEEN CONTACTED, AND PROBLEM CANNOT BE DUPLICATED. *AK
CONSUMER WAS DRIVING VEHICLE AND STOPPED, TURNED OFF ENGINE, AND SMOKE SMELLS BEGAN SHORTLY AFTER THEY OPENED THE HOOD AND FIRE WAS EVERY WHERE. AAA TOWED VEHICLE TO DEALERSHIP. DEALERS SAID NOT TO TOUCH VEHICLE UNTIL SOMEONE FROM FROM MANUFACTURER WILL COME OUT TO LOOK----ALLEN GWYNN CHEVROLET--818-240-5720
WAS SLOWING DOWN TO APPROXIMATELY 20MPH & GETTING READY TO PARK HEARD THE BRAKE SENSOR WARNING SOUND. HAD NO BRAKES AFTER WARNING SYSTEM SOUNDED. THE BRAKES FAILED AT 12,000 MILES. BROUGHT VEHICLE IN 6/98. DEALERSHIP SAID BRAKES WERE NOT UNDER WARRANTY & WOULD NOT REPAIR THEM. *AK
MY NEW SURBURBAN AND SEVERAL OF THOSE THAT I LOOKED AT HAVE WINDSHIELD VISUAL DISTORTIONS. EXAMPLE: VEHICLES LOOKS TALLER AND SKINNIER OR SHORTER AND WIDER THAN THEY ARE. IT HAS A NUMBER OF THESE OPTICAL RIPPLES. THE DISTORTION, LIKE A CARNIVAL HOUSE OF MIRRORS, MAKES ME DIZZY AND CONFUSES SPEED JUDGEMENTS--VEHICLES SUDDENLY SEEMS BIGGER AND CLOSER, OR SMALLER AND FARTHER AWAY. OUTSIDE LEFT HAND REARVIEW MIRROR LIKEWISE HAS RIPPLE EFFECT. THIS IS RIDICULOUS. *AK
THE BRAKES ARE SQUEALING VERY LOUDLY, INDICTATING THE ROTORS ARE GETTING HOT.MASTER CYLINDER WAS REPLACED AT APPROXMATLEY 5806 MILES BECAUSE BRAKE FLUID WAS LEAKING. THEN FRONT BRAKES WERE REPLACED AT 9000. ALSO NEED TO BE REPLACED AGAIN AT AT ABOUT 13,000. DEALER CLAIMS THE VEHICLE IS TOO HEAVY FOR THE BRAKES. *AK
ABS MALFUNCTIONS, ESPECIALLY IN WET CONDITIONS, BRAKES PERFORM IN A VERY IRREGULAR MANNER, THEY ARE NOT PREDICTABLE OR OFFER RELIABLE PERFORMANCE THROUGHOUT USE. BRAKES PULL HARD RIGHT, EVEN AFTER SEVERAL TIME TO FIX. I HAVE REPORTED ABS PROBLEMS, AND TOOK 4 ATTEMPTS BEFORE DEALER TRIED TO REPAIR BECUASE THEY COULD NOT REPLICATE ABS FAILURE OCCURRENCE. STEEERING CHATTER WHEN BRAKING FROM TIME TO TIME, REAR DRUMS HAVE BEEN REPLACED AND TURNED. REAR DRUMS CHATTERED UNTIL TURNED. WARPING OCCURRED TO REAR DRUMS. THIS VEHCILE IS UNSAFE AND I HAVE LOST CONFIDENCE IN MY PURCHASE, AND AM PURSUING THE RESPONSIBLE PURCHASE OF VEHICLE UNDERNEATH THE LEMON LAWS OF WASHINGTON STATE. *AK
VEHICLE PULLS TO RIGHT WHEN BRAKING, NO FIX AFTER 5 ATTEMPTS WITH DEALER AND BRAKING SPECIALIST
ENGINE ACCELARATES AT ANY GIVEN TIME, EXCESSIVE RPMS , CAUSING ACCIDENTIN PARKING GARAGE. IN DEALERSHIP THREE TIMES FOR HIGH ACCELERATION , STILL WITH NO REAL ANSWER AS TO WHAT THE PROBLEM IS
WHEN DRIVING VEHICLE AT ANY SPEED AND APPLYING BRAKES, VEHICLE PULLS TO THE RIGHT. ALSO, BRAKES ARE SMOKING. *AK
FRONT BRAKES MALFUNCTIONED CAUSING THE VEHICLE TO SWERVE RIGHT, BRAKE PEDAL VIBRATED INDICATING THAT THE ANTI LOCK FEATURE ACTIVATED, VEHICLE SWERVED APPROXIMATELY TWO FEET TO THE RIGHT, BRAKES HAVE WORKED PRIOR AND AFTER THIS ONE OCCASION CORRECTLY, CONSUMER STATES HE HAS TWO 1999 SUBURBANS AND ONE 1995 THAT ALSO EXPERIENCE BRAKE PROBLEMS. *SLC
TO TRIGGER THE LOCKING MECHENISIM ON THE DRIVER'S DOOR CONSUMER HAS TO STICK FINGER IN THE LOCK LATCH BEFORE ENTERING OR EXITING THE VEHICLE. DEALER HAS BEEN CONTACTED. *AK
CONSUMER WAS TRAVELING ABOUT 30-35 MPH AND ACCIDENTLY REAR ENDED ANOTHER VEHICLE, AIR BAGS DID NOT DEPLOY, CAUSING NECK INJURY/SHOULDER INJURY AND BACK INJURY. *AK
INTERMITTENTLY WHILE DRIVING APPROXIMATELY 70 MPH DOWN THE INTERSTATE THE VEHICLE JUST DIES WITHOUT ANY WARNING. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK
BRAKES, ONCE WARM, PULL RADICALLY TO THE LEFT SENDING VEHICLE INTO THE ON-COMING LANES OF TRAFFIC.
THE STANDARD SPECIFIED TIRES FOR THIS VEHICLE ARE INCOMPATIBLE FOR ITS WEIGHT.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1999 Chevrolet Suburban → · Every Suburban year → · How the figures are calculated →