Page 2 of 9 · complaints 51–100 of 414

1997 Chevrolet Suburban complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1997 record →

Visibility › Windshield Wiper/Washer › Motor
Filed Sep 9, 2004GA

. *AK1997 CHEVROLET SUBURBAN WINDSHIELD WIPER MOTOR DEFECT NOT ALL 97 SUBURBANS INCLUDED MINE IS EXCLUDED & THEY HAVE STOPPED WORKING WHILE I WAS DRIVING SEVERAL TIMES CHEVROLET WILL NOT REPAIR WANT ME TO PAY FOR THE MOTOR NHTSA CAMPAIGN NO. 30V159000

Power Train › Automatic Transmission
Filed Aug 23, 200485,000 milesNJ

TRANMISSION FAILED AFTER BUYING USED AT 75000 MILES. I CALLED GM AND CHECK FOR RECALL INFO. THEY ADVISED ME THAT THE ORIGINAL OWNER BROUGHT IT BACK AFTER BUYING NEW AND HAD THE TRANS REDONE. EVERY 15000 MILES THE TRANSMISSION BROKE AGAIN. THEN IT BROKE A THIRD TIME. FORTUNATLEY I HAD THE EXTENDED WARRENTY AND DIDNT HAVE TO PAY THE 2ND AND THIRD TIMES. THOUGHT IT WAS THE TRANSMISSION PLACE BUT AFTER READIND OTHER COMPLAINTS I SEE ITS THE VEHICLE. WHEN IS GM GOING TO FIX THIS PROBLEM WHEN SOMEONE DIES> WHEN YOU LOSE THE GEAR THERE IS A DRAMATIC DECLINE IN SPEED AND ITS HARD TO STEER. FEELS LIKE THE ANTILOCK SYSTEM KICKS IN. I SHOULD KNOW IT HAS HAPPENED 3 TIMES TO ME. NOW IM STUCK WITH THIS JUNK.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 17, 200490,000 milesUT

BRAKES HAD TO BE REPLACED EVERY THREE TO FOUR MONTHS. ALSO, POWER STEERING WAS DEFECTIVE, AND MADE THE STEERING WHEEL DIFFICULT TO TURN. CONSUMER WAS AWARE IF THE BRAKES MALFUNCTIONING IN CONJUGATION WITH THE STEERING PROBLEM.*AK

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash1 injured
Filed Jul 28, 2004150,000 milesRI

FIRST TIME APPLIED BRAKES AT INTERSECTION, EXTENTED STOPPING. BRAKES CHECKED OK, REPLACED BRAKES ANYWAY. SIX MO. LATTER, SECOND TIME, DRIVING 25 MPH. DRY, CLEAN PAVED ROAD. APPLIED BRAKES, ANTI-LOCK COMES ON, BRAKES FAILED, CAUSED ACCIDENT. TRAVELED AT LEAST 2 AN A HALF CAR LENGTH BEFORE INPACT. SUBURBAN CHECKED, ONLY THING FOUND WAS BRAKE OIL READ AT 190 DEGREES, AFTER DRIVING 1 MILE. *AK

Power Train › Automatic Transmission
Filed Jul 8, 200488,000 milesOK

I BOUGHT A USED 1997 CHEVROLET SUBURBAN. IT WAS IN EXCELLENT-LOOKING SHAPE AND LOW MILES. I HAVE HAD IT NOW FOR 3 YEARS. I HAVE REPEATEDLY HAD TO HAVE IT WORKED ON. I HAVE REPLACED THE ALTERNATOR, BATTERY, BATTERY CABLES, AND STARTER; AND HAVE HAD THE TRANSMISSION REBUILT TWICE. I ALSO HAD TO HAVE THE HEATER CORE REPLACED AND THE RADIATOR WORKED ON. I DO NOT DRIVE THAT MUCH, AND I HAVE MY VEHICLE SERVICED REGULARLY. IT'S ALWAYS NEEDING WORK. I'VE HAD IT FOR SALE FOR A WHILE, BUT CAN'T SELL IT FOR EVEN A SMALL SUM. *AK

Fuel System, Other › Delivery › Fuel Pump
Filed Jul 6, 2004128,300 milesCA

THE FUEL INJECTION PUMP HAS FAILED AGAIN ON MY 1997 CHEVY SUBURBAN, 6.5 LITER DIESEL ENGINE. I HAVE OWNED THIS CAR FOR TWO YEARS. THE VEHICLE HISTORY FROM MY DEALERSHIP SHOWS THIS WILL BE THE 6TH FUEL INJECTION PUMP TO BE INSTALLED ON THIS VEHICLE, ALL OF WHICH ARE COVERED BY GM'S 120,000 FACTORY WARRANTY & A 12 MONTH 12,000 MILE SERVICE GUARANTEE AFTER THE 5TH PUMP WAS INSTALLED. AUGUST OF 2003, THE PUMP FAILED WHILE DRIVING IN MY NEIGHBORHOOD & WAS REPLACED WHEN THE MILEAGE WAS AT 116,503, UNDER FACTORY WARRANTY. JUNE 27, 2004, AND MILEAGE OF 128,300 (11,800 MILES LATER) THE PUMP HAS FAILED AGAIN. THE PUMP FAILED ON A VERY BUSY & DARK STREET AT NIGHTTIME ON A BEND IN THE ROAD AS I WAS DRIVING HOME WITH MY WIFE & TWO KIDS IN THE CAR. WHEN IT FAILED THE ENGINE DIED AND WE WERE STUCK IN TRAFFIC. THE CAR IS BLACK AND IT WAS DARK, UNABLE TO MOVE, WE WERE ALMOST REAR ENDED BY SEVERAL CARS COMING UP THE HILL AND ROUNDING THE BEND IN THE ROAD. EVENTUALLY I WAS ABLE TO GET THE CAR STARTED AND IT RAN JUST ENOUGH TO ALLOW ME TO GET THE CAR OUT OF HARM'S WAY BEFORE DYING AGAIN. I THEN HAD IT TOWED TO THE DEALERSHIP THAT HAD PERFORMED THE LAST FUEL INJECTION PUMP. AT THIS POINT, IT IS STILL IN THE SHOP AND THE SERVICE WRITER TOLD ME THAT INJECTION PUMP HAD GONE BAD AND THAT HE IS CURRENTLY WAITING FOR WARRANTY APPROVAL FOR REPLACEMENT AS WELL AS THE NEW PUMP ITSELF TO ARRIVE. I HAVE SPOKEN TO MANY OWNERS OF CHEVY AND GMC TRUCKS AND SUBURBANS WITH THE 6.5 LITER DIESEL, YEARS 1994-1999, V

Visibility › Windshield Wiper/Washer › Motor
Filed Jun 14, 200471,000 milesAR

WHILE DRIVING IN A RAIN STORM THE WINDSHIELD WIPER MOTOR FAILED WITHOUT WARNING. *MR *SC *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Jun 3, 2004WA

BRAKES. *JB

Visibility › Rear Window Wiper/Washer › Motor
Filed Jun 1, 2004OH

WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED. THIS CAUSED POOR VISIBILITY. CONSUMER WAS INFORMED THAT THE WIPER MOTOR CIRCUIT BOARD AND COVER NEEDED TO BE REPLACED. *AK

Visibility › Rear Window Wiper/Washer
Filed May 13, 200499,880 milesOK

CONSUMER STATED THAT WINDSHIELD WIPERS WORKED INTERMITTENTLY. WINDSHIELD WIPERS STOPPED WORKING IN THE MIDDLE OF A DOWNPOUR. DEALER WAS CONTACTED. *AK

Suspension
Filed May 11, 200499,000 milesMO

WHILE DRIVING THERE WAS VIBRATION IN THE STEERING WHEEL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Visibility › Windshield Wiper/Washer
Filed Apr 11, 2004TX

MY VEHICLE WAS FITTED WITH THE FIX FOR INTERMITTENT WINDSHIELD WIPERS. THE FIX WAS WARRANTED FOR TWELVE MONTHS OR 12KMILES. NINE MONTHS LATER, ON TOP OF A MOUNTAIN IN COLORADO, WITH A BLIZZARD BLOWING, THE W/W DECIDED TO STOP WORKING, I STOPPED THE VEHICLE AND BEAT ON THE W/W WITH A WATER BOTTLE AND THEY STARTED WORKING AGAIN. NEITHER CHEVROLET OR MY CHEV. DEALER WILL REPLACE THE DEFECTIVE MODULE BECAUSE THE FAULT OCCURRED AT 12K MILES. *JB

Latches/Locks/Linkages › Doors › Latch
Filed Mar 27, 2004AZ

I OWN A1997 CHEVY SUBURBAN LT. WE ASKED A LOCAL CHEVY DEALER TO FIX THE DOORS TO CLOSE PROPERLY, WHICH THEY CLAIMED TO DO. I NOTICED THAT THE DOOR DID NOT LINE UP AND THEY SAID THEY ADJUSTED THE STRIKE PLATE. EVIDENTLY THAT MEANS THEY USED A SLEDGE HAMMER. MY WIFE WAS DRIVING DOWN THE ROAD AND ONE OF THE LOCKED DOORS OPENED UP AS SHE WAS DRIVING DOWN THE ROAD. LUCKILY MY 4 YEAR OLD SON WAS IN HIS CARSEAT. IT HAS HAPPENED TWICE. SHE COULD NOT RECLOSE THE DOOR AND SO SHE TIED IT SHUT. I FOUND THAT THE DOOR LATCH WAS STILL SHUT. I HELD THE HANDLE UP AND MANUALLY LIFTED THE LATCH AFTER WHICH THE DOOR WOULD CLOSE. ANOTHER SAFTEY ISSUE; WHILE DRIVING DOWN THE ROAD THE STEERING WHEEL JERKS SUDDENLY TO THE RIGHT. I LIVE IN A MOUNTAINOUS AND OCCASIONAL SNOW AREA. I WORRY THAT WITH THE STEERING WHEEL JERKING, AND SOMETIMES IT HAS SENT ME TOWARDS THE LANE NEXT TO ME, THIS COULD BE A SERIOUS PROBLEM. I HAVE ALSO HAD THE POWER STEERING PUMP REPLACED ONCE AFTER THE SHAFT COMPLETLY SEPERATED FROM THE PUMP WHILE I WAS DRIVING DOWN A STEEP MOUNTAIN WITH 7 BOYSCOUTS FROM A CAMPING TRIP IN THE SNOW. LET ME TELL YOU IF THAT HAD BEEN MY WIFE IN THE CAR SHE PROBABLY WOULD HAVE BEEN DOWN THE SIDE OF THE CLIFF. IN 2 1/2 YRS. I HAVE REPLACED THE FOUR WHEEL DRIVE ACTUATOR, DOOR HANDLES, TRANSMISSION, REAR END SEALS AND AXLE, FRONT END, A/C EVERYTHING,WINDSHIELD WIPER SWITCH OF SOME SORT,BRAKES EVERY 20,000 OR SO, THEY TELL ME THE HEAD GASKET IS BAD,THERE IS A WHINING SOUND I THINK IS THE FAN CLUTCH,AN

Fuel System, Gasoline › Fuel Injection System › Injectors
Filed Mar 18, 2004130,000 milesFL

FUEL INJECTION SYSTEM INJECTORS FAILED TWICE. AS A RESULT, VEHICLE STALLED. THE PART WAS REPLACED FOUR TIMES,HOWEVER PROBLEM STILL EXISTS. *AK

Steering › Hydraulic Power Assist System
Filed Mar 17, 2004NC

WHEN MAKING A RIGHT OR LEFT TURN, THE STEERING FAILED. *AK *JB

Power Train › Automatic Transmission
Filed Feb 27, 200412,000 milesCA

FRONT BRAKES WORE OUT PREMATURELY AT 12,000 MILES. SINCE 1997 HAD BEEN REPLACED SEVEN TIMES. DEALER AND MANUFACTURER WERE CONTACTED, BUT PROBLEM HAD NOT BEEN RESOLVED. ALSO, AUTOMATIC TRANSMISSION FAILURE. *AK

Visibility › Windshield Wiper/Washer › Motor
Filed Feb 24, 200411,000 milesPA

WINDSHIELD WIPERS COME ON AND OFF BY THEMSELVES WHILE DRIVING IN INCLEMENT WEATHER. THIS PROBLEM IS INTERMITTENT, AND THE DEALER IS AWARE OF THE PROBLEM.*AK *MR

Steering
Filed Feb 24, 200475,000 milesCA

WHILE MAKING A LEFT TURN VEHICLE LOST POWER STEERING. THE VEHICLE BEGAN TO WANDER AND JERKED TO THE LEFT. THERE WAS RECALL 03V527000 FOR THE STEERING GEAR BEARING, BUT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK THIS OCCURRED DUE TO THE SENSOR CONTROLLING POWER ASSIST (EVO SENSOR/EXHAUST VALVE OPENING). *SC

Steering › Hydraulic Power Assist System
Filed Feb 16, 2004106,000 milesFL

WHEN TURNING RIGHT, STEERING SEEMS TO ASSIST MORE, CAUSING ABRUPT OVERSTEER. HAPPENS INTERMITANTLY.*AK

Fuel System, Other › Delivery › Fuel Pump
Filed Feb 14, 2004NM

1997 CHEVROLET SUBURBAN FUEL TANK SAFETY CONCERNS ELECTRIC FUEL PUMP FAILURE, WIRING HARNESS INSIDE TANK MELTED PER CERTIFIED MECHANICS AT MOTOR CAR MALL, PERALTA, NM IS THERE NO CIRCUIT PROTECTION? *AK

Steering › Rack and Pinion
Filed Jan 22, 200490,000 milesKS

EXPERIENCING UNINTENDED POWER STEERING ASSISTANCE WHEN MAKING TURNS (TUPICALLY TO THE RIGHT), LOSING COTROL OF STEERING FOR A BRIEF MOMENT BEFORE IT RECOVERS.

Steering
Filed Jan 22, 2004NY

WHEN DRIVING STEERING WHEEL FEELS LOOSE. IT MOVES VERY EASILY UP OR DOWN WITHOUT USING THE ADJUSTMENT LEVER. *AK

Unknown or Other
Filed Jan 15, 200460,000 milesTX

HEATER AND AC CONTROLS WENT OUT TWICE. FACTORY REPLACED THEM @ $125, THEN 9 MONTHS LATER IT WENT OUT AGAIN. FACTORY SAID IT WAS UNDER 12 MONTHS, BUT I HAD DRIVEN OVER 12,000 MILES SO IT WAS NOT UNDER WARRANTY ANY LONGER. WINDSHEILD WIPER MODULE GOES BAD. WIPERS WILL SUDDENLY STOP OR WONT TURN ON. ON 3RD MODULE NOW. BRAKES, CONSTANT GRINDING AND WEAK STOPS. HAVE REPLACED ROTORS 4 TIMES. SAME RESULTS. STEERING LOSES TENSION WHEN STEERING TO THE LEFT. PROBLEM IS STILL ONGOING BUT HAS MADE ME ALMOST LOSE CONTROL SEVERAL TIMES.

Engine and Engine Cooling
Filed Jan 15, 2004160,000 milesMI

SUDDEN UNEXPECTED ACCELERATION. AT RANDOM, A 500 TO 1500 RPM INCREASE IN ENGINE SPEAD FOR UP TO SEVERAL SECONDS ACCOMPANIED BY THICK BLACK SMOKE AND THE SMELL OF RAW DIESEL FUEL. HAS OCCURRED IN DRIVE, NEUTRAL, REVERSE, AND PARK. HAS OCCURRED WITH CRUISE CONTROL TURNED OFF. HAS OCCURRED WITH THE CRUISE CONTROL FUSE REMOVED. HAS OCCURRED IN PARK WITH NO OPERATOR IN VEHICLE. THE TRUCK WILL ACCELERATE QUICKLY (DANGEROUSLY) WHEN IN DRIVE OR REVERSE.

Power Train
Filed Jan 15, 200483,000 milesNC

"CHECK ENGINE SOON" LIGHT COMES ON AFTER SHORT HIGHWAY DRIVE (ABOUT 30 MINUTES). THEN TRANSMISSIONS SHIFTS HARD FROM 1ST TO SECOND GEAR, ASSOCIATED WITH A HARD CLUNK WHEN FINALLY IT SHIFTS. DEALER HAS REPLACED A "SPRING" WITH A HEAVIER DUTY ONE, BUT FIX IS TEMPORARY. CODE 1870 SHOWS UP AS DIAGNOSIS AT DEALER. L60E TRANSMISSIONS ARE THE CULPRIT.

Power Train › Automatic Transmission › Torque ConverterFire
Filed Jan 7, 200477,400 milesOH

THE TORQUE CONVERTER CLUTCH RELAY IN THE TRANSMISSION OVERHEATED, CAUSING EXCESSIVE PRESSURE, WHICH CAUSED THE TRANSMISSION FLUID TO PUSH THE DIP STICK UP OUT OF THE DIPSTICK TUBE. THEN THE TRANSMISSION FLUID ESCAPED. TRAVELING DOWN THE UNDERCARRIAGE OF THE VEHICLE, THE TRANSMISSION FLUID HIT THE EXHAUST MANIFOLD AND IGNITED INTO A FLAME THAT BURNED ALONG THE UNDERCARRIAGE OF THE VEHICLE (INCLUDING THE STEEL PLATE UNDER THE GAS TANK) AND EXTENDED TWO FEET BEYOND THE REAR OF THE VEHICLE. WE WERE FORCED TO EVACUATE OURSELVES AND OUR FOUR CHILDREN FROM THE VEHICLE ALONG SIDE THE HIGHWAY. FOUR OTHER VEHICLES WERE FORCED OFF THE ROAD AS WHITE SMOKE HINDERED THEIR FIELD OF VISION. THE MIL INDICATOR (I.E., CHECK ENGINE LIGHT ) HAD A CODE OF P1870 (TRANSMISSION SLIPPING). THIS CODE HAS BEEN ASSOCIATED WITH HUNDREDS OF TORQUE CONVERTER CLUTCH RELAY FAILURES IN GM/CHEVY FULL-SIZE PICK-UPS, SUBURBANS, AND TAHOES (DISCOVERED BY SEARCHING FOR "P1870" ON THE INTERNET AND QUERIES AT THE NHTSA WEBSITE). TECHNICIANS HAVE DETERMINED THAT THE TCC RELAY IS UNDERSIZED AND TENDS TO OVERHEAT CAUSING MAJOR TRANSMISSION DAMAGE (IN MY CASE, A FULL TRANSMISSION RE-BUILD WAS REQUIRED - $2000 PLUS TOWING AND RENTAL CAR). TECHNICIANS SAY THAT THERE IS AN AFTERMARKET TCC RELAY MADE BY SONNAX THAT, WHEN INSTALLED, PREVENTS THIS PROBLEM FROM OCCURRING. THIS IS A SERIOUS SAFETY ISSUE (JUST LOOK AT THE BLACK CHARRING ON THE BOTTOM OF MY GAS TANK SHIELD) THAT CAUSED GREAT PERIL TO MY WIFE, FOUR CHILDREN, AND MY

Electrical System
Filed Dec 22, 2003NE

MULTIPLE ELECTRICAL MALFUNCTIONS IN DASH INCLUDING SHORTING IN FUSE PANEL, HEADLIGHTS, HEATING CONTROLS, WINDSHIELD WIPER CONTROLS, SOUND SYSTEM, AND INTERIOR LIGHTING CONTROLS, LEADING TO ERRATIC OR FAILED OPERATION OF SUCH CONTROLS WITH VISIBLE SIGNS OF WIRING DAMAGE AND COMPLETE MELTDOWN (I.E. HEATING CONTROLS/SOUND SYSTEM). *AK

Power Train › Automatic Transmission › Torque Converter
Filed Dec 22, 2003NE

VEHICLE EXPERIENCES GRINDING/RUMBLING WHILE IN HIGHEND TORQUE SITUATIONS (I.E. GOING UP SLIGHT GRADES NOT STEEP ENOUGH TO CAUSE DOWNSHIFT). STOPS WHEN I BUMP ACCELERATOR. REPLACED U-JOINTS, BUT DID NOT FIX. WAS TOLD BY GM TECH IT WAS PROBABLY TORQUE CONVERTOR FAILING.*AK

Tires
Filed Dec 10, 2003FL

TIRE EXPLODED AT 40 MPH ON A CLEAR PAVED ROAD. *LA THE CONSUMER LOST CONTROL OF THE VEHICLE FOR A BRIEF MOMENT WHEN THE TIRE FAILED. *SCC *JB

Exterior Lighting
Filed Dec 10, 200320,000 milesCA

DAYTIME RUNNING LIGHTS ALMOST CAUSED TWO ACCIDENTS. *MR THE OTHER VEHICLE'S, ESPECIALLY THE TRUCKS, THOUGHT THAT THE CONSUMER WAS FLASHING THE LIGHTS FOR THEM TO ALLOW HIM TO PASS AND WAS RUN OFF OF THE ROAD EACH TIME. *SC *JB

Engine and Engine Cooling
Filed Nov 25, 2003124,000 milesIN

THE TRUCK STALLS WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING. THIS WAS CAUSED BY THE PDM DRIVER OVERHEATING AND SHUTTING OFF THE FUEL INJECTION PUMP, WHICH IN TURN CAUSED THE ENGINE MOTOR TO SHUT OFF. PLEASE PROVIDE MORE DETAILED INFORMATION. *NLM

Engine and Engine Cooling › Engine › Diesel
Filed Nov 12, 2003120,000 milesNJ

WHILE DRIVING AT ANY SPEED, THE VEHICLE INTERMITTENTLY STALLED. THIS CAUSED LOST OF STEERING AND BRAKES. THIS HAPPENED FIVE TIMES IN A HALF AN HOUR. *AK THE CONSUMER NOTED HE WAS NOT TOWING ANYTHING AT THE TIME WHICH COULD'VE CAUSED A SERIOUS ACCIDENT IF THERE WAS A LOST OF STEERING AND BRAKES. VEHICLE WAS REPAIRED AT A LOCAL SHOP WHEN THIS OCCURRED AT 60,000 MILES. *PH *JB

Vehicle Speed ControlCrash1 injured
Filed Nov 5, 2003160,000 milesCA

WHILE VEHICLE WAS STOPPED AND WITHOUT ANY INDICATION IT ACCELERATED AND REAR-ENDED ANOTHER VEHICLE. *AK *MR

Tires › Tread/Belt
Filed Oct 29, 2003FL

AT 40 MPH VEHICLE STARTED WOBBLING. CONSUMER PULLED VEHICLE OVER AND NOTICED THAT REAR TIRE SEPARATED. FIRESTONE, STEEL TEX 245/1675R. *AK

Air Bags › FrontalCrash
Filed Oct 1, 2003122,105 milesCA

WHILE DRIVING 30 MPH VEHICLE WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY, AND THERE WAS NO INDICATION THAT THERE WAS A PROBLEM WITH THE AIR BAGS. *AK

Fuel System, Diesel › Storage › Tank AssemblyFire
Filed Sep 15, 2003KY

WIRE HARNESS CAUGHT ON FIRE IN FUEL TANK WITHOUT WARNING. *AK

Suspension
Filed Aug 16, 200315,000 milesTX

VEHICLE CONSTANTLY JERKS FROM LEFT TO RIGHT AT ANY SPEED OVER 30 MPH. IT IS VERY HARD TO KEEP ON THE ROAD. IT STARTED AT APROX 15,000 MI. I HAVE CHANGED TIRES AND THAT DID NOT HELP. A LOT OF MY CO-WORKERS HAVE THE SAME PROBLEM WITH THEIR TRUCK TOO. IF YOU ASK SERVICE THEY KNOW EXACTLY WHAT CAUSES THIS AND SAY IT IS NOT UNDER WARRANTY.*AK

Electrical System › 12v/24v/48v Battery
Filed Aug 10, 2003VA

WE HAD TWO BATTERIES LEAK ACID, CAUSED SEVERAL HUNDRED DOLLARS IN DAMAGE TO REPAIR WIRES AND HOSES THAT WERE DAMAGED BY THE LEAKING BATTERY ACID. WE WONDER IF THE DEALERSHIP IN NORTHERN VIRGINIA WAS CAUSING DAMAGE TO THE BATTERIES TO GENERATE REPAIR BILLS FOR THEIR BUSINESS. *NLM

Tires
Filed Aug 5, 2003NY

WHILE DRIVING 65 MPH FRONT PASSENGER SIDE TIRE BLEW OUT. FIRESTONE, STEELTEX RADIAL A/T TIRE. *AK

Tires › Tread/Belt
Filed Aug 5, 2003NY

CONSUMER STATES WHILE DRIVING AT 67 MPH AND WITH NO WARNING RIGHT FRONT TIRE TREAD STARTED TO SEPARATE, CAUSING TIRE TO BLOW OUT. CONSUMER HAD TO PULL OVER. FIRESTONE, SIZE# LT 245/75R16, DOT# UNKNOWN. DEALER HAS BEEN NOTIFIED. *AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Aug 1, 2003MI

CONSUMER STATES THAT FUEL PUMP FAILED DUE TO ELECTRICAL CONNECTORS INSIDE THE GAS TANK MELTING AGAINST THE PICKUP TUBE. THE PROBLEM WAS MADE APPARENT BECAUSE OF CONSTANT FUSES BLOWING OUT.*AK

Power Train › Automatic Transmission
Filed Jul 25, 2003110,000 milesDE

TRANSMISSION SHIFTS HARD - NEED TO BE REPLACED FOR THE THIRD TIME. P1870 ERROR CODE. THIS IS A COMMON PROBLEM ACCORDING TO THIS SITE ANDMANY OTHER INTERNET SITES. GM TECHNICIANS ARE ALL FAMILIAR AND THE ONLY FIX IS TO REPLACE THE TRANSMISSION. GM SHOULD BE ACCOUNTABLE FOR THIS - IT APPEARS TO BE A PRODUCT DEFECT.*AK

Fuel System, Other › Delivery › Fuel Pump
Filed Jul 25, 200379,275 milesCA

FUEL PUMP WIRING INSIDE THE FUEL TANK SHORT CIRCUITED, AND COULD HAVE CAUSED MY SUBURBAN TO BLOW UP, SINCE I HAD JUST FILLED IT WITH OVER 30 GALLONS OF GAS THAT MORNING. MY FUEL PUMP HAD TO BE REPLACED, ALONG WITH A NEW WIRING ASSEMBLY AND FLOAT MECHANISM. MY MECHANIC SAID THE SHORT CIRCUIT WAS MORE THAN LIKELY DUE TO OVER AMPERAGE OF THE FUEL PUMP. THAT IN TURN, CAUSED THE WIRES INSIDE THE FUEL TANK TO MELT TOGETHER AND SHORT OUT THE ECM FUSE, TWICE. I BELIEVE CHEVROLET IS VERY LUCKY THAT NO ONE WAS HURT. I HOPE OTHERS ARE AS LUCKY AS I WAS! P.S. POWER STEERING AND BRAKES ARE ALSO VERY POOR!! BAD DESIGN...1997 WAS A LEMON SUBURBAN, AND SHOULD HAVE BEEN RECALLED AND DESIGNED ALL OVER AGAIN!*AK

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Jul 21, 2003112,300 milesOH

HAD FUEL PUMP FAILURE. WHEN SERVICED, THE ELECTRICAL WIRES INSIDE THE GAS TANK WERE BURNED AND THE CONNECTOR WAS MELTED INSIDE THE TANK. THE INSULATION ON THE GRAY WIRE WAS MELTED OFF AND THE WIRE WAS BURNT. WAS VERY LUCKY THAT IT DID NOT EXPLODE. IF THE TANK HAD BEEN EMPTY, IT WOULD HAVE BECAUSE OF THE PRESNECE OF OXYGEN IN AN EMPTY TANK. WENT TO BOB RICHARDS CHEVROLET IN AUGUST,GA AND THEY SAID IT WAS NOT A SAFTY ISSUE AND THAT THEY KNEW OF THE PROBLEM. HAD TO PAY $700.00 OUT OF MY POCKET BECAUSE OF THIS PROBLEM THAT CHEVROLET KNOWS ABOUT AND WON'T RECALL. *AK

Steering › Hydraulic Power Assist System
Filed Jun 18, 200360,000 milesWA

INTERMITTENTLY WHEN MAKING A TURN POWER STEERING WHEEL HAS TOO MUCH PLAY IN IT. THIS ALMOST CAUSED AN ACCIDENT.*AK

Steering › Gear Box › Shaft Pitman
Filed Jun 18, 2003FL

STEERING WHILE DRIVING AT 55 MPH IT IS HARD TO CONTROL THE VEHICLE. DEALER DIAGNOSED THAT SHAFT PITMAN BROKE.*AK

Power Train › Automatic Transmission
Filed Jun 8, 2003132,370 milesTX

TRANSMISSION BINDED IN FIRST GEAR AND SLIPPED IN MIDDLE GEARS. IT WAS DETERMINED THERE WAS COOLANT AND/OR WATER IN THE TRANSMISSION AND THE COLOR WAS A DARK GREEN/YELLOW COLOR. WHEN TRANSMISSION PULLED OFF THERE WAS MUCH METAL, BEARINGS, AND A 2 TO 3 INCH BOLT FROM THE VALVE BODY. ALSO FOUND CRACKS IN SUNSHELL. INPUT DRUM AND PUMP VAIN AND CLUTCH(ES) NEEDED REPLACING. IN SUMMARY, IT NEEDED AN OVERHAUL. *TT

Steering
Filed Jun 8, 2003115,000 milesTX

STEERING WHEEL UNEXPECTEDLY TURNS DURING TURNING MANEUVERS AT SLOW TO MODERATE SPEEDS. FEELS LIKE A QUICK TUG ON STEERING WHEEL AND THEN RETURNS BACK TO ORIGINAL POSITION. *TT

Electrical System › Ignition
Filed Jun 8, 2003130,000 milesTX

HARD TO SHIFT INTO GEAR. CONSUMER HAD TO PUT KEY SWITCH INTO ACCESSORY POSITION AND THEN MOVE SHIFTER INTO NEUTRAL IN ORDER TO START VEHICLE. *TT

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 29, 2003TX

WHILE DRIVING THE VEHICLE STALLED DUE TO A FAULTY FUEL PUMP. *NLM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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