Owners filed 10 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 9 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes
2
1
0
6
Wheels
1
0
0
0
Unknown or Other
1
0
0
0
Tires › Tread/Belt
1
0
0
0
Tires › Temporary/Emergency Spare Tire
1
0
0
0
Tires
1
0
0
0
Suspension
1
0
0
0
Fuel System, Gasoline
1
0
0
0
Electrical System › Instrument Cluster/Panel
1
0
0
0
9 safety recalls
Part 573 reports
Equipment Adaptive/Mobility15V729000
Filed Nov 4, 2015667 vehiclesMobility Works (wmk Inc.)
Defect. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility14V706000
Filed Nov 5, 201434 vehiclesCummings Mobility Conversion & Supply
Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Equipment Adaptive/Mobility14V641000
Filed Oct 10, 2014834 vehiclesMobility Works (wmk Inc.)
Defect. Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.
Equipment Adaptive/Mobility14V584000
Filed Sep 23, 201445 vehiclesNational Van Builiders, Inc.
Defect. National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.
Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings14V426000
Filed Jul 10, 201436 vehiclesRoush Performance Products, Inc.
Defect. Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Risk. A propane leak in the presence of an ignition source increases the risk of a fire.
Remedy. Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.
Equipment13V261000
Filed Jun 21, 201337 vehiclesMobility Works (wmk Inc.)
Defect. Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk. If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Remedy. Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Fuel System, Other › Fuel Injection System11V450000
Filed Aug 31, 2011101 vehiclesRoush Performance Products, Inc.
Defect. ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.
Risk. A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
Fuel System, Other › Fuel Injection System11E033000
Filed Aug 31, 2011286 vehiclesRoush Industries, Inc.
Defect. ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS USED FOR INSTALLATION ON THE FOLLOWING VEHICLES: MODEL YEAR 2007 AND 2008 FORD E-350 (DUEL REAR WHEEL), MY 2009-2011 FORD E- 150, E-250, AND E-350, AND MY 2009-2011 FORD E-450 CUTAWAYS. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS. THE PART NUMBERS OF THE AFFECTED KITS ARE: P07C2-176KIT-AB, P10C2-RCOMMKIT-AB, P10C2-R150KIT-AA, P10C2-R150KIT-AC, P10C2-R350KIT-AC, P11C2-R150KIT-AA, P11C2-R150KIT-AB, P11C2-R350KIT-AA, P11C2-R350KIT-AB, P10-SO-RKIT-BA, PBC2-RKIT158-AB, PBC2-RKIT176-AB, AND PBC2-RKITMB-AC.
Risk. A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED ON IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 29, 2011. OWNERS MAY CONTACT ROUSH AT 1-800-59-ROUCH (1-800-597-6874.
Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings11E019000
Filed May 31, 201139 vehiclesRoush Industries, Inc.
Defect. ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS PRODUCED BETWEEN DECEMBER 17, 2010, AND MAY 6, 2011, USED FOR INSTALLATION ON FLEET VEHICLES MODEL YEAR 2009 THROUGH 2011 FORD E-SERIES VANS/WAGONS/SHUTTLES/CUTAWAY (150, 250 AND 350) WITH 5.4L ENGINES ("E-SERIES"), AND MY 2011 FORD E-450 CUTAWAYS. THE VALVES INSTALLED IN THE SERVICE PORT OF THE FUEL RAILS OF THE KIT WERE UNDER MINIMUM SPECIFICATION FOR THE DIAMETER. THIS LED TO INSUFFICIENT COMPRESSION OF THE O-RING, ALLOWING LEAKAGE OF PROPANE AUTOGAS. THE PART NUMBERS OF THE AFFECTED KITS ARE: P10C2-R150KIT-AA, P10C2-R150KIT-AC, P10C2-R350KIT-AC, P11C2-R150KIT-AA, P11C2-R150KIT-AB, P11C2-R350KIT-AA, P11C2-R350KIT-AB, P-10-SO-RKIT-BA, PBC2-RKIT158-AB, PBC2-RKIT176-AB, AND PBC2-RKITMB-AC.
Risk. A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. AS OF MAY 27, 2011, ROUSH HAD NOTIFIED ALL OWNERS OF RECORD BY TELEPHONE AND SHIPPED TO THEM REPLACEMENT VALVES FREE OF CHARGE. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
What owners reported
Newest filings
Tires › Temporary/Emergency Spare Tire
Filed Jul 19, 2019133,901 milesAR
TL* THE CONTACT OWNS A 2010 FORD E-150 EQUIPPED WITH MICHELIN LTX M/S TIRES, SIZE: PT245/70 R16. WHILE DRIVING 50 MPH, THE CONTACT HEARD A LOUD EXPLOSION. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, EXITED, LOOKED UNDER THE VEHICLE, AND NOTICED THAT THE REAR SPARE TIRE MOUNTED UNDER THE VEHICLE HAD EXPLODED WITHOUT WARNING. MARK MCLARTY FORD (4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200) WAS CONTACTED AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 133,901.
Unknown or Other
Filed Sep 28, 201741,000 milesTX
DRIVER SIDE DOOR HANDEL SPRING BROKEN, DOOR CLOSES BUT MAY OPEN IN EVENT OF CRASH THIS WAS ONLY RECALLED FOR CERTAIN MODELS NHST CAMPAIGN ID NUMBER 11V049000
Service Brakes3 injured
Filed Oct 25, 201691,000 milesLA
AS THE DRIVER APPROACHED AN INTERSECTION THE BRAKE PEDAL LOCKED UP AND THE VEHICLE COULD NOT SLOW TO STOP CAUSING AN ACCIDENT AS THE VEHICLE PROCEEDED THROUGH THE INTERSECTION ON A RED LIGHT. THE SAME ISSUE HAPPENED APPROXIMATELY TWO MONTHS BEFORE AND WAS SUPPOSEDLY REPAIRED BY THE DEALER. HOWEVER THE SAME PROBLEM HAPPENED AGAIN. (THIS COMPLAINT IS SIMILAR TO COMPLAINT NUMBER 10918568 AND THAT COMPLAINT IMPROPERLY NOTED THAT THERE WAS NO POLICE REPORT - THE REPORT IS ATTACHED WITH THIS COMPLAINT. ALSO, THIS COMPLAINT SUPPLEMENTS THE PRIOR INFORMATION BY PROVIDED THE SERVICE TICKET. THE TICKET SHOWS A FUEL PUMP RELAY FUSE MELTED.
Service BrakesCrash3 injured
Filed Oct 24, 201691,000 milesLA
AS THE DRIVER APPROACHED AN INTERSECTION THE BRAKE PEDAL LOCKED UP AND THE VEHICLE COULD NOT SLOW TO STOP CAUSING AN ACCIDENT AS THE VEHICLE PROCEEDED THROUGH INTERSECTION ON A RED LIGHT.
Tires › Tread/Belt
Filed May 2, 2016NY
TL* THE CONTACT OWNS A 2010 FORD E-150 EQUIPPED WITH FOUR VIGOROUS HT301 (NA) TIRES, SIZE LT 225/75R/16E (NA). WHILE DRIVING OVER 45 MPH, THE VEHICLE SHOOK AND VIBRATED SEVERELY. THE DEALER DIAGNOSED THAT THE TWO REAR TIRES EXPERIENCED TREAD SEPARATION. THE TIRES WERE REPLACED AND THE FAILURE WAS REMEDIED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Electrical System › Instrument Cluster/Panel
Filed Feb 12, 201544,000 milesMI
TL* THE CONTACT OWNS A 2010 FORD E-150. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 44,000.
Fuel System, Gasoline
Filed Dec 9, 201436,254 milesTX
FUEL GAUGE---WHILE DRIVING TO WORK, FUEL GAUGE SAID I STILL HAD 185 MILES TO FILL UP. THE ENGINE STOPPED AND EVERYTHING WENT DEAD. NO POWER TO ANY THING. HAD TO HAVE TRUCK TOWED APPROX. 25 MILES TO THE NEAREST FORD DEALER. AFTER 4 HOURS OF LOOKING FOR THE REASON, I WAS TOLD THE FUEL SENSOR HAD GONE OUT AND THE COST WOULD BE OVER 1,200.00 TO FIX. I HAVE NEVER SOMETHING LIKE THIS HAPPEN BEFORE. THIS IS THE FIRST FORD I HAVE PURCHASED AND HOPEFULLY THIS IS NOT A SIGN OF THINGS STILL TO HAPPEN. I WAS WONDERING IF FORD WOULD HAVE THIS FIXED FOR ME. THANK YOU, *TR
Tires
Filed Jun 16, 2014NY
TL* THE CONTACT OWNS A 2010 FORD E-150 EQUIPPED WITH MICHELIN LTX TIRES, SIZE 225/75R/16. THE CONTACT WAS CONCERNED FOR HIS SAFETY SINCE HE HAD NOT RECEIVED THE REPLACEMENT TIRES RELATED TO THE NHTSA RECALL CAMPAIGN NUMBER: 13T012000 (TIRES). THE CONTACT NOTIFIED THE DEALER REGARDING THE TIRE RECALL. THE MANUFACTURER STATED THEY WOULD BE SENDING THE REPLACEMENT TIRES BUT DIDN'T INDICATE HOW SOON THEY WOULD RECEIVE THEM. THE TIRES WERE NOT REPLACED. THE VIN AND FAILURE MILEAGE WAS NOT AVAILABLE.
Wheels
Filed Feb 24, 201436,431 milesMI
AFTER STARTING MY VAN ON THE MORNING OF 02/06/2014, MY LOW TIRE PRESSURE MONITOR ALERTED ME OF LOW AIR PRESSURE IN ONE OF MY TIRES. I CHECKED MY TIRES TO SEE WHICH TIRE WAS LOW, AND NOTICED THE TREAD SEPARATING FROM THE LEFT REAR TIRE. BECAUSE OF THIS TIRE CONDITION I INSPECTED MY OTHER THREE TIRES AND NOTICED ALL OF THE TIRES HAD SLIGHT TREAD SEPARATION. I QUICKLY MADE AN APPOINTMENT TO REPLACE ALL FOUR TIRES AT BELLE TIRE OF BELLEVILLE, MI. AT THIS TIME I WASN'T AWARE OF ANY RECALL ON MY TIRES. AFTER READING AN ARTICLE ABOUT TIRE RECALLS ON FEB,24 2014 FOR MY VEHICLE, I CALLED MICHELIN TO SEE IF MY TIRES WERE PART OF THE RECALL, BUT WITHOUT THE OLD TIRES I COULD NOT PROVE THE TYPE OF TIRE I HAD, THEY WOULD NOT PAY FOR THE REPLACEMENT OF MY TIRES. OKAY I UNDERSTAND THAT, BUT MY TIRES ONLY HAD 36000 MILES AND HAD TREAD SEPARATION. I TOLD THE MICHELIN REP THEY MAY WANT TO EXPAND THE RECALL BECAUSE MY TIRES WERE FALLING APART AS WELL. I'M JUST GLAD THEY DIDN'T BLOW OUT WHILE DRIVING!!! *TR
Suspension
Filed Jan 7, 2011200 milesGA
12/1/2010 EXPLANATION OF TWO LIFE THREATENING SITUATIONS SITUATION ONE: ON MAY 4, 2010, I THE CONSUMER, WAS DRIVING FROM JOHNS CREEK, GEORGIA TO CHATTANOOGA, TENN. THE TRIP WAS ON GEORGIA HWY 400 SOUTH FROM OLD MILTON PKWY TO I-285 WEST AND NORTH ON I-75. THE TIME WAS BETWEEN 3:30 PM AND 5:30PM. THE VAN WAS DIFFICULT TO CONTROL AND WAS MOVING FROM THE LEFT TO THE RIGHT SIDES OF THE TRAFFIC LANE. THE TRAFFIC WAS CONSIDERED NORMAL FOR I-75 WITH 18 WHEEL TRUCK AND PASSENGER CAR TRAFFIC. THE VAN WAS DRIVEN WITH THE FLOW OF TRAFFIC APPROXIMATELY BETWEEN 65 AND 75 MPH. IN THE DALTON, GEORGIA AREA OF I-75 THE VAN WAS APPROACHING AN OVERPASS. AT THE OVERPASS THE PAVEMENT MUST HAVE CHANGED IN LEVEL BECAUSE THE VAN JUMPED IN THE AIR AND TURNED SLIGHTLY TO THE LEFT APPROACHING THE LEFT GUARD RAIL. FORTUNATELY, THE CONSUMER DRIVER WAS ABLE TO REGAIN CONTROL BEFORE HITTING THE GUARD RAIL OR THE TRUCK ON THE RIGHT. THE VAN WAS RETURNED TO CHEROKEE FORD ON MAY 5, 2010 FOR CORRECTION OF THE DIFFICULT CONTROL PROBLEM. THE PROBLEM HAS NOT BEEN REPAIRED TO DATE. SITUATION TWO: ON OCTOBER 15, 2010 I THE CONSUMER, WAS DRIVING SOUTH ON GEORGIA HWY 400 FROM OLD MILTON PKWY TO THE ABERNATHY EXIT. THE TIME WAS BETWEEN 2:30PM TO 2:45PM. TRAFFIC WAS HEAVY WITH PASSENGER CAR TRAFFIC AND THE VAN WAS TRAVELING IN THE MIDDLE LEFT LANE OF THE FOUR LANE HIGHWAY. TRAFFIC SPEED WAS NORMAL FOR GEORGIA 400 ABOUT 65 TO 75 MPH. THE VAN WAS DIFFICULT TO CONTROL AND WAS MOVING FROM THE LEFT TO THE RIGHT SIDES OF THE
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 4, 2015. Source: NHTSA Office of Defects Investigation.