Owners filed 19 complaints about this vehicle with federal regulators, most often about the power train. It has been recalled 6 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
6
0
0
0
Power Train
5
0
0
0
Unknown or Other
3
0
0
0
Electronic Stability Control (esc)
2
0
0
0
Structure › Body
1
0
0
0
Equipment Adaptive/Mobility
1
1
0
2
Electrical System
1
0
0
0
6 safety recalls
Part 573 reports
Equipment Adaptive/Mobility15V729000
Filed Nov 4, 2015667 vehiclesMobility Works (wmk Inc.)
Defect. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility14V706000
Filed Nov 5, 201434 vehiclesCummings Mobility Conversion & Supply
Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Equipment Adaptive/Mobility14V641000
Filed Oct 10, 2014834 vehiclesMobility Works (wmk Inc.)
Defect. Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.
Equipment Adaptive/Mobility14V584000
Filed Sep 23, 201445 vehiclesNational Van Builiders, Inc.
Defect. National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.
Equipment Adaptive/Mobility14V232000
Filed May 2, 201414 vehiclesMobility Works (wmk Inc.)
Defect. WMK Inc., doing business as Mobility Works, Inc. (Mobility), is recalling certain model year 2013-2014 Mobility-modified Ford E-150, and E-250 transit buses manufactured December 1, 2013, through January 4, 2014, and equipped with certain Ricon S series and K series wheelchair lifts, with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk. If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, then a short circuit may occur that could result in a fire.
Remedy. Mobility will notify owners, and Ricon will send the owner a supplemental cover kit and instructions free of charge. The recall began on June 4, 2014. Owners may contact Mobility customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884 or by e-mail at [email protected].
Fuel System, Other › Storage14V097000
Filed Mar 4, 2014343 vehiclesLandi Renzo Usa
Defect. Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
Risk. If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
Remedy. Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.
What owners reported
Newest filings
Power Train
Filed Dec 9, 2019110,000 milesCA
TRANSMISSION FAILURE AT 110,000 MILES, KNOWN ISSUE THAT WAS COVERED UNDER FORD TECHNICAL SERVICE BULLETIN TSB 13-4-23, FOR MY OTHER FORD E150 2012 ECONOLINE VAN VIN# [XXX], THE SAME TRANSMISSION FAILURE ON BOTH VEHICLES ONE WAS COVERED THE 2013 IS NOT, BUT SAME FAILURE MODE. I WOULD LIKE FORD TO REPLACE THE KNOWN FAULTY TRANSMISSION. WOULD NOT HONOR THE TSB BECAUSE IT DID NOT EXTEND TO THE 2013 VEHICLE, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electronic Stability Control (esc)
Filed Mar 25, 2019TX
RECALL 19S07 THE 1ST TIME WAS DRIVING 72MPH DOWN THE INTERSTATE AND THE TRUCK DOWNSHIFTED CAUSING US TO BE JOLTED AND AN 18 WHEELER TO ALMOST REAR END US. RECEIVED THE RECALL LETTER FROM FORD (LITERALLY 2 WEEKS AFTER IT 1ST HAPPENED) FOR A SENSOR TO BE RESET BC OF TRUCK SUDDENLY DOWNSHIFTING WHILE IN MOTION. AFTER DEALERSHIP FINISHED TRUCK STILL WAS DOWNSHIFTING WHILE IN MOTION ON HIGHWAY OR STREET AT ANY SPEED. TOOK TRUCK BACK AND THEY RESET AGAIN. TRUCK STILL CONTINUES TO DOWNSHIFT WHILE IN MOTION. WAS ALMOST REAR ENDED AGAIN IN HIGHWAY. IT IS HARD TO STEER AND CONTROL WHEN IT HAPPENS ON THE HIGHWAY. HAVE TO PULL OVER AND RESTART ENGINE TO BE ABLE TO GO AGAIN. FORD IS SAYING WE HAVE TO PAY FOR A DIAGNOSIS, BUT THE ONLY PROBLEM WITH THE TRUCK IS WHAT IT IS BEING RECALLED FOR. THEIR REMEDY OF REPROGRAMING THE SENSOR IS NOT WORKING AND DRIVING THE TRUCK IS DANGEROUS. WE NEED HELP PLEASE! THEY WON'T FIX THEIR FAULTY PROBLEM.
Power Train
Filed Mar 19, 2019MA
RECALL #19S07. WHEN I CALLED STONEHAM FORD ON MARCH 19 I WAS TOLD THAT THE NEXT AVAILABLE APPOINTMENT IS MAY 14, TOTALLY UNACCEPTABLE.
Unknown or Other
Filed Dec 6, 201893,000 milesGA
TRANSMISSION SLIPPING. FORD DEALER SAYS WE NEED NEW TRANSMISSION. OCCURS WHEN CAR IS MOVING....SEEMS TI BE THIRD GEAR.
Unknown or Other
Filed Oct 11, 201880,000 milesTN
DRIVE TRAIN WENT OUT COMPLETE MOTOR HAD TO BE REPLACED
Power Train
Filed Sep 8, 201871,100 milesMI
I PURCHASED MY 2013 FORD F-150 V6 3.5L FROM JONS FRIENDLY USED CARS BACK IN APRIL OF 2017. THE TRUCK HAS BEEN DOING FINE UNTIL RECENTLY (LAST 2 DAYS). AS I WAS ON MY WAY TO WORK, THE TRUCK WAS DELAYING W/SHIFTING, THE SPEEDOMETER DROPPED TO ZERO AND WHICH PUT THE TRUCK INTO FAILSAFE. AFTER LOOKING INTO THIS AND IDENTIFYING THE CODE (P0270), IT CONFIRMED THE SYMPTOMS I WAS EXPERIENCING. I GUESS I'M WONDERING IS THIS GOING TO BE SOMETHING THAT NEED TO REPLACE (OUT OF POCKET) OR IS FORD OR THE DEALERSHIP NEEDING TO GET THIS REPLACED IF IT'S BEEN IDENTIFIED/POSTED ON THE TSB. HOW CAN I SEE IF MY CAR IS COVERED OR NOT?
Power Train
Filed Aug 3, 2018134,303 milesTX
I WAS DRIVING 65 ON THE HIGHWAY AND MY TRUCK DOWNSHIFT TO 3RD GEAR THEN BACK TO 5TH GEAR THEN FIRST GEAR. LOCKING MY WHEELS. TIRES SCREECHING. I HAD TO PULL OVER AND TURN MY TRUCK OFF, OPEN THE DOOR TO TRY TO RESET THE VEHICLE. IVE READ THREADS OF PEOPLE HAVING A SIMILAR PROBLEM AND TURNING OFF THE TRUCK, OPENING THE DOOR RESETS THE VEHICLE.. PO722-00 CODE OUTPUT SHAFT SPEED SENSOR CIRCUIT NO SINGLE - PENDING DTC
Power Train
Filed Jul 28, 2018155,000 milesFL
MY VEHICLE WILL BE TRAVELING AT HIGHWAY SPEED AND SUDDENLY SHIFT TO FIRST GEAR LOCKING THE REAR WHEELS. ALSO GETS STUCK IN 5TH GEAR AND WILL NOT MOVE.
Engine
Filed Feb 26, 201888,000 milesAL
WHILE DRIVING ON HIGHWAY AT 55 MPH CAR LOOSES POWER, GOES INTO LIMP HOME MODE, ORANGE WRENCH WARNING INDICATOR APPEARS ON DASH PANEL. VERY DANGEROUS IN HIGH TRAFFIC AREAS WHERE THERE IS ROOM OR TIME TO PULL TO SIDE OF ROAD. PULL OFF ROAD, TURNED OFF ENGINE, AND THEN RESTARTED AND RAN FINE. SEEMS TO HAPPEN UNEXPECTEDLY EVERY 3 TO 4 MONTHS. NO ENGINE MALFUNCTION CODES CAN BE FOUND ON ONBOARD DIAGNOSTIC SYSTEM.
Engine
Filed Jan 15, 201881,000 milesSC
VEHICLE WAS LEAKING ANTIFREEZE AND TAKEN TO GOOD YEAR. THE PART WAS NOT MADE AND IS NOT BEING MADE BY ANY FACTORY OR BY FORD. FORD IS AWARE OF THE PROBLEM. THE SERVICE MANAGER IN ROCK HILL,SC SAID THERE WAS 20 OTHERS WAITING AND THEY NEEDED PAPERWORK FOR PROOF AND A HUNDRED DEPOSIT FOR A PART THAT ISN'T EVEN MADE. GOOD YEAR MADE A TEMPORARY FIX. IF THE FIX BREAKS THE ANTIFREEZE WILL LEAK OUT CAUSING THE MOTOR TO SEIZE UP.
Engine
Filed Aug 30, 201753,000 milesLA
IN THE LAST TWO I BEEN HAVING A WRENCH COMING UP ON THE SCREEN AND TRUCK LOSES POWER AND THE SPEED DROPS DOWN TO 5 MILES AN HOUR. WHILE THE TRUCK IS RUNNING IN IDLE, IT IS VIBRATING. WHEN I STOP IT AND RESTART IT GOES AWAY. IT HAPPEN THREE TIMES IN THE LAST TWO WEEKS. AFTER THE SECOND TIME THE DEALER REPROGRAMED THE COMPUTER LAST FRIDAY. THURSDAY FIVE DAYS LATER IT CAME BACK WHEN I WAS DOING 50 MILES AN HOUR. I CALLED THE DEALER AND HE SAID HE WILL CHANGE THE THROTTLE SENSOR OUT TOMORROW .THE TIMES IT HAPPEN I WAS ON COUNTRY ROAD WITH NO TRAFFIC, IF I WOULD HAVE ON THE INTERSTATE NO TELLING WHAT WOULD HAVE HAPPEN WITH CARS BEHIND ME DOING 70 MILES AN HOUR.
Unknown or Other
Filed Jul 11, 201797,000 milesGA
THE WATER PUMP AND VACCUM PUMP ARE LEAKING.
Engine
Filed Apr 14, 201750,000 milesFL
DRIVING ON A CITY STREET THE TRUCK STARTED SHAKING AND LOSS ALL ACCELERATION, IT SHOWED A WRENCH ON THE DASH SCREEN, COASTED TO A SAFE PLACE AND TURNED TRUCK OFF. IT RESTARTED FINE. APPROX 30 MINS LATER ON THE HIGHWAY IT DID THE SAME THING, STARTED SHAKING, NO ACCELERATION AND THE WRENCH SHOWED UP. AGAIN COASTED TO A SAFE SPOT AND RESTARTED.
Electronic Stability Control (esc)
Filed Dec 30, 201684,600 milesSD
12-25-2016 AFTER DROOPING OFF MAID AND GARDENER HERE IN HUATULCO MEXICO MY POWER STEERING QUIT. SINCE GOING SO SLOW DOWN HILL ON VILLAGE STREET I THOUGHT THAT MOTOR HAD QUIT. REALIZED THAT MOTOR WAS RUNNING. THEN NOTICED DASH WARNING THAT SAID HILL DESCENT CONTROL FAULT, POWER STEERING ASSIST FAULT, SERVICE ADVANCE TRACK . CALLED DEALER THAT WE BOUGHT TRUCK FROM THEY TOLD ME THERE WAS A COMPUTER UPDATE NEEDED FOR TRUCK. NOT TO HAPPY SINCE I HAD TOLD DEALER WHEN TRUCK WAS IN SHOP THAT WE DRIVE 2850 MILES TO OUR HOME IN HUATULCO MEXICO EACH YEAR AND THAT I WAS IN HUTULCO. HAD LOCAL DEALER LOOK AT. LOCAL DEALER NOW TELLS ME THAT TRUCK NEEDS POWER STEERING COLUMN AND THAT HE DID PUT IN SERVICE UPDATE ALSO BLINKER WILL NOT STAY ON UNLESS HELD DOWN
Structure › Body
Filed Nov 19, 201639,008 milesFL
I OPENED THE SUN/MOON ROOF AND IT WOULD NOT CLOSE AND AFTER A COUPLE OF ATTEMPTS IT STUCK IN THE FULL OPEN POSITION. THE FORD DEALER SAID THAT TWO PINS OR BRACKETS OR CLIPS HAD BROKEN OFF THE TRACK MECHANISM THAT THE SUN/MOON ROOF SLIDES WHEN OPENING OR CLOSING. THE VEHICLE WAS MOVING WHEN IT FAILED AND REMAINED IN THE OPEN POSITION. NUMEROUS REPAIR SHOPS IN THE AREA HAVE TOLD ME THAT THIS IS A COMMON PROBLEM ON F-150 SUN/MOON ROOFS DUE TO THE FAILURE OF THE TWO PLASTIC PINS THAT BECOME BRITTLE AND BREAK OFF RESULTING IN THE SUNROOF FAILING. IT IS MY BELIEF THAT THIS IS AN OCCUPANT SAFETY ISSUE DUE TO THE SUDDEN EXPOSURE TO OUTSIDE ELEMENTS WITHOUT THE ABILITY TO CLOSE THE SUNROOF. THE FORD DEALERS REPAIR COST WAS NEARLY $2000 FOR A REPLACEMENT OF THE SUNROOF.
Engine
Filed Sep 9, 2016FL
SPARK PLUGS EJECTED FROM MY VAN.
Engine
Filed Apr 21, 201648,000 milesAZ
TRUCK SHOOK AN STOP RUNNING
Electrical System
Filed Dec 3, 2015108,000 milesMN
TL* THE CONTACT OWNS A 2013 FORD E-150. WHILE DRIVING 65 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 108,000.
Equipment Adaptive/MobilityCrash2 injured
Filed Jul 23, 20141,500 milesCO
HIGH SPEED FRONT END IMPACT ACCIDENT AND ALL AIRBAGS FAILED TO DEPLOY CAUSING SERIOUS BODILY INJURY. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 4, 2015. Source: NHTSA Office of Defects Investigation.