Owners filed 7 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 14 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
2
0
0
0
Suspension
1
0
0
0
Service Brakes
1
0
0
0
Power Train
1
0
0
0
Latches/Locks/Linkages › Doors › Latch
1
0
0
0
Electrical System
1
0
0
0
14 safety recalls
Part 573 reports
Equipment Adaptive/Mobility15V729000
Filed Nov 4, 2015667 vehiclesMobility Works (wmk Inc.)
Defect. MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy. MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility14V706000
Filed Nov 5, 201434 vehiclesCummings Mobility Conversion & Supply
Defect. Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Equipment Adaptive/Mobility14V641000
Filed Oct 10, 2014834 vehiclesMobility Works (wmk Inc.)
Defect. Mobility Works (WMK Inc.) is recalling certain model year 2006-2014 Ford E150, E250, and E350 vans modified by Mobility Works to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. Mobility Works will notify owners, and Ricon will supply supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 10, 2014. Owners may contact Mobility Works customer service at 1-800-769-8267 or Ricon customer service at 1-800-322-2884.
Equipment Adaptive/Mobility14V584000
Filed Sep 23, 201445 vehiclesNational Van Builiders, Inc.
Defect. National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk. If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy. National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.
Equipment13V261000
Filed Jun 21, 201337 vehiclesMobility Works (wmk Inc.)
Defect. Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk. If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Remedy. Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Fuel System, Other › Fuel Injection System11V450000
Filed Aug 31, 2011101 vehiclesRoush Performance Products, Inc.
Defect. ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.
Risk. A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
Fuel System, Other › Fuel Injection System11E033000
Filed Aug 31, 2011286 vehiclesRoush Industries, Inc.
Defect. ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS USED FOR INSTALLATION ON THE FOLLOWING VEHICLES: MODEL YEAR 2007 AND 2008 FORD E-350 (DUEL REAR WHEEL), MY 2009-2011 FORD E- 150, E-250, AND E-350, AND MY 2009-2011 FORD E-450 CUTAWAYS. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS. THE PART NUMBERS OF THE AFFECTED KITS ARE: P07C2-176KIT-AB, P10C2-RCOMMKIT-AB, P10C2-R150KIT-AA, P10C2-R150KIT-AC, P10C2-R350KIT-AC, P11C2-R150KIT-AA, P11C2-R150KIT-AB, P11C2-R350KIT-AA, P11C2-R350KIT-AB, P10-SO-RKIT-BA, PBC2-RKIT158-AB, PBC2-RKIT176-AB, AND PBC2-RKITMB-AC.
Risk. A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED ON IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 29, 2011. OWNERS MAY CONTACT ROUSH AT 1-800-59-ROUCH (1-800-597-6874.
Fuel System, Other › Delivery › Hoses, Lines/Piping, and Fittings11E019000
Filed May 31, 201139 vehiclesRoush Industries, Inc.
Defect. ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS PRODUCED BETWEEN DECEMBER 17, 2010, AND MAY 6, 2011, USED FOR INSTALLATION ON FLEET VEHICLES MODEL YEAR 2009 THROUGH 2011 FORD E-SERIES VANS/WAGONS/SHUTTLES/CUTAWAY (150, 250 AND 350) WITH 5.4L ENGINES ("E-SERIES"), AND MY 2011 FORD E-450 CUTAWAYS. THE VALVES INSTALLED IN THE SERVICE PORT OF THE FUEL RAILS OF THE KIT WERE UNDER MINIMUM SPECIFICATION FOR THE DIAMETER. THIS LED TO INSUFFICIENT COMPRESSION OF THE O-RING, ALLOWING LEAKAGE OF PROPANE AUTOGAS. THE PART NUMBERS OF THE AFFECTED KITS ARE: P10C2-R150KIT-AA, P10C2-R150KIT-AC, P10C2-R350KIT-AC, P11C2-R150KIT-AA, P11C2-R150KIT-AB, P11C2-R350KIT-AA, P11C2-R350KIT-AB, P-10-SO-RKIT-BA, PBC2-RKIT158-AB, PBC2-RKIT176-AB, AND PBC2-RKITMB-AC.
Risk. A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. AS OF MAY 27, 2011, ROUSH HAD NOTIFIED ALL OWNERS OF RECORD BY TELEPHONE AND SHIPPED TO THEM REPLACEMENT VALVES FREE OF CHARGE. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
Equipment Adaptive/Mobility10V242000
Filed Jun 4, 201060 vehiclesMobility Transportation Services
Defect. MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR COULD RUN THE LIFT. IF THE RESTRAINT BELT TONGUE IS NOT FULLY ENGAGED INTO THE RESTRAINT BELT BUCKLE, AND LATCHED, THE LIFT MAY OPERATE WITH AN OCCUPANT ON THE PLATFORM.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Remedy. MTS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.
Equipment Adaptive/Mobility10V243000
Filed Jun 4, 201060 vehiclesMobility Transportation Services
Defect. MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Risk. WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy. MTS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.
Showing 10 of 14 campaigns, newest first.
What owners reported
Newest filings
Service Brakes
Filed Oct 31, 2018TX
BRAKE SYSTEM CAME ON MY TRUCK DID WANT TO STOP ON CITY STREET THE BRAKE SYSTEMCAME ON MY SKID WILL COME ON
Engine
Filed Jun 23, 2017182,205 milesCO
SPARK PLUG BLOW OUT
Engine
Filed Apr 20, 2016134,000 milesCO
TL* THE CONTACT OWNS A 2009 FORD E-150. WHILE DRIVING 25 MPH, THE NUMBER SEVEN DRIVER SIDE SPARK PLUG FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TREAD ON THE CYLINDER HEAD WAS STRIPPED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.
Suspension
Filed Feb 9, 201683,000 milesTX
TL* THE CONTACT OWNS A 2009 FORD E-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT OF THE VEHICLE SHOOK VIOLENTLY OUT OF CONTROL. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO REMEDY THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THE TIRES AND THE STEERING DAMPER WERE REPLACED. IN ADDITION, AN ALIGNMENT WAS PERFORMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.
Power Train
Filed Feb 16, 2014AL
ADULT MALE DRIVER, I'VE RAN A TRUCK SALES SINCE 1971, DRIVING ALL BRANDS AN THIS IS A FIRST AND THE MOST DANGEROUS 2 OR 3 MINUTES OF MY LIFE..... DRIVING A 2009 FORD F150 61,62 MPH ON CRUISE, COMING INTO LEARY GEORGIA AN APPROACHING 2 VEHICLES AHEAD OF ME, I TOUCHED THE BRAKE PETAL TO RELEASE THE CRUISE CONTROL. THIS IS THE START OF A NITE MARE. THE THROTTLE WENT WIDE OPEN, FROM 60 I GO TO 75 -80 I HAD TO PASS THE 2 CARS AHEAD IN TOWN OR REAR END THEM. I HAD BOTH FEET ON THE BRAKE AN THE TRANSMISSION KEPT DOWNSHIFTING GIVING IT MORE POWER. I TURNED THE IGNITION OFF AND THEN NO BRAKES, NO STEERING, NO LIGHTS. I WAS PREPARED TO HIT WOODS OR BUILDING TO DODGE THE CARS ON STREET, HAD A FULL 90 DEGREE RT TURN TO MAKE AN CROSS A RR TRACK, NEEDING BRAKES AND LIGHTS I TURNED IGNITION ON , FULL THROTTLE AGAIN, TURNED IGNITION BACK OFF AND STEERED UNDER A SERVICE STATIONS CANOPY AND BACK OUT ON THE STREET AND ACROSS JUMPED THE CURB AND INTO A GOD SENT VACANT LOT, GRASSY, WET AND SOFT. IT STOPPED. AFTER A FEW MINUTES AND TAKING MY NITROGLYCERIN ,I STOPPED SHAKING ENOUGH TO START THE ENGINE, IT IDLED. I LOCKED IT AND LEFT A NOTE ON THE WINDSHIELD TO NOT ATTEMPT TO DRIVE THIS VEHICLE WILL KILL YOU, WILL RUN AWAY FULL SPEED. DON'T BLAME IT ON DRIVER ERROR-CELLPHONE-TEXTING OR ALCOHOL- IT WAS A RUNA-WAY TRUCK AND WILL SERIOUSLY HURT OR KILL YOUR WIFE, SON OR DAUGHTER THAT'S INEXPERIENCED. *TR
Electrical System
Filed Oct 6, 201136,100 milesNY
ON APPROXIMATELY 8/25/2010, WHILE DRIVING ON THE HIGHWAY THE VEHICLE SUDDENLY SHUT DOWN ELECTRICALLY. IT COULDN'T BE STARTED BY AAA. IT WAS TOWED TO A LOCAL REPAIR SHOP AND THEY FOUND A BURNED WIRE THAT WENT FROM THE FUSE BOX TO A JUNCTION BOX. HE TOLD ME THAT THIS IS AN ENGINEERING DEFECT IN THE VEHICLE AS THE WIRE IS TOO CLOSE TO THE BRAKES AND WHEN IT GETS HOT THE WIRE BURNS OUT. HE ALSO SAID THAT THE VEHICLE CAN EVENTUALLY GO ON FIRE. IT WAS REPAIRED AND THEN ON 9/25/2011 THE SAME THING OCCURRED. I HAD THE VEHICLE TOWED TO AMERICAN FORD ON RT 17 SOUTH IN PARAMUS NEW JERSEY. THEY FOUND AGAIN A BURNED WIRE FROM THE FUSE BOX. I ASKED THEM NOT TO REPAIR THE VEHICLE UNTIL SOMEONE FROM THE NATIONAL SAFETY BOARD INVESTIGATES THIS VEHICLE. *TR
Latches/Locks/Linkages › Doors › Latch
Filed Aug 1, 201130,000 milesNY
(DEFECTIVE LOCK/HANDLE) THIS INCIDENT OCCURRED WHEN THE DOOR WAS IN A LOCK POSITION AND A PASSENGER TRIED TO OPEN THE DOOR. SOMETHING SNAPPED. THEN THE DOOR WAS UNABLE TO OPEN EVEN AFTER THE DOOR IS UNLOCKED. AFTER MY FRIEND DID ME A FAVOR TO FIX IT, THE SAME THING HAPPENED ON THE PASSENGER DOOR. THE DOOR WAS LOCKED THEN MY COWORKER TRIED TO OPEN THE DOOR BEFORE I UNLOCKED IT FROM THE CAR ALARM, THEN A COMPONENT ON THE HANDLE SNAPPED. SO NOW I HAVE TO OPEN THE DOOR FROM THE BACK OR SIDE DOOR. *KB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 4, 2015. Source: NHTSA Office of Defects Investigation.