2003 Dodge Durango complaints

WHILE SITTING IN VEHICLE WITH THE ENGINE RUNNING POWER WINDOWS AND AIR CONDITIONER STOPPED WORKING. AFTER SEVERAL MINUTES, POWER TO THE AIR CONDITIONER AND WINDOWS RETURNED. DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM.*AK

DODGE DURANGO AXLE AND TIRE FROM THE FRONT PASSENGER SIDE BROKE OFF AND CRASHED INTO THE FRONT OF MY VEHICLE; I BELIEVE THE ISSUE HAD TO DO WITH THE UPPER BALL JOINT OF THE DODGE DURANGO.*AK

VIBRATION OF VEHICLE AND FRONT ALIGNMEN. *AK

WHILE DRIVING AT 60 MPH THE VEHICLE STALLED AND JERKED. ANOTHER MOTORIST INFORMED THE CONSUMER THAT THE VEHICLE WAS ON FIRE. THE CONSUMER EXITED THE VEHICLE, AND WATCHED THE ENGINE COMPARTMENT BECOME ENGULFED IN FLAMES. THE FIRE WAS EXTINGUISHED WITH NO INJURIES. THE DEALER INFORMED THE CONSUMER THAT ENGINE THREW A ROD, AND IT PUNCTURED THE OIL PAN. *AK THE ENGINE WAS REPLACED. *SC

I AM DRIVING 2003 DODGE DURAGO. ON 3-12-04, I WENT TO A CAR WASH. I SHIFT THE LEVER TO N, AND THE PRNDL SHOWED THE N POSITION. WHEN THE WASH DONE, THE DYE STARTED, I FELT THE CAR WAS GOING BACKWARD. I DID NOT KNOW WHAT WAS HAPPENING UNTIL I HIT THE CAR BEHIND ME. THE CAR WASH MECHINE STOPPED, I NOTICE THAT THE PRNDL WAS ILLUMINATING HALF OF THE R, THE CAR WAS CHANGED TO REVERSE! THE SIMILAR THING HAPPEND BEFORE. ONE TIME I WAS DRIVING ON THE LOCAL ROAD(45 MILE/HOUR), IN A SUDDEN, I HEARD STRANGE LOAD NOISE, THEN I SAW THE PRNDL SHOWING "2" INSTEAD OF THE "D". ANOTHER TIME, THE GEAR WAS CHANGED FROM "D" TO "N" WHEN I WAS DRIVING. *AK

ON JANUARY 26, 2004, OUR 24 YEAR OLD SON, BRANT, WAS DRIVING OUR 2003 DODGE DURANGO ON I-85 NEAR COMMERCE, GEORGIA. TIME 2:00 AM.. ROAD CONDITIONS COLD & RAINY. FOR UNKNOWN REASONS, THE RIGHT/FRONT TIRE AND MECHANICAL ASSEMBLY (BALL JOINTS.. EVERYTHING) CAME OFF THE CAR CAUSING HIM TO SKID INTO RIGHT SIDE GUARD RAIL. NATIONWIDE INSURANCE ESTIMATED DAMAGE IN EXCESS OF $12,000. THE DURANGO IS 10 MONTHS OLD WITH APPROXIMATELY 17,000 MILES ON THE ODOMETER. WE CONTACTED CHRYSLER CORPORATION REQUESTING A BUYBACK.. OR RETURN OF OUR MONEY LESS REASONABLE MILEAGE ALLOCATIONS. WE FEEL THE PRODUCT IS DEFECTIVE AND NOW SERIOUSLY DAMAGED BEYOND REASONABLE REPAIR. CHRYSLER DENIED OUR CLAIM, REFUSED TO ISSUE COPIES OF REPORTS THEY USED FOR THEIR DENIAL, SIMPLY OPTING FOR REASONS UNKNOWN TO DISCUSS THE ISSUE ANY FURTHER. *AK

I BOUGHT A USED 2003 DODGE DURANGO ON 2/28/2004. IT RAN FINE FOR A FEW DAYS. THE FRONT END WAS NOT PERFORMING AS IT SHOULD. THIS ONLY HAS 27,000 MILES ON IT SO I THOUGHT IT NEEDED AN ALIGNMENT. I MADE AN APPOINTMENT AT MY MECHANIC AS ALIGNMENTS ARE NOT COVERED UNDER WARRANTY. THE DAY BEFORE I WAS TO TAKE IT TO HIM THE CBS NEWS SHOWED A STORY ON DODGE DURANGO'S AND THE UPPER BALL JOINTS. I ASKED OUR MECHANIC TO CHECK THESE ALSO. HE FOUND THE LEFT SIDE WORN AND THE RIGHT SIDE WAS TO THE POINT THAT IT NEEDED TO BE REPLACED. I CALLED THE DEALER SHIP THAT IT WAS PURCHASED AT AND OF COURSE THEY HEAD MECHANIC STATED THEY KNEW NOTHING ABOUT IT. AFTER MY HUSBAND MENTIONED THE NEWS STORY AND WHAT OUR MECHANIC FOUND, THEY STILL TRIED TO SAY IT MUST BE THE BEARINGS. THE SERVICE DEPARTMENT WAS VERY RUDE TO HIM EVEN THOUGHT IT WAS UNDER WARRANTY. HE INSISTED THEY BE REPLACED. MY HUSBAND WAS A MECHANIC BUY TRADE SO HE KNOWS WHAT HE IS TALKING ABOUT. I FEEL SORRY FOR THE PEOPLE OUT THERE THAT ARE NOT AWARE OF THIS. OUR APPOINTMENT IS ON 3-9-04. WE WILL OF COURSE TAKE THE CAR BACK TO THE INDEPENDENT MECHANIC TO INSPECT THEY REPLACED WHAT WAS WRONG. WE HAVE BEEN DODGE OWNERS FOR OVER 20 YEARS AND I CAN NOT BELIEVE SOMETHING THIS SERIOUS IS BEING HIDDEN BY THEM. THEY HAVE LOST MY VOTE OF CONFIDENCE IN RELIABILITY. THEY DID NOT CHECK THE DURANGO PRIOR TO SELLING IT, OTHERWISE THEY WOULD HAVE SEEN THE PROBLEM IMMEDIATELY. I AM AFRID TO DRIVE MY OWN CAR FOR FEAR OF SOMETHING BAD HAPPENING. THIS IS

2002 DODGE DURANGO W/4.7 V-8 PURCHASED IN AUG. MILAGE3994. TWICE SINCE AUG. ONCE IN SEPT. AND 2/21/04 THE DASHBOARD RADIATOR ICON LIT UP AND THE TEMP. GAUGE WAS ALL THE PAST HOT, I STOPPED THE DURANGO TURNED IT OFF AND TURNED IT BACK ON AND THE GAUGE READS THE NORMAL TEMP. AND THE DASHBOARD ICON IS UNLIT. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY SAID THEY CHECKED EVERYTHING OUT AND CANNOT FIND ANYTHING WRONG. THEY SAID NEXT TIME IT HAPPENS TO DRIVE IT TO THE DEALERSHIP WITH DASH ICON ON AND THE TEMP GAUGE PEGGED PAST H.*AK

THE BACK SEAT SEAT BELTS DO NOT HAVE A LOCKING MECHANISM. CHILD SEATS ARE VERY DIFFICULT TO INSTALL PROPERLY.*AK

2003 DODGE DURANGO UPPER BALL JOINT FAILED ON INTERSTATE AT 65MPH. RIGHT FRONT WHEEL AND ASSEMBLY SEPERATED FROM VEHICLE CAUSING SINGLE CAR ACCIDENT ..SKIDDED INTO GUARD RAIL. DAMAGE ESTIMATED AT $10,000 PLUS BY CLAIMS ADJUSTER. NATIONWIDE INSURANCE IS SUBROGATING AGAINST CHRYSLER TO RECOVER MONEY. *AK EA03-023

THE SPARE TIRE WAS SMALLER THAN THE TIRES ON THE VEHICLE. *PH *TT *JB

THE CONSUMER BELIEVES THERE IS SOMETHING WRONG WITH THE SUSPENSION AND/OR STABILITY OF THE VEHICLE. WHILE DRIVING 70 MPH ON A WINDY DAY THE CONSUMER WAS UNABLE TO CONTROL THE VEHICLE. THE CONSUMER WAS FORCED TO REDUCE HIS SPEED TO DRIVE IN THE WINDY CONDITIONS. *PH *NM

WHILE DRIVING REAR DRIVER'S SIDE TIRE BLEW OUT AND HIT THE BRAKE LINE. AS A RESULT, THE BRAKES BECAME INOPERATIVE. *AK

PE 03-032/FRONT SUSPENSION/UPPER BALL JOINT FAILURE: AT ANY SPEED, CONSUMER INTERMITTENTLY HEARD A SEMI SCRAPING NOISE COMING FROM THE VEHICLE. CONSUMER'S MECHANIC WAS SCHEDULED TO GIVE THE VEHICLE A CHECK UP, BUT FELT FROM THE SYMPTOMS THAT IT WAS THE UPPER BALL JOINTS. *AK

CONSUMER COMPLAINED ABOUT FRONT END SUSPENSION PROBLEMS, INCLUDING BOTH THE UPPER AND LOWER BALL JOINTS. ALSO, FRONT BRAKES OPERATED POORLY. *AK

WHILE DRIVING 20 MPH REAR DRIVESHAFT DROPPED TO GROUND, CAUSING VEHICLE TO COME TO A COMPLETE STOP. TOOK VEHICLE TO DEALERSHIP, BUT THE PROBLEM HAD NOT BEEN RESOLVED. *AK CONSUMER'S WIFE SUSTAINED A BLACK EYE, LACERATED LIP, AND MID BACK PAIN FOR WHICH SHE'S GOING TO PHYSICAL THERAPY FOR. CONSUMER EXPERIENCED WHIP LASH, AND HIS 9 YEAR OLD DAUGHTER SUSTAINED LOWER BACK PAIN. HIS SON WAS SHAKEN UP. AS OF 10/21/03, NOTHING HAD BEEN DONE. *PH

I HAVE A 2003 DODE DURANGO WITH 11,841 MILES AND I ALREADY HAVE PROBLEMS WITH MY WHEEL SOUNDING LIKE IT IS GOING TO FALL OFF. I HAVE NOT TAKEN IT TO THE DODGE DEALERSHIP YET BECAUSE I CONTACT CBS NEWS AND THEY TOLD ME THAT YOU WOULD WANT TO SEE THE CAR FIRST. I ALSO HAVE A 1999 DODGE DURANGO WITH 69,000 MILES AND ITS NOT EVEN DRIVABLE AT THIS POINT BECAUSE OF THE WHEEL. I TOOK IT TO THE DEALERSHIP 2 WEEKS AFTER I BOUGHT IT AND THEY FIXED IT WHICH WAS IN APRIL, IN AUGUST OF THE YEAR I HAD TO PUT NEW BRAKES AND RODERS ON THE CAR AND AT THIS POINT I'M AFARID THAT THE WHEEL WILL FALL OFF. I CAN NO LONGER AFFORD TO PAY FOR THIS VEHICLE AND FIX IT AND THE LIEN HOLDER IS ABOUT TO TAKE THE VEHICLE. WOULD YOU PLEASE CONTACT ME AS SOON AS POSSIBLE AND LET ME KNOW WHAT I CAN DO BEFORE I LET THE LIEN HOLDER HAVE THE VEHICLE.

WHILE DRIVING AND TURNING LEFT OR RIGHT CONSUMER HEARD NOISE COMING FROM THE FRONT END. THE DEALER STATED, TO CALL NHTSA, AND GAVE NO FURTHER EXPLANATION.*AK

VEHICLE WAS IN MOTION ON THE HIGHWAY AND WITHOUT PRIOR WARNING. BOTH FRONT WHEELS LOCKED UP UPON IMPACT. *AK THE VEHICLE STARTED TO BOUNCE IN THE FRONT END. AS THE CONSUMER ATTEMPTED TO PARK, THE FRONT TIRE TURNED INWARD. THE DEALER REPORTED THAT THE BOLT ON THE TIE ROD SNAPPED. *SCC *JB

A DEER WAS RUNNING ONTO THE HIGHWAY AND THE DRIVER HIT THE DEER, RESULTING IN A COLLISION. UPON IMPACT, THE DRIVER AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES OR FATALITIES. *AK LUG NUTS HOLDING TIRES BROKE, RESULTING IN LOST OF TIRES. *TS *JB

WHILE DRIVING ON A HILL AND MAKING A RIGHT TURN ON A CURB THE VEHICLE LEANED EXCESSIVELY TO THE RIGHT AND ALMOST ROLLED OVER. THE DEALER WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED AFTER MARKET HEAVY DUTY SHOCK ABSORBERS. *AK *TS *NLM

SUV 2003 DODGE DURANGO, WENT OUT OF CONTROL WHICH CAUSED A BIG ACCIDENT. *LA

ON JUNE SIXTH, MY FAMILY AND I WERE TRAVELING SOUTH ON I-95 DURING A HEAVY RAINSTORM. I LOWERED MY SPEED TO APPROXIMATELY 30 M.P.H. DUE TO THE HEAVY RAIN WHEN SUDDENLY TRAFFIC SLOWED. I DECELERATED KEEPING A SAFE DISTANCE FROM THE VEHICLE IN FRONT AND WHEN I LOOKED IN MY REAR VIEW MIRROR, I SAW A BLUE FORD RANGER APPROACHING. I REALIZED THAT THE VEHICLE APPROACHING WAS NOT GOING TO STOP IN TIME. THE RANGER STRUCK OUR VEHICLE AT APPROXIMATELY 30 M.P.H. OUR VEHICLE WAS STILL TRAVELING FORWARD SO THE IMPACT WAS DISSIPATED TO APPROXIMATELY 25 M.P.H. THE INSTANT THE VEHICLE STRUCK OURS, THE REAR HATCH POPPED OPEN DEPOSITING SOME OF OUR LUGGAGE AND ARTICLES ONTO THE ROADWAY WHERE THEY WERE STUCK BY THE VEHICLE THAT STRUCK OURS, DAMAGING THE ITEMS. MY CONCERN WAS THAT IF I HAD AN UNSECURED OCCUPANT IN THE THIRD SEAT, THEY MIGHT HAVE BEEN EJECTED FROM THE VEHICLE. DAIMLER-CHRYSLER CONDUCTED THEIR OWN INVESTIGATION BUT TO MY DISMAY, THEY HAVE OBSTRUCTED ME IN EVERY INQUIRY OF THE RESULTS OF THAT INVESTIGATION. I AM REQUESTING AN OFFICIAL INVESTIGATION IN THE HOPE THAT THIS CAN BE CORRECTED BEFORE THERE ARE ANY INJURIES. *JB

WHEN ATTEMPTING TO APPLY BRAKES PEDAL PROCEEDED TO THE FLOOR, CAUSING VEHICLE TO LOSE CONTROL. *AK

CONSUMER CALLED ABOUT HAVING PROBLEMS WITH THE TRANSMISSION. HE STATED THAT THE VEHICLE WAS PARKED WITH THE IGNITION ON, IT REVERSED BY ITSELF WITHOUT SWITCHING THE GEAR INTO REVERSE. MANUFACTURER WAS CONTACTED AND STATED THAT THEY ARE AWARE OF THE PROBLEM BUT NO INVESTIGATION IS OUT YET. *PH

WHILE DRIVING 55 MPH ON THE HIGHWAY A LOUD NOISE WAS COMING FROM THE LEFT REAR TIRE DUE TO TREAD SEPARATION. CONSUMER WAS ABLE TO PULL OVER TO THE SHOULDER. FIRESTONE, STEEL TEX, LT265/75R16, DOT VNW81XY1402. *AK

I PURCHASED A NEW DODGE DURANGO ON JUY 11, 2003 AND IT NOW HAS A LITTLE OVER 800 MILES ON IT. I HAD DRIVEN IT WITH NO PROBLEM UNTIL LAST THURSDAY, AUGUST 14. I PARKED IT IN THE GARAGE AND IT NEVER STARTED FOR ME AGAIN. WHEN I TRIED TO START IT ON FRIDAY, THE GAS GAUGE WAS REGISTERING EMPTY ALTHOUGH THERE WAS A HALF OF A TANK OF GAS IN IT. I TRIED TO START IT SAT, SUN AND MON. IT MADE A NOICE BUT WOULD NOT START. I HAD IT TOWED TO THE DEALER SERVICE DEPT EARLY MON MORNING. THEY ALSO COULD NOT START IT. MULTIPLE TESTS HAVE BEEN DONE ON THIS CAR FOR THE LAST 5 DAYS AND THE DEALER WAS FINALLY ABLE TO START IT BUT THEY CAN NOT DIAGNOIS OR FIX THE PROBLEM AS THEY DO NOT KNOW WHAT IS WRONG. THE CAR WOULD NOT START FOR THE DEALER 3 TIMES WHILE IN THEIR POSSESSION. TODAY, FRIDAY, AUG 22, THE DEALER HAD THE CAR RUNNING AND WANTED TO RELEASE IT BACK TO ME WITH NO REPAIRS. I REFUSED TO TAKE IT BACK AS I DON'T KNOW WHAT THE PROBLEM IS AND AM AFRAID THAT I WILL NOT BE ABLE TO DEPEND ON IT STARTING EVERYDAY AS THEY DON'T KNOW WHY IT DIDN'T START FOR ALL THE OTHER DAYS. THE DEALER KEPT THE CAR TO SEE IF IT STARTS ON MON, AUG 25TH. I DON'T KNOW WHAT CATEGORY THIS FALLS INTO BUT TO ME IT'S A SAFETY ISSUE. I DON'T KNOW IF THE COMPUTERS IN THE CAR ARE READING THAT THE CAR IS OUT OF GAS AND MAYBE IT WILL HAPPEN ON THE EXPRESSWAY AND I WILL HAVE AN ACCIDENT. I MAY BE IN AN UNSAFE AREA OR OUT AT NIGHT ALONE AND THIS CAR WILL NOT START. I WON'T BE ABLE TO GO ANYWHERE OUT OF STATE BECAUSE I'LL BE AFR

ON THE 2003 DODGE DURANGO ON HIGHWAY DRIVE IT PULLS TO THE RIGHT WHEN YOU GO PAST 65 MPH. IT SHAKES AND PULLS TO EITHER SIDE. MY RENTAL WENT TO THE RIGHT OTHER DURANGOS ON THE HIGH WAY WENT TO THE LEFT.*AK

2001 DODGE DURANGO THE ENGINE HAS GONE OUT AT ONLY 46,000 MILES .I HAVE CHANGED MY OIL EVERY 3000 MILES BUT DODGE NOR THE EXTENDED WARRANTY COMPANY WILL TAKE CARE OF IT .OIL SYSTEM FAILURE.*AK

I CURRENTLY OWN A 2003 DODGE DURANGO. SINCE I HAVE PURCHASED IT IN FEBRUARY 2003 IT HAS BEEN IN THE SHOP SEVERAL TIMES. THE ROTORS HAVE BEEN REPLACE TWICE, THE REAR END TWICE AND NOW THE TRANSMISSION SLIPS INTO NEUTRAL WHILE DRIVING. THIS CAN BE VERY DANGEROUS. I OWNED A 1999 DURANGO AND HAD NOTHING BUT PROBLEMS WITH IT. THE STEERING COLUMN HAD TO BE REPLACED A FEW TIMES AND THE BALL JOINTS. THE TRANSMISSION ALSO HAD DONE THE SAME THING. DODGE COULD NEVER FIND ANYTHING WRONG WITH THAT DURANGO AND CANNOT FIND ANYTHING WRONG WITH THIS TRANSMISSION. THE LAST DURANGO THE TRANSMISSION SLIPPED INTO NEUTRAL WHILE CROSSING OVER LANES WITH ONCOMING TRAFFIC COMING RIGHT AT ME. AGAIN, THE DEALER COULD FIND NOTHING WRONG WITH IT. SAME WITH THIS ONE. I AM REQUESTING THAT DAIMLER-CHRYSLER AND WILLIAMSBURG DODGE REFUND MY MONEY AND TAKE THE TRUCK BACK. THEY RECENTLY HAD MY DURANGO FOR 15 DAYS. THE FIRST 10 DAYS THE DISTRICT MANAGER, JAMES BROWN, AND SHANE LOCKHART, DEALERS TECH MANAGER, ARGUED THAT MY CAMPER WEIGHED TOO MUCH. I GAVE THEM EVIDENCE THAT MY CAMPER ONLY WEIGHED 4295 LBS. DAIMLER-CHRYSLER SELLS THE DURANGO BOASTING IT CAN TOW 7400 LBS. AFTER I FILED A COMPLAINT WITH DAIMLER-CHRYSLER, JAMES BROWN SAID HE MADE A MISTAKE ON THE WEIGHT. NOW, THEY WANT TO INSPECT MY CAMPER FOR FAULTY BREAKS. THEY ARE SAYING SOMEHOW IT IS CAUSING STRESS ON THE DURANGO. GIVE ME A BREAK!!! I HAVE HAD MY CAMPER INSPECTED. SURPRISINGLY, THE PLACE WHERE I HAVE GONE SAYS THEY GET THIS A LOT FROM DODGE OWNER

FRONT SUSPENSION. *AK

WHILE DRIVING DRIVING AT ANY SPEED AND WHEN BRAKES ARE DEPRESSED VEHICLE WILL PULL TO THE RIGHT OR LEFT. ALSO, VEHICLE NEEDS CONSTANT REALIGNMENT. *AK

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH REAR SEAT BELTS. MANUFACTURER WAS NOT CONTACTED AT THE TIME OF THIS CALL. DEALER WAS CONTACTED, AND REPLACED THE SEAT BELTS, BUT CONSUMER DIDN'T KNOW WHICH PARTS.*AK

VEHICLE WAS IN A REAR END COLLISION AT 25/30 MPH , ON IMPACT THE RARE HATCH BACK POP OPEN AND LUGGAGE FELL OUT. BODY SHOP INDICATED THAT THE IMPACT WASN'T' SEVERE ENOUGH TO RELEASE THE HATCH BACK.

I PURCHASED A 2003 DODGE DURANGO SLT ON APRIL 24,2003. WHEN MY VEHICLE HIT 800 MILES THE LOCKS STARTED LOCKING AND UNLOCKING ALL THE TIME, WHETHER THE KEY WAS IN THE IGNITION OR NOT. IT HAS BEEN BROUGHT TO THE TOPOR DODGE 2 TIMES AND THE PROBLEM WAS UNABLE TO BE FIXED. IT IS NOW BACK IN FOR THE SAME PROBLEM. ONLY NOW THEY JUST KEEP UNLOCKING ALL THE TIME. I HAVE TO LEAVE IT AT TOPOR TIL THE PROBLEM IS FIXED BECAUSE THE DOORS WON'T STAY LOCKED AND IS A SAFETY HAZARD. I WORK IN SPRINGFIELD MASSACHUSETTS AND IT IS UNSAFE TO TAKE MY OWN DURANGO TO WORK. IT HAS BEEN AT THE DEALERSHIP SINCE JUNE 3,2003 AND I HAVE NO IDEA HOW LONG I WILL BE WITHOUT MY BRAND NEW DURANGO. THIS IS A SAFETY DEFECT THAT I KNOW LONGER WANT TO DEAL WITH. MY DURANGO NOW HAS 4200 MILES ON IT AND THE PROBLEM STILL EXISTS.*AK

WHILE THE CONSUMER LIFTED UP THE SEAT AND PULLED THE LEVER DOWN HIS THUMB BECAME CAUGHT IN METAL BRACKET HINGE. *JB

THERE WERE NO PARTS AVAILABLE FOR THE DEALERSHIP TO PERFORM RECALL NUMBER B32 RELATED TO THE SENSOR MODULE. THE DEALER HAS BEEN CONTACTED NUMEROUS TIMES (SERVICE MANAGER MATT BARTOLO FILE NUMBER 11214898). *NLM

THE CRUISE CONTROL WAS SET AT 65 MPH, HOWEVER THE VEHICLE HIT A BUMP AND ACCELERATED TO 80 MPH. *JB THE VEHICLE WOULD ALSO ACCELERATE ON ITS OWN WHEN GOING OVER HIGHWAY SEAMS AND BRIDGES. THE VEHICLE DOESN'T MAINTAIN A CONSTANT (SET) SPEED AND WILL VARY FROM 5 MPH AND SWAP TO REGAIN SET SPEED WHEN GOING UP LONG GRADE WHEN ENGAGED. SCC

WHEN APPLYING THE BRAKES IN A PANIC STOP OR WET OR ROUGH PAVEMENT. THE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR RESULTING IN EXTENDED STOPPING AFTER INSPECTION OF THE VEHICLE BY THE DEALER. IT WAS DETERMINED THAT THE AB BRAKING PUMP HAS MALFUNCTION. PART ARE ON NATIONAL BACK ORDER.