Page 4 of 20 · complaints 151–200 of 965

1998 Dodge Durango complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 30, 200553,851 milesCO

DODGE DURANGO SLT 1998 4X4 DRIVING STABILITY DEGRADED. ELECTRONIC DIAGNOSTICS AT REPAIR SHOP SHOWED FRONT STEERING OUT OF SPEC: "VALUE IS NOT WITHIN SPECIFICATION. TIER WEAR, HANDLING AND SAFETY PROBLEMS MAY RESULT." REPLACEMENT OF FRONT BALL JOINTS WAS REQUIRED. VEHICLE ONLY HAS 56,000 MILES. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 28, 2005WI

REQUEST RESPONSE FROM NHTSA RE A RECALL FOR 1998-99 DURANGOS HAVE SAME PROBLEM AS 2000-2003. UPPER BALL JOINTS REPLY TO BROOKFIELD DIST. OFFICE. *BF THE CONSUMER STATED HE SUFFERED UPPER AND LOWER BALL JOINT FAILURE ON HIS VEHICLE, HOWEVER HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB

Suspension
Filed Jan 26, 200564,251 milesKY

CONSUMER HAVE A 1998 DODGE DURANGO,WITH BALL JOINTS PROBLEM AND HAD TO REPLACE THE WHOLE FRONT END. *BF THE CONSUMER BELIEVES THE OLDER MODELS SHOULD ALSO BE RECALLED. *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 25, 200535,165 milesPA

THE CONSUMER HAD TO REPLACE BOTH LEFT AND RIGHT BALL JOINTS AND TIE RODS DUE TO PREMATURE WEAR. *PH A FAULTY INTAKE GASKET CAUSED AN OIL LEAK. THE CONSUMER NOTIFIED THE MANUFACTURER AND REQUESTED REIMBURSEMENT. THE CONSUMER WAS DENIED REIMBURSEMENT. *NM *SC *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 21, 2005IL

WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND VIBRATED UNCONTROLLABLY. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT BOTH FRONTAL UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM

Suspension
Filed Jan 21, 2005DC

1998 DODGE DURANGO DEVELOPED PROBLEMS WITH THE FRONT HUB ASSEMBLY AND THE UPPER AND LOWER BALL JOINTS.***NO ANSWER REQUIRED***. *MR IN THE YEAR 2000 THE CONSUMER HAD THE REAR DIFFERENTIAL TOTALLY REPLACED. *NM

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 20, 200565,000 milesMI

THE WHEEL SEPARATED ON MY 1998 DOGDE DURANGO DUE TO A BALL JOINT. I HAD TO HAVE 3 BALL JOINTS REPLACE BECAUSE OF THEM BEING EXTREMELY UNSTABLE. THE ACCIDENT CAUSE OTHER DAMAGE TO MY VEHICLE IMMEDIATELY FOLLOWING INCIDENT. I WAN NOT HURT AND I DID NOT HIT ANYONE BUT IT COASTED ME THOUSANDS TO FIX ALL OF THE DAMAGE.

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 19, 2005MN

ALL FOUR OF THE VEHICLE'S BALL JOINTS HAD TO BE REPLACED. *NM THE CONSUMER WAS TOLD HIS VEHICLE WAS NOT A PART OF THE RECALL. *JB THE CONSUMER STATED THAT HIS 1998 DURANGO IS NO DIFFERENT FROM HIS WIFES 2000 DURANGO. THE CONSUMER STATED THAT THE 1998-1999 VEHICLE SHOULD BE LISTED IN THE RECALL BECAUSE THEY HAVE THE SAME PROBLEM. *TC *JB

Steering › Linkages › Knuckle › Spindle › Arm
Filed Jan 14, 2005GA

WHILE DRIVING APPROXIMATELY 5-10 MPH THE RIGHT FRONT WHEEL SHOOK. WOULD HEAR NOISES EVERY TIME STEERING WHEEL WAS TURNED, STOPPING OR EVEN BRAKING. TOOK VEHICLE TO MECHANIC, WHO DETERMINED THAT UPPER BALL JOINTS SEPARATED. ALSO, THE STEERING KNUCKLE SEPARATED, AND THE SUSPENSION MOVED. MECHANIC INDICATED THAT THIS WAS CAUSING THE SHAKING PROBLEM. VEHICLE WOULD NEED TO BE LUBRICATED EVERY 2-3 MONTHS.*AK AFTER HAVING THE VEHICLE SERVICED THE CONSUMER STATED THAT THE LEFT SIDE BEGAN HAVING THE SAME PROBLEM. *TC

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 14, 200570,000 milesDC

THE VEHICLE'S UPPER AND LOWER BALL JOINTS FAILED. THE CONSUMER WANTS TO KNOW WHY THE MANUFACTURER EXCLUDED 1998 DURANGOS WHEN IT HAS THE SAME PROBLEM AS 2000-03 MODEL YEARS. *BF *NM *SC *TC *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 13, 2005AL

WORN UPPER BALL JOINTS ON MY 1998 DODGE DURANGO. WERE REPLACED BY MYSELF BECAUSE OF NO RECALL AND NOW THEY HAVE A RECALL FOR 2000 THROUGH 2003. THE DURANGO SHOULD HAVE BEEN INCLUDED ON THIS SINCE IT WORE OUT AT AROUND 60,000 MILES. DODGE CAN ONLY SAY THEY ARE SORRY BUT IT IS NOT ON THE RECALL. *NM

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 13, 2005DC

DODGE DURANGO 1998 UPPER AND LOWER BALL JOINTS FAILURE. CONSUMER WANTS TO KNOW WHY WOULDN'T A RECALL BE ISSUED ON THE 98 VEHICLES BUT ONLY FOR THE 2000-03 MODELS. *BF THE CONSUMER HAD TO HAVE THE UPPER AND LOWER BALL JOINTS REPLACED ON HER VEHICLE AT A COST OF 1500.00. *JB

Equipment › Appliance › Air Conditioner
Filed Jan 12, 200575,100 milesRI

AIR CONDITIONING FAILURE ON 1998 DODGE DURANGO. CHARGED WITH R134 WITH A LEAK DETECTION DYE. FOUND DYE POURING OUT BOTTOM OF HEATER CORE HOUSING. EVAPORATOR FAILURE AND WAS TOLD BY MY MECHANIC THAT THE EVAPORATOR IS MADE FROM REAL INEXPENSIVE "POP" METAL AND IS SUBJECT TO A HIGH FAILURE RATE ON THIS TYPE OF VEHICLE. QUOTED $900-1100 TO REMOVE DASHBOARD AND INSTALL NEW EVAPORATOR.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 12, 2005DC

1998 DODGE DURANGO HAS SAME PROBLEM AS 2000-2003 DAKOTAS/DURANGOS, UPPER AND LOWER BALL JOINTS REPLACED. *BF

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 7, 200542,759 milesNY

VEHICLE WANDERED ACROSS THE ROAD WHILE DRIVING AT ANY SPEED. VEHICLE WAS TAKEN TO A REPAIR SHOP, AND MECHANIC DETERMINED THAT BOTH FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER WAS NOT NOTIFIED.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 7, 2005IN

1998 DODGE DURANGO. REPLACES LOWER BALL JOINTS TWO YEARS AGO ($500+). NOW AFTER 75000 TOTAL MILES I HAVE TO REPLACE THE UPPER BALL JOINT AND TIE RODS. DODGE DID NOT EXTEND THEIR RECALL BACK FAR ENOUGH. THE ONLY GO BACK TO YEAR 2000 MODELS.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 6, 2005CO

THERE IS A POPPING NOISE AND SHAKING FROM THE FRONT OF THE VEHICLE WHEN MAKING TURNS. TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED OTHERWISE, THE WHEELS COULD FALL OFF. DEALER WILL REPAIR AT CONSUMER'S EXPENSE.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 6, 200584,500 milesCA

CONSUMER COMPLAINED ABOUT UPPER BALL JOINTS PROBLEM. CONSUMER TOOK THE VEHICLE TO A REPAIR SHOP TO HAVE THE WHEELS ALIGNED, AND FOND OUT THAT THE BALL JOINTS WERE VERY LOOSE IN THE SOCKET. *AK

Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Jan 5, 200550,000 milesNY

COMPLAINT RECEIVED VIA E-MAIL. I HAVE A 1998 BALL JOINTS, AND THAT THE CAR IS UNSAFE. I FIGURED THEY WERE JUST TRYING TO MAKE MONEY FOR ANOTHER JOB. I WENT DIRECTLY TO MY NEIGHBORHOOD SHOP TO SEE WHAT THEY SAID AND THEY AGREED. DODGE KNEW THAT THIS IS A PROBLEM. ALSO, A CASH COW TO THEM AT $1500.00. I HAVE DRIVEN THIS VEHICLE GENTLY AND ONLY HAD HIGH 50000 MILES AT THE TIME OF REPAIR. 1998 DURANGO SHOULD BE INCLUDED IN THIS RECALL.*AK THE CONSUMER STATED THAT THE OIL PUMP FAILED AND THE TRANNY FAILED. THE INTAKE GASKET MANIFOLD FAILED AND CONSUMED 1 QT OF OIL IN TWO DAYS. THE VEHICLE USES EXCESSIVE ANTI FREEZ. THE CRANK SHAFT WAS REPLACED AS WELL AS CONNECTING ROD AND BEARINGS. THE CONSUMER STATED THAT THE VEHICLE HAD TO MANY PROBLEMS AND DEALER KNEW OF THE PROBLEMS BEFOREHAND. FOUR BALL JOINTS HAVE BEEN REPLACED. *TC

Suspension › Front
Filed Jan 3, 2005CT

1998 DODGE DURANGO - I PURCHASED A 1998 DODGE DURANGO FROM BRANFOIRD DODGE 2 YEARS AGO. THE DOSGE HAD 50,000 MILES AND NOW HAS 71,500 MILES. THE UPPER AND LOWER BALL JOINTS ARE BAD AND THE CONTROL ARMS AND JOINTS NEED TO BE REPLACED. I HAVE BEEN IN CONTACT WITH DODGE SINCE THE INVESTIGATION WAS IN PLACE ABOUT THIS ISSUE. DODGE IS TELLING ME THAT ONLY THE 2000-2003 MODELS ARE COVERED UNDER THE RECALL AND MY TRUCK IS OUT OF WARRANTY! WHY WOULDN'T THE 1998 & 1999 BE COVERED AS WELL SEEING THAT THERE HAVE BEEN SEVERAL ISSUES AND ACCIDENTS WITH PICTURES DUE TO BALL JOINT FAILURE ON THE 1999 & 1998 DURANGOS. WHO DO I CALL AND FOR ASSISTANCE ON THIS PROBLEM THAT HAS A BILL OF OVER $1,000 DOLLARS. PLEASE REPLY WITH ATTORNEYS INVOLVED WITH MATTERS SUCH AS THIS ONE. CHARLES T PILOTTI 15 TAYLOR AVE EAST HAVEN, CT 06512 CELL: 203-623-1905 DODGE REF # 12994028. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Jan 3, 2005126,759 milesGA

MY 1998 ODGE DURANGO 4X4 SLTT WAS VERY DIFFICULT TO KEEP ON THE ROAD. IT SEEMED TO BE DRIVING SIDEWAYS. I WAS VERY ALARMED AND TOOK IT TO THE GOODYEAR DEALERSHIP IN CEDARTOWN, GEORGIA. THE GOODYEAR DEALERSHIP SAID THE BALLJOINTS WERE DANGEROUSLY WORN AND MUST BE REPLACED IMMMEADIATLY. I TOOK IT TO MY PERSONAL MECHANIC AND HE ALSO SAID THE BALL JOINTS AND TIEROD ENDS HAD TO BE REPLACED BEARINGS WERE VERY DANGEROUS AND MUST BE REPLACED BECAUSE THE CAR WAS UNSAFE TO DRIVE. HE ADVISED ME TO CONTACT THE DODGE DEALERSHIP DUE TO A RECALL. THE DODGE DEALERSHIP SAID THE RECALL ONLY INCLUDED 2000-2003 4X4 DURANGOS. I HAVE NO CHOICE BUT TO REPLACE THE BALL JOINTS AND TIEROD ENDS BECAUSE IT IS UNSAFE TO DRIVE. I FEEL THAT THE DODGE CHRYSLER CORPORATION SHOULD BE RESPONSIBLE FOR THE COST OF THE PARTS AND SERVICE FEES AS WELL AS LABOR TO FIX THIS DANGEROUS CONDITION ON MY DODGE DURANGO.I WOULD APPRECIATE ANY HELP IN RESOLVING THIS MATTER. THIS COULD HAVE BEEN A LIFE THREATENING CONDITION, AND I FEEL THE DODGE CORPORATION SHOULD BE AWARE OF THE PROBLEM AND HELP TO RESOLVE AND RECALL CARS OF THIS MAKE AND MODEL DUE TO THE FACT THAT THE 1998 MODEL HAS SIMILAR DEFECTS AS THE 2000-2003 MODELS HAVE WHICH HAVE BEEN ALREADY RECALLED. *AK

Equipment
Filed Jan 2, 200552,801 milesIL

BALL JOINTS HAD TO BE REPLACED IN MY 1998 DURANGO IN 2002. I KEPT HEARING POPPING NOISES FROM THE FRONT WHEELS WHEN I TURNED INTO A PARKING SPACE OR CAME TO A STOP SIGN.*JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 31, 200473,000 milesNY

MY 1998 DODGE DURANGO VIN [XXX], NOW NEEDS A THIRD BALL JOINT REPLACEMENT. WHY WAS NOT THE 1998 MODEL YEAR RECALLED FOR THIS PROBLEM LIKE THE 2000-2003 MODEL YEARS? CERTAINLY THREE FAILURES OF THIS COMPONENT IN 72,000 MILES IS A SAFETY DEFECT AND SHOULD BE INCLUDED IN A RECALL. PLEASE REVIEW 1998 MODEL YEARS FOR INCLUSION IN THE RECALL.*AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 30, 200456,600 milesIL

BALL JOINT FAILURE. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 30, 200480,500 milesID

I AM FILING THIS COMPLAINT AFTER HEARING OF ALL THE BALL JOINT FAILURES ON DURANGOS AND THE RECALL ON 2000-2003 MODEL VEHICLES. MY DURANGO IS A 1998 MODEL AND I AM ABOUT TO REPLACE THE BALL JOINTS FOR A SECOND TIME AT 80,000 MILES AS I AM GETTING THE DREADED CLUNKING NOISE AGAIN. I USE MY DURANGO FOR NORMAL DRIVING AND HAVE NEVER SEEN THIS TYPE OF FAILURE IN A VEHICLE. I WAS RAISED IN DETROIT AND KNOW SOMETHING ABOUT CARS. I ALSO DON'T UNDERSTAND WHY THE RECENT RECALL DOES NOT GO BACK TO THE ORIGINAL MODEL YEAR AS THE SAME PARTS AND FAILURE MODES APPEAR TO BE PREVALENT IN 1998 AND 1999 MODELS. I'M HOPING SOMETHING WILL BE DONE AS I CANNOT AFFORD TO BE CHANGING BALL JOINTS MORE OFTEN THAN MY TIRES AND BRAKES, NOT TO MENTION THE SAFETY RISK.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 30, 2004DC

I OWN A 98 DURANGOS HAS SAME PROBLEM AS 2000-2003, BALL JOINTS PROBLEMS.CONSUMER WANTS TO KNOW WHY DID THE RECALL EXCLUDE THE 1998-99? *BF THE CONSUMER STATED THAT THIS WILL BE THE SECOND TIME REPLACING THE BALL JOINTS IN THIS VEHICLE IN 80000 MILES. *TC

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 29, 2004MI

THE CONSUMER HEARD A CLICKING NOISE COMING FROM THE FRONT OF THE VEHICLE WHILE MAKING A TURN. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND RESULTS SHOWED THAT THE UPPER BALL JOINTS NEEDED TO BE REPLACED. *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 28, 2004141,000 milesNY

A RECALL (04V596000) FOR THE UPPER BALL JOINTS HAS BEEN ISSUED FOR DODGE DURANGO MODELS 2000 -2003, HOWEVER THE CONSUMER HAS THE 1998 MODEL AND IS EXPERIENCING THE SAME DEFECT. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Dec 27, 2004MA

ALL OF THE VEHICLE'S BALL JOINTS HAD TO BE REPLACED. *NM THE CONSUMER STATED THAT THERE WAS A PROBLEM IN THE FRONT END OF THE VEHICLE. THE RECALL DID NOT INCLUDE THE CONSUMERS VEHICLE. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE AMOUNT SHE PAID FOR SERVICE. THE ABS AND BRAKE LIGHT CAME ON . THE RIGHT INNER TIE ROD ASSEMBLY WAS REPLACED. *TC *JB

Power Train › Transfer Case (4-wheel Drive)
Filed Dec 26, 2004117,230 milesKY

DRIVING APPROX. 25 MPH ON ICY ROAD, TURNED RIGHT ONTO ANOTHER ROAD AND "IT WAS AS IF YOU THOWED THE VEHICLE INTO NUETRAL". CAUSING VEHICLE TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE ROADWAY.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 26, 200494,635 milesAR

WHEEL FELL OFF DURANGO, DUE TO DEFECTIVE BALL JOINTS. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 23, 200469,625 milesTX

NOTICED SUSPENSION NOISE IN FRONT. DEALER IDENTIFIED DAMAGED UPPER BALL JOINTS AND REPLACED THEM BOTH.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 21, 200475,000 milesWV

NO INJURIES YET, BUT THE BALL JOINTS WENT BAD 3 YEARS AFTER PURCHASE IN 1998. HAVE COMPLAINED MANY TIMES AND RECALL HAS BEEN ISSUED STARTING FOR 2000 MODELS, HOWEVER, MINE IS 1998. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 21, 200464,000 milesNE

CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. HE TOOK VEHICLE TO DEALER FOR SERVICE, AND IT WAS DETERMINED THAT THE BALL JOINTS WORE OUT AND LOOSENED. *AK

Suspension › Front
Filed Dec 21, 2004132,848 milesMD

SUSPENSION; LEFT AND RIGHT UPPER AND LOWER BALL JOINTS REQUIRED REPLACEMENT. WORN SO BADLY THAT GARAGE UNABLE TO COMPLETE FRONT END ALIGNMENT. VEHICLE MILEAGE 132,848. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 14, 200446,000 milesMN

UPPER AND LOWER BALL JOINTS WORN AND NEEDED TO BE REPLACED. LUCKILY THIS WAS FOUND BY A MECHANIC AND THEY WERE REPLACED BEFORE THEY FAILED. HOWEVER, THIS WAS DONE AFTER THE WARRANTY PERIOD AT CONSIDERABLE COST TO MYSELF. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 14, 2004VA

WHEN I HAD MY 1998 DODGE DURANGO INSPECTED THIS PAST SUMMER THEY INFORMED ME THAT MY WHEELS WERE ABOUT TO COME OFF IN THE FRONT OF MY TRUCK. THEY TOLD ME THAT TO PASS THE INSPECTION AND FOR ALSO DUE TO THE FACT THAT THE WHEELS WOULD PROBABLY FALL OFF WITHIN A MONTH, THAT I HAVE MY FRONT UPPER BALL JOINTS REPLACED. I WAITED UNTIL NOW TO FILE THIS COMPLAINT BECAUSE THE DODGE DEALERSHIP THAT A RECALL WAS IN THE PROCESS FOR THE BALL JOINTS. I WAS PLEASED TO HEAR ABOUT THE RECALL FROM DODGE, HOWEVER ENRAGED WHEN I HEARD THAT THEY ARE ONLY FOR 2000-04 MODELS, HOW IT MAKES ANY SENCE BESIDES TRYING TO BE COST EFFECTIVE IS BEYOND ME. THE BALL JOINTS AS I WAS TOLD BY THE DODGE DEALERSHIP AND BY MY LOCAL MECHANIC ARE THE EXACT SAME IN MY 98 DODGE DURANGO AS THEY ARE IN THE 2000 MODELS. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 14, 2004VA

CONSUMER COMPLAINED ABOUT A STEERING PROBLEM. SHE WENT TO GET THE CAR INSPECTED, AND A STEERING PROBLEM WAS DETERMINED DUE TO THE BALL JOINTS.*AK

Steering
Filed Dec 13, 2004OH

1998 DURANGOS SHOULD BE RECALLED ALSO THEY ALL HAVE THE SAME BALL JOINTS AS THE OTHERS IN THE RECALL

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 13, 200485,400 milesKY

AT VERY LOW SPEEDS, SUCH AS PULLING IN OR OUT OF DRIVEWAY, CAN FEEL AND HEAR POPPING NOISES THROUGH THE FLOOR BOARDS. ALSO, THE STEERING WHEEL WOULD BE VERY LOOSE; IT TAKES ABOUT TWO INCHES BEFORE STEERING WHEEL IS ACTUALLY ABLE TO BE TURNED. HAVE TAKEN VEHICLE TO MECHANIC AND WAS INFORMED THAT UPPER AND LOWER BALL JOINTS, ON ALL WHEELS, ARE WORN OUT AND NEED TO BE REPLACED. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 13, 200447,943 milesMA

THE UPPER AND LOWER BALL JOINTS WERE REPLACED TWICE. THERE WAS A RECALL ON THE DODGE DURANGO. CONSUMER CONTACTED THE DEALER AND MANUFACTURER. CONSUMER STATED THEY WILL NOT DO ANYTHING TO HELP. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 13, 2004100,001 milesDC

CONSUMER STATED VEHICLE EXPERIENCED THE SAME PROBLEM AS MENTIONED IN THE RECALL REGARDING THE BALL JOINTS. CONSUMER CONTACTED DODGE THREE TO FIVE MONTHS AGO. HOWEVER SHE WAS TOLD THE RECALL WAS FOR THE 2000-2003 1/2 MODELS. *AK

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Dec 13, 2004IN

WHILE TRAVELING 55 MPH APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE,AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE BRAKE LINE AND HOSE NEEDED TO BE REPLACED. *AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 13, 2004IA

A LOUD KNOCKING WAS HEARD COMING FROM REAR. CONSUMER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT BOTH FRONT D UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION. *AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 11, 200468,000 milesCA

DODGE DEALER REPORTED THAT BALL JOINTS ON 1998 DODGE DURANGO HAVE EXCESSIVE WEAR AND REQUIRE REPLACEMENT. THE QUOTE TO REPLACE EXCEEDED $2000 AND I WAS TOLD AT THE TIME THAT THE RECALL WAS PENDING. I AM THE ORIGINAL OWNER, VEHICLE MILEAGE IS 76,898. VIN IS [XXX]. I SEE THAT THE RECALL IS FOR 2000 THROUGH 2003 AND THAT WARRANTY ON 2000 THRU 2003 MODELS WAS EXTENDED TO 100,000 MILES FOR BALL JOINTS. IS THERE ANY RECOURSE? ISN'T THIS THE SAME SUSPENSION DESIGN AS THE 2000 MODEL? I ALSO REPLACED THE REAR AXLE IN 2003 FOLLOWING A TOTAL FAILURE RESULTING IN REAR LOCKING UP AND SHEARING THE U-JOINT AND DROPPING THE DRIVE SHAFT WHILE DRIVING. REPLACEMENT COST EXCEEDED $3000 AND I WAS TOLD AT THE TIME THAT THIS IS A KNOWN PROBLEM WITH DURANGO'S AS WELL. *JB UPDATED 07/24/2012* JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 11, 200448,000 milesNY

I OWN AN 1998 DURANGO THAT REQUIRED ALL THE BALL JOINTS TO BE REPLACED AT RELATIVELY LOW MILEAGE. THE MECHANIC FELT THEY WERE READY TO COLLAPSE. ACCORDING TO CHRYSLER THE BALL JOINTS ARE THE SAME DESIGN AS THOSE CURRENTLY BEING RECALLED ON LATER MODELS. WHY AREN'T 98 AND 99 MODEL YEAR DURANGOS BEING RECALLED? *JB

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 11, 200498,743 milesWI

1998 DODGE DURANGO WITH LEFT TURN STEERING PROBLEMS. SHOP GREASED THE CV JOINTS BUT NOW IS TELLING ME BECAUSE OF BAD DESIGN THAT IS THE SAME AS WHAT IS HAPPENING WITH 2000-2003 I HAVE TO SPEND $1,150 ON NEW UPPER AND LOWER BALL JOINTS. *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 10, 2004VA

I PURCHASE MY 1998 DODGE DURANGO IN FEBRUARY OF 2004. AFTER TWO MONTHS PROBLEMS WITH BRAKES AND UPPER AND LOWER BALL JOINTS BEGAN (BOTH FRONT TIRES) WITH THE DRIVER SIDE BEING THE WORST. I HEARD CLICKING WHEN I WOULD TURN THE STEERING WHEEL TO THE LEFT AND THOUGHT IT COULD BE THE CV JOINT. I TOO K THE VEHICLE TO BRAUNING AUTOMOTIVE AND THEY FOUND THE PROBLEM AND GAVE AN ESTIMATE OF $1500.00 IN REPAIR COSTS. I PURCHASED THE PARTS MYSELF AND MY FATHER REPLACED BOTH THE UPPER AND LOWER BALL JOINTS THE FOLLOWING DAY. ( I AM DOUBTFUL HE STILL HAS THE OLD PARTS - BUT I WILL ASK) THIS WAS BACK IN APRIL 2004 AND I AM HEARING THE CLICKING YET AGAIN. WHEN MY FATHER WORKED ON MY CAR HE TOLD ME THERE WAS A BOLT THAT WAS PARTIAL SCREWED IN AND THE THEADS HAD ACTUALLY BEEN STRIPPED OFF. HE HAD TO CHANGE THE BOLT AS WELL. THE CLICKING SOUND IS ALMOST SOUNDS LIKE TWO PIECES OF METAL ARE SLAMMING TOGETHER. THIS DOES NOT HAPPEN WHEN I AM DRIVING STAIGHT . I ONLY HEAR IT WHEN I TURN. I HAVE 3 CHILDREN AND DON'T HAVE THE MONEY TO REPAIR THIS PROBLEM. I HEARD ON THE RADIO A LITTLE BIT ABOUT THIS. I DON;T KNOW IF THIS IS AN ACTUAL RECALL OR IF IT MAY BECOME A RECALL. I DON'T WANT TO HAVE AN ACCIDENT LIKE THE OTHERS BEFORE SOMETHING IS DONE ABOUT THIS.*AK

Suspension › Front › Control Arm › Upper Ball Joint
Filed Dec 10, 200484,000 milesNY

WITH REGARD TO THE POTENTIAL RECALL OF DURANGOS AND DAKOTAS IN MODEL YEARS 2000-2003, I WOULD URGE YOU TO CONSIDER STARTING THE RECALL IN THE 1998 MODEL YEAR. I HAVE HAD TO REPLACE MY BALL JOINTS, AND I'VE READ ABOUT NUMEROUS OTHERS THAT HAVE HAD TO DOTHE SAME ON THE DOC (DURANGO OWNERS CLUB) FORUM (WWW.DURANGOCLUB.COM). FYI - THE DATE OF INCIDENT IS THE ESTIMATED DATE OF REPLACEMENT OF THE BALL JOINTS.*AK

Suspension › Front › Control Arm › Lower Ball Joint
Filed Dec 10, 200473,366 milesVT

1) ABS AND BRAKE LIGHTS CAME ON, WHINING NOISE FROM FRONT END 2) DEALER DETERMINED BALL JOINTS IN FRONT AND WHEEL BEARINGS IN SERIOUS SHAPED, LAUGHED AT HOW I WAS JUST DRIVING ON THE HIGHWAY SINCE THE LIKELIHOOD OF THE WHEELS FALLING OFF WAS SO HIGH.*AK 3. DEALER INSTALLED 2 HUB BRAKES, BEARINGS IN FRONT ($1025.30 COST) AND OVERHAULED REAR DIFFERENTIAL, BEARINGS WORN AND EXCESSIVE MOVEMENT IN PINION ($924.48). * NOW I HEAR NHTSA HAS DISCOVERED THIS ON 00-03 DURANGOS (MINE IS A 98) AND WANTS CHRYSLER TO RECALL THEM. I PAID ALL THIS MONEY TO CORRECT A PROBLEM EVEN THE FEDERAL GOVERNMENT SAYS IS CHRYSLER'S FAULT. THEY SHOULD GIVE ME AT LEAST A CREDIT FOR FUTURE REPAIRS.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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