53 complaints record an odometer reading. Failures cluster around 0–10,000 miles.
Most common 2019 Ram 3500 problems
26 of the 138 complaints (19%) are about the fuel system.
Component
Reports
Crashes
Fires
Injuries
Fuel System, Diesel · fuel system
23
1
0
3
Fuel/Propulsion System · fuel and propulsion system
16
0
0
0
Power Train · transmission
15
3
0
0
Engine
15
1
3
0
Electrical System
12
1
1
0
Unknown or Other
6
2
1
1
Structure › Body · body and frame
6
0
0
0
Steering
5
1
0
1
Service Brakes · brakes
5
1
0
0
Tires › Tread/Belt
4
0
0
0
14 safety recalls
Part 573 reports
Air Bags › Side/Window › Curtain › Inflator25V824000
Filed Dec 1, 20251,589 vehiclesChrysler (FCA US, LLC)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk. An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy. Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 4, 2025.
Air Bags › Side/Window › Curtain › Inflator25V010000
Filed Jan 16, 20256,066 vehiclesChrysler (FCA US, LLC)
Defect. Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk. An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy. Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Structure › Body › Tailgate › Hinge and Attachments22V904000
Filed Dec 8, 20221,224,078 vehiclesChrysler (FCA US, LLC)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
Risk. An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
Remedy. Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
Filed Mar 10, 2022370,437 vehiclesChrysler (FCA US, LLC)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Risk. An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Remedy. Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
Filed Jan 27, 2022171,789 vehiclesChrysler (FCA US, LLC)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Risk. Reduced visibility increases the risk of a crash.
Remedy. Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
Filed Nov 12, 2021222,410 vehiclesChrysler (FCA US, LLC)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
Risk. An engine stall increases the risk of a crash.
Remedy. Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Engine and Engine Cooling › Engine › Oil/Lubrication21V439000
Filed Jun 10, 202132,002 vehiclesChrysler (FCA US, LLC)
Defect. Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Risk. Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Remedy. Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
Filed May 27, 2021447,985 vehiclesChrysler (FCA US, LLC)
Defect. Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Risk. Wheel separation can cause a vehicle crash.
Remedy. Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
Back Over Prevention › Sensing System › Camera20V191000
Filed Sep 10, 2020319,610 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk. The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy. Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Engine and Engine Cooling › Engine › Oil/Lubrication20V511000
Filed Aug 27, 202032,318 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
Risk. A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Remedy. Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
Filed Apr 9, 202037,580 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Risk. A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy. Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Filed Jan 24, 202087,431 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Risk. The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
Remedy. Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper19V635000
Filed Aug 29, 20195,495 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.
Risk. The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.
Remedy. FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.
Filed Jun 27, 2019499 vehiclesChrysler (FCA US LLC)
Defect. Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.
All 14 campaigns on file, newest first.
What owners reported
Newest filings
Unknown or Other
Filed Oct 29, 2026NY
All left rear wheel studs sheared off while traveling at 70mph 325 miles from home. This catastrophic failure was the direct result of recall Y26 not being preformed by Chrysler Corporation. This unsafe condition placed me and others on the highway in an extremely dangerous situation. When I was first notified of this recall I went to the dealer where I purchased the truck and was told the parts were on back order and they would notify me when the parts came in. That was in 2020. Since then I have been to three different dealers who told me the same thing. Parts never came in. Now my truck is disabled far from home and the dealer is telling me that he has only one out of four kits necessary to complete the recall. The other kits are back ordered with not date of expected arrival. I asked if that meant a week, month, or what time frame and his reply was he did not know. He did state that he didn’t expect them this year! I was stranded 325 miles from home, had to sleep along side the busy Highway with cars and semi trucks whizzing by me less than 10 feet away all. Ight and half of the next day.
Air BagsCrash1 injured
Filed Oct 7, 2026CA
On [XXX], I was involved in a serious collision while operating a 2019 Ram 3500 Laramie Crew Cab dually in California. I was traveling westbound when another vehicle traveling northbound failed to stop at a posted stop sign and entered my path. I applied my brakes but was unable to avoid colliding with the passenger side of the other vehicle. Following the collision, both vehicles left the roadway and entered an orchard. My truck sustained extensive damage and was subsequently declared a total loss. Despite the severity of the collision, none of the airbags deployed. I am concerned that the supplemental restraint system may not have operated as designed, potentially increasing my risk of injury. I sought medical evaluation at an emergency department the following day. I also maintained a paid subscription to the vehicle's connected emergency assistance services. I expected the vehicle to initiate an automatic emergency notification following a serious collision, but to my knowledge, no automatic emergency call was initiated. I did not manually activate the SOS button. I am concerned that the automatic collision notification system may not have functioned as intended, potentially delaying emergency assistance. Whether the impact met the manufacturer's airbag deployment thresholds, and whether the vehicle was equipped and configured to initiate automatic emergency assistance under these circumstances, remains UNKNOWN. The vehicle is currently at a collision repair facility and
Electrical SystemCrash
Filed Sep 29, 2026CA
On my 2019 RAM 3500, I reported a problem with th eNHSTA back in 2023, and NO response yet. This is about the integrated brake controller, that provides NO electrical signal to stop the towed trailer at speeds what apear to be below 35MPH. This is a very dangerous failure on these trucks.
Engine
Filed Sep 23, 2026SC
1. Engine failed while driving. 2.This could have caused an accident if I were at highway speeds. 3. The cause of failure was a spent bearing on piston #3 due to lack of oil. 4. Per my mechanic an engine or rebuild kit is needed. This was a reported complaint in March of this year with a complaint number of #11724554. Their was no warning or low oil lamp which was a recall for some 2019 Rams, however my VIN was not included in that recall.
Fuel/Propulsion System
Filed Jun 15, 2026WA
HAD RECALL FOR HIGH PRESSURE FUEL PUMP COMPLETED IN 12/2022 AND THE NEW PART HAS PREMATURELY FAILED CAUSING DEBRIS TO GO INTO THE FUEL SYSTEM. THE NEW PART WAS TO PREVENT THIS ISSUE FROM HAPPENING AND IT SEEMS THAT FAILURE AFTER ONLY 3 YEARS MEANS THAT A DEFECTIVE PART WAS INSTALLED OR SOME FORM OF IMPROPER INSTALLATION OCCURRED.
Power Train
Filed May 14, 2026MA
While driving transmission just died would only go in reverse. lucky it happened at midnight so there was no traffic and was able to pull over safely. I drove truck home in reverse has I was only about 1000ft from house. Checked transmission fluid was burnt and all black. there was no warning signs check engine light came on just has it happened. I then ordered a aftermarket transmission and had it installed . When old transmission was sent back for core was told under drive and overdrive clutch packs are welded together. Was not brought to dealer because warranty was already up. didn't think to keep codes that populated when check engine light came on there was about six all seemed to do with shift solenoids. I am filling this out in case others have had same issue and maybe its a defect seems like low miles for this to have happened.
EngineFire
Filed Mar 23, 2026150,000 milesNC
The contact owned a 2019 Dodge Ram 3500 towing an empty container. The contact stated that while the vehicle was being driven uphill at unknown speeds, it unexpectedly caught fire. No warning lights illuminated. There were no reported injuries, air bag deployment, or police report. The fire department was on the scene, extinguished the fire, and provided a fire report. The fire chief was unable to determine the cause of the fire due to the extensive damage. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000. The vehicle was deemed a total loss by the insurance company.
Engine and Engine Cooling
Filed Mar 16, 2026108,000 milesSC
The contact owns a 2019 Ram 3500. The contact stated that while driving at an undisclosed speed, the engine made an abnormal rattling sound. The vehicle was towed to an independent mechanic; however, the vehicle was not yet diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.
Engine
Filed Mar 16, 2026PA
Driving along normal and the engine started knocking, then the noise went away and about three miles later the engine started knocking extremely loud as I attempted to get off the road safely the engine locked up, I opened th hood and seen the engine connecting rods broke out of the engine and it now has holes in the block, and needs a total replacememt
Engine
Filed Mar 9, 2026214,000 milesCA
The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 55 MPH, a warning light for the exhaust system illuminated, and the vehicle stalled. The vehicle was pulled over to the side of the road, and the vehicle failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed, but the vehicle was not repaired. An unknown dealer was contacted and confirmed that the VIN was not under recall. The manufacturer was notified of the failure and confirmed that an unknown recall repair was previously completed on the vehicle. Upon investigating the failure online, the contact related the failure to NHTSA Action Number: EA23001(Fuel System, Diesel). The failure mileage was approximately 214,000. The VIN was not available.
Power Train
Filed Feb 24, 2026OH
While entering the interstate highway and accelerating to merge into traffic the transmission would not shift properly and check engine light came with code p0871. I could not fully control the speed to keep up with traffic due to the erratic shifting of the transmission and was nearly rear ended by another vehicle also merging into traffic. This could have caused a multi vehicle accident at highway speed of 65 MPH. The p0871 code is transmission fluid pressure sensor / switch c circuit range/performance. There have been previous recalls with this transmission for the same problem but my vin was not listed. Transmission would not shift properly until code is reset with scan tool.
Air Bags
Filed Jan 23, 2026NC
I lost trailer brakes, hydraulic controller not working. traction control light is on along with my airbag and my abs light comes on at times. NO REPAIRS WERE DONE YET. DEALER STATES ORC MODULE NEEDS REPLACEMENT. I believe this is an reoccurring issue.
Air Bags
Filed Oct 21, 2025VA
Recurring water intrusion through firewall/wiper cowl causes electrical corrosion and loss of vehicle communication (CAN bus). Dealer repeatedly documented: • 05/19/2022: “Cowl drains clogged; water entering passenger side” (Invoice #XXX). • 08/15/2025: “Water intrusion through firewall due to wiper cowl drains being clogged with organic debris; water found in passenger kick-panel connector” (Invoice #XXX). Resulting failures include: • BCM shorted (02/16/2022 – replaced). • HVAC module failure (10/15/2022 – replaced). • Intermittent CAN bus, loss of gauges while driving (09/04/2025 – Invoice #XXX; dealer suspects internal corrosion from prior water leaks). • 10/16/2025: Dealer states “old water damage to BCM causing corrosion on circuit board and disrupting bus circuits”; BCM replaced again (Invoice #XXX). • 10/20/2025 (current): Dealer states “ORC (airbag module) dead on bus; ABS module loss-comm with ORC; replace airbag module” (Workorder #XXX). The truck has lost instrumentation and safety systems in rain, with airbag and ABS communication currently inoperative. This is a safety defect; seeking investigation and manufacturer remedy/reimbursement. Injuries/Crashes: None, near-miss due to loss of gauges. Dealer: Hall Chrysler Dodge Jeep Ram, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Power Train
Filed Jul 22, 2025SC
Sometimes when I first start the truck and drive off, I find out that I have no throttle response at all. No smoke or abnormal noises, just a dead pedal. Then after I stop the truck and take off again it works perfectly normal. I've heard of others having this problem but haven't heard of a fix. I also can't duplicate the problem; it has only happened a couple times. I did check for any codes which I did not have any.
Engine and Engine Cooling
Filed Jun 24, 202555,000 milesNY
The contact owns a 2019 Ram 3500. The contact stated that after accelerating from a red light and while driving approximately 30 MPH, there was an abnormal ticking sound coming from underneath the hood, and the vehicle started to decelerate. The contact coasted to the side of the road and inspected the engine while attempting to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer, who diagnosed that a rod had fractured in cylinder #1, causing the engine to fail. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included. The failure mileage was approximately 55,000.
Power Train
Filed Apr 27, 2025TX
Radio some time turns off by it's self. Transmission has locked up in park after driving and put in park ,and will not go into any other gear, unless truck is turned off. After turning truck back on it will engage into preferred gear. It has done this for few time since February.
Unknown or OtherCrash
Filed Apr 2, 2025ID
Firstly, I have contacted Ram about the issue and they said I can't do anything about it. It's a safety feature and it absolutely is the total OPPOSITE of a safety feature! When on icy roads, with traction control off, and in four-wheel drive, if the truck starts sliding, it cuts the power to the wheels when I need power to pull out of the slide. I've been driving in icy / snowy conditions since I was 14 years old and I'm now [XXX] . Since it cut power to the wheels, the truck continued to slide off into the ditch causing major front end damage. If there had been a person walking their dog there, they would have been killed. This happened at about 15 mph and was totally preventable if I had had control of the vehicle instead of a computer! I don't even understand what the traction control button being turned off actually does because apparently it doesn't do anything. Also, I about got thrown through the windshield when the automatic brakes came on thinking I was going to rear-end some one who was not going to be there by the time I got there! Again, not a safety feature! There definitely needs to be a way to turn these systems off completely. If I remove the fuse for the traction control system it unfortunately affects other systems as well. So that is not an acceptable fix. In my opinion, people are putting far too much trust in computer systems. I do not believe there should be a computer in control of a vehicle at any time. You will never get me in a" "self-driving car!"
Electrical System
Filed Jan 21, 2025133,000 milesNM
The contact owns a 2019 Ram 3500. The contact stated while driving at approximately 45 MPH, the Cruise Control was unintendedly disabled and remained inoperative. The failure occurred on several occasions. No warning light was illuminated; however, the "Electronic Stability Control System Malfunctioning" message was displayed on the instrument panel. The vehicle was taken to a dealer to be diagnosed; however, the result was unknown. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 133,000.
Engine
Filed Jan 2, 202560,000 milesNY
The contact owns a 2019 Ram 3500. The contact stated while driving at undisclosed speeds, there was an abnormal ticking sound coming from the vehicle. There was no warning lights illuminated. Additionally, the vehicle went into LIMP Mode, and the turbo charger became inoperable. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 60,000.
Engine and Engine Cooling
Filed Nov 15, 2024135,000 milesGA
The contact owns a 2019 RAM 3500. The contact stated that while driving at 45 MPH, he heard an abnormal squealing sound emanating from the engine compartment, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 135,000.
Suspension
Filed Nov 12, 2024CA
Front driver side. The chassis weld is broken. It’s a weld that holds the coil spring bucket. I also notice bad welds on the frame.
Exterior Lighting
Filed Oct 2, 2024FL
I have problem with rear window light water leak. This light has water leak and I have a lot of water after each rain. Many of my things were destroyed because of this. I know RAM has reacalls for this huge problem, but they denied to fix my car, because there is no this recall under my VIN. But I read a lot of comments on RAM forums and many people complaining about this issue. I also saw that some people were able to fix it under the recall but I don't have any idea who I should contact for help. I need them to fix this issue in my car also, because this is manufacture issue not because of me
Fuel System, Diesel
Filed Sep 12, 2024CA
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel); and would like to be removed from the recall distribution list. The local dealer was contacted. The manufacturer was contacted.
Unknown or Other
Filed Aug 1, 2024TX
We repaired the recall #W03-2019-2020 D Transmission Valve Body with our local dealer Sunland Park Dodge on 5/1/24 but continue to get this same recall. The dealer has not reported that the recall has been fixed. What can I do to report this issue.
Power TrainCrash
Filed Jul 16, 2024TX
I placed my truck in park and got out to close the door to my hangar. I turned around and my truck was rolling forward. It rolled into a small two seat plane and pushed it into another plane causing significant damage. When I saw what was happening I ran to the truck but got to it a little too late. I went to put the truck into park, but it was already in park. This confused me a lot because this is not suppose to happen. This morning after I started my truck I tested the gear shifter and to my surprise I am able to shift the truck out of park and all the way into drive for about 1 second or more after removing my foot from the brake. You should not be able to shift a vehicle out of park when your foot is not on the brake. After this incident I have gone online and have ready about large recalls for similar issues with RAM trucks and vans. I even seen some issues posted about my same year truck. Ram had a recall that ended with year model 2018 vehicles for this, but I dont think the issue was resolved completely, or there is a different issue causing this that needs to be investigated. I took a couple videos to prove that my truck shifts out of park without the brake being depressed.
SteeringCrash1 injured
Filed May 15, 2024146,927 milesSC
The contact's employer owns a 2019 RAM 3500. The contact stated that while an employee was driving at approximately 35 MPH, the steering wheel became inoperable, the vehicle went off-road and crashed into a tree, swiping the passenger's side mirror, the front passenger's hubcap, and the bed of the vehicle. The vehicle was taken to the workplace. There was no police report filed. The contact stated that the employee had a bruise on the right arm and a small cut on the right cheek. The dealer was contacted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 146,927.
Engine
Filed May 6, 202487,000 milesNC
The contact owns a 2019 Ram 3500. The contact stated that he observed a check coolant level warning message on the display screen. Additionally, when coolant was added to the vehicle, the contact became aware that the check coolant warning light was illuminated after driving five miles. The vehicle was steered to the side of the road and the contact became aware that the coolant reservoir was empty. The vehicle was taken to a dealer where it was diagnosed that the EGR and head gasket needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was taken to a dealer again where it was diagnosed that EGR fluid was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 87,000.
Electrical SystemFire
Filed Mar 8, 2024GA
All of my fuse are lose, also the dealership installed a new high pressure fuel pump under recall and now it’s whining and now my pcm is over charging my batteries!!!
Fuel System, Diesel
Filed Feb 20, 2024NH
The contact owns a 2019 RAM 3500 Big Horn. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer was contacted stated they was waiting for parts. The manufacturer was contacted several times and were unable to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms recall incomplete.
Electrical System
Filed Feb 8, 2024TX
P2609 code. Grid Heater Relay. A P2609 code indicates an issue with the intake air heater system voltage or performance and often means the grid heater bolt is failing and has lost its ability to conduct current. There is currently a recall for 2021-2023 models; NHTSA campaign number 23V060000 for the same issue. My truck has 50,972 miles on it.
Structure › Body
Filed Feb 3, 2024WA
Tailgate has been on recall repairs. However, it is still dropping but with less frequency.
Tires
Filed Nov 29, 2023OH
NEXEN RADIAN HTX tires supplied on new 2019 RAM 3500 DRW. 19,920 miles, Front tires while towing 5th wheel RV began to shake a various speeds. With or without RV attached. RAM dealer indicates belts in both front tires have begun to separated. RAM Service rep stated they have seen this alot with NEXEN Tires.
Electrical System
Filed Nov 9, 2023CA
Poor throttle respond when doing lane change, really really poor throttle respond, especially when doing lane change the throttle supper slow respond can causing a rear end from the safe on incoming lane changed distance to unsafe distance after the lane changed, this seriously can causing the crash by the rear end from the vehicle on the back. It also happened when merge into freeway when throttle is very important for driver to adjust the speed to make vehicle merge into the traffic smoothly. Reported to dealer service manager everytime drop vehicle for servicing but CAN NOT fix the issue. This happened when the dealer upgraded new calibration for power train by other recall. But before power train upgraded my vehicle dont have this poor throttle respond issue at all.
Fuel System, Diesel
Filed Nov 6, 2023FL
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact stated that the failure had been reoccurring for a year. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Engine
Filed Oct 3, 2023OR
The vehicle info on the dashboard tells me "Exhaust System Service Required See Dealer" and the check engine light came on. Took the vehicle to the dealer who cleared the DTC's with no resolution to the problem and sent me on my way. Problem returned within 150 miles, codes cleared. Problem returned again with same notice on the dash board and check engine light. Called a different dealer who said get it in right away, the truck will go into limp mode within a certain mileage range. Went to another dealer with the same results. Codes cleared, check engine light went off and no resolution to why this happens. Was told if it happens again bring it back.
Fuel System, Diesel
Filed Sep 21, 2023TX
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Parking Brake
Filed Jul 14, 202363,000 milesAZ
The contact owns a 2019 Ram 3500. The contact stated that while attempting to park the vehicle, the electronic parking brake was engaged, and the vehicle inadvertently shut off and failed to restart. The dealer was contacted and confirmed that the failure was a known failure. The dealer advised the contact to disengage the electronic parking brake to restart the vehicle. The contact stated that he followed the instruction of the dealer, and the vehicle restarted; however, the check engine warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that a secondary lever chafed the electrical wiring underneath the dashboard and caused the vehicle to shut off when the electronic parking brake was engaged. The dealer informed the contact that the dashboard needed to be disassembled to secure the electrical wiring. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed; however, no additional assistance was provided. The failure mileage was approximately 63,000.
Steering
Filed Jun 8, 2023IN
I have concerns about the ball joints on my Ram 3500 they have been replaced 4 times under warranty. Each time the truck becomes hard to keep under control and wonders back and forth while driving. This is a known issue with Ram
Electrical System
Filed May 28, 2023FL
When truck is in cruise control on with driver assist on, if I run off side of road and go over the ridges on the side that alert driver my ABS light comes on saying my driver assist and my cruise control can no longer be used and my ABS breaking system requires a mechanic. If I reset my system all goes back to normal till I go over rough road or ridges. I have less than 10,000 miles on truck. From what I hear from other Dodge owners this is a common occurrence. This has happened on three different occasions.
Electrical System › Integrated Trailer Brake Control
Filed Apr 19, 202320,000 milesCA
The contact owns a 2019 Ram 3500. The contact stated that on various occasions and while driving at various speeds with a trailer attached, the brake pedal was depressed; however, the trailer brakes failed to respond. No warning lights were illuminated. The vehicle was taken to two independent mechanics, where the failures could not be duplicated. The failure recurred. The vehicle was taken to a local dealer, where it was diagnosed that the electronic trailer brake controller needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 20,000.
Engine
Filed Mar 28, 202375,000 milesTX
The contact owns a 2019 Ram 3500. The contact stated that while depressing the accelerator pedal, the vehicle was leaking fuel, causing the vehicle to fail to accelerate and exceed 5 MPH. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed that the variable turbo actuator had failed and needed to be replaced. The vehicle had been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.
Fuel System, Diesel
Filed Feb 17, 202320,000 milesUT
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that while driving at approximately 65 MPH, he depressed the accelerator pedal to change lanes, and the vehicle shuddered and almost stalled. The contact stated that the "check fuel filter" light was illuminated. The contact stated that the failure lasted for a few seconds then the vehicle resumed normal operation. The contact stated that the failure was intermittent but had started to occur at various speeds. The contact stated that "possible water in fuel" warning light had started to become illuminated. The contact drove the vehicle to a dealer where it was not diagnosed or repaired. The contact was advised by the dealer that the recall repair parts would take years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000. Parts distribution disconnect.
Engine and Engine Cooling
Filed Feb 17, 2023120,000 milesTX
The contact owns a 2019 Ram 3500. The contact stated while driving 75 MPH with the cruise control activated, the vehicle stated to decelerate without warning. The contact pulled over on the side of the road and examined under the hood and noticed oil on top of the engine. The vehicle was towed to the dealer who stated that the vehicle was experiencing a similar failure to NHTSA Campaign Number: 20V511000 (Engine and Engine Cooling, Electrical System) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 120,000.
Power Train
Filed Feb 17, 202360,000 milesTX
The contact owns a 2019 Ram 3500. The contact stated while driving 60 MPH, the transmission failed to shift as designed. The contact pulled over on the side of the road and turned off and restarted the vehicle, and the vehicle started operating normally. The vehicle was taken to the dealer and the mechanic stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the type of transmission was not under warranty. A case was filed. The failure mileage was 60,000.
Electrical System
Filed Jan 11, 2023TX
I had a parasitic draw on my battery that became progressively worse to the point that a jump no longer worked to start the vehicle. I bought a brand new battery and it was completely dead within 24 hours even though I had only driven the vehicle about 5 miles and had the vehicle off for over 23 of these hours. I replaced the battery again and left the vehicle running while loading for a trip and 30 minutes later the battery started to release smoke from overheating. Wires and plastics around the battery were starting to melt so I completely disconnected the battery. This 2nd new battery was also dead within 24 hours of purchase. I took the vehicle to a Ram Dealership and after a lot of testing over multiple days they identified the problem as a parasitic draw from the ABS module. Please note the parasitic draw occurred whether or not the vehicle was turned on. After the dealership changed the ABS module and both batteries the vehicle has been operating ok although I still receive low battery power notices which restricts certain vehicle functions every few days. I have to turn the engine off and on to reset the error.
Fuel/Propulsion System
Filed Dec 28, 2022MN
This vehicle has a safety recall I. The high pressure fuel pump. The dealership says they’re unable to provide resolution due to part’s availability. Reasonable time has been allowed and yet, no repairs have been made. The manufacturer should be required to buy back the vehicle or replace it at no cost to me.
Fuel System, Diesel
Filed Dec 20, 2022PA
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Fuel System, Diesel
Filed Dec 20, 2022AZ
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number 21V88000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Fuel System, Diesel
Filed Dec 13, 2022AZ
The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact called three local dealers, who all confirmed that the parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Fuel/Propulsion System
Filed Nov 30, 2022OH
We have this truck at our dealership and are unable to sell do to this recall. Recall has been out since November 12th 2012 and through Nhtsa it shows that it can be completed. I've talked with Ram recall assistance and they state that this truck is not able to have the recall completed and I asked for a buy back and they said I need to talk with my local dealer to start that process. I called our local dealer and they said they have never heard of that and are unable to help. They did say they have the part in stock to complete the recall however Ram will not release it to the 2019's and they can only do the 2020's recall which is the same thing.
Complaints 1-50 of 138, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 1, 2025. Source: NHTSA Office of Defects Investigation.