Chrysler (FCA US, LLC): Engine and Engine Cooling › Engine › Oil/Lubrication
Chrysler (FCA US, LLC) reported this defect to federal regulators on Jun 10, 2021 and put the number of vehicles at risk at 32,002. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
The risk
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
The remedy
Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Ram 3500 | 116 | 11 | 7 | 6 |
| 2020 Ram 4500 | 4 | 10 | 0 | 0 |
| 2020 Ram 5500 | 8 | 10 | 1 | 1 |
| 2019 Ram 3500 | 138 | 14 | 5 | 12 |
| 2019 Ram 4500 | 6 | 10 | 0 | 0 |
| 2019 Ram 5500 | 12 | 10 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V439000.
Full record for the 2020 Ram 3500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →