Chrysler (FCA US LLC): Engine and Engine Cooling › Engine › Oil/Lubrication
Chrysler (FCA US LLC) reported this defect to federal regulators on Aug 27, 2020 and put the number of vehicles at risk at 32,318. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
The risk
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
The remedy
Chrysler will notify owners, and dealers will flash the engine calibration software to enhance the engine warm up protection, free of charge. The recall began September 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W57.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Ram 3500 | 116 | 11 | 7 | 6 |
| 2020 Ram 4500 | 4 | 10 | 0 | 0 |
| 2020 Ram 5500 | 8 | 10 | 1 | 1 |
| 2019 Ram 3500 | 138 | 14 | 5 | 12 |
| 2019 Ram 4500 | 6 | 10 | 0 | 0 |
| 2019 Ram 5500 | 12 | 10 | 1 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V511000.
Full record for the 2020 Ram 3500 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →