2019 Ram 3500 complaints

Went to start and nothing, battery is OK has a quick flash of fuel filter service. and still have 35% left according to the truck. I am guessing it is the fuel pump issue awaiting what the dealership states it has only 36000 miles so its still under warranty.

It has been a year since notified of recall that is open for fuel system and the dealership told me today that no fix has been identified yet

The contact owns a 2019 Ram 3500. The contact received a notification for NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, a vibration was felt and heard coming from the front passenger’s side wheel area. No warning lights were illuminated. The vehicle was taken to a local dealer for routine services, the contact made the mechanic aware of the failure; however, the failure could not be duplicated. The contact stated that after he left the dealer, he felt a vibration coming from the front passenger’s side wheel area as the tire pressure warning light illuminated. After the contact pulled over, he noticed the front passenger’s side tire was damaged and had a significant amount of tread coming out. The vehicle was taken to an independent mechanic to replace the tire. The vehicle was taken back to the dealer for replacement of the rear end due to an unknown recall and the contact made them aware of the failure again; however, the failure could not be duplicated. The contact stated that after changing the front passenger’s side tire three previous times and the wheel bearing, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 15.

The contact owns a 2019 Ram 3500. The contact stated that while driving at various speeds, the vehicle lost motive power and failed to accelerate. The fuel mileage had decreased. The fuel warning light was flashing on and off. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 21V880000 (Fuel System, Diesel). The manufacturer was notified of the failure, but no additional assistance was provided. The approximate failure mileage was 41,000.

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. Parts distribution disconnect.

There is the known recall for my truck. 2019 Ram 3500 with Cummins diesel engine. The CP4 high pressure fuel pump if prone to failure and can cause the vehicle to immediately stall and possible causing serious injury. (Y78/NHTSA 21V-880) I took my truck in and was told parts are not available for 2019's. I called FCA customer service today and was told that the parts are available but only for vehicles with failed high pressure pumps. So I need for my pump to fail and possible injure or kill myself or someone else and they will complete the recall? Makes no sense. The consumer stated contacted Ram customer service and informed computers were down. Customer service couldn't provide an update for the recall.

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Ram 3500 equipped with Nexen Tires. Tire line: Rodian HT, Tire Size 235/80R17, and DOT Number: unknown. The contact stated that while driving at approximately 50 MPH, the driver's front tire blew out and he noticed a bulge on the sidewall of the tire. The local dealer and the manufacturer were not contacted. There was no further information provided. The tire failure mileage was 24,096.

The contact owns a 2019 Ram 3500. The contact received notification NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs as the recall notice was received a year ago. The local dealer was notified of the recall notice and confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms part are available.

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

My truck has sone issues that require the PCM to be flashed .. however i have an open recall for the fuel pump and the dealership cannot move forward with fixing my truck until the recall is fulfilled ... i contacted FCa and there is no date for the parts to be made for my recall and i am unable to drive my truck due to the hood up on the recall parts ... this recall has been open for a while and the parts shoukd be available at this time to move forward .. can you please look into this and help

Front differential locked up without notice on highway at highway speed and almost lost control of my vehicle. Due to the front different locking up, the front driveshaft broke but did not come completely off right away and almost came through the floor of my vehicle. The floor where the drivers feet rest right underneath the brake pedal and gas pedal bent up a few inches and is almost touching the pedal. Pieces of the driveshaft flew out all over the highway and could have injured or killed someone else if it wasn’t early AM when roads were empty. Dash cam footage shows the moment it happened, it felt and looks like I hit a land mine. Front differential needs complete replacement, there is a hole in my frame and much more was damaged due to this. Towed into dealer and manufacturer denied warranty claim. Arbitration determined it was a warrantable item and a lemon but the manufacturer still refuses to do anything about it except repurchase the vehicle at a discounted price. Very scary.

The contact owns a 2019 Ram 3500. The contact stated he noticed the air of the front passenger side tire was low. The vehicle was taken to the dealer and they stated that there was a leak on the inside of the rim that caused the air of the tire to release. The rim was replaced. The contact stated that after several months the front driver-side tire was flat. The vehicle was taken to the dealer and they stated that there was a leak on the inside of the rim as well. The rim was not replaced. The manufacturer was contacted and they stated that they would not cover the rims. The failure mileage was 27,000.

Vehicle # 76 MD Tag # 3DS2550 a 2019 Dodge Ram pick up truck was parked at our facility on 7/6/22 at approximately 4:15 p.m. At 5:50 p.m. the truck was observed fully engulfed in flames, we attempted to extinguish the fire but were unable to do so. The Howard County Maryland Police and Fire Deportment were contacted and responded. ( Police Incident # 2259220 Fire Incident # 2022-020323) The vehicle and equipment on the truck are a total loss additionally the heat generated from the fire damaged other company vehicles. Fortunately, the fire was contained and did not spread to adjacent vehicles or buildings. We were awaiting notification that recall could be completed inasmuch as parts for the recall were on backlog and not available.

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

Recall repairs not being made in a timely manner. It has been 7 months since recall.

Last week this took place: 2019 Ram 3500 Dual rear wheels AISON transmistion is outfitted with factory trailer brake module. Was hauling a horse trailer near 30,000 lbs to a horse show, caravaning with crew pulling a second horse trailer about the same weight with a 2020 Ram 3500 (Vin #3C63RRNL7LG242818 (see separate complaint)) . All connections checked before departure. ABS warning light went on a few days before then disappeared. When braking, no trailer brakes engaged. Then checked hand paddles on the factory trailer brake module and the hand paddles activated the trailer brakes. Took it into the dealership to check codes and they said none appeared or were somehow reset.

Traveling approximately 65 mph when tonneau cover blew off. Luckily no one was behind me so no accident occurred. Appears that wind got under a corner of the cover and put pressing on the locking handles. The rear two handles snapped off and we’re still in the bed of the truck when the cover blew off. I saw online that this has happened to other people. I’m not sure the name of the tonneau cover but it is OEM from Ram.

The contact owns a 2019 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated on February/2022 while her son was driving 40 mph and towing a trailer, the vehicle began to decelerate the speed independently but failed to accelerate while depressing the accelerator pedal. The contact stated the check engine warning light was illuminated and the driver could smell fuel fumes inside the cab and the truck wouldn’t go pass 55 mph. . The contact stated another vehicle rear-ended the vehicle. The driver sustain back and neck injuries and the front passenger had back and right shoulder pains. Both sought medical attention at a near hospital. The contact stated the driver of the other vehicle also sustained a fractured clavicle and sought medical attention. A police report was filed. The vehicle was not drivable. The police had the vehicle towed to the impound lot. The vehicle was towed to a local dealer: Viva Dodge Chrysler Jeep Ram (8434 Gateway Blvd E, El Paso, TX 79907: (915) 834-6300) and was informed the fuel injection was leaking fuel. The vehicle was repaired. The trailer was a total loss. The manufacturer had been informed of the failure. The failure mileage was appro

I was driving on the highway north from Lawton Oklahoma to Oklahoma City Oklahoma when my truck steering wheel abruptly began to violently shake and the truck dart to the right. I slowed to about 5 miles per hour and the truck began to bounce, left to right. I took the truck to a ram dealer and was informed the the driver side front tire needed immediate replacement. My truck has 12,500. miles on the odometer at the time of the incident. After dealer I took the truck to a tire shop (listened to how Nexen tires are poorly constructed). I also researched the exact tire on my truck further and learned that treat separation happens without notice. I also spoke with a friend who owns a similar ram and learned he had already replace his tires for the same issue. Low mileage in his example as well. I save both front tires for inspection if anyone is interested. These tires are clearly unsafe!

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The component that failed in my 2019 Dodge Ram 3500 is the fuel system. The warning light that came across my screen indicated that it was the "exhaust". The vehicle abruptly went from 75 miles an hour to 25 mph to eventually stalling. At the time there was no engine light that illuminated my screen; It simply stated service exhaust. My safety and others around me were put at risk due to the sudden breakdown while traveling on a highway through the rocky mountains. I was fortunate enough to act quickly to avoid any possible danger to myself and others around me by quickly maneuvering my vehicle to the shoulder of the highway. Yes, a Dodge mechanic found fault in the fuel system, I have paperwork that indicates the malfunction with the vehicle's fuel system. The mechanic found metal shavings in my fuel filters replaced them and told me I was good to proceed on my route. He asserted that since the metal shavings didn't go past my fuel filters I have nothing to worry about. He also stated there's no remedy at this moment to fix the problem. The manufacturer hasn't taken action to fix their own recall. I am at a loss, my vehicle has sat at the dealership since April 12th, 2022.

LT235/R80/17 NEXEN HTX RH5. Belt broke on left front 4/7/2022 @ 32,000 miles. On 5/31/2022 the left front belt broke at 34000 miles.

The contact owns a 2019 Ram 3500 equipped with Nexen Tires, Tire Line: Roadian HTX RH5, Tire Size: LT235/80/R17, DOT Number: 8EX6CMFR2219. The contact stated while driving 65 MPH, the front passenger’s side tire started to shake. The contact stated that he pulled over and changed the tire. The tire was taken to a tire shop where the mechanic diagnosed the failure as a separated tread belt causing a bulge in the tire. The manufacturer was contacted and stated that there was no issue with the tire nor an open recall. The manufacturer informed the contact to fill out an online complaint form for review. The contact stated that he previously experienced a failure on the front driver’s side tire. The approximate tire failure mileage was 34,788.

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Vehicle Exhaust System Failure See Dealer warning displayed with truck becoming sluggish and shutting down on road, very likely causing accidents. It’s scary. Got to a parking lot, shut off, cranked, warning went away, but for how long and what damage will Result in driving if warning comes back on?

Both front tires inner belts separated causing the vehicle to become underivable at 55 mph. The vehicle shook causing the steering wheel to radically move side to side. Took vehicle to dealer for service. Found both front tires to be defective at 29000 miles for inner belts separating from the tire.

Tailgate keeps dropping and unlatching. Have taken the truck multiple times. Dealer Larson Ram Puyallup has replaced tailgate latch once but tailgate still unlatches and drops intermittently both parked and while vehicle is in motion. Have called them multiple times but they concluded that they could not replicate issue when truck is in the shop.

The contact owns a 2019 RAM 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available

The contact owns a 2019 RAM 3500. The contact stated while driving 40 MPH and attempting to accelerate, the vehicle stalled without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the high-pressure fuel pump, fuel rail, fuel filters, DEF, injectors, and internal gasoline tank pump needed to be replaced. The vehicle was not repaired due to parts not being available. The VIN was included in NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part was not yet available. The manufacturer was not informed of the failure. The failure mileage was approximately 100,000.

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) and 21V398000 (Wheels) however, the part to do the recall repairs was unavailable. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was invalid.

The contact owns a 2019 Ram 3500. The contact stated that while driving approximately 60-62 MPH, the vehicle stalled. On another occasion, while driving 70 MPH, the vehicle stalled. The “exhaust system service required to see dealer” message was displayed. The fuel filter was drained, and the valve was closed approximately five times by contact. The contact was able to restart the vehicle. The contact received notification of NHTSA Campaign Number: 21V880000 (Fuel System, Diesel) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified but no further assistance was provided. The failure mileage was approximately 97,000. VIN tool confirms parts not available.

The contact owns a 2019 RAM 3500. The contact stated that while driving approximately 25 MPH and making a left turn, suddenly there was a loud knocking sound coming from the engine compartment. The vehicle was towed to the local dealer who diagnosed that the engine rod bearing had failed, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 189,000.

The contact owns a 2019 Ram 3500. The contact stated while driving 65 MPH, the check engine warning light illuminated and the started to decelerate. The local dealer was contacted and made aware of the failure. The vehicle was not diagnosed or repaired. The contact took the vehicle to an independent mechanic and was informed that the battery needed to be replaced, the filter needed to be changed weekly, and an unknown sensor needed to be replaced. The vehicle was repaired but continued to experience the failure. The manufacturer had not been informed of the failure. The failure mileage was unknown.

The contact owns a 2019 Ram 3500. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tire is Nexen Roadian AT Pro LT235/80R17 Load Range E. Original Factory installed tires on 2019 Ram 3500 with dual rear wheels. Purchased the truck new in June 2020. All 6 tires on the truck are identical and had approximately 14,000 miles on them when the driver's side front tire failed. The tires were recently rotated approximately 3-4 weeks prior to failure. The tire that failed was previously located on the Passenger Side Front prior to rotation. I began noticing vibration in the steering wheel at speeds approximately 40-45 mph and higher. I monitored this vibration for a few days in various driving conditions in an attempt to diagnose the problem and noticed that the vibration increased with vehicle speed. Soon, the problem became worse and the entire vehicle began vibrating. The last day of the evaluation period I was towing a Tandem Axle 16ft open Car Trailer with an SUV loaded on the trailer at speeds as high as 75 mph on the interstate. The next day I took the truck to the local dealer who informed me that the steel belt had separated on the inside of the tire and would require replacement. After conducting research on tire separation, I discovered the serious safety concern where the tire could have blown out which would have surely caused a serious accident. I also discovered that this separation failure is very common with this same combination of Nexen Tires on Heavy Duty Ram Pickup Trucks. I had the spare tire mounted until an identical replacement tire was deli

In August 2021, my truck started pulling to the right and bouncing. I took to dealership where got vehicle. On September 1,2021 they rotated front tires to rear outer spots. The truck stopped pulling but still bounced. A week later went to Dr. appointment and when got back the tire that was on right front and moved to right rear outer spot had a knot in side wall as well as wire sticking out. There was only 17,479 miles on the truck at the time of rotation. I had that tire taken off and spare put on. Truck still bounced like bad tire still on rear of it. Then on October 20,2021 the other tire that was moved from left front to left rear outer tire split in the tread and blowing out. I contacted the dealership about the issues with the tires but they said it's the customer's responsibility to file warranty claims. In trying to find a dealer of Nexem tires, which I've not been able to in this area, I found a lot of complaints on these tires. Now it's going to cost me almost 2000.00 dollars to replace all 7 tires.

Fuel pump failed at 103,000 miles while driving down the highway. Truck started acting funny slight loss of power. Pulled over to the side of the highway and turned truck off. Went to restart and it wouldn't restart. Had to sit on the side of the highway 43 with no amenities within 50 miles waiting for help. Unable to get a towing company directly 911 was called and CHP had to arrange a tow truck for more than 100 miles from destination. Truck was taken to mechanic that confirmed fuel pump failure that in turn took out the entirety of the fuel system. Has been at the mechanics since June 24th waiting on parts.

NEXEN LT235/80R17 2019 Dodge Ram 3500 Dually We have read many horror stories about these stock tires from RAM. The RAM dually and other sites are full of photos and stories of the tires failing. These truck are used for towing large RV and other trailers so the risk due to failing tires is huge. We had hoped to get a few miles out of them before replacing them for peace of mind. Didn't happen though we had the front and inside dual on the passenger side fail at 14,866 miles. The front began to wobble and shake the front end of the truck. I noticed it on 10/12/2021 and on the 13th the truck was shaking so badly I drove the 15 or so miles to Discount tire at 30mph. Discount tire inspected the tire and immediately noticed the tire belts were separating and the tire was about to blow apart. They then found the inside passenger side dual was separating as well. We pulled and replaced all 6 tires. No way we could trust our safety to the RAM stock NEXEN tires. Please look into this further. The number of reports does not reflect the numbers of failures on the road. Many of the truck buyers just immediately replace the NEXEN tires on delivery of their RAM trucks! $200 for a new front end alignment and $1,600 for tires on a new truck but we are safe.

Truck lost throttle response at about 50mph. Coasted to a stop on the side of the road and as soon as it stopped the truck shut down and wouldn’t restart. Check engine light came on and warning message read something along the lines of “exhaust system service required see dealer” After researching these symptoms and warning message, I believe this to be a fuel pump failure. I was able to safely get my truck off the road, but I can easily see how this could be a safety concern depending on traffic. Truck will go to the dealership tomorrow.

Complete engine stall while driving at highway speeds while towing a trailer. I was able to get to the shoulder before losing all forward momentum. There were no errors or warnings before stall. Truck would not crank after stopping and was towed to the dealership. Dealership blamed the issue on an aftermarket fuel tank, but repaired fuel pump under warranty.

The contact owns a 2019 Ram 3500. The contact stated while driving approximately 40 MPH, the vehicle lost motive power. The contact stated that the check engine and service exhaust system warning lights were illuminated. The vehicle was towed to a local dealer and was diagnosed with needing the entire fuel system replaced. The manufacturer was not informed of the failure. The failure mileage was 35,582.

Going down the road and truck lost all power and it stalled wouldn't go over 5miles per hour had truck towed to dealer and found the dpf filter had stopped up they replaced it and waited almost a month for a sensor got truck back drove 60 miles and it did it again on a busy road had to get towed to dealer the dealer they said contamination caused injectors to fail had 3 different fuel samples analyzed and no contamination or signs of water were present ram has refused to repair truck under there warranty truck only has 44000 miles on it

The first time I had problem with the fuel pump was in 10/14/2020 with 47455 mil and Chrysler change the fuel pump then I had the same problem for Second time in 05/13/2021 and they do the same after I pick it up 400 mil I had the same problem and fix it and when I pick it up had the sams problem so my truck is still in The dealership until now with the same problem and they said we don’t have the part right now

The contact owns a 2019 Ram 3500. The contact stated while driving 20 MPH, the vehicle inadvertently stalled temporarily. There were no warning lights illuminated. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer twice, but the dealer informed the contact that the diagnostic results were inconclusive, and they could not determine the cause of the failure. The contact stated that the failure had recurred approximately 34 times while driving or accelerating from a complete stop. The contact also stated an unknown warning light had illuminated twice. The manufacturer was notified of the failure and advised the contact that they would follow up with the dealer. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 490.

The contact owns a 2019 Ram 3500. The contact stated while driving 45 MPH, the vehicle lost motive power and stalled. The contact pulled over to the side of the road for a few minutes before restarting the vehicle and continued to drive to his residence. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that there was metal shaving inside the rear fuel filter. The contact took the vehicle to a local dealer who inspected the vehicle and stated that there were no metal shavings found in the rear fuel filter. The mechanic repaired the rear fuel filter however, the failure persisted. The contact then took the vehicle to Larry H. Miller Chrysler Jeep Dodge Ram Boise (222 S Auto Dr, Boise, ID 83709, (208) 514-0835) who inspected the vehicle but could not determine the cause of the failure. The contact was concerned that the failure was related to the CP4 fuel pump. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,500.