2009 Ram 3500

Do not drive

Owners filed 3 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Steering1
000
Service Brakes1
000
Power Train1
000

2 safety recalls

Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module18V021000Do not drive
Filed Jan 9, 2018328,177 vehiclesChrysler (fca Us Llc)

Defect. Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy. Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.

Electrical System › Alternator/Generator/Regulator16V739000
Filed Oct 13, 201674,811 vehiclesChrysler (fca Us Llc)

Defect. Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Risk. If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy. Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

What owners reported

Newest filings
Power Train
Filed Jun 13, 20198,000 milesCA

TL* THE CONTACT OWNS A 2009 RAM 3500. WHILE DRIVING 45 MPH DOWN A HILL, THE VEHICLE DOWNSHIFTED FROM SIXTH TO FIFTH TO FOURTH GEAR AS THE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON AGAIN FOR IT TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AUTO FARM PRICE CHRYSLER DODGE JEEP RAM (354 UT-55, PRICE, UT 84501, (435) 637-3360) WHERE IT WAS DIAGNOSED THAT THE BRAKE SYSTEM PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER (FLETCHER CHRYSLER DODGE JEEP RAM, 3099 N MORTON ST, FRANKLIN, IN 46131, (317) 738-4170) WHERE A SECOND DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE WAS PRESENT. THE DEALER STATED THAT THE DOWNSHIFTING WAS NORMAL WHEN TRAVELING DOWN A HILL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 8,000.

Service Brakes
Filed Nov 4, 201790,000 milesWA

BREAKS WENT OUT WHILE DRIVING ON THE FREEWAY. EMERGENCY STOP LUCKY NOT MANY CARS ON THE FREEWAY AT THE TIME. THE HYDRO BREAK BOOSTER WENT OUT. THIS WAS RECALLED ON TRUCKS MANUFACTURED EARLIER IN THE YEAR AND WAS NOT RECALLED FOR THE PRODUCTION DATE OF MY TRUCK. NEARLY CRASHED AT HIGHWAY SPENDS.

Steering
Filed Sep 18, 2017MO

IT HAS A DEATH WOBBLE SO BAD MY WIFE JUST ABOUT LOST CONTROL OF THE TRUCK AS WE WHERE GOING DOWN THE HIGHWAY AT 70 MILES A HOUR.

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2018
YearComplaintsRecallsFiresDeathsAssessment
202626400Routine
202542500Routine
202443210Routine
202317500Routine
20221891250Routine
202162940Routine
20201161170Routine
20191341450Routine
20187991121Fatalities reported
20173101310Above average
20161341650Routine
20151361650Routine
20142021770Above average
20131141871Fatalities reported
2009 — this page3200Do not drive
20084100Routine
20076100Routine

Compare every 3500 year →

Reading this record

NHTSA has issued a do-not-drive warning for a recall on this vehicle.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 9, 2018. Source: NHTSA Office of Defects Investigation.