NHTSA campaign 14V392000 · Part 573 safety recall report

Chrysler Group LLC: Suspension › Rear › Shock Absorber

Chrysler Group LLC reported this defect to federal regulators on Jul 2, 2014 and put the number of vehicles at risk at 20,347. The repair is free for as long as the recall stands.

The defect

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

The risk

Damage to the tire or reduced braking increases the risk of a vehicle crash.

The remedy

Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

3 model years covered

Newest first
VehicleComplaintsRecallsFiresCrashes
2015 Chrysler 2001,993824100
2014 Jeep Cherokee2,650131656
2014 Ram 15001,779172499

What this page is, and what to do next

A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.

This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V392000.

Full record for the 2015 Chrysler 200 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →