What owners reported
Newest filingsFuel System, GasolineFire
Filed Jul 13, 2021145,333 milesCA
The contact owns a 2001 Jeep Cherokee. The contact stated while driving 10 mph, the vehicle lost motive power without warning and there was smoke coming from the engine. The vehicle was towed to an independent mechanic and diagnosed that the top cylinder was faulty. The vehicle was then towed to a dealer, but the dealer informed the contact that they did not repair vehicles older than 2006 and would only order a part to cover the manifold. The vehicle was not diagnosed nor repaired. The Vin was included in NHTSA Campaign Number: 02V104000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was 145,333.
Seat Belts
Filed Feb 19, 2020AZ
THE STOCK SEAT BELTS LOCATED IN THE REAR SEAT OF THE VEHICLE DO NOT LOCK IN ORDER TO PROPERLY AND SAFELY INSTALL CHILD SAFETY SEATS. THIS IS NOT A ONE TIME THING AS THEY WILL NOT SECURE AFTER BEING FULLY EXTENDED. I HAVE ALREADY CONTACTED A DEALER AFTER FINDING AN OLD RECALL BUT WAS TOLD THEY WOULD NOT FIX AS THEY DIDN'T KNOW WHAT I WAS SPEAKING OF.
Structure › Body › Hatchback/Liftgate
Filed Jun 26, 2018NJ
CPSC: PURCHASED A SET OF THE ABOVE PISTONS TO REPLACE PISTONS ON A 2001 JEEP CHEROKEE SPORT. THE FIRST SET FAILED ON THE SECOND OPENING CAUSING MINOR VEHICLE DAMAGE TO THE LIFT GATE. THE LOCKING CLIP DID NOT HAVE SUFFICIENT STRENGTH TO HOLD ONTO THE PROVIDED BRACKET. *DT *JS
Unknown or Other
Filed Mar 2, 2018150,000 milesMO
GAS TANK IS DANGEROUS, JUST LIKE RECALL IVE SEEN. COVER HAS RUSTED AWAY SKID PLATE GONE EXPOSING GAS TANK
Engine
Filed Sep 14, 2017117,000 milesNY
AS WITH MANY OTHER JEEP OWNERS WITH THE 4.0 ENGINE (HUNDREDS THAT I HAVE SEEN) MY 2001 JEEP CHEROKEE'S CYLINDER HEAD CRACKED. MINE WAS AT 117K MILES, AND THE AVERAGE MILEAGE FOR FAILURE SEEMS TO BE 100K - 120K MILES. THIS IS A DEFINITE DESIGN FLAW. MY JEEP WAS WELL MAINTAINED AND SHOULD NOT HAVE HAD A CRACKED CYLINDER HEAD. I ASK NHTSA TO CONTACT CURRENT OWNERS OF JEEP 4.0 ENGINES TO REALLY SEE HOW OFTEN THIS FAULT OCCURS. CHRYSLER SEEMS TO TAKE NO RESPONSIBILITY FOR THIS, WHICH IS WHY I AM ASKING THE NHTSA TO INVESTIGATE.
Engine
Filed Jan 7, 2017146,000 milesMD
IN THE 2000 AND 2001 CHEROKEES WITH THE 4.0 ENGINE HEAD CASTING 0331 CHRYSLER KNEW ABOUT THE CYLINDER HEADS CRACKING. IN 2002 THEY CONTRACTED WITH TUPY MANUFACTURING IN BRAZIL TO REMAKE THE HEAD CASTING THAT RAN UNTIL THE 4.0 WAS STOPPED BEING USED BY THEM. MINE HAS SINCE CRACKED AND CHRYSLER SAYS THAT NO FACTORY RECALL WAS DONE AND SUCH I'M STUCK WITH A CRACKED HEAD THAT THEY KNEW WAS FAULTY.
Air BagsCrash2 injured
Filed Apr 30, 2016137 milesNJ
TAKATA RECALL-- I HAD AN ACCIDENT JANUARY 7, 2016, I HIT A POLE. THE AIRBAGS DID NOT DEPLOY. I DID A SEARCH AND I FOUND OUT THERE WAS A RECALL ON THIS JEEP. I ONLY HAD LIABILITY INSURANCE. I GOT IN TOUCH WITH THE COMPANY THEY HAD THE CAR TOWED TO A DEALERSHIP AND SUPPOSEDLY HAD IT CHECKED OUT BUT I DON'T BELIEVE IT. I MYSELF AND MY GIRLFRIEND WAS INJURED AND UNDER DOCTORS CARE. MY CAR IS TORE UP IN THE FRONT. WHY? THOSE AIRBAGS DID NOT DEPLOY. THEY COULD NOT TELL ME. I WAS TRAVELING ON RTE 49 EAST.
Air BagsCrash2 injured
Filed Mar 29, 2016NJ
2001 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO SEVERAL VEHICLE RECALLS AND AIRBAG MALFUNCTION DURING AN ACCIDENT. *SMD
Engine
Filed Nov 5, 2015155,000 milesMN
TL* THE CONTACT OWNS A 2001 JEEP CHEROKEE. WHEN THE VEHICLE WAS POWERED OFF AND RESTARTED WITHIN FIVE MINUTES OR LONGER, THE VEHICLE WOULD HESITATE TO START OR HAVE A ROUGH START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THIRD CYLINDER FAILED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V104000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
Fuel/Propulsion System
Filed Aug 11, 2015TX
TL* THE CONTACT OWNS A 2001 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 06E011000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Fuel System, Gasoline
Filed Aug 4, 2015131,000 milesMS
HI MY NAME IS [XXX] I BOUGHT A 2001 JEEP CHEROKEE (XJ) IT'S CAME TO MY ATTENTION THAT NHTSA HAS A RECALL FOR THE GRAND CHEROKEE HAS A RECALL FOR THE FUEL TANK PROTECTION I'VE BEEN DOING RESEARCH FOR HOURS ON THE WEB AND I HAVE YET TO FIND THE SAME RECALL ON THE JEEP CHEROKEE MODELS MY FUEL TANK DOES NOT HAVE ANY KIND OF PROTECTION AND I'M SURE I'M NOT THE ONLY JEEP CHEROKEE OWNER THAT HAS NO FUEL TANK PROTECTION TO BE HONEST I LOVE MY CHEROKEE AND THERE'S NO REASON I COULD EVER GET RID OF IT OTHER THAN THE FUEL TANK SAFETY IF YOU COULD PLEASE ADDRESS THIS ISSUE YOU AND OR YOUR COMPANY COULD NOT ONLY SAVE MY LIFE IN A REAR CRASH BUT YOU COULD SAVE MILLIONS OF LIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior LightingFire
Filed Mar 13, 2015130,000 milesNH
GOT HOME SHUT OFF VEHICLE OPENED LIFTGATE WENT TO BATHROOM LOOKED OUT WINDOW A FIRE STARTED FROM INTERIOR LIGHT WITHIN 10 MINUTES WAS A TOTAL LOSS. *TR
Electrical System
Filed Nov 20, 201435,000 milesNY
ONE DAY, IT JUST STOPPED WORKING IN THE MIDDLE OF THE STREET, ON MY WAY FROM WORK. THIS INCIDENT OCCURRED TWICE. I ONLY HAD THE CAR FOR A YEAR AND COULDN'T UNDERSTAND WHY THIS HAPPENED. I CALLED JEEP CUSTOMER SERVICE WHO EXPLAINED THAT IT MAY HAVE BEEN AN ISSUE WITH THE KEY. THE NEXT DAY, MY VEHICLE COMPLETELY STOPPED WORKING. I HAD IT TOWED AND TAKEN TO THE DEALERSHIP WHERE IT WAS DIAGNOSED TO HAVE AN ISSUE WITH THE TIPM. I HAD TO PAY MONEY I SHOULDN'T HAVE HAD TO SPEND TO GET IT FIXED. I LATER DISCOVERED SO MANY OTHER COMPLAINTS ABOUT THIS ISSUE. THERE'S A VERY RECENT, AUGUST 2014, LAWSUIT PENDING IN FEDERAL COURT RELATING TO THIS ISSUE. *TR
Engine
Filed Nov 14, 201490,000 milesCT
SLOWLY LOOSING ANTIFREEZE, ANTIFREEZE MIXED WITH OIL. FOUND TO BE CRACKED HEAD, APPARENTLY A COMMON ISSUE WITH THIS VEHICLE. REPLACED HEAD. A FEW MONTHS AFTER REPLACEMENT OF HEAD, STARTED TO LOOSE ANTIFREEZE AGAIN REPLACED HEAD AGAIN IN NOV 2014. HAD VEHICLE BACK FOR ONE WEEK, LOST ALL ANTIFREEZE, MIXED WITH OIL AGAIN. HAVE BEEN TOLD THAT 2000 AND 2001 JEEP CHEROKEES AND GRAND CHEROKEES HAVE A VERY HIGH RATE OF THIS HAPPENING. THERE SHOULD BE A RECALL. *TR
Air Bags
Filed Oct 24, 201480,000 milesSC
TL* THE CONTACT OWNS A 2001 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Engine
Filed Jul 26, 2014120,000 milesVA
AFTER LOOSING COOLANT AT ABOUT A 1/2 PER WEEK, FINALLY DECIDED TO PULL THE HEAD AND CHECK TO SEE IF IT HAS THE FAMOUS JEEP 4.0L, 0331 HEAD CASTING AND IS KNOWN TO BE WEAK. YEP, I HAVE THE BAD HEAD WITH CRACKS. THERE SHOULD BE A RECALL FOR THIS AS IT HAS A HIGH FAILURE RATE..... *TR
Exterior Lighting
Filed May 17, 201435,000 milesMI
I HAVE TWO JEEP GRAND CHEROKEES AND HAVE HAD NOTHING BUT PROBLEMS WITH BOTH INVOLVING THE REAR TAIL/BRAKE LIGHTS. I HAVE REPLACED THE BULBS ON AND OFF FOR THE LAST 10 YEARS AND LAST YEAR I REPLACE THE ENTIRE LIGHT HOUSING. I AM EXPERIENCING THIS WITH BOTH VEHICLES AND HAVE NOTICE MANY OTHER JEEPS ON THE ROAD WITH THEIR TAIL LIGHT OR BRAKE LIGHTS NOT PROPERLY WORKING. THIS IS AN ONGOING PROBLEM. THE TAIL LIGHTS WORK SOMETIMES BUT THE BRAKE LIGHTS MAY NOT WORK AT ALL, VERY FRUSTRATING. WHEN THERE HAVE BEEN TIMES WHEN THE TAIL LIGHTS WILL WORK AND THE BRAKE LIGHT WILL NOT, BOTH USING THE SAME BULB. THIS IS A VERY DANGEROUS SITUATION WHEN APPLYING THE BREAKS AND HAVING THE LIGHTS ON THE REAR OF MY VEHICLE NOT INDICATE THAT I AM STOPPING OR IN FACT MAKING MY VEHICLE LESS NOTICEABLE. I HAVE HEARD THERE ARE NUMEROUS COMPLAINTS FOR THIS SAME PROBLEM. I AM HAVING THE SAME PROBLEM WITH BOTH VEHICLES - NOT A COINCIDENT BUT A MANUFACTURES DEFEAT. *JS
Electrical System
Filed Apr 17, 2014154,000 milesFL
IM DOING INTERIOR WORK ON MY JEEP PURCHASED FEB 19 2014... 2001 GRAND CHEROKEE SPORT.... I REMOVED THE DRIVER SIDE VISOR/LIGHTED MIRROR.. UPON THIS ALL ELECTRIC ON DASH I.E. GAS GAUGE, WATER TEMP GAUGE, RPM, SPEEDOMETER, THE RADIOM KEYLESS ENTRY AND DOOR LOCK ALL WENT OFF PURE SHUT DOWN ON TRHEM ALL FUSES CHECKED IN AND OUT NONE ARE BLOWN...... PLEASE HELP CANT TELL HOW FAST IM GOING OR ANYTHING
Exterior Lighting
Filed Apr 14, 2014176,000 milesMA
TL* THE CONTACT OWNS 2001 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVERS SIDE BRAKE LIGHT FAILED TO WORK WHEN THE HEADLIGHTS WERE TURNED ON. THE FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
Visibility/Wiper
Filed Mar 11, 2014NC
ALL 4 DOOR WINDOW TRACKS AN OR MOTORS HAVE BEEN REPLACED .THE DRIVERS DOOR HAVE BEEN REPLACED 3 TIMES ,THE OTHER 1 OR 2 TIMES .RIGHT NOW THE DRIVER DOOR WINDOW NEEDS REPLACED AGAIN AND THE PASSENGER BACK DOOR. *TR
20 of 229 complaints, reproduced as filed.