Chrysler (FCA US LLC): Power Train › Driveline › Differential Unit
Chrysler (FCA US LLC) reported this defect to federal regulators on Jun 11, 2020 and put the number of vehicles at risk at 67,248. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
The risk
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
The remedy
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2017 Jeep Cherokee | 1,338 | 6 | 6 | 24 |
| 2016 Jeep Cherokee | 1,413 | 9 | 15 | 37 |
| 2015 Jeep Cherokee | 1,794 | 11 | 29 | 45 |
| 2014 Jeep Cherokee | 2,650 | 13 | 16 | 56 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V343000.
Full record for the 2017 Jeep Cherokee → · Recalls carrying a do-not-drive advisory → · Where this data comes from →