Owners filed 366 complaints about this vehicle with federal regulators, most often about the brakes. It has been recalled 8 times.
Avoid One of the Jeep Cherokee years to avoid: an unusual share of fires, crashes and deaths for a car of its age. Which Jeep Cherokee years to avoid →
When it fails
07700077,000 milesMedian miles at failure
94 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
Most common 1999 Jeep Cherokee problems
91 of the 366 complaints (25%) are about the brakes.
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor · brakes
40
0
0
0
Visibility › Power Window Devices and Controls
20
1
0
1
Service Brakes, Hydraulic › Foundation Components › Disc · brakes
20
1
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes
“Front brake rotors and calipers had to be replaced for the third time. *ak tsb # 05 033 02 was issued by the manufacturer but they would not repair the brakes. The front brake rotors were replaced by the dealer under warranty. The consumer replaced at own expense. At 56k miles, the brakes needed to be replaced again. When the brakes were applied lightly, the steering wheel vibrated severely and was hard to control.”
Owner complaint, filed Jun 27, 2003 at 9,052 miles
“This vehicle has had two sets of brakes since new, 60,000 miles ago. At approximately 30,000 miles the front disc brake calipher warps causing vibration and shimmying of front of vehicle to the point of "near loss of control". There is a "service bulletin" out from chrysler to change the brake assembly when customers come in with this problem. However, the customer must pay $425.00 for this component.”
Owner complaint, filed Oct 2, 2002
Complaints and recalls over time
By year of filing
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened
Complaints about the 1999 Cherokee peaked in 2001, with 70 filed that year. Owners had filed 13 complaints about the brakes before the first recall that covers it, 00V136000 in May 2000; 78 more have come in since. In 2023 owners filed 1 so far.
Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Defect. CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy. AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Defect. CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
Risk. IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
Remedy. AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor00V136000
Filed May 10, 2000589,000 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.
Risk. THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
Remedy. DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.
Air Bags › Frontal › Sensor/Control Module-inactive00V105000
Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. WATER AND/OR ROAD SALT IN THE PROXIMITY OF THE AIR BAG CONTROL MODULE COULD LEAD TO CORROSION.
Risk. SUCH CORROSION CAN LEAD TO ILLUMINATION OF THE AIR BAG WARNING LIGHT OR COULD ALLOW INADVERTENT DEPLOYMENT OF THE AIR BAGS.
Remedy. DEALERS WILL REPLACE THE AIR BAG CONTROL MODULE AND LOCATE THE NEW MODULE ON THE TOP OF THE TRANSMISSION TUNNEL.
All 8 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 1999 Cherokee.
Crash Related Fuel Tank FiresEngineering analysis EA12005Closed
Opened Jun 12, 2012Closed Nov 14, 2014Led to recall 13V252000fuel system
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact …
Technical service bulletins
71 on file
Repair instructions the manufacturer sent its dealers for the 1999 Cherokee. Not recalls: the fix is usually free only while the car is under warranty.
engine 13electrical system 10transmission 10equipment 8body and frame 7suspension 5seats 3airbags 3
EXHIBITING MINOR BRAKE PEDAL PULSTION WHICH MAY BE CAUSED BY ROUGH DISC ROTORS. *AK
What owners reported
Newest filings
Air Bags
Filed Aug 1, 202350,000 milesPA
The contact owns a 1999 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, and the instrument gauges failed to operate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Air Bags
Filed Sep 18, 2021WA
The airbag light is on all the time and the horn does not work. Failed clock spring. Mileage 123,000. 1999 Jeep Classic. No cruise control.
Air Bags
Filed Aug 19, 2020AK
1999 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOT ABLE TO FIND THE PARTS NECESSARY TO REPAIR THE VEHICLE DUE TO THE VEHICLE'S AGE. THE VEHICLE WAS INCLUDED IN THE RECALL.*JS
Air Bags
Filed Oct 5, 2019180,000 milesOR
I FOUND ONLY GENERAL INFORMATION THAT OUR 1999 JEEP CHEROKEE HAD TWO RECALLS. IT IS TWENTY YEARS OLD AND I WOULD LIKE TO FIND OUT MORE ABOUT THE RECALLS. WE ARE MOST CONCERNED TO LEARN THAT THERE WAS AN AIR BAG RECALL SOMETIME IN THE PAST. WE HAVE OWNED IT SINCE 2003 AND NEVER RECEIVED A RECALL. THE INFO SAID IT WAS A NHTSA RECALL #00V105000. THE OTHER RECALL SAYS IT'S AN AFTER-MARKET FUEL PUMP AIR TEX ELECTRIC FUEL PUMPS FOR 1999 ' 2004. PLEASE SEND US ANY INFORMATION ON THIS AND WHAT WE CAN DO ABOUT IT, IF ANYTHING. THANK YOU
Air Bags
Filed Nov 30, 2018NY
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBERT GREEN CHRYSLER DODGE JEEP RAM (178 BRIDGEVILLE RD, MONTICELLO, NY 12701, (845) 397-7532) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY BECAUSE OF THE YEAR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Unknown or Other
Filed Jun 18, 2018200,000 milesPA
VEHICLE SHUTS OFF WHILE DRIVING INTERMITTENTLY IN ALL TYPES OF DRIVING AND AT DIFFERENT SPEEDS
Service Brakes
Filed May 4, 2018223,827 milesMI
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LINES BECAME SEVERELY RUSTED AND CORRODED. THE DEALER (CUETER CHRYSLER JEEP DODGE RAM IN YPSILANTI, MICHIGAN) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 223,827.
Structure › Body
Filed Apr 28, 2018200,000 milesMN
MY 1999 JEEP CHEROKEE UNI-BODY FRAME IS SO RUSTED OUT UNDERNEATH IT IS A HAZARD TOO DRIVE, THERE IS NOTHING ELSE WRONG WITH IT. SPECIFICALLY, BUT NOT LIMITED TO, CONTROL ARMS ARE RUSTED OUT AND DETACHED AND FRAME IS SO RUSTED THEY CAN NOT BE REATTACHED. IT SEEMS IT IS VERY COMMON FOR JEEP GRAND CHEROKEE UNI-BODY UNDER CARRIAGE TO RUST OUT AND BECOME A HAZARD WITH CONTROL ARMS DETACHING AND VEHICLE BECOMING UNSAFE TO DRIVE. THIS IS PREDOMINANTLY A PROBLEM IN NORTHERN PART OF US. HOWEVER, THESE ARE VEHICLE PEOPLE BUY TO DRIVE ON BAD ROADS SO THEY SHOULD NOT DETERIORATE AND BECOME A DANGER TO DRIVE. CHRYSLER SHOULD BE REQUIRED TO RECALL THESE JEEPS AND WELD IN NEW FRAME RAILS AND OTHER SUPPORT AND REATTACH DETACHED SUSPENSION AND OTHER NECESSARY EQUIPMENT.
Seat Belts
Filed Nov 13, 2017UT
SEAT BELT LATCH AND BUCKLE DOES NOT FUNCTION PROPERLY, IT IS VERY HARD TO BUCKLE IN AND WHEN TRYING TO UNBUCKLE, IT TAKES A LOT OF FORCE, TIME AND VERY UNSAFE. IF LEFT UNBUCKLED THE DASH LIGHT OR ALARM NEVER COMES ON TO BUCKLE UP. THIS HAPPENS AT ALL TIMES, DOESN'T MATTER IF STATIONARY OR MOVING. THE SEAT BELT HAS MALFUNCTIONED AND DEALERSHIP IS REFUSING TO REPAIR IT UNLESS AN INITIAL FEE OF $250 IS PAID WITH MORE REPAIR FEES ARE EXPECTED.
Air BagsCrash1 injured1 killed
Filed Jun 13, 2017100,000 milesCA
TL* THE CONTACT'S DAUGHTER OWNED A 1999 JEEP CHEROKEE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. AS A RESULT, THE CONTACT'S DAUGHTER SUSTAINED INJURIES TO THE LEFT EYE, LACERATION OF THE NOSE, A BROKEN JAW, THE FRONT TEETH SHIFTED, AND BLACK EYES. MEDICAL ATTENTION WAS REQUIRED. THE DRIVER OF THE OTHER VEHICLE PASSED AWAY AS A RESULT OF THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Unknown or Other
Filed Mar 20, 2017SC
STOLEN MARCH 3RD, MCDONALDS OLD SPARTANBURG ROAD AROUND 2PM, BLACK JEEP WITH LIFTKIT, LOWER BACK BECAUSE SHOCKS NEEDED FIXED, ANY INFO WILL HELP.
Steering
Filed Jan 25, 2017177,340 milesNC
MY CAR HIT A BUMP ON THE HIGHWAY AND THE FRONT END WOBBLED SO BADLY THAT I HAD TO PULL OFF THE ROAD AND STOP. "DEATH WOBBLE"
Service Brakes
Filed Aug 14, 2015179,962 milesLA
I WAS AT A STOP SIGN, PROCEEDED TO ACCELERATE, ARRIVING AT A STOP-LIGHT WHEN VEHICLE WOULD NOT STOP, BRAKE PEDAL WAS PUSHED ALL THE WAY TO FLOOR, PEDAL SEEMED TO HAVE NO LEVERAGE TO IT. I COASTED TO A SAFE PLACE TO PULL OVER, HAD TO USE EMERGENCY BRAKE TO STOP. CHECKED ALL FLUIDS AND PADS, THOSE COMPONENTS SEEMED TO BE FINE. AND HAD TO GET VEHICLE TOWED IT WAS UNSAFE TO DRIVE.
Steering
Filed Jul 25, 2015174,000 milesWA
HIT A BUMP OR POT HOLE OR A MAN COVER AT 45 MPH AND THE CAR STARTS TO SHAKE AND GOES OUT OF CONTROL. ALMOST BEEN HIT OVER 5 TIMES BECAUSE I HAVE TO SLOW DOWN TO STOP THE ISSUE. TIRES A NEW AND I'VE BEEN TO THE SHOP THEY SAY EVERYTHING GOOD FOR SAFETY INSPECTIONS BUT IT'S NOT GOOD. IF I WOULD HAVE KNOWN THAT JEEP IS JUST TRY TO KILL IT'S CAR DRIVERS I WON'T HAVE BUY THE THING.
Air Bags
Filed Jun 29, 2015NY
AIRBAG WARNING LIGHT AND BUZZER, GO ON AND OFF EVERY 5 MINUTES. DEALER SAYS NO RECALL. WHAT DO I DO? UPDATED 09/09/15*LJ
Seats
Filed Jun 19, 2015340,000 milesVA
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP TO AVOID A COLLISION. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE SEATS FRACTURED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 340,000.
Structure › Body
Filed Apr 30, 2015150,000 milesMA
MY 1999 JEEP CHEROKEE SHAKES VIOLENTLY AT SPEEDS OVER 50 MPH WHEN I HIT A SLIGHT UNEVENNESS IN THE ROAD. I'VE HAD MY JEEP INSPECTED BY A JEEP DEALER, PAID TO REPAIR THE PROBLEM, AND IT STILL REMAINS. THIS IS A WELL-DOCUMENTED, REPEATED ISSUE, THAT I, AND MANY OTHERS HAVE EXPERIENCED, DRIVING JEEPS. IT'S BEEN REPORTED ON BY BOTH ABC NEWS (HTTP://ABC7NEWS.COM/ARCHIVE/8768540/) AND FOX NEWS (HTTP://WWW.FOXNEWS.COM/LEISURE/2012/07/09/WHAT-NEED-TO-KNOW-ABOUT-JEEP-DEATH-WOBBLE/) AND ACKNOWLEDGED BY CHRYSLER IN A TECHNICAL SERVICE BULLETIN. I WENT TO MY LOCAL JEEP DEALERSHIP, CHRYSLER TECHNICAL SERVICE BULLETIN IN-HAND, SPENT $1,000 TO REPLACE MY ENTIRE STEERING SYSTEM AT THEIR BEHEST TO CORRECT WHAT THEY CLAIMED WAS CAUSING THE VIOLENT SHAKING I EXPERIENCED WHEN DRIVING MY JEEP ON THE HIGHWAY, ONLY TO FIND, POST-REPAIR, AFTER HITTING A MINOR SEAM ON THE HIGHWAY AT A SPEED OF 52 MPH, THAT THE "DEATH WOBBLE" WAS WORSE THAN EVER, AND MY JEEP WAS TOTALLY UNSAFE TO DRIVE. THE FACT THAT NO ONE HAS DIED YET FROM LOSING CONTROL WHEN THEIR JEEP STARTS VIOLENTLY SHAKING WHILE THEY'RE SPEEDING DOWN THE HIGHWAY (THAT WE CAN PROVE) DUE TO AN OBVIOUS DESIGN FLAW IN THESE VEHICLES IS A SHAMEFUL REASON FOR THE NHTSA TO DISMISS THIS ISSUE. I'VE BEEN VERY LUCKY, SO FAR THAT OTHER DRIVERS HAVE NOTICED ME RAPIDLY REDUCING MY SPEED IN TIME TO GET OUT OF MY WAY. I'VE BEEN LUCKY THAT ROAD CONDITIONS ALLOWED ME TO SLOW DOWN OR PULL OVER. I'VE BEEN LUCKY TO BE GOING SLOW ENOUGH TO REDUCE MY SPEED BEFORE I
Service Brakes
Filed Jan 30, 2015WA
NO CRASH, NO ACCIDENT THIS IS A COMPLAINT ON SAFETY AND LACK OF AVAILABILITY TO A "DO IT YOURSELF" (DIY) CERTIFIED MECHANIC ON BRAKE BLEEDING. I AM A CERTIFIED AVIATION MECHANIC AND WELL VERSED ON BLEEDING BRAKES. ON THE JEEP LISTED THERE IS A REQUIREMENT TO USE A SCANNER (THE CHRYSLER DRB III SCAN TOOL) WHICH PLUGS INTO THE OBD-2 SYSTEM TO RUN THE PUMP IN THE ABS SYSTEM. THIS RUNNING OF THE ABS PUMP SHOULD MOVE ANY AIR WITHIN, INTO THE LINES SO THAT SUBSEQUENT BLEEDING OF THE WHEEL LINES WILL REMOVE THE AIR. THE SCANNER COST IS PROHIBITIVE FOR THE DIY MECHANIC AND THE OWNER IS FORCED TO TAKE THE VEHICLE TO A DEALER FOR PROPER BLEEDING OF THE BRAKES. EVEN A USED SCANNER IS VALUED AT $3977 ON EBAY THIS DATE. THERE ARE VARIOUS "TRICKS" TO GET THE ABS PUMP TO RUN, SUCH AS A PANIC STOP ON A SLICK GRASSY SURFACE AND THAT WILL GET THE PUMP TO RUN, BUT THE BRAKES MUST BE BLED IMMEDIATELY TO GET THE DESIRED RESULTS, ON THE SLICK, GRASSY SURFACE. THIS COMPLAINT IS ABOUT THE DISSERVICE TO THE MECHANIC IN THE FIELD AND THE GREAT SAFETY ISSUES THAT COULD ARISE WITH IMPROPERLY BLED BRAKES. WITHOUT THE ABS BLED PROPERLY, THE BRAKES ARE MUSHY AND EVEN AFTER PUMPING, ARE NOT THE BRAKES THEY SHOULD BE FOR THE SAFETY OF NEARLY A TWO TON VEHICLE. THERE SHOULD BE AN AFFORDABLE SCAN TOOL THAT WILL DO THE JOB FOR THE BASIC MECHANIC WHO WANTS TO DO THEIR VEHICLE HIM/HER SELF AND THOSE SAME FOLKS SHOULDN'T BE FORCED TO TAKE THE VEHICLE TO THE DEALER JUST TO ACHIEVE THE PROPER SAFETY STANDARDS. *TR
Service Brakes
Filed Dec 17, 2014114,056 milesNY
THE REAR BRAKE LINE (STEEL) NOT THE RUBBER LINE FAILED WHILE PULLING THE VEHICLE OUT OF THE GARAGE. IT WAS COMPLETELY ROTTED THROUGH, DESPITE ROUTINE MAINTENANCE (BLEEDING OF OLD FLUID) BEING PERFORMED. IT WAS DETERMINED BOTH THE FRONT AND REAR LINES NEEDED REPLACEMENT DUE TO SEVERE ROT. THESE SHOULD HAVE BEEN MADE OUT OF A CORROSION RESISTANT METAL. *TR
Fuel/Propulsion System
Filed Dec 6, 2014134 milesPA
I'M HAVING MORE PROBLEMS WITH MY JEEP GRAND CHEROKEE WITH THE FUEL SYSTEM, I HAVE ALREADY REPLACED IT (2) TIMES LOOKING FOR INFORMATION ON THIS. I HAVE LOOKED ON THE SITE AND THERE IS A RECALL ON IT SINCE 2002 BUT I HAVE NEVER RESEVED ANYTHING ON IT. THE RECALL SAYS TO CONTACT LOCAL DEALER ON THIS MATTER AND IT WILL BE TAKEN CARE OF FOR FREE. I NEED A PAPER TO TAKE WITH ME ON THIS MATTER. IT ALSO SAYS IT COULD CATCH FIRE IF IT IS NOT TAKEN CARE OF!! CAN YOU PLEASE HELP ME ON THIS MATTER. I HAS GO OUT AGAIN NO FUEL AGAIN! *TR
Exterior Lighting
Filed Oct 28, 201465,000 milesCA
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT THE BRAKE AND REVERSE LIGHT UNITS MALFUNCTIONED. AN INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE, BUT DECIDED TO REPLACE THE UNITS AS A TEMPORARY REMEDY. THE FAILURE OCCURRED MULTIPLE TIMES. THE CONTACT TOOK THE VEHICLE TO OTHER INDEPENDENT MECHANICS, BUT THEY WERE ALSO UNABLE TO LOCATE THE FAILURE AND OPTED TO REPLACED THE UNIT. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Electrical System
Filed Oct 13, 201477,000 milesVA
NEAR MISS REAR END COLLISION DUE TO BRAKE LIGHTS AND TURN SIGNAL LIGHTS WORKING INTERMITTENTLY. AT TIMES EITHER THE TURN SIGNALS LEFT AND RIGHT WILL NOT WORK OR THE LEFT AND RIGHT REAR BRAKE LIGHT LAMP ASSEMBLIES WILL NOT WORK. FOUND A ELECTRICAL GROUNDING ISSUE WITH LEFT AND RIGHT REAR LAMP ASSEMBLY WITH REGARDS TO BRAKE LIGHTS. WITH REGARDS TO THE TURN SIGNALS WORKING INTERMITTENTLY PROBLEM UNRESOLVED. IN ADDITION, WHEN VEHICLE IS PARKED AND LOCKED AT NIGHT THE HEADLIGHTS AND TAIL LAMPS COME ON AND OFF FOR UNKNOWN REASON. *TR
Air Bags
Filed Jun 24, 201467,000 milesAZ
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 67,700.
Fuel System, GasolineFire
Filed Feb 12, 2014188,350 milesOH
I WAS PARKED IN MY LOT AND A NEIGHBOR DROPPED A CIGARETTE BEHIND MY 1999 JEEP. THERE WAS UNGODLY GAS SMELL AND THE PUDDLE OF GAS THAT IS LEAKING FROM TANK IGNITED. I WAS LUCKILY ENOUGH THAT I CAUGHT IT AT THAT TIME OR IT WOULD HAVE EXPLODED. I JUST BOUGHT IT AND NEVER SMELLED GAS OR THOUGHT THE TANK WAS LEAKING. I HAD TO SPENLEAKING. IT IS GOING TO COST OVER 500 DOLLARS FOR THIS TO BE FIXED PLUS A TOW BAR. PLEASE HELP ME TO SEE IF JEEP COMPANY IS RESPONSIBLE DUE TO RECALL. *TR
Tires
Filed Oct 16, 2013124,260 milesWI
TRAVELING EAST ON HWY 76 JUST OUTSIDE JULESBURG, CO, MY RIGHT REAR TIRE SIDEWALL BLEW OUT AT 75MPH. TIRE PRESSURES WERE AT 35 PSI ON ALL TIRES BEFORE TRIP A FEW DAYS EARLIER. TIRES HAVE ABOUT 20,000 MILES ON THEM AND HAVE ABOUT 45% REMAINING TREAD. BLOWOUT PATTERN WAS A NEAR PERFECT CIRCLE WHERE THE SIDEWALL MEETS THE TREAD AREA OF THE TIRE. DAMAGE TO VEHICLE CONSISTED OF BENT REAR QUARTER PANEL. *TR
Seats
Filed Feb 23, 2013144,000 milesOK
MY SPEEDOMETER DOES NOT WORK. I HAVE HAD IT FIXED 2 TIMES. THEN IT. STOPS WORKING AGAIN. MY DRIVERS SEAT RAIL BROKE ON MY JEEP AND CAUSES THE SEAT TO WOBBLE ALL AROUND. THE SEAT ARE ALSO BROKEN IN THE SAME WAY ON MY 2000 JEEP AND MY 1996 JEEP TOO. WHAT CAN BE DONE. I HAVE 4 CHRYSLER PRODUCTS. 3 JEEPS HAVE BROKEN SEATS. 2 OF THE 4 HAVE ELECTRICAL ISSUES. WHAT CAN BE DONE. PLEASE LET ME KNOW. *TR
Steering
Filed Feb 16, 2013125,000 milesNJ
I WAS DRIVING AT 50 MPH AND THE VEHICLE STARTED SHAKING VIOLENTLY AND I HAD TO SLOW DOWN AND PULL OVER BEFORE THE SHAKING WOULD STOP. ANOTHER TIME I WAS DRIVING AT 50 MPH AGAIN AND HIT A SMALL BUMP AND THE VIOLENT SHAKING AGAIN OCCURRED. AGAIN I HAD TO SLOW DOWN CONSIDERABLY BEFORE IT STOPPED SHAKING. THIS IS KNOWN AS DEATH WOBBLE AND CHRYSLER KNOWS IT. THEY NEED TO BE HELD ACCOUNTABLE FOR USING CHEAP PARTS ON JEEPS. *TR
Visibility/Wiper
Filed Jan 13, 2013119,000 milesNM
SINCE THERE IS NO CATAGORY FOR THIS ISSUE I HAD TO PUT VISIBILITY/WIPER IN ORDER TO EVEN SUBMIT THIS FORM. THERE IS NO CATAGORY FOR THE HEATING SYSTEM WHICH THERE ARE A LOT OF PROBLEMS!!! THE ACCUATOR DOORS REGULATING THE HEAT TO THE INSIDE OF THE VEHICLE ARE BROKEN. I THOUGHT BY REPLACING THE MOTOR WHICH CONTROLS THEM IT WOULD FIX IT. NO SUCH LUCK THE DOORS ARE BROKEN AND NOT ONLY ARE THEY ALMOST IMPOSSIBLE TO REACH WITHOUT PULLING THE ENTIRE DASHBOARD AND CONSOLE, THE COST FOR IT WILL BE AROUND $1500 AND THAT IS ABSURD FOR A PART WHICH IS LESS THAN $100. THE LABOR WILL BE ABOUT $1300 TO GET TO IT. WHAT IS WRONG WITH THESE PEOPLE CAN'T THEY DESIGN A VEHICLE THAT CAN BE WORKED ON WITHOUT TAKING IT APART TO A LEVEL WHICH MAKES ME WANT TO JUNK THE CAR!! THEY SHOULD HAVE PUT SOMETHING OTHER THAN PLASTIC TO CONTROL THE HEAT IN THE VEHICLE. NOW IT IS THE MIDDLE OF JANUARY IN NEW MEXICO AND IT IS FREEZING. THANKS JEEP, I PAID A LOT OF MONEY FOR THIS SUV AND I'LL NEVER BUY ANOTHER AMREICAN CAR AGAIN!! I HAD TO REPLACE THE TRANSMISSION 2 YEARS AGO AT THE TUNE OF $3500. I RARELY GO ON A DIRT ROAD LET ALONE DRIVE FAST OR RECKLESS. A TRANSMISSION GOING OUT AT 65,000 IS ABSURD AND POOR DESIGN AND MANUFACTURING. THIS CAR IS NICKLING AND DIMEING ME TO DEATH!! *TR
Engine
Filed Jan 9, 2013207,000 milesNY
TL* THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE LIMITED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE CONTACT WAS INFORMED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED AND WAS TAKEN TO THE MECHANIC SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 207,000. THE VIN NUMBER WAS NOT AVAILABLE. UPDATED 01/31/13*LJ
Engine and Engine Cooling
Filed Aug 23, 2012OH
WITHOUT ANY WARNING MY CAR STALLS. TODAY IT STALLED IN THE MIDDLE OF AN INTERSECTION SO I PUT MY HAZARDS ON AND STILL ALMOST GOT HIT ALSO IT TOOK A GOOD TEN MINS FOR MY CAR TO START BACK UP NOTHING SEEM WRONG WITH ANY OF THE PARTS EVERYTHING WAS CHECKED AND IT STILL STALLS. *TR
Suspension
Filed May 26, 2012920,000 milesTX
HAD SOME SHAKING BUT ALL OF A SUDDEN THE TRUCK WAS OUT OF CONTROL, I COULD CONTROL THE JEEP I WAS VEERING INTO OTHER LANES, COULD NOT CONTROL THE JEEP, HOLDING ON FOR LIFE AND PRAYING NOT TO DIE. I DID NOT KNOW WHAT TO DO. I WAS CRYING AND PEOPLE WERE GOING AROUND ME AND I JUST STARTED TO TRY TO SHUT DOWN ON THE HIGHWAY THEN I GOT OFF THE HIGHWAY. I AM AFRAID TO DRIVE AT THIS POINT. I COULD HAVE DIED!!!!!!!!!!! *TR
Steering
Filed May 7, 2012100,000 milesCT
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 50 MPH, HE FELT THE STEERING WHEEL SHAKING AND THE FRONT END OF THE VEHICLE STARTED VIBRATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THAT THEY HAD TO REPLACE THE STEERING DAMPER AND THE TRACK BAR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 123,000.
Visibility › Defroster/Defogger/Hvac System
Filed Feb 7, 201265,344 milesCO
THE BLEND DOORS ON THE DUAL HEATER SYSTEM HAVE FAILED AND THERE IS NO HEAT OR AC TO THE PASSENGER COMPARTMENT. *TR
Exterior Lighting
Filed Jan 19, 2012NJ
I OWN A 99 GRAND CHEROKEE LAREADO EVERY NOW AND THEN THE HAZARD LIGHTS, BRAKE LIGHTS, AND TURN SIGNALS GO OUT ALL AT THE SAME TIME. I CHECKED FUSES ARE ALL GOOD, LIGHT BULBS NEW, AND THIS PROBLEM STILL EXIST. ALSO THE HEADLIGHTS ARE REALLY FOGGY LOOKING MAKING IT HARD TO SEE ON DARK ROADS. *TT
Seats
Filed Dec 6, 2011145,000 milesOR
DRIVER SIDE SEAT BROKE. *TR
Suspension › Front
Filed Jul 31, 201133,000 milesIL
I HAVE A 99 JEEP CHEROKEE SPORT. THE FRONT END BECOMES UNCONTROLLABLE AT HIGHWAY SPEEDS WHEN DRIVEN ON ANYTHING LESS THAN PERFECTLY SMOOTH FLAT ROADWAY SURFACE. APPLYING THE BRAKES MAKES THE FRONT END SHIMMY HORRIBLE AND DANGEROUS. YOU MUST SLOW TO REGAIN CONTROL, ALSO DANGEROUS ON HIGHWAYS. ONLINE RESEARCH SHOWS THIS IS A COMMON FLAW WITH JEEPS THAT HAVE A COIL-SPRUNG FRONT SUSPENSION WITH A TRACK BAR OR PANHARD BAR, REFERRED TO DEATH WOBBLE. THIS IS VERY DANGEROUS! *TR
Electrical System
Filed Apr 8, 201198,000 milesCA
NO: 08-15-99 SUBJECT: ERRATIC, INTERMITTENT CLUSTER OPERATION/INTERMITTENT AIR BAG WARNING LIGHT. DATE: MAY 21, 1999 THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN NUMBER 08-20-98 REV. A, DATED OCTOBER 2, 1998, WHICH SHOULD BE REMOVED FROM YOUR FILES AND NOTED IN THE BOUND TECHNICAL SERVICE BULLETIN BOOK, PUBLICATION NUMBER 81-699-99003. THIS IS A COMPLETE REVISION TO THE PROCEDURE. OVERVIEW: THIS BULLETIN INVOLVES INSTALLING A REPAIR HARNESS CONTAINING A REVISED INSTRUMENT CLUSTER CONNECTOR. SYMPTOM/CONDITION: SOME VEHICLES MAY EXHIBIT AN INTERMITTENT ILLUMINATION OF THE AIR BAG WARNING LIGHT OR AN INTERMITTENT TACHOMETER OR SPEEDOMETER DROP OUT. AN AIRBAG ELECTRONIC CONTROL MODULE (AECM) FAULT CODE -"NO CLUSTER CCD BUS " MESSAGE WILL BE PRESENT. DIAGNOSIS: USING THE DRB III, READ AND RECORD ALL ACTIVE AND STORED FAULT CODES IN THE AECM. THIS CONDITION IS CAUSED BY MINOR OXIDATION OF THE BUS CIRCUIT TERMINALS AT THE INSTRUMENT CLUSTER CONNECTOR. ELECTRICAL TERMINALS WILL SHOW SIGNS OF OXIDATION, WHICH WILL APPEAR AS DARKENED LINES OR MARKS ON THE CLUSTER MALE TERMINALS. THESE OFTEN APPEAR AS GRAY OR BLACK MARKS RATHER THAN THE APPEARANCE OF OXIDATION OR CORROSION USUALLY ASSOCIATED WITH HIGHER CURRENT CARRYING CIRCUITS. THIS CONDITION WILL SET A "NO CLUSTER CCD BUS" MESSAGE. THE FAULT CODE WILL USUALLY BE STORED AND NOT ACTIVE. THIS TECHNICAL SERVICE BULLETIN WILL NOT ADDRESS FUEL OR OIL PRESSURE GAUGE ISSUES. IF THIS FAULT CODE IS PRESENT, EITHER ACTIVE OR STORED PERFO
Seats
Filed Apr 7, 2011133,000 milesMA
DRIVER'S SIDE SEAT FRAME BROKE. SEAT WOBBLES BACK AND FORTH. OBVIOUSLY AN UNSAFE SITUATION BEING STRAPPED INTO A SEAT THAT IS NOT PROPERLY SECURED TO VEHICLE. WILL FORCE OF PUSHING BRAKE PEDAL TOTALLY SEPARATE SEAT FROM VEHICLE? THIS IS A MAJOR SAFETY ISSUE RELATIVE TO PASSENGER RESTRAINT (ME) AND BRAKING OR STOPPING OF THE VEHICLE(OTHERS). I HAVE READ WHERE THIS IS A COMMON OCCURRENCE ON JEEPS OF THE SAME MODEL AND YEAR AS MINE. CLEARLY, THIS IS A MANUFACTURING DEFECT. I HAVE NEVER HAD A SEAT FRAME FAIL ON ANY OTHER VEHICLE THAT I HAVE OPERATED. THIS IS NOT RUST RELATED. IT IS SIMPLY A FAILED VEHICLE WEIGHT REDUCTION PROGRAM THAT HAS BLOSSOMED INTO A FULL BLOWN SAFETY CONCERN FOR BOTH THOSE IN THE VEHICLE AND ANYONE ELSE OUTSIDE OF THE VEHICLE IN ITS GENERAL PROXIMITY. SOMETHING NEEDS TO BE DONE AS VEHICLE OWNERS WILL CONTINUE TO OPERATE THESE VEHICLES UNTIL THE SEAT TOTALLY SEVERS ITS COMPROMISED MOUNTING AND BECOMES TOTALLY DETACHED FROM THE VEHICLE. IN THE MEAN TIME, ANYONE IN ITS PATH IS AT SERIOUS RISK. *TR
Seats
Filed Mar 15, 2011AE
DRIVER'S SEAT BROKE. THE METAL THAT THE SEAT IS BOLTED TO IS TOO THIN. LUCKILY THIS HAPPENED IN A PARKING LOT AND NOT ON THE HIGHWAY. *TR
Seats
Filed Mar 1, 2011101,249 milesWV
DRIVER'S SEAT BROKEN........HAPPENED ABOUT A WEEK AGO.........SEAT IS NOW LOOSE. *TR
Engine and Engine CoolingFire
Filed Feb 5, 2011OH
1999 JEEP CHEROKEE, UNIT 1 WAS EAST BOUND. THE DRIVER NOTICED SMOKE COMING FROM THE VEHICLE AND PULLED TO THE BERM WHERE THE VEHICLE CAUGHT FIRE *BF THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE, DUE TO THE EXTENT OF THE DAMAGE. (OHIO TRAFFIC CRASH REPORT # 10-0792-91) UPDATED 02/15/11 *BF
Visibility
Filed Nov 24, 2010WI
MY 1999 JEEP CHEROKEE DOES NOT DEFROST RIGHT-HAND SIDE OF FRONT WINDOW. LEFT -HAND SIDE WORKS VERY WELL. THIS HAPPENED BEFORE THIS YEAR, BUT SEEMED TO WORK OK AT END OF 2009. HAVE TRIED TO MOVE SELECTOR CONTROL BACK AND FORTH, DID NOT HELP AT ALL. TAKES SOME TIME FOR THE LEFT-HAND SIDE OF DEFROSTER TO CLEAR RIGHT-HAND SIDE. MY FRIEND HAD A 1998 DODGE DURANGO AND A 1996 DODGE STEALTH THAT DID THE SAME THING. COULD THIS BE A CHRYSLER MANUFACTURING PROBLEM? THANK YOU. *TR
Seat Belts › FrontCrash1 killed
Filed Nov 9, 2010MT
1999 JEEP CHEROKEE. ATTORNEY WRITES ON BEHALF OF CONSUMER WHO DIED IN A CRASH RELATED TO SEAT BELT AND AIRBAG ISSUES *TGW THE DECEDENT WAS DRIVING ON A CLEAR DAY ON A DRY HIGHWAY, WHEN SHE SUDDENLY HIT A MEDIAN AND THE VEHICLE ROLLED SEVERAL TIMES. ACCORDING TO THE ATTENDING PHYSICIAN, THE DECEDENT WAS TOO SMALL TO BE PROTECTED BY THE SEAT BELT AND SHOULDER HARNESS AND/OR THE AIR BAGS. THE DRIVER DIED FROM INTERNAL INJURIES CAUSED BY THE SEAT BELT /AIR BAG NOT BEING PROPERLY DESIGNED TO PROTECT SOMEONE THAT SMALL. *JB
Seats
Filed Mar 31, 201099,500 milesCA
MY 1999 JEEP CHEROKEE HAS A BROKEN DRIVER'S SEAT PAN. I WAS COMING TO A RED LIGHT AND I HEARD A SNAP SOUND. I WENT TO INVESTIGATE AND NOTICED THAT THE METAL SEAT PAN IS CRACKED ALL AROUND THE WHERE THE BOLT HOLDS IT IN THE SEAT TRACK. NOW THE SEAT ROCKS A LITTLE BIT, AND IT'S GOING TO BE A MATTER OF TIME BEFORE THE OTHER CORNERS CRACK DUE TO THE INCREASED STRESS. I HAVE NOT YET CORRECTED THE FAILURE. BUT IN ORDER TO DO SO, I WILL NEED A WHOLE NEW SEAT. THIS IS A SAFETY ISSUE BECAUSE IF THESE BREAK, IT WILL MEAN NOTHING IS HOLDING THE SEAT IN PLACE. I KNOW A LOT OF PEOPLE IN THE JEEP COMMUNITY THAT HAVE THE SAME PROBLEM WITH THE SEAT PANS BREAKING.
Air Bags › Frontal
Filed Mar 10, 2010200,000 milesMI
PASSENGER AIR BAG WENT OFF WHILE DRIVING DOWN THE ROAD IN MY 1999 JEEP CHEROKEE CHRYSLER INVESTIGATED AND SAID THAT NOTHING WAS WRONG AND WON'T DO ANYTHING TO REPAIR. BUT I KNOW THERE WAS SOMETHING WRONG BECAUSE SMOKE CAME OUT OF THE AIR BAG MODULE AND STILL SMELL BURNING WIRES DEALERSHIP SAID THAT JEEP HAD KNOWN RECALL THAT SAID WAS PERFORMED AND NEVER WAS FOUND RECALL ON YOUR WEB SITE IT SAID POSSIBLE AIR BAG LIGHT OR AIR BAG DEPLOYMENT DO TO CORROSION AND THE MODULE WAS SUPPOSED TO BE MOVED TO TRANSMISSION TUNNEL BUT NEVER WAS DONE AND YOU CAN SEE CORROSION ALL OVER MODULE. AND CHRYSLER WOULD NOT SAY IF IT IS SAFE TO DRIVE I WOULD LIKE TO KNOW WHAT I SHOULD DO THIS IS A SAFETY ISSUE. *TR
Unknown or Other
Filed Oct 13, 2009130,000 milesOH
MY 1999 JEEP CHEROKEE SPORT 4DR AUTOMATIC HAS STALLED WHILE DRIVING 6 TIMES IN THE LAST FEW MONTHS. MOST TIMES IN HEAVY TRAFFIC, WITH ONE TIME WHILE I WAS ON A HIGHWAY ON RAMP. USUALLY IT RESTARTS AFTER A PERIOD OF 2 MINUTES TO 12 HOURS. I DID HAVE TO HAVE IT TOWED ONCE AS IT WOULD NOT RESTART. I HAVE HAD IT INTO THE REPAIR SHOP 3 TIMES AND THE COMPUTER SCAN CONTINUALLY SHOWS NO PROBLEMS. MY MECHANIC REPLACED THE IGNITION CONTROL MODULE AT MY INSISTENCE EVEN THOUGH HE WASN'T SURE THAT WAS THE PROBLEM. IT WASN'T, AS IT HAPPENED AGAIN A FEW DAYS AGO IN THE MIDDLE OF THE NIGHT. I HAD NO CELL PHONE AND HAD TO WALK 4 MILES TO GET HOME. AFTER RESEARCH ONLINE I SEE IT IS A PROBLEM WITH MANY YEARS, MAKES AND MODELS OF JEEPS AND YET NO SOLUTION CAN BE FOUND ANYWHERE. I CALLED JEEP CUSTOMER SERVICE AND THEY SAID THEY CAN'T DO ANYTHING FOR ME UNLESS I TAKE IT TO A JEEP DEALER, WHICH I CAN'T AFFORD. OBVIOUSLY THERE IS AN ISSUE AND I WAS HOPING TO FIND AN ANSWER WITH YOUR HELP. *TR
Seats
Filed Aug 22, 2009MI
1999 JEEP CHEROKEE SPORT DRIVER SEAT BROKE. *TR
Equipment
Filed Aug 17, 200990,000 milesCO
LIKE MOST JEEP CHEROKEE OWNERS, I HAD TO PAY A HUGE REPAIR BILL TO GET THE AIR CONDITIONER TO WORK. ALMOST $2,000. *TR
Electrical System
Filed Aug 14, 200991,000 milesGA
RANDOMLY WHILE DRIVING THE SPEEDOMETER AND TACHOMETER (ACTUALLY ALL GAUGES) WILL STOP WORKING, THE AIRBAG LIGHT COMES ON AND SOMETIMES THE CHECK ENGINE LIGHT COMES ON TOO. IF YOU HIT THE DASHBOARD (SOMETIMES IT TAKES SEVERAL HITS) THE GAUGES WILL START WORKING AGAIN AND THE AIRBAG LIGHT GOES OFF. HAVEN'T HAD IT CHECKED BY A SHOP YET. *TR
Seats
Filed May 14, 2009MI
1999 JEEP CHEROKEE SPORT FRONT SEAT FRAME HAS BROKEN CAUSING SEAT TO SHIFT FORWARD AND BACKWARD AS YOU DRIVE, NOTICE FRAME HAS COME LOOSE FROM POPPING RIVET. I HAVE FILED THIS COMPLAINT BECAUSE I HAVE NOTICED A NUMBER OF PEOPLE WITH THE SAME PROBLEM AND SAME CAR WHICH WOULD INDICATE A MANUFACTURE DEFECT IN THE DESIGN OF THE SEAT FRAME. *TR
Complaints 1-50 of 366, newest first, reproduced as filed.
Going by the federal record, it is one of the Cherokee years to avoid: an unusual share of its 366 complaints describe fires, crashes or deaths for a car of its age. The most common complaint is about the brakes (25%).
What is the most common problem with the 1999 Jeep Cherokee?
The brakes: 91 of the 366 complaints (25%) are about it. Owners most often say it vibrates or shakes (33%) and loses its brakes or the pedal sinks (4%). The typical report comes at 86,500 miles.
How many recalls does the 1999 Jeep Cherokee have?
8 safety recalls on file with NHTSA, the most recent filed May 11, 2009. The largest, 00V136000, covered 589,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1999 Jeep Cherokee problems start?
Half of the complaints that record an odometer reading came in before 77,000 miles. For the brakes the midpoint is 86,500 miles.
Has NHTSA investigated the 1999 Jeep Cherokee?
Yes, once. EA12005 ("Crash Related Fuel Tank Fires") was opened Jun 12, 2012 and closed Nov 14, 2014.
Are there service bulletins for the 1999 Jeep Cherokee?
The manufacturer filed 71 technical service bulletins and other notices for it with NHTSA, most of them about the engine (13), the electrical system (10) and the transmission (10). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
3 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 11, 2009. Source: NHTSA Office of Defects Investigation.