Chrysler (FCA US LLC): Equipment › Electrical › Radio/Tape Deck/Cd Etc.
Chrysler (FCA US LLC) reported this defect to federal regulators on Jul 23, 2015 and put the number of vehicles at risk at 1,416,903. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
The risk
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
The remedy
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
28 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2015 Chrysler 200 | 1,993 | 8 | 24 | 100 |
| 2015 Chrysler 300 | 99 | 5 | 1 | 9 |
| 2015 Dodge Challenger | 127 | 6 | 3 | 16 |
| 2015 Dodge Charger | 136 | 8 | 1 | 10 |
| 2015 Dodge Durango | 505 | 4 | 4 | 26 |
| 2015 Dodge Viper | 3 | 1 | 0 | 0 |
| 2015 Jeep Cherokee | 1,794 | 11 | 29 | 45 |
| 2015 Jeep Grand Cherokee | 1,369 | 10 | 22 | 129 |
| 2015 Ram 1500 | 1,460 | 18 | 58 | 79 |
| 2015 Ram 2500 | 215 | 15 | 3 | 13 |
| 2015 Ram 3500 | 137 | 16 | 5 | 3 |
| 2015 Ram 4500 | 7 | 8 | 2 | 1 |
| 2015 Ram 5500 | 13 | 8 | 1 | 0 |
| 2014 Dodge Durango | 785 | 11 | 9 | 23 |
| 2014 Dodge Viper | 4 | 2 | 0 | 0 |
| 2014 Jeep Cherokee | 2,650 | 13 | 16 | 56 |
| 2014 Jeep Grand Cherokee | 2,384 | 19 | 40 | 151 |
| 2014 Ram 1500 | 1,779 | 17 | 24 | 99 |
| 2014 Ram 2500 | 344 | 16 | 4 | 13 |
| 2014 Ram 3500 | 202 | 17 | 7 | 9 |
| 2014 Ram 4500 | 8 | 9 | 1 | 0 |
| 2014 Ram 5500 | 11 | 10 | 3 | 2 |
| 2013 Dodge Viper | 4 | 2 | 0 | 0 |
| 2013 Ram 1500 | 1,281 | 12 | 10 | 72 |
| 2013 Ram 2500 | 178 | 16 | 7 | 7 |
| 2013 Ram 3500 | 115 | 18 | 7 | 4 |
| 2013 Ram 4500 | 3 | 9 | 0 | 0 |
| 2013 Ram 5500 | 4 | 9 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 15V461000.
Full record for the 2015 Chrysler 200 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →