Chrysler (FCA US LLC): Power Train › Automatic Transmission
Chrysler (FCA US LLC) reported this defect to federal regulators on Jun 13, 2019 and put the number of vehicles at risk at 81,615. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.
The risk
An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.
The remedy
Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.
1 model year covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Jeep Cherokee | 2,650 | 13 | 16 | 56 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 19V447000.
Full record for the 2014 Jeep Cherokee → · Recalls carrying a do-not-drive advisory → · Where this data comes from →