2000 Jeep Cherokee

High concern

Owners filed 369 complaints about this vehicle with federal regulators, most often about the brakes. It has been recalled 7 times.

Avoid One of the Jeep Cherokee years to avoid: an unusual share of fires, crashes and deaths for a car of its age. Which Jeep Cherokee years to avoid →

When it fails
020k40k60k90k120k200k
72,000 milesMedian miles at failure

132 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 2000 Jeep Cherokee problems

98 of the 369 complaints (27%) are about the brakes.

ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor · brakes50
100
Seats18
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes16
102
Suspension › Front14
100
Service Brakes, Hydraulic › Foundation Components › Disc · brakes14
101
Engine and Engine Cooling › Engine › Gasoline · engine14
0120
Air Bags · airbags14
102
Electrical System12
030
Engine and Engine Cooling › Engine · engine11
000
Engine11
000

2000 Jeep Cherokee brakes problems

27% of all complaints

98 of the 369 complaints are about the brakes. This is what owners describe:

  • vibrates or shakes39% · 38
  • loses its brakes or the pedal sinks5% · 5
  • overheats4% · 4
  • jerks, lurches or bucks3% · 3

Share of the 98 brakes complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
17,000 mi
median of 21 reports
Peak year of filing
2001
39 brakes complaints that year
Crashes · fires · injuries
4 · 0 · 3
in these complaints
Recalls on the brakes
“At speeds of 50 to 60 miles an hour while braking or if a bump is hit in the road, front tire vibration occurs and will only stop when speed is lowered to below 40 MPH. After typing in "jeep cherokee front end vibration" on internet search did I find that this problem is present in all cherokees. It seems that the problem stems from the brake calipers warping the rotors every 8-10 thousand miles.”
Owner complaint, filed Jul 22, 2004 at 52,606 miles
“When driving at an undetermined speed, the front end vibrated. The consumer took the vehicle to the dealership for inspection and the mechanic determined that the front rotors failed. The consumer stated that front rotors were replaced three times, every 15,000 miles. *ak the consumer found three other vehicles of the same make/model experienced that same problem. *sc *jb”
Owner complaint, filed Jul 6, 2004 at 15,000 miles

Complaints and recalls over time

By year of filing
1999: 2 complaints, 0 about the brakes'992000: 33 complaints, 3 about the brakes2001: 91 complaints, 39 about the brakes'012002: 59 complaints, 28 about the brakes2003: 35 complaints, 12 about the brakes'032004: 28 complaints, 10 about the brakes2005: 19 complaints, 4 about the brakes'052006: 9 complaints, 0 about the brakes2007: 11 complaints, 0 about the brakes'072008: 15 complaints, 0 about the brakes2009: 7 complaints, 0 about the brakes'092010: 10 complaints, 1 about the brakes2011: 9 complaints, 0 about the brakes'112012: 4 complaints, 0 about the brakes2013: 8 complaints, 0 about the brakes'132014: 8 complaints, 1 about the brakes2015: 10 complaints, 0 about the brakes'152016: 3 complaints, 0 about the brakes2017: 1 complaints, 0 about the brakes'172018: 4 complaints, 0 about the brakes2019: 3 complaints, 0 about the brakes'19Recall 02V104000 (fuel system)Recall 06E011000 (fuel system)Recall 06E022000 (brakes)Recall 09E012000 (headlights)Recall 09E025000 (headlights)NHTSA investigation EA12005
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened

Complaints about the 2000 Cherokee peaked in 2001, with 91 filed that year. Owners had filed 96 complaints about the brakes before the first recall that covers it, 06E022000 in March 2006; 2 more have come in since. In 2019 owners filed 3 so far.

7 safety recalls

Part 573 reports
Exterior Lighting › Headlights09E025000
Filed May 11, 200942,540 vehiclesDope, Inc.

Defect. DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Exterior Lighting06E065000
Filed Jul 17, 20063,593 vehiclesAj Motorsport

Defect. CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.

Remedy. AJ MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE LAMPS. THE RECALL BEGAN ON JULY 31, 2006. OWNERS MAY CONTACT AJ MOTORSPORT AT 626-618-2026.

Exterior Lighting06E026000
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.

Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Fuel System, Gasoline › Delivery › Fuel Pump06E011000
Filed Feb 1, 20067,291 vehiclesAirtex Products

Defect. CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.

Risk. IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.

Remedy. AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.

Fuel System, Gasoline › Fuel Injection System › Injectors02V104000
Filed Apr 8, 20021,115,322 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A 4.0L ENGINE ONLY, THE DESIGN OF THE INTAKE AND EXHAUST MANIFOLDS COULD ALLOW DEBRIS TO ACCUMULATE AT THE #3 CYLINDER LOCATION.

Risk. THIS COULD RESULT IN A VEHICLE FIRE.

Remedy. DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

All 7 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. One names the 2000 Cherokee.

Crash Related Fuel Tank FiresEngineering analysis EA12005Closed
Opened Jun 12, 2012Closed Nov 14, 2014Led to recall 13V252000fuel system

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact …

Technical service bulletins

55 on file

Repair instructions the manufacturer sent its dealers for the 2000 Cherokee. Not recalls: the fix is usually free only while the car is under warranty.

engine 11electrical system 9equipment 8body and frame 7transmission 4suspension 3seats 3visibility 2
0500401Service Bulletin/Repair InstructionsJun 8, 2001brakes

SOME VEHICLES MAY EXHIBIT MINOR BRAKE PEDAL / DISC BRAKE ROTOR PULSATION AT HIGHWAY SPEEDS WHEN BRAKING. *TT

What owners reported

Newest filings
Electrical System
Filed Aug 26, 2019200,000 milesVA

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE WOULD NOT START AND A MESSAGE INDICATING THE KEY WAS NOT RECOGNIZED WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. LINDSEY CHRYSLER (8100 CENTREVILLE RD, MANASSAS, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 200,000.

Suspension
Filed Mar 8, 2019OH

I HAVE TRIED TO REACH OUT TO TRANSAMERICAN AUTO PARTS IN REGARDS TO RECALL 18E-072 AND AFTER BEING ON HOLD FOR HOURS AND MULTIPLE EMAILS, I AM NOT ABLE TO CONTACT THEM.

Air Bags
Filed Jan 30, 2019180,000 milesPA

BRAKE LIGHT STARTED COMING ON INTERMITTENTLY, BUT IS NOW ON CONSTANTLY. ONCE IN A GREAT WHILE IT WILL NOT LIGHT UP WHEN STARTING THE CAR, BUT MOST OF THE TIME IT COMES ON WHEN STARTING THE CAR AND STAYS ON CONTINUOUSLY.

Air Bags
Filed Nov 25, 2018237,318 milesNE

ENGINE LEAK BAD SEAT AND BRAKE LIGHT I NEED SOME HELP PLEASE REPLACE REAR WIPE,

Engine
Filed Nov 15, 2018173,000 milesCO

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE ATTEMPTING TO START THE VEHICLE, A LOUD TICKING NOISE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ENGINE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.

Engine
Filed Sep 2, 2018CT

CRACK CYLINDER HEAD .WHEN DRIVING START TO OVERHEAT.WHEN CHECK ON IT I FOUND THE PROBLEM AND I RESEARCHED AND FOUND THIS IS A PROBLEM WITH THE CYLINDER HEAD FOR JEEP YEARS 2000,2001,2002.THEY SAY THOSE YEARS THE IRON ORE WAS VERY EXPENSIVE ON THE WORLD MARKET.

Engine
Filed May 13, 2018MD

TAKATA RECALL I OWN A 2000 JEEP CHEROKEE INLINE 6 AND SINCE I GOT IT IT HAS HAD A LOT OF PROBLEMS WITH THE HEAD AND BLOWING THE GASKETS I CALLED THE DEALERSHIP TO SEE IF THERE WAS ANY RECALLS AND THERE WASN'T ANY. THE LADY THAT WAS WORKING ASKED ME WHAT WAS GOING ON AND I TOLD HER AND SHE SAID THAT MY YEAR JEEP SHOULD'VE HAD A RECALL FOR IT BECAUSE A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM. THIS IS REALLY THE ONLY PROBLEM I HAVE WITH MY JEEP AND EVERYONE I TALK TO THAT HAS A JEEP LIKE MINE AND THE SAME YEAR HAVE THE SAME PROBLEM. THIS WILL BE THE SECOND HEAD GASKETS IN 4 YEARS I WILL BE PUTTING ON NEW HEAD GASKETS. I CAN'T AFFORD A NEW HEAD FOR IT AND I'VE BEEN TOLD THAT THE HEADS WERE BAD ON MY YEAR OF JEEP. IT ALSO CAME WITH DEXRON ANTIFREEZE THAT AFTER A WHILE GOOKS UP IN THE RADIATOR AND LOOKS LIKE MUD

Suspension
Filed May 19, 2017CA

MONROE SHOCK ABSORBER, MODEL 550017; UNIT CODE P154H1 AFTER TWO YEARS OF LIGHT SERVICE IN CALIFORNIA THE UNIT WAS REMOVED TO INSTALL A LOAD SUPPORTING MODEL 58914. UNIT 550017 WAS FUNCTIONING WELL WITH NO VISIBLE SIGNS OF DAMAGE / MALFUNCTION. THIS SHOCK ABSORBER EXPLODED UPON REMOVAL FROM THE LOWER MOUNT.. THE LOWER SECTION WAS DRIVEN TO THE FLOOR BEING PROPELLED BY COMPRESSED GAS AND OIL. THE UPPER SECTION FELL HARMLESSLY TO FLOOR. THERE ARE NO INJURIES OR DAMAGES ASSOCIATED BUT THAT IS A MATTER OF FORTUNE, NOT DESIGN. THE RETENTION MECHANISM HAS NO SAFETY DESIGN FEATURE TO PREVENT THIS. THIS SHOULD NOT BE THE CASE WITH GAS CHARGED SHOCKS. INFORMATION SUPPLIED WITH THE UNITS MAKE NO MENTION OF THIS POSSIBLE FAILURE.

Seats
Filed Jul 5, 2016140,000 milesCA

DRIVING DOWN CITY STREET(35MPH),APPLIED BRAKES FOR STOP LIGHT,SEAT FRAME(DRIVERS SIDE) APPARENTLY BROKE IN 2 SPOTS ALMOST CATAPULTING ME INTO THE BACK SEAT,IF NOT FOR THE SEAT BELT.

Engine
Filed May 24, 2016181,000 milesMN

I LOVE MY JEEP. HOWEVER, I HAVE THE SAME PROBLEM MANY OWNERS OF THE 2000 CHEROKEE WITH THE 4.0 HAVE. I HAVE A CRACKED CYLINDER HEAD. NO OIL IN COOLANT, OR VICE VERSA, BUIT JEEP IS PARKED AND WILL NOT MOVE UNTIL IT IS EITHER SOLD OR SCRAPPED. BODY IS IN GOOD CONDITION AND EVERYTHING WORKS ON THE JEEP. I HAVE ROD KNOCK ON START UP, AND AS THE ENGINE WARMS, OIL PRESSURE DROPS TO ZERO. REVVING ENGINE TO 2000 RPM RAISES OIL PRESSURE. THE JEEP HAS 181,000 MILES. I HAVE HEARD FROM MANY PEOPLE THAT THE CYLINDER HEAD CRACKING IS VERY COMMON IN JEEPS FOR 2 MODEL YEARS, YET JEEP HAS GOTTEN AWAY WITH A RECALL SOMEHOW. I AM NOT HAPPY. I BOUGHT THE JEEP USED AND ONLY DROVE IT A MONTH BEFORE THE KNOCKING STARTED. THE LADY I BOUGHT IT FROM DID OIL CHANGES EVERY 2 MONTHS, AND TOOK IT IN FOR SERVICE WHEN EVER SOMETHING WENT WRONG

Steering
Filed Feb 1, 2016126,500 milesVA

DEATH WOBBLE IN FRONT END...

Wheels
Filed Sep 30, 201544,000 milesNY

STOCK STEEL WHEELS 15X7 RIMS ROT AND CAUSE AIR LEAKS WHICH CAN CAUSE BLOWOUT. LOSS OF AIR IN TIRE GAVE ME BLOW OUT.

Engine
Filed Sep 25, 2015181,889 milesTN

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE DRIVING AT 25 MPH, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAITED UNTIL THE TEMPERATURE GAUGE READ NORMAL AND THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIELD INTAKE MANIFOLD AND THE SHIELD EXHAUST MANIFOLD NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,889.

Electrical System
Filed Aug 7, 2015MI

I BELIEVER THE ELECTRICAL PROBLEMS I HAVE EXPERIENCED WITH MY JEEP CHEROKEE SPORT 2000 4.0L V6 HAS THE POTENTIAL TO BE COME A THREAT IF SUCH WIRES SHOULD CREATE A FIRE OF SOME SORT... FOR YEARS THE ONLY WAY TO OPERATE THE WINDOWS ON THE VEHICLE IS BY DRIVERS SIDE CONTROLS, THE PASSENGER CANNOT OPERATE THE WINDOW WITH THEIR CONTROL. STRANGE THING, IS IF ON THE DIVERS SIDE YOU HIT THE AUTOMATIC DOOR LOCK SWITCH BACK AND FOURTH THE PASSENGER CAN GAIN CONTROL OF THE WINDOW OPERATION IE UP/DOWN, ONLY ON A TEMPORARY BASIS. THE TIME FRAME OF PASSENGER OPERATION IS VERY SHORT... THE OTHER ISSUE IS THE DOOR LOCKS, THE LIGHTS GO ON AND OFF WHEN USING THE FOB TO LOCK AND UNLOCK, AND SOMETIMES THE LOCKS WORK AND YOU HEAR THE CLICK OF THEM LOCKING. OTHER TIMES THE LIGHTS WILL FLASH BUT THE DOOR LOCKS WILL NOT OPERATE AT ALL, AND IF YOUR SITTING IN THE JEEP AND HIT THE LOCKS YOU CAN HEAR A CLICK BUT NOT IN THE DOORS BUT IN THE HEADLINER JUST ABOUT WHERE THE DOME LIGHT IS... I FEEL ALL OF THESE ELECTRICAL ISSUES ARE CONCERNING, AND SHOULD BE SOMETHING JEEP CORP SHOULD TAKE SERIOUSLY..... PROBLEMS IN ELECTRICAL SYSTEM COULD BE A POTENTIAL FIRE HAZARD....

Electrical System
Filed Jul 4, 2015FL

I BOUGHT THIS TRUCK USED FROM A PRIVATE OWNER IN MARCH OF 15, CHECK ENGINE LIGHT WAS ON WAS TOLD IT WAS ON BECAUSE THEY CHANGED THE GAS CAP ON IT IN JUNE OF 15 I WAS AT A STORE PARKED WENT INTO THE STORE CAME BACK OUT TRUCK WOULDN'T START NO LIGHTS NOTHING JUMPING DIDN'T DO ANYTHING HAD TO TOW IT HOME, THEN TOW IT TO THE REPAIR SHOP WHERE THEY SAID IT WAS THE STARTER AND WE PLACED THAT ( $394.93) TRUCK RAN FINE FOR ABOUT 2 WEEKS SAME THING, GOING TO TOW IT THE REPAIR SHOP AGAIN NEXT WEEK

Electrical SystemFire
Filed Apr 12, 2015143,000 milesNY

FIRE STARTED IN LEFT REAR QUARTER OF VEHICLE. IT WAS CAUSED BY WIRING TO REAR DEFOGGER, LIGHTS & REAR WIPER HARNESS. DAMAGE TO WIRING, TRIM PANELS MELTED, HEAD LINER DAMAGE, OUTER BODY PAINT BLISTERED ABOVE FUEL FILLER DOOR. IT WAS JUST LUCK THAT IT WAS SNOWING SO I USED THE SNOW TO PUT OUT THE FIRE. ESTIMATED DAMAGE TO VEHICLE BY INSURANCE CO. WAS $2961.00. *TR

Steering
Filed Mar 19, 2015207,057 milesOH

AT 45 MPH THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND FRONT END FELT LIKE IT WAS VIBRATING APART, HIT BAKES AND SLOW VEHICLE TO 25 MPH FOR IT TO STOP. HAVE REPLACE ALMOST THE WHOLE FRONT END STEERING COMPONENTS AND STILL HAVING THE SAME ISSUE. HAVE RESEARCHED THIS AND IT IS A PROBLEM WITH THE VEHICLE THAT IS BEING DESCRIBED AS A DEATH WOBBLE. NOW WERE GOING TO TRY REPLACE THE TRACK BAR, AS THEY ARE SAYING THAT THE BRACKETS FOR THE TRACK BAR ARE GETTING WADDLED OUT DUE TO ONLY A 3/16 BOLT TO SECURE THE TRACK BAR AND CAUSE THE HOLE IN BRACKET TO GET WADDLED OUT IN THE STEEL BRACKET. WE HAVE FOUND THAT THIS IS AN ISSUE THAT SEAMS TO BE ON ALL JEEPS. IN SOME CASE PEOPLE HAVE REPLACED THE BRACKETS WITH AFTER MARKET PARTS THAT ARE MUCH THICKET STEEL AND USING A GRADE 8 BOLTS AND TACK WELDING THE BOLT TO BRACKET TO STOP THE HOLE FROM BEING WADDLED OUT. MY FAMILY IS RIDING IN THIS VEHICLE AND THIS ISSUE NEEDS ADDRESSED BEFORE SOMEONE GET SERIOUSLY HURT OR EVEN LOSS OF LIFE AS YOU LOSE CONTROL OF THE STEERING OF THE VEHICLE WHEN THIS OCCURS. *TR

Air Bags
Filed Mar 17, 2015150,000 milesMD

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: (AIR BAGS) AND 15V046000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Air Bags
Filed Feb 3, 2015PA

AIR BAG WARNING LIGHT IS STAYING ON ALL THE TIME. I'M CONCERNED THE AIRBAGS WILL GO OFF UNNECESSARILY OR WILL NOT WORK WHEN THEY ARE NEEDED TO. THIS WARNING LIGHT HAS BEEN ON FOR A LONG TIME. I'M JUST NOT SURE OF THE DATE I FIRST NOTICED IT. *TR

Wheels
Filed Jan 31, 2015105,000 milesCT

I HAD A PASSENGER SIDE REAR FLAT TIRE AFTER LEAVING MY JEEP AT AN AIRPORT PARKING LOT.I PUT ON SPARE AND NEXT DAY TRIED TO FIND WHAT PUNCTURED MY TIRE ONLY TO DISCOVER THAT THE RIM HAD RUSTED THROUGH AND THE AIR WAS LEAKING THROUGH THE RUSTED STEEL. I BOUGHT A NEW MATCHING RIM AND PUT TIRE BACK ON JEEP. THREE MONTHS LATER, SAME PROBLEM ON DRIVERS SIDE REAR WHEEL, AIR LEAKING THROUGH RUSTED RIM. I REPLACED THAT RIM AND NOTICED RUST ON BOTH FRONT RIMS. KNOWING IT WAS ONLY A MATTER OF TIME I REPLACED THEM AS WELL. I HAVE OWNED MANY CARS IN MY LIFE, I HAVE BEEN DRIVING FOR ALMOST 50 YEARS, AND I NEVER HAD A RIM RUST THROUGH CAUSING AIR TO ESCAPE. I LOOKED AT THE RIMS AND DISCOVERED THE CAUSE. BECAUSE OF THE WAY THE RIMS ARE DESIGNED, WHENEVER IT RAINS, OR THERE IS SLUSH ON THE ROAD OR WHEN THE JEEP IS WASHED THERE IS ALWAYS A SMALL QUANTITY OF WATER THAT GETS TRAPPED AND SETTLES ON THE BOTTOM OF RIM WHEN THE VEHICLE IS PARKED. THERE IS NOWHERE FOR THE WATER TO DRAIN. NOW IF THAT WATER ALSO CONTAINS DISSOLVED ROAD SALT AND THE VEHICLE IS STATIONARY FOR DAYS IT IS ONLY ACCELERATING THE DETERIORATION. EVEN AFTER DRIVING FOR A FEW MILES THE CENTRIFUGAL FORCE HOLDS THE WATER IN PLACE AND AGAIN RETURNS TO REST ON THE BOTTOM OF RIM ONCE PARKED. I REALIZE IT IS AN OLDER VEHICLE WITH HIGH MILEAGE, BUT THIS IS A DESIGN FLAW NO WHEELS SHOULD RUST OUT LIKE THIS, AND PERHAPS OWNERS OF SIMILAR JEEPS WILL CHECK OUT THEIR WHEELS AND REPLACE RIMS BEFORE THEY WIND UP STUCK SOMEPLACE WITH A FLAT TI

Electrical System
Filed Jan 18, 2015135,000 milesVA

THE HEADLIGHT DIMMER SWITCH OVER HEATED/MELTED THE BEZEL SUPPORT AND CONNECTOR. *TR

Fuel/Propulsion System
Filed Dec 19, 2014140,000 milesKY

BEEN HAVING PROBLEMS WITH THE EMISSIONS AND GAS CAP REPLACED 5 TIMES AND STILL HAVING PROBLEMS AND THEY TOLD ME IT WOULD COST ME $500 TO REPLACE THE EVAP CANISTER, EVAP CAP REPLACED, EVAP SYSTEM COMPONENTS FUEL TANK LEAK AND LEAK DETECTION PUMP MAY BE DAMAGED....I NEED THIS TRUCK TO GETBACK AND FORTH FROM WORK.... *TR

Fuel/Propulsion System
Filed Sep 22, 2014MI

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed May 13, 201441,777 milesNY

BRAKES FAILED FOR NO APPARENT REASON. WAS SITTING IN DRIVE THROUGH WAITING TO PICK SOMETHING UP AND WHEN I TOOK MY FOOT OFF THE BRAKE TO PUT IT IN DRIVE I HAD NO MORE BRAKES AND BRAKE FLUID WAS SHOOTING OUT THE BOTTOM RIGHT PASSENGER SIDE OF JEEP. LUCKILY MY EMERGENCY BRAKE WORKED AND I WAS ABLE TO STOP WITHOUT KILLING OR HURTING ANYONE. MECHANIC CHARGED ME $500.00 TO FIX IT AND TOLD ME THAT THE BRAKE LINE WAS ROTTED AND NEEDED TO BE REPLACED IN ADDITION THE HOSES WERE NO GOOD. THIS WAS THE SECOND TIME I LOST BRAKES ON THIS JEEP DURING MY OWNERSHIP. THE FIRST TIME WAS 5 YEARS BEFORE THIS DATE. *TR

Suspension
Filed May 13, 201441,900 milesNY

WHEN DRIVING MY 2000 JEEP CHEROKEE SPORT AT 45-50 MILES AN HOUR THE JEEP VIOLENTLY SHAKES FROM THE FRONT END. I RESEARCHED THIS ONLINE AND COME TO FIND OUT ITS CALLED A "DEATH WOBBLE" AMONG MANY JEEP OWNERS. THIS IS A SCARY PHENOMENA AS DRIVING AT HIGHWAY SPEEDS THE VEHICLE WOBBLES BACK AND FORTH AND VIOLENTLY SHAKES. *TR

Engine
Filed May 13, 201436,000 milesNY

THE FAN THAT COOLS ENGINE THAT CHRYSLER INSTALLED IN THE FACTORY HAD LITTLE CRACKS THAT EVENTUALLY BROKE FAN BLADE AND WAS CAUSING THE VEHICLE TO OVERHEAT. FAN NEEDED TO BE REPLACED AT $500.00 BECAUSE OF INFERIOR PLASTIC FAN THAT THEY PUT IN THE VEHICLE AT FACTORY. *TR

Fuel System, Gasoline
Filed Mar 7, 2014CA

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT HE WAS INFORMED OF RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) IN NOVEMBER 2013. HE WAS INFORMED THAT HIS VEHICLE WAS INCLUDED IN THE RECALL; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME. *TR

Engine
Filed Feb 9, 2014MN

HOW CAN I FIND OUT IF THE RECALLS ON MY JEEP CHEROKEE GRAND LAREDO 2000 HAVE BEEN TAKEN CARE OF. I BOUGHT IT USED FROM A CAR DEALER IN 2012. I AM UNABLE TO GET ANY RESULTS FROM THE DEALER. THANK YOU. *TR

Engine
Filed Jan 1, 2014126,000 milesMI

AS WITH MANY OTHER XJ OWNERS, MY CYLINDER HEAD IS CRACKED DUE TO THE DEFECTIVE 0331 HEAD. I BOUGHT THE JEEP ABOUT 3 YEARS AGO, AND ABOUT A YEAR AGO COOLANT STARTED LEAKING INTO THE OIL. I TALKED WITH SEVERAL MECHANIC FRIENDS AND THE HEAD FLEET MECHANIC AT WORK TOLD ME THE CRACKED HEAD IS EXTREMELY COMMON. I WAS STRANDED ON THE SIDE OF THE ROAD, HAD TO HAVE THE VEHICLE TOWED, AND IT SITS AS A GIANT PAPERWEIGHT IN MY GARAGE AS I CANNOT AFFORD A NEW ENGINE. I BOUGHT THE VEHICLE WITH 122000 MILES AND HAVE NEVER TAKEN IT OFF ROAD, MODIFIED IT, OR TRAVELED MORE THAN 60 MILES IN A DAY. IT HAS NEVER OVERHEATED UNTIL THE HEAD CRACKED. NOW I AM LOOKING AT AN ENORMOUS BILL THAT MY FAMILY CANNOT AFFORD. I FAIL TO SEE HOW SO MANY VEHICLES CAN BE AFFECTED AND THERE IS STILL NO RECALL. *TR

Exterior LightingFire
Filed Oct 14, 2013125,000 milesCA

DRIVING AT NIGHT. THERE WAS A BURNING SMELL IN THE CAB. THE HEADLIGHTS WENT OUT. DISCOVERED HEADLIGHT SWITCH AND PLUG HAD SHORTED CAUSING AN ARC FIRE DAMAGING THE WIRING LOOM LEADING TO THE SWITCH . *TR

Engine
Filed Jul 20, 201365,000 milesUT

WE JUST BOUGHT THE CAR 2 MONTHS AGO. WHEN WE GET TO A SPEED OF 60 OR OVER IF WE HIT A BUMP IN THE ROAD IT STARTS TO SHAKE. WE HAVE TO COME TO A COMPLETE STOP BEFORE IT WILL QUITE. IT HAPPENED 4 TIMES IN A MATTER OF 15 MILES. WE TOOK IT TO A REPAIR SHOP AND THEY SAID THERE WAS NOTHING THEY CAN DO TO HELP US. THAT IT HAPPENS WITH ALL JEEPS. WE TOOK IT TO TWO OTHER SHOPS AND THEY COULD NOT HELP US. THE PERSON WE BOUGHT IT FROM ONLY HAD IT A YEAR. HE TOLD US THERE WAS NO PROBLEM. WE DO NOT BELIEVE HIM. BUT NOW WHAT DO WE DO.? I BELIEVE THAT IS WHY THERE WAS SUCH LOW MILEAGE ON THE CAR. WHAT DOES JEEP SAY? IT SCARES US TOO DEATH BEFORE WE CAN PULL IT OVER TO THE SIDE OF THE BUSY HIGHWAY. WHO DO WE TURN TOO? *TR

Air Bags
Filed Jul 1, 2013GA

AIRBAG WARNING LIGHT AND CHIME GOES OFF CONSTANTLY. *TR

Engine
Filed Apr 3, 2013140,000 milesMO

DRIVING ON THE HIGHWAY AT 60MPH AND JEEP STARTS TO OVERHEAT. HAD MECHANIC CHECK IT OUT COULDN'T FIND A PROBLEM. REPLACED RADIATOR, THERMOSTAT, COOLANT SYSTEM FLUSH, AND NEW ANTIFREEZE REPLACED. THAT SEEMED TO FIX THE PROBLEM BUT THEN I WOULD HAVE TO KEEP REFILLING ANTIFREEZE BUT IT WAS NOT LEAKING ANY THIS WENT ON FOR ABOUT A YEAR THEN I NOTICED BROWN GUNK IN THE OVERFLOW CONTAINER AND HAD A MECHANIC CHECK IT OUT AND HE SAID THAT WAS DUE TO THE ANTIFREEZE MIXING WITH OIL MOST LIKELY CAUSED BY A CRACKED CYLINDER HEAD. AFTER SOME RESEARCH I FOUND IT WAS EXTREMELY COMMON THAT THE 2000 JEEP CHEROKEES WOULD CRACK THEIR CYLINDER HEADS BETWEEN THE 3 AND 4 HEADS. VERY ANNOYING TO DIAGNOSE AND FIX. *TR

Vehicle Speed Control
Filed Mar 23, 2013IN

MY DAUGHTER HAD JUST LEFT THE DRIVEWAY AND WAS DRIVING APPROXIMATELY 20-25 MILES AN HOUR WHEN HER ACCELERATOR DROPPED TO THE FLOOR. SHE MADE IT TO A PARKING LOT WHERE THERE ARE NOW BLACK RUBBER CIRCLES ALL OVER FROM HER TRYING TO STOP BY BRAKING. SHE FINALLY GOT IT STOPPED AND WE HAD IT TOWED TO A GARAGE. THEY INFORMED ME THAT IT WAS THE THROTTLE BODY AND THAT JEEP HAD THEM ON BACKORDER FOR AT LEAST 2 WEEKS. MY BOYFRIEND WHO OWNS A GARAGE OUT OF STATE CONFIRMED THIS. I COULDN'T WAIT 2 WEEKS FOR WHAT WAS PROBABLY ANOTHER BAD PART, SINCE JEEP SAID THAT THEY HAVEN'T EVER REDESIGNED THIS PART. INSTEAD, I PAID $506.79 FOR AN AFTERMARKET THROTTLE BODY. HOW IS IT POSSIBLE THAT A PART IS ON BACKORDER FOR 2 WEEKS, YET NO ONE IS SAYING THAT THERE IS A PROBLEM WITH IT? MY DAUGHTER IS 18 AND NOT AN EXPERIENCED DRIVER. THE VEHICLE WAS COMPLETELY OUT OF HER CONTROL. SHE WAS TERRIFIED BY THIS. WE LIVE IN A HIGH TRAFFIC AREA SO IT'S AMAZING THAT SHE DIDN'T HIT SOMEONE. I HAVE KEPT THIS ORIGINAL THROTTLE BODY. UPON LOOKING AT IT, I REALIZED THAT YOUR LIFE IS AT THE MERCY OF A SPRING. A SPRING THAT OVER TIME BECOMES WORN OUT AND FAILS. I'M NO ENGINEER, BUT THERE HAS TO BE A BETTER WAY TO MAKE THESE. *TR

Air Bags
Filed Mar 14, 2013CA

AIR BAG LIGHT ON (DON'T KNOW IF IT WILL WORK IF NEEDED), HORN WON'T WORK, CRUISE CONTROL WONT WORK = CLOCKSPRING. SAFETY ISSUE. NO HORN NO AIRBAG. *TR

Engine
Filed Feb 9, 2013127,000 milesIA

TEMPERATURE GAUGE SHOWED INCREASE PAST NORMAL OPERATING TEMPERATURE AND INTO RED-MARKED RANGE. AFTER LETTING ENGINE COOL AND SHUTTING IT OFF, COOLANT RESERVOIR WAS EMPTY. REFILLED COOLANT AND DROVE UNTIL IT BEGAN OVERHEATING AGAIN, AND COOLANT RESERVOIR WAS AGAIN EMPTY. NO SIGNS OF COOLANT ON THE OUTSIDE OF THE ENGINE, NONE LEAKING OUT BELOW. SUSPECT CRACKED HEAD AND COOLANT LEAKING INTO THE ENGINE. *TR

Latches/Locks/Linkages
Filed Jan 18, 2013MO

STARTED THE CAR AND PULLED AWAY AND WHEN THE DOOR AUTOMATICALLY LOCKED THE DRIVER SIDE BACK DOOR BUZZED LOUD AND IN A 3 WEEK PERIOD THERE ARE 3 OUT OF FOUR DOORS THAT BUZZ LOUD WHEN LOCKED. *TR

Steering
Filed Oct 3, 2012123,400 milesMI

MY JEEP FIRST STARTED TO SHAKE VIOLENTLY WHEN I WAS EXITING ONTO AN OFF-RAMP. I PULLED OFF THE ROAD; IT WAS AWFUL. I TOOK IT TO A REPAIR SHOP AND THEY COULD NOT FIND ANYTHING WRONG AS THE ISSUE DID NOT OCCUR AGAIN RIGHT AWAY. HOWEVER, AS TIME WENT ON IT DID. IT NOW HAPPENS RATHER FREQUENTLY AND IT IS TERRIFYING EVERY TIME. I HAVE TO GET IT REPAIRED (NEW TRACK BAR) BEFORE SOMETHING TRAGIC HAPPENS. PLEASE HELP! THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED YET. BY THE TIME ONE IS, DUE TO ACCIDENTS, I WILL HOPEFULLY HAVE MINE FIXED. THEREFORE, THIS COMPLAINT IS MY PLEA ON BEHALF OF OTHER JEEP OWNERS. WHEN THIS HAPPENS, IT HONESTLY FEELS LIKE THE FRONT WHEELS WILL LIKELY FLY OFF; IT'S RATHER DISTURBING FOR THOSE IN THE VEHICLE AND THOSE DRIVING NEARBY IN OTHER VEHICLES. *TR

Steering
Filed Jul 2, 201298,518 milesND

I HAVE A 2000 JEEP CHEROKEE SPORT 4X4 WITH NO LIFT KITS, ETC. AT HIGHWAY SPEEDS WHEN HITTING A BUMP IN THE ROAD IT GOES INTO WHAT IS TERMED A "DEATH WOBBLE." THIS IS VERY SEARCHABLE ON THE INTERNET. THE VEHICLE WILL SO VIOLENTLY SHAKE IN THE FRONT END IT IS HARD TO KEEP IT ON THE ROAD AND NOT ROLL THE VEHICLE BEFORE I'M ABLE TO SLOW DOWN ENOUGH FOR IT TO REBALANCE ITSELF. IT IS EXTREMELY TERRIFYING. I'VE HAD THE TIRES ROTATED AND BALANCED THINKING I MIGHT HAVE LOST A WHEEL WEIGHT OR SOMETHING BUT IT DID NOT CORRECT THE PROBLEM. TODAY I TOOK IT TO THE SHOP AND WAS TOLD I HAD A BAD STEERING DAMPER. BUT FROM WHAT I'VE RESEARCHED, OTHERS HAVE HAD THESE REPLACED AND THE PROBLEM WILL COME UP AGAIN. JEEP/CHRYSLER NEEDS TO DO SOMETHING ABOUT THIS VERY DANGEROUS SITUATION AS IF NO ONE HAS BEEN KILLED YET I'D BE SURPRISED. I DID HAVE THE STEERING DAMPER REPLACED TODAY BUT AM SCARED I WILL EXPERIENCE THIS AGAIN AND EITHER WIND UP KILLING MYSELF OR SOME OTHER MOTORIST. *JS

Seats
Filed Feb 21, 2012NV

I NOTICED MY DRIVER'S SEAT WOBBLING AND FOUND THAT TWO OF THE BRACKETS THAT HOLD THIS SEAT TO THE FLOOR WERE BROKEN. THE LEFT FRONT BRACKET BROKE ONCE BEFORE BUT IT WAS WELDED ABOUT 2 YEARS AGO. FROM WHAT I'VE SEEN ON THE INTERNET, THERE ARE HUNDREDS, IF NOT THOUSANDS, OF COMPLAINTS REGARDING THIS SAME ISSUE. A RECALL NEEDS TO BE ISSUED AS THIS IS A HUGE SAFETY CONCERN FOR MYSELF AND MY FAMILY AS WELL AS OTHERS WHO OWN JEEP VEHICLES. PLEASE ISSUE A RECALL BEFORE A FATAL ACCIDENT OCCURS. PLEASE LET ME KNOW IF THERE IS ANYTHING FURTHER THAT I NEED TO DO; AND I LOOK FORWARD TO YOUR PROMPT RESPONSE IN THIS REGARD. THANK YOU. *TR

Seats
Filed Jan 10, 201280,000 milesTX

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE. WHILE PARKED, THE CONTACT NOTICED THAT THE METAL RAIL FOR THE FRONT DRIVER SIDE SEAT WAS FRACTURED, CAUSING THE SEAT TO SLIDE BACKWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTS. THE CONTACT ADDED A BOLT IN ORDER TO HOLD THE SEAT IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Seats
Filed Nov 20, 2011PA

SEAT BRACKET ON DRIVERS SIDE SEAT COMPLETELY BROKE, SEAT WIGGLES AND MOVES. *TR

Air Bags
Filed Nov 5, 2011156,000 milesMI

AIR BAG LIGHT STARTED TO COME ON AND OFF INTERMITTENTLY. ON THE SECOND DAY IT CAME ON AND STAYED ON. ON THE SECOND DAY I ALSO NOTICED NO HORN AND NO CRUISE CONTROL. ALL INDICATIONS ARE THAT IT IS THE CLOCK SPRING. EMAILED CHRYSLER TO SEE IF IT WAS A RECALL OR SAFETY COVERED ITEM. THEY STATED NO THAT THE ENTIRE COST TO REPLACE IT WILL BE MINE $300 PLUS DOLLARS. FROM MY UNDERSTANDING CHRYSLER IS HAVING PROBLEMS WITH A LOT OF CLOCK SPRINGS. I FEEL THEY SHOULD COVER THIS ITEM AS IT IS NOT AN ITEM THAT SHOULD FAIL THAT EASILY. *TR

Engine and Engine Cooling
Filed Sep 7, 201192,000 milesNV

TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE SHE WAS DRIVING INTERMITTENTLY. SHE NOTICED THAT ALL THE GAUGES ON THE INSTRUMENT PANEL WOULD ALSO DECREASE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 92,000.

Seats
Filed Sep 6, 2011174,683 milesNY

THE DRIVER SEAT BROKE IN THE REAR RIGHT CORNER AND FRONT LEFT CORNER AND NOW THE SEAT LEANS BACK AND IS NOT DRIVABLE. *TR

Engine and Engine Cooling
Filed Aug 29, 2011134,000 milesOR

TL* THE CONTACT OWNS A 2000 JEEP CHEROKEE CLASSIC. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IDLING. THE VEHICLE WAS TAKEN TO A PRIVATE MEHCANIC AND THE MECHANIC REPLACED THE CRANK SHAFT POSITIONING SENSOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 134,100.

Wheels › Lugs/Nuts/Bolts/StudsCrash
Filed Jul 26, 2011NC

2000 JEEP CHEROKEE. UNIT #1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE WHEN THE LEFT FRONT WHEEL CAME OFF. THE WHEEL TRAVELED ACROSS THE ROADWAY AND BOUNCED OVER THE CONCRETE WALL AND STRUCK UNIT#2. *LN ACCORDING TO THE POLICE REPORT, THE LEFT FRONT WHEEL AND TIRE CAME OFF THE VEHICLE, THE LEFT FRONT FENDER AND LEFT FRONT ROTOR WERE DAMAGED AND THE STUDS WERE STRIPPED AND BROKEN OFF. (OHIO TRAFFIC CRASH REPORT # 10-0383-90)*JB

Seats
Filed May 9, 2011118,000 milesNH

I WAS DRIVING MY 2000 JEEP CHEROKEE SPORT ON THE HIGHWAY GOING 55MPH WHEN MY DRIVERS SEAT WENT BACK UNEXPECTEDLY ALMOST CAUSING ME TO GET INTO AN ACCIDENT. (THE PROBLEM WAS THE FRONT FRAME OF THE SEAT JUST SNAPPED, THIS SEEMS TO BE A COMMON ISSUE I HAVE JUST FOUND OUT THAT HAS BEEN GOING ON FOR A WHILE, JEEP SHOULD DO A RECALL ON THESE AS THIS IS VERY DANGEROUS AND I COULD HAVE GOTTEN KILLED). *TR

Fuel System, Gasoline
Filed Feb 24, 2011148,000 milesVA

TL*THE CONTACT OWNS A 2000 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED ACCORDING TO RECALL 02V104000 (FUEL SYSTEM, GASOLINE: FUEL INJECTION SYSTEM: INJECTORS). THE CONTACT STATED THAT AFTER THE REPAIR, THE VEHICLE BEGAN MAKING A SQUEALING NOISE WHEN SHE LIFTED HER FOOT OFF THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE BEGAN TO BECOME WARM. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THEY COULD HEAR THE NOISE BUT COULD NOT DETERMINE FROM WHERE IT WAS COMING. THE FAILURE MILEAGE WAS 148,000 AND THE CURRENT MILEAGE WAS 152,000.

Visibility › Defroster/Defogger/Hvac System
Filed Jan 1, 2011165,000 milesMD

200 JEEP CHEROKEE SPORT BLEND DOOR FAILURE CAUSES HEAT AND AC TO STOP WORKING. *TR

Complaints 1-50 of 369, newest first, reproduced as filed.

Across model years

Worst on record: 2014
YearComplaintsRecallsFiresDeathsAssessment
20269400Routine
20233100Routine
202252300Routine
2021177440Routine
2020334370Above average
20191,67411190Above average
2018688750Above average
20171,338660Above average
20161,4139150Above average
20151,79411290High concern
20142,65013160High concern
200617000Routine
20012298130Above average
2000 — this page3697400High concern
19993668183Fatalities reported
19983991151Fatalities reported
19973901071Fatalities reported
199644710271Fatalities reported
19956081192Fatalities reported
19945199125Fatalities reported
19934187113Fatalities reported
1992113562Fatalities reported
1991233990Above average
19902709115Fatalities reported

Compare every Cherokee year →

2000 Jeep Cherokee: questions buyers ask

Is the 2000 Jeep Cherokee a good car?

Going by the federal record, it is one of the Cherokee years to avoid: an unusual share of its 369 complaints describe fires, crashes or deaths for a car of its age. The most common complaint is about the brakes (27%).

What is the most common problem with the 2000 Jeep Cherokee?

The brakes: 98 of the 369 complaints (27%) are about it. Owners most often say it vibrates or shakes (39%), loses its brakes or the pedal sinks (5%) and overheats (4%). The typical report comes at 17,000 miles.

How many recalls does the 2000 Jeep Cherokee have?

7 safety recalls on file with NHTSA, the most recent filed May 11, 2009. The largest, 02V104000, covered 1,115,322 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2000 Jeep Cherokee problems start?

Half of the complaints that record an odometer reading came in before 72,000 miles. For the brakes the midpoint is 17,000 miles.

Has NHTSA investigated the 2000 Jeep Cherokee?

Yes, once. EA12005 ("Crash Related Fuel Tank Fires") was opened Jun 12, 2012 and closed Nov 14, 2014.

Are there service bulletins for the 2000 Jeep Cherokee?

The manufacturer filed 55 technical service bulletins and other notices for it with NHTSA, most of them about the engine (11), the electrical system (9) and the body and frame (7). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

A high number of complaints describe fires or crashes.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 11, 2009. Source: NHTSA Office of Defects Investigation.