2001 Ford Windstar

Fatalities reported

Owners filed 1,686 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic. It has been recalled 16 times.

When it fails
020k40k60k90k120k200k

1,332 complaints record an odometer reading. Failures cluster around 120,000150,000 miles; the median is 108,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Service Brakes, Hydraulic184
564
Service Brakes169
200
Suspension › Rear140
713
Suspension138
431
Structure › Frame and Members123
310
Electrical System120
0132
Vehicle Speed Control53
390
Structure › Body45
300
Service Brakes, Electric45
020
Power Train › Automatic Transmission37
000

16 safety recalls

Part 573 reports
Suspension › Rear › Axle › Non-powered Axle Assembly15V608000
Filed Sep 29, 2015283,413 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.

Risk. If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.

Power Train › Axle Assembly12V193000
Filed May 3, 201227,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Suspension › Rear › Axle › Non-powered Axle Assembly12V195000
Filed May 3, 20129,192 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.

Risk. A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Suspension › Front › Control Arm12V194000
Filed May 3, 201223,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.

Risk. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 18, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Structure › Frame and Members › Underbody Shields11V030000
Filed Jan 26, 2011425,288 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.

Risk. THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD WILL OFFER TO REPURCHASE THE VEHICLE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 21, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Suspension › Rear › Axle › Non-powered Axle Assembly10V385000
Filed Aug 26, 2010492,650 vehiclesFord Motor Company

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy. AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Fuel System, Gasoline06E056000
Filed Jun 13, 200658,640 vehiclesUfi Filters Usa

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Seats › Mid/Rear Assembly03V459000
Filed Nov 6, 2003257,119 vehiclesFord Motor Company

Defect. CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." DURING TESTING, A THIRD ROW BENCH FLOOR-TO-SEAT LATCH RELEASED BEFORE THE STRENGTH REQUIREMENT WAS MET. IDENTICAL LATCHES ARE USED IN THE SECOND ROW OF SEATS.

Risk. IF THE LATCHES ON TH4E SECOND OR THIRD ROW SEATS OF THE VEHICLE RELEASE IN A CRASH, THE POTENTIAL FOR OCCUPANT INJURY IS INCREASED.

Remedy. DEALERS WILL REPLACE THE SEAT-TO-FLOOR LATCHES ON THE SECOND AND THIRD ROW OF SEATS. OWNER NOTIFICATION BEGAN ON NOVEMBER 21, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

Trailer Hitches02V072000
Filed Mar 11, 2002417,037 vehiclesFord Motor Company

Defect. IN SOME MINIVANS, WATER AND OTHER CONTAMINANTS (DIRT, SALT, ETC.) CAN ENTER INTO THE RIGHT REAR PASSENGER COMPARTMENT DUE TO A MISSING BODY SEALER.

Risk. THIS COULD CAUSE A SHORT CIRCUIT IN THE ELECTRICAL CONNECTOR AT THE REAR WIRE HARNESS. A SHORT CIRCUIT CAN LEAD TO MALFUNCTIONS OF THE REAR LIGHTING SYSTEM, REVERSE PARK-AID SYSTEM, OR TRAILER TOW ELECTRICAL SYSTEM. A SUSTAINED SHORT CIRCUIT CAN RESULT IN MELTED CONNECTORS AND POTENTIALLY LEAD TO A FIRE.

Remedy. DEALERS WILL INSPECT THE ELECTRICAL CONNECTOR AND SURROUNDING AREA FOR ABSENCE OF BODY SEALING AND CORROSION. IF CORROSION IS PRESENT, DEALERS WILL SERVICE THE BODY GAPS, REPAIR CORRODED CONNECTORS, AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. IF CORROSION IS NOT PRESENT BUT THE BODY SEALER IS MISSING, DEALERS WILL SERVICE THE BODY GAPS AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Showing 10 of 16 campaigns, newest first.

What owners reported

Newest filings
Suspension › Rear › Axle › Spindle
Filed Nov 13, 2023105,000 milesPA

The contact owns a 2001 Ford Windstar. The contact stated while driving 15 MPH, the rear axle fractured. There was no warning light was illuminated. The vehicle was towed back to the residence. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a stress crack caused by excessive corrosion. The vehicle had not been repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 105,000.

Structure
Filed Jul 17, 202355,000 milesNJ

The contact owns a 2001 Ford Windstar. The contact stated while driving at various speeds and depressing the brake pedal, the front end of the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a fracture due to corrosion on the front sub frame. The mechanic related the failure to NHTSA Campaign Number: 11V030000 (Structure). The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.

Suspension
Filed Mar 28, 2023MN

Rear axle cracked where bracket that was installed during previous recall. Van is not drivable and could have been a bad accident.

Structure › Body
Filed Feb 9, 2023IA

Rear axle cracked in multiple locations causes car to sway and tires to turn inward and bald

Suspension › Rear › Axle › Non-powered Axle Assembly
Filed Jan 24, 2023180,000 milesOH

The contact owns a 2001 Ford Windstar. The contact stated that while his son was driving at an undisclosed speed, the vehicle inadvertently came to a complete stop. Upon inspection, the contact noticed that the rear wheels were crooked and rubbing against the inner fender well. The vehicle was towed to the residence and then later to the dealer, where it was diagnosed that the rear axle was fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000. The contact noted that the failure speed was 55 mph. The axle was previously repaired due to the recall while the vehicle was under warranty. When the contact took the vehicle for repair, they were told that the vehicle was no longer under warranty or the recall.

Suspension
Filed Jan 20, 2023159,000 milesNY

The contact's girlfriend owns a 2001 Ford Windstar. The contact stated that the rear axle was previously replaced under NHTSA Campaign Number: 15V608000 (Suspension). The contact stated that while his girlfriend was driving approximately 10 MPH and making a left turn, a loud bang was heard from the rear of the vehicle. No warning lights were illuminated. The contact's girlfriend was able to veer to the side of the road and became aware that both the rear driver’s and passenger’s side tires were tilted inward, and the rear axle was fractured. The vehicle was towed to an independent mechanic, where it was diagnosed that the rear axle needed to be replaced. The vehicle remained with the mechanic awaiting the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 159,000.

Suspension
Filed Nov 30, 2022132,000 milesTN

The contact owns a 2001 Ford Windstar. The contact stated while driving approximately 40 MPH and crossing railroad tracks that were flush with the road surface, the contact heard the passenger’s side rear tire making a loud screeching noise. The contact could hear rubbing or friction and then noticed that smoke was coming from the rear of the vehicle. The contact stated there was no warning light illuminated. The contact pulled off the road safely and inspected the vehicle and saw that the wheel was tilted into the wheel well and was rubbing the top and inside of the tire against the wheel well. The contact had the vehicle towed back to his residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V608000 (Suspension). The manufacturer had not been informed of the failure. The failure mileage was approximately 132,000.

Structure
Filed Nov 4, 202270,000 milesMI

The contact's husband owns a 2001 Ford Windstar. The contact stated that while in reverse, she heard an abnormal noise. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the control arm was cracked. The contact was then informed by the mechanic of the NHTSA Campaign Number: 11V03000 (Structure). The dealer was notified of the failure and the contact was informed that no recall was affiliated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

Suspension
Filed Sep 21, 2022MO

I pulled up to a stop sign having been traveling at less then 20 mph, and only while the vehicle is in drive but not moving, it was shaking like the motor was going to jump out of the vehicle. I assumed it was the motor mount broken and took it to the mechanic and found out it was the subframe on the front passenger had corroded and had detached from the frame .I need it repaired but I don't know where to begin. Was told that there is a active recalls on this part..

Suspension
Filed Dec 27, 2021159,000 milesWI

The contact owns a 2001 Ford Windstar. The contact stated that while driving at 20 MPH, there was an abnormal sound, and the vehicle felt as if it had a flat tire. Upon inspection, the contact noticed that the rear driver's side tire was tilted inward and the rear axle was fractured. The vehicle was towed to an independent mechanic. The mechanic related the failure to NHTSA Campaign Number: 15V608000 (Suspension). The dealer was made aware of the failure and informed the contact that in 2016, per the recall, the brackets were inspected to verify their proper installation however, the recall repair was not performed. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 159,000.

Vehicle Speed Control
Filed Dec 4, 2021VA

ABS light, brake light came on. The seatbelt unhooks while I’m driving, I was told I had a cracked axle, the wheel bearing was very noisy, I’ve paid a lot of money to get things fixed. The labor was at a ridiculous amount on $25 parts. I’m wondering if I’ve paid to have parts fixed that were under recall. I fix one thing and then there’s another issue. Oil is leaking under the hood and I’m afraid it will catch fire so I’m scared to drive.

Structure › BodyCrash
Filed Aug 27, 2021CA

Car was in an single car accident. Steering and body damage. All fixed now. Need verification for salvage sticker.

Suspension
Filed Jun 30, 2021136,397 milesOH

The contact owns a 2001 Ford Windstar. The contact stated that his wife was driving at an undisclosed speed when they heard a loud popping sound coming from the vehicle. The driver looked out the rear-view mirror and saw smoke coming from the vehicle. The driver pulled over to the side of the roadway. The driver called the contact to come to where the vehicle was pulled over to inspect the vehicle. The contact became aware that the driver’s side rear axle was fractured. The contact had the vehicle towed to his residence. The contact had the vehicle towed to the local dealer to be inspected. The mechanic confirmed that the driver’s side rear axle was fractured. The vehicle was not repaired because the manufacturer denied that the rear axle bracket matched the measurement for the recall repair. The manufacturer was made aware of the failure. The failure mileage 136,397.

Suspension › Rear › Axle › Non-powered Axle AssemblyFire
Filed Jun 2, 2021138,000 milesIL

The contact owns a 2001 Ford Windstar. The contact stated while driving 25 MPH, there was a loud abnormal sound coming from the rear passenger’s side of the vehicle with black smoke coming from the rear of the vehicle. There was no warning light illuminated. The contact parked in a parking lot and saw that the rear passenger’s side tire was leaning towards the inside of the vehicle. The vehicle was towed to her residence and then the dealer. The contact stated that the dealer diagnosed the vehicle with a fractured rear axle that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 15V608000 (Suspension) in April of 2011. The failure mileage was approximately 138,000.

Suspension
Filed Apr 4, 2021166,185 milesTN

REAR AXLE BROKE WHEN DRIVING SLOWLY PULLING INTO OUR DRIVEWAY ON STREET.

Electrical System
Filed Mar 17, 2021160,000 milesWV

REAR AXLE SNAPPED IN HALF WITH NO WARNING AS I WAS DRIVING ABOUT 40 MPH ON A BUSY ROAD. VERY DANGEROUS.

Suspension
Filed Jan 15, 2021170,100 milesIN

ON MY 2001 FORD WINDSTAR FORD INSTALLED THESE BRACKETS ON REAR SUSPENSION SUBFRAME AND ALMOST 2 YEARS LATER MY AXLE HAS SPLIT FROM ONE SIDE ALL THE WAY AROUND TO THE OTHER AND ANY TINY BUMP YOU HIT THE VAN JUMPS ALL OVER THE ROADWAY. THEY WON'T REPAIR THE AXLE BECAUSE THE "BRACKETS " WERE INSTALLED "PROPERLY".

Suspension
Filed Jan 3, 2021150,000 milesMN

WHILE TRAVELING AT 60 M.P.H. , THE REAR AXLE BROKE ON THE RIGHT SIDE OF THE VEHICLE WHERE THE AXLE IS WELDED, RECALL NUMBER 10S13 WAS COMPLETED ON THE VEHICLE, WHERE THEY INSTALLED THE SUPPORT BRACKETS SO THE AXLE WOULDN'T BREAK, THE AXLE BROKE AN INCH AWAY FROM WHERE THE SUPPORT BRACKET WAS INSTALLED, THERE WASN'T AN ACCIDENT WITH THE VEHICLE AND NO ONE WAS HURT, BUT THIS COULD HAVE EASILY BEEN AN ACCIDENT,

Suspension
Filed Sep 23, 2020164,952 milesIN

TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE REAR AXLE DETACHED FROM THE VEHICLE. THE CONTACT RENTED A TRUCK AND TOWED THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) REGARDING THE REAR AXLE HOWEVER, THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. JORDAN FORD (609 E JEFFERSON BLVD, MISHAWAKA, IN 46545; (574) 259-1981) WAS CONTACTED AND INFORMED THE CONTACT THAT THE REAR AXLE NEEDED TO BE REPLACED HOWEVER, THE REPAIR WAS NO LONGER COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 164,952.

Suspension
Filed Jul 29, 2020126,000 milesMI

THE REAR AXLE SPLIT/BROKE WHILE DRIVING 5 MPH TURNING ONTO A STREET. BOTH WHEELS ARE NOW RUBBING AGAINST THE FRAME.

20 of 1,686 complaints, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20051000Routine
200424020Routine
20031,5109271Fatalities reported
20021,3539481Fatalities reported
2001 — this page1,68616621Fatalities reported
20001,67516553Fatalities reported
19991,52213611Fatalities reported
19981,43314653Fatalities reported
1997192690Routine
19961,3869451Fatalities reported
19953,3268502Fatalities reported
199423000Routine
199311010Routine
19922000Routine
19913000Routine
19906010Routine

Compare every Windstar year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 29, 2015. Source: NHTSA Office of Defects Investigation.