“Tl* the contact owns a 2001 FORD windstar. The contact stated that while driving at a very slow speed, the front passenger side coil spring fractured also causing damage to the brake line. The vehicle was taken to the dealer where it was discovered that both the driver side and passenger side coil springs had been cracked. The vehicle was not repaired.”
Owner complaint, filed Mar 17, 2017 at 119,000 miles
“When I started the vehicle to go shopping everything seemed fine till I got about 25 miles from my house that is when I got stopped at my first red light that when I was waiting for the light to turn green the ABS and park brake lights came on so I pulled over at my nearest convenience shut the van off checked under the hood and everything looked fine, I got back into the van and the lights went out, finished my …”
Owner complaint, filed Sep 20, 2015 at 84,507 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the brakesRecall (red: the brakes)NHTSA investigation opened
Complaints about the 2001 Windstar peaked in 2010, with 377 filed that year. No recall on file covers the brakes, the subject of 27% of the complaints. In 2023 owners filed 6 so far.
Filed Sep 29, 2015283,413 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.
Risk. If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.
Remedy. Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.
Filed May 3, 201227,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.
Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Filed May 3, 201223,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.
Risk. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 18, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.
Risk. A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Structure › Frame and Members › Underbody Shields11V030000
Filed Jan 26, 2011425,288 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.
Risk. THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD WILL OFFER TO REPURCHASE THE VEHICLE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 21, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Filed Aug 26, 2010492,650 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.
Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.
Remedy. AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company
Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.
Filed Nov 6, 2003257,119 vehiclesFord Motor Company
Defect. CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." DURING TESTING, A THIRD ROW BENCH FLOOR-TO-SEAT LATCH RELEASED BEFORE THE STRENGTH REQUIREMENT WAS MET. IDENTICAL LATCHES ARE USED IN THE SECOND ROW OF SEATS.
Risk. IF THE LATCHES ON TH4E SECOND OR THIRD ROW SEATS OF THE VEHICLE RELEASE IN A CRASH, THE POTENTIAL FOR OCCUPANT INJURY IS INCREASED.
Remedy. DEALERS WILL REPLACE THE SEAT-TO-FLOOR LATCHES ON THE SECOND AND THIRD ROW OF SEATS. OWNER NOTIFICATION BEGAN ON NOVEMBER 21, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Filed Mar 11, 2002417,037 vehiclesFord Motor Company
Defect. IN SOME MINIVANS, WATER AND OTHER CONTAMINANTS (DIRT, SALT, ETC.) CAN ENTER INTO THE RIGHT REAR PASSENGER COMPARTMENT DUE TO A MISSING BODY SEALER.
Risk. THIS COULD CAUSE A SHORT CIRCUIT IN THE ELECTRICAL CONNECTOR AT THE REAR WIRE HARNESS. A SHORT CIRCUIT CAN LEAD TO MALFUNCTIONS OF THE REAR LIGHTING SYSTEM, REVERSE PARK-AID SYSTEM, OR TRAILER TOW ELECTRICAL SYSTEM. A SUSTAINED SHORT CIRCUIT CAN RESULT IN MELTED CONNECTORS AND POTENTIALLY LEAD TO A FIRE.
Remedy. DEALERS WILL INSPECT THE ELECTRICAL CONNECTOR AND SURROUNDING AREA FOR ABSENCE OF BODY SEALING AND CORROSION. IF CORROSION IS PRESENT, DEALERS WILL SERVICE THE BODY GAPS, REPAIR CORRODED CONNECTORS, AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. IF CORROSION IS NOT PRESENT BUT THE BODY SEALER IS MISSING, DEALERS WILL SERVICE THE BODY GAPS AND APPLY A PROTECTIVE PATCH TO THE CONNECTOR ASSEMBLY AND BODY HOLE. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Filed Aug 15, 2001598,256 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINI VANS. CONTAMINANTS SUCH AS WATER, SALT, AND WINDSHIELD WASHER SOLUTION CAN ENTER THE WIPER MOTOR COVER ASSEMBLY THROUGH PINHOLES ON THE EXTERIOR OF THE COVER THAT ARE USED IN THE MOLDING PROCESS. IN ADDITION, ON CERTAIN OF THE VEHICLES BUILT BETWEEN FEBRUARY AND AUGUST 2000, A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT. EITHER OF THESE CONDITIONS COULD POTENTIALLY RESULT IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, SMOKE, OR IGNITION OF THE PLASTIC COVER MATERIAL. CONTAMINANT ENTRY COULD ALSO RESULT IN UNINTENDED WIPER MOTOR OPERATION.
Risk. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL A NEW WIPER COVER WITH IMPROVED SEALING AND WATER RESISTANCE. OWNER NOTIFICATION BEGAIN AUGUST 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Filed Aug 15, 2001413,245 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH AUXILIARY REAR AIR-CONDITIONING. IF THE AUXILIARY AIR-CONDITIONING BLOWER MOTOR STOPS TURNING WHILE IN THE MEDIUM-LOW BLOWER SPEED SETTING, THERE IS THE POTENTIAL THAT THE RESISTOR MAY BECOME HOT AND SMOKE.
Risk. THE MOTOR COULD POTENTIALLY CATCH ON FIRE.
Remedy. DEALERS WILL INSTALL A JUMPER WIRE THAT WILL ENSURE THAT THE MEDIUM-LOW BLOWER SPEED SETTING IS PROTECTED BY THE THERMAL LIMITER. OWNER NOTIFICATION BEGAN AUGSUT 27, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Filed Jul 16, 20011,400,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01.
Risk. IN THE EVENT OF A CRASH, THE RESTRAINT SYSTEM MAY NOT PROVIDE ADEQUATE OCCUPANT PROTECTION, INCREASING THE RISK OF PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy. DEALERS WILL INSPECT THE FRONT OUTBOARD SEAT BELT BUCKLES AND IF THE BUCKLE FAILS THE INSPECTION PROCESS, IT WILL BE REPLACED. OWNER NOTIFICATION BEGAN JULY 25, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Vehicle Speed Control › Accelerator Pedal01V207000
Filed Jun 22, 200145,800 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH AN ADJUSTABLE PEDAL OPTION. THE DRIVER FLOOR MAT COULD INTERFERE WITH THE ACCELERATOR PEDAL.
Risk. THIS CAN RESULT IN A STUCK THROTTLE, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE BOTH FRONT DRIVER AND PASSENGER SIDE FLOOR MATS IN THE VEHICLE. OWNER NOTIFICATION BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Air Bags › Frontal › Sensor/Control Module-inactive00V412000
Filed Dec 6, 200016,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINIVANS AND PASSENGER VEHICLES. A RESTRAINT CONTROL MODULE (RCM) OR A SIDE OR FRONT CRASH SENSOR MAY HAVE BEEN ASSEMBLED WITH ONE OR MORE OF THE SCREWS THAT MOUNT THE CIRCUIT BOARD IN THE HOUSING MISSING. IF SOME OR ALL OF THE SCREWS ARE MISSING, THE PERFORMANCE OF THE OCCUPANT RESTRAINS COULD BE AFFECTED.
Risk. IN SOME CASES, LESS THAN THE INTENDED LEVEL OF PROTECTION IN THE EVENT OF A CRASH.
Remedy. DEALERS WILL INSPECT THE RCM AND CRASH SENSORS AND, IF NECESSARY, REPLACE THEM.
Filed Sep 13, 200018,500 vehiclesFord Motor Company
Defect. CERTAIN PASSENGER VEHICLES, LIMOUSINES, AND MINI VANS WERE BUILT WITH A NEWLY DESIGNED RESTRAINT CONTROL MODULE (RCM). IN SOME CASES, THE RCM DOES NOT RECOGNIZE CERTAIN SYSTEM FAULTS THAT COULD RESULT IN AN AIR BAG OR SEAT BELT PRE-TENSIONER UNEXPECTEDLY ACTIVATING DURING THE SELF-TEST SEQUENCE AT VEHICLE START-UP.
Risk. THIS CONDITION COULD RESULT IN PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE RCM IN THESE VEHICLES. OWNER NOTIFICATION BEGAN SEPTEMBER 14, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
All 16 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 8 name the 2001 Windstar.
Front Subframe Corrosion FailuresEngineering analysis EA10007Closed
Opened Dec 20, 2010Closed Mar 17, 2011Led to recall 11V030000body and frame
In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, …
Front Subframe Corrosion FailuresPreliminary evaluation PE10026Closed
Opened Jul 20, 2010Closed Dec 20, 2010Led to recall 11V030000body and frame
The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and …
Opened May 13, 2010Closed Sep 22, 2010Led to recall 10V385000suspension
In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion (Salt-Belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.The following states are included in Ford's recall:Connecticut, …
Opened Sep 17, 2008Closed Oct 14, 2009Led to recall 09V399000electrical system
Ea08-021 is closed with FORD's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall FORD has now recalled all of the approximate 16 million FORD model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.NHTSA will continue to monitor the recalled vehicles to ensure remedies installed by FORD tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see …
Opened May 13, 2008Closed Sep 17, 2008electrical system
Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 FORD windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed …
FRONT SEAT BELT BUCKLE ASSEMBLYEngineering analysis EA05004Closed
Opened Feb 17, 2005Closed Jul 6, 2005seat belts
During the initial recall campaign in 2001, the subject vehicles were inspected by FORD dealerships using a test tool that would detect a defective front seat outboard seat belt buckle assembly.approximately one million vehicles passed the inspection test for one or both front buckles.subsequent to the recall service action, odi received 15 consumer reports alleging that a passed inspection buckle subsequently failed to latch or inadvertently unlatched during use.in addition, FORD has identified 543 owner and field reports alleging buckle failure subsequent to passing the inspection test.FORD …
FRONT SEAT BELT BUCKLE ASSEMBLYRecall query RQ04011Closed
Opened Oct 22, 2004Closed Feb 17, 2005seat belts
Under recall campaign (01v227), FORD recalled approximately 1.3 million vehicles to inspect and if necessary replace the front driver and/or passenger seat belt buckle.approximately 1.1 million owners responded by taking their vehicles to a dealer for inspection of the buckle using a specialized buckle test tool.FORD reported that 829,927 vehicles had both buckles pass the tool test and another 167,336 vehicles had one buckle pass.odi and FORD received complaints alleging seat belt buckle failure shortly after passing the original recall inspection service.complainants alleged that the buckle …
POWER SLIDING DOOR OPENINGPreliminary evaluation PE04022Closed
Opened Mar 3, 2004Closed Jul 1, 2004body and frame
The subject vehicles are equipped with single or dual power sliding doors (psd).approximately 111,000 vehicles have dual power sliding doors.the psd is opened by any of 5 methods, the inside or outside manual door handle, the key fob, the overhead console switch and the b-pillar switch.the door may be opened only under these conditions: ignition key is in off/accessories/on/start position, gear selector in park, vehicle speed less than 6 MPH, and door unlocked.the psd latch is located at the rear of the door and has a secondary and primary latch position.full and proper closure engages both …
Technical service bulletins
167 on file
Repair instructions the manufacturer sent its dealers for the 2001 Windstar. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 25engine 19transmission 18suspension 16body and frame 12brakes 12visibility 9equipment 9
02M01Service campaignJun 1, 2004engine
CUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6. *TT
EXHIBITING INTERMITTENT ANTI-SKID BRAKE SYSTEM AND / OR RED BRAKE LAMP ON AT TIMES WHILE DRIVING. *TT
Showing the newest 6 of 12 bulletins about the brakes, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Suspension › Rear › Axle › Spindle
Filed Nov 13, 2023105,000 milesPA
The contact owns a 2001 Ford Windstar. The contact stated while driving 15 MPH, the rear axle fractured. There was no warning light was illuminated. The vehicle was towed back to the residence. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a stress crack caused by excessive corrosion. The vehicle had not been repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 105,000.
Structure
Filed Jul 17, 202355,000 milesNJ
The contact owns a 2001 Ford Windstar. The contact stated while driving at various speeds and depressing the brake pedal, the front end of the vehicle made abnormal sounds. The vehicle was taken to an independent mechanic, where it was diagnosed that there was a fracture due to corrosion on the front sub frame. The mechanic related the failure to NHTSA Campaign Number: 11V030000 (Structure). The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 55,000.
Suspension
Filed Mar 28, 2023MN
Rear axle cracked where bracket that was installed during previous recall. Van is not drivable and could have been a bad accident.
Structure › Body
Filed Feb 9, 2023IA
Rear axle cracked in multiple locations causes car to sway and tires to turn inward and bald
The contact owns a 2001 Ford Windstar. The contact stated that while his son was driving at an undisclosed speed, the vehicle inadvertently came to a complete stop. Upon inspection, the contact noticed that the rear wheels were crooked and rubbing against the inner fender well. The vehicle was towed to the residence and then later to the dealer, where it was diagnosed that the rear axle was fractured. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 180,000. The contact noted that the failure speed was 55 mph. The axle was previously repaired due to the recall while the vehicle was under warranty. When the contact took the vehicle for repair, they were told that the vehicle was no longer under warranty or the recall.
Suspension
Filed Jan 20, 2023159,000 milesNY
The contact's girlfriend owns a 2001 Ford Windstar. The contact stated that the rear axle was previously replaced under NHTSA Campaign Number: 15V608000 (Suspension). The contact stated that while his girlfriend was driving approximately 10 MPH and making a left turn, a loud bang was heard from the rear of the vehicle. No warning lights were illuminated. The contact's girlfriend was able to veer to the side of the road and became aware that both the rear driver’s and passenger’s side tires were tilted inward, and the rear axle was fractured. The vehicle was towed to an independent mechanic, where it was diagnosed that the rear axle needed to be replaced. The vehicle remained with the mechanic awaiting the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 159,000.
Suspension
Filed Nov 30, 2022132,000 milesTN
The contact owns a 2001 Ford Windstar. The contact stated while driving approximately 40 MPH and crossing railroad tracks that were flush with the road surface, the contact heard the passenger’s side rear tire making a loud screeching noise. The contact could hear rubbing or friction and then noticed that smoke was coming from the rear of the vehicle. The contact stated there was no warning light illuminated. The contact pulled off the road safely and inspected the vehicle and saw that the wheel was tilted into the wheel well and was rubbing the top and inside of the tire against the wheel well. The contact had the vehicle towed back to his residence. The vehicle was not taken to an independent mechanic or dealer. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 15V608000 (Suspension). The manufacturer had not been informed of the failure. The failure mileage was approximately 132,000.
Structure
Filed Nov 4, 202270,000 milesMI
The contact's husband owns a 2001 Ford Windstar. The contact stated that while in reverse, she heard an abnormal noise. No warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the control arm was cracked. The contact was then informed by the mechanic of the NHTSA Campaign Number: 11V03000 (Structure). The dealer was notified of the failure and the contact was informed that no recall was affiliated with the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Suspension
Filed Sep 21, 2022MO
I pulled up to a stop sign having been traveling at less then 20 mph, and only while the vehicle is in drive but not moving, it was shaking like the motor was going to jump out of the vehicle. I assumed it was the motor mount broken and took it to the mechanic and found out it was the subframe on the front passenger had corroded and had detached from the frame .I need it repaired but I don't know where to begin. Was told that there is a active recalls on this part..
Suspension
Filed Dec 27, 2021159,000 milesWI
The contact owns a 2001 Ford Windstar. The contact stated that while driving at 20 MPH, there was an abnormal sound, and the vehicle felt as if it had a flat tire. Upon inspection, the contact noticed that the rear driver's side tire was tilted inward and the rear axle was fractured. The vehicle was towed to an independent mechanic. The mechanic related the failure to NHTSA Campaign Number: 15V608000 (Suspension). The dealer was made aware of the failure and informed the contact that in 2016, per the recall, the brackets were inspected to verify their proper installation however, the recall repair was not performed. The vehicle was not repaired and remained with the independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 159,000.
Vehicle Speed Control
Filed Dec 4, 2021VA
ABS light, brake light came on. The seatbelt unhooks while I’m driving, I was told I had a cracked axle, the wheel bearing was very noisy, I’ve paid a lot of money to get things fixed. The labor was at a ridiculous amount on $25 parts. I’m wondering if I’ve paid to have parts fixed that were under recall. I fix one thing and then there’s another issue. Oil is leaking under the hood and I’m afraid it will catch fire so I’m scared to drive.
Structure › BodyCrash
Filed Aug 27, 2021CA
Car was in an single car accident. Steering and body damage. All fixed now. Need verification for salvage sticker.
Suspension
Filed Jun 30, 2021136,397 milesOH
The contact owns a 2001 Ford Windstar. The contact stated that his wife was driving at an undisclosed speed when they heard a loud popping sound coming from the vehicle. The driver looked out the rear-view mirror and saw smoke coming from the vehicle. The driver pulled over to the side of the roadway. The driver called the contact to come to where the vehicle was pulled over to inspect the vehicle. The contact became aware that the driver’s side rear axle was fractured. The contact had the vehicle towed to his residence. The contact had the vehicle towed to the local dealer to be inspected. The mechanic confirmed that the driver’s side rear axle was fractured. The vehicle was not repaired because the manufacturer denied that the rear axle bracket matched the measurement for the recall repair. The manufacturer was made aware of the failure. The failure mileage 136,397.
The contact owns a 2001 Ford Windstar. The contact stated while driving 25 MPH, there was a loud abnormal sound coming from the rear passenger’s side of the vehicle with black smoke coming from the rear of the vehicle. There was no warning light illuminated. The contact parked in a parking lot and saw that the rear passenger’s side tire was leaning towards the inside of the vehicle. The vehicle was towed to her residence and then the dealer. The contact stated that the dealer diagnosed the vehicle with a fractured rear axle that needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 15V608000 (Suspension) in April of 2011. The failure mileage was approximately 138,000.
Suspension
Filed Apr 4, 2021166,185 milesTN
REAR AXLE BROKE WHEN DRIVING SLOWLY PULLING INTO OUR DRIVEWAY ON STREET.
Electrical System
Filed Mar 17, 2021160,000 milesWV
REAR AXLE SNAPPED IN HALF WITH NO WARNING AS I WAS DRIVING ABOUT 40 MPH ON A BUSY ROAD. VERY DANGEROUS.
Suspension
Filed Jan 15, 2021170,100 milesIN
ON MY 2001 FORD WINDSTAR FORD INSTALLED THESE BRACKETS ON REAR SUSPENSION SUBFRAME AND ALMOST 2 YEARS LATER MY AXLE HAS SPLIT FROM ONE SIDE ALL THE WAY AROUND TO THE OTHER AND ANY TINY BUMP YOU HIT THE VAN JUMPS ALL OVER THE ROADWAY. THEY WON'T REPAIR THE AXLE BECAUSE THE "BRACKETS " WERE INSTALLED "PROPERLY".
Suspension
Filed Jan 3, 2021150,000 milesMN
WHILE TRAVELING AT 60 M.P.H. , THE REAR AXLE BROKE ON THE RIGHT SIDE OF THE VEHICLE WHERE THE AXLE IS WELDED, RECALL NUMBER 10S13 WAS COMPLETED ON THE VEHICLE, WHERE THEY INSTALLED THE SUPPORT BRACKETS SO THE AXLE WOULDN'T BREAK, THE AXLE BROKE AN INCH AWAY FROM WHERE THE SUPPORT BRACKET WAS INSTALLED, THERE WASN'T AN ACCIDENT WITH THE VEHICLE AND NO ONE WAS HURT, BUT THIS COULD HAVE EASILY BEEN AN ACCIDENT,
Suspension
Filed Sep 23, 2020164,952 milesIN
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE REAR AXLE DETACHED FROM THE VEHICLE. THE CONTACT RENTED A TRUCK AND TOWED THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) REGARDING THE REAR AXLE HOWEVER, THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. JORDAN FORD (609 E JEFFERSON BLVD, MISHAWAKA, IN 46545; (574) 259-1981) WAS CONTACTED AND INFORMED THE CONTACT THAT THE REAR AXLE NEEDED TO BE REPLACED HOWEVER, THE REPAIR WAS NO LONGER COVERED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED WHAT THE DEALER STATED. THE APPROXIMATE FAILURE MILEAGE WAS 164,952.
Suspension
Filed Jul 29, 2020126,000 milesMI
THE REAR AXLE SPLIT/BROKE WHILE DRIVING 5 MPH TURNING ONTO A STREET. BOTH WHEELS ARE NOW RUBBING AGAINST THE FRAME.
Suspension
Filed Jun 25, 2020172,000 milesWI
REAR AXLE SNAPPED WHILE DRIVING, RECALL REPAIR WAS DONE LESS THAN 5 YEARS AGO (10/2015). FORD WILL NOT FIX IT. AN AXLE SHOULD LAST THE LIFE OF THE VEHICLE, NOT JUST 4 1/2 YEARS. *TR
SuspensionFire
Filed Feb 10, 2020143,000 milesWI
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 51 MPH, THE CONTACT NOTICED A BURNING ODOR ENTERING THE VEHICLE. IN ADDITION, THE CONTACT AND PASSENGERS HEADS WAS HITTING TOWARDS THE WINDOWS. THE CONTACT STATED THAT THE REAR DRIVER SIDE TIRE WAS BENT IN AND NOTICED THAT THE AXLE WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS HOLES AND CRACKS IN AXLE CAUSING THE AXLE TO BE FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT CONTACTED EVANSVILLE FORD 428 N UNION RD, EVANSVILLE, WI 53536 WHERE THEY INFORMED THE CONTACT THAT THEY WERE AWARE OF THE HOLE AND CRACKS BUT UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT A YEAR AGO THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Structure › Body
Filed Jan 13, 2020165,000 milesPA
THE AXLE WAS PART OF RECALL #11S16. AS PART OF THE RECALL THE AXLE WAS PATCHED, BUT THE AXLE IS NOW BROKEN BECAUSE THE "REPAIR" DID NOT CORRECT THE STRUCTURAL FLAWS IN THE AXLE.
Suspension
Filed Oct 23, 2019154,000 milesMI
I WAS DRIVING MY VEHICLE AND THE REAR AXLE CRACK I WAS DRIVING ON A ON A CITY STREET AND WAS SCARED MY TIRES WAS RUBBING AND SMOKING.
Suspension
Filed Oct 16, 2019155,000 milesNM
THE REAR AXLE BROKE WHERE FORD REPAIRED IT IN 2011. THEY ARE SAYING THAT MY VAN IS OUT OF WARRANTY ON THE RECALL BECAUSE IT IS OVER 150000 MILES. IF THEY HAD REPLACED MY REAR AXLE IN 2011 INSTEAD OF A BAD PATCH JOB ON THAT RECALL I WOULDN'T BE HAVING THIS TROUBLE. I FEEL THAT SINCE FORD HAD IT UNDER RECALL IN 2011 THEY SHOULD HAVE FIXED IT RIGHT AT THAT TIME. I WENT INTO TOWN ON MONDAY 10/14/19 AND WHEN I CAME OUT OF THE STORE I NOTICED THAT THE REAR WHEELS WERE LEANING IN AGAINST THE BODY.
Service Brakes
Filed Sep 24, 2019GA
MOST IMPORTANT IS THE BRAKES HAVE BEEN CHANGED AND CHECKED. ON SEVERAL OCCASIONS THE BRAKES HAVE JUST FAILED AND I WOULD PUMP THEM ENOUGH JUST TO GET IN A SAFE LOCATION. AAA HAS HAD TO PICK ME UP AND WHEN THE BRAKES WHERE CHECKED THEY WERE FIND AND THE FLUID FULL. ALSO THE REAR JUST FELL BUT I HAD THAT REPAIRED BY A LOCAL REPUTABLE SHOP ON CANDLER RD, DECATUR/ THERE IS A RESIDUE ALL AROUND WHERE I PUT THE GAS IN. I'VE HAD THE SAME MECHANIC FOR ALMOST 30 YEARS AND HE SAYS THE ANTI-LOCK BRAKES MAY BE FAULTY. THE BRAKE AND ENGINE LIGHT WILL NOT GO OUT EVEN WHEN REPAIRS ARE MADE ACCORDING TO THE CODES THAT COME UP. THE SCARIEST TIME WAS WHEN I WAS DRIVING ON UNIVERSITY AVE IN ATLANTA AND THE CAR WOULD NOT STOP AT THE LIGHT AT A NORMALLY BUSY INTERSECTION. I BEGAN BLOWING THE HORN AND THANK GOODNESS NO ONE WAS AHEAD OF ME. AAA TOOK THEIR SWEET TIME COMING AND BY THE TIME THEY GOT THERE THE PEDAL WAS BACK UP BUT I HAD THEM TO TOW ME HOME ANYWAYS. MY MECHANIC CHECKED IT AND ALL WAS FIND BUT HE WAS CONCERNED AND SO WAS I. I DID NOT CONTACT FORD BUT IT HAS HAPPENED AGAIN AS I STARTED IT YESTERDAY MORNING AND THE BRAKES WERE ON THE FLOOR. THIS IS JUST TOO DANGEROUS. I TOLD MY MECHANIC NOT TO COME CHECK IT BEFORE CONTACTING FORD.
Structure › Body
Filed Aug 29, 2019PA
WHEN I RECEIVED THE RECALL ABOUT THE POSSIBLE AXLE CRACKING DUE RUST I TOOK MY CAR IN AND HAD THE BRACKETS PUT ON AND THEN I RECEIVED A RECALL THE HAVE THE BRACKETS CHECKED WHICH I DID AND THEY WERE CORRECT. TODAY I TOOK MY VAN IN FOR PA INSPECTION AND WAS TOLD MY REAR AXLE ON THE DRIVERS SIDE HAD A CRACK IN IT WHICH YOU COULD SEE THROUGH THE OPENING OF THE BRACKET THEY INSTALLED. WHEN I ASKED THE MECHANIC IF FORD WAS GOING TO PAY TO REPLACE IT NOW SINCE THE BRACKET DIDN'T KEEP IT FROM CRACKING HE SAID NO. THEN I ASKED IF THE BRACKET WAS STRONG ENOUGH TO HOLD IT SO I CAN KEEP DRIVING, HE SAID HE WOULDN'T TRUST IT. I ONLY HAVE A 115,500 MILES ON IT, SO WHAT I'M BASICALLY BEING TOLD IS THE MINUTE THE RECALL WENT OUT I SHOULD HAVE HAD THEM REPLACE THE AXLE, INSTEAD OF THE STUPID BRACKETS WHICH WERE JUST BAND AIDS TO PLACATE UPSET OWNERS. I ONLY HAVE ONE CAR SO I HAVE TO DRIVE IT UNTIL I CAN AFFORD TO GET IT FIXED OR BUY ANOTHER CAR. I'M JUST ONE PERSON, HOW MANY MORE ARE FACED WITH THE SAME SITUATION. I ONLY HAVE UNTIL OCTOBER WHEN MY INSPECTION EXPIRES AND I'M PANICKING TRYING TO FIGURE WHAT I CAN DO. FORD KNEW THOSE BRACKET S AT BEST JUST BOUGHT THE OWNERS A COUPLE OF MORE YEARS BEFORE THEIR CARS COULD AGAIN BE A HIGHWAY HAZARD. IT'S STILL RUSSIAN ROULETTE IN MY OPINION THE AXLE AT A MINIMUM SHOULD BE REPLACE WITH A DISCOUNT TO THE ORIGINAL OWNERS.
Suspension
Filed Aug 26, 2019100,607 milesMI
FORD AXLE RECALL IN CERTAIN STATES. I TOOK MY VEHICLE TO THE FORD DEALERSHIP APPROXIMMENTLY 5 MONTHS AGO. THEY SAID BRACKETS WERE OK. AXLE BROKE 08/26/2019 MILEAGE ON VEHICLE 100607. VEHICLE WAS IN MOTION, VAN ALMOST FLIP. TIRES ARE ANGLED OUT AND RUINED.
Suspension
Filed Aug 7, 2019MI
FORD=FIX OR REPAIR DAILY!!!!!!!!!!! I AM WRITING TO TRY AND GET FORD TO DO THE RIGHT THING. MY MOTHER'S EX-HUSBAND TOLD ME TO NEVER BUY A FORD AND I DID NOT LISTEN. I BOUGHT A WINDSTAR 2001. I TOOK IT IN FOR THE RECALL ON THE AXLE. THEY INSPECTED AND TOLD ME IT WAS FINE. I WAS UNAWARE THAT THEY DID ANYTHING TO IT. THREE WEEKS AGO, I WAS DRIVING HOME FROM THE GYM WHEN MY CAR STARTED SOUNDING ODD. I... PULLED OVER AND NOTICED MY TIRES WERE LEANING IN. MY AXLE HAD SNAPPED. I CALLED THE FORD DEALERSHIP AND THEY SAID THEY WOULD INDEED FIX IT DUE TO THE RECALL. I HAD IT TOWED TO THE DEALERSHIP IN TAYLOR. THAT NEXT MONDAY WAS MEMORIAL DAY SO I DID NOT HEAR ANYTHING FROM THEM UNTIL THEY CALLED ON TUESDAY AND STATED THEY WILL NOT FIX IT BECAUSE THEY HAD PLACED BRACKETS ON IT 2 YEAR AGO. THEY SAID THEY HAD COMPLIED WITH THE RECALL AND THEY WERE NOT RESPONSIBLE FOR THIS REPAIR. WHAT I DO NOT UNDERSTAND IS HOW THEY BELIEVE THIS IS ACCEPTABLE. IF FORD HAD FIXED THE PROBLEM IN THE FIRST PLACE THIS WOULD NOT HAVE BEEN AN ISSUE. I COULD HAVE BEEN DRIVING ON THE FREEWAY OR MY KIDS COULD HAVE BEEN IN THE CAR. I HAVE CONTACTED FORD AND ASKED FOR THEM TO RECONSIDER THIS TO NO AVAIL. THANK YOU *JS
Power Train
Filed Aug 3, 2019MO
MY VEHICLE WAS MANUFACTURED IN 2001. THERE WAS A RECALL PUT OUT FOR THE SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY. IN 2011, ACCORDING TO SUNSET FORD DEALERSHIP (WHERE I TOOK IT FOR AXLE REPAIR AND WAS DENIED) THE RECALL WAS REMEDIED IN 2011. HOWEVER, AS STATED ALONG WITH THE RECALL NOTICE, THE TIME THAT THE BRACKETS WERE MIS INSTALLED CAUSED DAMAGE TO THE REAR AXLE, CORROSION AND FRACTURING. THIS IS EXACTLY WHAT IS HAPPENING TO MY VEHICLE RIGHT NOW AND THE DEALERSHIP ALONG WITH FORD CORPORATE IS SAYING THIS AXLE REPAIR WILL BE FULLY AT MY COST. ACCORDING TO THEIR AUTOMATED RECALL PHONE INFORMATION, UP UNTIL 2016 THEY WERE OFFERING TO REPLACE THE AXLE FOR $300 ( A DISCOUNTED RATE) FOR CUSTOMERS AFFECTED. I DO NOT AT ALL FEEL I SHOULD BE RESPONSIBLE FOR THIS REPAIR. I CONTACTED FORD CORPORATE A FEW TIMES NOW AND HAVE BEEN TOLD NO ITS NOT THEIR FAULT. I WAS ALSO TOLD BY SUNSET FORD, THAT I WOULD NEED TO PAY THEM $140 AN HOUR FOR THEM TO DIAGNOSE IT AND TELL ME SPECIFICALLY WHAT IS WRONG. IT HAS ALREADY BEEN THERE ONCE TO CHECK THE RECALL WHERE THEY TOOK PICTURES ( INCLUDED) AND SENT THEM TO FORD CORPORATE WHERE I WAS TOLD NO THEY WILL NOT FIX IT UNLESS I PAY FOR IT. THIS REPAIR SHOULD BE FULLY COVERED AND I NEED HELP GETTING FORD TO AGREE.
Service BrakesCrash
Filed Jul 8, 2019165,000 milesFL
BRAKES CONTINUALLY HAVE FAILED CAUSING ACCIDENTS. PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE AND AFTER NEW BRAKE PADS AND BRING BLED.THROTTLE IDLE SENSOR CAUSES VEHICLE TO STALL WHILE DRIVING. ABS LIGHT AND BRAKE LIGHT AND CHECK ENGINE LIGHT KEEPS COMING ON. NOW THEY JUST STAY ON. I NEED TO KNOW WHAT,IF ANY RECALLS HAVE BEEN REPAIRED OR ANY OPTIONS THAT MAY BE AVAILABLE.
Suspension › Rear
Filed May 29, 2019142,000 milesWI
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE REAR AXLE WAS FRACTURED AND AN ABNORMAL BUMPING NOISE WAS HEARD. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE COMING FROM THE REAR TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FOUND AN UNKNOWN RECALL ASSOCIATED WITH THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 142,000.
Suspension
Filed May 24, 2019182,000 milesIL
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER'S SIDE WHEEL STARTED TO RUB AGAINST THE BODY OF THE VEHICLE. THE DRIVER WAS ABLE TO COAST INTO A PARKING LOT AND COULD NOT BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) BY HELLER FORD (LOCATED AT 700 W MAIN ST, EL PASO, TX 61738, (309) 527-6050); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT TOWED TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER INFORMED THE CONTACT THAT THE RECALL WAS NO LONGER ACTIVE AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
Unknown or Other
Filed May 22, 2019215,622 milesTX
GOOD DAY, I WAS DRIVING ON A ROAD GOING 40 MPH WHEN MY REAR AXLE CRACKED AND MY REAR WHEELS CAVED IN. I HAD MY WIFE AND KIDS IN THE VAN WITH ME ON THE WAY TO WORK. IT WAS AROUND 5:45 WHEN THIS HAPPENED. I WAS ABLE TO REGAIN CONTROL. LUCKILY NO ONE WAS HURT. IS THERE'S A WAY I COULD GET HELP??
Suspension › Rear
Filed May 21, 2019182,000 milesTN
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE SHOOK. THE FOLLOWING DAY, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE WHEEL WAS TILTED INWARD. HE CHECKED UNDER THE VEHICLE AND NOTICED THAT THE REAR AXLE WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT, DUE TO THE AGE OF THE VEHICLE, THEY COULD NOT ASSIST AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.
Structure › Body
Filed May 11, 20192 milesOH
THIS VAN LOOKS FINE ON THE OUTSIDE,BUT THE FRAME AND FLOOR ARE RUSTED OUT. I WAS DRIVING ON A CITY STREET WHEN THE BRAKES WENT OUT AND WHEN I TOOK IT TO BE REPAIRED THE MECHANIC AT CARLS BODY SHOP , WHERE IT WAS TI BE REPAIRED TOLD ME IT WAS BEYOND REPAIR AND UNSAFE TO DRIVE. THE VAN IS MADE TO TRANSPORT A WHEELCHAIR AND THE AREA WHERE THE WHEELCHAIR IS RUSTED THE WORST. THE MECHANIC ALSO TOOK PICTURES OF THE UNDER BODY TO SHOW ME HOW BAD IT REALLY WAS.
Structure › Body
Filed May 9, 201938,000 milesOH
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE PEDAL DELAYED IN RESPONDING. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO PARK, THE BRAKE PEDAL TRAVELED TO THE FLOOR BOARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WOULD NEED TO BE TOWED TO ANOTHER SHOP IN REGARDS TO IT BEING A MODIFIED VEHICLE. THE VEHICLE WAS THEN TOWED TO ANOTHER INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND THAT THE FRAME WAS RUSTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. *JS
Structure › Frame and Members › Underbody Shields
Filed May 9, 2019106,031 milesMA
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT DURING A ROUTINE CHECK-UP, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE SUB-FRAME WAS COMPLETELY CORRODED. THE VEHICLE WAS TOWED TO THE COLONIAL FORD, INC DEALER (508-746-3400, 147 SAMOSET ST, PLYMOUTH, MA 02360) WHERE IT WAS CONFIRMED THAT THE SUB FRAME WAS ROTTED OUT. THE TECHNICIAN, HOWEVER, STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,031.
Structure › Body
Filed Apr 18, 2019250,000 milesWI
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE CHECK-UP AT AN INDEPENDENT MECHANIC SHOP, THE TECHNICIAN NOTICED THAT THE SUBFRAME WAS RUSTED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO BENNA FORD SUPERIOR (715-394-8669, LOCATED AT 3022 TOWER AVE, SUPERIOR, WI 54880) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED OUT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE AND STATED THAT THE FAILURE WAS DUE TO THE AGE OF THE VEHICLE AND THE MILEAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
Suspension
Filed Apr 16, 2019230,000 milesNE
DRIVING UNDER 30 MPH AND NOTICED A STRANGE SOUND PULLED OFF THE STREET AND INSPECTED REAR DRIVERS TIRE WAS LEANING AND DISCOVERED REAR AXLE WAS BROKEN
Structure › Body
Filed Feb 24, 2019132,596 milesOH
1. REAR AXLE FRACTURED SEVERELY & BROKE MAKING THE CAR UN-DRIVABLE ON 24 JAN 2019 WHILE IN MOTION DRIVING IN CITY TRAFFIC. FORD PUT BRACES ON THIS VEHICLE UNDER RECALL# 10S13, BUT THEY FAILED TO PREVENT FURTHER CORROSION AND METAL FATIGUE. THE AXLE WAS A BAD ENGINEERING DESIGN FROM THE DRAWING BOARD COMBINED WITH NOT E-COATING THE METAL DURING MANUFACTURING TO PREVENT CORROSION OF THE METAL DUE TO ROAD SALT. THE AXLE FRACTURED NEXT TO THE BRACE ON THE DRIVER SIDE AS SHOWN IN THE 4 IMAGES BELOW. I HAVE ONE TOW BILL (FLAT-BED) TO GET THE CAR OFF THE DOWNTOWN STREET TO MY HOME & WILL HAVE ANOTHER TOW BILL TO TRANSPORT IT TO WHERE I CAN REPLACE THE AXLE. 2. FRONT CRADLE FRAME'S MOUNT RUSTED OFF THAT ANCHORS THE STABILIZER BAR SO THE STABILIZER BAR HAD TO BE REMOVED. THIS HAPPENED SEVERAL YEARS AGO. THE CRADLE FRAME PROBABLE WAS NOT E-COATED DURING MANUFACTURE EITHER. I CAN TAKE A PIC AND PROBABLE HAVE THE REPAIR INVOICE DETAILING THE DATE AND THE MECHANIC'S WORK TO REMOVE THE STABILIZER BAR. TO FIX THE CAR WILL NEED A NEW FRONT CRADLE FRAME, STABILIZER BAR, AND POSSIBLY MOUNT BRACKETS.
Wheels
Filed Jan 31, 2019NY
AXLE SNAPPED WHILE DRIVING ON HIGHWAY REAR WHEELS BENT INWARD.
Suspension
Filed Dec 6, 2018280,000 milesNC
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER HEARD A NOISE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE CONTACT COASTED THE VEHICLE INTO A PARKING LOT AND NOTICED THAT THE REAR DRIVER'S SIDE AXLE HAD DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.
Suspension › Rear
Filed Aug 16, 2018103,500 milesOH
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 12 MPH, THE REAR OF THE VEHICLE LOWERED AND THE REAR DRIVER'S SIDE TIRE BECAME STUCK UNDER THE WHEEL WELL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE AXLE HAD FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,500.
Structure › Body
Filed Aug 10, 2018122,983 milesIN
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE DEALER (GURLEY LEEP FORD LINCOLN, 320 E IRELAND RD, SOUTH BEND, IN 46614, (574) 291-6910) INDICATED THAT THEY SERVICED AN UNKNOWN RECALL FROM THE MANUFACTURER FOR THE REINFORCEMENT BRACKETS AND THAT THEY HAD NOT BEEN REQUIRED TO PROVIDE ANY ADDITIONAL REPAIRS. THE DEALER REPLACED THE REAR AXLES DUE TO THE REINFORCEMENT BRACKETS FRACTURING WHILE THE VEHICLE WAS BEING DRIVEN BELOW 25 MPH. THE DEALER STATED THAT THEY WERE NOT REQUIRED BY THE MANUFACTURER TO REINSTALL REINFORCEMENT BRACKETS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED REPLACING THE SAME OEM REAR AXLES. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONSUMER STATED I FEEL THE REAR AXLES FAIL EVEN WITH THE RECALL BRACKETS ON, SO I FEEL FORD SHOULD PAY FOR THE BILL. THE TIRES WENT BAD AND OUT WHEN THIS HAPPENED. THE RECALL DID NOT WORK AND PUT NEW RECALL PARTS ON NEW AXLES. UPDATED 10/16/18*JB
Suspension › Rear › Axle › Spindle
Filed Jun 26, 2018195,000 milesNJ
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT DISCOVERED THAT THE REAR WHEELS WERE BENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT CLAMPS WERE PLACED ON THE AXLE IN 2015. THE VEHICLE WAS TOWED TO QUALITY AUTO MALL (55 STATE RT 17, RUTHERFORD, NJ 07070, (201) 935-2400) WHERE THE FAILURE WAS DIAGNOSED AS A FRACTURED AXLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 195,000. THE VIN WAS NOT AVAILABLE.
Service Brakes
Filed Jun 20, 2018165,000 milesMN
REAR AXLE BREAK DUE TO CORROSION OF ACKNOWLEDGED INADEQUATELY DESIGNED AXLE. BREAK HAPPENED IN THE REINFORCEMENT BRACKET INSTALLED DO TO INITIAL AXLE RECALL FOR POTENTIAL BREAK DUE TO CORROSION.. CAR WAS ON CITY STREET IN MOTION TO FREEWAY ONRAMP FORTUNATELY THE AXLE BROKE PRIOR TO ENTERING FREEWAY. AXLE BREAK RESULTED IN SAGGING AXLE AND A WHEEL TILTED INWARD AT ABOUT 20 DEGREES AND WEDGED AGAINST THE INNER WHEEL WELL. TIRE STARTED TO SMOKE. CAR IS UNDRIVEABLE. THE REPAIR IS ESTIMATED TO $1400. FORD WILL NOT ACCEPT ANY FINANCIAL RESPONSIBILITY FOR THIS BREAK IN THE BRACKETS INSTALLED TO PREVENT THE BREAK. ADDITIONAL COMPONENTS ARE ALSO NEEDING REPAIR AND REPLACEMENT DUE TO THE BREAK OF THE AXLE.
Unknown or Other
Filed May 16, 2018190,000 milesPA
REAR AXLE IS CRACKED AFTER BRACKETS WERE PUT ON DUE TO RECALL. WE NOTICED THIS IS AN OLD CRACK AND SAW IT WHILE CHECKING FOR THE CAUSE OF A RATTLE NOISE. WE HAVE NO IDEA WHEN THE CRACK OCCURRED BUT THE RECALL BRACKETS WERE PUT ON SEVERAL YEARS AGO BY KELLER BROS. FORD LEBANON, PA. THEY REINSPECTED THE BRACKETS AND SAID THEY WERE PUT ON CORRECTLY. IF THAT'S THE CASE; WHY DID THE AXLE CRACK? WHY WON'T FORD PAY TO HAVE IT FIXED IF IT'S KNOWN TO HAVE A PROBLEM CRACKING?
Structure › Body
Filed May 13, 2018104,000 milesNM
REMOVED SUBFRAME TO REPLACE FAULTY TORQUE CONVERTER. FOUND SUBSTANTIAL RUSTING AT FIREWALL END OF SUBFRAME ON BOTH "ARMS", REQUIRING REPLACEMENT OF SUBFRAME. CALLED LOCAL DEALERS, NO "OPEN" RECALL (OVER 15 YEAR-OLD VAN) AND $4,900 NEW SUBFRAME QUOTE PROVIDED, WITH NO DEALER OR MANUFACTURER COVERAGE, AFTER CALLING NATIONAL AND CANADIAN MFCTR RECALL NUMBERS. MFCTR/DEALERS OF NO ASSISTANCE, WHATSOEVER. PART NOT ACTUALLY AVAILABLE.
Power Train
Filed Apr 16, 2018177,000 milesMI
DRIVING HOME I HEARD A THUD AND MY 2001 FORD WINDSTAR SPUN OFF THE ROAD. TURNS OUT THE AXLE CRACKED IN HALF AND ALMOST KILLED ME. TOWED THE CAR INTO THE FORD DEALERSHIP AND EVEN THOUGH THERE IS AN OPEN SAFETY RECALL ON MY WINDSTAR AND FORD KNOWS OF THOUSAND OF AXLE PROBLEMS THEY SAID THAT IT IS NOT COVERED. FORD'S WAY OF GETTING PUT OF IT EVEN THOUGH MY BROTHERS 2003 WINDSTAR AXLE FAILED AND YET FORD COVERED THAT ONE. THIS IS NOT RIGHT. THEY KNOW THERE AXLES ARE BAD AND HAVE HAD THREE SAFETY RECALLS ON THESE AXLES.
Complaints 1-50 of 1,686, newest first, reproduced as filed.
It is not among the Windstar years to avoid. Owners filed 1,686 complaints, against about 1,510 for a typical Windstar year. The most common complaint is about the brakes (27%).
What is the most common problem with the 2001 Ford Windstar?
The brakes: 458 of the 1,686 complaints (27%) are about it. Owners most often say it sets off warning lights on the dash (30%), leaks oil or fluid (14%) and loses its brakes or the pedal sinks (7%). The typical report comes at 100,000 miles.
How many recalls does the 2001 Ford Windstar have?
16 safety recalls on file with NHTSA, the most recent filed Sep 29, 2015. The largest, 09V399000, covered 4,500,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2001 Ford Windstar problems start?
Half of the complaints that record an odometer reading came in before 108,000 miles. For the brakes the midpoint is 100,000 miles.
Has NHTSA investigated the 2001 Ford Windstar?
Yes, 8 times. The latest, EA10007 ("Front Subframe Corrosion Failures"), was opened Dec 20, 2010 and closed Mar 17, 2011.
Are there service bulletins for the 2001 Ford Windstar?
The manufacturer filed 167 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (25), the engine (19) and the transmission (18). They include a service campaign, 02M01, filed Jun 1, 2004. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
1 death reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 29, 2015. Source: NHTSA Office of Defects Investigation.