2002 Ford Windstar

Defect. Ford Motor Company (Ford) is recalling certain model year 1998-2003 Windstar vehicles manufactured September 2, 1997, to July 3, 2003. The affected vehicles were previously remedied to safeguard against the rear axle cracking from corrosion, however, the remedy brackets may have been misinstalled. The incorrect bracket installations may limit the effectiveness of the service repair for NHTSA recalls 10V-385, 12V-193, and 12V-195.

Risk. If the brackets were not installed properly, the rear axle may fracture, affecting the vehicle handling and increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will inspect the brackets to verify their proper installation. If a bracket is found to have been misinstalled, the rear axle will be replaced. These repairs will be performed free of charge. The began on October 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S27.

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN VIRGINIA. OVER TIME, CORROSION CAN WEAKEN THE REAR AXLE MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH, IF UNDETECTED, CAN INCREASE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL REAR AXLE REINFORCEMENT BRACKETS, OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 19, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATE OF VIRGINIA. CORROSION-RELATED FRACTURES OF THE FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BODY MOUNT ATTACHMENTS MAY OCCUR.

Risk. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT. EITHER CONDITION COULD RESULT IN SIGNIFICANT LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE RECALL BEGAN ON JUNE 18, 2012. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.

Risk. A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.

Risk. THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. IF REPAIRS CANNOT BE MADE TO A VEHICLE, FORD WILL OFFER TO REPURCHASE THE VEHICLE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 21, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Defect. FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997 THROUGH FEBRUARY 28, 2003 AND CURRENTLY REGISTERED OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. AFTER MANY YEARS OF VEHICLE SERVICE IN THESE AREAS, CORROSION CAN WEAKEN THE REAR AXLE, MAKING IT SUSCEPTIBLE TO TORSIONAL STRESS. CORROSION AND STRESS CAN LEAD TO CRACKS WHICH IF UNDETECTED CAN PROPAGATE AND RESULT IN A COMPLETE FRACTURE OF THE AXLE.

Risk. A FRACTURED AXLE CAN AFFECT VEHICLE HANDLING AND INCREASE THE RISK OF A CRASH.

Remedy. AS PARTS BECOME AVAILABLE, DEALERS WILL INSPECT AND IF NECESSARY INSTALL THE REAR AXLE REINFORCEMENT BRACKETS FREE OF CHARGE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Defect. CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Risk. FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy. UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Defect. CERTAIN MINIVANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." DURING TESTING, A THIRD ROW BENCH FLOOR-TO-SEAT LATCH RELEASED BEFORE THE STRENGTH REQUIREMENT WAS MET. IDENTICAL LATCHES ARE USED IN THE SECOND ROW OF SEATS.

Risk. IF THE LATCHES ON TH4E SECOND OR THIRD ROW SEATS OF THE VEHICLE RELEASE IN A CRASH, THE POTENTIAL FOR OCCUPANT INJURY IS INCREASED.

Remedy. DEALERS WILL REPLACE THE SEAT-TO-FLOOR LATCHES ON THE SECOND AND THIRD ROW OF SEATS. OWNER NOTIFICATION BEGAN ON NOVEMBER 21, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

In a January 26, 2011 Defect Information Report, Ford Motor Company (Ford) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address corrosion related fractures in the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe in approximately 425,288 model year (MY) 1999 through 2003 Ford Windstar vehicles manufactured from April 1998 to July 2003 and either sold or currently registered in the following high corrosion (Salt-Belt) states:Connecticut, Delaware, District of Columbia, …

The Office of Defects Investigation (ODI) has identified 346 complaints to ODI and Ford alleging fracture, cracking and or excessive corrosion of the front subframes in model year (MY) 1999 through 2003 Ford Windstar vehicles.Approximately 97 percent of these complaints (334) involve vehicles that have been operated in Salt Belt states, which make up approximately 60 percent of the subject vehicle sales in the United States.The front subframe, sometimes referred to as the engine cradle, is a structural component of the Windstar vehicles that carries the engine, transaxle, steering rack and …

In a letter dated August 26, 2010, Ford Motor Company (Ford) submitted a Defect Information Report notifying NHTSA that it will conduct a safety recall (NHTSA Recall No. 10V-385) to address a rear axle defect in model year (MY) 1998 through 2003 Ford Windstar vehicles built at the Oakville assembly plant from September 1, 1997 through February 28, 2003 and either sold or currently registered in high corrosion (Salt-Belt) states where the use of salt and other corrosive chemicals may be used to treat snow/ice covered roads.The following states are included in Ford's recall:Connecticut, …

Ea08-021 is closed with FORD's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall FORD has now recalled all of the approximate 16 million FORD model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.NHTSA will continue to monitor the recalled vehicles to ensure remedies installed by FORD tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see …

Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 FORD windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed …

The subject vehicles are equipped with single or dual power sliding doors (psd).approximately 111,000 vehicles have dual power sliding doors.the psd is opened by any of 5 methods, the inside or outside manual door handle, the key fob, the overhead console switch and the b-pillar switch.the door may be opened only under these conditions: ignition key is in off/accessories/on/start position, gear selector in park, vehicle speed less than 6 MPH, and door unlocked.the psd latch is located at the rear of the door and has a secondary and primary latch position.full and proper closure engages both …

CUSTOMER SATISFACTION PROGRAM 02M01 SUPPLEMENT #4. CERTAIN FORD 2000 THROUGH 2003 VEHICLES EQUIPPED WITH A TUBE-MOUNTED EGR PRESSURE SENSOR - ADDITIONAL EGR PRESSURE SENSOR WARRANTY COVERAGE. *TT SUPPLEMENT #3. *MJ SUPPLEMENT #6. *TT

FRONT CALIPER SEEPAGE IN EXTREME COLD TEMPERATURES. *TT

SLIGHT AMOUNT OF FLUID RESIDUE ON THE OUTSIDE OF THE REAR WHEEL CYLINDER DUST BOOT ON VEHICLES WITH REAR DRUM BRAKES. *TT

STABILITY ASSIST SYSTEMS (ADVANCETRAC) MAY NOT BE RECALIBRATED PROPERLY USING WDS. *TT

SOME VEHICLES MAY EXHIBIT THE REAR BRAKE LAMPS REMAINING ILLUMINATED AFTER EXITING THE VEHICLE. *TT

SOME VEHICLES MAY EXHIBIT A SQUEAL NOISE FROM THE FRONT BRAKES DURING BRAKE APPLICATION. *TT

SOME VEHICLES MAY EXHIBIT A SQUEAL NOISE FROM THE FRONT BRAKES WHEN STOPPING. *TT

The contact owns a 2002 Ford Windstar. The contact received notifications of NHTSA Campaign Numbers: 11V030000 (STRUCTURE) and 15V608000 (SUSPENSION). The contact stated that while approaching a traffic signal and driving slowly, the vehicle shook, and the engine shifted. The contact stated that the engine shifted to the right. In addition, the contact lost control of the steering wheel. The contact stated that the RPMs became elevated. The contact pulled over into a parking lot and turned off the vehicle. The contact exited the vehicle, and upon inspection, became aware that the subframe had detached and was dragging. The contact believed that the motor mounts were fractured. The vehicle was towed to a tow yard. The vehicle was not taken to the dealer or an independent mechanic, and the vehicle was not repaired. The vehicle remained at the tow yard unrepaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline to report the failure. The approximate failure mileage was 108,000.

Axle broke on rt side just underneath the bracket that ford installed for recall.i was only going 10mph when it happened no warning I was able to gain control and stop was towed into a shop not driveable if this seems to be a problem mine looked fine they must filled it up with expand foam I would think that would trap in more moisture but these are dangerous they should all be fixed or bought back from the customer

Manufacture Recall # 09S09 NHTSA Recall # 09V399000 Instrument cluster has become faulty. Details listed below. Overdrive (O/D) light will randomly start flashing for no reason ABS will randomly engage Parking brake light will randomly turn on Speedometer with become sporadic Transmission has trouble shifting gears due to tachometer becoming sporadic Vehicle will randomly try to die/stall out at a prolonged stop or while coming to a stop, even after all charging components have been replaces i.e. battery, alternator, drive belt, and cables.

The rear axle passenger side broke.

The contact owns a 2002 Ford Windstar. The contact stated that while driving at approximately 55 MPH, the contact pulled over and noticed that the tire was not straight inside the wheel well. While hoisting the vehicle on a lift at the residence, the contact noticed that the tire was rubbing on the inside of the wheel well and that the rear axle had fractured. The contact stated that the failure occurred at the site of the repair on the patch. The vehicle was taken to an independent mechanic and was informed about a recall. The contact called the local dealer and was informed that the VIN was not under recall. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 10V385000 (Suspension). The failure mileage was approximately 160,000.

The contact owns a 2002 Ford Windstar. The contact stated while driving 60 MPH, the vehicle was wobbling uncontrollably and almost caused an accident. No warning light was illuminated. The vehicle was towed to an independent mechanic. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the rear axle needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and provided no assistance. The failure mileage was approximately 142,000.

The contact owns a 2002 Ford Windstar. The contact stated while driving 40 MPH, there was an abnormal sound coming from the vehicle. The contact pulled over on the side of the road and had the vehicle towed. The vehicle was diagnosed, and the contact was informed that the rear driver’s side axle had fractured. The axle was replaced. On another occasion while driving 20 MPH over railroad tracks, the contact heard an abnormal sound coming from the vehicle. The contact parked the vehicle and noticed that the rear driver’s side axle had fractured. The vehicle was towed to the dealer who confirmed that the rear driver’s side axle had fractured and needed to be replaced. The vehicle was repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 139,619.

Rear Axle . Fell on the highway split in half while I was driving on a state Hwy 71 at 45 mph. Cracked rear axle. 2002 Ford Windstar part of a recall for Rear axle. No warning was given and didn't know about the recall until after it happened. Inspection was preformed by a mechanic. I could have flipped or rolled or caused a major collision as this highway is very heavily traveled.

The contact owns a 2002 Ford Windstar. The contact stated that while the vehicle was at an independent mechanic to replace the water pump, the mechanic determined that the rear axle was cracked and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the previous owner had the vehicle serviced under NHTSA Campaign Number: 10V385000 (Suspension). The failure mileage was approximately 116,000.

The van took off without my control and the brakes stopped working and the fuel system it caused me to have two accidents within a week of each other

The contact owns a 2002 Ford Windstar. The contact stated that while driving approximately 30 MPH, there was an abnormally loud sound coming from the rear of the vehicle. The contact lost control of the vehicle and drove off the side of the roadway. The vehicle was later towed to the local mechanic who discovered that the rear axle had fractured due to severe rust. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not notified. The failure mileage was 125,000.

The contact owns a 2002 Ford Windstar. The contact received notification of NHTSA Campaign Number: 10V385000 (Suspension) and 11V030000 (Structure) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the subframe was severely corroded. The failure mileage 59,839.

The gauges are acting crazy which causes the engine to jerk or the transmission and then it starts making the lights flicker in the interior and the gauges start sticking. It seems to make the overflow on the radiator to empty more because it is causing the sensors in the electrical for the parts to go crazy and run hot. Sometimes it only does it every so often but after getting the reserve hose on the power steering that connects to the reservoir to the coolant the battery was drained. Then going after getting it charged down the highway it caused the interior lights radio and seat and turn signals not to work when coming to a complete stop and it was idling the dashboard and all the lights were coming back on once given a guess it winded up not working again causing the battery to become hot or warm and acid you can smell in the air like rotten eggs. It is causing the overflow tank of the radiator to evaporate more or come out quicker and it is causing other component parts to react strangely which I'm afraid will cause a fire in the vehicle and the idling is not correct also on it now

The driver and passenger side sliding doors tend to not open or close correctly sometimes you have to manually pull them open or they do not completely close and you have to bump the back end of it to close right

The rear axle of my 2002 Ford Windstar completely fractured while traveling on Interstate 75. The rear axle broke while driving about 60 miles per hour on Interstate 75 in Florida. By the grace of GOD my passenger and I survived. In attempting to stop, the van hit the guard rail on the Highway. I was able to keep the van in the right lane. The van gave us NO warning. While waiting for the AAA tow truck, a Florida Department of Transportation (FDOT} patrol vehicle stop to ensure we were alright. The FDOT driver inspected the Windstar, took pictures and stated he has never seen a broken rear axle like that before.

My tire starting making a whistle screech sound and a sway and I look under my tire is crooked and my axel beam was cracked. Thankfully my kids were not with me and no one was hurt

The contact owns a 2002 Ford Windstar. The contact stated while driving approximately 30 MPH, the vehicle experienced severe vibration when the rear axle fractured causing the driver to almost lose control of the vehicle. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The contact was informed that the VIN was not included in the NHTSA campaign number 12V194000 (Suspension). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 185,000.

Broken rear axle on the van. The axle has broken where the reinforcements were welded in from the recall in 2010. NHTSA action number is PE10016. So, the corrective action did not work and now I have broken axle as a result. The axle broke while driving the van and we were very fortunate to be driving at a slow rate of speed.

THE REAR AXLE BROKE IN HALF WITHOUT WARNING WHILE DRIVING DOWN THE ROAD. PRIOR TO BREAKING THE AXLE LOOKED TO BE IN GOOD SHAPE. UPON LOOKING IT UP FORD HAD PREVIOUSLY RECALLED THIS PART FOR THAT SPECIFIC REASON. I CALLED FORD AFTER THIS HAPPENED AND THE INFORMED ME THERE WAS NO OPEN RECALL CURRENTLY. WHEN I CALLED THE PARTS DEPARTMENT TO ORDER A REPLACMENT AXLE I WAS INFORMED BY THE PARTS COUNTER THAT THEY HAVE SEEN SEVERAL OF THESE FAILING IN THE SAME WAY RECENTLY. THIS IS A PACITULARLY DANGEROUS ISSUSE BEACUS IT LOOKS FINE FROM THE OUTSIDE UNTILL IT GIVES UP AND THE VAN IS NOT RUSTY IN GENERAL ANYWAY

REAR AXLE CRACKED THROUGH ON THE DRIVER'S SIDE, EVEN AFTER A RECALL PATCH/REPAIR WAS MADE. NO COLLISIONS, NO HARD DRIVING. NOT A CORROSION ISSUE. METAL IS CRACKED PERPENDICULAR TO THE AXLE..ACROSS THE GRAIN. AXLE WAS HEARD TO MAKE NOISE WHILE BACKING OUT OF DRIVEWAY, THEN VEHICLE FELT FISH-TAILING WHILE DRIVE DOWN PAVED NEIGHBORHOOD STREET. TURNING TO THE RIGHT MADE NOTICEABLE GRINDING NOISES FROM THE REAR DRIVER'S SIDE WHEEL WELL. ON CLOSER INSPECTION, THE REAR WHEELS WERE SEVERELY TILTED IN AT THE TOP, AND THE AXLE WAS CLEARLY, OBVIOUSLY VERY CRACKED OPEN ON THE DRIVER'S SIDE, AND APPEARS READY TO BREAK INTO 2 HALVES. THE VEHICLE WAS RECALLED IN 2010 FOR AXLE DEFECTS, BUT THE REPAIRS MADE SEEM INADEQUATE. THE VEHICLE WAS DEALERSHIP MAINTAINED.

ABS AND BRAKE LIGHT COMES ON INTERMITTENTLY. I DO NOT HAVE ABS FUNCTION WHILE THE LIGHTS ARE ON AND IT SEEMS TO HAPPEN MORE OFTEN IN WARMER WEATHER. WHEN VEHICLE IS TURNED OFF IT RESETS AND DOESN'T COME BACK ON UNTIL DRIVEN A FEW MILES AGAIN. ACCORDING TO SEVERAL FORUMS, THIS SEEMS TO BE HAPPENING ON A LARGE AMOUNT OF FORD WINDSTAR'S SIMILAR TO MINE OR ASSEMBLED IN CANADA.

I TOOK MY VAN FOR INSPECTION AND WAS TOLD I CANNOT GET IT INSPECTED BECAUSE THE REAR AXEL CORRODED AND HAS HUGE HOLE ON IT. I WAS TOLD IT WAS A DANGER TO CONTINUE TO DRIVE THE VAN LIKE. I'VE CALLED FORD AND WAS TOLD THERE IS NO LONGER A RECALL FOR MY VAN BUT YET THERE WAS A RECALL BACK IN EARLY 2010 TO 2015 AND IT'S EXACTLY WAS IS WRONG WITH MY VAN. I AM SCARED TO GET IN THE HIGHWAY OR DRIVE IT FOR THAT MATTER.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT AFTER REPLACING THE DRIVER'S AND PASSENGER'S SIDE REAR TIRES, THE TIRES STARTED TO WEAR TO THE INNER CORD. THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC TO BE ALIGNED HOWEVER, THE CONTACT WAS INFORMED THAT THE REAR SUSPENSION WAS FRACTURED. THE CONTACT CALLED THOROUGHBRED FORD OF PLATTE CITY, INC. (1901 PRAIRIE VIEW RD, PLATTE CITY, MO 64079) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT HAD THE VEHICLE REPAIRED BY THE INDEPENDENT MECHANIC. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION) IN 2015 PRIOR TO VEHICLE OWNERSHIP. THE DEALER WAS CALLED BACK AND CONFIRMED THE INFORMATION PROVIDED BY THE MANUFACTURER. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE MILEAGE WAS 161,000.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 75 MPH, THE REAR AXLE SEIZED WITHOUT WARNING, CAUSING THE CONTACT TO ALMOST LOSE CONTROL OF THE STEERING WHEEL. THE CONTACT MANAGED TO REGAIN CONTROL OF THE STEERING VEERING THE VEHICLE TO THE SHOULDER OF THE ROADWAY. THE CONTACT PLACED THE VEHICLE IN PARK GOT OUT AND LOOKED UNDER THE VEHICLE AND NOTICED THE VEHICLE REAR AXLE WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS TOWED TO THOROUGHBRED FORD OF PLATTE CITY (1901 E. PRAIRIE VIEW RD, PLATTE CITY, MO 64079) WHERE THE TECHNICIAN INSPECTED THE VEHICLE AND NOTICED THE REAR AXLE WAS FRACTURED. THE REAR AXLE WAS TEMPORARILY FIXED. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE HOME HOWEVER, THE REAR AXLE FRACTURED COMPLETELY WHILE LEAVING THE DEALER. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION), 12V195000 (SUSPENSION) AND 12V194000 (SUSPENSION) AS POSSIBLE SOLUTIONS TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,000.

ON SATURDAY AUGUST 29, 2020 I WAS DRIVING IN MY 2002 FORD WINDSTAR DOWN A ROAD THAT WAS UNDER CONSTRUCTION. THE SPEED LIMIT OF THE ROAD IS 35 MPH AND THERE IS A CURRENT BUMP IN THE ROAD AT AN ASPHALT ELEVATION CHANGE. AS SOON AS I WENT OVER THE BUMP IT WAS OBVIOUS THAT SOMETHING WAS SEVERELY WRONG WITH THE VEHICLE. THERE WAS A LOUD "BANG" AND THE VEHICLE BEGAN VIBRATING WILDLY AND MAKING SEVERE NOISES. IT WAS OBVIOUS THAT SOMETHING SIGNIFICANT HAD OCCURRED IN THE REAR OF THE VEHICLE. FORTUNATELY I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULL ONTO A SIDE STREET SHORTLY THEREAFTER. I EXITED THE VEHICLE AND IMMEDIATELY NOTICED THE REAR DRIVER-SIDE WHEEL WAS ANGLED INTO THE BODY OF THE VAN. UPON FURTHER INVESTIGATION, PEERING UNDER THE VEHICLE IT WAS OBVIOUS THAT THE ACTUAL CAUSE WAS THAT THE VEHICLE'S REAR AXLE HAD FRACTURED NEARLY COMPLETELY THROUGH (SEE PICTURES). IN THIS CONDITION BOTH REAR TIRES COLLAPSED INTO THE VEHICLE FRAME. UPON FURTHER INVESTIGATION I DISCOVERED THAT THERE HAD ALREADY BEEN RECALLS RELATED TO THE REAR AXLE ON THIS VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL FORD DEALERSHIP FOR INSPECTION. AFTER THE INSPECTION, I WAS INFORMED THAT THE PREVIOUS RECALL FOR THE VEHICLE TO INSTALL BRACKETS ON THE AXLE HAD BEEN PERFORMED IN DEC 2010 AND THAT THEY HAD BEEN INSTALLED CORRECTLY. DUE TO THIS, FORD'S POSITION WAS THAT THE RECALL WAS DONE ACCORDING TO SPECIFICATIONS RELATED TO THE RECALLS AND REFUSED TO ACCEPT RESPONSIBILITY FOR THIS SAFETY FAILURE ON THEIR V

REAR AXLE BROKE INTO TWO PIECES. CAR WAS BEING DRIVEN ON TWO LANE ROAD AND HAD JUST GONE OVER RR TRACKS.

WE WERE DRIVING DOWN THE ROAD AND THE CAR RANDOMLY CUTS OFF IN THE MIDDLE OF THE ROAD SOMETIMES IT CUTS OFF IN THE MIDDLE OF A INTERSECTION CAUSING US TO ALMOST GET HIT IN THE SIDE OF THE CAR SEVERAL TIMES THIS HAS HAPPEND NUMORUS TIMES

THE REAR AXLE BROKE WHILE DRIVING ON THE INTERSTATE. THIS VEHICLE HAS ALREADY BEEN SEEN AT A DEALERSHIP FOR A PREVIOUS RECALL ABOUT BROKEN REAR AXLES.

ON JULY 02, 2020, I WAS DRIVING ALONG THE SOUTHFIELD FREEWAY IN DETROIT. THE TRAVEL SPEED WAS 20 MPH DUE TO A POLICE SITUATION (ROAD RAGE SHOOTING) WHICH CAUSED ALL MOTORISTS TO EXIT AT SEVEN MILE ROAD. AFTER EXITING ON SEVEN MILE ROAD, I DROVE TO GREENFIELD ROAD (5 MINUTES). I PROCEEDED DOWN GREENFIELD TO MACDONALD'S, BUT I DID NOT STOP DUE TO THE LONG LINES (IN DRIVE THROUGH). I DROVE FOR ABOUT ONE MINUTE (OR LESS) WHEN I HEARD A LOUD POP. I HEARD SOMETHING DRAGGING ON THE STREET AND SMOKE BEGAN TO ENTER MY VAN. I SAW SMOKE COMING FROM THE BACK OF MY VEHICLE. IN ADDITION, I SMELLED A FOUL ODOR. I IMMEDIATELY EXITED TO A VACANT SHOPPING MALL (NORTHLAND). I PARKED THE VEHICLE IN THE PARKING LOT AT PILLAR G. I CALLED MY MOTHER FOR A RIDE. NEXT, I CALLED AAA TO HAVE MY VEHICLE TOWED. I EXITED THE VEHICLE AND LOOKED AT THE DAMAGE AND CONCLUDED MY REAR AXLE HAD SPLIT. BOTH TIRES WERE MISALIGNED. I PURCHASED MY VEHICLE IN JULY 2009 FROM A DETROIT AUCTION. YEARS AGO, I RECALLED RECEIVING A NOTICE (FROM FORD) OF A RECALL FOR THE REAR AXLE. I TOOK THE VEHICLE TO FAIRLANE FORD FOR AN INSPECTION WHICH ADDRESSED THE RECALL. THE TECHNICIAN INFORMED ME THAT THE REAR AXLE WAS NOT CRACKED. MY VEHICLE HAS OVER 272,000 MILES.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE STOPPED, THE CONTACT HEARD AN UNKNOWN PART DETACH FROM THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL THEN BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE RESIDENCE. AN INDEPENDENT MECHANIC WAS CONTACTED BY PHONE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION) AND 11V030000 STRUCTURE). THE VEHICLE WAS TAKEN TO METRO FORD CHICAGO (6455 S. WESTERN AVE, CHICAGO, IL 60636, (773)776-7600, TO HAVE THE RECALL REPAIRS PERFORMED. THE CONTACT WAS INFORMED THAT AN UNKNOWN BUSHING NEEDED TO BE REPLACED PRIOR TO THE RECALL REPAIR BEING PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

RED AND YELLOW BRAKE LIGHTS ON DASHBOARD COME ON AND GO OUT EVEN WHEN MASTER CYLINDER IS FULL OF FLUID.

I TOOK MY VEHICLE TO FORDS AND THEY SAY MY BRACKET GUARD NEAR REAR AXLE IS DEFECTED AND WAS UNDER FORD RECALL AND THAT IT IS A SAFETY HAZARD , THOUGH WHEN TERRY HENDRICKS FORD SENT IN A CLAIM THEY SAD IT HAD EXPIRED ALTHOUGH I NEED IT RECALLED FOR REPAIR

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED WHILE DRIVING 20 MPH SHE STATED SMELLING BURNT RUBBER AND THEN NOTICE SMOKE COMING FROM THE REAR DRIVER'S SIDE TIRE. THE CONTACT PULLED OVER AND CALLED HER MECHANIC WHO STATED TO HER "NOT TO DRIVE THE VEHICLE." THE VEHICLE WAS TOWED TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS A FRACTURED REAR AXLE. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC ADVISED HER OF AN UNKNOW RECALL IN WHICH THE A KIT WAS PLACED ON THE REAR AXLE. THE CONTACT STATED THAT THE PRIOR OWNER HAD THE VEHICLE SERVICED UNDER AN UNKNOWN RECALL FOR THE REAR AXLE. THE CONTACT STATED THAT THE VEHICLE WAS THEN TOWED TO WILSON FORD IN NEW JERSEY TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBERS: 11V030000 (STRUCTURE) AND 15V608000 (SUSPENSION). HOWEVER, THE DEALER INFORMED HER THAT THERE WAS NOTHING THEY COULD DO ABOUT THE FRACTURED AXLE AS THE FIRST RECALL WAS DONE CORRECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

ENGINE CRADLE RUSTED THROUGH AND SNAPPED WHILE BACKING OUT OF A PARKING SPOT LEAVING ME STUCK WITH TIRES IN TWO DIFFERENT DIRECTIONS

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT A LOW RATE OF SPEED, THE REAR AXLE FAILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED WITH A FRACTURED REAR AXLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION) WITH THE FAILURE. A DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. *BF*JB

TL* THE CONSUMER OWNS A 2002 FORD WINDSTAR. THE CONSUMER STATED THAT THE VEHICLE HAD A REINFORCEMENT BRACKETS WHICH WERE NOT INSTALLED PROPERLY AND CAUSED THE REAR AXLE TO FRACTURE AND IN TURN, CAUSED THE INNER CENTER WALL OF THE REAR TIRES TO WEAR. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A RECALL WAS DONE IN THE PAST UNDER (NHTSA CAMPAIGN NUMBER: 12V194000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 161,300.*DT *AS

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING OVER A BRIDGE AT 70 MPH, THE REAR AXLE FRACTURED WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AS SMOKE BELLOWED FROM UNDER THE REAR OF THE VEHICLE. UPON PULLING OVER AND INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE AXLE WAS FRACTURED IN HALF AND BOTH REAR TIRES WERE TURNED INWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT CURRENTLY REMAINED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED AND THE CONTACT WAS TRANSFERRED TO NHTSA. THE FAILURE MILEAGE WAS 98,600.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE THE CONTACT'S HUSBAND WAS DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DRIVER WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD AND NOTICED SMOKE RISING FROM THE REAR DRIVER'S SIDE TIRE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE REAR DRIVER'S SIDE AXLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED FRED BEANS FORD OF NEWTOWN (LOCATED AT 10 N SYCAMORE ST, NEWTOWN, PA 18940, (215) 968-3806) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 130,000.

THE DRIVER'S SEAT HAS A SHARP METAL IN THE SEAT THAT POKES AND TEAR INTO THE LEFT BACK POCKET AREA. EVER SINCE I HAD THIS CAR I DISCOVERED MY PANTS HAVE DEVELOPED THIS "TEAR" . I FOUND THAT MY PANTS WERE BEING RIPPED IN THAT GENERAL AREA AND ONE DAY I FELT THIS SHARP AREA STICKING MY PALM. IT CANNOT BE SEEN ONLY FELT SO THAT IS MY COMPLAINT AND I HAVE OVER 10 PANTS THAT WERE RIPPED.

I HAVE MY VEHICLE IN A SHOP TO REPLACE THE TRANSMISSION. WHILE WORKING ON THE VEHICLE THE MECHANIC NOTICED THE FRONT RESERVOIR OF THE MASTER CYLINDER WAS EMPTY. UPON FURTHER EXAMINATION, HE FOUND THAT THE SPEED CONTROL SENSOR UNDER THE MASTER CYLINDER WAS LEAKING AND BRAKE FLUID IS LEAKING ON ALL THE COMPONENTS BELOW, I.E. TRANSMISSION, STEERING COMPONENTS, ETC. I LOOKED THE ISSUE UP ONLINE AND I FOUND THAT THERE WAS A RECALL FOR THIS VERY ISSUE WITH FORD. WHEN I CHECKED MY VIN FOR ACTIVE RECALLS, THE NHTSA WEBSITE STATES THAT THERE ARE NO UNRESOLVED ISSUES WITH MY VEHICLE.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT NOTICED THAT THERE WAS WATER ENTERING INTO THE VEHICLE FROM THE FRONT WINDSHIELD. IN ADDITION, THE TRIM BY THE FRONT WINDSHIELD AND FRONT FRAME ON THE PASSENGER SIDE WERE RUSTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT PROVIDED.

THIS 2002 RED FORD WINDSTAR IS REPORTED STOLEN OUT OF KANSAS CITY MO

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). WHILE DRIVING 45 MPH OVER A BUMP IN THE ROAD, THE REAR PASSENGER SIDE WHEEL FOLDED AND THE AXLE FRACTURED. THE VEHICLE WAS TOWED TO RACEWAY FORD OF HARTSVILLE (1504 S 5TH ST, HARTSVILLE, SC 29550, (843) 332-0185) WHERE IT WAS DIAGNOSED THAT THE AXLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-24147438. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE FAILURE MILEAGE WAS 145,000.

I WAS DRIVING AND ALL OF A SUDDEN I HEARD A LOUD BANG AND LOST CONTROL. I FOUND OUT THAT THE REAR AXLE GAVE AND THERE IS A RECALL #15S27. I CALLED FORD AND THEY SAID THE RECALL HAS BEEN TAKEN CARE OF ALREADY AND THERE IS NOTHING THEY CAN DO. THE REAL PROBLEM IS THE PART WAS DEFECTIVE FROM THE START, THE METAL AXLE WAS NOT TREATED CORRECTLY FOR RUST-PROOF. THEY PUT 2 SMALL BRACKETS ON THE AXLE 1 1/2 IN. FROM THE OUTSIDE END OF THE AXLE,1 ON EACH SIDE AND THOUGHT THAT WAS GOING TO SOLVE THE PROBLEM. MY CRACKED AXLE HAPPENED IN THAT 1 1/2 IN. SPOT. IT JUST AMAZES ME THAT NOTHING HAS BEEN DONE ABOUT THIS AND HOW FORD IS NOT RESPONSIBLE ANYMORE ONCE THE BRACKETS WERE PUT ON. THIS DIDN'T SOLVE THE PROBLEM. I GUESS THE ONLY WAY SOMETHING MIGHT HAPPEN IS IF THERE IS A SERIOUS INCIDENT. HOW MANY MORE COMPLAINTS DO THERE NEED TO BE, UNTIL SOMEONE REALIZES HOW BAD THIS IS.

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING AND APPROACHING A STOP LIGHT, A LOUD NOISE OCCURRED AND THE VEHICLE ACCELERATED AT A HIGH SPEED. THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT COULD NOT GAIN CONTROL OR STOP THE VEHICLE. THE STEERING WHEEL BECAME LOOSE AND THE CONTACT QUICKLY SHIFTED INTO PARK. THE CONTACT POWERED OFF THE ENGINE. WHEN THE VEHICLE WAS RESTARTED, THE ENGINE REVVED HIGH. THE CONTACT POWERED OFF THE ENGINE AGAIN, EXITED THE VEHICLE, OPENED THE HOOD, AND NOTICED THAT THE SERPENTINE BELT WAS SHREDDED. ALSO, THE METAL PULLEYS WERE CRACKED IN SEVERAL PARTS AND SOME WERE MISSING. THE CONTACT NOTICED UNDERNEATH THE VEHICLE THAT THE MOTOR, SUBFRAME, AND MUFFLER WERE LAYING ON THE GROUND. A TOW TRUCK WAS CALLED AND THE DRIVER STATED THAT THE SUBFRAME GAVE OUT. THE VEHICLE WAS TOWED TO THE CONTACT'S MOTHER'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

REAR AXLE CRACKED IN TWO WHILE DRIVING 25MPH

TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. WHILE DRIVING 65 MPH, THE REAR AXLE CRACKED WITHOUT WARNING. THE CONTACT TEMPORARILY LOST CONTROL OF THE VEHICLE, BUT MANAGED TO REGAIN CONTROL. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND THEN TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC CONFIRMED THE FAILURE AND STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE CONTACT CALLED RYE FORD SUBARU BACK AND WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.

ROTTED REAR AXLE BEAM , 2002 FORD WINDSTAR , THIS VEHICLE WAS TAKEN TO A NEAR BY TOWN FORD DEALERSHIP : ACE MOTORS IN WOODBURY NJ , FOR THE REAR AXLE RECALL IN 2015 NOT SURE IF ANYTHING HAS BEEN REPAIRED OR NOT I WAS JUST TOLD BY THE DEALERSHIP THAT THE VEHICLE WAS INSPECTED AND PASSED AND OK TO DRIVE BUT WHEN THE AXLE BROKE ON THE DRIVER SIDE I TOOK PITCHERS AND IT LOOKS LIKE SOMEONE HAS PUT ON SOME KIND OF SLAVE CLAMPS ON BOTH SIDES OF THE AXLE THAT I DON'T SEE ON OTHER FORD WINDSTAR MINI VANS ( SEE PITCHERS ) CALLED UP THE DEALERSHIP ACE MOTORS AND THEY SAID TO BRING IT UP TO THEM AND THEY WILL HAVE A LOOK AT IT AND MAYBE IT CAN BE PUT IN A CLAIM TICKET BUT AGAIN MAYBE NOT , IT'S HARD ENOUGH TO PUT ON A FLATBED TOW TRUCK WITH THE DAMAGE THAT IT HAS AND IF SOME REASON THEY DON'T PUT A CLAIM TICKET IN I CAN'T AFFORD TO KEEP TOWING THIS VEHICLE ALL OVER THE PLACE SO DEALERSHIP GAVE ME THE FORD I.N.C COMPANY PHONE NUMBER : 800-392-3673 , SO I CALLED THEM AND MORE LESS THEY TOLD ME THERE IS NOTHING THEY CAN DO , ONE THING I'M HAPPY ABOUT IS WE WAS GOING SLOW IN MY HOME TOWN PULLING OFF THE MAIN ROAD ONTO A SIDE ROAD HEADING TO THE HOUSE WHEN IT HAPPENED AND NOBODY GOT HEART WHEN IT HAPPENED EVEN THOUGH IT WAS SO LOUD AND NOSY THINK IT BROKE A SHOOK AND BRAKE LINES . 8 / 8 / 2019

THIS 2002 FORD WINDSTAR HAD A DEFECTIVE REAR SUB-FRAME (DRIVE-AXLE) THAT WAS PART OF THE RECALL BY FORD DEALERSHIPS THROUGHOUT THE U.S. THE RECALL WAS BY A FORD DEALERSHIP IN OHIO, BUT WAS REPAIRED INSUFFICIENTLY (INEFFECTIVELY) AND DID NOT MAINTAIN THE DEFECT/REPAIR. THE CAR WAS RETURNED TO ANOTHER LOCAL FORD DEALERSHIP TO WHICH THE SERVICE DIRECTOR FOR THE FORD DEALERSHIP 'AGREED' THAT THIS PARTICULAR WINDSTAR WAS IN "VERY GOOD SHAPE" AND THE RECALL SHOULD BE PERFORMED NOT ONLY BASED ON THE "INEFFECTIVE REPAIR", BUT ALSO BASED ON THE OVERALL GOOD CONDITION OF THE VEHICLE. THE SERVICE DIRECTOR FURTHER REACHED-OUT TO FORD CORPORATION IDENTIFYING HIS 'CREDENTIALS' AS AN ASE TECHNICIAN AND HIS TITLE AS DIRECTOR WHILE REQUESTING THE 'GREEN LIGHT' FROM FORD TO REOPEN THE RECALL AND FIX THE VEHICLE. FORD MOTOR CORPORATION ACTUALLY DECLINED!!! THE BIGGER ISSUE IS, MANY LOCAL AUTO SERVICE CENTERS DECLINED TO PERFORM THE REPAIR FOR LIABILITY ISSUES THAT SHOULD BE 'REDIRECTED' TO FORD MOTOR CORPORATION WHILE ALSO EXPRESSING CONCERNS WITH OTHER VEHICLES ON THE STREETS AND HIGHWAYS THAT COULD CAUSE MAJOR ACCIDENTS ATTRIBUTING TO MAJOR INJURIES OR EVEN DEATH SHOULD THE RESULT OF AN ACCIDENT OCCUR ON PUBLIC HIGHWAYS! THE TIRES AND REAR AXLE ARE BENDING INWARDLY TO THE VEHICLE AND HAS A MASSIVE RUB ON THE REAL SUSPENSION AND IS NOT SAFE TO BE DRIVEN ON THE ROAD. THE REAL AXLE IS JUST A FEW INCHES FROM THE GROUND.

2002 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO REAR AXLE SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS INCLUDED IN THE RECALL BUT, THE RECALL EXPIRED. THE REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS