1996 Ford Windstar

Fatalities reported

Owners filed 1,386 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 9 times.

Not among the Ford Windstar years to avoid. Which Ford Windstar years to avoid →

When it fails
020k40k60k90k120k200k
86,000 milesMedian miles at failure

215 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.

Most common 1996 Ford Windstar problems

431 of the 1,386 complaints (31%) are about the engine.

ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Engine · engine274
010
Power Train › Automatic Transmission · transmission124
313
Power Train · transmission117
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes96
905
Engine and Engine Cooling › Engine › Gasoline · engine68
000
Suspension › Front › Springs › Coil Springs55
000
Vehicle Speed Control · throttle and acceleration46
4102
Engine and Engine Cooling · engine37
030
Engine and Engine Cooling › Cooling System · engine28
000
Unknown or Other26
000

1996 Ford Windstar engine problems

31% of all complaints

431 of the 1,386 complaints are about the engine. This is what owners describe:

  • leaks oil or fluid22% · 95
  • turns on the check engine light13% · 54
  • sets off warning lights on the dash8% · 36
  • overheats8% · 36
  • smokes or smells of burning5% · 23
  • stalls4% · 18

Share of the 431 engine complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
80,000 mi
median of 85 reports
Peak year of filing
2001
109 engine complaints that year
Crashes · fires · injuries
0 · 4 · 0
in these complaints
Recalls on the engine
None
“The head gasket blew out while driving, causing anti freeze to leak into the engine. Also, there was a strong anti freeze odor coming into the cabin of the vehicle while driving. *ak FORD changed the gasket and since that time a blown head gasket have been a major failure. *sc”
Owner complaint, filed Oct 6, 2004 at 70,000 miles
“Engine light came on and off, on and off, etc. Took it of service center. They said we had blown a head gasket. Took to another service center they said it was the intake manifold gaskets. Had them replaced. Now have an antifreeze leak in the timing cover. Service center said they don't want to fix it cause the engines end up seizing after about 2 months after repairing these leaks.”
Owner complaint, filed Mar 17, 2004 at 80,000 miles

Complaints and recalls over time

By year of filing
1995: 1 complaints, 0 about the engine'951996: 43 complaints, 0 about the engine1997: 92 complaints, 2 about the engine'971998: 89 complaints, 8 about the engine1999: 156 complaints, 14 about the engine'992000: 244 complaints, 100 about the engine2001: 263 complaints, 109 about the engine'012002: 180 complaints, 82 about the engine2003: 129 complaints, 60 about the engine'032004: 70 complaints, 32 about the engine2005: 42 complaints, 7 about the engine'052006: 24 complaints, 6 about the engine2007: 9 complaints, 2 about the engine'072008: 10 complaints, 2 about the engine2009: 8 complaints, 1 about the engine'092010: 11 complaints, 2 about the engine2011: 5 complaints, 3 about the engine'112012: 3 complaints, 0 about the engine2013: 4 complaints, 1 about the engine'132014: 0 complaints, 0 about the engine2015: 3 complaints, 0 about the engine'15Recall 96V086000 (transmission)Recall 96V114000 (seats)Recall 97V180000 (body and frame)Recall 99V147000 (brakes)Recall 00V168000 (headlights)Recall 01I007000 (suspension)Recall 02V101000 (brakes)Recall 09V399000 (throttle and acceleration)NHTSA investigation EA08021NHTSA investigation PE08035NHTSA investigation RQ04003NHTSA investigation RQ02011NHTSA investigation EA00027NHTSA investigation EA99020NHTSA investigation PE98056NHTSA investigation EA97018
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened

Complaints about the 1996 Windstar peaked in 2001, with 263 filed that year. No recall on file covers the engine, the subject of 31% of the complaints. In 2015 owners filed 3 so far.

9 safety recalls

Part 573 reports
Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings02V101000
Filed Apr 4, 2002250,283 vehiclesFord Motor Company

Defect. ON CERTAIN MINIVANS ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. DURING ASSEMBLY, SOME BRAKE LINES WERE INSTALLED IN A TWISTED POSITION, CAUSING CONTACT WITH THE DASH PANEL INSULATOR ABOVE THE CATALYTIC CONVERTER. THIS CONTACT COULD ABRADE THE BRAKE LINE CORROSION PROTECTION, CONSEQUENTLY, SALT OR WATER ABSORBED IN THE DASH PANEL INSULATOR WOULD PROMOTE CORROSION. THIS CORROSION COULD ULTIMATELY LEAD TO A LEAK IN THE BRAKE LINE.

Risk. LEAKAGE OF BRAKE FLUID WILL RESULT IN BRAKE LIGHT ACTIVATION. EXTENDED STOPPING DISTANCE COULD ALSO RESULT, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT THE BRAKE LINE FOR CORROSION AND CLEARANCE CONDITIONS. A BRAKE LINE THAT IS NOT CORRODED WILL BE REPOSITIONED. A BRAKE LINE THAT IS CORRODED OR LEAKING WILL BE REPLACED WITH A NYLON COATED BRAKE LINE AND SECURED USING THREE RETAINING CLIPS TO ASSURE CLEARANCE FROM THE INSULATOR. OWNER NOTIFICATION BEGAN MAY 10, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.

Suspension › Front › Springs › Coil Springs01I007000
Filed Jul 12, 2001948,492 vehiclesFord Motor Company

Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1998 FORD WINDSTAR MINIVANS. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION. NOTE: THE 1997-1998 WINDSTAR MINI VANS ARE ALSO COVERED BY NHTSA SAFETY RECALL 01V-199/FORD RECALL 01S19. THE MINI VANS COVERED BY THE SAFETY RECALL WERE ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND IN THE DISTRICT OF COLUMBIA.

Risk. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

Remedy. FORD IS EXTENDING THE WARRANTY FOR FRONT COIL SPRING REPLACEMENT TO A TOTAL OF 10 YEARS OF SERVICE FROM THE WARRANTY START DATE, WITH UNLIMITED MILEAGE. THIS COVERAGE IS AUTOMATICALLY TRANSFERRED TO SUBSEQUENT OWNERS AT NO CHARGE. IF EITHER FRONT COIL SPRING FRACTURES DURING THE COVERAGE PERIOD NOTED ABOVE, THE DEALER WILL REPLACE BOTH SPRINGS AT NO CHARGE TO THE OWNER.

Exterior Lighting00V168000
Filed Jun 19, 200020,637 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: MINI VANS, LIGHT PICKUP TRUCKS, AND SPORT UTILITY VEHICLES. OFF LEASE CANADIAN VEHICLES EQUIPPED WITH DAYTIME RUNNING LIGHTS WHICH MEET CANADIAN REQUIREMENTS AND NOT THE PHOTOMETRIC REQUIREMENTS OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." ACCORDING TO FORD, THE VEHICLES WERE IMPORTED INTO THE U.S. ERRONEOUSLY.

Risk. THE LIGHT GIVEN OFF FROM THE DAYTIME RUNNING LIGHTS IS BRIGHTER THAN ALLOWED BY U.S. STANDARDS.

Remedy. DEALERS WILL BE ADVISED TO DEACTIVATE THE RUNNING LIGHT FUNCTION AND TO COMPLETE ANY OUTSTANDING SAFETY RECALLS ON THESE VEHICLES.

Service Brakes, Hydraulic › Foundation Components › Master Cylinder99V147000
Filed Jun 14, 1999789,723 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: MINIVANS. THE BRAKE FLUID MASTER CYLINDER IS RECESSED AND ORIENTED IN THE ENGINE COMPARTMENT SO THAT THE BRAKE FLUID WARNING STATEMENT EMBOSSED ON BOTH THE TOP OF THE FILLER CAP AND THE SIDE OF THE RESERVOIR BODY ARE NOT ENTIRELY VISIBLE BY DIRECT VIEW. THESE VEHICLES MAY NOT FULLY COMPLY WITH REQUIREMENTS OF FMVSS NO. 135, "PASSENGER CAR BRAKE SYSTEMS."

Remedy. OWNERS WILL BE PROVIDED WITH NEW LABELS AND INSTALLATION INSTRUCTIONS.

Structure › Body › Hood97V180000
Filed Oct 20, 1997769,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES AND MINI VANS. TEARING OF THE BOND BETWEEN THE INNER AND OUTER HOOD PANELS DURING MINOR FRONT END COLLISIONS CAN RESULT IN A GAP AT THE LEADING EDGE OF THE HOOD. AIR FORCED BETWEEN THE INNER AND OUTER PANELS CAN PRODUCE ENOUGH PRESSURE TO FORCE THE OUTER PANEL UPWARD.

Risk. THIS CONDITION CAN RESULT IN TOTAL SEPARATION OF THE OUTER HOOD PANEL.

Remedy. DEALERS WILL INSPECT THE HOOD AREA FOR ANY DAMAGE ALONG THE LEADING EDGE OF THE HOOD. IF THERE IS ANY EVIDENCE OF BOND SEPARATION, THE HOOD WILL BE REPLACED. IF THERE IS NO EVIDENCE OF BOND SEPARATION, ADDITIONAL ADHESIVE WILL BE APPLIED BETWEEN THE INNER AND OUTER HOOD PANELS.

Power Train › Automatic Transmission › Gear Position Indication (prndl)96V166000
Filed Sep 5, 199640,000 vehiclesFord Motor Company

Defect. THE PARK PAWL ABUTMENT BRACKET HAS A SHARP EDGE WHICH CAN CAUSE THE PARKING PAWL TO HANG UP AND NOT ENGAGE THE PARK GEAR. THIS WOULD ALLOW THE VEHICLE TO MOVE EVEN THOUGH THE GEAR SHIFT INDICATOR SHOWS THAT THE VEHICLE IS IN PARK.

Risk. UNINTENDED AND UNEXPECTED VEHICLE MOVEMENT CAN RESULT IN PERSONAL INJURY AND PROPERTY DAMAGE.

Remedy. DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PARK PAWL ABUTMENT BRACKET.

Filed Jul 1, 1996200 vehiclesFord Motor Company

Defect. THE FOUR FASTENERS SECURING THE DRIVER'S SEAT TO THE FLOORPAN WERE NOT TORQUED TO PROPER SPECIFICATIONS.

Risk. THE DRIVER'S SEAT MAY NOT PROPERLY HOLD IN THE EVENT OF A VEHICLE ACCIDENT RESULTING IN PERSONAL INJURY TO THE OCCUPANT.

Remedy. DEALERS WILL INSPECT THE DRIVER'S SEAT FASTENERS AND RETORQUE TO PROPER SPECIFICATIONS.

Power Train › Automatic Transmission96V086000
Filed May 14, 1996100,000 vehiclesFord Motor Company

Defect. THE PARK PAWL SHAFT WAS IMPROPERLY POSITIONED WHEN THE ROLL PIN THAT RETAINS IT WAS INSTALLED DURING TRANSMISSION ASSEMBLY. IF THE SHAFT WAS NOT PROPERLY POSITIONED, THE ROLL PIN MAY NOT HAVE LINED UP WITH THE GROOVE IN THE SHAFT AND HAVE BEEN CRUSHED AT ASSEMBLY. ALSO, A BURR COULD HAVE BEEN RAISED ON THE SHAFT.

Risk. THIS COULD RESULT IN THE PARK PAWL OCCASIONALLY NOT ENGAGING WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE PARK POSITION. THIS COULD RESULT IN THE VEHICLE ROLLING AS IF IN NEUTRAL IF THE VEHICLE OPERATOR DOES NOT APPLY THE PARKING BRAKE.

Remedy. DEALERS WILL INSPECT THE PARK PAWL SHAFT ROLL PIN. IF THE ROLL PIN IS DAMAGED, BOTH THE ROLL PIN AND THE PARK PAWL SHAFT WILL BE REPLACED. IN ADDITION, OWNERS WILL BE REMINDED TO FULLY APPLY THE PARKING BRAKE, IN ADDITION TO PLACING THE TRANSMISSION IN PARK.

All 9 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 13 name the 1996 Windstar.

ENGINE COMPARTMENT FIRESEngineering analysis EA08021Closed
Opened Sep 17, 2008Closed Oct 14, 2009Led to recall 09V399000electrical system

Ea08-021 is closed with FORD's actions in recall 09v-399 recalling approximately 4.5 million vehicles equipped with texas instruments speed control deactivation switches (scds).with this recall FORD has now recalled all of the approximate 16 million FORD model vehicles that were manufactured from my 1992 through 2003 with a texas instruments scds.NHTSA will continue to monitor the recalled vehicles to ensure remedies installed by FORD tomitigate the potential for scds related fires are effective.the agency reserves the right to take further action if warranted by the circumstances.see …

ENGINE COMPARTMENT FIRESPreliminary evaluation PE08035Closed
Opened May 13, 2008Closed Sep 17, 2008electrical system

Odi has received 134 consumer complaints, 285 manufacturer complaints, and 137 manufacturer warranty claims alleging incidents of engine compartment fire in model year (my) 1995 thru 2003 FORD windstar vehicles.two of the odi complaints allege the fires caused structural damage to the complainant's home.of the 134 odi complaints, 36 allege the fire occurred while the vehicle was parked, 72 allege the fire occurred while the vehicle was running and 26 of the complaints do not specify if the vehicle was running or not.further review of the odi complaints shows that 72 allege that the speed …

HYDRAULIC BRAKE LINE FAILURERecall query RQ04003Closed
Opened May 27, 2004Closed Oct 7, 2004brakes

On april 4, 2002, FORD motor company notified odi of a defect condition that could result in extended stopping distances in approximately 250 thousand model year (my) 1995 and 1996 windstar minivans sold or registered in salt belt states (recall 02v-101).according to FORD, improper brake line routing in vehicles manufactured at the oakville assembly plant from january 14, 1994 through may 21, 1996 resulted in some vehicles with mis-positioned brake lines that could contact a dash panel insulator.such contact could abrade the brake line protection coating and result in corrosive failure of the …

FUEL TANK FATIGUE CRACKINGRecall query RQ02011Closed
Opened Aug 29, 2002Closed Mar 14, 2003Led to recall 99V309000fuel system

See attached report.

SUSPENSION COIL SPRING BREAKAGEEngineering analysis EA00027Closed
Opened Dec 8, 2000Closed Jul 31, 2001suspension

There is no summary currently available

SUSPENSION COIL SPRING BREAKAGEPreliminary evaluation PE00024Closed
Opened Jun 23, 2000Closed Dec 8, 2000suspension

There is no summary currently available

FUEL TANK CRACKSEngineering analysis EA99020Closed
Opened Jul 26, 1999Closed Dec 16, 1999Led to recall 99V309000fuel system

There is no summary currently available

REAR AXLE TRAILING ARMPreliminary evaluation PE98056Closed
Opened Oct 28, 1998Closed Feb 24, 1999brakes

There is no summary currently available

OUTER HOOD PANEL DETACHMENTEngineering analysis EA97018Closed
Opened Sep 30, 1997Closed Oct 22, 1997Led to recall 97V180000body and frame

There is no summary currently available

OUTER HOOD PANEL DETACHMENTPreliminary evaluation PE97011Closed
Opened Mar 13, 1997Closed Sep 30, 1997body and frame

The office of defects investigation has received 6 reports indicating the outer hood panel separated from the vehicles as they were being driven.FORD has provide 39 additional reports that are consistent with odi reports.FORD indicates that the likely cause is prior collision damage.this investigation is being upgraded to further study this issue.

BRAKE PEDAL FADE/EXTENDED STOP DISTANCEEngineering analysis EA96026Closed
Opened Oct 31, 1996Closed Feb 18, 2000brakes

There is no summary currently available

BRAKE PEDAL FADE/EXTENDED STOPPINGPreliminary evaluation PE96042Closed
Opened Jun 13, 1996Closed Oct 31, 1996brakes

Odi has received sixty-eight (68) consumer reports of alleged failures or malfunctions in the brake system on certain 1995 and 1996 FORD windstars, which resulted in brake pedal fade and in extended stopping distances during brakingthese alleged failures or malfunctions are reported to have caused twelve (12) accidents that resulted from vehicle loss of braking.the conplainants report that the loss of braking occurred duringbraking situations on dry roads as well as on wet or slippery roads.in response to odi's information reques (ir) concerning the long stopping distance complaints on the …

FAILURE OF AUTO TRANS PARK LOCK SYSTEMPreliminary evaluation PE96015Closed
Opened Feb 23, 1996Closed May 22, 1996Led to recall 96V086000transmission

The manufacturer has notified NHTSA that the subject vehicles will be recalled to correct a safety related defect identified under the scope of this investigation.the defect affects certain 1996 model year windstar, FORD taurus, and mercury sable vehicles equipped with FORD ax4s model automatic transmissions.the safety recall action has been identified as NHTSA no. 96v-086.

Technical service bulletins

177 on file

Repair instructions the manufacturer sent its dealers for the 1996 Windstar. Not recalls: the fix is usually free only while the car is under warranty.

transmission 40engine 31brakes 23body and frame 13electrical system 11equipment 11suspension 9visibility 6
02221Service Bulletin/Repair InstructionsNov 11, 2002engine

ENGINE-GEAR DRIVEN SYNCHRONIZERS-INCORRECT INSTALLATION-CAMSHAFT POSITION SYNCHRONIZER (CMP) INSTALLATION TOOL CORRECT APPLICATION. *MJ

870197Service Bulletin/Repair InstructionsOct 22, 2002engine

INCORRECTLY INSTALLED GEAR DRIVEN CAMSHAFT POSITION (CMP) SENSOR SYNCHRONIZER ASSEMBLIES CAUSING SURGE, LOST OF POWER, MALFUNCTION INDICATOR LAMP ON AND DIAGNOSTIC TROUBLE CODES P1336, P1309 AND P0340. *TT

0214Service Bulletin/Repair InstructionsJan 21, 2002engine

SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT

01246Service Bulletin/Repair InstructionsDec 10, 2001engine

ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT

01124Service Bulletin/Repair InstructionsJun 25, 2001engine

ON SOME VEHICLES, ENGINE OIL MAY CONTINUE TO LEAK FROM THE ENGINE OIL PAN GASKET AREA AFTER AN ENGINE OIL PAN GASKET REPAIR HAS BEEN PERFORMED. *TT

0147Service Bulletin/Repair InstructionsMar 5, 2001engine

SUBJECT REGARDING ENGINE OIL RECOMMENDATIONS FOR USE IN 2001 VEHICLES - SAE 5W-20 MOTOR OIL. *TT

Showing the newest 6 of 31 bulletins about the engine, and any warranty extensions or service campaigns.

What owners reported

Newest filings
Structure › Body
Filed Oct 14, 2015114,500 milesIL

THE K FRAME RUSTED OUT WHERE THE CONTROL ARMS MOUNT TO THE FRAME AND THE FRONT DRIVER'S SIDE COIL SPRING BROKE WHILE DRIVING AT 65 MILES PER HOUR ON THE INTERSTATE

Fuel/Propulsion System
Filed Sep 28, 2015240,000 milesGA

TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. THE CONTACT STATED THAT THERE WAS A VERY STRONG FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.

Power Train
Filed Mar 13, 201565,000 milesMD

TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE AT A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE SERVICE BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Service Brakes
Filed Oct 25, 2013152,000 milesCA

ABS LIGHT ON DASHBOARD COMES ON INTERMITTENTLY, AFTER 5 MINUTES OF OPERATION LIGHT WILL COME ON, THEN STAY ON, BUT AFTER SHUT OFF VEHICLE AND START AGAIN LIGHT IS FFF AND COMES BACK ON AFTER FEW MINUTES OF TRAVEL. *TR

Power Train
Filed Jul 3, 201358,958 milesGA

THIS IS A SECOND CALL FOR HELP FORD CORPORATE WILL NOT EMAIL ME BACK. WILL NOT VERIFY IF PCM HAS BEEN UPDATED. THE VAN ONLY HAS UNDER 59,000 MILES ON IT . IT SHOULD NOT BREAK THIS BAD THIS SOON MAKES ME TELL ANYONE ON SOCIAL MEDIA AND OUR LOCAL NEWS MEDIA AND CLARK HOWARDS TEAM. I DO NOT WANT TO CALL FORD UNLESS IT IS AGREED THE PHONE WILL BE RECORDED FOR COURT PURPOSES. I EVEN ASKED IS THE WOULD LET ME USE THE UPDATER. I SURE DO NOT WANT DON RICH FORD IN VILLA RICA EVER AGAIN. THEY STRIPPED THE SCREW. THAT SET MIN CLEARANCE ON THROTTLE PLATE. NO SHIFTS FUNNY AND SPUTTERS AND TERRIBLE NOISE IN OIL PAN AREA. ROD S KNOCKING. INTERNET HAS TONS OF COMPLAINTS OF PISTONS EXITING ENGINE OIL PAN. *TR

Engine
Filed Jun 29, 201358,586 milesGA

DEAR FORD MY MOTHER AND I HAVE BEEN TRYING TO GET ANSWERS FROM THE DEALER AND SINCE THEY GAVE UP. BECAUSE THEY COULD NOT FIX IT RIGHT THE FIRST TIME. EVEN THE SECOND OR THIRD TIME. THE VAN A 1996 WINDSTAR WITH 59,000 MILES ON IT AND IT STARTED THE ENGINE STARTED STALLING, WHEN MAKING SLOW TURNS NOT TOUCHING THE GAS PEDAL LOSES POWER STEERING. MY MOM ALMOST WENT INTO A DITCH TO AVOID A COLLISION WITH ANOTHER CAR. WITH LITTLE INTERNET SEARCHING FOUND HUNDREDS OF VANS WITH SAME PROBLEMS, AND APPEARS THERE IS NOT ONE RESOLVED. AND SINCE THIS HAS GONE ON FOR OVER A MONTH. THE LAST VISIT TO THE FORD DEALER IN AN ATTEMPT TO FIX THE STALLING. . THE IDLE AIR CONTROL VALVE IS NEW, AND MASS AIR FLOW IS CLEAN SUPPOSED TO HAVE BEEN REPLACED ALSO. I CHECKED THE AIR FILTER WAS CLEAN, THE FUEL FILTER IS ORIGINAL SO I REPLACED IT. I STARTED LOOKING AT THE THROTTLE BODY, AND NOTICED THAT THE THROTTLE PLATE SCREW WAS ALL GOUGED UP. WHILE I WAS SITTING IN DRIVE WAY WITH ENGINE RUNNING AND UNLESS FORD ENGINES ARE ONLY GOOD FOR 60,000 MILES, WITH ALL THE STALLING AND LOW ENGINE IDLE THAT KEEPS OIL PRESSURE IN THE ENGINE LUBRICATING THE CRANK SHAFT.!! SO WHEN ENGINE STALLED AT VERY LOW IDLE THERE WAS NO OIL GETTING THROUGH THE ENGINE. THIS ENGINE NOW HAS LOWER END KNOCK, WHICH I VERIFIED BY PULLING VAN ONTO FLOOR RAMPS, TEST DROVE AND CONFIRMED THE PROBLEM, IS CRITICAL. EACH TIME I SLOWED DOWN TO TURN ENGINE STALLED EVERY TIME, LOST POWER STEERING AND BRAKES. I COULD HAVE BEEN KILLED BECAUSE FORD I

Vehicle Speed Control
Filed Mar 26, 2013198,649 milesIL

FORD RECALL LETTER DATED DECEMBER 2011 RECALL NUMBER 09 S 09 SPEED CONTROL SYSTEM MODIFICATION. I RECENTLY TOOK MY FORD WINDSTAR ON JANURARY 3, 2013 FOR A RECALL. ABOUT A MONTH LATER I DROVE OVER RAILROAD TRACKS AND NOW THE VEHICLE IS SLOW AND WON'T PICK UP SPEED IT MAKES A PUT PUT SOUND AND HAS ALMOST NO POWER. I CALLED THE DEALER TO REPORT THE ISSUE AND THEY WANT $90.00 JUST TO LOOK AT IT EVEN THOUGH IT WAS JUST IN THE SHOP FOR THE RECALL. I CALLED FORD CUSTOMER COMPLAINT AND ALL THEY SAY IS THEY ARE NOT RESPONSIBLE FOR THE FORD DEALER ACTIONS OR INACTIONS. THE LETTER FROM FORD WAS THE MAIN REASON I TOOK THE VAN IN BECAUSE IT SAYS THERE IS A FIRE HAZARD BUT NOW THE VAN IS A PIECE OF JUNK. FORD REFUSES TO RECHECK THE VEHICLE AND LOCATE THE REAL CAUSE OF THE PROBLEM THE VEHICLE IS THE ONLY WAY FOR ME TO GET AROUND. THANKS FORD FOR YOUR ATTENTION AND LACK OF CONCERN. SIGNED DISSATIFIED VICTIM OF A SCAM. *TR

Fuel/Propulsion System
Filed Sep 25, 2012170,000 milesTX

NOTICED FUEL LEAK WHEN RETURNED AFTER PARKING AT SLANTED PARKING SPACE. INSPECTION BY LICENSED MECHANIC IN COLUMBUS, OHIO CONFIRMED FUEL TANK LEAK. REMOVED TANK FOR FURTHER INVESTIGATION AND FOUND CRACK. REPAIRED BY SAME MECHANIC. TOTAL COST CLOSE TO $300.00. NOW NO GASOLINE LEAK. *TR

Vehicle Speed ControlFire
Filed May 28, 2012198 milesUT

MY VAN WAS IN GREAT SHAPE AND GREAT CONDITION. I WAS DRIVING TO WORK ON MAY 6TH 2012 ABOUT 45-50 MPH ENTERED THE I-215 COLLECTOR, STARTED TO SMELL A BURNED RUBBER SMELL, I LOOKED AT THE TEMP GAUGE AND IT WAS NORMAL, THE VAN STARTED TO SPUTTER LIKE RUNNING OUT OF GAS, THE VAN WAS NOT OUT OF GAS ALMOST FULL, THE SERVICE ENGINE LIGHT STARTED TO FLASH ON AND OFF, I PULLED OVER TO THE SHOULDER AND CAME TO A COMPLETE STOP, LOOKED AT THE TEMP GAUGE AGAIN AND IT STILL WAS NORMAL, THE BURNED RUBBER SMELL GOT WORSE AND I NOTICED THEN A BLACK SMOKE COMING FROM UNDER THE HOOD. I GOT OUT OF THE VAN AND STOOD AT THE FRONT OF THE VAN TO CALL AAA AND THE ENGINE BURST INTO FLAMES UNDER THE HOOD. THERE WAS NOT INDICATOR WHAT SO EVER THAT THE VEHICLE WAS OVERHEATING. THIS ALL OCCURRED IN ABOUT 5-10 MINUTES. THE POLICE CAME AND COULD NOT PUT THE FIRE OUT WITH EXTINGUISHER. THE FIRE DEPARTMENT HAD TO PUT THE FIRE OUT. IT BURNED UP MY ENTIRE VEHICLE WITH ALL THE CONTENTS INSIDE. THE FIREMAN STATED THAT EVEN THE FRONT TIRES WERE BURNED UP AND MELTED. I DID GET PICTURES OF WHAT HAPPENED. I ONLY HAD LIABILITY INSURANCE SO I THOUGHT I WAS JUST OUT OF LUCK. A SECURITY SPECIALIST FROM WORK SAID THAT IT SOUNDED LIKE THE FIRE COULD HAVE STARTED DUE TO A FACTORY SAFETY DEFECT AND TOLD ME TO DO SOME RESEARCH. I DID FIND THAT THERE WAS A RECALL ON THE SPEED SWITCH OR CONTROL ON 1996 FORD WINDSTARS. I ALWAYS USE MY CRUISE CONTROL. I HAVE FILED A CLAIM WITH MY INSURANCE BASED ON A BURN UNDER THE ASSUMPTION THA

Service Brakes, Hydraulic
Filed Feb 29, 2012198,000 milesIN

HAD CHANGED BRAKE PADS A WEEK EARLIER. DRIVING 55MPH AND THE CAR CRASHED DOWN ON IT'S AXLE AS THE TIRE AND WHEEL PASSED BY US GOING DOWN HIGHWAY, IN 37 NORTH. STUDS HAD ALL BROKEN OFF. THE DISC BRAKE IS RUINED FROM SKIDDING ON IT. TRAFFIC WAS MODERATELY HEAVY. WE SKIDDED TO A STOP ON A BRIDGE AND FEEL LUCKY NOT TO HAVE CRASHED INTO ANYONE. *TR

Engine and Engine Cooling
Filed Nov 20, 201140,000 milesOH

BLOWS HEADGASKET EVERY35000 MILES. *TR

Fuel System, Gasoline
Filed Oct 18, 2011150,000 milesNC

THE VEHICLE HAD A FUEL LEAK AT THE FUEL TANK. I REMOVED THE TANK TO SEE THAT THE TANK LOOKED LIKE IT WAS PINCHED AND DEVELOPED A CRACK. THE FUEL TANK IS PLASTIC SO I FOUND THIS TO BE ODD. I HAD TO PUT EPOXY ON THE TANK TO PATCH THE CRACK SO I COULD GET IT HOME AS I WAS OUT OF TOWN WHEN THIS HAPPENED. WHEN I GOT HOME I STARTED LOOKING ONLINE FOR A TANK AND FOUND THAT FORD HAD A RECALL ON THIS MATTER. I CALLED LAFAYETTE FORD AND EXPLAINED THE RECALL AND GAVE MY VIN #. I WAS TOLD THAT MY VEHICLE DOES NOT FALL UNDER THE RECALL THAT I WILL HAVE TO REPAIR IT MYSELF. IF I HAVE THE SAME VEHICLE OF THE RECALL AND THE SAME PROBLEM OF THE RECALL WHY DOES FORD NOT HONOR IT. THE RECALL STATES THE CRACK AT THE FRONT STRAP AREA AND THAT FORD WILL REPLACE THE TANK AND THE STRAP WITH A LONGER ONE AND A BUSHING. MY TANK HAS THE CRACK AT THE FRONT STRAP AND THE TANK WAS PINCHED BECAUSE THE STRAP IS TOO SHORT. *TR

Engine and Engine Cooling › Exhaust System
Filed May 16, 2011125,000 milesWA

I PURCHASED A 1996 FORD WINDSTAR VAN 3.0 L IN JUNE 2010. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE FROM DAY 1 TO CURRENT MOST DANGEROUS IS THE BLOWING SPARK PLUG WHICH HAS BLOWN OUT 2 TIMES FORCING ME TO DRIVE IT TO A PLACE WHERE IT COULD BE PARKED FOR REPAIR FIRST TIME BLOW OUT WAS 7 DAYS AFTER PURCHASE REPAIRED BY A MECHANIC NOW 2000 MILES LATER AGAIN BLEW OUT FORD SHOULD BE ASHAMED OF THEMSELVES FOR IGNORING SUCH A HUGE HAZARD THIS COULD SERIOUSLY IGNITE FUEL FUMES AND CAUSE A MAJOR FIRE, EXPLOSION WHILE SOME ONE IS DRIVING WITH THERE CHILDREN TO FIND A REPAIR SHOP UNAWARE OF THE DANGER AND DAMAGE THIS COULD CAUSE, SECOND ISSUE IS A FAILING SHIFTING MODULE OR TRANNY AND THIS HAS HAPPENED ALOT DRIVING AND ALL OF A SUDDEN THE VANS TRANSMISSION SHIFTS TO A 1ST OR 2ND GEAR CAUSING EXTREME CHANGE IN SPEED AND IN HEAVY TRAFFIC WE HAVE ALMOST BEEN REARENDED SEVERAL TIMES DUE TO THIS ISSUE, VESSIL MUST BE PULLED OVER AND TRANS RESET BY SHIFTING TO PARK AND SOMETIMES SHUTTING OFF THE VEHICLE AND STARTING IT AGAIN.FORD DEALER GAVE US A 3000. ESTIMATE TO REPLACE TRANSMISSION AND TOLD US WE WOULD CONTINUE TO REPLACE TRANS APROX EVERY 70,000 MILES THIS IS A CHUMP WAY TO BUILD CARS AND THEY HAVE MANAGED TO GET MORE MONEY OUT OF REPAIRS THAN SALES I WILL NEVER OWN ANOTHER FORD AGAIN SAFE OR NOT. FORD SHOULD BE FORCED TO RECLAIM ALL THESE DANGEROUS VEHICLES AND REPLACE ALL MONEY SPENT ON REPAIRS AND PURCHASE OF THE VEHICLES DUE TO ENDANGERING AND THERE IS NO WAY THEY DIDN'T KNOW ABOUT

Engine and Engine Cooling › Engine
Filed May 7, 2011MO

CHECK ENGINE STAYS ON AFTER TUNEUP ... DOES NOT LOSE SPEED ... RUNS ROUGH AFTER ACCELERATING AND DOESN'T NOT OVERHEAT ....WHAT IS THE PROBLEM. *TR

Suspension › Front
Filed Feb 1, 2011168,000 milesMI

I BROUGHT KIDS TO SCHOOL AND I WAS PULLING OUT. I HEARD A NOISE AND MY TIRE WENT FLAT. I HAD TO HAVE IT TOWED HOME. MY HUSBAND CHECKED IT OUT AND FOUND THE DRIVERS SIDE FRONT COIL SPRING BROKE AND STABBED THE TIRE. I SAW THERE WAS A RECALL SO HOPEFULLY IT IS STILL COVERED BECAUSE I DON'T HAVE 100.00 TO FIX SOMETHING THAT'S ALREADY BEEN RECALLED. *LN

Electrical System
Filed Dec 21, 2010100,000 milesKS

FORD WINDSTAR BRAKE, ABS BRAKE, CRUISE CONTROL, AND SPEEDOMETER/ODOMETER ELECTRICAL PROBLEMS REAR AXLE CRACKS! *TR

Engine and Engine CoolingFire
Filed Dec 3, 2010100,000 milesIL

TL*THE CONTACT OWNS A 1996 FORD WINDSTAR GL (NA). THE CONTACT STATED THAT WHILE WAITING A STOP SIGN, THE VEHICLE SUDDENLY DIED AND THE ENGINE ENGULFED INTO FLAMES. THERE WERE NO INJURIES. THE POLICE AND FIRE DEPARTMENTS WERE CALLED BUT NO POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Service Brakes, Hydraulic
Filed Nov 16, 2010180,609 milesGA

THE BRAKE & ABS LIGHTS WERE COMING ON INTERMITTENTLY THEN THE BRAKES STARTED SQUEAKING AND EVENTUALLY STARTED AT LEAST SCRUBBING ON THE RIGHT SIDE. ALSO, WHEN YOU PUSH THE BRAKE PEDAL DOWN, IT FELT SOFT. THIS STARTED HAPPENING AGAIN AT THE BEGINNING OF OCTOBER OF THIS YEAR AND THE RIGHT FRONT BRAKES ARE SCRUBBING. AND, THE BRAKE PEDAL FEELS SOFT, AGAIN. MY HUSBAND REPLACED THE BRAKES ON 12/28/09 AND WE HAD TO HAVE THE RIGHT FRONT AXLE AND SPINDLE REPLACED ON 01/13/10. WE HAD THE RECALL NO. 09S09 WORK PERFORMED AT RICHARD HANEY FORD IN CARROLLTON, GEORGIA ON 12/17/09. NEW FRONT BRAKES WERE ALSO PUT ON BY MECHANICS ON 12/12/08 & 09/17/07.

Fuel System, Gasoline › Storage › Tank Assembly
Filed Oct 21, 2010200,000 milesAR

TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED AN EXCESSIVE AMOUNT OF GASOLINE ON THE GROUND. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE INDEPENDENT MECHANIC LOCATED THE FAILURE AS A FRACTURE IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200,000 AND THE CURRENT MILEAGE WAS 212,902.

Electrical System
Filed Oct 10, 2010OH

MY ABS LIGHT STAYS ITS BEEN ON FOR 6 MONTHS NOW, MY CRUISE CONTROL WONT WORK, AND MY SPEEDOMETER GOES CRAZY, NO LIGHTS IN MY DASH AND GOT TOLD THERE WAS A RECALL ON SEVERAL OF THESE ITEMS AND I WANT TO KNOW HOW TO GET PAST RECALLS ON MY VAN I'VE HAVE SEEN ALL KINDS OF RECALLS AND NEVER SENT NOTHING. *TR

Fuel System, Gasoline
Filed Aug 21, 2010175,120 milesOK

1996 FORD WINDSTAR FUEL TANK HAS A CRACK IN IT AND IS LEAKING FUEL I SEE THE RECALL ONLY EFFACED 1995 WINDSTARS BUT APPARENTLY THE PROBLEM WAS NOT FIXED ON THE 1996 WINDSTARS BECAUSE MINE HAS A 3 INCH CRACK IN IT. I DO NOT KNOW IF SOME OF THE 1996 WINDSTARS WERE IN THIS RECALL. *TR

Suspension › Front
Filed Jun 14, 2010164,954 milesMI

TL* THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE REVERSING OUT OF A DRIVEWAY AT LOW SPEEDS, THE CONTACT HEARD AN UNUSUALLY LOUD NOISE. WHEN FURTHER INSPECTING THE VEHICLE, THE CONTACT FOUND THAT THE BRAKE LINES WAS BEING PINCHED BY THE SPRINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER ADVISED THERE WERE NO RECALLS ON THE VEHICLE AND THAT REPAIRS WOULD BE AT HIS EXPENSE. THE CONTACT STATED THE VEHICLE WAS NOT DRIVABLE. THE FAILURE AND CURRENT MILEAGES WERE 164,954.

Engine and Engine CoolingFire
Filed Jun 6, 2010152,515 milesOR

I WENT TO GO TO THE STORE MAY 26TH, 2010 6:30 - 7:00 PM, I GOT IN MY VEHICLE WITH MY TWO YEAR OLD DAUGHTER AND I PROCEEDED TO GO DOWN MY DRIVEWAY WHICH ITS A LONG DRIVEWAY AND I STARTED TO SMELL A FAINT SMELL OF PLASTIC BURNING AND I GOT TO THE ROAD AND I STARTED TO GO AND I DECIDED I SHOULD MAYBE PULL OVER TO SEE IF I COULD SEE ANYTHING ON THE OUTSIDE OF VEHICLE CAUSING SMELL THEN WHEN GOT BACK IN CAR SAW THE STEAM COMING FROM HOOD AND I DECIDED TO TURN AROUND AND HAVE MY BOYFRIEND TAKE A LOOK BEFORE I LEFT. WHEN GOT TO HOUSE SAW LITTLE STEAM BUT NOTHING BIG, TURNED OFF VAN AND GOT MY DAUGHTER FROM CAR SEAT AND WALKED INSIDE HOME NOT BUT 5 MINUTES LATER MY OTHER DAUGHTER RAN SCREAMING OUT HER ROOM, MOM THE VANS ON FIRE. WHEN OPENED THE DOOR THE FLAMES WERE SHOOTING OUT OF THE HOOD AND TRIED TO OPEN HOOD, WHILE OTHER HALF GOING FOR FIRE EXTINGUISHERS BUT MOTOR WAS ENGULFED IN FLAMES AND WITHIN 5 MINUTES GOT FIRE OUT WITH 2 FIRE EXTINGUISHERS. NOTHING INDICATED BEFORE FIRE OTHER THEN THE FAINT SMELL THAT I SMELLED WHILE GOING DOWN DRIVEWAY. THE FIRE CAME FROM THE WIRING AND IT IS DEFINITELY A SAFETY ISSUE CAUSE IF ME AND MY DAUGHTER HAD THIS HAPPEN TO US WHILE ON THE ROAD IT COULD OF SERIOUSLY INJURED OR KILLED US. I HAVEN'T DONE ANYTHING TO FIX THE VAN YET CAUSE I ONLY HAD LIABILITY INSURANCE ON THE VAN AND THE FIRE WASN'T COVERED. I ALSO DO NOT FINANCIALLY HAVE THE MEANS TO FIX THE VAN MYSELF SO I AM WITHOUT TRANSPORTATION RIGHT NOW! MY BOYFRIEND DID FEEL AFTER LOOKING AT VA

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed May 26, 2010PA

1996 FORD WINDSTAR. CONSUMER REQUESTS A REFUND FOR MONEY SPENT ON REPAIRS AS A RESULT OF THE PROBLEM DESCRIBED IN A RECALL *TGW THE CONSUMER STATED THE VEHICLE HAD A BRAKE FLUID LEAK WHICH DAMAGED THE ABS MODULE, CLOSKSPRING AND CAUSED THE CRUISE CONTROL NOT TO WORK. THE CONSUMER STATED IN MID-LATE DECEMBER SHE AND HER HUSBAND BEGAN TO EXPERIENCE PROBLEMS WITH BRAKING AND THE ABS LIGHT WOULD COME ON AND GO OFF AT RANDOM. BRAKING WAS SOMETIMES INTERRUPTED BY A SHUDDERING WHICH DELAYED THE ACTION OF THE BRAKE AFTER THE BRAKE PEDAL WAS DEPRESSED, AS IF THE ABS DID NOT WANT THE BRAKE TO ENGAGE. THIS HAPPENED DURING NORMAL BRAKING AS WELL AS A QUICK PRESS OF THE BRAKE PEDAL, BUT IN EITHER CASE THE BRAKING WAS PROLONGED. THE CONSUMER STATED THE DEALER REPAIRED THE PROBLEM WITH A KIT AND SHE WAS REASSURED THE BRAKE LEAK WAS FIXED AND THERE SHOULD BE NO MORE PROBLEMS AND THERE WAS NOTHING WRONG WITH THE ACTION OF THE BRAKES. SEVERAL DAYS LATER, THE CONSUMER AND HER HUSBAND EXPERIENCED THE SHUDDERING AGAIN WHILE DRIVING 65 MPH. THE CONSUMERS HUSBAND DECIDED TO PURCHASE AN ABS MODULE FROM AN ONLINE DEALER. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO AGREED TO INSTALL THE PART. THE PROBLEM WITH THE ABS LIGHT AND SHUDDERING HAS BEEN RESOLVED. WHEN THE CONSUMER RECEIVED THE RECALL NOTICE, HE WENT TO THE DEALERSHIP WITH THE RECEIPTS FROM THE REPAIR, BUT WAS TOLD HIS VEHICLE WAS NOT ONE OF THE YEARS COVERED FOR A REFUND OF PREVIOUS REPAIRS. *JB

Vehicle Speed ControlFire
Filed Apr 2, 2010235,000 milesSD

THE 1996 WINDSTAR HAD BEEN PARKED IN THE GARAGE (ATTACHED TO THE HOME) WITH THE IGNITION OFF FOR SEVERAL HOURS WHEN FAMES WERE SEEN COMING FROM THE LEFT REAR QUADRENT OF THE ENGINE COMPARTMENT. IT WAS OBVIOUS THE FIRE COULD NOT BE EXTINGUISHED. THE FAMILY LEFT THE HOME, WHICH WAS SOON COMPLETELY DESTROYED.

Suspension › Front › Springs › Coil Springs
Filed Mar 31, 2010169,105 milesOH

TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH THE DRIVER SIDE FRONT COIL SPRING BROKE CAUSING THE FRONT END OF THE VEHICLE TO COLLAPSE. THE COIL SPRING TRAVELED THROUGH THE SIDEWALL OF THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 169,105.

Service Brakes, Hydraulic
Filed Oct 22, 200982,400 milesFL

THE ABS WARNING LIGHT COMES ON WHEN DRIVING. I CAN STOP AND SHUT THE VAN OFF AND IT WILL BE ALL RIGHT. 1996 FORD WINDSTAR 82,400 MILES. *TR

Fuel System, OtherCrash
Filed Oct 21, 2009180,000 milesTX

1996 FORD WINDSTAR FWD AUTO PB PS PW AC, V-6. VEHICLE AUTO ACCELERATED WHEN PUT INTO REVERSE. BRAKE LOSS DUE TO LACK OF VACUUM. VEHICLE SPUN IN A CIRCLE SUDDENLY AND HIT ANOTHER PARKED VEHICLE WHEN BACKING OUT OF A PARKED POSITION. *TR

Engine and Engine CoolingFire
Filed Oct 19, 2009120,000 milesFL

MY 1996 FORD WINDSTAR CAUGHT FIRE IN THE ENGINE COMPARTMENT WHILE DRIVING AND BURNED UP WITHIN 10 MINUTES. I DID NOT KNOW ABOUT THE FIRE DANGER RECALL UNTIL I HEARD ABOUT IT ON THE NEW A FEW DAYS AFTER THE EVENT. THE ONLY ACCESSORY THAT WAS ON WAS THE AIRCONDITIONING WHICH WAS WORKING PROPERLY. I NOTICED A SMELL FOLLOWED BY SMOKE FROM UNDER THE HOOD. I PULLED OVER TO INVESTIGATE AND THE SMOKE INTENSIFIED FOLLOWED BY FLAMES. BY THE TIME THE FIRE DEPARTMENT ARRIVED (5 MINUTES) FLAMES WERE POURING OUT FROM UNDER THE HOOD AND THICK BLACK SMOKE HAD FILLED THE PASSENGER COMPARTMENT. THE FIRE HAD COMPLETELY DESTROYED THE ENGINE AND HAD BEGUN TO BURN INTO THE PASSENGER COMPARTMENT. THE DASHBOARD HAS MELTED ALONG WITH PARTS OF THE ROOF AS FAR BACK AS THE MIDDLE SEATS. UP TO THE EVENT THE CAR HAD BEEN RUNNING NORMALLY WITH NO PROBLEMS. I HAD NEVER BEEN CONTACTED BY FORD ABOUT THE RECALL AND ONLY FOUND OUT ABOUT IT ON THE NEWS A FEW DAYS AFTER THE EVENT. NEEDLESS TO SAY, THE CAR WAS CONSIDERED "TOTALED" BY THE INSURANCE COMPANY. *TR

Vehicle Speed Control › Cruise ControlFire
Filed Oct 18, 2009140,500 milesMO

I HAVE A 1996 FORD WINDSTAR VAN THAT CAUGHT FIRE WHILE I WAS DRIVING. THE CRUISE CONTROL WAS ON. THE VEHICLE LOST POWER, THEN A BOOM AND THERE WERE FLAMES AROUND THE FIREWALL. THE MASTER CYLINDER, WIRING HARNESS, HOSES ETC. WERE DESTROYED. THE FIRE WAS LOCATED MORE ON THE DRIVER'S SIDE OF THE VEHICLE. THIS VEHICLE HAS BEEN MORE THAN PROPERLY MAINTAINED, AND MY MECHANIC CAN ATTEST TO THIS. THIS VEHICLE HAS NOT YET BEEN REPAIRED. I WAS NOT INJURED. THIS OCCURRED PRIOR TO THE CURRENT RECALL. *TR

Power Train › Automatic TransmissionFire
Filed Sep 11, 2009187,569 milesWA

THERE WAS NO CRASH. THERE WAS NO WARNING WHAT SO EVER. I WAS DRIVING A CLIENT HOME FROM A PICNIC AND PULLED INTO A PARKING LOT TO PARK AND SMOKE STARTED ROLLING OUT OF THE ENGINE COMPARTMENT. I GOT MY PASSENGER WHO WAS IN A WHEELCHAIR TO SAFETY AND OPENED THE HOOD TO FIND FLAMES COMING FROM THE TOP OF THE TRANSAXLES. I PUT OUT THE FIRE. THE "TRANSAXLES RANGE SENSOR" AND PLUG JUST FORWARD OF THE RANGE SENSOR WERE THE CAUSE OF THE FIRE. THE WIRING HARNESS ABOVE COMING OUT OF THE BLACK BOX(FUSE BOX) WAS ALSO BURNT. THIS PROBLEM HAS NOT BEEN REPAIRED. *TR

Vehicle Speed ControlFire
Filed Apr 7, 2009190,000 milesOK

THE CRUISE CONTROL DEACTIVATOR SENSOR ON THE MASTER BRAKE CYLINDER SHORTED OUT DUE TO BRAKE FLUID IN IT. THIS CAUSED THE WIRES TO IT TO BURN OFF THE INSULATION AND A LARGE AMOUNT OF SMOKE TO ENTER THE VEHICLE. ALL REPLACEMENT PARTS ARE OEM LEADING ME TO BELIEVE IT IS AN ON GOING PROBLEM. *TR

Fuel System, Gasoline
Filed Feb 26, 2009120,000 milesHI

WHILE THE VAN WAS PARK, I NOTICE A STRONG SMELL OF GASOLINE. I TOOK IT IN TO MY AUTO REPAIR SHOP TO BE FIXED. THE SHOP FOUND A CRACK IN FUEL TANK THAT WAS NOT THE RESULTS OF IMPACT DAMAGE. *TR

Electrical System
Filed Jan 26, 200980,004 milesFL

BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH LOCATED UNDER THE MASTER CYLINDER LEAKS, CAUSING A SHORT WHICH ACTIVATES THE ABS LIGHT ON THE DASH. THIS SHORT CREATES A SEVERE FIRE RISK. THIS SWITCH ALSO INTERACTS WITH AND CAN CAUSE PROBLEMS WITH THE CRUISE CONTROL, SPEEDOMETER AND ODOMETER. *TR

Vehicle Speed ControlFire
Filed Nov 13, 2008MA

OWNER WENT TO START VEHICLE, AND IT STARTED SMOKING. EXAMINATION REVEALED SCDS (SPEED CONTROL DEACTIVATION SWITCH) OVERHEATED AND MELTED OFF, CAUSING SMALL FIRE IN LEFT REAR OF ENGINE COMPARTMENT. *TR

Vehicle Speed ControlFire
Filed Oct 15, 2008138,000 milesMO

THE SPEED CONTROL PRESSURE SWITCH HAD CAUGHT FIRE DUE TO BEING LOCATED BELOW THE MASTER CYLINDER, NEEDING TO KNOW HOW TO GET REPLACED. *TR

Power Train › Automatic Transmission
Filed Aug 27, 2008153,000 milesFL

THE PARK PAWL SHAFT OCCASIONALLY DOES NOT ENGAGE WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE PARK POSITION OR OTHER POSITION. THEREFORE, THE VEHICLE EITHER DOES NOT STAY STILL OR DOES NOT MOVE WHEN PLACED IN GEAR. *TR

Electronic Stability Control (esc)Fire
Filed Jul 18, 2008140,000 milesPA

BRAKE MODULE TO CRUISE CONTROL HARNESS CAUGHT ON FIRE. SIMILAR MODELS HAVE THIS RECALLED BY FORD BUT NOT FOR THE YEAR FOR MY WINDSTAR. *TR

Air Bags
Filed Jun 10, 200892,000 milesFL

ON JUNE 7 I WAS OUTSIDE OF OUR HOME AND NOTICED I SMELLED GAS NEAR MY WIFE'S VAN. AFTER INSPECTING I SAW THE TANK WAS LEAKING FUEL. I TOOK THE TANK OFF AND NOTICED THERE WAS PRESSURE TO THE TANK FROM THE FRONT STRAP. THE PRESSURE CAUSED WHAT APPEARS TO BE A STRESS CRACK WHERE THE STRAP HOLDS THE TANK. IT APPEARS TO ME THE STRAP IS TOO SMALL FOR THE TANK. FORD REFUSES TO FIX THIS AND WOULD RATHER MY WIFE AND CHILDREN RIDE AROUND IN A GAS LEAKING DANGER MACHINE. THIS VEHICLE HAS LESS THAN 95000 MILES AND I FEEL THE SAME PROBLEM HAS OCCURRED HERE AS IN THE 1995 WINDSTAR. *TR

Engine and Engine Cooling › EngineFire
Filed May 20, 2008135,000 milesOH

TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT NOTICED SMOKE COMING FROM THE HOOD. THE CONTACT TURNED OFF THE VEHICLE AND THE SMOKE CEASED; HOWEVER, THE HOOD CAUGHT FIRE WHEN THE VEHICLE WAS STARTED AGAIN. THE CONTACT EXTINGUISHED THE FIRE AND THERE WERE NO INJURIES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 135,000.

Electrical System › HornFire
Filed May 5, 2008153,000 milesOR

TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. HE HEARD THE HORN BLOWING WHILE HE WAS INSIDE HIS HOME AND THE DASHBOARD WAS ON FIRE. THERE WERE NO INJURIES. THE POLICE WAS NOT NOTIFIED AND THERE ARE NO PHOTOS AVAILABLE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 153000.

Electrical SystemFire
Filed Mar 5, 2008100,000 milesMO

TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. THE VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR AN HOUR. THERE WERE NO PRIOR WARNINGS OR FAILURES. THE FIRE ORIGINATED IN THE FRONT END OF THE VEHICLE AND WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Feb 19, 2008132,000 milesVA

COMPLETE BRAKE LOSS WHEN THE BRAKE WAS APPLIED. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT WARNING. LUCK HAD IT WE WERE PULLING INTO A PARKING SPOT WITH A CONCRETE STOP. THE METAL BRAKE LINE LOCATED ABOVE THE GAS TANK RUSTED COMPLETELY. WHILE THE REST OF THE BRAKE LINES LOOK FINE, IT'S THE AREA OF THE BRAKE LINE THAT PASSES OVER THE GAS TANK THAT IS RUSTED. BECAUSE OF THE LOCATION OF THE GAS TANK, THE LINE ARE HIDDEN FROM NORMAL VIEW OF AN INSPECTION UNLESS THE GAS TANK IS LOWERED. HAD THIS OCCURRED AT A BUSY INTERSECTION OR HIGHWAY AT HIGH SPEEDS THIS COULD HAVE BEEN CATASTROPHIC. THE BRAKE LINES WERE REPLACED. THE OLD PART IS AVAILABLE. I AM KEEPING THIS AS A REMINDER HOW CLOSE MY FAMILY CAME TO DEATH. *TR

Engine and Engine Cooling › Cooling System
Filed Jan 4, 200858,101 milesPA

ROUGH IDLING, "HICCUPPING" WHILE DRIVING, NO HEAT--WENT IN FOR A TUNE UP AND THERMOSTAT AND WAS TOLD ITS THE HEAD GASKET.*CN

Engine and Engine Cooling › Engine
Filed Dec 18, 2007OH

I OWN A 1996 FORD WINDSTAR WITH A 3.8L V-6 ENGINE. THE VEHICLE CURRENTLY HAS ABOUT 72,000 MILES ON IT. IT IS NOW IN THE SHOP WITH A BLOWN HEAD GASKET THAT WILL REQUIRE A NEW LONG-BLOCK MOTOR AND POSSIBLY THE REPLACEMENT OF THE CATALYTIC CONVERTER BECAUSE ANTIFREEZE/OIL WAS PASSING THROUGH IT DUE TO THE GASKET FAILURE. I'M CURRENTLY LOOKING AT A $5,800 BILL TO REPAIR THE VEHICLE. MY QUERY TO FORD MOTOR COMPANY RESULTED IN A RESPONSE THAT THEY CAN'T DO ANYTHING FOR ME...THAT THERE ARE "NO WARRANTIES, RECALLS OR CUSTOMER SATISFACTION PROGRAMS" ON MY VEHICLE. MY RESEARCH SHOWS THAT THERE ARE A TON OF COMPLAINTS OF BLOWN HEAD GASKETS IN THE 1996 FORD WINDSTAR, BUT FORD REFUSES TO DO ANYTHING ABOUT IT. FORD WAS HIT WITH CLASS ACTION SUITS REGARDING THE 1995 FORD WINDSTAR THAT HAS THE SAME PROBLEM AND EVENTUALLY AGREED TO EXTEND THE 1995 WINDSTAR WARRANTY PERIOD. HEAD GASKETS SHOULD LAST THE LIFE OF THE VEHICLE. IT SHOULD NOT FAIL AT 72,000 MILES. MY VEHICLE HAD ALL OF THE REQUIRED MAINTENANCE PERFORMED WHEN THEY WERE DUE. THIS IS NOT A CASE OF A NEGLECTED VEHICLE FROM A MAINTENANCE PERSPECTIVE. FORD NEEDS TO STEP UP AND TAKE CORRECTIVE ACTION. THE SERVICE REP HAS TOLD ME THAT IF THEY CAN'T GET A RE-BUILT IN THE NEXT COUPLE OF DAYS, IT WILL PROBABLY BE NEXT WEEK BEFORE THE REPAIRS WILL BE COMPLETED. NEXT WEEK IS CHRISTMAS. THIS WAS MY FIRST FORD PRODUCT THAT I PURCHASED. IT WILL BE THE LAST. ANY COMPANY THAT HAS THIS MUCH DISLOYALTY TO ITS CUSTOMERS CAN NOT EXPECT ANY LOYALTY IN RET

Suspension › Front › Stabilizer Bar
Filed Nov 13, 2007NY

FRONT SWAY BAR IS FOUND TO BE HOLLOW AND BROKE IN HALF ON PASSENGERS SIDE. FORD SHOULD BE LIABLE FOR THE REPAIR COST SINCE THEY WERE AWARE THAT THEY WOULD NOT HOLD UP IN SALTY AND SNOWY CONDITIONS. *TR

Vehicle Speed ControlFire
Filed Sep 4, 2007MO

TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. APPROXIMATELY TWO WEEKS AGO, THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD OF THE VEHICLE WHILE IT WAS PARKED. HE STATED THAT THE SPEED CONTROL SWITCH AND THE WIRING HARNESS WERE MELTED FROM THE INSIDE. THE SWITCH WAS HANGING FROM THE MASTER CYLINDER AND FELL TOWARDS THE FUSE BOX. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE VEHICLE WAS PURCHASED FROM A PRIVATE PARTY. THE ENGINE SIZE, FAILURE MILEAGE, AND A VALID VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 200,000.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 15, 200725,000 milesVA

ABS LIGHT STAYS ON CONTINUOUSLY. WAS TOLD IT WAS DUE TO A PROBLEM ON THE RIGHT FRONT WHEEL, REPLACED PARTS ON RIGHT FRONT WHEEL, ABS LIGHT STILL STAYS ON. NO OTHER REASONS FOUND FOR LIGHT TO BE ON. NUMEROUS ATTEMPTS TO CORRECT HAVE NOT SUCCEEDED. *JB CHECK ENGINE LIGHT CONTINUES TO STAY ON. I HAVE PAID $89 3 TIMES TO HAVE 'DIAGNOSTICS' RUN WHICH SHOW NO REASON FOR THE LIGHT TO BE ON, YET IT CONTINUES TO STAY ON WHICH WILL NOT ALLOW MY CAR TO PASS STATE INSPECTION.

Vehicle Speed Control › Cruise ControlFire
Filed Aug 8, 2007130,000 milesIL

TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. AFTER PICKING UP HIS VEHICLE FROM THE MECHANIC, THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD. HE PULLED OVER, OPENED THE HOOD, AND NOTICED FLAMES COMING FROM THE CRUISE CONTROL SWITCH THAT CONNECTS TO THE BOTTOM OF THE MASTER CYLINDER. HE NOTIFIED THE DEALER AND THE MANUFACTURER AND THEY STATED THAT NOTHING COULD BE DONE BECAUSE THERE WAS NO RECALL. THEY ADVISED HIM TO CALL NHTSA. THE CONTACT EXTINGUISHED THE FIRE WITH WATER, BUT THE VEHICLE CONTINUED TO SMOKE. THE VEHICLE HAS REMAINED PARKED AT HIS RESIDENCE SINCE AUGUST 6, 2007. THE SPEED WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 130,000.

Suspension › Multiple Axle
Filed Aug 1, 200785,000 milesMI

TL*THE CONTACT OWNS A 1996 FORD WINDSTAR. THE CONTACT STATED THAT THE RIGHT CONTROL ARM OF THE REAR AXLE HAS SPLIT IN HALF. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SHIFT. THE FAILURE HAS CAUSED THE REAR PASSENGER SIDE WHEEL TO SHIFT BACK THREE INCHES. THE MANUFACTURER ADVISED HIM TO CALL NHTSA. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 85,000.

Complaints 1-50 of 1,386, newest first, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20051000Routine
200424020Routine
20031,5109271Fatalities reported
20021,3539481Fatalities reported
20011,68616621Fatalities reported
20001,67516553Fatalities reported
19991,52213611Fatalities reported
19981,43314653Fatalities reported
1997192690Routine
1996 — this page1,3869451Fatalities reported
19953,3268502Fatalities reported
199423000Routine
199311010Routine
19922000Routine
19913000Routine
19906010Routine

Compare every Windstar year →

1996 Ford Windstar: questions buyers ask

Is the 1996 Ford Windstar a good car?

It is not among the Windstar years to avoid. Owners filed 1,386 complaints, against about 1,510 for a typical Windstar year. The most common complaint is about the engine (31%).

What is the most common problem with the 1996 Ford Windstar?

The engine: 431 of the 1,386 complaints (31%) are about it. Owners most often say it leaks oil or fluid (22%), turns on the check engine light (13%) and sets off warning lights on the dash (8%). The typical report comes at 80,000 miles.

How many recalls does the 1996 Ford Windstar have?

9 safety recalls on file with NHTSA, the most recent filed Oct 13, 2009. The largest, 09V399000, covered 4,500,000 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 1996 Ford Windstar problems start?

Half of the complaints that record an odometer reading came in before 86,000 miles. For the engine the midpoint is 80,000 miles.

Has NHTSA investigated the 1996 Ford Windstar?

Yes, 13 times. The latest, EA08021 ("ENGINE COMPARTMENT FIRES"), was opened Sep 17, 2008 and closed Oct 14, 2009.

Are there service bulletins for the 1996 Ford Windstar?

The manufacturer filed 177 technical service bulletins and other notices for it with NHTSA, most of them about the transmission (40), the engine (31) and the brakes (23). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 13, 2009. Source: NHTSA Office of Defects Investigation.