THIS VAN WAS RECALLED FOR KNOWN ISSUES WITH THE REAR AXLE CORRODING. THIS RECALL INVOLVED INSTALLING SUPPORT BRACKETS ON THE AXLE. THE AXLE HAS NOW CRACKED ALMOST ALL THE WAY THROUGH NEXT TO THE BRACKET. THIS HAPPENED WHILE GOING OVER A SPEED BUMP SLOWLY. FROM MY RESEARCH ONLINE, THIS SEEMS TO BE A COMMON ISSUE WITH THE REPAIR THAT WAS ISSUED IN THIS RECALL.
2001 Ford Windstar complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2001 record →
2001 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO DEALERSHIP STATES VEHICLE IS UNSAFE TO DRIVE. *SMD THE CONSUMER STATED THE BACK OF THE VEHICLE SWAYS UNCONTROLLABLY. *JS
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE DEALER (RUSS MILNE FORD, 24777 HALL RD, MACOMB, MI 48042, (877) 821-8648) INDICATED THAT A RECALL REMEDY WAS PROVIDED FOR THE REPLACEMENT BRACKETS BEFORE THE CONTACT OWNED THE VEHICLE. WITHIN A YEAR OF OWNING THE VEHICLE, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT A RECALL HAD ALREADY BEEN PROVIDED. ALTHOUGH THE CONTACT INFORMED THE MANUFACTURER THAT THE RECALL REMEDY FAILED TO CORRECT THE FAILURE, THEY STATED THAT THE CONTACT WOULD NEED TO REPAIR THE VEHICLE. IN ADDITION, THE ENGINE CRADLE WAS COMPLETELY RUSTED TO THE POINT OF FRACTURING, CAUSING SHAKING AND A STRONG VIBRATION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE STATIONARY, THE CONTACT NOTICED THAT THE FRONT ENGINE CRADLE OF THE VEHICLE WAS SEVERELY RUSTED AND CORRODED. THE CONTACT STATED THAT THERE WERE HOLES IN THE ENGINE CRADLE. MATTHEWS FORD OREGON IN OREGON, OHIO WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 190,000.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE AXLE FRACTURED. THE VEHICLE WAS TOWED TO RICART FORD (4255 S HAMILTON RD, GROVEPORT, OH 43125) WHERE IT WAS DIAGNOSED THAT THE REAR AXLE NEEDED TO BE REPLACED. THE REPAIR WAS NO LONGER COVERED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE LOCAL DEALER CONTACTED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD COVER THE INSPECTION; HOWEVER, THE VEHICLE REPAIRS WOULD BE THE CONTACT'S RESPONSIBILITY. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE REAR AXLE. THE CONTACT TOOK THE VEHICLE TO BLACKWELL FORD INC (41001 PLYMOUTH RD, PLYMOUTH, MI 48170; 734-453-1100) WHERE IT WAS DETERMINED THAT A REPAIR WAS NOT NEEDED. THE RECALL WAS DEEMED COMPLETED. APPROXIMATELY TWO YEARS AFTER THE RECALL, THE VEHICLE UNDERWENT ROUTINE INSPECTION AND IT WAS DIAGNOSED THAT THE REAR AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT, DUE TO THE VEHICLE PASSING INSPECTION FOR THE RECALL, THEY WERE UNABLE TO PROVIDE THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 113,628.
REPLACED FUEL PUMP AND GAS GAUGE IS SHOWING EMPTY WHEN THERE IS 10 GALLONS OF GAS IN THE TANK. I HAVE TRIED TO RESET IT BUT THAT DOESN'T WORK. PLEASE RECALL THIS AND FIX THEM. I DO A LOT OF TRAVELING AND I DO NOT WANT TO TAKE THE CHANCE OF RUNNING OUT OF GAS.
OVER DRIVE FLASHING OFF AND ON WILL NOT GO OFF. FUSES BLOW OUT RIGHT AFTER YOU START UP THE VAN. IT STARTED WHEN I MADE A TURN AT A GREEN LIGHT. ON THE BACK ROADS.
SUB FRAME
2001 FORD WINDSTAR REAR AXEL CRACKED WHILE DRIVING ON THE CITY STREETS . I SEE RECALLS FOR OTHER SIMILAR VEHICLES FOR THE SAME PROBLEM.
I WAS DRIVING AT AROUND 30 MPH, 2 CARS IN FRONT SLAMMED ON BRAKES, I WAS APPROXIMATELY 1 1/2 CAR LINKS BACK AND HIT THE BRAKES. ABS FAILED, AIRBAGS FAILED, AND SLID INTO CAR IN FRONT OF ME. I WAS ON A CITY STREET GOING STRAIGHT.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 5 MPH, THE SUBFRAME COMPLETELY FRACTURED AND FELL APART WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (SPIELMANN SERVICE CENTER MN; 952-546-0508) WHERE IT WAS CONFIRMED THAT FORD WOULD NOT PAY FOR THE DAMAGE. THE VEHICLE WAS TOWED TO THE DEALER (LUTHER NORTH COUNTRY FORD, LOCATED AT 10401 WOODCREST DR NW, COON RAPIDS, MN 55433; (612) 424-7648) WHERE IT WAS DIAGNOSED THAT THE ENGINE, TRANSMISSION, AND DRIVE TRAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT ONLY THE SUBFRAME COULD BE REPAIRED FOR FREE, BUT THE DAMAGE FOR THE ENGINE, TRANSMISSION, AND DRIVE TRAIN WOULD HAVE TO BE PAID FOR BY THE CONTACT. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 184,500.
A MAJOR CRACK IN THE REAR AXLE BEAM WAS DISCOVERED DURING ROUTINE MAINTENANCE RENDERING THE VEHICLE UNSAFE FOR USE. FORD HAD A RECALL TO FIX THIS PROBLEM, BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE THE VEHICLE WAS NOT SOLD IN A STATE THAT USED SALT ON THE ROADS IN WINTER (I LIVE IN FLORIDA WHERE THERE IS A LOT OF SALT IN THE AIR - ALL THE TIME!) I BELIEVE THAT ALL WINDSTARS SHOULD HAVE BEEN INCLUDED IN THE RECALL BECAUSE IT IS OBVIOUSLY A MAJOR DESIGN FLAW AND THEREFORE A MAJOR SAFETY ISSUE.
THE REAR AXLE IS BROKEN DURING DRIVE TO 45 MPH WITH MY FAMILY.
THE ABS AND BRAKE INDICATOR LIGHTS RANDOMLY COME ON, STAY ON FOR DIFFERENT LENGTHS OF TIME, THEN SHUT OFF AGAIN FOR A WHILE. THERE IS NO TELLING WHAT CAUSES THIS TO HAPPEN. THIS ISSUE WAS PRESENT WHEN THE VEHICLE WAS PURCHASED. THE PREVIOUS OWNERS HAD IT CHECKED OUT NUMEROUS TIMES, COULD NEVER FIND THE CAUSE. I HAVE HAD THEM CHECKED, SAME RESULTS.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE BACKING OUT OF THE DRIVEWAY, THE REAR PASSENGER WHEEL SUDDENLY BUCKLED INWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO SEVERE RUSTING AND CORROSION OF THE AXLE, WHICH CAUSED THE BRACKETS TO ALSO SEPARATE. THE VEHICLE WAS TOWED TO SCHICKER FORD IN ST. LOUIS, MISSOURI WHERE IT WAS DIAGNOSED THAT THE AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE AIR BAG, TRACTION CONTROL AND BRAKE WARNING LIGHTS CONTINUED TO INTERMITTENTLY ILLUMINATE. THE CONTACT NOTICED THAT A FUSE BLEW AND THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. AN UNKNOWN LOCAL DEALER WAS NOTIFIED, INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER CONFIRMED THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
REAR AXLE BROKE WHILE DRIVING EVEN THOUGH RECALL BRACKETS WERE PROPERLY REPLACED. THIS ISSUE COULD CAUSE DEATH OR SEVERE INJURY. LUCKILY FOR US, WE WERE JUST TURNING A CORNER ON THE WAY TO THE STORE. FORD WILL NOT HELP WITH FINANCIAL COSTS DUE "EXTENDED WARRANTY HAVING EXPIRED IN OCT OF 2016". PEOPLE STILL DRIVING THESE VEHICLES SHOULD BE MADE AWARE THAT UNLESS YOU'VE HAD THIS COMPLETELY REPLACED, AND REALLY THAT'S NO GUARANTEE, THIS COULD STILL OCCUR WHILE YOU ARE DRIVING.
TAKATA RECALL. MY VAN WILL NOT SHIFT OUT OF 1 GEAR. ONLY CAN REACH MAXIMUM OF 20 MILES PER HOUR.
REAR AXLE NEEDED TO BE REPLACED, DUE TO RUST CORROSION FROM ROAD SALT. THERE WAS APPARENTLY A RECALL ON THIS THAT ALSO FAILED. THE AXLE WAS ABOUT TO BREAK IN HALF.
TAKATA INFLATORS;I FORD DENYING MY REQUEST F VIN #[XXX] I HAVE AN OBVIOUS CRACK (SEE PHOTOS) DIRECTLY UNDER THE BRACKET A BAND-AID THAT FORD ISSUED IN AN EARLIER RECALL ON MY REAR AXLE WITH THE SOLE PURPOSE OF THIS BAND-AID TO PREVENT SUCH CRACKING. APPARENTLY MY BRACKET PART WAS DEEMED INSTALLED CORRECTLY, EFFECTIVELY CAUSING A DENIAL FOR A REPLACEMENT PART ON MY WINDSTAR. CLEARLY THIS BRACKET FAILED AND DID NOT STOP MY REAR AXLE FROM EXPERIENCING CRACKING! FORD CLEARLY NEW EXACTLY WHERE THIS CRACKING WOULD OCCUR BECAUSE THE CRACK APPEARS DIRECTLY UNDER THE BRACKET INSTALLED TO CREATE A STRONGER PART. THE ONLY THING HOLDING THIS REAR AXLE TOGETHER IS THIS BRACKET. THIS PARTICULAR PART IN QUESTION IS DIRECTLY BELOW THE GAS TANK, SHOULD THIS CRUCIAL PART EXPERIENCE FAILURE WHILE DRIVING ON A 70MPH HIGHWAY WHAT WOULD HAPPEN? ALSO LOOKING AT MY WINDSTAR ON A LIFT WE NOTICED THE CENTER OF THE WINDSTAR SEEMS TO BE SAGGING (SEE PHOTOS) FROM WHAT APPEARS TO BE THE UNDER CARRIAGE BREAKING DOWN FROM RUST AND CORROSION, THIS APPEARS TO BE CAUSING EXTREME STRUCTURE FAILURE. I DO RESIDE IN ONE OF THE STATED SALT BELT STATES AS BEING THE STATE OF IOWA. WHAT WOULD THE FULL CRITERIA FOR THIS RECALL AND BUYBACK PROGRAM ON CERTAIN WINDSTAR?S IN 2011 THRU 2013 BE? WHY WAS MY WINDSTAR LIMITED EXCLUDED IN THIS RECALL? I STILL HAVE NOT BEEN ADVISED NOT TO DRIVE MY WINDSTAR BY ANY CURRENT FORD REPRESENTATIVES. HOWEVER FORMER FORD MECHANICS HAVE ADVISED ME NOT TO DRIVE MY WINDSTAR, THESE SAME MECHA
REAR AXLE CRACKED WHILE DRIVING, THIS IS THE SECOND AXLE THAT BROKE FOR THIS VAN
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT A VERY SLOW SPEED, THE FRONT PASSENGER SIDE COIL SPRING FRACTURED ALSO CAUSING DAMAGE TO THE BRAKE LINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT BOTH THE DRIVER SIDE AND PASSENGER SIDE COIL SPRINGS HAD BEEN CRACKED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO INDICATED THAT WHILE OPERATING THE VEHICLE, THE ABS AND BRAKE SENSOR WARNING LIGHTS WOULD ILLUMINATE. THE CAUSE OF THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING IN A PARKING LOT, A CLUNKING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT COIL SPRINGS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,000.
TOOK VEHICLE TO DEALERSHIP FOR BRAKE EXAMINATION (ABS LIGHT CAME ON) AND SERVICE ADVISOR TOLD THAT THERE WERE CORROSION HOLES IN REAR AXLE AND IT WAS NOT SAFE TO DRIVE!!! SHOULD HAVE BEEN RECALLED BY FORD AND REPAIRED AT THEIR EXPENCE AS I WAS TOLD IT HAS BEEN DANGEROUS TO DRIVE FOR SOME TIME...
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A RECALL RELATED TO THE LOWER CONTROL ARM. THE CONTACT STATED THAT THE REPAIR FOR THE LOWER CONTROL ARM WAS COMPLETED; HOWEVER, THE SUBFRAME WAS RUSTED. THE RUST WAS WITHIN THE CONNECTION BETWEEN THE CONTROL ARM AND THE SUBFRAME. THE DEALER DETERMINED THAT THE RUST WAS PART OF THE RECALL REPAIR THAT WAS COMPLETED. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 140,000.
I RECEIVED A SAFETY RECALL IN 2012 ABOUT THE SUBFRAME SUPPORTING THE MOTOR AND TRANSMISSION. FORD PUT TWO BRACKETS ON MY VEHICLE OVER THE RUST SPOTS. NOW THE FRAME HAS ALMOST RUSTED AWAY. MY MECHANIC SAID I SHOULD NOT DRIVE THE VEHICLE IN THAT CONDITION, IT IS NOT SAFE. INSTEAD OF REPLACING THE RUSTY COMPONENT FORD PATCHED IT. I STILL DRIVE THE VAN, IT HAS 138,000 MILES ON IT. I LIVE IN MINNESOTA WHERE RUST IS A PROBLEM. THE FIX WAS INAPPROPRIATE FOR THE AREA. UPDATED 07/20/2017*JS
WHILE DRIVING AXLE BROKE ON VAN WHILE GOING DOWN ALLEY. CONTACTED FORD MOTOR COMPANY END RESULT THEY SAY REINIKE FORD A DEALERSHIP IN LIMA, OHIO REPLACED THE FAULTY SUPPORT BRACKETS IN 2011. WHICH WAS A RECALL ON VAN. WHILE ALL ALONG DEALERSHIP WASN'T TELLING ME THEY DID THE RECALL WORK. I FEEL THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE LOSSES THERE LIFE. WHICH THERE WERE DRIVERS THAT HAVE LOST THERE LIFE AND MANY SERIOUSLY HURT BECAUSE OF THE SAME ISSUE. FORD HAS PUT THERE RECALL OUT. BUT SOMETHING NEEDS DONE WITH THE DEALER. *TR
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE BRACKETS WERE INSTALLED PROPERLY, BUT FAILED TO PROVIDE A CORRECT DIAGNOSIS. THE CONTACT STATED THAT THE TIRE RUBBED AGAINST THE FRAME IN THE REAR AND FRACTURED THE REAR DRIVER'S SIDE BRACKET. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE DUE TO THE FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
REAR AXLE SNAPPED WHILE DRIVING ON NORMAL ROADS. *TR
REAR AXLE THE REAR AXLE ON MY WINDSTAR BROKE YESTERDAY ON THE LEFT SIDE OUTSIDE OF THE SUPPORT BRACKET INSTALLED BY THE DEALER FOR THE 2011 RECALL. I WAS DRIVING DOWN THE ROAD AT APPROXIMATELY 45 MPH WHEN I NOTICED THE TIRE RUBBING ON THE FRAME. I GOT THE CAR TO THE DEALERSHIP (BETTEN FORD IN GRAND RAPIDS, MI) WHO ADVISED THEY WOULD NOT REPAIR THE CAR UNLESS I PAID FOR THE REPAIR AS THE BRACKET HELD AND THE AXLE BROKE IN A DIFFERENT LOCATION. FORD CUSTOMER SUPPORT ADVISED THE SAME THING. *TR
RECALL REAR AXLE CRACKS. I TOOK MY FORD 2001 WINDSTAR FOR 3RD RECALL AND LEARNED THAT I HAVE CRACKS IN MY AXLE. FORD DEALER AND CUSTOMER SERVICES SAID THAT THE OFFER F DISCOUNTED REPLACEMENT EXPIRED ON OCTOBER 30TH 2016 WHERE I NEED TO PAY FULL PRICE TO FIX IT. WE CANNOT AFFORD TO PAY AND WHY IS CONSUMER PAYING FOR DEFECTIVE PARTS WHICH WAS THE ORIGINAL RECALL WHERE DEATHS OCCURRED? INSTEAD OF REPLACING THE PARTS, FORD WAS ALLOWED TO PUT BRACKETS TO HOLD UP THE AXLE. THE DEFECT IS STILL THERE AND NOW CONSUMER ARE DRIVING UNSAFE AND WHEN REALIZED OF SITUATION, A SUBSTANTIAL COST BY THE CONSUMER TO CORRECT FORD'S NEGLIGENCE. WHY IT IS ALLOW AND WHAT CAN BE DONE FOR WORKING FOLKS WHO CANNOT REPLACE NEW CARS. WE TOOK A LOT OF CARE OF OUR CAR SO WE CAN HAVE A CAR. WHY IS FORD NOT RESPONSIBLE TO CORRECT THEIR PROBLEM AT NO COST TO THE CONSUMER? *TR
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE SUBFRAME WAS FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FRAME FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 141,302.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS, THE CONTACT WAS INFORMED THAT THE REPAIR WOULD COST $300. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
YES I CONTACTED FORD ABOUT THE RECALL ON THE REAR AXLE THEY SAID I DONT HAVE A RECALL ON MY VAN BUT MY REAR AXLE JUST SPLIT
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE A RACK AND PINION WAS BEING INSTALLED ON THE VEHICLE, THE CONTACT WAS INFORMED BY THE SERVICE TECHNICIAN THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE PREVIOUS REPAIR WAS NOT ADEQUATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TAKATA RECALL I'M LOOKING TO SEE IF THERE WAS A RECALL ON MANIFOLD IN THE 2001 FORD WINDSTAR.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING AT ANY SPEED, AN UNUSUAL NOISE WAS HEARD UNDERNEATH THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME UNDERNEATH THE FRONT END OF THE VEHICLE WAS BADLY RUSTED AND WAS CONSIDERED UNSAFE TO DRIVE. THE TECHNICIAN INFORMED THE CONTACT THAT THE NOISE WAS COMING FROM PARTS OF THE FRAME THAT WERE FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,759. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 200,000.
ABS MODAL FAILURE BAD SODER CONNECTION ABS LIGHT AND THUS BRAKE LIGHTS ON DASH STAY ON
RE: NFTSA SAFETY RECALL 15V-608 WE HAD TO PAY FORD $300 OR ELSE THEY WERE NOT GOING TO PERFORM THE RECALL WORK. WHY SHOULD WE HAVE TO PAY ANYTHING AT ALL FOR A RECALL WHICH IS A FAULT OF FORD AND NOT US AT THE OWNER? WE ARE NOT HAPPY AT ALL WITH THIS SITUATION BUT FELT FORCED TO PAY FOR THE SAFETY OF THE DRIVER AND PASSENGERS OF THIS VEHICLE.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE OPERATING THE VEHICLE, A CLUNKING NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRADLE MOUNT FRACTURED DUE TO CORROSION AND RUSTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
9-10-2015 AFTER NUMEROUS ATTEMPT'S TO RESOLVE RECALL I WAS DRIVING TO WORK ON RITCHIE HWY AND THE REAR AXILE WHICH WAS ONE OF THE MANY RECALLS MADE ME LOOSE CONTROL OF VEHICLE AND ONCE I GAINED CONTROL CAR WAS DRIVIN TO NEAR SUPERMARKET PARKING LOT AND DRIVER'S SIDE AXILE BROKE AND CAR WAS DISABLED I LATER MADE IT TO WORK AND WAS TAKEN VIA AMBULANCE TO HOSPITAL ONSET PANIC ATTACK. CONTACTED CAR INS AND FORD CUSTOMER SERVICE SINCE 9-10-15 I WAS GIVEN CASE# CAS7858636 NOT UNTIL 9/2016 I CONTACTED FORD AFTER NUMEROUS CALLS WITHIN 1 YR PERIOD SPOKE TO CHRISTIE AND SHE EXPLAINED ME THAT CUSTOMER SERVICE FAILED TO CONTACT ME "SORRY" THEN SHE CONTACTED FORD BOB BELL SERVICE STATION AND I TOWED CAR AGAIN WITH MY MONEY. AND HAVE YET TO HEAR FROM THEM I ALMOST DIED IN THIS CAR AND NO ONE HAS MADE MY EXPERIENCE GOOD I KNOW HAVE ANXIETY AND NO CAR......NO RENTAL.
WHILE DRIVING WITH MY THREE SMALL CHILDREN, THE REAR AXLE OF MY VAN BROKE. I WAS GOING AT A MINIMAL RATE OF SPEED AND WAS ABLE TO PULL OVER WITHOUT INJURY. THIS VEHICLE HAS BEEN SUBJECT TO NUMEROUS RECALLS, SEVERAL OF WHICH HAVE INCLUDED CORROSION OF THE SUBFRAME AND AXLE. OUR LOCAL FORD DEALERSHIP IS TELLING ME THAT I MAY BE RESPONSIBLE FOR PAYMENT FOR REPAIR OF THE RECALLED PRODUCT. HOWEVER, I DO NOT FEEL SAFE DRIVING THIS VEHICLE ANYMORE. THEY HAVE STATED THAT THEY WILL REPAIR THE DAMAGED PART WITH THE SAME REAR AXLE THAT HAS BEEN RECALLED NUMEROUS TIMES. THIS IS NOT A REMEDY. I AM TRYING TO GET THEM TO CONSIDER A TRADE-IN OR PRODUCT BUY-BACK. IF THEY WILL NOT, I WILL BE LEAVING A SIGNED STATEMENT WITH NEW SOUTH FORD (MERIDIAN, MS) STATING THAT I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE OFF THE LOT DUE TO THE RISK OF REAR AXLE CORROSION/FAILURE.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT END FRAME FRACTURED AND DISENGAGED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHOCK ABSORBER, FRONT END SPRING, AND FRAME WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING 35 MPH, THE CONTACT HEARD A NOISE ON THE FLOORBOARD AND THE CHECK ENGINE AND BRAKE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED BEYOND REPAIR. THE TECHNICIAN STATED THAT THE OPTION WAS A COMPLETE REPLACEMENT OF THE FRAME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL EXPIRED AFTER THREE YEARS. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
TAKE MY VEHICLE TO RECALL A YEAR LATER THE WIPER WENT CRAZY,APPARENTLY THEY DID THE RECALL .I CALLED THE FORD AND THEY TOLD ME THAT IF THE WIPER MOTOR WAS GOOD NOT CHANGED AND COVER
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. THE CONTACT STATED THAT THE FRONT SUBFRAME WAS SEVERELY CORRODED AND AN ABNORMAL NOISE WAS HEARD FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS SEVERELY CORRODED AND WAS PREVIOUSLY INSPECTED PER NHTSA CAMPAIGN NUMBER: 11V030000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.
HOPING THEY HAVE A REPAIR FOR THE SUBFRAME PASSENGER REAR MINE IS BADLY ROTTED AND AFRAID TO DRIVE IT AS IT CAN CAUSE A MAJOR ACCIDENT OR BE POSSIBLY HAZARDOUS FORD PLEASE CURE THIS.
TL* THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE WAS CROOKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR AXLE CRACKED AND NEEDED TO BE REPLACED. IN ADDITION, THE DEALER INFORMED THE CONTACT THAT THE AXLE WAS REPLACED FROM A PREVIOUS RECALL, NHTSA CAMPAIGN NUMBER: 12V1930000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 194,000. THE VIN WAS NOT AVAILABLE.
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2001 Ford Windstar → · Every Windstar year → · How the figures are calculated →